8 Platform Administration Jobs

You are an experienced ServiceNow GRC Developer with over 7 years of hands-on experience on the ServiceNow platform. Your role involves implementing GRC modules such as Policy & Compliance, Risk Management, Vendor Risk, and Audit Management. You will be responsible for customizing workflows, forms, dashboards, and reports to meet specific business requirements. As a ServiceNow GRC Consultant, you will focus on developing ServiceNow Workspaces tailored to GRC needs and enhancing ServiceNow Portals with catalog forms and widgets. Your expertise in scripting, including JavaScript, Business Rules, and Script Includes, will be crucial in optimizing performance and customizing the platform to align with business needs. Integration is a key aspect of your role, as you will be required to integrate with external systems using REST/SOAP APIs and MID Servers. Monitoring and resolving integration issues will be part of your responsibilities. Additionally, you will perform platform maintenance, upgrades, and provide user support, collaborating with business users to enhance GRC functionality and usability. Your skills should include a strong background in ServiceNow GRC/IRM modules, proficiency in ServiceNow Workspace and Portal development, and advanced scripting knowledge. Experience with integration using REST/SOAP APIs, translating business requirements into technical solutions, and platform administration are essential. Excellent communication and problem-solving skills are also required for this role. Preferred certifications for this position include CIS Risk and Compliance, CIS Vendor Risk (TPRM), CIS Business Continuity Management (BCM), CSA ServiceNow System Administrator, and CAD Certified Application Developer. Experience with Agile methodology and exposure to other ServiceNow modules such as ITSM, SecOps, and ITOM would be beneficial.,

As a Marketing Cloud Automation Lead with 12-15 years of experience in Salesforce Marketing Cloud (SFMC), you will be responsible for leading the design, development, and execution of integrated marketing automation campaigns across multiple channels. Your role will involve managing complex Marketing Cloud projects to ensure timely delivery and successful implementation. You will develop and maintain sophisticated email marketing programs, including segmentation, personalization, A/B testing, and automation. Additionally, you will manage and optimize mobile marketing campaigns, including SMS, MMS, and push notifications. Your expertise will be crucial in integrating marketing automation with other Salesforce products such as Sales Cloud and Service Cloud. You will be expected to analyze campaign performance data to identify trends, measure ROI, and provide data-driven recommendations for optimization. Collaboration with cross-functional teams, including marketing, sales, and product teams, will be essential to ensure alignment and achieve business objectives. As a Salesforce Marketing Cloud Platform Expert, you should have experience in several end-to-end SFMC implementations and possess thorough knowledge of all core Marketing Cloud products, including Email Studio, Journey Builder, Mobile Studio, Social Studio, Advertising Studio, Content Builder, Interaction Studio, and Data Studio. Your proficiency in advanced features like predictive modeling, AI-powered personalization, and complex journey orchestration will be valuable. Your strong understanding of integrating Marketing Cloud with other Salesforce products and external systems, platform administration, scripting & coding abilities, API integration skills, data manipulation expertise, digital marketing strategy understanding, business acumen, and customer-centric approach will be critical to your success in this role. Your ability to make data-driven decisions, analyze data, and report campaign performance will be essential. Moreover, your soft skills, including leadership, excellent communication, stakeholder management, and project management abilities, will play a key role in leading and mentoring junior team members on Salesforce Marketing Cloud best practices. Your hands-on experience with Email Studio, Journey Builder, and Automation Studio will be required to create, test, deploy email campaigns, design and manage customer journeys, and build and manage automated workflows effectively. In summary, as a Marketing Cloud Automation Lead, your role will involve leading the development and execution of integrated marketing automation campaigns, managing complex Marketing Cloud projects, integrating marketing automation with other Salesforce products, analyzing campaign performance data, collaborating with cross-functional teams, and staying up-to-date on the latest Salesforce Marketing Cloud features and best practices. Your expertise in Salesforce Marketing Cloud Platform, including end-to-end implementations, core products, advanced features, integrations, platform administration, scripting & coding, API integration, data manipulation, digital marketing strategy, business acumen, and customer-centricity, will be crucial to achieving successful marketing outcomes.,

We are looking for a ServiceNow Architecture professional with expertise in ServiceNow, technical solution design, and implementation of SNOW applications. As a ServiceNow Enterprise Architecture (APM) in our team based in Hyderabad, you will have 7 to 10 years of experience in this field. This is a full-time employment opportunity. Your responsibilities will include: - Demonstrating 5 - 10 years of experience in technical solution design and implementation of the ServiceNow application. - Establishing a robust foundation to support business growth. - Implementing governance processes and an effective operating model. - Collaborating with Enterprise Architecture and related teams to align enterprise design with ServiceNow best practices. - Representing the ServiceNow platform team in IT governance boards. - Minimizing customization by utilizing pre-built ServiceNow capabilities. - Maintaining a comprehensive view of the existing platform architecture. - Aligning platform capabilities with business strategy and the ServiceNow roadmap. - Leading the Platform Support and Development team in implementing best practices, policies, and coding standards. - Providing architectural controls, assessing new requirements, and identifying opportunities for solution optimization. - Overseeing governance efforts and leading the implementation of new platform requirements. - Staying up-to-date with ServiceNow innovations and relevant integrated technologies. - Evaluating platform performance, scalability, security, usability, and maintainability. The successful applicant will: - Possess deep expertise in enterprise security and architecture. - Have extensive experience in enterprise architecture. - Have a strong background in database schema design and data modeling. - Be skilled in gathering and analyzing business and technical requirements. - Demonstrate high proficiency in communication. Expertise you'll bring: - Workflows and system integrations. - AI, machine learning, and analytics. - User experience and feedback mechanisms. - Scalable and reusable data models. - Security, compliance, and risk management. - Platform administration, configuration, and development. In addition to a competitive salary and benefits package, we offer a culture focused on talent development with quarterly promotion cycles, company-sponsored higher education, and certifications, the opportunity to work with cutting-edge technologies, employee engagement initiatives, annual health check-ups, and insurance coverage for you and your family. At Persistent Ltd., we are committed to fostering diversity and inclusion in the workplace, inviting applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We provide hybrid work options, flexible working hours, and a supportive environment for employees with specific requirements. Join our values-driven and people-centric work environment to accelerate your growth, make a positive impact using the latest technologies, enjoy collaborative innovation, and unlock global opportunities. Let's unleash your full potential at Persistent, an Equal Opportunity Employer that prohibits discrimination and harassment of any kind.,

Job Summary: We are looking for a skilled SAS Administrator to manage and optimize our SAS infrastructure, focusing on installation, configuration, troubleshooting, and support for both SAS 9.4 and SAS Viya environments. Key Responsibilities: SAS Installation & Configuration: Design and implement SAS solutions following best practices, including installing SAS 9.4 and SAS Viya 3.5 in both single and multi-machine configurations. Upgrades & Migrations: Perform in-place upgrades and migrations for SAS solutions, ensuring seamless transitions. Integration & Administration: Integrate SAS products with third-party tools, and administer components like Metadata Server, Web Server, and Clustered Metadata. License & Hotfix Management: Handle SAS license renewals and apply necessary hotfixes to maintain system health. SAS Developer Tools: Utilize SAS DI, SAS EG, and deployment backup/recovery tools to support the environment. Kubernetes Administration: Administer SAS Viya 4 on Kubernetes (OpenShift Cluster), ensuring smooth deployment and operation. Scheduling & Security: Manage job schedulers (e.g., cron, LSF) and implement row-level security to protect sensitive data. Support & Troubleshooting: Provide ongoing support to SAS developers, troubleshoot issues, and perform root cause analysis (RCA) for SAS 9.4 and Viya problems. User Management: Manage user access and permissions, including the Viya SAS Management Console, and implement security measures. Problem-Solving & Proactivity: Demonstrate strong problem-solving skills, a proactive attitude, and the ability to quickly learn new tools and technologies. Qualifications: Proven experience with SAS 9.4 and SAS Viya, particularly in installation, configuration, and administration. Expertise in managing SAS environments and integrating third-party tools. Strong knowledge of Linux, Kubernetes, and SAS developer tools (e.g., DI, EG). Problem-solving abilities and proactive in resolving technical issues.

We are seeking a SAP Infrastructure Specialist to join our team at BT-TC-Core Platforms. As a Senior/Expert level professional, you will play a crucial role in managing and optimizing SAP Business Technology Platform services. Your responsibilities will include platform administration, security management, troubleshooting, and automation to ensure the smooth operation of SAP BTP services. Your main duties will revolve around platform administration and support for SAP BTP services. This will involve managing BTP subaccounts, entitlements, and quotas, as well as provisioning and configuring various services such as SAP Build Work Zone, ABAP Cloud Environment, SAP HANA Cloud, PostgreSQL, SAP Integration Suite, SAP Build Process Automation, and SAP Joule. Additionally, you will configure and maintain destinations, service keys, and Cloud Connector for backend integration, troubleshoot Cloud Connector issues, BAS errors, and connectivity issues in Eclipse + ABAP Cloud, and implement infrastructure automation using Terraform while supporting CI/CD setup for BTP projects. To excel in this role, you should have proven experience in SAP BTP administration, expertise in service provisioning and configuration, a strong background in security and access management, familiarity with troubleshooting Cloud Connector and BAS errors, experience with infrastructure automation tools like Terraform, and knowledge of CI/CD processes. It would be advantageous if you have experience with SAP Cloud ALM, an understanding of operational scripting and task automation, and familiarity with enterprise-level cloud infrastructures. This position offers the opportunity to work with advanced cloud services within a dynamic environment that emphasizes automation and service efficiency.,

Job Summary: We are looking for a skilled SAS Infrastructure Specialist to manage and optimize our SAS infrastructure, focusing on installation, configuration, troubleshooting, and support for both SAS 9.4 and SAS Viya environments. Key Responsibilities: SAS Installation & Configuration: Design and implement SAS solutions following best practices, including installing SAS 9.4 and SAS Viya 3.5 in both single and multi-machine configurations. Upgrades & Migrations: Perform in-place upgrades and migrations for SAS solutions, ensuring seamless transitions. Integration & Administration: Integrate SAS products with third-party tools, and administer components like Metadata Server, Web Server, and Clustered Metadata. License & Hotfix Management: Handle SAS license renewals and apply necessary hotfixes to maintain system health. SAS Developer Tools: Utilize SAS DI, SAS EG, and deployment backup/recovery tools to support the environment. Kubernetes Administration: Administer SAS Viya 4 on Kubernetes (OpenShift Cluster), ensuring smooth deployment and operation. Scheduling & Security: Manage job schedulers (e.g., cron, LSF) and implement row-level security to protect sensitive data. Support & Troubleshooting: Provide ongoing support to SAS developers, troubleshoot issues, and perform root cause analysis (RCA) for SAS 9.4 and Viya problems. User Management: Manage user access and permissions, including the Viya SAS Management Console, and implement security measures. Problem-Solving & Proactivity: Demonstrate strong problem-solving skills, a proactive attitude, and the ability to quickly learn new tools and technologies. Qualifications: Proven experience with SAS 9.4 and SAS Viya, particularly in installation, configuration, and administration. Expertise in managing SAS environments and integrating third-party tools. Strong knowledge of Linux, Kubernetes, and SAS developer tools (e.g., DI, EG). Problem-solving abilities and proactive in resolving technical issues.

As a member of the Curriculum Associates team, you believe in the potential of every child and are dedicated to changing the face of education technology. With award-winning learning programs like i-Ready that serve a third of the nation's K8 students, our commitment to making classrooms better places has been the driving force behind our innovative programs for over 50 years. Our team of over 2,500 employees consists of lifelong learners who are passionate about serving the educational community with world-class programs and support every day. Key Responsibilities: Platform Administration: - Manage and maintain the Gainsight platform, including user setup, permissions, and configuration. - Customize Gainsight Dashboards, Reports, Rules Engine, and other features to meet the evolving needs of the organization. - Perform routine audits to ensure system accuracy, data cleanliness, and platform stability. Data Management: - Ensure accurate and timely data integration between Gainsight and other systems (e.g., Salesforce, RedShift, etc.). - Manage data imports, data mapping, and data health checks to ensure reliable reporting and analytics. - Develop processes and controls to ensure data consistency and quality. Process Optimization: - Design, implement, and optimize Customer Success workflows within Gainsight, such as customer journey mapping, health scores, and playbooks. - Build automation and rules within Gainsight to streamline processes like customer renewals, upsells, and cross-sells. - Collaborate with internal teams to gather requirements, build solutions, and ensure optimal utilization of Gainsight. Reporting & Insights: - Create and manage dashboards, reports, and scorecards to track key customer health metrics, customer satisfaction, and overall performance. - Analyze data trends and deliver actionable insights to support customer success strategies and executive decision-making. Continuous Improvement: - Stay up to date with Gainsight's product releases and new features to ensure the platform is fully leveraged. - Gather feedback from internal teams to continuously refine Gainsight configurations and workflows. - Lead or assist in Gainsight-related projects and initiatives aimed at improving Curriculum Associates" processes and outcomes. Qualifications: - Bachelor's degree in Business, Information Technology, or related field (or equivalent work experience). - 2+ years of experience in Gainsight administration or similar customer success platforms. - Strong understanding of customer success operations, CRM systems (e.g., Salesforce), and data management best practices. - Experience with Gainsight's Rules Engine, Journey Orchestrator, and other core features. - Strong analytical and problem-solving skills, with the ability to work cross-functionally and manage multiple projects. - Excellent communication skills and the ability to train and support end-users. - Basic SQL or data querying skills. - Knowledge of customer success processes and best practices preferred. - Project Management skills preferred.,

Job Description: Required Skills & Experience: 5+ years of experience in Data Platform Administration, with 2+ years specifically on Databricks. Strong hands-on experience with Databricks on Azure. Strong knowledge of Spark, Delta Lake, and notebook lifecycle management. Proficient in scripting languages (Python, Bash, PowerShell). Experience with CI/CD tools (e.g., Azure DevOps, GitHub Actions, Jenkins). Familiarity with data governance, RBAC, and security practices in Databricks. Excellent problem-solving, communication, and leadership skills. Preferred Qualifications: Databricks Certified Associate/Professional Administrator or Data Engineer. Experience with infrastructure-as-code (Terraform, ARM templates). Exposure to MLOps and integration with MLflow. Experience managing multi-tenant or enterprise-scale Databricks environments. Roles & Responsibilities: Platform Administration: Install, configure, and maintain Databricks workspaces. Manage user access, cluster policies, pools, libraries, and workspace configurations. Monitor performance, perform tuning, and resolve operational issues. Oversee job scheduling, automation, and alerts. Team Leadership: Lead a team of junior administrators and engineers in delivering high-performance Databricks solutions. Assign and track tasks, ensuring project milestones and SLA targets are met. Mentor team members and promote best practices in Databricks administration and data governance. Operational Support: Respond to incidents and service requests related to Databricks. Coordinate with cloud platform teams (Azure) for networking, security, and integration requirements. Develop documentation for platform usage, incident handling, and standard operating procedures. Optimization & Innovation: Analyze usage patterns and recommend cost optimization strategies. Research and implement new Databricks features and updates. Propose automation and CI/CD practices for efficient platform management.