200 Platform Development Jobs - Page 2

Salesforce Platform Development Competency Head" is responsible for leading a Center of Excellence (CoE) focused on developing and maintaining Salesforce solutions within an organization, overseeing the design, implementation, and governance of all Salesforce platform development activities, ensuring adherence to best practices, and acting as the technical authority on the platform, while collaborating closely with business stakeholders to align Salesforce capabilities with strategic goals. Key Responsibilities: Strategic Leadership: Establish and manage the Salesforce CoE vision, strategy, and roadmap, aligning with overall business objectives. Define and enforce Salesforce development standards, best practices, and governance guidelines. Identify opportunities to leverage Salesforce platform capabilities to optimize business processes. Technical Expertise: Deep understanding of Salesforce development tools including Apex, Visualforce, Lightning Web Components, Flows, Process Builder, integration, and data management features. Design and architect complex Salesforce solutions, ensuring scalability, performance, and security. Lead technical design sessions, providing guidance on solution development, integration, and data migration strategies. Team Management: Lead and mentor a team of Salesforce developers, providing technical guidance and career development opportunities. Manage project timelines, resource allocation, and quality assurance processes for Salesforce development initiatives. Collaborate with cross-functional teams including business analysts, project managers, and system administrators to deliver successful Salesforce solutions. Implementation and Maintenance: Oversee the implementation of new Salesforce features, customizations, and integrations. Conduct code reviews, ensure adherence to coding standards, and address technical issues. Monitor Salesforce system performance, identify bottlenecks, and implement optimization strategies. Change Management and Training: Build a strong community of Developers, Dev leads, Tech Leads, Architects. Develop and deliver training programs to educate users on new Salesforce functionalities and best practices. Facilitate user adoption and manage change related to Salesforce updates and upgrades. Required Skills and Experience: 12+ years of Salesforce Platform Development Experience. Proven experience in leading Salesforce development teams, including managing complex projects and delivering high-quality solutions. Expertise in Salesforce development technologies like Apex, Visualforce, Lightning Components, Flows, Integration and data manipulation. Strong understanding of Salesforce platform architecture, security, and data governance best practices. Experience with Salesforce configuration, customization, and integration with external systems. Excellent communication and collaboration skills to effectively work with business stakeholders and technical teams. PD1, PD2, Salesforce JavaScript, Sales and Service cloud certified Ability to work closely with key stakeholders including but not limited to Clients, Leads, Sales and pre-sales, Delivery and Practice teams Open to travel (25%)

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As Power Platform Developer at Kyndryl - professional who uses Microsoft Power Platform to design, develop, and implement solutions that automate business processes, enhance user experience, and integrate data sources. Power Platform Developer works with various components of Power Platform, such as Power Apps, Power Automate, Power BI, and Power Virtual Agents, to create custom applications, workflows, dashboards, chatbots, and connectors. Power Platform Developer also leverages the capabilities of Azure, Microsoft 365, and Dynamics 365 to extend and enhance the functionality of Power Platform solutions. you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. You will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 7+ years of experience in Power platform development.5+ years hands on experience in developing and implementing Power platform complete solutions, Hands -on experience developing solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, and Power Virtual Agents). Familiarity with Microsoft Dataverse, SharePoint, Azure services (e.g., Entra ID, Azure Storage, Azure AI), and Microsoft 365 ecosystem. Experience designing and implementing business process automation, custom canvas and model-driven apps, and virtual agent solutions. Basic programming or scripting experience (JavaScript, Power Fx, or C# preferred). Experience with ALM (Application Lifecycle Management) practices including solution packaging, versioning, and deployment using tools like Azure DevOps or Power Platform Pipelines. Understanding of REST APIs, custom connectors, and integration with third-party systems such as Dynamics 365, Salesforce, or ServiceNow. Strong problem-solving skills and attention to detail. Experience in debugging, performance tuning, and optimizing Power Platform solutions using built-in analytics and monitoring tools. Ability to create detailed documentation for apps, flows, integrations, and solution architecture. Ensure all solutions are secure by design and compliant with organizational policies and industry regulations. Preferred Technical and Professional Experience Experience with other Microsoft products (e.g., Office 365 apps, Teams, Copilot, Loop, Azure) and understanding how they can enhance Power Platform solutions and projects Microsoft Certifications such as PL-100 (Power Platform App Maker), PL-200 (Functional Consultant), PL-400 (Developer), or PL-600 (Solution Architect). Project management - understanding Azure methodology, project lifecycle, SDLC Design - experience building accessible UI/UX Documentation - comfortable documenting user guides, solution designs, building presentations for stakeholders Testing - experience designing testing plans and leading user acceptance testing efforts for Power Platform solutions Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 3-5 Years.

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Infotainment & Telematics Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Bachelor of Engineering in Electronics or any related stream Summary :We are seeking a skilled Android Platform Developer to join our team in building and maintaining the core components of the Android operating system. This role involves working on the Android Open-Source Project (AOSP), customizing the Android framework, and optimizing system performance for various hardware platforms. Roles & Responsibilities:1.Contribute to android platforms powering automotive infotainment systems.2.Strong passion for android as an ecosystem, ideally experience with implementing android apps or working on the android platform level.3.Regularly catch up with latest android platform technologies presented on Googles conferences.4.Develop architectural concepts.5.Get involved in the full lifecycle of software development to build best-in-class experience information and entertainment applications6.A desire to learn new things and the ability to understand complex systems. Professional & Technical Skills: 1.Should have good knowledge on Android framework, custom android HALs, services and SDK add-ons.2.Hands on expertise on the integration of AIDL/HIDL3.Working Experience in C++ programming especially with modern versions like C++ 11, 14 and 17.4.Experience with Linux.5.Good with android device configurations.6.Networking knowledge to debug issues.7.Proficient in multi-threaded programming and middleware solution development in the Android environment.8.Strong in fundamentals of IPC and OS concepts. Additional Information:1.The candidate should have a minimum of 3 years of experience Android platform development.2.This position is based at our Bangalore office (client office).3.A 15 years full time education is required. Qualification Bachelor of Engineering in Electronics or any related stream

As a Salesforce Technical Consultant at Salesforce, you will play a crucial role in delivering solutions that drive transformation in our customers" businesses and enhance their customers" experiences. Your primary responsibility will involve collaborating with teams to discover, design, code, and deploy Salesforce Platform solutions. Programming, utilizing Apex (Salesforce's Java-like language), JavaScript, and other development languages and tools will constitute 75% of your role. Your impact will be significant as you undertake the following responsibilities: - Programming solutions using Salesforces Apex programming language, JavaScript, Lightning Web Component Framework, and JS Frameworks with API integrations to cloud and back-office systems. - Developing, optimizing, and deploying Salesforce applications to meet customer requirements. - Demonstrating key Salesforce capabilities and features to clients. - Learning and implementing Salesforces Services team best practices. - Assisting clients in consistently exceeding goals and metrics. - Contributing to customer success through front and back-end solution development and release management. - Ensuring high customer satisfaction (CSAT) through your work. - Fostering continued professional growth and development. In this role, you will be expected to travel to client sites (an average of 50%), with variations based on the client engagement. To excel in this position, you should possess the following qualifications: - BA/BS degree or foreign equivalent. - Minimum of 6 years of relevant experience. - Strong problem-solving skills. - Experience using technical skills to solve real-world business problems. - Proficiency in programming languages like JavaScript and at least one object-oriented language (e.g., Java, C#, Python). - Knowledge of data modeling, including objects, fields, and relationships. - Salesforce certifications and Platform development experience are advantageous. - Strong communication skills, both written and verbal. - Ability to work independently and proactively manage risks. - Specialization in designing flexible solutions tailored to clients" needs. - Commitment to staying updated with new technologies and functionalities. - Potential for career growth within Salesforce. Preferred qualifications for this role include strong presentation skills, prior Salesforce development experience, knowledge of JS Frameworks, SQL, APIs, Testing Tools, and DevOps. Obtaining certifications such as Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer I, and Salesforce Certified JavaScript Developer I within the first 3 months of onboarding is expected. In addition to technical expertise, the ideal candidate should possess leadership qualities, be results-driven, adaptable to change, and have a positive attitude to motivate others effectively. If you are a dynamic professional looking to make a significant impact in the Salesforce ecosystem, this role offers an exciting opportunity for growth and innovation.,

As a Salesforce Technical Consultant at Salesforce, you will play a crucial role in delivering solutions that transform our customers" businesses and enhance their overall customer experiences. Your primary responsibilities will include collaborating with teams to discover, design, code, and deploy Salesforce Platform solutions. A significant portion (75%) of your role will involve programming using languages such as Apex (Salesforce's Java-like language), JavaScript, and other development tools. Your impact in this role will encompass various aspects, including programming solutions in Salesforces Apex programming language, JavaScript, Lightning Web Component Framework, and JS Frameworks with API integrations to cloud and back-office systems. Additionally, you will be developing, optimizing, and deploying Salesforce applications while demonstrating key Salesforce capabilities and features. To excel in this position, you should possess a BA/BS degree or foreign equivalent along with a minimum of 6 years of relevant experience. Strong problem-solving skills, experience in using technical skills to solve real-world business problems, and proficiency in programming with JavaScript and at least one object-oriented language (e.g., Java, C#, Python) are essential requirements. Furthermore, your role will involve customer engagement and facilitation, requiring strong communication skills both in written and verbal forms. You should also be capable of working independently, demonstrating a proactive approach to risk management and issue resolution while ensuring high customer satisfaction. Preferred qualifications for this role include strong presentation skills, prior Salesforce development experience (Apex programming language and Lightning Web Components), and familiarity with JS Frameworks, SQL, APIs, Testing Tools, and DevOps. While Salesforce certifications and Platform development experience are considered advantageous, it is expected that you will acquire specific certifications within the first 3 months of onboarding. As a Salesforce Technical Consultant, you are expected to be a leader with excellent communication skills, results-driven, adaptable to change, and possess a positive attitude that motivates others. Your continual growth and development in this role will pave the way for higher levels of Services or other positions at Salesforce, making you an integral part of our team dedicated to innovation and customer success.,

Mode of employment - Hybrid Exp - 5 yrs to 8 yrs Notice period - Immediate to 15 days No. of positions - 10 Interview Mode - 1st Level and 2nd level are virtual 5 days WFO in a month rest WFH Please apply by sending your CV on nupur@sigmacareers.in Servicenow Developer:- Role Description This is a full-time hybrid role for a Servicenow Developer at Jade Global. The developer will be responsible for day-to-day tasks related to back-end web development, software development, programming, and object-oriented programming. While the role is based in Hyderabad, some work from home is acceptable. Qualifications a. Develop and implement solutions for ServiceNow and should have strong experience into Javascript. . b. Move configuration and development changes from Dev to Test to Prod using SN update sets. c. Develop small standalone SN tools and dashboards to support ITSM and Project Management workflows. d. Create and configure workflows based on the business requirements and best practices. e. Perform integration between ServiceNow and other customer business systems. create/ Manage all SN objects like Tables, Business rules, Client Scripts, UI Actions, UI Policies, Script Includes, UI pages, UI macros, etc. g. Has experience in the development and delivery of training for end-users. h. Has experience in deploying and validating ServiceNow patches/updates and new versions of the platform. i. CSA Certification is mandate, CAD Certification is an added advantage

Minimum 7 Years of Experience in Salesforce Sales Cloud, Service Cloud, Communities implementation Salesforce Technical Skills: Lightning experience, LWC (Lightning Web Component), Apex, Triggers, Visual Force, Lightning Aura components Strong experience in Salesforce configuration and customization Strong experience in integrating Salesforce with external systems Strong experience in Agile way of working DevOps practitioner with Bitbucket, Git and CI/CD experience Good understanding and exposure to Salesforce DX Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes Good Communication, analytical & problem solving skills Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements Ensuring Salesforce best practices are followed in configuring and customizing the application Provide detailed level of effort estimates for proposed solutions Articulate the benefits and risks to a solutions feasibility and functionality, Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances Desired Certifications: Salesforce AppBuilder Platform Developer I Platform Developer 2 Sales Cloud Service Cloud Mandatory Skills: Salesforce Platform Development. Experience:5-8 Years.

You should have a Bachelor's degree in Engineering, Computer Science, or a related technical field, or equivalent practical experience. You should possess 15 years of experience in engineering, along with 10 years of experience leading organizations of engineers. It is essential to have prior experience in delivering hyperscale cloud services to Enterprise customers and working with supplier and partner teams to build solutions. Preferred qualifications for this role include experience within storage, cloud services, or platform development. Additionally, you should have a background in operating within and leading cross-functional teams, as well as working with partners and developing relationships, ideally in storage products. You should be capable of explaining complex business or technical challenges and operating effectively in a complex, fast-moving environment. Collaboration across multiple teams and functions within and beyond Google should be one of your strengths. Your excellent big picture strategy thinking should enable teams to deliver management solutions that are effective at scale.,

Mode of employment - Hybrid Exp - 5 yrs to 8 yrs Notice period - Immediate to 15 days No. of positions - 10 Interview Mode - 1st Level and 2nd level are virtual 5 days WFO in a month rest WFH Servicenow Developer:- Role Description This is a full-time hybrid role for a Servicenow Developer at Jade Global. The developer will be responsible for day-to-day tasks related to back-end web development, software development, programming, and object-oriented programming. While the role is based in Hyderabad, some work from home is acceptable. Qualifications a. Develop and implement solutions for ServiceNow and should have strong experience into Javascript. . b. Move configuration and development changes from Dev to Test to Prod using SN update sets. c. Develop small standalone SN tools and dashboards to support ITSM and Project Management workflows. d. Create and configure workflows based on the business requirements and best practices. e. Perform integration between ServiceNow and other customer business systems. create/ Manage all SN objects like Tables, Business rules, Client Scripts, UI Actions, UI Policies, Script Includes, UI pages, UI macros, etc. g. Has experience in the development and delivery of training for end-users. h. Has experience in deploying and validating ServiceNow patches/updates and new versions of the platform. i. CSA Certification is mandate, CAD Certification is an added advantage

Facilitate business process reviews to identify client requirements and processes Accountable that deliverables meet requirements w.r.t. reliability, availability, performance, and security & compliance Work in scrum teams for realization of designed technical solution.Enthusiastic, professional, and confident personality with a focus on customer success Driven by customer success with a team player attitude Should be able to develop solutions based on SFI PlatformCollaborate well with onshore/offshore development team as team member Ability to adapt and develop solutions in an agile environment Should follow quality check process for each logical implementation and get reviewed.Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence Effectively manage all aspects of projects and client communications Skills Requirements Overall 5+ years of experience and 2+ year of experience with SFI platform development preferred in Insurance cloud Experience with Salesforce Platform App Builder, Lightning Web Components and ApexHands on experience with Omnistudio OmniScript, Omnistudio FlexCards, UI framework, Data raptor for building various advance layouts, user interface, portals and guided process In-depth knowledge of key processes in Insurance industry-specific CRM solutions (e.g. Quote to Order, MACD) Good understanding of SFI data model Knowledge of ESM Package would be an added advantage Deployment of omniscript from one environment to another environment Experience with system integrations involving Salesforce.com web services (JSON, SOAP), as well as Omnistudio Integration Procedure.Good analytical & problem-solving skill Good to have Strong CRM functional knowledge of Order Management, Configuration, Pricing and Quoting functionality Should have delivery experience working with the Global delivery model Should have good knowledge / experience of Agile Project Methodology. Excellent communication skills. Should have OmniStudio(SFI) developer certificationSFI CPQ or OM certification would be preferred Mandatory Skills: Salesforce Platform Development. Experience:5-8 Years.

12+ years of experience in Salesforce projects including at least 5+ years Salesforce Industries Communications Cloud development experience- in at least one area EPC, OM, EPC, Service or Integrations SFI experience in Communications Cloud and Core Salesforceis MUST 4+ years' experience of hands on experience Salesforce Industries Knowledge of ESM Package would be an added advantage. 1+ years SFI architecture experience in SFI Communications Cloud Technical Leads with good hands on experience on SFI Communications cloud and Utilities cloud can also be considered Mandatory Skills: Salesforce Platform Development. Experience:5-8 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: : Salesforce Platform Development Experience: 3-5 Years

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 5-8 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 3-5 Years.

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Salesforce Platform Development.: Experience: 5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Salesforce Platform Development. Experience: 5-8 Years.

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 3-5 Years.

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 3-5 Years.

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Platform Development. Experience: 3-5 Years.

At MakeMyTrip(MMT), technology is at the heart of everything we do. As a leading player inthe travel industry, we leverage cutting-edge solutions like AI, machinelearning, and cloud infrastructure to create seamless and innovative travelexperiences. We prioritize a tech-first mindset, where our engineering teamslead the charge in transforming the way people travel. Our cultureencourages collaboration, creativity, and thought leadership, empoweringengineers to challenge the status quo and develop impactful, game-changingsolutions. At MMT, you'll work with the latest technologies, continually pushboundaries, and have the chance to shape the future of travel. Join us andbecome part of a forward-thinking, tech-driven organization that thrives oninnovation and continuous learning. What youll be doing: Work on core coding assignments along with code review. Provide technical leadership, mentorship, and guidance to your team, ensuring high-quality code and development best practices. Lead the design and development of complex software systems, taking ownership of both the architecture and execution. Collaborate cross-functionally with product managers, designers, and other engineers to deliver features that exceed user expectations. Innovate and deliver scalable, high-performance solutions that can handle the growing demands of our expanding user base. What youll bring to thetable: B.Tech/BE from a premier institute. 6-8 years of experience with high scale tech-product companies. Extensive hands-on experience with Java/J2EE, with a deep understanding of cross-platform development. Experience in managing projects and making architecture decisions. Expertise in Agile practices and familiarity with continuous integration and delivery processes. Ability to tackle complex problems and produce high-impact, scalable solutions. Excellent communication and collaboration skills, with a proven ability to work in a team-oriented environment. Bonus for experience in a start-up/product-focused environment.

As a Project Manager, you will be tasked with building and developing the project team to ensure maximum performance. Your responsibilities will include providing purpose, direction, and motivation to the team. You will lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation. It will be your duty to coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget. Furthermore, you will be required to analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met. Establishing and maintaining relationships with relevant client stakeholders is crucial, providing day-to-day contact on project status and changes. Your responsibilities will also involve establishing and maintaining processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks. You will need to develop and maintain partnerships with third-party resources, including vendors and researchers. Assigning and monitoring resources to ensure project efficiency and maximize deliverables will also be part of your role. Reporting project outcomes and/or risks to the appropriate management channels and escalating issues, as necessary, according to the project work plan is essential. The ideal candidate should have three or more years of project management experience, with a focus on handling hardware-related or EMS/BMS type projects. Strong attention to deadlines and budgetary guidelines, proven success working with all levels of management, and excellent written and verbal communication skills are required. Moreover, having excellent presentation skills, advanced Excel knowledge (including Macro and VBA), and proficiency in Microsoft Project is essential. Professional certification such as PMP or PRINCE2, experience with Zoho (CRM + Analytics), developing platforms for internal processes, and coaching project team members to enhance their abilities and skill sets are preferred qualifications.,

Role & responsibilities Platform Solutions Lead Basic Qualifications 5+ years experience in solution architecture, technical consulting, or platform implementation roles Proficient in JavaScript and SQL Hands-on Experience on Node JS ,Advanced Javascript and Mangodb Demonstrated ability to scope and build end-to-end workflows in technical platforms Strong communication skills with both technical and non-technical stakeholders Experience managing technical staff or project teams Comfortable leading discovery sessions, gathering requirements, and writing solution designs Highly organized with a track record of delivering complex projects on time Preferred Qualifications Experience with customer service or CX platforms Familiarity with workflow engines or low-code platforms Understanding of APIs, webhooks, and JSON structures Background in consulting or client-facing technical roles Client Discovery & Solution Design: Platform Expertise & Innovation: Client Engagement: Quality Assurance & Support Readiness

Educational Bachelor of Engineering Service Line Quality Responsibilities Platform Development and Management1.Design, develop, and maintain Internal Developer Platform (IDP) tools, ensuring they meet the needs of engineering teams.2.Build and enhance self-service capabilities such as resource provisioning, CI/CD pipelines, and service management within the platform.3.Integrate multiple tools and services (e.g., Git, Jenkins, Kubernetes, Helm, etc.) into a unified developer experience.4.Ensure platform tools are highly scalable, available, and meet security and performance standards. Preferred Skills: Technology-Salesforce-Salesforce Lightning

This position is responsible for Data Management and architecture of various entities like Product data, customer, ecommerce transactional data, platform development and integration. This position will work closely with all internal departments (Marketing, Sales, Finance, Product Data Team and Outside vendors) to ensure integrating data with external partners and enterprise integrations are working as expected. This member will play key role in various Data strategies in building ahigh functional data warehouse system. Responsibilities: Contribute with your expertise and technical knowledge to develop and maintain architectural roadmap for digital automation and data services ensuring alignment with the business strategies and standards. Develop data models and AI and ML algorithms to apply to data sets. Provide leadership and guidance on design and management of data for data applications, formulate best practices and organize processes for data management, validation, and evolution. Have comprehensive understanding of Master Data Management Concepts when applied to Customer data including but not limited to data collection, unification, transformation, segmentation, and storage Generate electronic product information data syndications to major LWTA customers Implement solutions to enable a stable architecture for collecting robust data sets. Responsible for the maintenance, improvement, cleaning, and manipulation of data in the data platform and analytics databases. Build processes and tools to maintain high data availability, quality, and maintainability. Articulate technology solutions as well as explain the competitive advantages of various technology alternatives. Design data flows, interfaces, CRUD operations etc. Work on Data modeling Conceptual, Logical and Physical Works with product development/marketing and IT/Digital to ensure a smooth data interface is built. Minimum Requirements : Bachelor's degree in mathematics, computer science, computer engineering, information management or a related field or equivalent relevant experience. 5 years of Data Architecture experience. At least 5 to 7 years experience running projects using an Agile project methodology and developing high performing applications. Strong experience with Data Modeling especially with conceptual, Logical and Physical data. Must possess excellent written and oral communications skills and the ability to clearly define projects, objectives, goals, schedules, and assignments. Must possess the ability to work effectively with business personnel at all levels. Good knowledge of programming languages, software tools and analytical methods. Experience with SQL or equivalent database querying language. Minimum 3 years prior experience focused in ETL design, development, review, and testing with additional experience in two or more of the following areas: database development, data modeling, data architecture, data warehouse development, business intelligence, data profiling, database performance optimization. Critical problem solver who can successfully identify, fix and solve problems Ability to multitask and troubleshoot issues quickly. Self-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks under minimal supervision