Sales & Operations Manager Responsibilities: Discussing sales contract details with the banquet sales director and the head chef. Planning the venue layout according to the number of guests and the type of event. Determining the number of table waiters and servers required. Supervising the placement of tables, chairs, cutlery, plates, glasses, table linens, centerpieces, heating lamps, serving utensils, and carving stations. Consulting with the Head Chef regarding the timing of meal courses to be served. Overseeing the seating of guests, the serving of meals and beverages, and the clearing of tables. Managing the availability of liquor and soft drinks, when required. Preparing work schedules and completing documentation in a timely manner. Answering customers' questions and accommodating special requests. Job Description :- Overseeing all catering sales. Overseeing the day-to-day catering operations. Selling social catering events to customers. Maintaining the highest quality hospitality, meeting. Providing direction and supervision to catering staff. Soliciting new business. Making prospecting phone calls. Maintaining relationships with customers through face-to-face meetings, phone calls, and emails. Meeting customers and showing them the facilities of the hotel. Coming up with ideas to take away business from competitors. Growing existing accounts. Recruiting, hiring and training a high performing team. Maintaining a client list. Following up leads. Representing the company at trade shows and exhibitions. Making sure that invoices are posted accurately at the end of the trading day. Creating menus that are popular and profitable. KEY SKILLS AND COMPETENCIES :- Catering Sales Setting goals and then determining action plans to meet those goals. Operating with a sense of urgency and discipline. Exceeding customer expectations. Ability to work in a team environment. Proven selling, negotiating and presentation skills. Knowledge of Microsoft Word, Power Point, Excel, and Outlook.
Key Responsibilities: Sales & Business DevelopmentIdentify and target potential corporate, industrial, and private clients for catering services. Develop and implement effective sales strategies to achieve revenue targets. Prepare and present customized catering proposals and quotations to clients. Conduct sales visits, client meetings, and follow-ups to close business deals. Maintain a strong sales pipeline and track conversion ratios. Operations & Coordination Coordinate with kitchen and operations teams for menu planning and execution. Ensure timely communication between client, operations, and production departments. Conduct venue visits, site inspections, and ensure proper setup and service standards. Oversee staff allocation, logistics, and customer satisfaction during events. Key Skills: ✅ Sales & Negotiation ✅ Client Relationship Management ✅ Event Planning & Coordination ✅ Menu Knowledge & Presentation ✅ Marketing Strategy & Lead Generation ✅ Team Leadership