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8.0 - 10.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Role: Business Development Manager Services Sales (DevOps / Application Management / ITSM) Location: Bangalore ? Job Summary: As part of our business growth strategies, we are looking for an experienced and target driven Business Development professional to expand our footprint in the technology services industry.The Business Development Manager for Technical Services is responsible for driving business growth by for identifying, developing, and securing new business opportunities for our technical services. Essential to the success in this role is a keen ability to proactively identifying new business opportunities, establishing and maintaining client relationships, and ensuring the company&aposs services align with market needs. Job Responsibilities: Develop and execute effective business strategies to achieve revenue targets. Identifying, qualifying, developing and closing potential services opportunities. Drive the entire sales cycle from lead generation, proposals, negotiation, and closing deals. Achieve and exceed assigned revenue targets and other key performance matrices. Generating customer awareness and interest in our technical services. Conduct client meetings, presentations, and negotiations to secure new business deals. Build and maintain strong, long-lasting relationships with potential customers. Build and maintain relationships with C-level executives and key decision-makers. Collaborate with the technical team to create compelling proposals and collaterals. Develop and maintain knowledge of our solutions, industry trends, target markets etc. Work closely with the marketing team to create and execute lead generation campaigns. Utilize CRM tools to track sales activities, opportunities, and client interactions. Track and report on business development activities, sales performance, and market trends. Required Qualifications and Experience: 8-10 years of experience in business development, sales in IT services Industry. Bachelors or Masters degree in Engineering, Business, Marketing or appropriate field. Familiar with solution selling techniques and strong account management skills. Must have passion for selling and constant desire to learn new technologies. Proven track record of consistently achieving sales targets and driving business growth. Ability to communicate and influence people at all levels in an organization. Ability to work collaboratively with cross-functional teams. Strong understanding of technology services and digital transformation. Must have good industry network and existing relationship with C -level contacts. Must be able to work in a fast -paced, goal oriented and collaborative work environment. Ability to organize and prioritize work independently with minimal supervision. Must have excellent communication, organizational and relationship building skills. Possess high degree of self-motivation, initiative, integrity, discipline and commitment. Must be highly adaptable, process oriented, result driven, quick learner and team player. Areas of Expertise: New Business Development B2B Sales Solution Selling Revenue Generation Account Management Relationship Management Planning & Forecasting Prospecting Demand Generation Pipeline Management Product Marketing Negotiation & Closing Solution Knowledge: DevOps Application Management ITSM Product Knowledge: Atlassian Gitlab Github Show more Show less

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7.0 - 11.0 years

0 Lacs

rajasthan

On-site

This Major Incident Manager role based in Bangalore requires a skilled individual who excels in Leadership & Communication, Analytical Thinking, Technical Knowledge, Time Management, Root Cause Analysis (RCA), Stakeholder Management, Process Adherence, Continual Improvement, SLA/KPI understanding, Problem Management, and CMDB Configuration. The primary responsibilities include leading cross-functional teams during critical situations, effectively communicating findings and resolutions to stakeholders, prioritizing incidents, coordinating incident responses, resolving root causes promptly, managing stakeholders internally and externally, adhering to incident management frameworks like ITIL, implementing continual improvement strategies, and reviewing SLA/KPI metrics for projects or teams. The ideal candidate must have hands-on experience in major incident scenarios, utilizing ITSM tools, incident dashboards, communication platforms, and escalation matrices, as well as conducting post-incident reviews for enhancement opportunities. Key Qualifications: - Leadership & Communication: Lead cross-functional teams effectively and communicate with stakeholders and users. - Analytical Thinking: Quickly assess and prioritize incidents. - Technical Knowledge: Understand IT infrastructure, applications, and monitoring tools. - Time Management: Coordinate incident responses promptly and efficiently. - Root Cause Analysis (RCA): Ensure prompt resolution of root causes through methods like the 5 Whys. - Stakeholder Management: Communicate proficiently with internal and external stakeholders. - Process Adherence: Familiarity with ITIL and incident management frameworks. - Continual Improvement: Apply design thinking to enhance stakeholder experience and incident management processes. - SLA/KPI Understanding: Create or review SLA/KPI metrics for projects or teams. - Problem Management: Involved in both reactive and proactive approaches. - CMDB Configuration. - Hands-on experience in major incident scenarios, ITSM tools, incident dashboards, communication platforms, and post-incident reviews. - ITIL Foundation Certification and Scrum Master qualification would be advantageous. Qualifications: - B.E/B Tech - Minimum 7 years to maximum 10 years of experience.,

Posted 1 month ago

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7.0 - 11.0 years

0 Lacs

punjab

On-site

The Technical Business Analyst role in Sydney/Melbourne/Brisbane requires a minimum of 7 years of experience in a business/system analyst role within the Banking domain. Candidates with Risk, Compliance & Legal experience will also be highly encouraged. It is mandatory to have project lifecycle experience and experience in finance projects with an understanding of related functional aspects. The ideal candidate should have a track record of working in a fast-paced collaborative cross-functional environment and proficiency in working with distributed teams. Key Skills required for this role include the ability to analyze customer requirements and provide innovative solutions, strong internal consultation and stakeholder management skills, excellent presentation and communication skills, advanced problem-solving and troubleshooting skills, and strong SQL, Data Analysis, and Data Profiling skills. Additionally, familiarity with Agile development practices, Business Process Modelling, Data Modelling, Data Warehouse concepts, and knowledge of planning/forecasting, data reporting visualization platforms are desired. The objectives of the role include working collaboratively with teams and stakeholders to obtain, analyze, communicate, and validate requirements for Projects. The role involves supporting the process of Business context and Requirements gathering, defining MVPs, facilitating elaboration sessions, undertaking technical analysis, documenting business logic, mapping, governance, and success criteria, and assisting in estimating for the Delivery Phase. Key Accountabilities of the role include supporting the development and testing team in understanding requirements, contributing to Knowledge Transfer during and after project delivery, identifying improvement opportunities, maintaining ongoing dialogue with stakeholders, promoting continuous improvement, and demonstrating effective customer service. Overall, the Technical Business Analyst will play a crucial role in ensuring that projects align with Suncorp's business objectives and deliver consistently high-quality results.,

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