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15.0 - 19.0 years

0 Lacs

kolkata, west bengal

On-site

As a CRM IT Head, your role involves developing and executing the overall CRM technology strategy to align with the company's objectives. Your responsibilities will include: - Overseeing the selection, implementation, and maintenance of the CRM system, including configuration, customization, and integration with other systems. - Managing customer data within the CRM system to ensure data quality and leveraging analytics for insights into customer behavior. - Leading a team of CRM IT professionals, providing guidance, training, and support for optimal performance. - Collaborating with departments like sales, marketing, and customer service to understand their CRM needs and ensure effective sy...

Posted 6 days ago

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