Service Advisor Mahavir Auto Diagnostics

3.0 - 8.0 years

3 - 4 Lacs

hyderabad

Work from Office

Role & responsibilities Greet customers and understand vehicle problems or service needs. Listen carefully and record customer complaints accurately. Provide service recommendations (periodic service, repairs, replacements) Open job cards with accurate vehicle and customer details Estimate labor cost, spare parts cost, and service time Get customer approval before starting work Monitor repair progress and ensure timely completion Ensure quality checks before vehicle delivery Prepare final bills and explain charges to customers Explain the work done and replaced parts Give maintenance tips and next service reminders Ensure vehicle cleanliness and customer satisfaction Preferred candidate prof...

Posted 1 week ago

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Certified Customer Service Consultant Mahavir Auto Diagnostics

2.0 - 7.0 years

3 - 6 Lacs

hyderabad

Work from Office

Role & responsibilities Inspect vehicles to identify repair needs and advise customers on solutions. Provide accurate estimates for repair costs, labor times, and parts pricing. Explain features and benefits of dealership products and services to customers. Promptly respond to customer inquiries via phone, email, and in-person interactions. Monitor customer satisfaction through surveys and feedback forms. Preferred candidate profile Candidates Certified by OEM will be preferred for this position. Should have prior experience in Luxury Automobile Dealerships.

Posted 4 months ago

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