2.0 - 4.0 years

0 Lacs

bengaluru, karnataka, india

Remote

Role: Customer Success Engineer Employment Type: Fulltime Role Description This role blends frontline technical support with operational excellence. You'll be the go-to person ensuring that customer issues are resolved quickly and internal workflows run without friction. Your focus will be split between handling Bronze-tier customer tickets, maintaining system accuracy across tools like Zendesk and Planhat, and coordinating with Product, Engineering, and Operations teams to deliver fixes and updates efficiently. You'll spend roughly 40% of your time on customer-facing support and 60% on backend operations keeping support systems clean, tracking performance metrics, and driving process improv...

Posted 3 weeks ago

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Customer Success Manager Trend Micro

5.0 - 7.0 years

0 Lacs

mumbai, maharashtra, india

On-site

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Customer Success Manager About Trend Micro? Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro&aposs cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized fo...

Posted 3 months ago

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Customer Success Manager Cendyn

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Customer Success Manager, you will work closely with our customers to enhance their experience and drive retention, renewals, adoption, customer satisfaction, and growth. Your role is crucial in maintaining strong relationships with our hotel and hospitality partners, leveraging both your exceptional relationship management skills and technical acumen to ensure successful outcomes throughout the customer lifecycle. You will play a key role in strategizing for the accounts you manage, utilizing internal resources effectively to achieve desired results and acting as the main point of contact for all matters related to Cendyn within your assigned customer portfolio. Your responsibilities w...

Posted 4 months ago

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