About the job: As a telecaller with social media handling at Plant Rooms company, you will have the exciting opportunity to showcase your English and Hindi proficiency skills, both spoken and written, while providing exceptional customer service and support. Your role will involve using MS-Excel to maintain and update customer records, as well as problem-solving to address any issues or concerns that may arise. Key responsibilities: 1. Make outbound calls to potential and existing customers to promote products and services. 2. Receive inbound calls and address customer inquiries and complaints in a professional and timely manner. 3. Maintain accurate and up-to-date customer records using MS Excel. 4. Collaborate with the sales team to follow up on leads and ensure customer satisfaction. 5. Identify and escalate any urgent issues or customer feedback to the appropriate department. 6. Provide product information and pricing details to customers. 7. Generate new leads via social media platforms (Instagram, Facebook, etc.) 8. Meet or exceed call volume and sales targets to contribute to the company's overall success. If you are a proactive and customer-focused individual with excellent communication skills and a passion for problem-solving, we invite you to join our dynamic team as a Telecaller at Plant Rooms company. Apply now and take your career to the next level! Who can apply: Only those candidates can apply who: are from Mumbai, Navi Mumbai only Salary: ₹ 2,05,000 - 3,50,000 /year Experience: 0 year(s) Deadline: 2025-06-14 23:59:59 Other perks: Free snacks & beverages, Health Insurance, Life Insurance Skills required: MS-Excel, Problem Solving, English Proficiency (Spoken), English Proficiency (Written) and Hindi Proficiency (Spoken) Other Requirements: 1. Proven experience in telecalling, telesales, or a customer-facing role (preferred). 2. Excellent communication skills in English and Hindi (any regional language is a plus). 3. Confident, persuasive, and good at handling objections. 4. Basic computer proficiency (MS Office, email, CRM tools). 5. Self-motivated, goal-oriented, and a team player. 6. Freshers with strong communication skills are welcome to apply. About Company: Plant Rooms offers premium tailored accommodation solutions designed exclusively for corporate professionals in Navi Mumbai and Mumbai. Built on the pillars of cleanliness, safety, hygiene, seamless broadband, and healthy food, we create a home-like environment that balances work efficiency with relaxation. Our unique concept integrates cutting-edge technological amenities for corporate needs while ensuring a nature-inspired, stress-free atmosphere that enhances well-being and productivity