68 Planogram Jobs

Job Description - Visual Merchandiser & Store Designer Location: Gurgaon Type: Full time About the Role At Heads Up For Tails (HUFT), we dont just design storeswe create spaces where pets are celebrated, and pet parents feel seen, understood, and inspired. Were looking for a visionary who can bring together spatial design and visual storytelling to craft beautiful, functional, and emotionally resonant retail experiences. This unique role combines Store Design and Visual Merchandisingallowing you to own how the HUFT story comes alive across every touchpoint in our stores. From the way a customer walks through the door to how a tail wags at the treat aisleevery detail matters. And you’ll be the one to shape it. Key Responsibilities/What You Will Do Design Spaces That Feel Like Home—for Pets and People • Plan and design thoughtful layouts for HUFT stores, pop-ups, and renovations that prioritize ease, warmth, and the joy of discovery. • Create 3D renders, mood boards, and technical drawings that capture our brand soul and customer flow. • Reimagine existing stores to reflect evolving design sensibilities and pet-parent needs. • Work with vendors and contractors to bring ideas to life—on time, on brand, and full of heart. Visual Merchandising That Tells Stories (and Moves Tails) • Build seasonal VM strategies that transform product displays into invitations to connect—with the brand, the pet, and the moment. • Lead all visual rollouts—from new store setups to festive windows and campaign integrations. • Guide regional and store teams to bring consistent, creative execution to life across cities. Lead With Heart and Design-Led Thinking • Mentor a team of designers and VMs who care deeply about the customer and the craft. • Build easy-to-follow toolkits, VM guides, and display SOPs to ensure every store looks and feels like HUFT. • Collaborate with Retail, Marketing, Projects, and Merchandising to deliver end-to-end store experiences that are both commercially strong and emotionally engaging. Create Experiences That Reflect the HUFT Mission • Design for pets and people, always keeping pets' comfort and parents' convenience at the core. • Explore sustainable materials, smart fixtures, and sensory elements that reflect our values. • Keep learning and evolving by staying updated on global trends in retail, pet care, and experiential design. Qualifications & Skills/What You Need • A degree in Interior Design, Architecture, Visual Merchandising, or Retail Design. • 6+ years of experience in store design and/or visual merchandising, ideally in lifestyle, pet care, or home retail. • A strong portfolio of work that blends aesthetics, functionality, and emotional impact. • Proficiency in design tools like AutoCAD, SketchUp, Revit, and Adobe Creative Suite. • An understanding of pet parents and a love for animals—because our customers can sense when it’s real. • Strong leadership and cross-functional collaboration skills. • Willingness to travel across cities for store visits, rollouts, and training. You will feel right at home with us if: You have strong communication and collaboration skills. You are passionate about pets and love innovating.

hiring Store Visual Merchandiser - Hyderabad & Vijayawada Salary: Up to 5 LPA Exp: 1–3 years B.Des or Diploma in Design Role includes VM budget, layout, styling & seasonal setup. Send your CV to trinity.akrati@gmail.com

Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store

Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store

1) Define, design and implement a creative visual merchandising strategy 2) Create appealing and eye-catching visualdisplays that lead the customer through the entire store 3) Produce window displays, signs, interior displays, floor plans and special promotions displays 4) Identify key messages and set a clear image of the end result 5) Come up with, revise and present design ideas withassistant merchandisers 6) Act in alignment to the organizations culture, products, image and target market 7) Monitor costs and work within budget 8) Oversee the production and brief staff on arranging displays 9) Change displays to promote new product launches and reflect festive or seasonal themes 10) Liaise with suppliers and source elements 11) Research lifestyle, demographics and design trends

Job Description Merchandiser Key Responsibilities: Product Placement: Arrange and display products effectively to enhance visibility and sales. Stock Management: Check stock levels in each store and coordinate replenishments to avoid shortages. Store Visits: Visit 8 to 10 stores daily to ensure proper product placement and availability. Store Relationship Management: Build and maintain strong relationships with store managers and executives for smooth operations. Marketing & Promotions: Execute in-store marketing activities, product promotions, and visual merchandising to drive sales. Market Insights: Monitor competitor activities, customer preferences, and sales trends to optimize product positioning. If you're proactive, detail-oriented, and passionate about it, wed love to have you on our team! Please share your resumes at savita.devi@brightlifecare.com, Neha.gupta1@brightlifecare.com OR 9650023605/9319641268

Job Description Merchandiser Key Responsibilities: Product Placement: Arrange and display products effectively to enhance visibility and sales. Stock Management: Check stock levels in each store and coordinate replenishments to avoid shortages. Store Visits: Visit 8 to 10 stores daily to ensure proper product placement and availability. Store Relationship Management: Build and maintain strong relationships with store managers and executives for smooth operations. Marketing & Promotions: Execute in-store marketing activities, product promotions, and visual merchandising to drive sales. Market Insights: Monitor competitor activities, customer preferences, and sales trends to optimize product positioning. If you're proactive, detail-oriented, and passionate about it, wed love to have you on our team! Please share your resumes at savita.devi@brightlifecare.com, Neha.gupta1@brightlifecare.com OR 9650023605/9319641268

Job Description Merchandiser Key Responsibilities: Product Placement: Arrange and display products effectively to enhance visibility and sales. Stock Management: Check stock levels in each store and coordinate replenishments to avoid shortages. Store Visits: Visit 8 to 10 stores daily to ensure proper product placement and availability. Store Relationship Management: Build and maintain strong relationships with store managers and executives for smooth operations. Marketing & Promotions: Execute in-store marketing activities, product promotions, and visual merchandising to drive sales. Market Insights: Monitor competitor activities, customer preferences, and sales trends to optimize product positioning. If you're proactive, detail-oriented, and passionate about it, wed love to have you on our team! Please share your resumes at savita.devi@brightlifecare.com, Neha.gupta1@brightlifecare.com OR 9650023605/9319641268

We are looking for someone who is working on those floor plans ,Designing & Planograms experience and will have to manage vendor calls Tools Auto cad Design Spaceman, Blue Yonder

The VM Operations Executive will be responsible to drive the execution of visual merchandising plans across retail stores in the region. This role ensures consistent brand presentation through timely implementation of marketing campaigns, store displays, and product highlights. The role demands strong coordination, attention to detail, and the ability to support store teams in maintaining high visual standards. Responsibilities: Visual Merchandising Execution Execute visual merchandising plans, guidelines, and standards for stores within the region. Ensure consistency with brand image and visual merchandising policies. Store Visits and Execution: Conduct regular visits to retail stores to audit and evaluate VM execution. Guide and support store teams to resolve display issues and maintain compliance with VM guidelines. Visual Merchandising Guidelines and Training: Update and maintain visual merchandising guidelines, standards, and best practices. Provide hands-on training and support store teams to ensure understanding and proper execution of VM principles. Performance Analysis and Reporting: Monitor and analyze sales performance, customer feedback, and market trends to inform visual merchandising strategies. Provide regular reports on visual merchandising initiatives, sales performance, and customer feedback. Collaboration and Communication: Work closely with cross-functional teams, including store operations, marketing, and product, to ensure alignment and effective execution. Communicate visual merchandising strategies, guidelines, and best practices to store teams and stakeholders. Candidate Profile: Bachelors degree in Visual Merchandising, Retail Management, Design, or a related field. 2-4 years of experience in visual merchandising,(retail/fashion preferred). Strong coordination, team work and process orientation Excellent communication and interpersonal skills Strong visual merchandising and design skills. Knowledge in visual merchandising software and tools Open to travel extensively within the region

Role & responsibilities The Planogram Merchandiser plays a vital role in enhancing the customer shopping experience by effectively designing and implementing planograms to optimize retail space. This position requires creativity, attention to detail, and close collaboration with buying, marketing, and store operations teams to ensure product displays are visually appealing, strategically planned, and aligned with the companys sales objectives. 1. Develop, design, and maintain planograms for various categories and store formats in Star Localmart. 2. Collaborate with category managers and store teams to understand product priorities, seasonal changes, and promotional requirements. 3. Analyze store layouts, customer flow, and sales data to optimize product placement and shelf space utilization. 4. Regularly review and update planograms based on product performance, new launches, and market trends. 5. Provide clear planogram instructions and guidelines to store teams to ensure correct and consistent implementation. 6. Conduct regular audits of store displays to verify compliance with approved planograms. 7. Partner with visual merchandising teams to enhance the overall aesthetic appeal of displays while supporting commercial goals. 8. Utilize planogramming software tools to create data-driven, space-optimized designs. 9. Track and report the impact of planogram changes on sales and customer engagement. 10. Stay updated with industry best practices and competitor strategies in merchandising and display planning. Preferred candidate profile 1. Strong knowledge of planogramming tools (e.g., JDA Space Planning, Nielsen Spaceman, or similar). 2. Excellent analytical skills to interpret sales data and customer behavior. 3. Attention to detail and organizational skills. 4. Good communication and collaboration skills to work with multiple internal teams. 5. Ability to manage timelines and adapt to changing priorities in a dynamic retail environment. 1. Experience: 2. Bachelors degree or diploma in Merchandising, Retail Management, Marketing, or related field. 3. 3–7 years of relevant experience in planogramming or retail space planning, preferably in FMCG, supermarkets, or modern trade. 4. Experience working with planogramming software tools is highly desirable

: Support end-to-end merchandise planning and analytics covering selection, assortment, inventory, and planogram execution at store level Conduct data-driven analysis on price, promotions, product mix, and replenishment to support merchandising strategy Collaborate with category managers and suppliers on range planning and shelf allocation decisions Assist in the implementation and support of AI/ML-based demand forecasting and recommendation systems Perform store-level analytics to assess execution compliance, inventory health, and category performance Leverage tools like Blue Yonder (JDA), Nielsen Spaceman for planogramming, space optimization, and shelf layout design Assist in campaign readiness by coordinating in-store execution aligned to merchandising and inventory plans Participate in process improvement initiatives to enhance replenishment, store display, and floor planning strategies Contribute to the development of campaign calendars, marketing execution timelines, and regional rollout coordination Support ROI analysis of marketing efforts and store-level campaign effectiveness Monitor KPIs including planogram compliance, stock availability, store sales conversion, and assortment accuracy Prepare dashboards and reports to enable data-informed decisions for business stakeholders Must Have: 6+ years of experience in retail operations, merchandising analytics, or marketing execution within large-scale retailers or CPG companies Hands-on experience in category management, assortment planning, inventory forecasting, and store analytics Practical working knowledge of Blue Yonder Suite (especially Space & Category modules), Nielsen Spaceman, and SQL Basic proficiency in Power BI and exposure to Python for analytical insights Strong understanding of retail KPIs, planogram execution, and stock-to-shelf performance metrics Excellent communication and stakeholder coordination skills Ability to work independently on merchandising initiatives while collaborating cross-functionally with supply chain, marketing, and store operations Excellent communication, program management, and stakeholder alignment capabilities Strong business acumen and ability to balance strategic planning with hands-on execution Qualifications MBA from Tier 1 institutions Preferred Job Location

Role & responsibilities : DESIGN | DEVELOP PLANOGRAMS AND COMMUNCIATION Understand the customer profile and brand identity of max Developing appealing and eye-catching visual displays that lead the customer through the entire store. Identifies and implements innovative merchandising and product placement techniques strategically to increase sales Design Planograms sets as per the buying modules partnering with Buying and planning teams to ensure display consistency across stores in line with the B&M Calendar. Creating appealing and eye-catching visual displays that lead the customer through the entire store. Develop VM guidelines & Training dockets for the respective division to ensure high adaptability on retail floor ensuring consistency. Develop display & communication guidelines for Concessionaire brands in line with Max departments. Research & capture learnings to develop display guidelines along with communication plan for micro-occasions. Calendar adherence & update the weekly review meetings Competition Capture and market study to introduce new ideas and techniques. Develop relevant Product | Visual communication as per the product and trends in partnering with Buying | design and studio Team. Develop and publish right offer communication in alignment with Planning, Marketing & Buying Teams to optimise sales. CONCEPT BUILDING Propose Merchandising, Display and communication plans to support new Product Launch | New Initiatives or as per the brand/ Division Needs. Align the fixture mix and standardise the Ideal layouts in line with Buy plan drawn for the brand Support Range architecture and assortment building by Nee ideations and REVIEW AND AUDIT Review and collect feedback from the regions on the guidelines implemented and capture the necessary improvements. Train and coach the regional teams on KMP | KYM | Display standards for successful planogram and communication execution.

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Area Activities expected to be performed by a Lenskart Store Manager Customer focus: Driving Net Promoter Score Driving sales vs. plan People development (Attrition Control) Cash & Inventory management Supervision SOP adherence & implementation Store upkeep & maintenance Personal attributes & competencies Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Area Activities expected to be performed by a Lenskart Store Manager Customer focus: Driving Net Promoter Score Driving sales vs. plan People development (Attrition Control) Cash & Inventory management Supervision SOP adherence & implementation Store upkeep & maintenance Personal attributes & competencies Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

Reporting to Area Operations Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store.

Reporting to Area Operations Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities : Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Area Activities expected to be performed by a Lenskart Store Manager Customer focus: Driving Net Promoter Score Driving sales vs. plan People development (Attrition Control) Cash & Inventory management Supervision SOP adherence & implementation Store upkeep & maintenance Personal attributes & competencies Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Area Activities expected to be performed by a Lenskart Store Manager Customer focus: Driving Net Promoter Score Driving sales vs. plan People development (Attrition Control) Cash & Inventory management Supervision SOP adherence & implementation Store upkeep & maintenance Personal attributes & competencies Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the team’s shift timings to meet the store’s business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the team’s shift timings to meet the store’s business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the team’s shift timings to meet the store’s business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

Title Store Manager Reporting to Area Operations Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

Reporting to Area Operations Manager About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

Reporting to Area Operations Manager About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store