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5.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
We are seeking an experienced and highly skilled Primavera Functional Consultant to join our team for a critical project with the Reputed Corporate in Ahmedabad. This role involves comprehensive project implementation, functional training, and expert guidance on the Primavera EPPM P6 Cloud Platform. The ideal candidate will possess deep knowledge of Primavera functionalities and a proven track record in delivering successful training and implementation services. Key Responsibilities: Project Implementation: Lead and support the functional implementation of Primavera EPPM P6 Cloud solutions for the Adani Group. Collaborate with client stakeholders to gather requirements, analyse business processes, and translate them into Primavera configurations. Configure and customize Primavera P6 modules, including but not limited to Enterprise Project Structure (EPS), Organizational Breakdown Structure (OBS), and project schedule creation. Assist in data migration, system integration, and user acceptance testing (UAT). Provide post-implementation support and troubleshooting. Functional Training & Knowledge Transfer: Develop and deliver comprehensive functional training programs on Primavera EPPM P6 Cloud for various user groups within the Adani Group. Conduct hands-on training sessions covering core Primavera functionalities, including: Navigating the EPPM P6 Cloud interface. Creating and managing Enterprise Project Structures (EPS). Defining and utilizing Organizational Breakdown Structures (OBS). Developing and managing project schedules (activities, relationships, constraints, resources). Understanding and applying best practices for project planning, scheduling, and control using Primavera. Create detailed training materials, user manuals, and quick reference guides. Provide ongoing support and mentorship to users, ensuring effective adoption and utilization of the Primavera platform. Tool Knowledge & Expertise: Act as a subject matter expert for Primavera EPPM P6 Cloud, staying updated with the latest features and best practices. Provide expert advice on optimizing Primavera usage for project management, reporting, and analysis. Identify opportunities for process improvements and system enhancements within the client's project management framework. Qualifications: Bachelor's degree in Engineering, Project Management, Computer Science, or a related field. Proven experience (5+ years, please specify) as a Primavera Functional Consultant or Trainer, with a strong focus on Primavera EPPM P6 Cloud. In-depth knowledge and hands-on experience with: Primavera EPPM P6 Cloud Platform. Enterprise Project Structure (EPS) setup and management. Organizational Breakdown Structure (OBS) configuration. Comprehensive project schedule creation, including activity definition, sequencing, resource loading, and baseline management. Progress updating, variance analysis, and reporting in Primavera. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Strong analytical and problem-solving abilities. Prior experience working with large enterprise clients, preferably in the infrastructure or energy sector, is a plus. Desired Attributes: PMP or PMI-SP certification is a plus. Ability to adapt to changing project requirements and priorities. A proactive approach to identifying and resolving challenges.
Posted 1 month ago
10.0 - 17.0 years
25 - 30 Lacs
Gurugram
Work from Office
Required Skills Behavioral | Aptitude | Communication Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Certifications in Project Management | PMI Certified Associate in Project Management (CAPM) Skills required: - Technology : Have Knowledge on Server Hardware - Multiple Vendors, Remote Management Tools, Software and hardware Raid, Clear network fundamentals and topology - Business Development-Understand New Business cases and client needs, Understand and Develop new structure of Organization and effective Solutions, Demonstrate delivery methodology to Prospective clients, Costing and Pricing for new Business cases - Strategy and Synergy - Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering Areas, Identify and Define new delivery methodology, Identify and Define skills and capabilities of new managers, and identify needs for development, Identify different thresholds for achievements.
Posted 1 month ago
170.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary CEO CIB Office Credit & Portfolio Management (CPM) Analytics, Distribution And Liquidity CPM Distribution is part of Credit & Portfolio Management. CPM Distribution co-ordinates loan sales in the secondary market to generate liquidity, obtain RWA relief, and offload risk at minimum cost under the guidance of the Origination and Distribution Policy. To facilitate loan sales and other CPM Distribution initiatives, GBS CPM Team extracts the data on all transferable loans from multiple sources and compiles them in the Loan Database. In addition, we do CPM Analytics activities which involve RWA Variance analysis, Account Plan Tracking, CPM MI packs and OBL MI packs. The activities include the production and distribution of RWA Variance reports for CB and CIB, analyzing RWA movements and engaging with GAM’s directly on the reason for the Variance. SAG Reporting Monthly, Quarterly, Semi-Annual, and Annual performance of Regulatory and non-Regulatory reports. Reaching out to in country RM to get clarity / Status of their clients. Reaching out the Account manager and Account owners for Clarity on SAG account. Helping the in-country team to keep tracks of various access and Client related information for SAG clients in System such as Amadeus/RV2. Principle Finance Periodical Maintenance of Investment details in the Bank Application. Timely updates during fresh investment or exit in Bank application and related reporting. Process payments for Third parties and related requirements as per the Bank’s payment policy Vendor management: Vendor management includes Vendor creation, Third party security assessment and related requirements in Bank’s application. Involve in internal and external regulatory requirements such as FATCA, BHCA, Volcker reporting, Due Diligence activities, Investment register Assurance Checks Monthly, Quarterly, Semi-Annually and Annually performance of CST and KCIs. Ensure the timelines for the metrics met in M7 every cycle. MI (NFRC) preparation and reporting to be done every month. Thorough knowledge in M7 and Tableau. Be aware of Ops Risk environment to know latest updates. Metrics coverage to be extended to the overall process (wherever applicable) and it should not always be on the check description. Exceptions to be discussed and agreed with CPO/GPO before recording in M7. Results of the metrics to be articulated clearly as per the check description. Working Papers/ Supporting documents/ Approval emails to be saved and maintained in the share drive systematically. Key Responsibilities Strategy Help to ensure appropriate BAU controls being established and deployed effectively in GBS. Help to support new Business requests through Product programmes and Country addendums Help to look for possibilities of leveraging on synergy within the various processes through automation thereby bringing in improvements. Business Help the team to pursue the strategic intent and agenda for CPM Help to improve client experience through more efficient and effective processing in tandem with Risk, Client Coverage and Front Office users Processes Credit & Portfolio Management (CPM) Monthly RWA Hygiene/ ECL Hygiene reports at a regional level Monthly RWA Variance report for both CIB and CB and analysing the reason for the RWA movement Monthly ECL Variance report for both CIB and CB and Analysis the reason for the ECL Movement Development and maintenance of various CPM MI Dashboard like CPM MI, CG Simulation etc. Monthly RHCIC packs reporting the entire list of loans monitored by CPM distribution, List of loans on Marketing list, recommended for Sale and Pending marketing. Bi-Monthly RWA LSD Pricing update Monthly Minimum Retained Uninsured Report, Industry statement, Regional portfolio report, GCLO pack, OBL MI packs, CPM MI packs and priority Sale Report to respective CRO. Monthly Chakra Reference/RWA save on Chakra Reference report at regional Level and Chakra Reference related activities. Maintenance of the Loan Sales database and monthly update of RMI, PMI, SCI, Creditmate and ACBS data Drive Capital and Liquidity efficiency through IBSM Deal direction Take responsibility for IBSM deal direction and support deal direction process that leverages Group’s Balance Sheet capacity as well as Bank’s cross border capabilities while meeting regulatory, liquidity and capital requirements. Manage deal flow and deal related issues. Support the delivery of strategic development for IBSM process. Take responsibility for the internal documentation and tools like DOI and DM and ensure that they always remain up-to-date . Collaboration with stakeholders Work with the business/product teams and IBSM policy in Group Treasury to ensure that there is a reasonable line of sight on the projected volumes and demand growth for offshore deals and working with IBSM policy to track OBL capacity and utilisation are at desired levels. Ensure that Accountable Executives in the OBLs are kept informed of the utilisation and volume trends across the originating and booking units. Manage expectations of various stakeholders and ensure that the policy is uniformly implemented across various OBLs and the originating units Skills And Experience People & Talent Compliance with all relevant process procedure, guidelines, rules & regulations To work and solve problems independently and be able to work in a deadline-oriented environment Risk Management Embed new Operational Risk framework into monitoring processes and report any escalations to Management. Monthly monitoring of CST and performance measurement of KCIs Governance Work closely with Operational Excellence & Change management team members to understand key issues and processes and drive automation of processes. Adherence to mandatory certifications and operational requirements Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Key stakeholders CPM Management team Other Responsibilities Participate in at least 2 days of volunteering per year Participate in engagement activities Be motivated and actively engage in activities like innovation and automation initiatives To hold assigned roles of First Aider / Fire Warden / ADCC as appropriate and discharge the expected responsibilities. Qualifications Post-Graduation in Finance with relevant 3+ yrs experience Risk Certifications from established institutions is recommended FRM Certified candidates will be preferred Any technical Certification in MS Office Advanced tools / SQL / Tableau / SAS/ will be preferred General Skill Set Strong knowledge in banking products across asset classes (FX/Rates/ Equity/ Credit and Commodities) Strong knowledge in Data Analytics (Including ML capabilities) Hands-on SQL, SAS, PYTHON Awareness of trading environment, macroeconomic fundamentals, market moves & potential impact on exposures. Excellent communication skills - verbal and written Ability to work under pressure Have excellent attention to detail Be able to work in a global team Expertise in programming language is not required but good to have Working knowledge in MS Excel, Access Knowledge about Market and Credit Risk Documentation skills Working knowledge of the Group’s businesses, governance structure and approach to risk management. Experience in team admin tasks/cost controller/project accountant role with familiarity to SCB project management standards / tools would be a distinct advantage Experience in Agile framework Significant Experience in major regulatory programs in the Risk/Finance, Banking industry – BCBS,IMM,CVA etc About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Posted 1 month ago
16.0 years
0 Lacs
India
On-site
Job Description : Job Summary: We are seeking a seasoned SAP Project Manager with hands-on experience in managing SAP S/4HANA implementations and upgrades. The ideal candidate will be responsible for leading end-to-end SAP projects, collaborating with business and technical teams, ensuring project timelines, budgets, and quality standards are met, and delivering measurable business outcomes. Key Responsibilities: Lead and manage SAP S/4HANA implementation, migration, or upgrade projects from initiation through closure. Define project scope, goals, deliverables, and resource requirements. Develop and manage detailed project plans, budgets, risk assessments, and timelines. Act as the primary point of contact for stakeholders, including business leads, technical teams, and vendors. Coordinate across cross-functional teams (technical consultants, functional leads, developers, testers). Manage change control processes and ensure alignment with business strategy. Conduct regular status meetings, steering committees, and progress reporting to leadership. Ensure adherence to SAP Activate methodology or other applicable delivery frameworks. Support post-go-live stabilization and transition to support teams. Proactively manage risks, issues, dependencies, and communication plans. Required Skills & Qualifications: Bachelor’s or Master’s degree in Information Technology, Business, or a related field. 5–16 years of overall SAP experience, with at least 3+ years in a project management role. Proven track record managing full lifecycle SAP projects, particularly SAP S/4HANA (greenfield, brownfield, or selective data transition). Strong understanding of SAP modules like FI/CO, MM, SD, PP, or logistics is a plus. Familiarity with both Agile and Waterfall project management methodologies. Ability to manage multiple stakeholders and conflicting priorities in a fast-paced environment. Excellent communication, leadership, negotiation, and interpersonal skills. PMP / PRINCE2 / PMI-ACP / ITIL certifications are a plus. Preferred Tools & Technologies: Project Management Tools: MS Project, JIRA, Azure DevOps, Smartsheet, Trello SAP Tools: SAP Solution Manager, SAP Activate, SAP Fiori, SAP Cloud ALM Collaboration Tools: MS Teams, Slack, SharePoint, Confluence Reporting & Analytics: Power BI, Excel (Advanced), SAP Analytics Cloud Certifications (Preferred): SAP S/4HANA Project Manager Certification PMP / PRINCE2 or equivalent SAP Activate Certified Soft Skills: Strategic thinking and problem-solving ability Strong stakeholder management and conflict resolution High adaptability and resilience in complex project environments Strong organizational and time management skills
Posted 1 month ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture. Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers. Role: Scrum Master Location: Bangalore Duration: Full-Time Timings: 1–10 PM IST (Cabs & benefits provided) Experience: 5-6+ yrs Work Mode: Completely Onsite (No Hybrid/ Remote model) Required Skills: Scrum Master Certified / Project Management / Agile/ Kanban / CI-CD/ Jira About the Role: We are seeking for an experienced Scrum Master to facilitate Agile delivery across one or more cross-functional teams. You will be responsible for ensuring teams follow Agile values and principles, removing impediments, and helping teams self-organize and continuously improve. You’ll play a key role in enabling the delivery of high-quality products by fostering collaboration between developers, product owners, and business stakeholders. Required Skills and Qualification: Bachelor’s degree in computer science, Business, Engineering, or related field. 5+ years of experience as a Scrum Master or Agile Project Manager in a software/product development environment. Certified ScrumMaster (CSM) or equivalent (PSM I, PMI-ACP). SAFe Scrum Master or experience in Scaled Agile Framework (SAFe) environments. Hands-on experience with Agile tools like JIRA, Azure DevOps, VersionOne, or similar. Solid understanding of Scrum, Kanban, and Agile development principles. Exposure to CI/CD pipelines and DevOps practices. Understanding of Agile metrics and reporting tools. Familiarity with Jira Advanced Roadmaps or Agile dashboards. Responsibilities: Facilitate key Agile ceremonies such as Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives. Coach team members, Product Owners, and stakeholders on Agile principles, Scrum framework, and best practices. Remove team impediments and resolve conflicts to enable high-performing, self-managing teams. Work closely with the Product Owner to ensure a well-groomed and prioritized backlog. Promote Agile maturity through consistent practices, metrics tracking (velocity, burndown, cycle time), and coaching. Track and communicate team progress, risks, and dependencies to relevant stakeholders. Foster a culture of continuous improvement and learning within teams. Protect the team from distractions and context switching to ensure focus on sprint goals. Support Agile transformation efforts across the organization where needed. Soft Skills: Excellent facilitation, communication, and interpersonal skills. Strong problem-solving and conflict resolution abilities. Empathetic leadership with a growth mindset. Ability to work effectively with technical and non-technical stakeholders. Organized, proactive, and able to work independently. Thanks. Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Posted 1 month ago
6.0 - 8.0 years
12 - 24 Lacs
India
On-site
Project Manager - loT Automation Noida, Uttar Pradesh | Full-Time | On-site 6-8 years experience | loT / Robotics About the Company VOXOV About the Role We're looking for an execution-focused Project Manager who will work closely with our technical architect and engineering team to bring in Agile/Scrum practices, ensuring alignment across stakeholders, resolving bottlenecks, and ensuring high quality product delivery. Responsibilities * Define and execute project plans, timelines, and delivery milestones for the project * Manage day-to-day activities of the technical team, including sprint planning, stand-ups, and reviews Ensure delivery of core functionalities: sensor integration, fault prediction algorithms, and real-time dashboard display * Collaborate with clients and other stakeholders to define technical scope and release timelines * Identify, track, and resolve project risks * Drive process improvement through lightweight Agile or Scrum practices Skills & Experience * 6-8 years overall experience, with 3-4 years in project/product management roles * Experience in startup/tech product environment (preferably loT or industrial * automation) Strong technical grounding with ability to manage coders and architects Familiarity with: Programming: Python, R Data Pipelines & APIs: MQTT, REST APIs Databases: PostgreSQL, MongoDB, InfluxDB Cloud/Edge: AWS loT, Azure, or Raspberry Pi/NVIDIA Jetson * Understanding of PLC alternatives or integration with robotic sensors is a plus * Proficiency in Agile/Scrum methodology• Preferred Educational background in Engineering (B. Tech/B.E./MCA or equivalent) Preferred * Project Management Certifications: PMP®, PRINCE2®, or PMI-ACP * Technical Certifications: AWS Certified Solutions Architect, Azure loT Developer, or Google Professional Cloud loT Developer * Agile Certifications: PMI-ACP, SAFe Agilist, or equivalent Job Type: Full-time Pay: ₹100,000.00 - ₹200,000.00 per month Benefits: Flexible schedule Schedule: Day shift Work Location: In person
Posted 1 month ago
0 years
2 - 5 Lacs
Jaipur
On-site
ID: 342 | 6-8 yrs | Jaipur | careers Senior Business Analyst Basic Skills (Must Have): Strong experience in requirement elicitation and documenting business and functional requirements Hands-on experience with tools like JIRA, Confluence, Azure DevOps Ability to create BRDs, User Stories, Process Flows, and Wireframes Strong stakeholder management and communication skills Deep understanding of Agile methodologies & Scrum frameworks Experience in Backlog Grooming, Estimation, and Agile ceremonies Familiarity with SQL and advanced Excel for data analysis Exposure to AI/ML-driven solutions or products Strong problem-solving and critical thinking abilities Ability to manage multiple priorities and work in fast-paced environments Preferred Skills (Good to Have): Scrum Master Certification (CSM, PSM) Business Analytics certifications (CBAP, CCBA, PMI-PBA) Experience with wireframing/prototyping tools (e.g., Figma, Balsamiq) Exposure to BI/Analytics tools like Power BI or Tableau Familiarity with cloud platforms (e.g., AWS, Azure) Experience with API integrations and data migration projects Domain knowledge in industries such as finance, healthcare, or retail Experience working on AI/ML initiatives or with data science teams Understanding of data flow and structure in AI systems (structured/unstructured) Basic understanding of AI concepts (e.g., recommendation engines, NLP) Awareness of ethical AI considerations and data privacy best practices Any Other: Bachelor's degree in Computer Science, MCA, or related technical field Excellent interpersonal skills and customer-centric attitude Ownership mindset with leadership and mentoring skills; strong team player Flexible, adaptable, and quick learner of new domains and tools Passion for emerging technologies like AI, ML, RPA, and automation Key Responsibilities: Act as a liaison between customers, stakeholders, and technical teams Elicit, document, and manage business and functional requirements Prepare clear documentation (BRDs, user stories, use cases) Break down requirements into epics, user stories, and tasks Analyse current and future state processes; identify improvement opportunities Drive project planning, risk assessment, and effort estimation Collaborate with development, QA, and product teams for smooth delivery Assist in UAT planning and execution Participate in change management, training, and communication planning Work with data science/AI teams to translate business needs into AI/ML use cases Contribute to identifying AI opportunities across internal and customer-facing processes
Posted 1 month ago
8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Description & Summary A career within Consulting services, will provide you with the opportunity to help our clients leverage technology to enhance their customer experiences, ……………………………… *Job Position Title: Senior Consultant IT Function Transformation _ (Competency) Role : Program /Project Manager Noida (Location) *Responsibilities: Use best practices with respect to application development, integration, deployment, unit & system testing Responsible for overall project schedule & planning which includes developing and coordinating realistic project plan, including key milestones, success metrics, and drive progress to achieve project plan within time and budget constraints from concept to launch for US based customers Manage end to end implementation project for any of the Adobe Marketing Cloud solution (AEM, Adobe Analytics, Target & Campaign) Ability to lead a team of large pool of Technical Architects and Business/ Technical Consultants. Professional demeanor, ability to interact with and lead diverse teams throughout Adobe and communicate with client partner, customer success managers, CXOs and Industry lead Proactively research customer needs and exercise appropriate creativity in recommending new solutions, based on the Adobe’s Digital Marketing platform to fulfill those needs. *Mandatory skill sets Experience in Digital Marketing cloud solutions Experience in Technical Program Management, should be able to drive 15-20 projects in parallel Experience working with North American client is mandate and should be able to provide support till 12PM IST (To cater EST and PST customers) Experience in Project Management methodologies (PMBOK, PRINCE2) and Scrum methodologies Experience working with IT application development projects will be an advantage Proven successful project management experience, preferably delivering large enterprise-based applications and solutions. Innovative thinker, high attention to detail, and thoroughness Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist Strong conflict resolution skills Superb organizational skills to be able to coordinate complicated projects. Exceptional team building and team management skills, with proven experience managing virtual (including near- and off-shore) teams in a international environment Proven technical ability to understand the impact of technical changes, and to articulate high-level technical solutions to address business problems Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management best practices *Preferred skill sets Experience in ERP IMplementation *Year of experience required Minimum 8 years of experience plus MBA is required for the role Overall experience can vary between (8-16) Years *Educational Qualification Work experience in IT & ITeS/Software product companies preferred B.E/B.Tech + MBA
Posted 1 month ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Title: Project Manager Report to (Job Title) Business Delivery Manager / Business Leader Department Insurance Location Pune Summary: We are looking for a dynamic Project manager to join our organization. In this role, you will be responsible for overseeing various projects (internal and external) for one of our verticals and implementing them in accordance to schedule and budget. You will also update management, personnel, and divisional stakeholders on a periodic basis. Responsibilities: Develop and update schedules for all project phases: Initiation, planning, execution, monitoring & control, closure. Plan, organize and monitor project using tools as required. ● Coordinate with all involved parties on a regular basis. Analyze the critical path, risks and opportunities, and prepare recommendations for the stakeholders. ● Develop and execute on plan including establishing governance, reporting, communication and change management for strategic initiatives. ● Collaborate with various teams to prepare reports and produce performance indicators ● Provide project updates consistently to various stakeholders about strategy, adjustments and progress. ● Be extremely sensitive on the project budget and timeline. Have period reviews to evaluate progress against goal. ● Coordinate with operation for FTE requirement to reach objectives and manage resources effective and efficient manner. ● Propose solutions to project members to correct identified gaps and adhere to schedules ● Work as a team and align all cross-functional teams towards a common goal (HR, Finance, Operation, IT, PE, Quality, MIS). ● Recommend strategies that support business objectives. ● Utilize industry best practices, techniques, and standards throughout entire project execution. ● Monitor progress and make adjustments as needed. Carry out all other related tasks that could help effective project delivery. Requirements: ● Bachelor’s Degree required, advanced degree a plus. ● 5 years of insurance knowledge. Workers’ compensation and liability knowledge is a plus ● A strategic thinker with proven leadership and project management skills ● Results-driven.Thirst to learn and excel. Ethical ● Exceptional project and program management skills with a demonstrated ability to establish project objectives, build work plans, assemble teams, and deliver results ● Strong communication & presentation skill, highly collaborative approach, proven ability to work cross-functionally within an organization ● Highly organized and detail oriented, comfortable balancing multiple responsibilities. Education Any Graduate or Post Graduate Degree Certificates PMI/PMP certification would be added advantage Work Experience 10 - 17 years’ experience with at least 3 years' experience in project management preferably in Insurance Domain
Posted 1 month ago
15.0 years
0 Lacs
Bharuch, Gujarat, India
On-site
Job Title: Senior Project Manager Location: Ankleshwar Job Summary: We are seeking a highly organized, proactive, and experienced Senior Project Manager to lead high-impact projects from inception to completion. The ideal candidate will have a strong background in project management methodologies, leadership, and communication, ensuring timely delivery, stakeholder satisfaction, and alignment with strategic business goals. Key Responsibilities: Responsible for overall Project management. major includes construction management, design management, cost management, planning and procurement and quality managment. Soft skill - MS office, Autocadd, MSP and communication Lead end-to-end project planning, execution, and delivery for complex and large-scale initiatives. Define project scope, goals, deliverables, timelines, resources, and budgets. Coordinate internal teams and third-party vendors/consultants to execute project plans. Identify potential risks and develop mitigation strategies. Ensure resource availability and effective allocation. Communicate with stakeholders at all levels, providing regular updates on progress, issues, and solutions. Monitor and track project performance using appropriate tools and techniques. Conduct post-project evaluations and lessons learned sessions. Implement and ensure adherence to project management standards and methodologies (e.g., Agile, Waterfall, PMI/PMBOK). Mentor and guide junior project managers or team leads. Requirements & Qualifications: M.tech/B.E Covil 15+ years of project management experience, Project Management Professional (PMP), PRINCE2, or equivalent certification is strongly preferred. Strong leadership, decision-making, and problem-solving skills. Proven track record of managing budgets, resources, and timelines across multiple projects. Excellent written and verbal communication skills. Proficient in project management software (e.g., MS Project, JIRA, Asana, Smartsheet). Ability to manage multiple stakeholders and resolve conflicts diplomatically. Experience in Hospital sector. Industry Building Construction Employment Type Full-time
Posted 1 month ago
8.0 - 10.0 years
13 - 18 Lacs
Mumbai
Work from Office
About the job: The Red Hat Consulting team is looking for a Technical Project Manager with 8-10 years to join us in New Delhi, India. In this role, you will manage complex projects from initiation through to delivery and completion. You'll coordinate with cross-functional teams to complete distinct projects on time and within budget. As a Technical Project Manager, youll need to be organized and detail-oriented with substantial experience managing IT and software consulting projects, relying on traditional systems and software development methodologies. This is a position with regular travel(60-70%) to customer sites in India. What will you do: Lead and manage multiple customer-facing projects simultaneously to success Manage project scope and customer expectations Manage project risks, actions, issues, and dependencies (RAID) Manage project budget and time frame Build content for project activities like project kickoff, project status, and project closeout Lead project meetings involving both customer and Red Hats consulting team members Coordinate with territory services managers and the Resource Management Office (RMO) to manage project staffing requirements Work with the territory services managers to ensure that financial forecast is up-to-date for their respective projects Support accounting activities as required, including obtaining copies of receipts for finance invoicing queries from customers Develop basic knowledge of Red Hats technologies to guide successful project management, including Red Hat OpenStack Platform, Red Hat OpenShift Container Platform, Red Hat Ansible Automation, Red Hat JBoss Enterprise Application Platform (JBoss EAP), Red Hat Enterprise Linux (RHEL), and Red Hat Satellite Maintain professionalism when solving problems and resolving issues What will you bring: Knowledge of specific project management and software delivery methodologies like agile, scrum, Scaled Agile Framework (SAFe), and Project Management Institute (PMI) Practical experience using various agile development tools like Trello, Rally, Atlassian Jira, or project management tools like Microsoft Project 3+ years of experience working as a project manager or scrum master on IT or application development projects Ability to affect, inspect, and adapt to culture Demonstrated ability to motivate project team and individual contributors and to mediate conflicts Excellent customer-facing and internal communication skills Great written and verbal communication skills Solid organizational skills; attention to detail and ability to work on multiple tasks at the same time Bachelor's degree in a related field or equivalent experience Willingness to travel up to 30% per year to be on-site at customer locations for project related activities Project management or scrum certifications are a plus Experience with managing Government, and banking, financial services and insurance (BFSI) customers is a plus About Red Hat Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.
Posted 1 month ago
0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
Senior Business Analyst Experience - 6 to 8 Yrs Location - Indore / Jaipur Basic Skills (Must Have): Strong experience in requirement elicitation and documenting business and functional requirements Hands-on experience with tools like JIRA, Confluence, Azure DevOps Ability to create BRDs, User Stories, Process Flows, and Wireframes Strong stakeholder management and communication skills Deep understanding of Agile methodologies & Scrum frameworks Experience in Backlog Grooming, Estimation, and Agile ceremonies Familiarity with SQL and advanced Excel for data analysis Exposure to AI/ML-driven solutions or products Strong problem-solving and critical thinking abilities Ability to manage multiple priorities and work in fast-paced environments Preferred Skills (Good to Have): Scrum Master Certification (CSM, PSM) Business Analytics certifications (CBAP, CCBA, PMI-PBA) Experience with wireframing/prototyping tools (e.g., Figma, Balsamiq) Exposure to BI/Analytics tools like Power BI or Tableau Familiarity with cloud platforms (e.g., AWS, Azure) Experience with API integrations and data migration projects Domain knowledge in industries such as finance, healthcare, or retail Experience working on AI/ML initiatives or with data science teams Understanding of data flow and structure in AI systems (structured/unstructured) Basic understanding of AI concepts (e.g., recommendation engines, NLP) Awareness of ethical AI considerations and data privacy best practices Any Other: Bachelor's degree in Computer Science, MCA, or related technical field Excellent interpersonal skills and customer-centric attitude Ownership mindset with leadership and mentoring skills; strong team player Flexible, adaptable, and quick learner of new domains and tools Passion for emerging technologies like AI, ML, RPA, and automation Key Responsibilities: Act as a liaison between customers, stakeholders, and technical teams Elicit, document, and manage business and functional requirements Prepare clear documentation (BRDs, user stories, use cases) Break down requirements into epics, user stories, and tasks Analyse current and future state processes; identify improvement opportunities Drive project planning, risk assessment, and effort estimation Collaborate with development, QA, and product teams for smooth delivery Assist in UAT planning and execution Participate in change management, training, and communication planning Work with data science/AI teams to translate business needs into AI/ML use cases Contribute to identifying AI opportunities across internal and customer-facing processes
Posted 1 month ago
10.0 years
12 - 20 Lacs
Bengaluru, Karnataka, India
On-site
This role is for one of the Weekday's clients Salary range: Rs 1200000 - Rs 2000000 (ie INR 12-20 LPA) Min Experience: 10 years Location: Bengaluru JobType: full-time We are seeking an experienced and dynamic Project Manager-II to join our growing team. In this role, you will be responsible for leading medium to large-scale technology and business transformation projects using Agile methodologies. You will play a critical role in planning, execution, and delivery, ensuring alignment with strategic business objectives and stakeholder expectations. This is an ideal opportunity for a seasoned project management professional who thrives in fast-paced environments, has a deep understanding of Agile practices, and is well-versed in tools like Jira to manage timelines, teams, and deliverables. Requirements Key Responsibilities: Lead end-to-end delivery of multiple concurrent projects with cross-functional teams. Drive Agile project management methodologies (Scrum, Kanban, SAFe) to support efficient and adaptive project execution. Create and manage project plans, schedules, and resource allocation using Jira and other Agile tools. Define clear project scopes, goals, deliverables, and KPIs in collaboration with stakeholders. Facilitate Agile ceremonies such as sprint planning, stand-ups, retrospectives, and reviews. Identify, manage, and mitigate project risks and issues; implement appropriate escalation processes. Collaborate with engineering, QA, design, product, and business stakeholders to ensure consistent communication and delivery alignment. Monitor project performance, generate reports and dashboards via Jira, and provide regular updates to leadership and stakeholders. Foster a culture of continuous improvement by regularly reviewing team processes, tools, and project outcomes. Ensure compliance with internal project governance standards, including documentation, budgeting, and reporting protocols. Required Skills & Qualifications: Bachelor's degree in Engineering, Business, or a related field. PMP, CSM, or PMI-ACP certification is a strong plus. 10-15 years of progressive experience in project management with a strong track record of delivering successful IT or digital transformation projects. Hands-on experience in managing Agile teams and delivering projects using Agile frameworks (Scrum, Kanban, SAFe). Proficiency with Jira for project tracking, sprint planning, backlog grooming, and performance analytics. Strong understanding of software development life cycle (SDLC) and Agile software delivery practices. Exceptional communication, stakeholder management, and interpersonal skills. Proven experience working with distributed teams across multiple time zones. Ability to adapt quickly to changing priorities, solve problems creatively, and make data-driven decisions.
Posted 1 month ago
15.0 - 20.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
15-20 yrs in quality for SS seamless pipes, incl. 5 yrs leadership role Expert in metallurgy, NDT, global standards & handling TPIs, audits, customers About Our Client Our client is a prominent manufacturer in the stainless steel and carbon steel tube industry, supplying to sectors such as oil & gas, power, and industrial processing. Renowned for product quality and metallurgical expertise, the organization is focused on innovation, precision, and operational excellence across its manufacturing footprint. Job Description Strong knowledge of metallurgical processes, stainless steel grades, cold & hot finishing, and heat treatment; expertise in Cold Finished Seamless Tubes Proficient in Hydro, Eddy Current, Ultrasonic, PMI, Mechanical & Chemical Testing; manages quality at raw material, in-process, final product, and dispatch stages Hands-on experience with ISO 9001, PED, IBR, ISO 14001, OHSAS 18001, and related quality certifications Proven track record in conducting RCA, implementing CAPA, and handling Third Party Inspections (Lloyds, TUV, BVQI, DNV) and customer audits Strong documentation, traceability, and coordination with production, planning, and marketing to ensure quality compliance. The Successful Applicant Bachelor's Degree in Metallurgical / Mechanical / Production Engineering. And specialized quality certifications preferred. Minimum 15-20 years of relevant experience in the stainless steel seamless pipe and tube manufacturing industry, with at least 5 years in a leadership role. Strong knowledge of metallurgical processes, stainless steel grades, cold and hot finishing, heat treatment, and NDT techniques. Expertise in dealing with TPIs, global customers, and certification agencies What's on Offer A leadership opportunity in a technically advanced manufacturing environment. Long-term career growth within a reputed, innovation-led organization. Contact: Rishabh Prasad Quote job ref: JN-062025-6772800
Posted 1 month ago
5.0 - 8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About us Bain & Company is a global management consulting firm that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services. Who you will work with This position is based in the BCN’s Gurgaon office and is an integral part of the Performance Improvement Centre of Expertise (PI CoE). PI CoE helps Bain case teams in India and abroad on multiple cost reduction/optimization activities through a suite of solutions ranging from Procurement (Spend cube, analytics, maturity assessment, vendor strategy etc.), Supply Chain (Inventory Optimization, Network Optimization, Manufacturing Diagnostics, Integrated Business Planning etc.) to cost diagnostics (Net Working Capital, Value Calculator etc.), savings and PMI Analysis. The CoE undertakes complex and advanced data analysis to analyze client’s data and then generates critical insights to help achieve the cost objective. Over time we have built seamless solutions and use powerful, dynamic visualizations/charts on multiple platforms (Power BI, Tableau) to showcase our results. PI CoE is also involved in generation of critical IP useful for new performance improvement cases globally at Bain. What you’ll do We are looking for a high-performing Project Leader to join our Commercial Acceleration team supporting the Performance Improvement (PI) practice area. This team plays a critical role in driving proposal and client development efforts by partnering with Bain's consulting teams and subject-matter experts. In this role, you will lead a team comprising Associates and Analysts to deliver high-impact, client-ready proposals, sales pitches, and go-to-market materials. You will also support the development of intellectual property (IP), thought leadership, and Bain’s internal capabilities. The role requires strong problem-solving skills, an understanding of business operations and cost transformation, and the ability to manage multiple stakeholders across levels. Key Responsibilities: / Lead a proposal engagement across the Performance Improvement domain, including Procurement, Operations, Manufacturing, Supply Chain, and Cost Transformation / Collaborate with Partners and Account teams to develop high-quality proposals and sales materials in a client-ready format / Understand and apply Bain’s PI solutions and methodologies in the context of commercial proposals / Analyze financial statements to identify cost optimization opportunities / Use benchmarking data (internal and external) to identify and validate value creation opportunities across business functions / Drive structured problem solving and storytelling for client situations and ensure alignment with Bain’s quality standards / Manage client and internal team meetings effectively, present findings to senior leaders and Partners in a clear and compelling manner / Foster collaboration with other BCN and global teams to ensure integrated proposal development and knowledge sharing / Ensure high-quality output across workstreams through rigorous quality control and attention to detail / Interpret data and distill insights with clear business implications and recommendations / Provide regular, constructive feedback to team members; actively mentor and develop talent for future leadership roles / Own workstream staffing, monitor team capacity, and proactively resolve any overload or resourcing issues / Contribute to broader office initiatives such as recruiting, training, and business development as needed About you / Work experience range in case highest qualification is undergraduate studies – 5-8 years of relevant experience in cost transformation, procurement, or performance improvement roles, with a strong academic record / Work experience range in case highest qualification is postgraduate studies – 3-6 years of relevant experience in cost transformation, procurement, or performance improvement roles, with a strong academic record / Proven experience in consulting or proposal development, preferably within the Performance Improvement domain / Deep understanding of operational levers in cost transformation, procurement, and supply chain management / Strong analytical, communication, and project management skills / Proficient in both written and spoken English / Advanced proficiency in MS Excel and PowerPoint / Demonstrated ability to manage teams and consistently deliver high-quality outputs under tight deadlines / Strong stakeholder management skills with the ability to collaborate effectively across functions and geographies What makes us a great place to work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents ..
Posted 1 month ago
0.0 - 4.0 years
1 - 2 Lacs
Gautam Budh Nagar, Uttar Pradesh
On-site
Project Manager - loT Automation Noida, Uttar Pradesh | Full-Time | On-site 6-8 years experience | loT / Robotics About the Company VOXOV About the Role We're looking for an execution-focused Project Manager who will work closely with our technical architect and engineering team to bring in Agile/Scrum practices, ensuring alignment across stakeholders, resolving bottlenecks, and ensuring high quality product delivery. Responsibilities * Define and execute project plans, timelines, and delivery milestones for the project * Manage day-to-day activities of the technical team, including sprint planning, stand-ups, and reviews Ensure delivery of core functionalities: sensor integration, fault prediction algorithms, and real-time dashboard display * Collaborate with clients and other stakeholders to define technical scope and release timelines * Identify, track, and resolve project risks * Drive process improvement through lightweight Agile or Scrum practices Skills & Experience * 6-8 years overall experience, with 3-4 years in project/product management roles * Experience in startup/tech product environment (preferably loT or industrial * automation) Strong technical grounding with ability to manage coders and architects Familiarity with: Programming: Python, R Data Pipelines & APIs: MQTT, REST APIs Databases: PostgreSQL, MongoDB, InfluxDB Cloud/Edge: AWS loT, Azure, or Raspberry Pi/NVIDIA Jetson * Understanding of PLC alternatives or integration with robotic sensors is a plus * Proficiency in Agile/Scrum methodology• Preferred Educational background in Engineering (B. Tech/B.E./MCA or equivalent) Preferred * Project Management Certifications: PMP®, PRINCE2®, or PMI-ACP * Technical Certifications: AWS Certified Solutions Architect, Azure loT Developer, or Google Professional Cloud loT Developer * Agile Certifications: PMI-ACP, SAFe Agilist, or equivalent Job Type: Full-time Pay: ₹100,000.00 - ₹200,000.00 per month Benefits: Flexible schedule Schedule: Day shift Work Location: In person
Posted 1 month ago
0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Senior Business Analyst. Key Responsibilities Act as a liaison between customers, stakeholders, and technical teams Elicit, document, and manage business and functional requirements Prepare clear documentation (BRDs, user stories, use cases) Break down requirements into epics, user stories, and tasks Analyse current and future state processes; identify improvement opportunities Drive project planning, risk assessment, and effort estimation Collaborate with development, QA, and product teams for smooth delivery Assist in UAT planning and execution Participate in change management, training, and communication planning Work with data science/AI teams to translate business needs into AI/ML use cases Contribute to identifying AI opportunities across internal and customer-facing processes Basic Skills (Must Have) Strong experience in requirement elicitation and documenting business and functional requirements Hands-on experience with tools like JIRA, Confluence, Azure DevOps Ability to create BRDs, User Stories, Process Flows, and Wireframes Strong stakeholder management and communication skills Deep understanding of Agile methodologies & Scrum frameworks Experience in Backlog Grooming, Estimation, and Agile ceremonies Familiarity with SQL and advanced Excel for data analysis Exposure to AI/ML-driven solutions or products Strong problem-solving and critical thinking abilities Ability to manage multiple priorities and work in fast-paced environments Preferred Skills (Good To Have) Scrum Master Certification (CSM, PSM) Business Analytics certifications (CBAP, CCBA, PMI-PBA) Experience with wireframing/prototyping tools (e.g., Figma, Balsamiq) Exposure to BI/Analytics tools like Power BI or Tableau Familiarity with cloud platforms (e.g., AWS, Azure) Experience with API integrations and data migration projects Domain knowledge in industries such as finance, healthcare, or retail Experience working on AI/ML initiatives or with data science teams Understanding of data flow and structure in AI systems (structured/unstructured) Basic understanding of AI concepts (e.g., recommendation engines, NLP) Awareness of ethical AI considerations and data privacy best practices Any Other Bachelor's degree in Computer Science, MCA, or related technical field Excellent interpersonal skills and customer-centric attitude Ownership mindset with leadership and mentoring skills; strong team player Flexible, adaptable, and quick learner of new domains and tools Passion for emerging technologies like AI, ML, RPA, and automation (ref:hirist.tech)
Posted 1 month ago
3.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
locationsBangalore - North time typeFull time posted onPosted 3 Days Ago time left to applyEnd DateMay 16, 2025 (17 days left to apply) job requisition idJR-0006465 The Role: We are looking to hire the critical role of Agile PM to lead SAFe Scrum teams and help the team in achieving its technology change / delivery goals. The person must demonstrate knowledge of project management methodologies, administration of Agile management tools like Azure DevOps, Jira etc, along with the ability to cooperate and lead broad range of stakeholders from both the IT and Business side. The person holding the role is preferred to have experience working in an Investment Banking / Financial Services industry / environment. The role will report into a Portfolio Lead Key duties and responsibilities: The Agile PM will be required to manage 1 or more cross functional Scrum Teams that are constituted as part of the Agile Release Train (ART), where team members work in a globally distributed model out of Europe, APAC and US time zones The Agile PM will support the Agile Release Train by facilitating, collaborating and ensuring alignment with overall Program Objectives articulated by the Portfolio as part of the Program Increment Agile PM will play a key role in PI Planning exercise, building PI plans, identifying risks and issues, help coordinate with SMEs of other Scrum teams where there are interdependencies of Features, help the team define objectives of upcoming PI and try to ensure that PI objectives are SMART (Specific, Measurable, Achievable, Realistic and Timebound) Agile PM will play a key role in removing impediments that hinder teams progress thereby enabling them to focus on delivering value Plays an important role towards optimizing the flow of value within the team ensuring efficient delivery of Features scoped as part of a particular Program Increment The Agile PM will ensure that all the key Agile ceremonies are implemented viz Sprint Planning, Daliy Stand-ups, Sprint Review and Retrospectives Actively manage cross train and cross portfolio dependencies that have been identified during the PI Planning exercise. Additionally, should work closely with the enablement team to ensure all the identified enablers are prioritized for delivery as part of the Program Increment. Working closely with the PMO team to ensure that the quality metrics are monitored and improved, ensure addition of all resources to the respective Epics on Workday for timesheets, ensure addition / deletion of resources on Azure DevOps when new team members join or resources exit the team / company. Directing work/projects, controlling cost/schedule elements, management of resources, communications management, reporting, and change management. Develop robust project risk management plans to ensure timely delivery, testing and commissioning of allprojects with no impact to business continuity. Financial Management Agile PM should come with demonstrable experience in having managed budgets, worked with cross-functional teams in cost estimation Should be adept in tracking vendor invoices and payments On all the Epics that has been allocated to the Scrum Teams, the Agile PM is expected to support financial forecast, actuals and accruals; ensure that additional budget demand is raised before the Investment Planning Review Committee when additional scope is envisaged Vendor Management Support the vendor selection and management process (scope, plan, and milestone definition, operational issues, deliverable & milestone approval, quality control, etc.). Manage vendor administration (SOW activation, PCRs authorization, invoice approval). Managing external vendors to ensure on time and to budget delivery. Experience and Knowledge: Bachelor's degree required; Advance degree in IT related field or MBA preferred. Overall 10-12 years of experience with a relevant experience of 5-7 years managing Agile Scrum Teams preferably in a company that has implemented SAFe delivery framework (preferably), or strong Scrum Master experience managing complex technology change initiatives Project Management Accreditation relevant SAFe certification, Agile Practitioner certification from recognized Institutions (Scrum Alliance, PMI etc). Adept in Project Management tools specifically demonstrable in managing technology changes in a Scaled Agile delivery environment key tools Azure DevOps, Jira / Jira Align etc. Preference will be given to candidates who have experience managing complex changes in a Financial Services / Investment Banking environment. Demonstrated leadership skills. Strong negotiation and team-building skills with the ability to create consensus around decisions and mitigate conflicts among different teams. High communication skills required at all levels. Must be able to interact with senior leadership. Excellent command of verbal and written communication (English). Effective presentation style for all levels of stakeholders. Strong problem solving, decision making, issue analysis and resolution skills. Highly organized. Demonstrated ability to manage competing priorities with internal clients. Ability to work well in a fast paced multicultural global work environment. Demonstrated ability to work with multiple stakeholders and manage competing priorities with internal clients. Ability to gather and address both business and technical requirements. Must be highly motivated. Proficient in MS Office products including MS Project What you will get in return: A high level of visibility within a large organization on an upwards trajectory. Opportunity to work with a diverse, agile and global team. Exposure to all aspects of the business and cross-jurisdiction. The opportunity to innovate, bring discipline to brand activity and really make a difference. A genuinely unique opportunity to be part of an expanding large global business. Work for a fast developing and one of the worlds leading independent fund administrators; Opportunities for professional development. Positive and hospitable work environment. A genuinely unique opportunity to be part of an expanding large global business. DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 1 month ago
8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
load_list_page(event)"> Job listing Job details Job Information Date Opened 06/24/2025 Industry IT Services Job Type Full time Salary 16 - 24 LPA Work Experience 8 years City Pune City State/Province Maharashtra Country India Zip/Postal Code 411001 About Us CCTech 's mission is to transform human life by the democratization of technology. We are a well established digital transformation company building the applications in the areas of CAD, CFD, Artificial Intelligence, Machine Learning, 3D Webapps, Augmented Reality, Digital Twin, and other enterprise applications. We have two business divisions: product and consulting. simulationHub is our flagship product and the manifestation of our vision. Currently, thousands of users use our CFD app in their upfront design process. Our consulting division, with its partners such as Autodesk Forge, AWS and Azure, is helping the world's leading engineering organizations, many of which are Fortune 500 list of companies, in achieving digital supremacy. Job Description We are seeking a Project Manager to plan, coordinate, and oversee the successful delivery of multiple SRE and identity-platform initiatives. You will work closely with cross-functional teams—SRE/DevOps, IAM, backend, frontend, and QA—to ensure projects meet scope, schedule, budget, and quality goals. Responsibilities Define project scope, goals, deliverables, and success criteria for tracks including DB sanity checks, infra automation, chaos frameworks, and identity-platform parity. Develop detailed project plans, schedules, resource allocations, and budget forecasts. Coordinate and facilitate daily stand-ups, sprint planning, retrospectives, and stakeholder reviews in an Agile/Scrum or Kanban framework. Track project progress, identify risks and impediments, and drive mitigation or escalation as needed. Manage cross-team dependencies and ensure clear hand-offs between SRE, DevOps, IAM, and development engineers. Communicate status, issues, and decisions to stakeholders at all levels—including engineering leads, product owners, and executive sponsors. Maintain project artifacts: roadmaps, Gantt charts, risk registers, RAID logs, and post-mortem reports. Foster continuous improvement by capturing lessons learned, refining processes, and driving adoption of best practices. Ensure compliance with organizational standards (FedRAMP, SOC2) and any regulatory requirements. Requirements Requirements 7+ years of project management experience in software development or IT operations. Proven track record delivering complex, cross-disciplinary engineering projects on time and within budget. Strong familiarity with Agile methodologies (Scrum, Kanban) and tools such as Jira or Azure DevOps. Excellent stakeholder-management and communication skills, both written and verbal. Experience coordinating infrastructure, SRE, or DevOps initiatives—ideally in AWS or cloud-native environments. Solid understanding of software development lifecycles, CI/CD pipelines, and automation practices. Ability to manage competing priorities, adapt to change, and maintain focus under pressure. Strong analytical and problem-solving skills, with attention to detail. Preferred PMP, PMI-ACP, or Scrum Master certification. Experience in identity-management or security projects (PingFederate, Okta, AWS Cognito). Knowledge of FedRAMP or other compliance frameworks. Familiarity with database backup/restore processes and chaos-engineering concepts. Education B.E./B.Tech, M.E./M.Tech, or MBA in Technology Management, Computer Science, or a related field. Benefits Opportunity to work with a dynamic and fast-paced IT organization. Make a real impact on the company's success by shaping a positive and engaging work culture. Work with a talented and collaborative team. Be part of a company that is passionate about making a difference through technology. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2185D0;border-color:#2185D0;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">
Posted 1 month ago
8.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Mercer is seeking candidates for the following position based in the DLF GGN office: Manager – Metrics, Analytics & Reporting(D2) - UK Healthcare What can you expect? We are looking to hire a Manager in the UK Health Delivery Team The role will be responsible for working within the UK Teams, to deliver an excellent and consistent experience for the consultants to support them in renewal and market review of healthcare and protection policies for our clients This position is responsible for various professional activities for assigned moderate portfolios, including processing and technical checks of transaction, administration of Healthcare & Protection policies (covering Renewal and Market Review process), driving improvements, managing workflow, client communication, SLA monitoring and providing timely updates to the management. The incumbent in this role should have an overall understanding of the company strategy and the importance of their role in achieving the company targets and client satisfaction scores We will count on you to: Act as a process owner and subject matter expert for team members and stakeholders 70% Processing & technical check and 30% managerial activities Handling tasks for UK health insurance products – like GLA, GIP, PMI, Dental, Pension, etc. Excellent communication with clients, colleagues and providers Interpretation of policy terms and client requirements to draft Renewal or Market Review Report Good understanding of claims Underwriting process Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.) Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails Creating reports, perform data analysis, including presentation of data insights Leading transition calls and creating process documents (e.g., SOPs, PMAPs etc.) Drive and Focus on the culture of First Time Right Mentoring and coaching new hires Ownership of timely delivery on all deliverables assigned to the team through effective planning and monitoring Mentoring a team directly on client deliverables in a transactional and project-based environment Accurate recording of time on appropriate financial system to ensure achievement of financial / chargeable hours target Own accountability by being able to help the teams troubleshoot issues in projects on both technical and business side Responsible for managing stakeholders and process SLAs Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Lean ideas within the team Preparation of various process reports as and when delegated by managers Mailbox monitoring and ensuring effective SLA controls Identify the developmental and process training needs for team and ensuring trainings are organized for the team/individuals Complete ownership of the new-hire orientation and ensuring the new hire is settled Conduct the team meetings as per the set frequency and ensuring proper documentation Written and Verbal communication with onshore business partners Responsible for transactions processing and quality check Managing daily inventory and allocating work within the team Tracking the inventory status and sharing day end report with managers Act as a subject matter expert and providing floor support to colleagues Manage portfolio of complex client. Should act as a very strong point of contact for escalations for the entire offshore team for any assigned client deliverables. If there are any issues on the agreed deliverables, then should be able to articulate the same with the right message on the impact analysis. Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Triple play ideas within the team Adhere to UK Health processes Ownership of delivery of tasks and proactively manage own workload Partner with internal/ external stakeholders to achieve best service for client Dealing with client and member queries (verbal and written), as appropriate in line with service level agreements to ensure timely client delivery Lead on continuous improvement within your team/location Develop and maintain appropriate technical knowledge and lead on market or legislative changes Support revenue reporting activity as appropriate Quality checking of colleagues work to ensure accuracy Attend client meetings as required Manage client relationships to support retention & growth Training, mentoring and technical lead for Consulting Delivery Participate in internal projects and lead when needed Be a champion of change within the team Support Team Leader on Risk and Compliance protocols Note: Applicants should be flexible working in shifts What you need to have? Knowledge & Skills: Graduate in any stream 8+ years’ experience Health products knowledge for UK Markets (preferred) Experience in Renewal and Market Review of Health insurance policies (preferred) Strong team collaboration and relationship building skills Good Interpretation and decision-making skills Strong command on MS office applications (Word, PowerPoint) Advanced knowledge of MS Excel (must) VBA knowledge will be an added advantage Strong experience in KT and transitions in BPO industry Strong verbal and written communication skills along with probing and articulation skills Advanced Logical, Data Analytical & Data Mining skills Strong knowledge/experience in project management Strong analytical, research and problem-solving skills, attention to details Ability to multitask, self-starter, positive attitude and an ability to adapt to an ever-changing environment Proficient in arithmetic calculations Knowledge of tools like HBB, GBM, MercerGold+ (preferred) What makes you stand out? (Additional Skills & Competencies Needed) Good knowledge and experience in health insurance Strong Communication and presentation Skills Strong analytical, research and problem-solving skills, attention to details Project Management Skills Knowledge of quality tools like six sigma, lean and kaizen Knowledge of VBA and BI Tools like power BI, QLIK etc. (Preferred) Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Posted 1 month ago
3.0 - 5.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Job Title Post Merger Integration _ Senior Analyst_ICF Management Level: 10 Senior Analyst Location: Bangalore Must have skills: Project Management Good to have skills: High level of proficiency in PowerPoint, Excel, Word Experience: Minimum 3 year(s) of experience is required Educational Qualification: Bachelors degree Job Summary : We are part of Corporate Development (CD) - Mergers & Acquisitions (M&A), responsible for identifying and executing inorganic opportunities to advance the Firms strategic objectives. Our team works with Senior Management across all Operating Groups, Growth Platforms, and geographies. We offer Project Management Office (PMO) support for PMI leads in Growth Markets (GM), Europe (EU), and United States (US) regions. As trusted advisors, we drive seamless integration and synergies, enabling Accenture to grow and provide 360 value to our clients. We manage acquisition integrations, support Go to Market Joint Ventures, mobilize front and back-office teams, establish integration governance, and facilitate handover to operations. Roles & Responsibilities: -Provide support to the PMI lead on all aspects of Integration. -Clearly understand the key milestones and tasks on the assigned Integration -Provide quality output on all deliverables based on inputs received from the PMI leads. -Should work independently on all standard activities. -Leverage and implement learnings from other integrations. -Support PMI lead in creating PMI project materials like MOMs, review decks and other artifacts. -Actively participate and contribute to all key meetings and engagements activities. -High level of proficiency in PowerPoint, excel and project Management collaboration tools. -Showcase proficiency in project management skills and PMI technicalities. Professional & Technical Skills: -Excellent English communication (written and oral) and strong interpersonal skills -Ability to work in shifts. -Ability to be flexible and work analytically in a problem-solving environment. -Project management abilities and Firsthand experience on MS office suite -Strong organizational, multi-tasking, and time-management skills -Strong work ethics and be organized, must be able to manage and perform under pressure (if need be) Additional Information: - The ideal candidate must possess a bachelors degree from a reputed institute. - Valid Passport (minimum travel requirements in the role) - This position is based at our Bengaluru office. About Our Company | AccentureQualification Experience: Minimum 3 year(s) of experience is required Educational Qualification: Bachelors degree
Posted 1 month ago
5.0 - 10.0 years
17 - 19 Lacs
Bengaluru
Work from Office
About the Team The Portfolio Monitoring & Insights (PMI) team forms part of L&H Portfolio Steering & Monitoring (PSM) within the Chief Underwriting Office (CUO). The PSM purpose is to generate insights and connect our business to proactively steer L&H in delivering sustainable profit. PMI APAC covers seven markets - Australia & New Zealand, China, Hong Kong & Taiwan, Japan, Korea, South East Asia and India. As part of APAC PMI team, this role reports to the Head L&H Portfolio Monitoring & Insights JKSI and working closely with other team members. Whist this role will focus on JKSI, it also includes participation in regional initiatives and offer great exposure to leaders at the executive level, including frequent access to Asia and Global Directors. In addition, the team works closely with other departments in L&H Community, including Pricing, Client Markets, Claims, Valuation, and Finance. About the role: Key Responsibilities 1. PMI: actively participate and support the teams responsibilities to provide high quality deliverables, engage and closely collaborate with Market Units, other internal partners and external clients to perform effective management of the inforce portfolios. 2. Smart Circles: actively support the establishment and facilitation of Smart Circles, by providing portfolio insights and proactively steer management actions in delivering sustainable profit. Identify and monitor key portfolio risks, rate review triggers and financial KPIs to ensure timely action is taken when necessary Identifying early warning signals and managing portfolio risks such that proactive action can be taken to protect the value of the inforce and ensure its sustainability Facilitate the feedback loop process, ensure alignment and effective information flow between relevant cross-functional teams 3. Support initiatives on the inforce portfolio to maximize value and manage risk. This includes: Performing portfolio deep dives to review treaty profitability and propose actions to improve treaty performance. Reprice reviewable rate treaties and/or provide technical peer reviews. Complete quantitative experience analysis and valuation for recaptures or non-contractual change on the inforce Support initiatives on the inforce to deliver on key financial KPIs and inforce solutions 4. Experience Monitoring: Manage the production of regular and ad hoc monitoring analysis, including claims, retention/lapse, and other. Act as a key input provider for business steering and in-force management via monitoring experience and communicating lessons learned and reserving implications to key stakeholders Monitor treatys rate review trigger or internal KPI to ensure timely action is taken when necessary. 5. Inforce Referrals and Transactions: Support the team leader in providing referral review and approval on client treaty recapture and re-pricing activities requiring PSM/CUO sign-off based on defined referral governance authority Support for transactions both pre-deal as key business bound representatives, and post deal onboarding implementation Ensure new business is onboarded appropriately considering its risk profiles and materiality. This includes developing operating manuals for large complex deals that define clear roles and responsibilities in the ongoing management and reporting of new business. 6. Support Group wide and regional projects as required, including other priorities of the L&H PSM team. 7. Future leadership opportunity: potential to manage a small team. About You Nearly qualified or qualified actuary with a recognised Actuarial professional body Minimum 5+ years of L&H valuation or pricing experience in reinsurance or primary insurance Good technical knowledge in areas of liability portfolio management (e.g. experience analysis, product pricing and valuation, financial performance analysis). Working knowledge of IFRS 17 financial reporting and embedded valuation methods (e.g. MCEV, EEV, TEV). Strong analytical skills, good understanding of financial reporting systems, actuarial models and data management Experience in regular experience monitoring and highlight/ investigate variance in experience and its root causes. Fundamental understanding of the Asian insurance and reinsurance industry, and knowledge of the main products and services offered by Swiss Re and its competitors would be a plus. Excellent interpersonal, communication and organisational skills Ability to liaise with various stakeholders on different in-force management initiatives. Ability to navigate in ambiguity and to work autonomously. About Swiss Re Swiss Re is one of the world s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords: Reference Code: 134370
Posted 1 month ago
0 years
0 Lacs
India
On-site
About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Job Responsibilities: A. Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10 min stand up meeting, and explain safety and special instruction to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues and providing refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by Service Planner. Approval of conveyance amount for assigned technicians Promote highest grooming standards (uniform, Safety shoes, PPEs) B. Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development programs per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service wise and improve skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians likeovercommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipments Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Benefits What can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .
Posted 1 month ago
0 years
3 - 7 Lacs
Panaji
On-site
About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically. In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner. Approval of conveyance amount for assigned technicians Promote the highest grooming standards (uniform, Safety shoes, PPEs) Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on a weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipment. Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc Role Type / Key working relationships: Individual Contributor External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .
Posted 1 month ago
0 years
0 Lacs
India
On-site
About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Job Responsibilities: A. Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10 min stand up meeting, and explain safety and special instruction to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues and providing refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by Service Planner. Approval of conveyance amount for assigned technicians Promote highest grooming standards (uniform, Safety shoes, PPEs) B. Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development programs per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service wise and improve skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians likeovercommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Requirements Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipments Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Benefits What can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. .
Posted 1 month ago
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