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0.0 - 5.0 years

2 - 7 Lacs

Gurugram

Work from Office

Position: Call Center Executive - Financial Products Sales Location: Gurgaon, India Job Type: Full-time Key Responsibilities: Outbound Sales Calls: Initiate outbound calls to prospective customers with the goal of promoting and selling various financial products. Product Knowledge: Develop a strong understanding of the financial products offered by the company, including but not limited to loans, insurance, investment plans, and credit cards. Customer Engagement: Build rapport with customers, understand their financial needs, and provide personalized solutions. Sales Targets: Meet or exceed daily and monthly sales targets by effectively pitching financial products and closing deals. Compliance: Adhere to all regulatory guidelines and internal policies while communicating information about financial products. Documentation: Ensure accurate and complete documentation for all sales transactions, adhering to company standards and procedures. Customer Follow-up: Conduct follow-up calls to ensure customer satisfaction, address any concerns, and explore opportunities for additional products or services. Market Research: Stay informed about industry trends, competitor products, and market conditions to provide valuable insights and enhance sales strategies. Qualifications and Skills: Education: Minimum of a Bachelor's degree in Business, Finance, or a related field. Experience: Proven experience in outbound sales, preferably in a call center environment. Experience in selling financial products is a plus. Communication Skills: Excellent verbal communication skills in English and Hindi. Ability to articulate product features and benefits clearly. Sales Skills: Strong sales and negotiation skills, with a track record of meeting or exceeding sales targets. Customer-Centric Approach: A customer-focused mindset with the ability to build and maintain strong relationships. Team Player: Ability to collaborate with team members and contribute to a positive

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2.0 - 4.0 years

2 - 6 Lacs

Pune

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As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity.

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10.0 - 20.0 years

30 - 40 Lacs

Gurugram

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Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives. Lead and motivate the employees to advance employee engagement and develop a high performing managerial team. Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission. Make high-quality investing decisions to advance the business. Enforce adherence to legal guidelines and in-house policies to maintain the companys legality and business ethics. Review financial and non-financial reports to devise solutions or improvements. Establish timeliness in all deliverables as well capability to adjust in a volatile environment. Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.). Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth. Maintain a deep knowledge of international markets and SEO industry operations. Proven experience as Head of Operations or relevant role Understanding of business functions such as HR, Finance, marketing etc. Demonstrable competency in strategic planning and business development Working knowledge of data analysis and performance/operation metrics Working knowledge of IT/Business infrastructure (SEO Industry) and MS Office Outstanding organizational and leadership abilities Excellent interpersonal and public speaking skills Aptitude in decision-making and problem-solving BSc/BA in Business Administration or relevant field; MSc/MBA is a plus

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5.0 - 10.0 years

3 - 6 Lacs

Pune, Gujarat

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Diploma / B.E. - Civil Engineer with 5 to 10 Years of experience in Industrial Construction. Worked on green field projects. Able to handle manpower. Adaptable and Adjustable nature. Positive Attitude towards work. Physically and Mentally tough. Required Candidate profile Experience in Industrial Construction Project. AutoCAD most important. Working Knowledge of computers – Word, Excel, Microsoft project. Strong Communication Skills – verbal and written in English. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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10.0 - 17.0 years

6 - 7 Lacs

Pune, Gujarat

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B.E. - Civil Engineer with 10+ Years of experience on field & on site. Worked on site & on commercial & residential projects. Execution of Interior Design given by Architect, coordinate with agencies & Site Supervision. Able to handle manpower. Required Candidate profile Experience in Residential Project & Highrise Building as well as Commercial Construction from Basic to Finishing. AutoCAD most important. Knowledge of RCC, finishing Work, etc of building. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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3.0 - 8.0 years

3 - 4 Lacs

Pune, Gujarat

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B.E. / Diploma - Civil Engineer with 3+ Years of experience on field & on site. Worked on site & on commercial & residential projects. AutoCAD most important. Worked with reputed developers of city. Manage logistics & material on site. Required Candidate profile Candidate should have worked with a developer firm for a high-rise residential project and be familiar with from excavation to finishing. Knowledge of RCC, finishing Work, etc of building. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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5.0 - 10.0 years

3 - 6 Lacs

Mumbai, Gujarat

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Diploma / B.E. - Civil Engineer with 5 to 10 Years of experience in Industrial Construction. Worked on green field projects. Able to handle manpower. Adaptable and Adjustable nature. Positive Attitude towards work. Physically and Mentally tough. Required Candidate profile Experience in Industrial Construction Project. AutoCAD most important. Working Knowledge of computers – Word, Excel, Microsoft project. Strong Communication Skills – verbal and written in English. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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10.0 - 17.0 years

6 - 7 Lacs

Mumbai, Gujarat

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B.E. - Civil Engineer with 10+ Years of experience on field & on site. Worked on site & on commercial & residential projects. Execution of Interior Design given by Architect, coordinate with agencies & Site Supervision. Able to handle manpower. Required Candidate profile Experience in Residential Project & Highrise Building as well as Commercial Construction from Basic to Finishing. AutoCAD most important. Knowledge of RCC, finishing Work, etc of building. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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3.0 - 8.0 years

3 - 4 Lacs

Mumbai, Gujarat

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B.E. / Diploma - Civil Engineer with 3+ Years of experience on field & on site. Worked on site & on commercial & residential projects. AutoCAD most important. Worked with reputed developers of city. Manage logistics & material on site. Required Candidate profile Candidate should have worked with a developer firm for a high-rise residential project and be familiar with from excavation to finishing. Knowledge of RCC, finishing Work, etc of building. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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5.0 - 10.0 years

3 - 6 Lacs

Bengaluru, Gujarat

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Diploma / B.E. - Civil Engineer with 5 to 10 Years of experience in Industrial Construction. Worked on green field projects. Able to handle manpower. Adaptable and Adjustable nature. Positive Attitude towards work. Physically and Mentally tough. Required Candidate profile Experience in Industrial Construction Project. AutoCAD most important. Working Knowledge of computers – Word, Excel, Microsoft project. Strong Communication Skills – verbal and written in English. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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10.0 - 17.0 years

6 - 7 Lacs

Bengaluru, Gujarat

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B.E. - Civil Engineer with 10+ Years of experience on field & on site. Worked on site & on commercial & residential projects. Execution of Interior Design given by Architect, coordinate with agencies & Site Supervision. Able to handle manpower. Required Candidate profile Experience in Residential Project & Highrise Building as well as Commercial Construction from Basic to Finishing. AutoCAD most important. Knowledge of RCC, finishing Work, etc of building. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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3.0 - 8.0 years

3 - 4 Lacs

Bengaluru, Gujarat

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B.E. / Diploma - Civil Engineer with 3+ Years of experience on field & on site. Worked on site & on commercial & residential projects. AutoCAD most important. Worked with reputed developers of city. Manage logistics & material on site. Required Candidate profile Candidate should have worked with a developer firm for a high-rise residential project and be familiar with from excavation to finishing. Knowledge of RCC, finishing Work, etc of building. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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5.0 - 10.0 years

3 - 6 Lacs

Gandhinagar, Gujarat

Work from Office

Diploma / B.E. - Civil Engineer with 5 to 10 Years of experience in Industrial Construction. Worked on green field projects. Able to handle manpower. Adaptable and Adjustable nature. Positive Attitude towards work. Physically and Mentally tough. Required Candidate profile Experience in Industrial Construction Project. AutoCAD most important. Working Knowledge of computers – Word, Excel, Microsoft project. Strong Communication Skills – verbal and written in English. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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10.0 - 17.0 years

6 - 7 Lacs

Gandhinagar, Gujarat

Work from Office

B.E. - Civil Engineer with 10+ Years of experience on field & on site. Worked on site & on commercial & residential projects. Execution of Interior Design given by Architect, coordinate with agencies & Site Supervision. Able to handle manpower. Required Candidate profile Experience in Residential Project & Highrise Building as well as Commercial Construction from Basic to Finishing. AutoCAD most important. Knowledge of RCC, finishing Work, etc of building. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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3.0 - 8.0 years

3 - 4 Lacs

Gandhinagar, Gujarat

Work from Office

B.E. / Diploma - Civil Engineer with 3+ Years of experience on field & on site. Worked on site & on commercial & residential projects. AutoCAD most important. Worked with reputed developers of city. Manage logistics & material on site. Required Candidate profile Candidate should have worked with a developer firm for a high-rise residential project and be familiar with from excavation to finishing. Knowledge of RCC, finishing Work, etc of building. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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5.0 - 10.0 years

3 - 6 Lacs

Jamnagar, Gujarat

Work from Office

Diploma / B.E. - Civil Engineer with 5 to 10 Years of experience in Industrial Construction. Worked on green field projects. Able to handle manpower. Adaptable and Adjustable nature. Positive Attitude towards work. Physically and Mentally tough. Required Candidate profile Experience in Industrial Construction Project. AutoCAD most important. Working Knowledge of computers – Word, Excel, Microsoft project. Strong Communication Skills – verbal and written in English. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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10.0 - 17.0 years

6 - 7 Lacs

Jamnagar, Gujarat

Work from Office

B.E. - Civil Engineer with 10+ Years of experience on field & on site. Worked on site & on commercial & residential projects. Execution of Interior Design given by Architect, coordinate with agencies & Site Supervision. Able to handle manpower. Required Candidate profile Experience in Residential Project & Highrise Building as well as Commercial Construction from Basic to Finishing. AutoCAD most important. Knowledge of RCC, finishing Work, etc of building. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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3.0 - 8.0 years

3 - 4 Lacs

Jamnagar, Gujarat

Work from Office

B.E. / Diploma - Civil Engineer with 3+ Years of experience on field & on site. Worked on site & on commercial & residential projects. AutoCAD most important. Worked with reputed developers of city. Manage logistics & material on site. Required Candidate profile Candidate should have worked with a developer firm for a high-rise residential project and be familiar with from excavation to finishing. Knowledge of RCC, finishing Work, etc of building. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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5.0 - 10.0 years

3 - 6 Lacs

Ahmedabad, Gujarat

Work from Office

Diploma / B.E. - Civil Engineer with 5 to 10 Years of experience in Industrial Construction. Worked on green field projects. Able to handle manpower. Adaptable and Adjustable nature. Positive Attitude towards work. Physically and Mentally tough. Required Candidate profile Experience in Industrial Construction Project. AutoCAD most important. Working Knowledge of computers – Word, Excel, Microsoft project. Strong Communication Skills – verbal and written in English. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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10.0 - 17.0 years

6 - 7 Lacs

Ahmedabad, Gujarat

Work from Office

B.E. - Civil Engineer with 10+ Years of experience on field & on site. Worked on site & on commercial & residential projects. Execution of Interior Design given by Architect, coordinate with agencies & Site Supervision. Able to handle manpower. Required Candidate profile Experience in Residential Project & Highrise Building as well as Commercial Construction from Basic to Finishing. AutoCAD most important. Knowledge of RCC, finishing Work, etc of building. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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3.0 - 8.0 years

3 - 4 Lacs

Ahmedabad, Gujarat

Work from Office

B.E. / Diploma - Civil Engineer with 3+ Years of experience on field & on site. Worked on site & on commercial & residential projects. AutoCAD most important. Worked with reputed developers of city. Manage logistics & material on site. Required Candidate profile Candidate should have worked with a developer firm for a high-rise residential project and be familiar with from excavation to finishing. Knowledge of RCC, finishing Work, etc of building. Perks and benefits Negotiable - Depending Upon Candidate & Experience

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0.0 - 5.0 years

1 - 6 Lacs

Gurugram

Work from Office

Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible wa Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Requirements and skills Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively

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0.0 - 5.0 years

2 - 7 Lacs

Gonda

Work from Office

Key Responsibilities: Outbound Sales Calls: Initiate outbound calls to prospective customers with the goal of promoting and selling various financial products. Product Knowledge: Develop a strong understanding of the financial products offered by the company, including but not limited to loans, insurance, investment plans, and credit cards. Customer Engagement: Build rapport with customers, understand their financial needs, and provide personalized solutions. Sales Targets: Meet or exceed daily and monthly sales targets by effectively pitching financial products and closing deals. Compliance: Adhere to all regulatory guidelines and internal policies while communicating information about financial products. Documentation: Ensure accurate and complete documentation for all sales transactions, adhering to company standards and procedures. Customer Follow-up: Conduct follow-up calls to ensure customer satisfaction, address any concerns, and explore opportunities for additional products or services. Market Research: Stay informed about industry trends, competitor products, and market conditions to provide valuable insights and enhance sales strategies. Qualifications and Skills: Education: Minimum of a Bachelor's degree in Business, Finance, or a related field.

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2.0 - 7.0 years

4 - 8 Lacs

Pune

Work from Office

Under minimal supervision, the Technical Support Specialist provides voice-based technical assistance to technicians across the North America region. This includes evaluating and processing warranty claims, supporting engine diagnostics, and ensuring compliance with Cummins warranty policies and regional standards. The role involves multi-channel communication (phone, email, chat) and requires strong technical knowledge, customer service skills, and attention to detail.. Key Responsibilities Provide real-time technical repair assistance to field technicians via voice and digital channels. Evaluate and process warranty claims for parts, labor, and services in accordance with Cummins Warranty Administration Manual (WAM). Communicate with dealerships and vendors to resolve discrepancies or request additional documentation. Ensure all claims and support activities comply with manufacturer guidelines and regional policies. Document customer interactions and technical information accurately in Cummins systems. Support continuous improvement initiatives to enhance customer experience and operational efficiency. Deliver training to new hires and contribute to knowledge base content as a Subject Matter Expert (SME). Escalate complex issues with appropriate documentation and follow-up. Maintain up-to-date knowledge of Cummins systems, processes, and service practices. External Qualifications and Competencies Qualifications Requirement Description Education Bachelors degree in any stream (Preferred: Mechanical / Automobile) Licenses/Certifications May require licensing for compliance with export controls or sanctions regulations Language Proficiency in English (spoken and written) Skills and Competencies Technical Knowledge: 2+ years of experience in engine diagnostics, claims analysis, repair assistance, and part support. Understanding of Cummins engine systems and warranty processes. Familiarity with service documentation and technical troubleshooting. Customer Service: Strong communication skills across phone, email, and chat. Ability to manage customer expectations and resolve issues efficiently. Core Competencies: Action Oriented Tackles challenges with urgency and enthusiasm. Collaborates Works effectively with internal and external stakeholders. Communicates Effectively Tailors communication to audience needs. Customer Focus Builds strong relationships and delivers customer-centric solutions. Manages Complexity Analyzes and resolves multifaceted issues. Manages Conflict Handles disagreements constructively. Directs Work Delegates and removes obstacles to ensure task completion. Values Differences Embraces diverse perspectives and cultures. Process Expertise: Service Capability & Coverage Understands service network capabilities and customer expectations. Service Documentation Accurately captures and verifies technical and customer data. Service Information Process Organizes and delivers technical content effectively. Warranty Process Analyzes failures, determines eligibility, and processes claims accurately. Additional Responsibilities Unique to this Position Experience Total Experience: 3-4 years Relevant Experience: Minimum 2 years in automotive/engine diagnostics, warranty management, or technical support Preferred Background: Prior experience in a voice-based technical support or customer service role.

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4.0 - 5.0 years

6 - 7 Lacs

Hyderabad

Work from Office

Manage Cisco Contact Center environments, providing technical support and optimizing contact center performance and functionality.

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