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3.0 - 5.0 years
5 - 7 Lacs
Chennai
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: : Salesforce Platform Development Experience: 3-5 Years
Posted 2 months ago
5.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 5-8 Years.
Posted 2 months ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 3-5 Years.
Posted 2 months ago
5.0 - 8.0 years
9 - 14 Lacs
Hyderabad
Work from Office
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Salesforce Platform Development.: Experience: 5-8 Years.
Posted 2 months ago
5.0 - 8.0 years
9 - 14 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Salesforce Platform Development. Experience: 5-8 Years.
Posted 2 months ago
3.0 - 5.0 years
5 - 9 Lacs
Chennai
Work from Office
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 3-5 Years.
Posted 2 months ago
3.0 - 5.0 years
5 - 9 Lacs
Pune
Work from Office
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 3-5 Years.
Posted 2 months ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 3-5 Years.
Posted 2 months ago
6.0 - 8.0 years
11 - 15 Lacs
Gurugram, Bengaluru
Work from Office
At MakeMyTrip(MMT), technology is at the heart of everything we do. As a leading player inthe travel industry, we leverage cutting-edge solutions like AI, machinelearning, and cloud infrastructure to create seamless and innovative travelexperiences. We prioritize a tech-first mindset, where our engineering teamslead the charge in transforming the way people travel. Our cultureencourages collaboration, creativity, and thought leadership, empoweringengineers to challenge the status quo and develop impactful, game-changingsolutions. At MMT, you'll work with the latest technologies, continually pushboundaries, and have the chance to shape the future of travel. Join us andbecome part of a forward-thinking, tech-driven organization that thrives oninnovation and continuous learning. What youll be doing: Work on core coding assignments along with code review. Provide technical leadership, mentorship, and guidance to your team, ensuring high-quality code and development best practices. Lead the design and development of complex software systems, taking ownership of both the architecture and execution. Collaborate cross-functionally with product managers, designers, and other engineers to deliver features that exceed user expectations. Innovate and deliver scalable, high-performance solutions that can handle the growing demands of our expanding user base. What youll bring to thetable: B.Tech/BE from a premier institute. 6-8 years of experience with high scale tech-product companies. Extensive hands-on experience with Java/J2EE, with a deep understanding of cross-platform development. Experience in managing projects and making architecture decisions. Expertise in Agile practices and familiarity with continuous integration and delivery processes. Ability to tackle complex problems and produce high-impact, scalable solutions. Excellent communication and collaboration skills, with a proven ability to work in a team-oriented environment. Bonus for experience in a start-up/product-focused environment.
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a Project Manager, you will be tasked with building and developing the project team to ensure maximum performance. Your responsibilities will include providing purpose, direction, and motivation to the team. You will lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation. It will be your duty to coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget. Furthermore, you will be required to analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met. Establishing and maintaining relationships with relevant client stakeholders is crucial, providing day-to-day contact on project status and changes. Your responsibilities will also involve establishing and maintaining processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks. You will need to develop and maintain partnerships with third-party resources, including vendors and researchers. Assigning and monitoring resources to ensure project efficiency and maximize deliverables will also be part of your role. Reporting project outcomes and/or risks to the appropriate management channels and escalating issues, as necessary, according to the project work plan is essential. The ideal candidate should have three or more years of project management experience, with a focus on handling hardware-related or EMS/BMS type projects. Strong attention to deadlines and budgetary guidelines, proven success working with all levels of management, and excellent written and verbal communication skills are required. Moreover, having excellent presentation skills, advanced Excel knowledge (including Macro and VBA), and proficiency in Microsoft Project is essential. Professional certification such as PMP or PRINCE2, experience with Zoho (CRM + Analytics), developing platforms for internal processes, and coaching project team members to enhance their abilities and skill sets are preferred qualifications.,
Posted 2 months ago
5.0 - 9.0 years
35 - 50 Lacs
Hyderabad
Remote
Role & responsibilities Platform Solutions Lead Basic Qualifications 5+ years experience in solution architecture, technical consulting, or platform implementation roles Proficient in JavaScript and SQL Hands-on Experience on Node JS ,Advanced Javascript and Mangodb Demonstrated ability to scope and build end-to-end workflows in technical platforms Strong communication skills with both technical and non-technical stakeholders Experience managing technical staff or project teams Comfortable leading discovery sessions, gathering requirements, and writing solution designs Highly organized with a track record of delivering complex projects on time Preferred Qualifications Experience with customer service or CX platforms Familiarity with workflow engines or low-code platforms Understanding of APIs, webhooks, and JSON structures Background in consulting or client-facing technical roles Client Discovery & Solution Design: Platform Expertise & Innovation: Client Engagement: Quality Assurance & Support Readiness
Posted 2 months ago
3.0 - 8.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Educational Bachelor of Engineering Service Line Quality Responsibilities Platform Development and Management1.Design, develop, and maintain Internal Developer Platform (IDP) tools, ensuring they meet the needs of engineering teams.2.Build and enhance self-service capabilities such as resource provisioning, CI/CD pipelines, and service management within the platform.3.Integrate multiple tools and services (e.g., Git, Jenkins, Kubernetes, Helm, etc.) into a unified developer experience.4.Ensure platform tools are highly scalable, available, and meet security and performance standards. Preferred Skills: Technology-Salesforce-Salesforce Lightning
Posted 2 months ago
5.0 - 7.0 years
25 - 35 Lacs
Bengaluru
Remote
This position is responsible for Data Management and architecture of various entities like Product data, customer, ecommerce transactional data, platform development and integration. This position will work closely with all internal departments (Marketing, Sales, Finance, Product Data Team and Outside vendors) to ensure integrating data with external partners and enterprise integrations are working as expected. This member will play key role in various Data strategies in building ahigh functional data warehouse system. Responsibilities: Contribute with your expertise and technical knowledge to develop and maintain architectural roadmap for digital automation and data services ensuring alignment with the business strategies and standards. Develop data models and AI and ML algorithms to apply to data sets. Provide leadership and guidance on design and management of data for data applications, formulate best practices and organize processes for data management, validation, and evolution. Have comprehensive understanding of Master Data Management Concepts when applied to Customer data including but not limited to data collection, unification, transformation, segmentation, and storage Generate electronic product information data syndications to major LWTA customers Implement solutions to enable a stable architecture for collecting robust data sets. Responsible for the maintenance, improvement, cleaning, and manipulation of data in the data platform and analytics databases. Build processes and tools to maintain high data availability, quality, and maintainability. Articulate technology solutions as well as explain the competitive advantages of various technology alternatives. Design data flows, interfaces, CRUD operations etc. Work on Data modeling Conceptual, Logical and Physical Works with product development/marketing and IT/Digital to ensure a smooth data interface is built. Minimum Requirements : Bachelor's degree in mathematics, computer science, computer engineering, information management or a related field or equivalent relevant experience. 5 years of Data Architecture experience. At least 5 to 7 years experience running projects using an Agile project methodology and developing high performing applications. Strong experience with Data Modeling especially with conceptual, Logical and Physical data. Must possess excellent written and oral communications skills and the ability to clearly define projects, objectives, goals, schedules, and assignments. Must possess the ability to work effectively with business personnel at all levels. Good knowledge of programming languages, software tools and analytical methods. Experience with SQL or equivalent database querying language. Minimum 3 years prior experience focused in ETL design, development, review, and testing with additional experience in two or more of the following areas: database development, data modeling, data architecture, data warehouse development, business intelligence, data profiling, database performance optimization. Critical problem solver who can successfully identify, fix and solve problems Ability to multitask and troubleshoot issues quickly. Self-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks under minimal supervision
Posted 2 months ago
5.0 - 10.0 years
0 - 1 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Job Title : Platform Architect Experience : 10 15 Years Location : Gurgaon Job Type : Full-Time Job Summary : We are seeking a highly experienced Platform Architect to lead the design, development, and implementation of scalable, secure, and high-performance enterprise platforms. The ideal candidate will possess deep architectural expertise across cloud, infrastructure, and application layers, and will play a strategic role in aligning technology with business goals. Key Responsibilities : Lead the end-to-end architecture design for enterprise-grade platforms and solutions. Collaborate with stakeholders to understand business requirements and translate them into architectural solutions. Define technical standards, frameworks, and best practices for platform design and integration. Drive cloud adoption strategies (AWS/Azure/GCP) and ensure adherence to scalability, reliability, and security standards. Evaluate and recommend new tools, technologies, and platforms to support evolving business needs. Provide technical leadership to cross-functional development teams and guide solution implementation. Ensure performance, maintainability, and flexibility of platforms by applying architectural patterns and principles. Support DevOps and CI/CD pipeline integration with modern platform tools. Create and maintain architecture documentation , diagrams, and roadmaps. Required Skills & Qualifications : 10–15 years of experience in software architecture, platform design, and enterprise solutioning . Proven expertise in designing and implementing cloud-native platforms (AWS, Azure, or GCP). Strong knowledge of microservices architecture, API design, containerization (Docker, Kubernetes). Solid understanding of DevOps practices , CI/CD pipelines, and infrastructure-as-code (Terraform, Ansible). Experience with enterprise application integration and modern data architectures. Excellent knowledge of security, scalability, and performance tuning . Strong communication and stakeholder management skills. Preferred Qualifications : Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Architect) Experience with industry-standard architecture frameworks (TOGAF, Zachman) Prior experience in banking, fintech, or large-scale enterprise environments is a plus
Posted 2 months ago
8.0 - 10.0 years
14 - 19 Lacs
Chennai
Work from Office
Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues. Mandatory Skills: Salesforce Platform Development. Experience8-10 Years.
Posted 2 months ago
3.0 - 5.0 years
5 - 9 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy Mandatory Skills: Salesforce Platform Development. Experience3-5 Years.
Posted 2 months ago
3.0 - 5.0 years
5 - 9 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Salesforce Platform Development. Experience3-5 Years.
Posted 2 months ago
2.0 - 5.0 years
14 - 24 Lacs
Pune
Work from Office
Job Title: Developer Experience Engineer Experience Level: 2-5 years Key Responsibilities: Design, develop, and maintain internal developer tools and platforms to improve the engineering productivity and operational excellence. Develop and support containerized environments with Docker, Docker Compose, and Kubernetes, enabling scalable and consistent application deployments. Integrate and customize developer experience platforms like Backstage to streamline developer workflows and centralize tooling and documentation. Collaborate closely with engineering, infrastructure, and product teams to understand needs and deliver solutions that improve developer workflows and user experience. Manage API gateways such as Kong, Tyk, or Apache Camel to facilitate secure and efficient service communication and integration across platforms. Advocate for best practices in software development, platform engineering, and developer experience within the organization. Required Qualifications: 2-5 years of professional experience in systems engineering, internal tooling, platform engineering, software development, and cloud infrastructure. Proficient programming skills with Python, Go, Node.js, and React for both backend and frontend development needs. Hands-on experience with containerization technologies including Docker, Docker Compose, and Kubernetes (K8s). Expertise in building and maintaining CI/CD pipelines with GitLab CI/CD. Working knowledge of developer experience platforms such as Backstage. Strong practical knowledge of AWS cloud platform and services. In-depth understanding of Linux system internals, networking, security principles, and strong systems debugging experience. Experience managing API gateways like Kong, Tyk, or Apache Camel. Excellent communication skills with the ability to collaborate effectively across engineering, infrastructure, and product teams to deliver impactful developer experience improvements.
Posted 2 months ago
15.0 - 20.0 years
17 - 22 Lacs
Kochi
Work from Office
Software developers at IBM are the backbone of our overall strategy, and software development is the essential activity that drives the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and technologies and work with leading minds in the industry to build products, path-breaking technologies, and solutions that you can be proud of. Do you have the skills and passion for building the futureIf yes, join a niche team at IBM Software Labs focused on building an AI-driven Digital Labor platform, Watson Orchestrate, an AI platform that offers digeys (aka digital employees) with custom skills that can automate today’s businesses. Look for more details at https://www.ibm.com/products/watson-orchestrate We seek architects with hands-on experience developing and supporting software products and services on cloud platforms. The ideal candidate would have rich experience building SaaS products/services, and incrementally deploying them on cloud environments with a deep understanding of platform development, system design, associated tools, technologies, and best practices. Experience in Test-driven development, quality through automation, application security etc., would be a plus. Key Responsibilities Design and develop scalable and high-performance web applications using React, Node.js, Java, and Spring framework technologies. Lead architectural design and implementation of microservices and containerized applications. Define and implement best practices for containerization using Kubernetes and Docker. Collaborate with cross-functional teams to ensure seamless integration of front-end and back-end components. Drive performance optimization and scalability improvements across applications and infrastructure. Develop strategies for continuous integration, continuous deployment (CI/CD), and automation. Conduct code reviews and mentor development teams to uphold code quality and architectural standards. Evaluate and recommend new tools, technologies, and frameworks to enhance development productivity. Troubleshoot and resolve complex technical issues related to application performance, deployment, and scalability. Document architectural decisions, system designs, and operational processes for knowledge sharing. Stay updated with emerging industry trends and apply them to improve system architecture and development practices. Required education Bachelor's Degree Required technical and professional expertise 15+ years of programming experience. Proven experience as a full stack developer with expertise in Node.js/Java with Spring framework for backend, and React.js and Typescript for frontend development. Robust system design and programming skills. Hands-on experience with Containers, Docker, Kubernetes, and Linux environments. Experience building distributed and scalable SaaS offerings based on REST APIs, microservices, and container orchestration. Strong background in system design and supporting cloud services. Knowledge of identity and access management (IAM) frameworks. Ability to quickly learn and independently become productive with new technologies. Experience in technically coaching and guiding junior developers, including system design, code reviews, and best practices. Excellent communication skills and demonstrated technical leadership qualities.
Posted 2 months ago
4.0 - 8.0 years
16 - 31 Lacs
Hyderabad
Work from Office
Greetings from TCS!! TCS Hiring for ServiceNow Developer (ITSM with CMDB) Job Title: ServiceNow Developer (ITSM with CMDB) Location: Hyderabad Experience Range: 4-12 Years Minimum Qualification: 15 years of full-time education Must have: Strong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms, Workflows/Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts, Script Includes, Widgets Develop and configure Notifications, UI Pages, UI Macros, ACLs, Transform Maps and other core concepts Develop standards, process and support and maintenance of existing environment Develop use-case scenarios for Testing Assist with analyzing and converting business requirements to system requirements Work with stakeholders to design testing strategies for development, QA and UAT environments Working knowledge of ServiceNow release upgrade process for implementation Experience with full suite of ITSM modules including Incident, Request, Problem, Change,Case management, Service Portal, Asset Management , CMDB, Discovery, Performance Analytics, ITBM Integrate ServiceNow applications with third applications using REST/SOAP APIs Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities Require strong debugging and troubleshooting skills To be proficient in understanding the end to end deployment process
Posted 2 months ago
4.0 - 9.0 years
13 - 23 Lacs
Hyderabad, Gurugram
Work from Office
Role - Platform Engineer Location: Hyderabad / Gurgaon / Remote/ Hybrid Shift: EMEA (11:30 AM to 9:30 PM IST) Experience: 4+ years Key Responsibilities • Platform Development: • Design, develop, and maintain the core components of our internal developer platform, including APIs, tools, and infrastructure. • Build self-service capabilities that enable developers to provision infrastructure, deploy applications, and manage their environments independently. • Implement and maintain infrastructure-as-code (IaC) using tools like Terraform, CloudFormation, or similar. • Develop and maintain golden paths for common development tasks, ensuring consistency and best practices. • Contribute to the overall architecture and design of our cloud infrastructure. • Evaluate and integrate new technologies and tools into the platform. • Developer Enablement: • Work closely with development teams to understand their needs and pain points. • Provide training and support to developers on how to use the platform effectively. • Gather feedback from developers and iterate on the platform based on their needs. • Document platform features and best practices. • Champion a developer-centric approach to platform development. • Automation and Efficiency: • Automate infrastructure provisioning, application deployment, and other repetitive tasks. • Build and maintain CI/CD pipelines to streamline the software delivery process. • Identify and eliminate bottlenecks in the development workflow. • Implement monitoring and alerting systems to ensure the health and performance of the platform. • Security and Compliance: • Ensure that the platform is secure and compliant with relevant regulations. • Implement security best practices throughout the platform. • Work with security teams to identify and mitigate potential vulnerabilities. • Collaboration and Communication: • Collaborate effectively with other engineers, product managers, and stakeholders. • Communicate technical concepts clearly and concisely. • Participate in code reviews and knowledge sharing. • Contribute to a positive and collaborative team environment. Requirements • Bachelor's degree in Computer Science or a related field, or equivalent experience. • 3+ years of experience in software development, infrastructure engineering, or a related role. • Strong understanding of cloud computing concepts and technologies (AWS, Azure, GCP). • Experience with infrastructure-as-code (IaC) tools (e.g., Terraform, CloudFormation). • Experience with containerization technologies (e.g., Docker, Kubernetes). • Experience with CI/CD pipelines and automation tools (e.g., Jenkins, GitLab CI, CircleCI). • Proficiency in at least one programming language (e.g., Python, Go, Java). • Excellent problem-solving and troubleshooting skills. • Strong communication and collaboration skills. Desirable Experience • Experience building and maintaining internal developer platforms. • Experience with API design and development. • Experience with configuration management tools (e.g., Ansible, Chef, Puppet). • Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack). • Experience with security best practices and compliance requirements. • Experience with Agile development methodologies. • Contributions to open-source projects. Interested candidates can share their resume at Neesha1@damcogroup.com
Posted 2 months ago
0.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication
Posted 2 months ago
12.0 - 15.0 years
55 - 60 Lacs
Pune
Hybrid
The Process & Platform Lead role ensures the overall accountability for the GRC internal control framework methodology, processes, quality assurance, data and platform. Overall responsible for the Risk & Control methodology framework Develop and maintain the GRC internal control framework methodology, ensuring it aligns with overall Maersk strategy and standards Design and optimize GRC processes to improve efficiency and effectiveness. Successful delivery of GAM project outcomes and acting as the GAM custodian for Maersk overall. GRC Quality Assurance Framework and monitoring of the same. Ensuring the GRC platform is user-friendly, efficient, and meets organizational needs. Maintaining high standards of data governance, quality, and access management for the GRC platform. Leverage emerging technologies, such as AI, to enhance GRC processes and support business controls. Implement continuous improvement initiatives for methodologies, processes, and platforms. Overall accountable for process design, process performance, QA framework and methodology under the GRC framework. Overall accountable for ensuring the GRC platform meets the needs of users and data structure. Overall accountable for data governance, data quality, and access management of the GRC platform. Accountable for ensuring continuous improvement of methodology, processes, and platforms. Accountable for driving the use of emerging technologies, such as AI, to automate GRC processes and support business processes in the area of control.
Posted 2 months ago
2.0 - 7.0 years
2 - 5 Lacs
Bangalore Rural, Bengaluru
Work from Office
Cataloguing: Managing menu across POSist, Rebel+, GoKhana, etc. Executing Platform Growth Initiatives: design visibility banners, hygiene of ads, discounts, widget tagging. New Store Opening: First Time Right launch of new kitchens on platforms Routine Work - Coordinate with internal and external stakeholders for design of creatives: Topicals, BOTD, DOTD, Cuisine Banner, Gourmet Experience Card, Whatsapp, Emailer, Push Notification, Top Picks with proper imagery and callouts. Platform Operations: Thumbnail, Outlet Timings, Discounts Configuration, Handling Escalations. Anchor end to end process of kitchen launch on platform: coordinate with aggregator and POS for listing new locations and FTR launch. Daily Hygiene Checklist: Scheduled banners and discounts go live on time, inclusion of brands in any new widget on platform. Weekly Checklist: Ads (both CPC and Search) are loaded in right volumen, targeted to right user set, meal slot and defined click rate. Complete menu management on POSist, GoKhana and Rebel+ following SOP and documenting for audition purpose. Weekly reports for quality, track consumer comments, escalate exceptions. Diligently follow all SOPs with sign off and documentation after completition of a process. If Intersted share your CV at ashruti.gupta@associatemail.in with the subject line mentioned as Platform Operations Executive
Posted 2 months ago
5.0 - 8.0 years
9 - 13 Lacs
Noida
Work from Office
We are looking for a skilled Power Platform Senior Developer with 5 to 8 years of experience, located in Hyderabad. Roles and Responsibility Develop responsive Power Apps applications using advanced features and functionality. Implement Dataverse security and integration solutions to ensure data integrity and compliance. Utilize Power FX for advanced functionality and custom connectors to enhance application performance. Design and implement advanced workflows with Power Automate to improve business processes. Manage application lifecycle from development to maintenance, ensuring seamless deployment and support. Stay updated with the latest Power Apps features and best practices to continuously improve skills and knowledge. Job Strong problem-solving and communication skills are essential for effective collaboration with cross-functional teams. Familiarity with Agile methodologies and DevOps processes is desirable, along with experience working on projects that utilize these principles. A strong understanding of Power Platform development principles, including Power Apps, Dataverse, and Power Automate is required. Experience with custom connectors, code components, error handling, and solutioning is highly valued. Ability to work independently and as part of a team, demonstrating a flexible and adaptable approach to new technologies and challenges. Strong analytical and critical thinking skills are needed to analyze complex problems and develop innovative solutions.
Posted 2 months ago
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