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2.0 - 6.0 years
0 Lacs
delhi
On-site
As a HubSpot Sales Administrator based in Pune, Maharashtra, you will be responsible for configuring and managing HubSpot Sales Hub to align with the business goals. Your role will involve optimizing sales workflows and lead nurturing strategies to enhance overall efficiency. You will play a crucial role in maintaining data accuracy, generating insightful reports, and creating dashboards to provide valuable insights for the sales team. Additionally, you will be responsible for training and supporting sales team members on HubSpot usage to ensure seamless adoption and utilization of the platform. Collaboration across Sales, Marketing, and Customer Service departments will be a key aspect of your role to ensure smooth operations and alignment of strategies. The ideal candidate for this position will have a strong background in using HubSpot Sales Hub and CRM systems, along with excellent data management and analytical skills. Effective communication, problem-solving abilities, and the capacity to train users and drive platform adoption are essential for success in this role. Possessing HubSpot certifications would be considered a significant advantage. If you are passionate about leveraging technology to drive sales effectiveness and contribute to the growth of a dynamic organization, we encourage you to apply for this position and be part of our team.,
Posted 1 week ago
6.0 - 10.0 years
6 - 10 Lacs
Mumbai, Maharashtra, India
On-site
About this role We are looking foraDirector of Producttoenable our internal customers tosuccessfullyadopt EDP.In this role,you willleadtheteamresponsibleforassistingEDP susers-includingAladdin sdataengineers,AI teams, andDPaaSadopters- as theyonboardtheirdata and consumption toEDP.You willdefine andprovideworkflows,tools, documentation, and assistanceto help adopting teams self-onboard;identify bottlenecks and pain points in the platform s capabilities and user experienceand work with the wider EDP product and engineering teams to resolve these;and develop KPIs to objectively measure the value that the platform delivers to itsadopters. Responsibilities: Customer Success Strategy :Develop and executea customer-centeredstrategy to drivenewadoption of EDP byinternal BlackRock teams,andtoexpandexisting teams use of the platform. AdoptionConsultation :Work with adopting teams to understand their specificuse cases and goalsfor using the platform;provide guidance tohelpthemdeployanduseEDP effectively, employingthe platform s full capabilities to meet their goals. MigrationPlanning : Collaborate closely withadopters,engineering teams,datagovernance, operations,andprogram managerstosupportdevelopingrealistic programsof worktotransition from existing data platformsto EDP;definethemeasures of successfor the migrationprograms. Relationship Management : Develop strong, long-term relationships withEDP adoptersto measure and ensuretheirongoing satisfaction,anticipatechallenges, andidentifyimprovement opportunities for the platform. User Experience :Work withUX specialists andthe wider EDP product team to champion alow-frictionuser experience for adopters and theirdata consumers,focusing ontheplatform susability, intuitiveness, and overall user satisfaction. Adoption and Evangelism :Promoteadoption ofEDPacross the organization, providingdemonstrations,training, documentation, and support as needed. Act as a vocal advocate for theplatformboth internally and externally. ValueDelivery :Establishkey performance indicators (KPIs) and metrics to track thebusiness value delivered byEDP,iterating based on insights and feedback. TeamDevelopment :Build, lead, and mentor the teamsupporttingplatform adoption,andhelp togrow thenext generation of BlackRocktechnologistsbymaturingtheteam soperatingmodel andworkingpractices. Qualifications: Bachelors degree in Computer Science, Engineering, Business Administration, or related field; advanced degree preferred. Minimum of12years of experience, with at least7yearsin a leadership rolefocused onenablingadoption ofcloud-baseddataplatforms orPlatform-as-a-Service(PaaS)offerings. Experience building and leadinghigh performing customer success teams, anda track recordof drivingproductadoption andexpansionwithin complex enterprise environments. Experienceworkingin andwithglobally distributed teamsin ascaledAgile environment. Strong analytical and problem-solving skills, with the ability toacquireandtranslate data-driven insights into actionable product strategies. Excellent communication and interpersonal skills, with the ability to effectively engage and influenceboth technical and businessstakeholders at all levels of the organization. Experienceusingindustrystandardcommunicationtools and technologies, e.g.Miro, Visio, PowerPoint, Wiki.
Posted 1 month ago
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