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5.0 - 10.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Consultant Project Manager Responsibilities: WSP India is seeking to onboard a dynamic and versatile Project Management Expert with comprehensive experience across Document Control, Project Control, Scheduling, and Procurement to support our growing portfolio of complex infrastructure and engineering projects with 5 to 10 years of experience. Document Control: Oversee creation, organization, and maintenance of project documentation; ensure accuracy, accessibility, and compliance with WSP’s internal audit and quality assurance procedures. Work closely with departments, regional leads, and subject matter experts to gather information, manage document workflows, and ensure timely delivery and distribution of project documents. Create, edit, and review technical documents, manuals, reports, and drawings; maintain registers and schedules for incoming/outgoing information. Manage physical and digital document storage systems; upload documents to EDMS; monitor and improve documentation workflows and processes. Conduct regular audits, check document quality, and ensure compliance with regulatory standards and project procedures. Be in continuous touch with the PM to be on top of any internal or external documentation. Project cost Control Ensure alignment with client expectations and deadlines while coordinating with billing, finance, and project teams to manage accounts receivable, timesheets, expenses, and invoice-related queries. Prepare billing drafts, compile and verify monthly invoices, and ensure accurate manual data entry and mapping to final invoice sheets. Manage project setup, budgeting, task assignments, and closeout activities in Oracle Horizon, including maintaining WBS, time transfers, and compliance checks. Support financial analysis and reporting by using financial systems to track project performance metrics, generate monthly accruals, and assess impacts of scope changes and forecast deviations. Collaborate with design teams to collect engineering progress data for Earned Value (EV) analysis and maintain accurate tracking of planned value, actual cost, and schedule. Act as liaison between GCC India and US teams for project setup, billing, and timesheet coding, while supporting the P&B PMO team in portfolio monitoring. Conduct data integrity checks, audits, and maintain project documentation including lessons-learned databases and meeting records. Should have extensive knowledge of working with ERP for project creation and maintenance. Should be able to create and track change order and identify, quantify and mitigate risk acting as a buddy to the PM. Project Scheduler Create, update, and maintain resource- and cost-loaded project schedules using Microsoft Project (MSP) or Primavera P6, based on stakeholder input, proposals, and scope documents. Develop activity lists, identify critical paths, and notify teams of key activities and schedule risks. Monitor project progress, detect deviations, and support recovery planning and schedule forecasting. Assess and report impacts of changes to baseline schedules and milestones, ensuring timely updates and resolution tracking. Support bids and proposals by preparing preliminary schedules and timelines. Use Earned Value Management (EVM) and financial systems to analyze and report project performance and KPIs. Maintain accurate Work Breakdown Structures (WBS) and integrate project schedules under an Enterprise Project Structure (EPS) Procurement Specialist : Draft and prepare supplier and subcontractor contracts in alignment with prime contract requirements, ensuring all necessary terms are accurately flowed down; support the US team in contract finalization and negotiation. Track contract performance, manage renewals and extensions, and maintain organized contract documentation and repository. Creation and renewal of Work Orders (WOs) and timely vendor invoice updates in Oracle Horizon ERP. Build and maintain strong working relationships with suppliers and subcontractors, monitor their performance, and ensure timely payments in coordination with the Accounts Payable team. Collaborate with Project Managers, and Finance to monitor project expenses, resolve contract-related queries, and ensure compliance with internal procurement policies and regulatory requirements. Coordinate procurement requests from project teams, provide operational support, and assist in internal procurement audits and training. Utilize analytics and forecasting tools to support procurement planning, maintain accurate procurement records in Oracle, and contribute to continuous improvement through industry best practices. Key Competencies / Skills: Proficient in MS Office Suite, especially Advanced Excel; experience with Oracle ERP (Horizon/NetSuite), Power BI is a plus. Skilled in project scheduling tools like Primavera P6, Microsoft Project (MSP), and SmartSheets. Familiar with documentation control platforms such as Aconex, Autodesk, ProjectWise. Strong understanding of Earned Value Management (EVM) and financial systems related to project control. Combined minimum 5 years of experience in project scheduling, cost control, documentation, and procurement. Experience supporting procurement functions, including vendor coordination and invoice tracking. Strong analytical and quantitative skills with attention to detail and data accuracy. Excellent planning, organizational, and time management abilities; capable of handling multiple priorities and tight deadlines. Skilled in forecasting, reporting, and maintaining accurate project records and WBS structures. Strong coordination and problem-solving abilities; able to work independently and in teams. Exceptional written, verbal, and presentation skills. Proven ability to build and maintain relationships with internal teams and external stakeholders. Self-motivated, proactive, and open to new challenges. Adopts a “Best for WSP” approach in daily activities. Flexible with work timings to support US-based project teams across time zones. Qualifications: Engineering degree with project management experience or master’s degree in construction management or project management is preferred Minimum of 5 to a Maximum 10 years of experience project management with Engineering / professional services consultants. Excellent written and verbal communication skills. CAPM-PMI / PMP certifications would be an added advantage. Location Noida Bangalore
Posted 1 month ago
12.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Technical Project Manager Description: Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch. About the Role: We are looking for an experienced Technical Project Manager to lead the planning, execution, and delivery of software development projects. The ideal candidate will have a solid technical background, excellent project management skills, and experience in managing cross-functional teams. Location: Hyderabad Experience: 12+ years Employment Type: Full-Time Key Responsibilities: Agile Project Management • Lead end-to-end Agile project lifecycle from planning to delivery. • Collaborate with Product Owners to define scope, prioritize features, and maintain a well-groomed product backlog. • Drive Agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives. Technical Oversight & Coordination • Understand system architecture, development frameworks, and technical dependencies. • Collaborate with engineers and architects to ensure feasible and scalable solutions. • Track and communicate technical risks, manage trade-offs, and drive timely resolution. Team Leadership & Cross-Functional Collaboration • Facilitate communication and collaboration across developers, QA, DevOps, and UX/UI teams. • Foster a culture of transparency, ownership, and continuous improvement. • Remove roadblocks and support team productivity through servant leadership. Stakeholder Management • Serve as a bridge between business, product, and technical teams. • Provide clear and regular project updates to leadership and stakeholders. • Align delivery timelines with strategic business goals and customer needs. Process Improvement • Promote Agile best practices and support Agile maturity across teams. • Identify process inefficiencies and drive continuous improvement initiatives. • Monitor KPIs (velocity, sprint burndown, lead time) and act on insights. Tool Management & Reporting • Manage project documentation and tracking tools (Jira, Confluence, Azure DevOps, etc.). • Maintain project artifacts, dashboards, and reports for transparency and governance. Qualifications: Required: • Bachelor’s degree in Computer Science, Engineering, or related field. • 7+ years of experience in technical project management, preferably in Agile environments. • Proven experience managing complex software development projects. Strong knowledge of Agile methodologies (Scrum, Kanban, SAFe). • Familiarity with SDLC, CI/CD pipelines, and modern software development practices. Preferred: • Technical background (e.g., software development, systems architecture). • Certifications: CSM, PMI-ACP, SAFe Agilist, PMP (with Agile exposure). • Experience working with distributed or remote Agile teams. Soft Skills: • Excellent communication and interpersonal skills. • Problem-solving mindset with a proactive, detail-oriented approach. • Ability to manage multiple priorities in a fast-paced environment. We are Navigators in the Age of Transformation: We use sophisticated technology to transform clients into the digital age, but our top priority is our positive impact on human experience. We ease anxiety and fear around digital transformation and replace it with opportunity. Launch IT is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Launch IT is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. About Company: Launch IT India is wholly owned subsidiary of The Planet Group (http://www.launchcg.com; http://theplanetgroup.com ) a US company, offers attractive compensation and work environment for the prospective employees. Launch is an entrepreneurial business and technology consultancy. We help businesses and people navigate from current state to future state. Technology, tenacity, and creativity fuel our solutions with offices in Bellevue, Sacramento, Dallas, San Francisco, Hyderabad & Washington D.C
Posted 1 month ago
7.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position Overview Job Title: Project & Change Lead, AVP Location: Bangalore, India Role Description We are looking for an experienced Business Implementation Change Manager to lead a variety of regional/global change initiatives. Utilizing the tenets of PMI, you will lead and/or support cross-functional initiatives that transform the way we run our operations. If you like to solve complex problems, have a gets things done attitude and are looking for a highly visible dynamic role where your voice is heard and your experience is appreciated, come talk to us! What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Responsible for Business Implementation change management planning, execution and reporting adhering to governance standards ensuring transparency around progress status; Using data to tell the implementation story, maintain risk management controls, monitor, resolve as appropriate and communicate initiatives risks; Collaborate with other departments as required to execute on timelines to meet the strategic goals As part of the larger team, accountable for the delivery and adoption of the global change portfolio including by not limited to business case development/analysis, reporting, measurements and reporting of adoption success measures and continuous improvement. As required, using data to tell the story, participate in Working Group and Steering Committee to achieve the right level of decision making and progress/ transparency, establishing strong partnership and collaborative relationships with various stakeholder groups to remove constraints to adoption success and carry forward to future projects. As required, developing and documenting end-to-end roles and responsibilities, including process flow, operating procedures, required controls, gathering and documenting business requirements (user stories): including liaising with end-users and performing analysis of gathered data, training on new features/functions, supporting hypercare and adoption constraints.. Heavily involved in product development journey Your Skills And Experience Overall experience of at least 7-10 years providing business implementation management to complex change programs/projects, communicating and driving transformation initiatives using the tenets of PMI in a highly matrixed environment Banking / Finance/ regulated industry experience of which at least 2 years should be in change / transformation space or associated with change/transformation initiatives a plus Knowledge of client lifecycle processes, procedures and experience with KYC data structures / data flows is preferred. Experience working with management reporting is preferred. Bachelor’s degree How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
7.0 - 10.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Position Overview Job Title: Project & Change Lead, AVP Location: Jaipur, India Role Description We are looking for an experienced Business Implementation Change Manager to lead a variety of regional/global change initiatives. Utilizing the tenets of PMI, you will lead and/or support cross-functional initiatives that transform the way we run our operations. If you like to solve complex problems, have a gets things done attitude and are looking for a highly visible dynamic role where your voice is heard and your experience is appreciated, come talk to us! What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Responsible for Business Implementation change management planning, execution and reporting adhering to governance standards ensuring transparency around progress status; Using data to tell the implementation story, maintain risk management controls, monitor, resolve as appropriate and communicate initiatives risks; Collaborate with other departments as required to execute on timelines to meet the strategic goals As part of the larger team, accountable for the delivery and adoption of the global change portfolio including by not limited to business case development/analysis, reporting, measurements and reporting of adoption success measures and continuous improvement. As required, using data to tell the story, participate in Working Group and Steering Committee to achieve the right level of decision making and progress/ transparency, establishing strong partnership and collaborative relationships with various stakeholder groups to remove constraints to adoption success and carry forward to future projects. As required, developing and documenting end-to-end roles and responsibilities, including process flow, operating procedures, required controls, gathering and documenting business requirements (user stories): including liaising with end-users and performing analysis of gathered data, training on new features/functions, supporting hypercare and adoption constraints.. Heavily involved in product development journey Your Skills And Experience Overall experience of at least 7-10 years providing business implementation management to complex change programs/projects, communicating and driving transformation initiatives using the tenets of PMI in a highly matrixed environment Banking / Finance/ regulated industry experience of which at least 2 years should be in change / transformation space or associated with change/transformation initiatives a plus Knowledge of client lifecycle processes, procedures and experience with KYC data structures / data flows is preferred. Experience working with management reporting is preferred. Bachelor’s degree How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
8.0 - 13.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Hi, Wishes from GSN! Pleasure connecting with you. About the job: We are hiring SCRUM MASTERs for a leading bootstrapped product company, a valued client of GSN HR. Job Title: Scrum Master Experience: 8+ yrs Work Loc : Bangalore Work Mode : WFO Work Timing : General CTC Range : Rs 25 LPA to Rs 30 LPA *** Strictly from DEVELOPMENT background *** ***** Looking for SHORT JOINERs ***** Who are we looking for? We are seeking a highly skilled and experienced Senior Scrum Master who will be responsible for leading Agile teams in delivering high-quality software solutions, ensuring that Scrum principles are effectively implemented and that teams are operating at peak performance. This role requires strong facilitation skills, a deep understanding of Agile methodologies, and a commitment to fostering a collaborative and innovative team environment. Technical Skills: Primary Skills 8+ years of EXP in Agile project management , with at least 3+ years as a Scrum Master . Proven EXP in leading cross-functional teams through the full Agile development lifecycle . JavaScript - Basics of JavaScript frameworks such as Node.js, React, Angular, etc. Generative AI - Knowledge of Generative AI, Gen AI based tools like GitHub Copilot, and basics on frameworks such as Langchain, Llamaindex. Strong understanding of Agile frameworks (Scrum, Kanban, etc.) and tools (e.g., JIRA, Confluence). EXP in scaling Agile practices (e.g., SAFe, LeSS) is a HUGE PLUS . Proficiency in Agile metrics and reporting to drive continuous improvement. Process Skills: Knowledge of Agile and Scrum development lifecycles along with modern project management practices. Experience in coaching teams to adopt Agile principles and practices effectively. *** Strictly from DEVELOPMENT background *** Feel free to CALL 8939666294 or click APPLY for IMMEDIATE response. Best Wishes, SHOBANA | GSN | 8939666294 | Google review : https://g.co/kgs/UAsF9W
Posted 1 month ago
10.0 - 14.0 years
5 - 9 Lacs
Mumbai
Work from Office
Skill required: Talent & HR - SAP Talent & HR Designation: PPSM Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are seeking a detail-oriented and proactive PMO Analyst to join our team in the service industry. This role is ideal for someone with a strong foundation in project management methodologies and advanced Excel capabilities. The PMO Analyst will support project delivery, governance, and reporting across the portfolio, ensuring alignment with strategic objectives and operational efficiency. What are we looking for Bachelors degree in Business, Engineering, IT, or related field. 46 years of experience in a PMO or project coordination role. Proficiency in Microsoft Excel (pivot tables, VLOOKUP, macros) and SharePoint. Familiarity with project management tools (e.g., MS Project, JIRA, Smartsheet). Strong analytical, organizational, and communication skills. Knowledge of project management methodologies (Agile, Waterfall, or hybrid). Experience working in an HRO environment with an MNC organization. OK to work during US/ANZ business hours. Experience working in a high-pressure environment with tight deadlines. Certification in PMP, PRINCE2, or CAPM. Experience with Power BI or other data visualization tools. Exposure to financial tracking and budget management in project settings Roles and Responsibilities: Project Governance & Support:Monitor and track project progress, milestones, and deliverables. Maintain project documentation, RAID logs (Risks, Assumptions, Issues, Dependencies), and SharePoint repositories. Support project managers with scheduling, resource planning, and stakeholder coordination. Reporting & Analytics:Develop and maintain dashboards and reports using Excel and other tools (e.g., Power BI). Consolidate weekly/monthly project status reports and KPIs for leadership review. Analyze project data to identify trends, risks, and opportunities for improvement. Process Improvement:Document and enhance PMO processes and templates. Conduct audits to ensure process compliance and data integrity. Support continuous improvement initiatives and knowledge sharing. Stakeholder Engagement:Facilitate communication between project teams, leadership, and external stakeholders. Assist in onboarding new team members and coordinating training sessions. Manage tech logistics and roll on/roll off process for resources on deal. Qualification Any Graduation
Posted 1 month ago
7.0 - 12.0 years
8 - 15 Lacs
Chandigarh, Dadra & Nagar Haveli, Daman
Work from Office
We are looking for immediate job openings for Project Manager_Pan India_Contract Skills: Project Manager Exp : 7+ Years Location :Pan India Notice Period: Immediate Employment Type:Contract to hire PMP certification andor other industry and project management certifications. Experience in maintaining enterprise class storage systems, network filers and public cloud storage offerings Location - Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Hyderabad,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim
Posted 1 month ago
5.0 - 10.0 years
17 - 22 Lacs
Kolkata
Work from Office
Job Description. AdMedia is currently hiring an experienced and driven Senior Technical Project & Product Manager to lead high-impact, cross-functional technology projects and oversee end-to-end product delivery. You will be responsible for managing complex project scopes, aligning product strategy with execution, and driving results across engineering, product, QA, DevOps, and business teams. This is a high-visibility role requiring strategic thinking, stakeholder engagement, and the ability to mentor while aligning technology initiatives with business objectives.. Key Skills. Agile Project Management, Product Management, SDLC, Scrum, Jira, Confluence, Gantt Charts, Risk Management, Stakeholder Communication, Technical Documentation, Software Development Lifecycle, API Understanding, Basic SQL, Version Control (Git), Cloud Environments (AWS/Azure), DevOps Collaboration. Key Responsibilities. Lead the planning, execution, and delivery of complex technical projects and product initiatives.. Define and manage product roadmaps, release schedules, and go-to-market plans.. Drive Agile/Scrum ceremonies while ensuring transparency and accountability across teams.. Collaborate with cross-functional stakeholders to define clear project goals, milestones, and success metrics.. Prioritize backlogs, facilitate sprint planning, and ensure alignment with business priorities.. Manage budgets, timelines, risks, dependencies, and resource allocations effectively.. Establish best practices in technical documentation, reporting, and compliance.. Serve as the key liaison between business, engineering, QA, and DevOps teams.. Provide coaching and mentorship to junior team members and project coordinators.. Own product lifecycle from ideation through launch and performance tracking.. Ensure continuous process improvement and efficiency across the delivery pipeline.. Required Experience And Qualifications. 5+ years of experience in technical project management and product management roles in a software or digital platform environment.. Proven track record of successfully delivering end-to-end software projects and managing product life cycles.. Bachelor's or Master's degree in Computer Science, IT, or Engineering.. Strong knowledge of Agile methodologies, SDLC, DevOps integration, and cloud-based ecosystems (AWS/Azure).. Proficient in tools like Jira, Confluence, Asana, Trello, Gantt charts, and Version Control Systems (Git).. Experience with RESTful APIs, SQL, and understanding of application architectures.. Strong problem-solving, organizational, and executive stakeholder communication skills.. Ability to handle ambiguity and make strategic decisions under pressure.. Certifications like PMP, CSM, SAFe, PMI-ACP, or Product Management certifications are highly desirable.. Availability for on-call support and emergency response, including disaster recovery planning.. Ensure continuous process improvement and efficiency across the delivery pipeline.. Benefits & Perks. Competitive Salary. 12 Paid Company Holidays & 24 Paid Time Off. PF & Medical Insurance. 5 Days working Good Work/Life Balance!. Training & Certifications. A Friendly & Supportive Culture!. (ref:hirist.tech). Show more Show less
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Noida
Work from Office
About the Company Here at UKG, our purpose is people„¢. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people "“ both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting forLearn more at www.ukg.com/careers #WeAreUKG About the Team The Value Stream Acceleration Services team, part of the Engineering, Product, Innovation and Cloud (EPIC) organization, is responsible for serving a portfolio of value streams that feed into an enterprise SaaS product, with the goal of accelerating the delivery of value to customers. The team is composed of highly skilled practitioners who have expertise in their respective areas and work collaboratively to ensure that value streams are delivering maximum value. The team is committed to driving innovation, continuous improvement, and customer satisfaction, and is focused on accelerating better outcomes for our people and our customers. About the Role We are seeking a highly motivated Lead Technical Program Manager to join our team. In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the organization. Leveraging your exceptional communication skills, technical expertise, and leadership abilities, you will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities. Responsibilities Lead and inspire cross-functional teams through excellent communication and negotiation skills, effectively collaborating with executives and stakeholders to drive consensus and alignment on objectives, scope, and deliverables, consistently advocating for the best interests of the organization while maintaining positive relationships. Provide strategic guidance and insight to support decision-making through data-driven analysis and your knowledge of industry trends, organizational priorities and technology and architecture trends. Drive program management excellence by leading the planning, execution, and delivery of complex programs by managing cross-functional teams, ensuring adherence to timelines, budgets, and quality standards, while ensuring programs are aligned with business objectives. Foster an outcome-based strategy and culture by demonstrating strong leadership skills, promoting a culture of collaboration, accountability, and continuous improvement, and championing best practices in program management and execution. Exhibit exceptional organizational skills by effectively balancing multiple priorities and dependencies and managing risks and mitigating issues. Manage resources effectively, optimizing resource allocation across programs to ensure the efficient and effective use of resources while delivering maximum value to the organization. Demonstrate strong problem-solving skills by identifying and resolving critical issues, leveraging your professional and technical expertise to implement innovative solutions. Basic Qualifications Bachelor's degree in Computer Science, Engineering, or a related field 5+ years experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects in a SaaS-based environment. Strong understanding of Agile practices, including SAFe, Scrum, LPM,and DevOps. Demonstrated expertise in strategic thinking and decision-making abilities. Excellent leadership and interpersonal skills, with the ability to inspire and motivate cross-functional teams. Exceptional problem-solving abilities and a keen attention to detail. Excellent communication skills, both verbal and written, with the ability to convey technical concepts across all levels with an organization towards common goals. Able to perform in a hybrid-office role, requiring three or more days per week in the office Preferred Qualifications Master's degree in Computer Science, Engineering, or a related field Experience with large-scale system architecture Experience with UKG Product Suites, Tax Services, Service Products or corePayment Solutions services. Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback Experience with Aha!, JIRA, Confluence, PowerBI Preferred certifications includePMP, PgMP, PMI-ACP, CSM, LPM Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Noida
Work from Office
About the Company Here at UKG, our purpose is people„¢. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people "“ both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting forLearn more at www.ukg.com/careers #WeAreUKG About the Team The Value Stream Acceleration Services team, part of the Engineering, Product, Innovation and Cloud (EPIC) organization, is responsible for serving a portfolio of value streams that feed into an enterprise SaaS product, with the goal of accelerating the delivery of value to customers. The team is composed of highly skilled practitioners who have expertise in their respective areas and work collaboratively to ensure that value streams are delivering maximum value. The team is committed to driving innovation, continuous improvement, and customer satisfaction, and is focused on accelerating better outcomes for our people and our customers. About the Role We are seeking a highly motivated Lead Technical Program Manager to join our team. In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the organization. Leveraging your exceptional communication skills, technical expertise, and leadership abilities, you will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities. Responsibilities Lead and inspire cross-functional teams through excellent communication and negotiation skills, effectively collaborating with executives and stakeholders to drive consensus and alignment on objectives, scope, and deliverables, consistently advocating for the best interests of the organization while maintaining positive relationships. Provide strategic guidance and insight to support decision-making through data-driven analysis and your knowledge of industry trends, organizational priorities and technology and architecture trends. Drive program management excellence by leading the planning, execution, and delivery of complex programs by managing cross-functional teams, ensuring adherence to timelines, budgets, and quality standards, while ensuring programs are aligned with business objectives. Foster an outcome-based strategy and culture by demonstrating strong leadership skills, promoting a culture of collaboration, accountability, and continuous improvement, and championing best practices in program management and execution. Exhibit exceptional organizational skills by effectively balancing multiple priorities and dependencies and managing risks and mitigating issues. Manage resources effectively, optimizing resource allocation across programs to ensure the efficient and effective use of resources while delivering maximum value to the organization. Demonstrate strong problem-solving skills by identifying and resolving critical issues, leveraging your professional and technical expertise to implement innovative solutions. About You Basic Qualifications - Bachelor's degree in Computer Science, Engineering, or a related field - 5+ years experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects in a SaaS-based environment. Strong understanding of Agile practices, including SAFe, Scrum, LPM,and DevOps. Demonstrated expertise in strategic thinking and decision-making abilities. Excellent leadership and interpersonal skills, with the ability to inspire and motivate cross-functional teams. Exceptional problem-solving abilities and a keen attention to detail. Excellent communication skills, both verbal and written, with the ability to convey technical concepts across all levels with an organization towards common goals. Able to perform in a hybrid-office role, requiring three or more days per week in the office. Preferred Qualifications - Master's degree in Computer Science, Engineering, or a related field - Experience with large-scale system architecture - Experience with UKG Product Suites, Tax Services, Service Products or corePayment Solutions services. Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable - Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback Experience with Aha!, JIRA, Confluence, PowerBI Preferred certifications includePMP, PgMP, PMI-ACP, CSM, LPM Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Noida
Work from Office
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Role We are seeking a highly motivated Lead Technical Program Manager to join our team. In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the organization. Leveraging your exceptional communication skills, technical expertise, and leadership abilities, you will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities. Responsibilities Value Stream ManagementDrive the value stream in collaboration with other Value Stream leads, including Technical Program Managers and Program Leads, while demonstrating negotiation and communication skills to drive consensus. Lead value stream events, process improvement initiatives, communications and optimization efforts to enhance delivery efficiency and customer satisfaction. Consistently maintain an optimized flow of work and information, upstream and downstream through the pillar. Project & Program ManagementWork closely with cross-functional teams to ensure alignment with project goals and timelines. Drive the definition and execution of project & program activities, including preparation of detailed plans, scope definition, planning, scheduling, tracking, release management and reporting including risk & dependency management with a focus on quality, execution excellence and driving successful outcomes. Technical AcumenApply expertise with software development processes to guide project planning and execution, ensuring adherence to best practices and standards. Leverage technical expertise to orchestrate cross-team dependencies, ensuring that features committed to the product roadmap are delivered seamlessly and that they meet quality standards and align with committed timelines. Reporting & managementCreate, maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed. Be ready to provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles. Advocate for and hold teams accountable for the adoption of best practices and driving continuous improvement. Stakeholder CommunicationCollaborate with internal and external stakeholders, including VSAS organization, product managers, engineering teams, QA, and customer support, to facilitate communication and ensure clarity of expectations, including optimal metrics, reporting and risks. Problem solvingAnalyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them. Perform data analysis to identify trends, and thus uncover risks and issues and raise to right stakeholders. Leverage conflict management techniques as required with a focus on Customer First. Process ImprovementUnderstands Organization's Strategic Intents and Pillar objectives in depth. Contribute ideas and suggestions for process improvements and optimization initiatives. Drive retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices. Be an active change agent in adopting Ways of Working and an enabler in learning activities of the associated teams. Basic Qualifications Bachelor's degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field. 5 + years of experience in a technical role within the software industry, with strong understanding of Agile methodologies, project and program management concepts. Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans. Strong data analytical skills including good hands on with MS Excel, JIRA, Confluence, Power BI with ability to draw data patterns and charts. Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships, including conflict resolutions. Sound presentation skills including creation and delivery of leadership decks. Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously. Enthusiastic about learning and willing to take on new challenges in a fast-paced, dynamic environment. Able to perform in a hybrid-office role, requiring three or more days per week in the office. Preferred Qualifications Experience with UKG Product Suites, Payroll or Payment Services knowledge . Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback. Experience with Aha!, JIRA, Confluence, PowerBI. Preferred certifications includePMP, PgMP, PMI-ACP, CSM, LPM Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Disability Accommodation UKGCareers@ukg.com
Posted 1 month ago
0 years
2 - 7 Lacs
Hyderābād
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Project Manager, SAP! Responsibilities The candidate should have professional experience with a successful (and recent) track record of delivery of multiple SAP implementation and AMS projects performing in the role of Project or Program Manager in implementing SAP ERP (ECC, S/4 HANA). The candidate should have deep experience across multiple industries, including Automotive, Government, FMCG, Life Science, Pharmaceutical and Retail. Responsible and Accountable for the successful delivery of all project phases, releases and project components for transformation projects. Leverage his/her broad business and technical expertise to address technology architecture, blueprinting, data analysis, business modelling, technical design, application development, integration and enablement. Manage the technical relationship with the customer Should have deep understanding of the ITIL concepts and working principle. Master and maintain detailed knowledge of SAP’s end to end solutions and product suite configuration options. The candidate should have excellent leadership, communication (written and oral) and interpersonal skills with proven ability to deliver high profile activities to tight timescales. Proven success in contributing to a team-oriented environment, across multiple countries in a hybrid model is desirable. The Project Manager is responsible for the overall management of the SAP delivery project throughout its lifecycle. They are responsible for defining, planning, tracking, and managing the project, for identifying key resources and providing the direction they require to meet project objectives. The responsibilities include project plans creation, schedule management, risk management, scope definition cost definition and allocation. He /She coordinates work with teams including coordinating the activities of cross- functional teams by leading through influence to ensure project timelines are met. The candidate is responsible for collaborative project review meetings to highlight significant updates, assessing risks and risk mitigation plans while providing project status to key stakeholders. Mobilizes and motivates effective project teams; communicating effectively across teams and groups; reprioritizing as necessary to address changes in the business and/or shifting needs. Should be an expert in scope management and estimation techniques in alignment with the client business teams. The Project Manager provides leadership to cross-functional teams responsible for delivering defined project outputs to time, budget, and project quality criteria. They also ensure adherence to project management methodology practices, provide team coaching, evaluate the performance of team members, and reinforce the enterprise knowledge management through the collection and communication of lessons learned. Collaborate with the PMO teams for management of overall resource allocation and capacity allocation of the project resources. Will be responsible and accountable for the resource utilization of project resources to deliver the correct project margins. The successful candidate will have a solid background managing the successful delivery of SAP solutions with extensive experience across at least 5 full implementations of which 2 are SAP S4HANA implementations. Should have curiosity and intertest in knowing the latest development in SAP technology like SAP BTP, Data sphere etc. Deliver recognized piece of transformational thought leadership and present at industry events. The candidate will demonstrate end-to-end project experience that encompasses process design, planning, and management; execution of the build through to go-live is a must. Experience implementing systems based on a templated solution will be highly valued. Industry certifications (PMI / Prince2 etc.) will be highly valued Qualifications we seek in you! Minimum Qualifications Graduation: B.Tech/B. E, MBA/MCA Preferred Qualifications/skills The candidate must be a self-starter, capable of multitasking and efficiently manage their time in a multifaceted environment with demanding deadlines while requiring minimal levels of supervision. Additionally, the candidate must possess excellent writing, speaking, analytical, project management, organizational, teamwork, and customer service skills that will assist them in identifying solutions to sophisticated security problems Ability to deliver high quality and reliable software by collaborating with team. Outstanding analytical skills, ability to apply expertise to drive sophisticated, technical and highly commercial solutions. Possess good verbal and written communication skills. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Project Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 25, 2025, 1:41:00 PM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time
Posted 1 month ago
0 years
2 - 5 Lacs
Gurgaon
Remote
This role is based in our Gurgaon office but focused on serving clients in the Middle East. The role holder is expected to travel on regular basis to work side by with our Middle East based teams, at the client sites. Key Responsibilities: The role holder is responsible for managing complex, broad, workstreams or projects end-to-end to deliver business outputs, ensuring that projects are completed on time, within budget, and to a high level of client satisfaction. Works directly with our internal stakeholders and external clients to ensure effective project delivery Supports project teams with analysis, research, and preparation of outputs Executes activities of well-defined work packages under supervision of a manager Builds and maintains effective relationships with senior business partners, and third parties. Become a trusted advisor and helps facilitate timely decision-making and trade-offs throughout all relevant stages. Acts as the first line of assurance to mitigate risk and uncertainty exposures. Ensure assumptions are validated to control the risk profile of the projects. Works closely with, or as part of wider programmes, project workstreams, and regularly interfaces with internal management, including digital and technology. Ensures that all requirements are correctly translated into tangible outputs. Serves as the subject matter expert in project management and PMO, supports the business domain being served, and ensures the right project tools are used. Your Attributes and Experience: Fluency in English Work experience in managing complex projects gained in management consulting or equivalent sized business environments Demonstrable evidence of coordinating implementation with teams across different locations. Well versed in business and technology solutions delivery lifecycles, using multiple disciplines and methodologies. Self-sufficient and highly motivated, with the ability to deal with ambiguity and operate in a global matrix environment. Change management credentials and expertise in the core areas for successful implementation: Enterprise program management (i.e. planning and governance, risk & issue management, executive reporting), People (i.e. organizational design, manpower planning, knowledge transfer), Processes (i.e. process definition, implementation, SLAs & KPIs), Technology (i.e. technology delivery, vendor selection and management, quality assurance). Strong stakeholder management and communications skills with ability and gravitas to operate and influence at the Senior Management level. Relevant project management qualification is a plus: PRINCE2/PMI/APM or equivalent Experience in working on international/ Middle East projects is a plus Why work at Oliver Wyman? Working as part of our global, entrepreneurial company, you will do meaningful work from day one. We are looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. At Oliver Wyman, there's no "one size fits all" - we hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no artificial barriers to advancement. We have a collaborative, supportive and impactful team environment - we want you to bring your authentic self and enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don't take themselves too seriously. Our Oliver Wyman Values We create breakthroughs to achieve the amazing Be brave We stand behind our beliefs while exploring what drives them. We stand up for what is right and persevere through difficulty. We venture into the unknown, staying open to our greatest possibilities. Lead with heart We build relationships with clients and colleagues that last, grounded in transparency, authenticity, and trust. We love what we do and have fun while we do it. And we combine this passion with rigor and skill to drive sustainable performance. Strive for breakthroughs We bring deep expertise and profound curiosity to the pursuit of ambitious ideas and uncommon insights. We ask bigger questions, seek diverse perspectives, and challenge ourselves to find the most powerful and sustainable solutions. Work as one We succeed as a unified team of colleagues and clients, achieving together what separately would be beyond our reach. We care for and develop one another. We learn from differences, overcome divisions, and celebrate our shared achievements. Own our impact We act as entrepreneurs and stewards of the firm. We own the journey, acting with integrity at every step. And we own our impact, holding ourselves to the highest standards to deliver stronger results for our clients, better opportunities for each other and lasting change for society. Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Posted 1 month ago
0 years
2 - 5 Lacs
Gurgaon
On-site
About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members. You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. What you’ll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we’re looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) – desirable. How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
Posted 1 month ago
5.0 - 8.0 years
0 Lacs
Delhi
On-site
About us Bain & Company is a global management consulting firm that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services. Who you will work with This position is based in the BCN’s Gurgaon office and is an integral part of the Performance Improvement Centre of Expertise (PI CoE). PI CoE helps Bain case teams in India and abroad on multiple cost reduction/optimization activities through a suite of solutions ranging from Procurement (Spend cube, analytics, maturity assessment, vendor strategy etc.), Supply Chain (Inventory Optimization, Network Optimization, Manufacturing Diagnostics, Integrated Business Planning etc.) to cost diagnostics (Net Working Capital, Value Calculator etc.), savings and PMI Analysis. The CoE undertakes complex and advanced data analysis to analyze client’s data and then generates critical insights to help achieve the cost objective. Over time we have built seamless solutions and use powerful, dynamic visualizations/charts on multiple platforms (Power BI, Tableau) to showcase our results. PI CoE is also involved in generation of critical IP useful for new performance improvement cases globally at Bain. What you’ll do We are looking for a high-performing Project Leader to join our Commercial Acceleration team supporting the Performance Improvement (PI) practice area. This team plays a critical role in driving proposal and client development efforts by partnering with Bain's consulting teams and subject-matter experts. In this role, you will lead a team comprising Associates and Analysts to deliver high-impact, client-ready proposals, sales pitches, and go-to-market materials. You will also support the development of intellectual property (IP), thought leadership, and Bain’s internal capabilities. The role requires strong problem-solving skills, an understanding of business operations and cost transformation, and the ability to manage multiple stakeholders across levels. Key Responsibilities: /Lead a proposal engagement across the Performance Improvement domain, including Procurement, Operations, Manufacturing, Supply Chain, and Cost Transformation /Collaborate with Partners and Account teams to develop high-quality proposals and sales materials in a client-ready format /Understand and apply Bain’s PI solutions and methodologies in the context of commercial proposals /Analyze financial statements to identify cost optimization opportunities /Use benchmarking data (internal and external) to identify and validate value creation opportunities across business functions /Drive structured problem solving and storytelling for client situations and ensure alignment with Bain’s quality standards /Manage client and internal team meetings effectively, present findings to senior leaders and Partners in a clear and compelling manner /Foster collaboration with other BCN and global teams to ensure integrated proposal development and knowledge sharing /Ensure high-quality output across workstreams through rigorous quality control and attention to detail /Interpret data and distill insights with clear business implications and recommendations /Provide regular, constructive feedback to team members; actively mentor and develop talent for future leadership roles /Own workstream staffing, monitor team capacity, and proactively resolve any overload or resourcing issues /Contribute to broader office initiatives such as recruiting, training, and business development as needed About you /Work experience range in case highest qualification is undergraduate studies – 5-8 years of relevant experience in cost transformation, procurement, or performance improvement roles, with a strong academic record /Work experience range in case highest qualification is postgraduate studies – 3-6 years of relevant experience in cost transformation, procurement, or performance improvement roles, with a strong academic record /Proven experience in consulting or proposal development, preferably within the Performance Improvement domain /Deep understanding of operational levers in cost transformation, procurement, and supply chain management /Strong analytical, communication, and project management skills /Proficient in both written and spoken English /Advanced proficiency in MS Excel and PowerPoint /Demonstrated ability to manage teams and consistently deliver high-quality outputs under tight deadlines /Strong stakeholder management skills with the ability to collaborate effectively across functions and geographies What makes us a great place to work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents..
Posted 1 month ago
5.0 years
0 Lacs
Noida
On-site
Department Services Delivery Job posted on Jun 26, 2025 Employment type Full-Time Why Noventiq? Are you ready to be part of a global leader in Digital Transformation and Cybersecurity? At Noventiq, we are driving change in emerging markets across nearly 60 countries, with a focus on the world's most important sectors. We are a rapidly growing company with a revenue of $1.6 billion in FY23, and over 6,400 talented professionals delivering cutting-edge solutions for digital innovation. What makes Noventiq unique? Global Presence, Local Impact: We operate globally but always focus on delivering local outcomes. With 11 delivery centers serving customers 24/7 in 8 languages, we are committed to providing a seamless, customer-focused experience. Advanced Technology Partnerships: We partner with industry giants like Microsoft, AWS, and Google, ensuring our clients get the best technologies available to meet their needs. Dynamic Growth: With 16 acquisitions in recent years, we are expanding capabilities in AI, cybersecurity, and cloud technologies. Our fast-paced growth, with 41% revenue CAGR, shows that we're constantly evolving and leading in emerging markets. Cutting-Edge Solutions: We provide a full suite of digital transformation solutions, helping companies modernize, secure, and innovate their IT infrastructures, enabling them to succeed in today's competitive digital landscape. Employee Growth and Development: At Noventiq, we invest in our people with access to over 17,000 LinkedIn learning paths, sales academies, and leadership programs designed to develop talent and build high-performing teams. Our commitment to career development ensures that you grow with us. Joining Noventiq means becoming part of an organization that is at the forefront of technology, delivering innovation and making a global impact. We value leadership, teamwork, and continuous learning, ensuring a long-term partnership for your career success. Be part of something big. Be part of Noventiq! Now we are looking for a Senior Business Analyst , you will be a part of our Global Delivery team. Job Overview: The Senior Business Analyst will work closely with business stakeholders and the software development team to ensure that the software solutions we provide meet the needs of the business and deliver measurable value. You will be responsible for gathering, analyzing, and documenting business requirements, facilitating communication between business and technical teams, and ensuring the delivery of high-quality software solutions that align with client objectives. Your Impact on the Mission: Engage with business stakeholders to gather and analyze requirements, ensuring a thorough understanding of their needs. Lead requirement gathering sessions, workshops, and stakeholder interviews to define and document detailed business requirements. Develop comprehensive business requirement documents (BRDs), including user stories, use cases, and acceptance criteria. Collaborate with the software engineering team to ensure requirements are feasible and clearly understood. Serve as a liaison between the business units and the software development team throughout the development lifecycle. Apply agile principles and practices to facilitate adaptive planning, evolutionary development, early delivery, and continuous improvement. Prioritize requirements based on business value and technical complexity. Validate the developed software solution against business requirements to ensure compliance. Manage changes to requirements through effective use of change control processes and tools. Maintain an up-to-date knowledge of the latest industry trends and best practices in business analysis and software development. What You’ll Bring to The Table – About You: Bachelor’s degree in business administration, Information Technology, Computer Science, or a related field. Minimum of 5 years of experience as a Business Analyst within the software development industry. Demonstrated experience with Agile methodologies and an understanding of other project management practices. Strong analytical and problem-solving skills, with a proven ability to understand complex business problems and formulate comprehensive technical solutions. Excellent communication, negotiation, and stakeholder management skills. Proficiency in creating detailed business requirement documents, process flow diagrams, and wireframes. Experience with requirement management tools (e.g., JIRA, Confluence) and MS Office Suite. Familiarity with modern software development practices and the technology landscape. CBAP, PMI-PBA, or any relevant certification is a plus. How to apply: If you would like to apply, please click on the button or send an email with your CV attached to the TA Team. If you would like an informal chat before applying, please feel free to contact TA directly on LinkedIn or the same email address. https://www.linkedin.com/company/noventiq/mycompany/
Posted 1 month ago
8.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. WHY THIS ROLE IS UNIQUE Unparalleled access - Not only will the successful candidate have exposure to broad content knowledge across functions, but they also understand how the senior leaders think and know what’s top of mind. They should use this to connect dots across projects to improve decision-making and team effectiveness. Career accelerant - Opportunity to be part of a team that builds and scales the new SaaS business vertical and influences overall strategies and product vision with huge growth potential. 10X - Be part of a fast-growing organization with ambitious plans to expand into multiple more markets and verticals, and help be the one to make it happen What You Will Be Doing Delivers projects to the agreed scope, budget, schedule and performance criteria. Deals with the details regarding costing and proposals for projects and manages the process from concept through project approval and initiation. Experience in delivering large and complex full life cycle project delivery Rigorously manages third party deliverables, risks and dependencies to ensure responsibilities and project commitments are met. Ensures that deliverables exceed the SLA agreements with the customer. Identifies opportunities to increase revenue and margin alongside managing any changes to the project. Accountable for managing and tracking the project costs and supporting Business Units in meeting payment milestones. Builds and manages the relationship with key stakeholders Defines the roles and responsibilities of the project team, forecasts and establishes the project team and ensures that each team member understands the task that is to be undertaken. Ensures all project deliverables comply with company processes and standards. What We Are Looking For At least 8-10 years' experience of successful delivery of large complex projects as a Project Manager and handover to operational service in a Mobile Telecoms/MVNO/MVNE/IoTs/SIM connect environments. Excellent knowledge of MVNO /MVNE architecture (circuit core, packet core, BSS, Voicemail, SMSC, MMS and interrelationships is essential). Mobile Telcoms Industry and Mobile Network Operations knowledge is essential. Programme management experience with an MVNE/MVNO/MNO would be a distinct advantage. Good experience in Risk, issue, change management knowledge. Good knowledge on project dashboard preparation and present to all levels of stakeholders. Experience in MVNE/MVNO/MVNA deployment roll-out. Excellent communication and presentation skills. Great people motivation and management skills Customer facing and stakeholder management skills. Strong commercial awareness and financial management skills. Experience in managing cross functional teams. Experience in Project matrix organisation. Either Prince or PMI certifications or Agile project management or any project management certifications are highly desirable. Educational Qualifications: Minimum Degree in Electronics and Communication/Computer science/IT/Electrical and Electronics/Telecommunications. Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Company Description Appinventiv is a global product development and digital transformation agency dedicated to redefining mobile experiences through next-age technology. With a team of over 1500 mobile experts, we empower startups and Fortune companies to bridge the gap between ideas and reality. We are recognized for our innovative work culture and rapid growth, being named the Best Place to Work in 2022 and holding multiple prestigious industry awards. Our services span Digital Transformation, Mobility, Cloud & DevOps, Blockchain Development, and Data & Analytics, helping businesses achieve unparalleled results. Job Requirements Project Management Skills: Obtained experience in managing projects from inception to completion, budgeting, scheduling, and resource management, PMP/ PMI-PBA/ Agile certificate is a Plus. Leadership and Communication: Strong leadership and communication skills, specifically in communicating with team members and motivating cross-functional teams. Problem-Solving and Adaptability: Possess a strong record in problem-solving and the ability to quickly change direction where needed to counterbalance business-environment changes. Stakeholder Engagement: Ability to engage stakeholders at all levels, close the loop, and fix the gaps between departments. Innovation and Strategic Orientation: Proven record of acting as a strategic thinker, open to innovations and changes to counterbalance potential drawbacks. Qualifications Bachelor’s degree in Computer Science or a related discipline or an equivalent combination of education and work experience. Overall 3-5 years of solid, diverse work experience in the software industry
Posted 1 month ago
7.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Principal Project Manager- CCaaS – CCaaS / SaaS (Exp : 7-10 years) US Shift timings Job Description Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Meet our Professional Services Team! Successful value-driven Sprinklr implementations start with us. We’re looking for an experienced Global Program Manager to help provide premium services to our global customer base. As a member of our team, you’ll support customers through the initial stages of their Sprinklr journey and work with a team of passionate internal consultants, solutions designers, analytics experts, as well as sales and service delivery leaders to make it happen. About the Role: We are seeking a highly skilled and experienced Global Program Manager to lead the large-scale, complex global rollout of Sprinklr SaaS & CCaaS products. The ideal candidate will have a proven track record in managing global programs, excellent leadership skills, and the ability to drive cross-functional teams towards successful project delivery. Key Responsibilities: Program Leadership: Oversee the planning, execution, and delivery of the global rollout of Sprinklr SaaS & CCaaS products, ensuring alignment with strategic objectives. Stakeholder Management: Engage with key stakeholders, including senior management, clients, and cross-functional teams, to ensure clear communication and alignment on program goals and progress. Resource Management: Allocate, coordinate and manage resources across different regions and functions effectively to ensure timely delivery of program milestones. Risk Management: Identify, assess, and mitigate risks associated with the program to ensure smooth execution. Performance Tracking: Monitor program performance using appropriate systems, tools, and techniques; report on progress, issues, and risks to stakeholders. Continuous Improvement: Implement best practices and continuous improvement initiatives to enhance program efficiency and effectiveness. Compliance: Ensure all program activities comply with relevant regulations, standards, and organizational policies. Financial Management: Manage program budgets, monitor expenditures, and ensure financial targets are met. Mentorship: Supervise and mentor program teams, providing guidance and support to ensure project success. Experience and Qualifications: Education: Bachelor's degree in business administration, Project Management, Information Technology, or a related field is preferred. Experience: Minimum of 7-10 years of experience in program management, with at least 5 years managing large-scale, global programs. Certifications: PMP, PMI-ACP, or equivalent program management certification is highly desirable. Technical Skills: Strong understanding of SaaS and CCaaS products & technology. (Salesforce, ServiceNow, Avaya, Cisco, Genysis etc.) Leadership Skills: Proven ability to lead and motivate cross-functional teams in a global, matrixed environment. Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely to various audiences. Analytical Skills: Strong problem-solving and analytical skills, with the ability to make data-driven decisions. Adaptability: Ability to adapt to changing priorities and work effectively in a fast-paced, dynamic environment. Negotiation & Conflict Management: Experience in negotiation and conflict resolution to manage stakeholder expectations and drive consensus. Key Performance Indicators (KPIs): On-Time Delivery: Percentage of program milestones delivered on or before the scheduled date. Budget Adherence: Percentage of program budget adherence, ensuring costs do not exceed allocated budget. Stakeholder Satisfaction: Stakeholder satisfaction scores based on feedback from clients, senior management, and team members. Risk Mitigation: Number of identified risks successfully mitigated or managed without impacting program delivery. Resource Utilization: Efficiency of resource allocation and utilization, ensuring optimal use of available resources. Quality of Deliverables: Quality assessment scores of program deliverables, ensuring they meet or exceed defined standards. Team Performance: Performance metrics for cross-functional teams, including productivity and collaboration effectiveness. Continuous Improvement: Implementation of process improvements and best practices, measured by the number of initiatives successfully adopted. Desired Soft Skills: Emotional Intelligence: Ability to understand and manage your own emotions, and those of others, to foster a positive work environment. Collaboration: Strong team player with the ability to work effectively with diverse teams across different geographies. Conflict Resolution: Skilled in resolving conflicts and negotiating win-win solutions. Time Management: Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Critical Thinking: Ability to think critically and creatively to solve complex problems. Resilience: Ability to remain calm and focused under pressure, and to bounce back from setbacks. Cultural Sensitivity: Awareness and respect for cultural differences, with the ability to work effectively in a global context. Why Join Us? Opportunity to lead a high-impact global program. Collaborative and inclusive work environment. Competitive salary and benefits package. Professional development and growth opportunities. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Posted 1 month ago
0 years
0 Lacs
Tambaram, Tamil Nadu, India
On-site
About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com Requirements About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for the execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner. Approval of conveyance amount for assigned technicians Promote the highest grooming standards (uniform, Safety shoes, PPEs) Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on a weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Competencies (Skills Essential To The Role) Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipments Educational Qualification / Other Requirement Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc Role Type / Key Working Relationships Individual Contributor External team- Customers and Customer representative Internal team- ABM/BM, Operations & Sales Colleagues, Planners Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it's our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.
Posted 1 month ago
0 years
1 - 3 Lacs
Mumbai Metropolitan Region
On-site
About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world's leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About The Role OE / Sr. OE shall be owner of his / her assigned service areas within the Branch in terms of operations related actions as given in job responsibilities, and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, SMEs. Job Responsibilities Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs Conduct daily 10 min stand up meeting, and explain safety and special instruction to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues and providing refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINK NOTE by self and the assigned technicians Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by Service Planner. Approval of conveyance amount for assigned technicians Promote highest grooming standards (uniform, Safety shoes, PPEs) Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development programs per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service wise and improve skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like over commitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Requirements Key Result Areas: 100% completion of PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. Last Revision: October 2022 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Competencies (Skills Essential To The Role) Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipments Educational Qualification / Other Requirement Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, my RentokilPCI, Service Leads App, U+ etc. Benefits What can you expect from RPCI? ➔ Our Values Lie At The Core Of Our Mission And Vision. We Believe That It's Our People Who Make Our Company What It Is. We Believe In Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation Attractive Incentives DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. Guidelines
Posted 1 month ago
6.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Overview We are seeking to add an experienced full-time, Team lead / AM to assist and support our Manager for PMI, System Integration projects. The ideal Candidate should have relevant experience and should be able to work independently with little and no supervision. This person must be exceedingly well organized, flexible and enjoy ambiguous problem solving. The resource should be comfortable working within tight timelines, remaining flexible, proactive, and efficient. The role requires a high level of professionalism and confidentiality. Expert level written and verbal communication skills, strong decision-making ability and attention to detail are key success factors. Work Hours: Hybrid Shift In This Role, You Will Seeking a results-driven Project Manager with 6+ years of experience a in enterprise systems transformation , particularly in managing post-merger/acquisition integration projects . This role will focus on the transition of acquired company systems into the technology stack of the parent organization. As a transformation leader, you will play a pivotal role in orchestrating the alignment of people, process, and technology across multiple business units, ensuring a smooth and efficient transition with minimal disruption to operations Lead end-to-end systems integration and transformation projects across CRM, ERP and other business applications. Drive post-merger transition efforts, aligning systems of acquired entities with those of the acquiring organization. Collaborate with business, and IT to define project scope, milestones, and deliverables. Develop detailed project plans, risk mitigation strategies, and resource allocation models. Oversee data migration, process harmonization, and user adoption initiatives. Ensure compliance with IT governance, data security, and regulatory requirements during system transitions. Provide regular project updates to senior leadership and stakeholders through presentations and reports. Facilitate change management and training to support business continuity and stakeholder engagement. Here's What You Need MBA from B school. With post qualification experience in Systems Transformation. Hands-on experience with Salesforce /EBS and other CRM / ERP tools. Proven track record of leading successful integration projects in a corporate setting. Strong understanding of IT systems, data management, and process optimization. Exceptional leadership skills with the ability to manage and motivate cross-functional teams. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to interact effectively with various stakeholders. The ability to work under pressure and manage multiple priorities in a fast-paced environment. Experience with project management tools and methodologies.
Posted 1 month ago
8.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Location: Bengaluru, Karnataka, India Job ID: R0097123 Date Posted: 2025-06-26 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No Job Description: The opportunity: Hitachi Energy is seeking a highly motivated and skilled Business Analyst to support and drive the successful delivery of AI initiatives across the organization. This role will focus on identifying business opportunities, gathering and analyzing requirements, and collaborating with cross-functional teams to implement AI solutions using a variety of technologies and platforms. The ideal candidate will have a strong understanding of Business Requirements gathering concepts, excellent analytical skills, and experience working in complex industrial or energy environments. How you’ll make an impact: Collaborate with business units to identify and prioritize AI use cases aligned with strategic goals. Conduct stakeholder interviews, workshops, and process analysis to gather detailed business requirements. Translate business needs into functional and technical specifications for AI solutions. Perform cost-benefit and impact analysis for proposed AI initiatives. Define and track KPIs to measure the success of AI implementations. Work closely with data scientists, AI engineers, and IT teams to ensure business requirements are accurately implemented. Support the development and deployment of AI Solutions using platforms such as Microsoft Azure AI. Assist in data preparation, validation, and governance activities & Ensure ethical AI practices and compliance with data privacy regulations. Prepare and present business cases, project updates, and post-implementation reviews liaising with the different vendor teams. Facilitate change management and user adoption of AI solutions. Maintain comprehensive documentation including business requirements, process flows, user stories, change requests etc. Identify opportunities for process automation and optimization using AI technologies. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: Bachelor’s or Master’s degree in Business, Engineering, Computer Science, or related field. Minimum 8 years of overall experience. 4+ years of experience as a Business Analyst, preferably in the energy or industrial sector. 2+ years of experience working on AI/ML projects. Strong understanding of AI/ML concepts, data lifecycle, and cloud platforms. Familiarity with tools such as Power BI, Azure DevOps, JIRA, Confluence. Experience with AI applications and solutions (e.g., Gen AI based Chatbots, RAG architecture etc.). Certifications in Business Analysis (CBAP, PMI-PBA) or AI platforms (Azure AI Engineer, AWS Machine Learning). Proficiency in both spoken & written English language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Posted 1 month ago
10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function A new role is open within the Client Management & Life Cycle Division – Scrum Master for working in an Agile scrum team. Job Title Scrum Master Date 01/ july/2025 Department WMIS Location: Chennai Business Line / Function CML Reports To (Direct) CML Line Manager Grade (if applicable) (Functional) CML SM Chapter Lead Number Of Direct Reports NA Directorship / Registration NA Position Purpose We are looking for a scrum master to join our client experience division. As a key member of the division, candidate will support agile squads to deliver product increments & release goals meeting vision & planning of product owner and ensure compliance to WMIS governance. Responsibilities Direct Responsibilities Implement and enforce Scrum principles and practices, facilitate continuous improvement, and identify and remove team impediments. Work closely with the scrum team to deliver the project deliverables, prioritization, estimations and planning Project management and release planning proficiency. Ensure the scrum team’s adherence to delivery schedule and estimates. Assess & surfaces all schedule risk and communicate accordingly. Creates partnership with product owners, stakeholders and transversal teams (security, solution architects, compliance…) Ensure coherence of the tasks in product/sprint backlog and commitment based on release and functionality of overall product Ensures squads compliance to WMIS governance Assures transparency of the work that is being done and communicate its progress via regular reporting inclusive of: Burndown Charts Status reports, Risks, Issues Facilitate discussion, decision making, and conflict resolution Contributing Responsibilities A member of the scrum master chapter, to share best practices and grow the community Participate in discovery sessions with customers and stakeholders Assess the Agile maturity of the team. Coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving Technical & Behavioral Competencies Mandatory 10+ years experience in working with large distributed IT teams practicing agile principles 7+ years of experience as Scrum Master preferably in teams developing client facing/web/mobile applications Certified scrum master Self-starter with strong critical thinker with problem solving aptitude. Great listener and empathetic Good personality with a ‘can-do’ attitude and interpersonal skills Excellent written and oral communication skills Advantages Experience with devops & devsecops Prince2, PMP, PMI-ACP certifications are added advantages Exposure to the following domains is a plus: Internet Banking, Digital Asset Management, Social Media integration... General banking knowledge or Banking knowledge related to Wealth Management / Private banking is a plus Skills Referential Specific Qualifications (if required) Behavioural Skills: (Please select up to 4 skills) Personal Impact / Ability to influence Communication skills - oral & written Attention to detail / rigor Resilience Transversal Skills: (Please select up to 5 skills) Ability to manage a project Ability to inspire others & generate people's commitment Analytical Ability Ability to manage / facilitate a meeting, seminar, committee, training… Ability to develop and leverage networks Education Level Bachelor Degree or equivalent Experience Level At least 10 years
Posted 1 month ago
6.0 - 8.0 years
27 - 30 Lacs
Pune, Ahmedabad, Chennai
Work from Office
Technical Skills Must Have: 8+ years overall IT industry experience, with 5+ years in a solution or technical architect role using service and hosting solutions such as private/public cloud IaaS, PaaS and SaaS platforms. 5+ years of hands-on development experience with event driven architecture-based implementation. Achieved one or more of the typical solution and technical architecture certifications e.g. Microsoft, MS Azure Certification, TOGAF, AWS Cloud Certified, SAFe, PMI, and SAP etc. Hand-on experience with: o Claims-based authentication (SAML/OAuth/OIDC), MFA, JIT, and/or RBAC / Ping etc. o Architecting Mission critical technology components with DR capabilities. o Multi-geography, multi-tier service design and management. o Project financial management, solution plan development and product cost estimation. o Supporting peer teams and their responsibilities; such as infrastructure, operations, engineering, info-security. o Configuration management and automation tools such as Azure DevOps, Ansible, Puppet, Octopus, Chef, Salt, etc. o Software development full lifecycle methodologies, patterns, frameworks, libraries and tools. o Relational, graph and/or unstructured data technologies such as SQL Server, Azure SQL, Cosmos, Azure Data Lake, HD Insights, Hadoop, Neo4j etc. o Data management and data governance technologies. o Experience in data movement and transformation technologies. o AI and Machine Learning tools such as Azure ML etc. o Architecting mobile applications that are either independent applications or supplementary addons (to intranet or extranet). o Cloud security controls including tenant isolation, encryption at rest, encryption in transit, key management, vulnerability assessments, application firewalls, SIEM, etc. o Apache Kafka, Confluent Kafka, Kafka Streams, and Kafka Connect. o Proficient in NodeJS, Java, Scala, or Python languages.
Posted 1 month ago
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