Our client, a leading pharma company is looking to hire an Operations Manager. Job Overview: The Operations Manager role entails a complete oversight of the day-to-day operations of the respective centers assigned to him/her, serving as a one-point contact at the head office . ● Order Management of each center, which includes 1. Order confirmation mails 2. Speaking to customers and making sure credit terms are established before each supply 3. Orders to be entered in Roadcast ● Complete oversight of all tasks required for claim process, which includes Maintenance of Centre google sheet, which captures invoice wise claim details and necessary settlement of each Making sure documents are duly signed and sent to principal company for claims ● Generating key documents, these include 1. Purchase Orders – As per Requirement 2. Stock and Sale Statements – Weekly and/or as per requirement 3. E-Way Bills 4. New Customer Ledger 5. Generating - 6. Purchase invoice 7. Credit note/debit note 8. Petty Cash Vouchers 9. Prescriptions/purchase orders 10. Any other relevant documents 11. Sales invoice ● Monitoring each Centre's daily activities, which include 1. Petty Cash – Weekly 2. Day book – Daily Documentation maintenance for key products as per requirements set by head office 3. Accounts Receivable – Daily 4. Stock Summary – Weekly 5. Post Dated Cheques – Daily 6. Couriers 7. Patient Follow Up ● Operational checks are needed to be made, based on set requirements, which include 1. Entries in Tally/ ERP 2. Claims on google sheet 3. Attendance 4. Archiving – this includes filing and scanning of (invoice-wise) ● Sale invoice ● Purchase invoice ● Credit note/debit note ● Petty Cash Vouchers ● Prescriptions/purchase orders ● Any other relevant documents Requirements : 1. Training to be conducted 2. Candidate should be from supply chain & Logistics. 3. The candidate must be Graduate. 4. MBA in Operations/Supply chain/Logistics Preferred.
Role & responsibilities HR Strategy Talent Acquisition Employee Relations Performance Management Compensation and Benefits Training and Development Compliance and HR Administration Diversity and Inclusion HR Metrics and Reporting Employee Engagement Preferred candidate profile Experience in pharma industry preferred. Proven experience as a HR Manager or similar senior HR role with a minimum of 7-10 years in HR management. Demonstrated success in managing all aspects of human resources functions including recruitment, employee relations, and compliance. In-depth knowledge of HR principles, best practices, and employment laws. Proficiency in HRIS (Human Resources Information Systems) and related HR technologies. Efficient in using tools such as MS Office & Google Suite (Excel, PowerPoint, Sheets, etc.). Ability to develop and implement HR programs that align with business strategy and organizational culture.