167 Platform Architecture Jobs

The Commercial Engineering Boomi team within CIO organization is responsible for designing and implementing integration solutions for commercial platforms (such as Adobe Experience Manager, Salesforce and SAP) that supports key business capabilities 'go to market' and 'customer experience' for Thomson Reuters. Our integration platform Boomi provides support to both real-time and scheduled business transactions by orchestrating hundreds of APIs, connecting many to many applications and data. About the role In this opportunity as a Software Engineer, you will: Strong understanding of platform architecture, integration points and business systems and develops integrations with SAAS, AWS or on-prem systems. Abilityto analyse and interpret logs (Process/Atom Logs). Deliver high quality code and ability to provide test payloads. Hands-on experience in troubleshooting SFDC connectors/listeners, SAP connectors/listeners, Database Connectors, and Web services Connectors/Listener, complex scripts (Java or Groovy scripts), process/ sub-processes interdependencies and scheduled data jobs, performance issues. Thorough understanding of REST, SOAP, Web services and API Communication protocols S/FTP/S, HTTP/S, File I/O etc. Good understanding on Integration patterns and Agile Framework. Participated in knowledge transfer sessions and created integration flow documents. Knowledge on Message Queueing and troubleshooting experience. Strong experience with enterprise application security (API/Messaging) and Boomi code vulnerabilities. Knowledge on Boomi Process building, development and good understanding of various data formats XML, JSON, CSV, Database is an add-on. About you: Youre a fit for the role of Software Engineer if you: Bachelors degree in computer science, Information Technology, or a related field. 5+ years of experience as Integration Developer (Mulesoft, Oracle SOA etc) with at least 1+ year in Boomi with professional developer certification. Strong knowledge and expertise in Boomi's integration platform, including API development, connectors, data mapping, and process design. Proficiency in various integration patterns and data exchange formats (e.g., REST, SOAP, JSON, XML). Experience developing large volume and high velocity enterprise integrations. Experience in building integrations that are stable, reliable and supportable. Strong attention to detail and ability to prioritize work effectivelyand independently. Ability to write clean, readable code that is easy to understand. Excellent written and verbal communication skills (ability to communicate effectively with technical staff, business analysts, management). Proficiency in at least one programming language like Java, JavaScript, or Python. Understanding of Boomi environments and configurations, preferably for Boomi on AWS. Experience working with APIGEE Edge, including API proxies, policies, developer portals, and management console. Well-versed with tools like DataDog, Postman, AzureDevops etc. #LI-PP1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

About Rhythm Rhythm is redefining the future of remote cardiac monitoring Our all-in-one platform combines advanced technology with a dedicated clinical support team to help practices streamline workflow, improve patient outcomes, and drive revenue ? without adding administrative burden We serve cardiology clinics, hospitals, and health systems across the U S , providing unmatched reliability, service, and integration, Role Overview Were looking for a highly technical, hands-on Salesforce Platform Manager to own and operate our complex Salesforce environment This role is responsible for building, maintaining, and evolving the platforms architecture, automations, integrations, and performance, Youll be the go-to technical expert across our Salesforce ecosystem?including Flow, Screen Flows, API integrations, Omni-Channel, permission sets, data models, and page layouts Youll also play a critical role in managing overall platform health and scale: monitoring data caps, enforcing best practices, and ensuring efficient, stable performance, This position works closely with senior leadership in Operations and Engineering to align technical execution with high-level business needs While the primary focus is building and maintaining, youll also help shape near-term priorities and the enhancement roadmap, This is a hybrid role with employees required to work in our Hyderabad office every Tuesday and Wednesday, Key Responsibilities Technical Platform Ownership Build and maintain all declarative automation: Flows, Screen Flows, Process Builder (if applicable), validation rules, etc Manage Omni-Channel setup, routing rules, permissions, queues, and configuration, Create and update page layouts, Lightning components (configurable), and permission sets, Oversee system health: data model design, field usage, API limits, data storage thresholds, login/security settings, Identify and resolve technical debt and system inefficiencies proactively, Implement and manage sandbox environments and release cycles, Integration & Development Build and maintain integrations with external systems, including API-based interactions ( e-g , AWS Lambdas, third-party platforms), Create and monitor outbound callouts and inbound API endpoints as needed, Work alongside Engineering to ensure Salesforce aligns with the broader systems architecture, Architecture & Performance Serve as the technical authority over Rhythms Salesforce environment, Monitor platform limits ( e-g , data storage, governor limits, API usage) and ensure scalability as the business grows, Plan and execute system upgrades, refactors, and architectural changes as needed to maintain platform performance and reliability, Cross-Functional Collaboration Work closely with VP of Operations and VP of Engineering to understand core needs and translate them into executable Salesforce solutions, Contribute to managing a short-term backlog of Salesforce improvements and prioritize technical execution, Support ad-hoc user and team needs through scalable, maintainable configurations, Qualifications 4+ years of Salesforce experience, including building complex Flows, managing Omni-Channel, and handling large custom instances, Demonstrated ability to handle technical configuration and architecture independently, Strong understanding of Salesforce platform architecture, data modeling, and automation strategy, Hands-on experience with external API integrations, including creating and managing callouts, Familiarity with Apex, even if not writing code daily; should be able to read and debug basic Apex triggers and classes, Prior experience managing platform scale, including API usage, data caps, system latency, and user access, Skilled in creating and maintaining system documentation and technical specs, Comfortable working in a fast-paced, cross-functional environment with evolving needs, Certifications (strongly Preferred) Salesforce Certified Administrator (required) Salesforce Certified Platform Developer I (preferred) Salesforce Certified Application Architect or System Architect (ideal) Highlights Compensation: Salary range: ??2,500,000 rupees ??3,500,000 (25-35 Lakhs) per annum Employment Type: Full-time Work Schedule: Standard business hours, MondayFriday (EST hours preferred) Show

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Go Programming Language Good to have skills : Google Cloud Platform Architecture, Java Full Stack DevelopmentMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to ensure the highest quality of deliverables, while continuously seeking opportunities for improvement and efficiency in application development. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in code reviews to ensure adherence to best practices and standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Go Programming Language.- Good To Have Skills: Experience with Google Cloud Platform Architecture, Java Full Stack Development.- Strong understanding of application development life cycle.- Experience with RESTful API design and development.- Familiarity with version control systems such as Git. Additional Information:- The candidate should have minimum 3 years of experience in Go Programming Language.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Lead the development and implementation of HR technology, ensuring alignment with engineering best practices. Collaborate with cross-functional teams, including HR, Product, Finance, Design, and Operations to align technology initiatives with overall business objectives. Continuously assess and optimize HR systems, processes, and workflows to enhance efficiency, user experience, and data integrity. Ensure HR technology systems comply with regulatory requirements, industry standards, and data security protocols. Scout the industry for disruptive technologies that can improve efficiency and/or effectiveness. Collaborate with vendors to evaluate, select, implement, and maintain HR technology solutions. Develop and operate modern platform architecture approaches to meet key business objectives and provide end-to-end HR technology solutions. Manage a team of HR technology specialists, providing guidance, coaching, and mentorship to drive individual and team performance. Support change management efforts related to HR technology implementations, upgrades, and process enhancements, ensuring successful adoption and integration. Oversee development of technical specifications documents based on product requirements and design specifications. Provide input into training programs to enhance HR technology skills and knowledge across the organization. Establish and govern testing and release management discipline within Agile pod(s) to ensure a successful end-user experience for all deployments. Ensure that all processes and controls are followed in all activities. Location: Ahmedabad - Mondeal Heights - GBS Center,

Responsible for designing software architecture and (or) delivery & deployment of the solution, driving automation, and improving operational efficiencies. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results. Responsibilities Understanding new requirements/charters and analysis Leads discussions with cross functional teams and stake holders to evaluate feasibility, technical specifications, cost-benefit analysis, etc. Define the software roadmap to meet business needs and operational aspects, secure and scalable. Creating & delivering high quality features, preparing end to end high level and low-Level designs, developing individual sub systems. Drives deployment of software architecture. Analyses test results post testing. Oversees go-live and guides troubleshooting. Review and finalize implementation of design and architecture including infrastructure and deployment requirements. Create internal user stories for development, testing and deployment across multiple sub-systems like OSS-BSS, IT Applications Establish technology standards, cloud native architecture, SaaS based model for applications development, lead software quality assurance by reviewing process compliances, identifying pain points, and driving improvement initiatives. Facilitating creation and prioritization of program-level feature and architectural backlogsThe role may be leading a team of software developers.Desired Skill sets Demonstrated experience and understanding in software solutions requirement analysis, creating roadmap, design, and software & platform architecture, cloud environment, business concepts and processes. Hands on experience in debugging complex issues. Extensive experience in software and application lifecycle Management Industry domain knowledge of key technology and industry trends Experience in working with Agile methodology.

Responsible for designing software architecture and (or) delivery & deployment of the solution, driving automation, and improving operational efficiencies. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results. Key Skills: Good knowledge of computer systems (operating systems, networks, and computer architecture) Strong C++ programming skills. More advanced (templates, STL, C++11/14). Strong telecom protocol (SMPP , SS7) skills. 5+ years of experience as a software developer in C++ & low-level programming. Good knowledge about Boost library. A decent knowledge of data structures & algorithms Basic knowledge of network stack (CPU, NIC, PCIe, and related drivers). Working knowledge of Linux Code packaging, release, and deployment Database knowledge (MongoDB, Redis) Knowledge about AMQ (Advance messaging queue). Knowledge about Object-oriented programming. Code versioning tools like Git, SVN, etc Unix/Linux, Shell scripting, Understanding networking appliances (Internet routers, F5, firewalls) Understanding ELK Stack (Elasticsearch, Logstash, Kibana) Responsibilities Understanding new requirements/charters and analysis Leads discussions with cross functional teams and stake holders to evaluate feasibility, technical specifications, cost-benefit analysis, etc. Define the software roadmap to meet business needs and operational aspects, secure and scalable. Creating & delivering high quality features, preparing end to end high level and low-Level designs, developing individual sub systems. Drives deployment of software architecture. Analyses test results post testing. Oversees go-live and guides troubleshooting. Review and finalize implementation of design and architecture including infrastructure and deployment requirements. Create internal user stories for development, testing and deployment across multiple sub-systems like OSS-BSS, IT Applications Establish technology standards, cloud native architecture, SaaS based model for applications development, lead software quality assurance by reviewing process compliances, identifying pain points, and driving improvement initiatives. Facilitating creation and prioritization of program-level feature and architectural backlogsThe role may be leading a team of software developers.Desired Skill sets Demonstrated experience and understanding in software solutions requirement analysis, creating roadmap, design, and software & platform architecture, cloud environment, business concepts and processes. Hands on experience in debugging complex issues. Extensive experience in software and application lifecycle Management Industry domain knowledge of key technology and industry trends Experience in working with Agile methodology.

Key Responsibilities Collaborate with multiple development teams, business stakeholders, project managers, and technical teams to analyze requirements and translate them into robust Sitecore solutions. Design architecture and technical solutions that align with business goals, best practices, and industry standards. Provide technical leadership and guidance to development teams, ensuring adherence to architectural guidelines, coding standards, and best practices. Drive decisions on technology selection, integrations, and overall system design. Possess a deep understanding of the Sitecore platform, its features, capabilities, and integration points. Stay updated with the latest Sitecore developments and updates to provide informed recommendations. Hands-on experience in managing a complex Marketing Architecture built with various platforms fulfilling business functions like Content Operations, Marketing Automation, Web Analytics, Product Management, CDN and WAF, DAM Solutions, Content Indexing and Search, Third Party integrations, etc. Define the overall system architecture, including integrations with third-party systems, databases, APIs, and external services. Ensure seamless data flow and interoperability among different components. Architect solutions that are scalable and optimized for high performance. Identify and address potential bottlenecks and performance issues, and implement solutions to enhance system efficiency. Conduct code reviews to ensure code quality, adherence to architectural guidelines, and compliance with best practices. Promote continuous improvement and mentor team members on coding standards and architectural principles. Analyze complex technical challenges and provide innovative solutions to address them. Troubleshoot issues, propose workarounds, and resolve roadblocks in collaboration with development teams. Create and maintain technical documentation, architectural diagrams, and design documents that effectively communicate the solution design, rationale, and implementation details. Work closely with cross-functional teams, including developers, UI/UX designers, content creators, and QA engineers, to ensure a smooth development lifecycle and successful project delivery. Qualifications Bachelors or Masters degree in Computer Science, Information Technology, or related field. Proven experience as a Sitecore Architect or a similar role with at least 4-7 years of experience . Strong expertise in Sitecore CMS, including Sitecore XP, Sitecore SXA, and Sitecore JSS . Working experience on Next-gen Sitecore Composable platforms like Sitecore Personalize, CDP, Order Cloud, XM Cloud, etc. Knowledge of React, Next. js, GraphQL is preferred. Hands-on experience on SearchStax, Coveo , Marketing Automation, and Third Party Integrations. Experience in Azure DevOps (CI/CD pipeline and ARM Template). In-depth knowledge of web development technologies, . NET framework, C#, MVC architecture, HTML, CSS, JavaScript, and related tools. Experience with cloud services and deployment, preferably Azure and Vercel. Proficiency in designing and implementing complex Multi-brand, multi-site and multi-lingual Sitecore solutions with globally shared centralized SXA component inventory. Experience with Agile/Scrum methodologies and project management tools. Excellent problem-solving and critical-thinking skills with the ability to analyze complex technical challenges. Strong communication skills, both written and verbal, to effectively interact with technical and non-technical stakeholders.

We are looking for a skilled Salesforce Developer with 2 to 7 years of experience to join our team in Hyderabad. The ideal candidate will have expertise in developing and implementing Salesforce solutions. Roles and Responsibility Design, develop, and deploy scalable and efficient Salesforce applications. Collaborate with cross-functional teams to identify business requirements and develop solutions. Develop custom components and integrations using Apex, LWC, and other relevant technologies. Troubleshoot and resolve technical issues related to Salesforce implementation. Participate in code reviews and ensure adherence to coding standards. Stay updated with the latest trends and technologies in Salesforce development. Job Requirements Strong understanding of Salesforce platform architecture and ecosystem. Experience with Agile development methodologies and version control systems like Git. Proficiency in programming languages such as Java, JavaScript, and SQL. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment and communicate effectively with stakeholders. Familiarity with DevOps practices and tools like Jenkins or Docker. Minimum of 2 years of experience in Salesforce development. Educational qualification: B.Tech/B.E.

He/she should be responsible for all activities related to the admin support of ETL processes for data warehouses using Informatica Power Centre. The person would be responsible for designing, developing and optimizing the workflows. He would be responsible for developing and debugging the mappings. The person should be good in SQL optimization and be familiar with load utilities, Indexing and partitioning of the tables. He/she should have good hands-on in Unix commands and shell scripting, he/she will be responsible in maintaining and enhancing the scripts according to business needs. The person would also be responsible for maintaining the Git version, implement job schedules in control-m and support CI CD pipelines. He/she should be responsible for all activities related to the admin support of Microstrategy. Troubleshoot and resolve incidents on reports, dossiers, and cubes. Monitor system performance and proactively suggest improvements. Work closely with IT and business teams to support data and BI workflows. Assist with upgrades, patching, and platform configuration. Coordinate with MicroStrategy support when necessary. Develop and maintain scripts (Python, bash, powershell) to automate routine support and monitoring operations Profile required 3+ years of experience with MicroStrategy (administration or / and dev). Strong knowledge of platform architecture and SQL. Experience with incident management tools (e.g., ServiceNow). Fluent in English; French is a plus.

We are looking for a skilled Software Engineer with 5- 8 years of experience in platform engineering , with strong expertise in AWS serverless architecture , GoLang , and Infrastructure as Code . This role focuses on building robust, scalable backend systems and APIs, designing event-driven architectures , and ensuring reliable infrastructure and API test automation . Experience with PostgreSQL on RDS and cloud-native development aligned with the AWS Well-Architected Framework is essential. Key Responsibilities: Design and develop cloud-native backend services using AWS Serverless technologies and GoLang . Build and maintain RESTful APIs and event-driven components using Lambda , API Gateway , S3, SQS and other AWS services. Implement data persistence and integration using Amazon RDS (PostgreSQL) and DynamoDB where appropriate. Define and automate Infrastructure as Code (IaC) using AWS CDK / CloudFormation . Design and enforce comprehensive infrastructure and API testing strategies, including unit, integration, and performance testing. Ensure solutions follow the AWS Well-Architected Framework with focus on performance, security, cost, and reliability. Build robust CI/CD pipelines and automate environment provisioning and deployment. Required Skills & Qualifications: 58 years of experience in software/platform engineering with a strong backend development focus. Proficiency in GoLang with experience developing backend microservices and serverless applications. Deep hands-on experience with AWS services , particularly Lambda , API Gateway , S3 , RDS (PostgreSQL) , DynamoDB . Experience of working with GreenGrass V2 and component development using Golang Proficient in implementing Infrastructure as Code using CDK or CloudFormation . Experience with automated infrastructure and API testing , including tools such as Postman, Insomnia, Pytest, or custom test frameworks. CI/CD tools – Jenkins for Lambda, Docker and OS Builds Understanding of software security principles, API authentication/authorization, and secure coding practices. Knowledge of AWS Well-Architected Framework and best practices in cloud-native development. Exposure to monitoring/logging frameworks like CloudWatch, Prometheus, Grafana. AWS certifications such as Solutions Architect – Associate/Professional or DevOps Engineer – Professional

ServiceNow CSM Developer - Full Time1 Roles & Responsibilities: ServiceNow CSM Development & Customization Configure, and implement CSM module, and integrations on the ServiceNow platform. This includes writing efficient JavaScript and Glide Scripting, configuring modules like ITSM, CSM, and building Business Rules, Workflows, Flows, and Portal widgets. You''ll also manage Service Catalog items. Integrations Develop and maintain integrations between ServiceNow and other enterprise systems using methods like REST API and IntegrationHub, ensuring data consistency. Solution Design & Architecture Collaborate with stakeholders to translate requirements into technical designs and contribute to the ServiceNow platform''s architectural roadmap. Ensure solutions follow best practices and security guidelines. Testing & Quality Assurance Perform unit and integration testing, support UAT, and resolve bugs. Participate in code reviews to maintain quality. Upgrades & Maintenance Support ServiceNow instance upgrades by testing functionalities and performing regular maintenance for platform stability. Documentation & Training Create technical documentation (design specs, development guides) and provide knowledge transfer and training. Continuous Improvement Stay updated on ServiceNow features, identify automation opportunities, and participate in Agile/Scrum ceremonies. EDUCATION & TRAINING Graduate degree from any recognized University Must have CSA and CIS-CSM certification in ServiceNow. KNOWLEDGE & EXPERIENCE Minimum of 5 years of ServiceNow experience, 2 years of Implementation experience, as detailed above. Strong understanding of IT Service Management (ITSM) processes and ITIL framework. ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certifications IS A MUST. Strong proficiency in JavaScript, HTML, CSS, and Glide scripting. In-depth understanding of the ServiceNow platform architecture and data model. Proficiency in configuring and customizing various ServiceNow modules (e.g., Incident, Problem, Change, Service Catalog, Knowledge Management). Excellent troubleshooting, problem-solving, and analytical skills. Strong communication (written and verbal) and interpersonal skills, with the ability to explain technical concepts to non-technical audiences. Ability to work independently and as part of a team in a fast-paced environment. Highly organized with strong attention to detail.

Salesforce Platform Development Competency Head" is responsible for leading a Center of Excellence (CoE) focused on developing and maintaining Salesforce solutions within an organization, overseeing the design, implementation, and governance of all Salesforce platform development activities, ensuring adherence to best practices, and acting as the technical authority on the platform, while collaborating closely with business stakeholders to align Salesforce capabilities with strategic goals. Key Responsibilities: Strategic Leadership: Establish and manage the Salesforce CoE vision, strategy, and roadmap, aligning with overall business objectives. Define and enforce Salesforce development standards, best practices, and governance guidelines. Identify opportunities to leverage Salesforce platform capabilities to optimize business processes. Technical Expertise: Deep understanding of Salesforce development tools including Apex, Visualforce, Lightning Web Components, Flows, Process Builder, integration, and data management features. Design and architect complex Salesforce solutions, ensuring scalability, performance, and security. Lead technical design sessions, providing guidance on solution development, integration, and data migration strategies. Team Management: Lead and mentor a team of Salesforce developers, providing technical guidance and career development opportunities. Manage project timelines, resource allocation, and quality assurance processes for Salesforce development initiatives. Collaborate with cross-functional teams including business analysts, project managers, and system administrators to deliver successful Salesforce solutions. Implementation and Maintenance: Oversee the implementation of new Salesforce features, customizations, and integrations. Conduct code reviews, ensure adherence to coding standards, and address technical issues. Monitor Salesforce system performance, identify bottlenecks, and implement optimization strategies. Change Management and Training: Build a strong community of Developers, Dev leads, Tech Leads, Architects. Develop and deliver training programs to educate users on new Salesforce functionalities and best practices. Facilitate user adoption and manage change related to Salesforce updates and upgrades. Required Skills and Experience: 12+ years of Salesforce Platform Development Experience. Proven experience in leading Salesforce development teams, including managing complex projects and delivering high-quality solutions. Expertise in Salesforce development technologies like Apex, Visualforce, Lightning Components, Flows, Integration and data manipulation. Strong understanding of Salesforce platform architecture, security, and data governance best practices. Experience with Salesforce configuration, customization, and integration with external systems. Excellent communication and collaboration skills to effectively work with business stakeholders and technical teams. PD1, PD2, Salesforce JavaScript, Sales and Service cloud certified Ability to work closely with key stakeholders including but not limited to Clients, Leads, Sales and pre-sales, Delivery and Practice teams Open to travel (25%)

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Will be a part of the architecture systems team involved in SW prototyping/profiling/development/design Work on upcoming technologies (ex. SMMU/D2D/MPAM/Chiplets) and across SW layers Contribute to SW architecture for upcoming chipsets across BUs Engage with HW / SW / System architects and other technology POCs Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Skills Adept programming skills and proficiency in C programming. Embedded concepts on the ARM platform (SoC) Good exposure on processor architecture, ARM/RISCV. Hands on with Linux kernel, drivers, scripting - Python (familiarity with RTOS is addon) Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Key Responsibilities: SuccessFactors Platform support and integration Automate access provisioning by integrating with the internal Identity and Access Management system or Corporate ID Manage integrations involving Identity Authentication Service (IAS) and Identity Provisioning Service (IPS) for user authentication and provisioning. Design, implement, and manage integrations between SuccessFactors and other enterprise applications using SAP Cloud Platform Integration (CPI) and other integration tools. Manage integrations involving Identity Authentication Service (IAS) and Identity Provisioning Service (IPS) for user authentication and authorization. Develop and maintain end-to-end data flows, ensuring data integrity and security during system integrations. Create, configure, and test integrations for data transfers between SuccessFactors and external systems. Provide timely and effective support for issues related to SuccessFactors platform and integrations, ensuring minimal system downtime. Troubleshoot integration and platform-related issues, providing resolutions or escalating as necessary. Coordinate with other teams (HR, IT, and Business) to resolve platform or integration challenges. Continuous Learning and Improvement: Stay updated on the latest features, updates, and best practices for SuccessFactors and integration technologies. Learn new technologies quickly and apply them to improve platform functionality and integrations. Identify opportunities for process improvement, automation, and efficiency enhancements within the platform. Key Skills & Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, Human Resources, or a related field. Experience: 3+ years of experience working with SAP SuccessFactors platform and integrations. Hands-on experience with SAP Cloud Platform Integration (CPI) , Identity Authentication Service (IAS) , and Identity Provisioning Service (IPS) . Familiarity with integration tools such as SAP PI/PO , Dell Boomi , or similar middleware technologies. Strong knowledge of SuccessFactors modules, including Employee Central, Onboarding and Learning. Technical Skills: In-depth knowledge of SuccessFactors platform architecture, configuration, and APIs. Experience with integration tools (CPI, IAS, IPS) for seamless data synchronization. Strong troubleshooting skills for platform and integration-related issues. Soft Skills: Fast Learner: Ability to quickly grasp new technologies and concepts, adapting to platform and tool changes. Good Communication Skills: Ability to explain technical issues and solutions to non-technical stakeholders and collaborate effectively with cross-functional teams. Strong problem-solving skills and the ability to work independently. Ability to handle multiple priorities in a fast-paced environment. Preferred Qualifications: SAP Certified Application Associate – SAP SuccessFactors or related certifications. Experience working with API management and cloud integration technologies. Familiarity with HR business processes and how they map to SuccessFactors modules

Location: Bangalore Onsite Experience: 12+ years Type: Full-time --- Role Overview We are looking for a Technical Program Manager (TPM) to drive the execution of a next-generation data and AI platform that powers real-time analytics, machine learning, and industrial applications across multiple domains such as aviation, logistics, and manufacturing. You will work at the intersection of engineering, product, architecture, and business, managing the roadmap, resolving technical dependencies, and ensuring delivery of critical platform components across cross-functional and geographically distributed teams. --- Key Responsibilities Program & Execution Management Drive end-to-end delivery of platform features and sector-specific solutions by coordinating multiple scrum teams (AI/ML, Data, Fullstack, DevOps). Develop and maintain technical delivery plans, sprint milestones, and program-wide timelines. Identify and resolve cross-team dependencies, risks, and technical bottlenecks. Technical Fluency & Architecture Alignment Understand the platform’s architecture (Kafka, Spark, data lakes, ML pipelines, hybrid/on-prem deployments) and guide teams toward cohesive delivery. Translate high-level product goals into detailed technical milestones and backlog items in collaboration with Product Owners and Architects. Cross-Functional Collaboration Liaise between globally distributed engineering teams, product owners, architects, and domain stakeholders to align on priorities and timelines. Coordinate multi-sector requirements and build scalable components that serve as blueprints across industries (aviation, logistics, etc.). Governance & Reporting Maintain clear, concise, and timely program reporting (dashboards, OKRs, status updates) for leadership and stakeholders. Champion delivery best practices, quality assurance, and documentation hygiene. Innovation & Agility Support iterative product development with flexibility to handle ambiguity and evolving priorities. Enable POCs and rapid prototyping efforts while planning for scalable production transitions. ---Required Skills & Qualifications 12+ years of experience in software engineering and technical program/project management. Strong understanding of platform/data architecture, including event streaming (Kafka), batch/stream processing (Spark, Flink), and AI/ML pipelines. Proven success delivering complex programs in agile environments with multiple engineering teams. Familiarity with DevOps, cloud/on-prem infrastructure (AWS, Azure, hybrid models), CI/CD, and observability practices. Excellent communication, stakeholder management, and risk mitigation skills. Strong grasp of Agile/Scrum or SAFe methodologies. --- Good-to-Have Experience working in or delivering solutions to industrial sectors such as aviation, manufacturing, logistics, or utilities. Experience with tools like Jira, Confluence, Notion, Asana, or similar. Background in engineering or data (Computer Science, Data Engineering, AI/ML, or related).

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Spring Boot Good to have skills : Java Enterprise EditionMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will be responsible for designing, building, and configuring applications using spring boot framework. Your typical day will involve leading the effort to design and build applications, acting as the primary point of contact, and utilizing Spring Boot for development. Roles & Responsibilities:- Lead the effort to design, build, and configure applications using spring boot framework.- Lead the development team as a technical architect and development lead- Collaborate with cross-functional teams to ensure successful application delivery. Professional & Technical Skills: - Working knowledge of developing scalable, secure software application- Working experience on full stack development. In dept understanding of microservice architecture, containerization, Kubernetes, API driven development, Rest API architecture, Proxy setup, load balancer, Istio- Working experience in effort estimation, review of architecture, design and code. Have built softwares keeping in mind, performance, scalability, maintainability and security. Working understanding of software architectures, design patterns - Loosely coupled vs tightly coupled architectures, sync vs async processing, multithreading, multiprocessing. multi tenancy and data isolation- Data engineering pipelines batch vs streaming- Understanding of publisher/subscriber model- Experience with cloud computing platforms and cloud architecture GCP, Azure, AWS- Understanding of Hub-Spoke Architecture- Strong understanding pf programming languages like Java. Working understanding of Java Spring boot and MVC- Familiarity with Database design, data modelling SQL - Workflow management- Working Understating of IAM, role-based access control, policy-based access control, attribute-based access control- Understanding of LDAP, SAML, AD integrations- Excellent communication skills to easily convey complex technical concepts- Ability to work in Agile setup, scrum- Understanding of Devops pipelines- Understanding of approached like canary, blue green, AB testing- Must Have Skills: Proficiency in Google Cloud Platform Architecture.- Good To Have Skills: Experience with Spring Boot.- Strong understanding of application design and development.- Experience with application configuration and deployment.- Solid grasp of software engineering principles. Additional Information:- The candidate should have a minimum of 15 years of experience in Google Cloud Platform Architecture.- The ideal candidate will possess a strong educational background in software engineering or a related field, along with a proven track record of delivering impactful applications.- This position is based at our Bengaluru offic Qualification 15 years full time education

Overview As a Visualization Platform Architect, you will be a key techno-functional expert leading and overseeing PepsiCo's data visualization platforms and operations. You will drive a strong vision for how visualization platforms can proactively create a positive impact on the business. You'll be an empowered leader of a team of visualization engineers who build platform products for visualization optimization, cost efficiency, and tools for BI operations on the PepsiCo Data Lake. You will enable analytics, business intelligence, and data exploration efforts across the company. As the leader of the visualization platform team, you will help in managing governance frameworks to ensure best practices in visualization platforms for large and complex data applications in public cloud environments. You will work closely with process owners, product owners, and business users. You'll be working in a hybrid environment with in-house, on-premises data sources as well as cloud and remote systems. Responsibilities Active contributor to cost optimization of visualization platforms and services. Manage and scale Azure-based visualization platforms to support new product launches and ensure platform stability and observability across BI products. Build and own the automation and monitoring frameworks that capture metrics and operational KPIs for visualization platforms for cost and performance. Implement best practices for system integration, security, performance tuning, and platform management in BI tools. Empower the business by creating value through the increased adoption of data visualization and business intelligence landscapes. Collaborate with internal clients (data science and product teams) to drive solutioning and proof-of-concept (PoC) discussions. Advance the architectural maturity of visualization platforms by engaging with enterprise architects and strategic internal and external partners. Define and manage SLAs for visualization platforms and processes running in production. Support large-scale experimentation in data visualization and dashboarding. Prototype new approaches and build scalable visualization solutions. Research and implement state-of-the-art methodologies in data visualization. Document learnings, best practices, and knowledge transfer strategies. Create and audit reusable templates, dashboards, and libraries for BI tools. Qualifications 14+ years of overall technology experience, including at least 4+ years of hands-on experience in visualization platform architecture, program management, and advanced analytics. 6+ years of experience with data visualization tools such as Power BI, Tableau, and Looker. Strong expertise in visualization platform optimization and performance tuning. Experience in managing multiple teams and collaborating with different stakeholders to implement the team's vision. Fluent with Azure cloud services. Azure Certification is a plus. Experience integrating multi-cloud services with on-premises visualization platforms. Expertise in data modeling , data warehousing, and building BI semantic models. Proficient in DAX queries, Copilot, and AI-powered visualization tools. Experience building and managing highly available, distributed BI platforms. Hands-on experience with version control systems (GitHub) and deployment & CI/CD tools. Knowledge of Azure Data Factory, Azure Synapse, and Azure Databricks. Experience with statistical and ML-driven visualization techniques is a plus. Experience with visualization solutions in retail or supply chain is advantageous. Understanding of metadata management, data lineage, and BI governance frameworks. Working knowledge of agile methodologies, including DevOps and DataOps concepts. Familiarity with augmented analytics tools (e.g., ThoughtSpot, Tellius) is a plus.

Overview The ServiceNow Platform Architect is responsible for designing, implementing, and managing the ServiceNow platform within PepsiCo. This role ensures the platform meets business requirements, aligns with enterprise architecture, follows best practices and supports PepsiCos strategic objectives. The architect will collaborate with various stakeholders to understand their needs, provide technical leadership, and drive the continuous improvement of the platform. Key responsibilities include overseeing the development of custom applications, integration with other systems, maintaining data integrity, and ensuring the platform's performance, security and scalability. The ideal candidate will possess deep technical expertise in ServiceNow, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical teams. Responsibilities Develop and maintain the overall ServiceNow platform architecture, ensuring alignment with business goals and industry best practices. Lead the design of scalable and sustainable solutions, considering performance, security, and integration requirements. Provide technical leadership to a team of ServiceNow developers and administrators. Collaborate with IT and business stakeholders to understand requirements and assist in translating them into effective ServiceNow solutions. Oversee the implementation and configuration of ServiceNow modules. Ensure adherence to coding and configuration standards. Design and implement integrations between ServiceNow and other enterprise systems to streamline processes and data flow. Participate in establishing and enforcing guardrails, policies, and ensuring compliance with security standards and regulations. Collaborate with cross-functional teams, including IT teams, business units, and external vendors, to gather requirements and ensure successful platform implementation. Act as a bridge between technical and non-technical stakeholders, facilitating effective communication. Create and maintain technical documentation, including architectural diagrams, configuration guides, and best practice documentation. Provide training and mentorship to team members to enhance their ServiceNow skills. Qualifications Key Skills/Experience Required Overall 8+ years of IT experience Bachelors degree in computer science or information technology, masters degree preferred. Proven experience of 5+ years as a ServiceNow Platform Architect, with a strong focus on platform design and implementation. ServiceNow Architect certification is highly desirable. In-depth knowledge with implementation experience with 1 or more products. Proven experience leading ServiceNow implementations, including customization, integration, and development. In-depth understanding of ServiceNow platform architecture, ServiceNow modules, scripting, integrations, and best practices. Exposure to technologies like Java Script, jQuery, AJAX, XML, HTML, CSS, AngularJS, Jelly and Web Services Integration (REST and JSON, XML) ServiceNow Portal and/or Mobile solution delivery experience. Experience in Agile methodologies and DevOps practices. Familiarity with ITIL processes and frameworks. Excellent problem-solving and analytical skills, with the ability to propose innovative solutions to complex technical challenges. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Influencing skills, including the ability to develop positive relationships with IT and business partners. Leadership abilities, with the capability to mentor and guide ServiceNow developers. Excellent communication skills - must be able to convey complex technical concepts in a clear and concise manner. Adaptability, teamwork and time management

Overview Leading the design, development, and optimization of scalable, high-performance AI/ML platforms, integrating cutting-edge cloud services, and ensuring seamless interaction with front-end applications Responsibilities Spearhead the development and implementation strategy for backend APIs, focusing on creating scalable, reliable, and high-performance solutions that align with business goals. Oversee the management of Azure Kubernetes Service (AKS) (and similar capability for AWS EKS) deployments, optimizing container orchestration to ensure seamless application scaling and performance. Oversee management and automation of pipelines related to data storage, data movement and data retrieval for various forms of data (real-time, audit, fast moving messages) as well as formats (structured SQL storage, unstructured BLOB storage and Semi-structured JSON and related format in no-SQL DB) between edge and cloud and between cloud applications mediated by File, Service/API, Message Bus and bulk-movement options. Direct cloud operations to achieve optimal system performance, security, and cost-efficiency, leveraging Azure cloud services and infrastructure. Champion DevOps practices across the team, promoting automation, continuous integration (CI), and continuous deployment (CD) to enhance operational efficiency. The CI/CD automation should also include deployment strategies and automation for ML components (e.g., MLOps related pipeline building and automation). Desirable to have skills with Github, Ansible, ADO, Terraform and ability to integrate QA tools such as Sonar Cube, Synk etc. Contribute to a robust release management strategy and ensure that the CI/CD pipeline incorporates and aligns with complex, global and local release management strategy. Ensure that test automation, deployment automation (including edge deployments) and observability are integral part of release management and CI/CD pipelines. Facilitate collaboration among cross-functional teams, ensuring the seamless integration of backend services with frontend platforms and other system components. Establish and rigorously monitor service-level objectives (SLOs) and key performance indicators (KPIs) to maintain and improve backend system and cloud infrastructure performance. Lead incident response initiatives and conduct thorough post-incident analyses to identify root causes and implement preventive strategies, ensuring system integrity. Drive continuous improvement efforts, focusing on system efficiency, downtime reduction, and resource optimization. Maintain up-to-date knowledge of the latest backend technologies, Azure services, and DevOps tools, integrating innovative practices into our operations. Cultivate a team culture that values innovation, excellence, and continuous learning, encouraging team development and the adoption of best practices. Qualifications Bachelors or masters degree in computer science, Engineering, or a closely related field. A minimum of 8 years of experience in backend API development, cloud infrastructure management, particularly Azure and AWS (EKS and AKS) as well as CI/CD automation. Demonstrated proficiency in DevOps methodologies and cloud process management, with a strong technical foundation in Azure cloud services, Kubernetes, and API development with a solid understanding of security, scalability, and high availability in cloud environments. Hands-on experience with CI/CD pipelines, automation tools, and cloud-native technologies involving complex edge deployments and multiple version release management Hands on experience with Blue-Green and Canary deployment (strategy, design and development) and incorporating learnings into release cycle in real-time Proven leadership capabilities in managing complex technical projects and guiding high-performing teams towards achieving operational excellence. Exceptional problem-solving skills and a strategic mindset, capable of addressing technical challenges effectively. Excellent communication and collaboration abilities, with a proven track record of engaging successfully with various stakeholders. A history of driving operational improvements and sustaining high-performance backend systems, demonstrating a commitment to innovation and quality.

Overview As a Visualization Platform Architect, you will be a key techno-functional expert leading and overseeing PepsiCo's data visualization platforms and operations. You will drive a strong vision for how visualization platforms can proactively create a positive impact on the business. You'll be an empowered leader of a team of visualization engineers who build platform products for visualization optimization, cost efficiency, and tools for BI operations on the PepsiCo Data Lake. You will enable analytics, business intelligence, and data exploration efforts across the company. As the leader of the visualization platform team, you will help in managing governance frameworks to ensure best practices in visualization platforms for large and complex data applications in public cloud environments. You will work closely with process owners, product owners, and business users. You'll be working in a hybrid environment with in-house, on-premises data sources as well as cloud and remote systems. Responsibilities Active contributor to cost optimization of visualization platforms and services. Manage and scale Azure-based visualization platforms to support new product launches and ensure platform stability and observability across BI products. Build and own the automation and monitoring frameworks that capture metrics and operational KPIs for visualization platforms for cost and performance. Implement best practices for system integration, security, performance tuning, and platform management in BI tools. Empower the business by creating value through the increased adoption of data visualization and business intelligence landscapes. Collaborate with internal clients (data science and product teams) to drive solutioning and proof-of-concept (PoC) discussions. Advance the architectural maturity of visualization platforms by engaging with enterprise architects and strategic internal and external partners. Define and manage SLAs for visualization platforms and processes running in production. Support large-scale experimentation in data visualization and dashboarding. Prototype new approaches and build scalable visualization solutions. Research and implement state-of-the-art methodologies in data visualization. Document learnings, best practices, and knowledge transfer strategies. Create and audit reusable templates, dashboards, and libraries for BI tools. Qualifications 12+ years of overall technology experience, including at least 4+ years of hands-on experience in visualization platform architecture, program management, and advanced analytics. 6+ years of experience with data visualization tools such as Power BI, Tableau, and Looker. Strong expertise in visualization platform optimization and performance tuning. Experience in managing multiple teams and collaborating with different stakeholders to implement the team's vision. Fluent with Azure cloud services. Azure Certification is a plus. Experience integrating multi-cloud services with on-premises visualization platforms. Expertise in data modeling , data warehousing, and building BI semantic models. Proficient in DAX queries, Copilot, and AI-powered visualization tools. Experience building and managing highly available, distributed BI platforms. Hands-on experience with version control systems (GitHub) and deployment & CI/CD tools. Knowledge of Azure Data Factory, Azure Synapse, and Azure Databricks. Experience with statistical and ML-driven visualization techniques is a plus. Experience with visualization solutions in retail or supply chain is advantageous. Understanding of metadata management, data lineage, and BI governance frameworks. Working knowledge of agile methodologies, including DevOps and DataOps concepts. Familiarity with augmented analytics tools (e.g., ThoughtSpot, Tellius) is a plus.

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: The ServiceNow Developer will be part of the Engineering team responsible for development and support of the ServiceNow products - ITSM, ITAM and ITOM, including Service Catalog, Service Portal, Operational ITIL Processes, CMDB, Discovery, Event Mgmt., and System Integrations. Your Primary Responsibilities: Assist in development and implementation of applications using ServiceNow platform capabilities Develop and implement integrations and workflows, using Flow Designer, legacy Workflow, Integration HUB, and REST Work closely with other senior engineers and product managers/Business System Analysts to understand detailed requirements and own your code to design, develop, test automation and delivery of high-quality products Develop reusable code, review and improve test cases, and collaborate with internal teams to ensure test results meet expectations Support execution of releases, product upgrades, modern technology deployments Provide 2nd level ServiceNow support, resolve incidents, Process Management and Project Coordination Perform peer reviews on the work of other team members, including the review of high-level designs, code, and test plans and results Effective communication skills, both written and verbal, with the ability to describe technical solutions to internal and external team members Experience with working in onshore/offshore team environment Qualifications: At least 4 yrs. of software development experience with at least 2+ years in ServiceNow Bachelors or Masters in Computer Science or equivalent Certification in ITIL and one of the ServiceNow Implementation Specialist (CIS) ITSM, Discovery Talents Needed for Success: Strong working knowledge in IT Service Management, and CMDB At least 2 yrs. of experience with JavaScript, HTML, AngularJS, REST APIs Familiarity with SDLC and Agile methodologies ServiceNow Platform/Scripting/APIs/Service Portal/Applications experience ServiceNow System Administrator (CSA) and Application Development (CAD) Excellent understanding of Service platform architecture, releases, and best practices ServiceNow Discovery, EM, ATFs, IT Asset Management and IT Operations Management Familiarity with Unix, Linux, Shell Scripting Practical experience with agile methodologies/tools

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The impact you will have in this role: The Associate Director/Senior Manager - ServiceNow Engineering will be part of the Engineering team responsible for development and support of the ServiceNow products - ITSM, and ITOM, including Service Catalog, Service Portal, Operational ITIL Processes, ITAM, CMDB, Discovery, Event Mgmt., and System Integrations Your Primary Responsibilities: Manage development and implementation of applications using ServiceNow platform capabilities Manage team of engineers (developers and testers) to design, develop, test automation and delivery of high-quality products on ServiceNow platform Collaborate with Product owners, Business Analysts and stakeholders to provide engineering and architectural expertise to solution designProvide engineering expertise on ServiceNow platform to Product Team and stakeholders to influence and drive platform adoption Manage and support execution of releases, product upgrades and technology deployments Provide level-3 support to address critical incidents and manage day-to-day activities of the Engineering team Lead/represent team in Agile Scrum ceremonies, SDLC process management and be accountable for project deliverables Own and drive Engineering roadmap, work across organization and exercise influence to ensure commitment to internal/external stakeholders and product quality Produce engineering metrics and drive efficiency in SDLC processes/teams Responsible for staffing, mentoring, and maintaining high performing engineering team Collaborate with onshore/offshore team environment across US/India time zones **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents needed for Success: 12+ years managing software development teams, with 4+ years in ServiceNow Bachelor's or Master's in Computer Science or equivalent Strong understanding of Service platform architecture, releases, and best practices Expertise in IT Service Management, ServiceNow Discovery, CMDB, Event Management, and ATF 5+ years with JavaScript, HTML, AngularJS, REST APIs Advanced experience with ServiceNow Platform/Scripting/APIs/Service Portal/Applications/Flow Designer/IHUB Certifications: ServiceNow System Administrator (CSA) and Application Development (CAD) SDLC and Agile methodologies expertise Skilled in managing multiple priorities and project deliverables Excellent written and verbal communication skills to explain technical solutions clearly to various audiences Preferred Skills IT Asset Management and Operations Management ServiceNow: AI/ML, UI Builder, Virtual Agent, AI Search Certifications: ServiceNow CIS ITSM, ITOM, Discovery, CMDB, CTA

Role Purpose The purpose of the role is to create and engineer exceptional product architectural design for existing and new products and enable delivery teams to provide exceptional client engagement and satisfaction. Do - Define product requirements and design needs by displaying complete understanding of product vision and business requirements - Develop architectural designs for the new and existing products - Part Implementation of derived solution - Debug and Solve critical problems during implementation - Evangelize Architecture to the Project and Customer teams to achieve the final solution. - Constant analysis and monitoring of the product solution - Continuously improve and simplify the design, optimize cost and performance - Understand market- driven business needs and objectives; technology trends and requirements to define architecture requirements and strategy - Create a product-wide architectural design that ensures systems are scalable, reliable, and compatible with different deployment options - Develop theme-based Proof of Concepts (POCs) in order to demonstrate the feasibility of the product idea and realise it as a viable one - Analyse, propose and implement the core technology strategy for product development - Conduct impact analyses of changes and new requirements on the product development effort - Provide solutioning of RFPs received from clients and ensure overall product design assurance as per business needs - Collaborate with sales, development, consulting teams to reconcile solutions to architecture - Analyse technology environment, enterprise specifics, client requirements to set a product solution design framework/ architecture - Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology - Define and understand current state product features and identify improvements, options & tradeoffs to define target state solutions - Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps - Validate the solution/ prototype from technology, cost structure and customer differentiation point of view - Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem - Tracks industry and application trends and relates these to planning current and future IT needs - Provides technical and strategic input during the product deployment and deployment - Support Delivery team during the product deployment process and resolve complex issues - Collaborate with delivery team to develop a product validation and performance testing plan as per the business requirements and specifications. - Identifies implementation risks and potential impacts. - Maintain product roadmap and provide timely inputs for product upgrades as per the market needs - Competency Building and Branding - Ensure completion of necessary trainings and certifications - Develop Proof of Concepts (POCs), case studies, demos etc. for new growth areas based on market and customer research - Develop and present a point of view of Wipro on product design and architect by writing white papers, blogs etc. - Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits - Be the voice of Wipro's Thought Leadership by speaking in forums (internal and external) - Mentor developers, designers and Junior architects for their further career development and enhancement - Contribute to the architecture practice by conducting selection interviews etc Mandatory Skills: MuleSoft Platform Architecture.: Experience: 8-10 Years.

Job Title: Platform Architect Role Description: Technical Platform Architect (TPA) serves as technical lead driving the design, deployment, and optimization of scalable Contact Center as a Service (CCaaS) solutions. TPA is engaged early in the project, working closely with the Engagement managers, solution consultants, implementation team and product team. From pre-sales scoping to solution delivery, TPA ensures that the solution architecture meets the customer's goals and provides support and inputs for creating scope of work. Core responsibilities: 1. Solution design and implementation: Support the sales process by reviewing solution design. Evaluate implementation strategies and customize estimates for TPA-assigned accounts. Provide consultation to stake holders with appropriate design & solution approaches, managing technical implementation decisions, defining solutions, and identifying critical risks throughout the engagement lifecycle. Working with the solution consultants, and engagement managers to ensure solution designs meet customer needs. TPA initiates and owns the design and associated artifacts like LLD , Security compliance documentation etc to build an adequate operational foundation. 3. Enterprise architecture: Analyze business and technical requirements to create a comprehensive architecture, including low-level designs (LLDs) and an architectural blueprint for digital transformation. This framework will be essential and should be easy for consumption by the implementation team. Work closely with all stake holdersto map out solution builds. Align technical architecture with business goals and act as a trusted advisor to customers. 4. Implementation of Best Practices and Templates: Implementing best practices and configuration: Guarantee instance health by verifying configuration and workflow. Sprinklr best practices and improvement guidelines for different configurations. UAT and Sandbox protocol compliance: Maintain system health by enforcing UAT and sandbox protocols to ensure compliance with best practices throughout the configuration lifecycle. 5. Delivery Operating Model Governance: Go-Live supervision and support: Create a governance process that ensures successful implementation. End User Acceptance and continuous support while maintaining alignment with customer goals. Project delivery and handover: Work with strategy consultants to support project delivery for delivery and customer success teams. Engage during the design process to provide oversight and answer operational questions. 6. Thought leadership and customer advocacy: Thought leadership and sharing best practices: Provide thought leadership by sharing best practices, industry use cases, and learning from previous projects to improve customer experience. Account-Level Awareness & Strategic Initiatives: Remain informed of prominent Managed Services (MS) initiatives on assigned accounts to ensure alignment and continuity across customer engagements. Required Qualifications: Education: Bachelor's degree in Computer Science information technology or related fields (will be specially considered) Experience: 8+ years in cloud solution architecture. Contact Center Solutions or digital transformation Technical Skills: Expertise in CCaaS platforms (Sprinklr, Avaya, Genesys), cloud architecture (AWS, Azure), and DevOps principles. Soft Skills: Strong Communication Advisory skills and project supervision. Certifications: AWS, Azure, or related cloud solution certification required.

Meet the Team This is an excellent opportunity to bring your talents to the group that develop solutions in Cisco's routing and cloud technologies for the largest web scalers and service providers of the world. This dynamic team develops and supports communication networks and actively engages with all teams across Cisco to leverage solutions. You will work with a technical community and interact with some of the most respected guides in networking as you provide critical engineering support for very large-scale customer deployments. As an engineer in this team, you will have the opportunity to not only support some of the world's largest Web scaler and Service Provider networks. You will also work with Product management, Sales and Marketing teams on pro-active customer engagements covering current technologies. You will actively engage engineering architects and technical domain guides in product development giving to product quality, debuggability and customer technical requirements. Your Impact You are not just a technical guide in your team but also possess the ability to drive your team towards technical expertise. You are passionate, care about customers success, and inspire others to feel the same Actively engage, take ownership, and aim to resolution critical customer issues in Ciscos Routing portfolio Provide guide support and be a critical point of contact for technical and operational issues that require engineering expertise to resolve Apply analytical skills and profound technical knowledge to understand and resolve product and network problems of high complexity Provide technical support to Cisco customer-facing teams and customers; provide status updates on the overall deployment projects Actively engage with Ciscos customer facing teams and travel to customer sites if needed Efficiently apply lab setups to recreate and solve complex problems in systems due to configuration, software or hardware defects Uncover systematic problems and drive plans with respective teams for long term solutions providing better customer experience and product/solution stability Minimum Qualifications: Bachelors in STEM with or more shown experience working in network engineering Demonstrated experience working with protocols (BGP/OSPF/ISIS; EVPN, BFD, IPv4/IPv6; MPLS TE/FRR; L2/L3VPN; RSVP; Multicast (v4/v6) Experienced with real-time operating systems commonly used in Networking systems like IOS-XR, IOS-XR Experience with Linux and open-source technologies Experience with large scale routing and switching architectures Demonstrated experience fixing networking issues in live customer environments to effectively diagnose and resolve problems Preferred Qualifications: CCIE routing or CCIE Service Provider Familiarity with internal Cisco organization and eco-system (BU, AS, TS, PLM, Operations) Masters Degree or equivalent experience in STEM Proven expertise with IOS XR based platform architectures i.e., Cisco 8000, NCS5500 / 5700, ASR9K, NCS540 and NCS560 Practical knowledge and experience with AI concepts and applications