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3 - 8 years
5 - 10 Lacs
Pune
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : HPE Network Management Center Good to have skills : Python (Programming Language) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve network management center issues.- Collaborate with cross-functional teams to enhance system performance.- Document and maintain technical procedures and user guides.- Stay updated on industry trends and best practices. Professional & Technical Skills:- Must To Have Skills:Proficiency in HPE Network Management Center.- Good To Have Skills:Experience with Python (Programming Language).- Strong understanding of network management principles.- Knowledge of network monitoring and troubleshooting.- Familiarity with network security protocols.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 3 years of experience in HPE Network Management Center.- This position is based at our Pune office.- A 15 years full-time education is required. Qualifications 15 years full time education
Posted 2 months ago
7 - 12 years
9 - 14 Lacs
Hyderabad
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Workday Accounting Center Good to have skills : No Function Specialty Minimum 7.5 year(s) of experience is required Educational Qualification : Mandatory to have Mandatory Skill Related certification15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional design solutions. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead design discussions and provide innovative solutions Conduct regular reviews to ensure project alignment with business goals Professional & Technical Skills: Must To Have Skills:Proficiency in Workday HCM Security, Mandatory Skill Related certification Strong understanding of application security principles Experience in designing and implementing security solutions for Workday HCM Knowledge of role-based access control and data security Hands-on experience in configuring security policies and permissions Additional Information: The candidate should have a minimum of 7.5 years of experience in Workday HCM Security This position is based at our Bengaluru office A Mandatory Skill Related certification is required Qualifications Mandatory to have Mandatory Skill Related certification15 years full time education
Posted 2 months ago
4 - 8 years
5 - 8 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice | Nice CXone- Consultant Join our team of Strategy & Consulting Global Network Song consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice :Strategy & Consulting Global Network Song I Areas of Work :Nice CXone Contact Centre Solutions and Pre-Sales | Level :Consultant | Location :Gurgaon, Mumbai, Bangalore, Hyderabad, Chennai, Pune | Years of Exp: 4-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Global Network practice. The Practice- A Brief Sketch The practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Use understanding of contact center framework- Work in high-paced and complex projects along with understanding industry specific customer service processes, operations and functional needs of the project. Deploy customer service concepts and contact center skills: Manage stakeholder expectations and engage in resolving issues and risks for the success of the project Design and deliver customer interaction solutions across: Apply across various interaction channels (IVR, web, email, chat, SMS, Social Media etc...) Apply leading-edge expertise in implementing omni-channel/multichannel applications :Experience across IVR, Callback, Web, Email, Chat, SMS, Social Media etc. contact center applications using dev tools e.g., Designer Maximize understanding of CC Framework: Deep dive into integration with internal and external components, API integrations, understanding of Java and Webservices. Use deep knowledge of multiple self-service and speech recognition vendors offerings: Knowledge of both real-time and historical reporting and analytics, managing routing rules, conversational & contextual services, back-office workload distribution, agent desktop applications. Bring your best skills forward to excel at the role: Sound and expert understanding of Contact Center solutions: Components both for on premise and cloud solution types, in depth experience in designing and implementing key business processes in the domain of Customer Services Read about us. Qualifications Your experience counts! 4-8 years experience in depth Functional and technical experience on delivering Voice and Non-Voice solutions ex. (SMS, Email, Chat, web etc.) applications solutions using application development tools. Experience in implementing at least 1 NICE inContact / CXone project a must (which involves integration with CRM as well as Agent screen pop) and functional, technical detailed design and over-all application experience on building multichannel self-service/IVR and DFO. Experience in CC Cloud administration and system management:Experience in preparing contact center application architecture & design, experience in leveraging CC products to automate customer service processes, experience in integrating web apps with AI for Natural Language processing including Bot, AI, RPA. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.
Posted 2 months ago
4 - 9 years
10 - 14 Lacs
Bengaluru
Work from Office
Job Title - Amazon Connect Functional Manager / Senior Manager S&C GN SONG Management Level :06 Senior Manager / 07 - Manager Location :Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Contact Center Transformation, Analysis and Implementation Good to have skills: Conversation design, Value architect, Product Owner, Business Analyst, Digital transformation, Business case creations for Contact center transformations Job Summary :Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. Roles & Responsibilities: Apply best of breed digital practices- Deep-dive with solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Maximize experience in developing interactive models:Use relevant conversational platforms to design and apply interactive models Use deep understanding of customer-centric design processes:Apply working knowledge of customer-centered design, complemented with consulting experience Innovate with Creativity:Demonstrate an ability to work in a fast-paced environment with the ability to abstract detail into larger patterns. Lead pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc. Ability to take new challenges and to be a passionate learner Professional & Technical Skills: MBA from a tier 1 or tier 2 institute 10+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional) Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Experience in taking a lead role for building contact center applications that have been successfully delivered to customers Additional Information: An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Qualifications Experience: 10+ Years Educational Qualification :Post Graduation in Business Management
Posted 2 months ago
5 - 10 years
10 - 14 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice | Nice CXone- Consultant Join our team of Strategy & Consulting Global Network Song consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice :Strategy & Consulting Global Network Song I Areas of Work :Nice CXone Contact Centre Solutions and Pre-Sales | Level :Consultant | Location :Gurgaon, Mumbai, Bangalore, Hyderabad, Chennai, Pune | Years of Exp: 4-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Global Network practice. The Practice- A Brief Sketch The practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Use understanding of contact center framework- Work in high-paced and complex projects along with understanding industry specific customer service processes, operations and functional needs of the project. Deploy customer service concepts and contact center skills: Manage stakeholder expectations and engage in resolving issues and risks for the success of the project Design and deliver customer interaction solutions across: Apply across various interaction channels (IVR, web, email, chat, SMS, Social Media etc...) Apply leading-edge expertise in implementing omni-channel/multichannel applications :Experience across IVR, Callback, Web, Email, Chat, SMS, Social Media etc. contact center applications using dev tools e.g., Designer Maximize understanding of CC Framework: Deep dive into integration with internal and external components, API integrations, understanding of Java and Webservices. Use deep knowledge of multiple self-service and speech recognition vendors offerings: Knowledge of both real-time and historical reporting and analytics, managing routing rules, conversational & contextual services, back-office workload distribution, agent desktop applications. Bring your best skills forward to excel at the role: Sound and expert understanding of Contact Center solutions: Components both for on premise and cloud solution types, in depth experience in designing and implementing key business processes in the domain of Customer Services Read about us. Qualifications Your experience counts! 4-8 years experience in depth Functional and technical experience on delivering Voice and Non-Voice solutions ex. (SMS, Email, Chat, web etc.) applications solutions using application development tools. Experience in implementing at least 1 NICE inContact / CXone project a must (which involves integration with CRM as well as Agent screen pop) and functional, technical detailed design and over-all application experience on building multichannel self-service/IVR and DFO. Experience in CC Cloud administration and system management:Experience in preparing contact center application architecture & design, experience in leveraging CC products to automate customer service processes, experience in integrating web apps with AI for Natural Language processing including Bot, AI, RPA. Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit Song | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .
Posted 2 months ago
2 - 4 years
4 - 7 Lacs
Noida
Work from Office
Career County is looking for SUPERVISOR-FINISHING to join our dynamic team and embark on a rewarding career journey. Good Communication, Supervision, Team Leading Experience supervising/coaching staff Strong analytical skills Assertive, Self Confident and Team playerPositive AttitudeTakes pride in their work Ability to work Independentlyleadership skills for getting work done, persuasiveWell Groomed
Posted 2 months ago
0 - 2 years
2 - 4 Lacs
Tamil Nadu
Work from Office
Votiko Solutions Private Limited Chart Your Triumph, Be a Trailblazer in Our Dynamic Ensemble!. TypeBPO International Call Center. PositionCall Center Executives. Embark on an Electrifying Career Journey! Work From Home A Vast Panorama of Opportunities Beckons Nationwide. About UsEmbark on an exhilarating voyage with Votiko Solutions Private Limited, a pioneer in the BPO domain. We're actively scouting for vibrant individuals to join us as Call Center Executives. Immerse yourself in the convenience of working from home and become an integral part of our mission to redefine excellence in customer service. Job Responsibilities. Spearhead telemarketing activities, molding the landscape of lead generation, appointment setting, surveys, and verification. Navigate a diverse array of inbound and outbound calls, addressing the unique needs of both B2B and B2C clients. Deliver stellar customer support through calls, emails, and live chat. Independently strive to outshine performance targets, setting new benchmarks for Garner a minimum of 3 years of experience in an international call center environment. Showcase fluency in the English language with impeccable communication finesse. Maintain an age limit below 40 years. Showcase your prowess with a track record in telemarketing and customer support. Equip yourself with a laptop and a broadband connection for seamless remote work. Benefits. Revel in a competitive salary ranging from 20,000 to 40,000 INR, finely crafted based on your experience. Unlock tempting incentives tied to your outstanding performance. Bask in the comfort of working from your own abode. Salary20,000 to 40,000/month plus incentives based on the campaign you work on. Working DaysMonday to Friday (Sunday Saturday off). (ref:updazz.com). Show more Show less
Posted 2 months ago
0 - 2 years
2 - 4 Lacs
Hyderabad
Work from Office
Votiko Solutions Private Limited Ignite Your Career, Be the Vanguard in Our Dynamic Team!. TypeBPO International Call Center. PositionCall Center Executives. Embark on a Transformative Career Journey! Work From Home Unleash Opportunities Nationwide. About UsEmbark on an invigorating journey with Votiko Solutions Private Limited, a trailblazer in the BPO industry. We're actively seeking dynamic individuals to join us as Call Center Executives. Immerse yourself in the flexibility of working from home and play a pivotal role in our mission to redefine customer service excellence. Job Responsibilities. Spearhead telemarketing activities, shaping the landscape of lead generation, appointment setting, surveys, and verification. Navigate a diverse spectrum of inbound and outbound calls, addressing the unique needs of both B2B and B2C clients. Deliver exceptional customer support through calls, emails, and live chat. Independently strive to surpass performance targets, setting new benchmarks for Accumulate a minimum of 3 years of experience in an international call center environment. Showcase fluency in the English language with impeccable communication prowess. Maintain an age limit below 40 years. Prove your mettle with a track record in telemarketing and customer support. Equip yourself with a laptop and a broadband connection for seamless remote work. Benefits. Revel in a competitive salary ranging from 20,000 to 40,000 INR, meticulously crafted based on your experience. Unlock tempting incentives tied to your outstanding performance. Bask in the comfort of working from your own abode. Salary20,000 to 40,000 /month plus incentives based on the campaign you work on. Working DaysMonday to Friday (Sunday Saturday off). Why Opt For Votiko. Immerse yourself in a work culture that places your satisfaction at the forefront, fostering unrivaled career growth. Carve your professional path with limitless opportunities. Ready to Ignite Your Career? Connect with us at 8511539085 or 8980851139, or share your resumes. Votiko Solutions Where Your Triumphs Take Center Stage, and the Gateway to Nationwide Opportunities Unfurls Through Work From Home. (ref:updazz.com). Show more Show less
Posted 2 months ago
0 - 2 years
2 - 4 Lacs
Bengaluru
Work from Office
Votiko Solutions Private Limited Ignite Your Career, Be the Vanguard in Our Dynamic Team!. TypeBPO International Call Center. PositionCall Center Executives. Embark on a Transformative Career Journey! Work From Home Unleash Opportunities Nationwide. About Us. Embark on an invigorating journey with Votiko Solutions Private Limited, a trailblazer in the BPO industry. We're actively seeking dynamic individuals to join us as Call Center Executives. Immerse yourself in the flexibility of working from home and play a pivotal role in our mission to redefine customer service excellence. Job Responsibilities. Spearhead telemarketing activities, shaping the landscape of lead generation, appointment setting, surveys, and verification. Navigate a diverse spectrum of inbound and outbound calls, addressing the unique needs of both B2B and B2C clients. Deliver exceptional customer support through calls, emails, and live chat. Independently strive to surpass performance targets, setting new benchmarks for Accumulate a minimum of 3 years of experience in an international call center environment. Showcase fluency in the English language with impeccable communication prowess. Maintain an age limit below 40 years. Prove your mettle with a track record in telemarketing and customer support. Equip yourself with a laptop and a broadband connection for seamless remote work. Benefits. Revel in a competitive salary ranging from 20,000 to 40,000 INR, meticulously crafted based on your experience. Unlock tempting incentives tied to your outstanding performance. Bask in the comfort of working from your own abode. Salary20,000 to 40,000 /month plus incentives based on the campaign you work on. Working DaysMonday to Friday (Sunday Saturday off). Why Opt For Votiko. Immerse yourself in a work culture that places your satisfaction at the forefront, fostering unrivaled career growth. Carve your professional path with limitless opportunities. Ready to Ignite Your Career? Connect with us at 8511539085 or 8980851139, or share your resumes with. Votiko Solutions Where Your Triumphs Take Center Stage, and the Gateway to Nationwide Opportunities Unfurls Through Work From Home. (ref:updazz.com). Show more Show less
Posted 2 months ago
0 - 2 years
2 - 4 Lacs
Mumbai
Work from Office
Votiko Solutions Private Limited Unleash Your Potential, Be the Vanguard of Our Dynamic Team!. TypeBPO International Call Center. PositionCall Center Executives. Embark on a Dynamic Career Expedition! Work From Home Unlocking Vast Horizons of Opportunities Nationwide. About UsEmbark on an exhilarating journey with Votiko Solutions Private Limited, a frontrunner in the BPO domain. We're actively seeking vibrant individuals to join us as Call Center Executives. Immerse yourself in the flexibility of working from home and play a pivotal role in our mission to redefine customer service excellence. Job Responsibilities. Lead telemarketing activities, shaping the landscape of lead generation, appointment setting, surveys, and verification. Navigate a diverse spectrum of inbound and outbound calls, catering to the unique needs of both B2B and B2C clients. Deliver exceptional customer support through calls, emails, and live chat. Independently strive to surpass performance targets, setting new benchmarks for Accumulate a minimum of 3 years of experience in an international call center environment. Showcase fluency in the English language with impeccable communication prowess. Maintain an age limit below 40 years. Prove your mettle with a track record in telemarketing and customer support. Equip yourself with a laptop and a broadband connection for seamless remote work. Benefits. Revel in a competitive salary ranging from 20,000 to 40,000 INR, meticulously crafted based on your experience. Unlock tempting incentives tied to your outstanding performance. Bask in the comfort of working from your own abode. Salary20,000 to 40,000 /month plus incentives based on the campaign you work on. Working DaysMonday to Friday (Sunday Saturday off). Why Opt For Votiko. Immerse yourself in a work culture that places your satisfaction at the forefront, fostering unrivaled career growth. Carve your professional path with limitless opportunities. Ready to Unleash Your Potential? Connect with us at 8511539085 or 8980851139, or share your resumes. Votiko Solutions Where Your Triumphs Take Center Stage, and the Gateway to Nationwide Opportunities Unfurls Through Work From Home. (ref:updazz.com). Show more Show less
Posted 2 months ago
0 - 2 years
2 - 4 Lacs
Gandhinagar
Work from Office
Votiko Solutions Private Limited Unleash Your Potential, Be the Vanguard of Our Dynamic Team!. TypeBPO International Call Center. PositionCall Center Executives. Embark on a Dynamic Career Expedition! Work From Home Unlocking Vast Horizons of Opportunities Nationwide. About Us. Embark on an exhilarating journey with Votiko Solutions Private Limited, a frontrunner in the BPO domain. We're actively seeking vibrant individuals to join us as Call Center Executives. Immerse yourself in the flexibility of working from home and play a pivotal role in our mission to redefine customer service excellence. Job Responsibilities. Lead telemarketing activities, shaping the landscape of lead generation, appointment setting, surveys, and verification. Navigate a diverse spectrum of inbound and outbound calls, catering to the unique needs of both B2B and B2C clients. Deliver exceptional customer support through calls, emails, and live chat. Independently strive to surpass performance targets, setting new benchmarks for Accumulate a minimum of 3 years of experience in an international call center environment. Showcase fluency in the English language with impeccable communication prowess. Maintain an age limit below 40 years. Prove your mettle with a track record in telemarketing and customer support. Equip yourself with a laptop and a broadband connection for seamless remote work. Benefits. Revel in a competitive salary ranging from 20,000 to 40,000 INR, meticulously crafted based on your experience. Unlock tempting incentives tied to your outstanding performance. Bask in the comfort of working from your own abode. Salary20,000 to 40,000 /month plus incentives based on the campaign you work on. Working DaysMonday to Friday (Sunday Saturday off). Why Opt For Votiko. Immerse yourself in a work culture that places your satisfaction at the forefront, fostering unrivaled career growth. Carve your professional path with limitless opportunities. Ready to Unleash Your Potential? Connect with us at 8511539085 or 8980851139, or share your resumes with. Votiko Solutions Where Your Triumphs Take Center Stage, and the Gateway to Nationwide Opportunities Unfurls Through Work From Home. (ref:updazz.com). Show more Show less
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Noida
Work from Office
Skills: . onduct telemarketing activities, lead generation, appointment setting, surveys, verification, inbound and outbound calls,. Job TitleInternational Call Centre Executive Work From Home. CompanyVotiko Solutions Pvt. Ltd. Your Future Begins Here . A great place to work, grow, and succeed. Are you an experienced and dynamic individual with a passion for international customer service? Votiko Solutions is seeking talented professionals to join our team as International Call Centre Executives. This is a fantastic work-from-home opportunity for individuals located anywhere in India. Job Responsibilities. Conduct telemarketing activities, including lead generation, appointment setting, surveys, and verification. Handle inbound and outbound calls for both B2B and B2C clients. Provide exceptional customer support through calls, emails, and live chat. Work independently to meet and exceed performance targets. Requirements. Minimum 3 years of experience in an international call centre environment. Fluency in English language with excellent communication skills. Age limit below 40 years. Proven track record in telemarketing and customer support. Must have a laptop and a broadband connection for remote work. Benefits. Competitive salary ranging from 20,000 to 40,000 INR, depending on experience. Lucrative incentives based on performance. Work from the comfort of your home. Opportunity to be a part of a dynamic and growing organization. How To Apply. Interested candidates meeting the requirements are invited to submit their resumes to [mailto:hr@votiko.com]. Please include a cover letter highlighting your relevant experience and explaining why you would be a great fit for this position. NoteThis is a remote position, and candidates from all over India are welcome to apply. Only shortlisted candidates will be contacted for further rounds of the selection process. Join Votiko Solutions and be a part of our success story in delivering exceptional customer service on a global scale! Connecting Talent, Empowering ServiceBe part of our Our Call Center Team Today!. Show more Show less
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Surat
Work from Office
Skills: . onduct telemarketing activities, lead generation, appointment setting, surveys, verification, inbound and outbound calls,. Job TitleInternational Call Centre Executive Work From Home. CompanyVotiko Solutions Pvt. Ltd. Your Future Begins Here . A great place to work, grow, and succeed. Are you an experienced and dynamic individual with a passion for international customer service? Votiko Solutions is seeking talented professionals to join our team as International Call Centre Executives. This is a fantastic work-from-home opportunity for individuals located anywhere in India. Job Responsibilities. Conduct telemarketing activities, including lead generation, appointment setting, surveys, and verification. Handle inbound and outbound calls for both B2B and B2C clients. Provide exceptional customer support through calls, emails, and live chat. Work independently to meet and exceed performance targets. Requirements. Minimum 3 years of experience in an international call centre environment. Fluency in English language with excellent communication skills. Age limit below 40 years. Proven track record in telemarketing and customer support. Must have a laptop and a broadband connection for remote work. Benefits. Competitive salary ranging from 20,000 to 40,000 INR, depending on experience. Lucrative incentives based on performance. Work from the comfort of your home. Opportunity to be a part of a dynamic and growing organization. How To Apply. Interested candidates meeting the requirements are invited to submit their resumes to [mailto:hr@votiko.com]. Please include a cover letter highlighting your relevant experience and explaining why you would be a great fit for this position. NoteThis is a remote position, and candidates from all over India are welcome to apply. Only shortlisted candidates will be contacted for further rounds of the selection process. Join Votiko Solutions and be a part of our success story in delivering exceptional customer service on a global scale! Connecting Talent, Empowering ServiceBe part of our Our Call Center Team Today!. Show more Show less
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Bengaluru
Work from Office
Skills: . onduct telemarketing activities, lead generation, appointment setting, surveys, verification, inbound and outbound calls,. Job TitleInternational Call Centre Executive Work From Home. CompanyVotiko Solutions Pvt. Ltd. Your Future Begins Here . A great place to work, grow, and succeed. Are you an experienced and dynamic individual with a passion for international customer service? Votiko Solutions is seeking talented professionals to join our team as International Call Centre Executives. This is a fantastic work-from-home opportunity for individuals located anywhere in India. Job Responsibilities. Conduct telemarketing activities, including lead generation, appointment setting, surveys, and verification. Handle inbound and outbound calls for both B2B and B2C clients. Provide exceptional customer support through calls, emails, and live chat. Work independently to meet and exceed performance targets. Requirements. Minimum 3 years of experience in an international call centre environment. Fluency in English language with excellent communication skills. Age limit below 40 years. Proven track record in telemarketing and customer support. Must have a laptop and a broadband connection for remote work. Benefits. Competitive salary ranging from 20,000 to 40,000 INR, depending on experience. Lucrative incentives based on performance. Work from the comfort of your home. Opportunity to be a part of a dynamic and growing organization. How To Apply. Interested candidates meeting the requirements are invited to submit their resumes to [mailto:hr@votiko.com]. Please include a cover letter highlighting your relevant experience and explaining why you would be a great fit for this position. NoteThis is a remote position, and candidates from all over India are welcome to apply. Only shortlisted candidates will be contacted for further rounds of the selection process. Join Votiko Solutions and be a part of our success story in delivering exceptional customer service on a global scale! Connecting Talent, Empowering ServiceBe part of our Our Call Center Team Today!. Show more Show less
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Hyderabad
Work from Office
Skills: . onduct telemarketing activities, lead generation, appointment setting, surveys, verification, inbound and outbound calls,. Job TitleInternational Call Centre Executive Work From Home. CompanyVotiko Solutions Pvt. Ltd. Your Future Begins Here . A great place to work, grow, and succeed. Are you an experienced and dynamic individual with a passion for international customer service? Votiko Solutions is seeking talented professionals to join our team as International Call Centre Executives. This is a fantastic work-from-home opportunity for individuals located anywhere in India. Job Responsibilities. Conduct telemarketing activities, including lead generation, appointment setting, surveys, and verification. Handle inbound and outbound calls for both B2B and B2C clients. Provide exceptional customer support through calls, emails, and live chat. Work independently to meet and exceed performance targets. Requirements. Minimum 3 years of experience in an international call centre environment. Fluency in English language with excellent communication skills. Age limit below 40 years. Proven track record in telemarketing and customer support. Must have a laptop and a broadband connection for remote work. Benefits. Competitive salary ranging from 20,000 to 40,000 INR, depending on experience. Lucrative incentives based on performance. Work from the comfort of your home. Opportunity to be a part of a dynamic and growing organization. How To Apply. Interested candidates meeting the requirements are invited to submit their resumes to [mailto:hr@votiko.com]. Please include a cover letter highlighting your relevant experience and explaining why you would be a great fit for this position. NoteThis is a remote position, and candidates from all over India are welcome to apply. Only shortlisted candidates will be contacted for further rounds of the selection process. Join Votiko Solutions and be a part of our success story in delivering exceptional customer service on a global scale! Connecting Talent, Empowering ServiceBe part of our Our Call Center Team Today!. Show more Show less
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Jammu, Srinagar
Work from Office
Skills: . Fluency in English language, excellent communication skills., Handle inbound and outbound calls, Conduct telemarketing activities, lead generation, appointment setting,. Job TitleInternational Call Centre Executive Work From Home. CompanyVotiko Solutions Pvt. Ltd. Your Future Begins Here . A great place to work, grow, and succeed. Are you an experienced and dynamic individual with a passion for international customer service? Votiko Solutions is seeking talented professionals to join our team as International Call Centre Executives. This is a fantastic work-from-home opportunity for individuals located anywhere in India. Job Responsibilities. Conduct telemarketing activities, including lead generation, appointment setting, surveys, and verification. Handle inbound and outbound calls for both B2B and B2C clients. Provide exceptional customer support through calls, emails, and live chat. Work independently to meet and exceed performance targets. Requirements. Minimum 3 years of experience in an international call centre environment. Fluency in English language with excellent communication skills. Age limit below 40 years. Proven track record in telemarketing and customer support. Must have a laptop and a broadband connection for remote work. Benefits. Competitive salary ranging from 20,000 to 40,000 INR, depending on experience. Lucrative incentives based on performance. Work from the comfort of your home. Opportunity to be a part of a dynamic and growing organization. How To Apply. Interested candidates meeting the requirements are invited to submit their resumes to [mailto:hr@votiko.com]. Please include a cover letter highlighting your relevant experience and explaining why you would be a great fit for this position. NoteThis is a remote position, and candidates from all over India are welcome to apply. Only shortlisted candidates will be contacted for further rounds of the selection process. Join Votiko Solutions and be a part of our success story in delivering exceptional customer service on a global scale! Connecting Talent, Empowering ServiceBe part of our Our Call Center Team Today!. Show more Show less
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Banjar
Work from Office
Skills: . Fluency in English language, excellent communication skills., Handle inbound and outbound calls, Conduct telemarketing activities, lead generation, appointment setting,. Job TitleInternational Call Centre Executive Work From Home. CompanyVotiko Solutions Pvt. Ltd. Your Future Begins Here . A great place to work, grow, and succeed. Are you an experienced and dynamic individual with a passion for international customer service? Votiko Solutions is seeking talented professionals to join our team as International Call Centre Executives. This is a fantastic work-from-home opportunity for individuals located anywhere in India. Job Responsibilities. Conduct telemarketing activities, including lead generation, appointment setting, surveys, and verification. Handle inbound and outbound calls for both B2B and B2C clients. Provide exceptional customer support through calls, emails, and live chat. Work independently to meet and exceed performance targets. Requirements. Minimum 3 years of experience in an international call centre environment. Fluency in English language with excellent communication skills. Age limit below 40 years. Proven track record in telemarketing and customer support. Must have a laptop and a broadband connection for remote work. Benefits. Competitive salary ranging from 20,000 to 40,000 INR, depending on experience. Lucrative incentives based on performance. Work from the comfort of your home. Opportunity to be a part of a dynamic and growing organization. How To Apply. Interested candidates meeting the requirements are invited to submit their resumes to [mailto:hr@votiko.com]. Please include a cover letter highlighting your relevant experience and explaining why you would be a great fit for this position. NoteThis is a remote position, and candidates from all over India are welcome to apply. Only shortlisted candidates will be contacted for further rounds of the selection process. Join Votiko Solutions and be a part of our success story in delivering exceptional customer service on a global scale! Connecting Talent, Empowering ServiceBe part of our Our Call Center Team Today!. Show more Show less
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Ahmedabad
Work from Office
Skills: . telemarketing activities, lead generation, appointment setting, surveys, verification, nbound and outbound calls for both B2B and B2C client,. Job TitleInternational Call Centre Executive Work From Home. CompanyVotiko Solutions Pvt. Ltd. Your Future Begins Here . A great place to work, grow, and succeed. Are you an experienced and dynamic individual with a passion for international customer service? Votiko Solutions is seeking talented professionals to join our team as International Call Centre Executives. This is a fantastic work-from-home opportunity for individuals located anywhere in India. Job Responsibilities. Conduct telemarketing activities, including lead generation, appointment setting, surveys, and verification. Handle inbound and outbound calls for both B2B and B2C clients. Provide exceptional customer support through calls, emails, and live chat. Work independently to meet and exceed performance targets. Requirements. Minimum 3 years of experience in an international call centre environment. Fluency in English language with excellent communication skills. Age limit below 40 years. Proven track record in telemarketing and customer support. Must have a laptop and a broadband connection for remote work. Benefits. Competitive salary ranging from 20,000 to 40,000 INR, depending on experience. Lucrative incentives based on performance. Work from the comfort of your home. Opportunity to be a part of a dynamic and growing organization. How To Apply. Interested candidates meeting the requirements are invited to submit their resumes to [mailto:hr@votiko.com]. Please include a cover letter highlighting your relevant experience and explaining why you would be a great fit for this position. NoteThis is a remote position, and candidates from all over India are welcome to apply. Only shortlisted candidates will be contacted for further rounds of the selection process. Join Votiko Solutions and be a part of our success story in delivering exceptional customer service on a global scale! Connecting Talent, Empowering ServiceBe part of our Our Call Center Team Today!. Show more Show less
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Mumbai
Work from Office
Skills: . Provide exceptional customer support, Conduct telemarketing activities, including lead generation, appointment setting., Conduct surveys, verification processes,. Job Opportunity at Votiko International Call Centre, Surat. PositionCustomer Service Representative (Telemarketing). LocationSurat, Gujarat, India. TypeFull-time, Work from Office. Innovate, excel, succeed with our team. Your talent is our biggest asset. About VotikoVotiko is a leading international call center based in Surat, Gujarat, known for its commitment to excellence in customer service and telemarketing. As we continue to expand, we are seeking dedicated individuals to join our team and contribute to our success. About The Role Votiko is currently hiring Customer Service Representatives to engage in telemarketing, leads generation, appointment setting, surveys, and verification. Whether you're an experienced professional or a fresh graduate, we encourage you to apply if you possess strong communication skills, fluency in English, and a passion for delivering outstanding service. Responsibilities. Conduct telemarketing activities, including lead generation and appointment setting. Handle both inbound and outbound calls for B2B and B2C clients. Conduct surveys and verification processes to ensure data accuracy. Provide exceptional customer support through calls, emails, and live chat. Collaborate with the team to meet and exceed performance targets. Requirements. Freshers and experienced candidates both are welcomed. Fluency in English is essential. Strong communication skills, both verbal and written. Age limitBelow 40 years. Ability to work night shifts. Location PreferenceWe prefer candidates from nearby cities of Surat. Compensation. Competitive salary ranging from INR 20,000 to 40,000 per month. Additional incentives based on performance. How to ApplyInterested candidates are invited to submit their resumes to [mailto:hr@votiko.com] with the subject line "Application for Customer Service Representative [Your Full Name]." Please include a brief cover letter outlining your relevant experience and explaining why you are an ideal candidate for this role. At Votiko, we value diversity, dedication, and a positive work environment. Join us in shaping the future of customer service and telemarketing!. NoteThis is a work from office opportunity with night shifts
Posted 2 months ago
4 - 7 years
6 - 9 Lacs
Jodhpur
Work from Office
Votiko Solutions Private Limited Unleash Your Potential, Be the Vanguard of Our Dynamic Team!. TypeBPO International Call Center. PositionCall Center Executives. Embark on a Dynamic Career Expedition! Work From Home Unlocking Vast Horizons of Opportunities Nationwide. About UsEmbark on an exhilarating journey with Votiko Solutions Private Limited, a frontrunner in the BPO domain. We're actively seeking vibrant individuals to join us as Call Center Executives. Immerse yourself in the flexibility of working from home and play a pivotal role in our mission to redefine customer service excellence. Job Responsibilities. Lead telemarketing activities, shaping the landscape of lead generation, appointment setting, surveys, and verification. Navigate a diverse spectrum of inbound and outbound calls, catering to the unique needs of both B2B and B2C clients. Deliver exceptional customer support through calls, emails, and live chat. Independently strive to surpass performance targets, setting new benchmarks for Accumulate a minimum of 3 years of experience in an international call center environment. Showcase fluency in the English language with impeccable communication prowess. Maintain an age limit below 40 years. Prove your mettle with a track record in telemarketing and customer support. Equip yourself with a laptop and a broadband connection for seamless remote work. Benefits. Revel in a competitive salary ranging from 20,000 to 40,000 INR, meticulously crafted based on your experience. Unlock tempting incentives tied to your outstanding performance. Bask in the comfort of working from your own abode. Salary20,000 to 40,000 /month plus incentives based on the campaign you work on. Working DaysMonday to Friday (Sunday Saturday off). Why Opt For Votiko. Immerse yourself in a work culture that places your satisfaction at the forefront, fostering unrivaled career growth. Carve your professional path with limitless opportunities. Ready to Unleash Your Potential? Connect with us at 8511539085 or 8980851139, or share your resumes with hr@votiko.com. Votiko Solutions Where Your Triumphs Take Center Stage, and the Gateway to Nationwide Opportunities Unfurls Through Work From Home. (ref:updazz.com). Show more Show less
Posted 2 months ago
2 - 5 years
6 - 10 Lacs
Bengaluru, Gurgaon, Hyderabad
Work from Office
Entity :- Accenture Strategy & Consulting Team :- Global Network Data & AI Practice :- High Tech Title :- I&F Decision Science Practitioner Senior Analyst Job location :- Bangalore, Gurgaon, Hyderabad, Kolkata About S&C - Global Network :- Accenture Strategy & Consulting Global Network - Data & AI practice help our clients grow their business in entirely new ways. Analytics enables our clients to achieve high performance through insights from data - insights that inform better decisions and strengthen customer relationships. From strategy to execution, Accenture works with organizations to develop analytic capabilities - from accessing and reporting on data to predictive modelling - to outperform the competition. WHAT'S IN IT FOR YOU? We are seeking a skilled and experienced Data Scientist to join our Hi-Tech practice. The ideal candidate should have hands-on experience in data science within industries such as semiconductors, enterprise technology, consumer technology, medical technology. As a Data Scientist, you will be responsible for developing AI models/applying GenAI techniques in areas such as marketing & consumer analytics, predictive asset maintenance, production optimization, supply chain, sales & channel partner program analytics, and connected products. What you would do in this role Develop and implement AI models and GenAI applications to address business challenges in semiconductors, enterprise technology, consumer technology, medical technology and related industries. Collaborate with cross-functional teams to gather requirements, design solutions, and deploy models into production environments. Support the creation of industry-leading points-of-view in the client domains you are working on that ensures our positioning as a value-partner Develop and implement GenAI based solutions through contextual prompt engineering and prompt tuning and supporting solution architects on the design of GenAI-powered solutions/assets. Utilize your expertise in PLM/ERP/CRM/Contact Center systems to integrate data sources and ensure seamless operation of AI solutions. Design and develop machine learning models using Python, with proficiency in NLP and Computer Vision techniques. Leverage cloud platforms, with preference for Azure/GCP, and experience with AWS is also valued. Stay updated on emerging technologies and industry trends, contributing to continuous improvement initiatives within the organization. Qualifications Who we are looking for? Bachelors or masters degree in computer science/MBA in a quant discipline in Data Science, Engineering, Industrial or related field. 2-5 years of hands-on experience in data science, with a focus on industries mentioned above. Proven track record of developing AI models in areas such as channel analytics, marketing & customer experience, supply chain analytics, predictive maintenance, production optimization, and connected products. Strong proficiency in Python programming, with experience in NLP and Computer Vision. Exposure to PLM / ERP/CRM systems and understanding of their integration with AI solutions. Experience with cloud platforms, preferably Azure/GCP, and familiarity with AWS. Knowledge of LLM exposure and experience with tools such as ChatGPT, Llama 2, Claude 2, Hugging Face, etc. for prompt engineering, prompt tuning, etc will be an advantage.
Posted 3 months ago
12 - 15 years
14 - 17 Lacs
Kolkata
Work from Office
About The Role : Should have 12-14 yrs of experience in contact center. Should be able to meet teams daily task handling through various form & medium of communication, written and/or verbal or phone. Prior Contact Center transformation experience is a must. Should be able to meet the quality, productivity targets & defined timelines to ensure Service Level .Agreements (SLAs) and ensure there is no penalty due to miss in SLAs. Should ensure accuracy in the tasks completed. Demonstrate analytical capabilities while performing tasks. Should adhere to established policies, procedures, and compliance which result in a satisfactory audit rating. Should have knowledge on ITES/BPO/KPO/Customer Service /Operations. Primary Skill Transformation and QA skill in Contact centre operations. Good proficiency on English language and exposure to business domain is an added advantage. Secondary Skill Willing to work in 24/7 environment and sign a service agreement as per company norms. Ability to work in flexible work schedule, including holidays & weekends.
Posted 3 months ago
7 - 10 years
9 - 12 Lacs
Kolkata
Work from Office
About The Role : Strong Communication & Customer Service Skills. Minimum 5-7 years of international contact center experience. Handling a team size of minimum 10-15 associates and their performance management. Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools. Prior digital/call centreexperience preferred. Familiarity with Microsoft Office applications. Must possess excellent written and oral communication, listening, and comprehension skills. Must possess effective time management and organizational skills. Primary Skills Stellar customer service skills and the ability to de-escalate customer frustration. Superior problem-solving skills and the ability to work independently and objectively. Secondary Skill Dedication to the customer experience with the ability to build and maintain strong relationships. Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.
Posted 3 months ago
3 - 8 years
1 - 3 Lacs
Kochi
Work from Office
Role & responsibilities Builds business by identifying and selling prospects; maintaining relationships with clients. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Prepare reports by collecting, analyzing and summarizing information. Contributes to team efforts by accomplishing related results as needed. Actively seeking out new sales opportunities through cold calling, networking and social Setting up meetings with potential clients and listening to their wishes and concerns. Interested candidates please share your resume on nakul.mk@slgroup.in or WhatsApp on 9606397653 Preferred candidate profile Minimum 3+ years in field sales Fluent in English & regional language. Having own conveyance like motorbike or scooter Willingness to travel to other cities Perks and benefits PF / Medical Insurance / Performance Bous / Performance Incentives
Posted 3 months ago
2 - 6 years
9 - 13 Lacs
Coimbatore
Work from Office
What were looking for Education: Bachelors degree. Experience: 2+ years of relevant experience in Reporting, Data Analysis, or a similar role. Preferred Qualification: Proficiency in using data visualization and reporting tools Proven experience in gathering, analyzing, and presenting data in the form of comprehensive reports Experience in performing quality checks and validations on reports and data sets. Proven track record in successfully generating accurate and useful reports to aid business decisions Familiarity with data analysis principles, reporting techniques, and industry best practices Strong understanding of Excel and the ability to use it for advanced data analysis and automation. Experience building and maintaining dashboards in tools such as Tableau, Power BI, or similar. Ability to analyze complex data sets, identify trends, and automate systems for improved efficiency. Strong communication skills to explain complex data to non-technical stakeholders. Experience in a customer service or call center environment is preferred. Proficiency using Workday and Service Now (SNOW) SKILLS AND COMPETENCIES: Reporting Expertise Data Analysis Skills Technical Skills Excellent Communication Skills Attention to Detail Time Management Critical Thinking Problem Solving Skills Collaboration Skills Confidentiality Customer focus- internal and external Courageous Leadership Cultivating innovation Drive for results Accountability Collaborative Effort Bias for action How you will thrive and create an impact: Support the Service Excellence team focused on HR Reporting Gather, analyze, and summarize data and trends from multiple sources to generate accurate reports Design and produce regular and ad-hoc reports on for stakeholders, including senior management and department heads. Collaborate with various teams to consolidate information for reporting Use data visualization tools to highlight data and trends for leadership review Ensure accuracy and integrity of the data and reports generated Monitor and evaluate the relevance and usability of the reports produced Enhance existing reporting systems and introduce new ways to view data Stay updated on the latest reporting trends and technologies Ability to write and generate workday reporting Excel Mastery: Use advanced Excel skills to interpret data, create pivot tables, and automate workflows that reduce manual processes. Data Automation: Develop automated systems to streamline reporting processes by using data analysis to write code that automates key functions based on data insights. Dashboard Development: Create and maintain dashboards that provide actionable insights for the Customer Service Department. KPI Tracking: Establish and track key performance indicators (KPIs) to monitor operational performance and drive continuous improvement. Request Management: Manage incoming requests for new dashboards, data corrections, and reporting changes. Documentation: Maintain clear documentation of code, data models, and automation processes. Data Integrity: Ensure the accuracy and integrity of data through regular testing and validation. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer
Posted 3 months ago
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