Roles and Responsibilities Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customers needs and requirements. Requirements and skills Work experience as a Telecaller, TeleMarketer , or a similar role in the Sales Department. Professional certification sales and marketing will be an advantage. Great interpersonal skills. Exceptional oral and written communication skills. Strong organizational skills. Ability to work in a team or individually as and when required. Ability to manage and handle multiple tasks. Outstanding problem-solving skills. Exceptional attention to detail. Hard-working individual. Good time management abilities. Strong decision-making skills. Ability to tolerate stress and pressure. Bangalore Full Time,
As a Project Delivery Specialist, your role involves delivering a project that transitions from the traditional commercial model to a holistic data platform with multiple data sets and usage-based pricing. The initial phase will focus on applying this new model to the World-Check One and RDD products, requiring technical architecture changes under the Quote to Cash program. Your responsibilities will include: - Owning the future state Word-Check One and RDD usage commercial model design and conducting business requirements gathering workshops - Collaborating with the organization and technology delivery partners/teams to ensure alignment across all systems involved in Project World-Check One and RDD usage commercial model design - Creating end-to-end high-level process flows, detailed user stories, architecture, and solution design documents for systems such as Salesforce, CASI, SAP, Snowflake, and other impacted systems - Defining a high-level technology delivery plan for the applications in the Quote to Cash landscape, including build estimates and highlighting interdependencies with other ongoing programs/initiatives - Developing detailed business and technical requirements, including non-functional aspects, to guide the delivery plan approach Qualifications required for this role: - Proven experience in project delivery and commercial model design - Strong technical architecture and design skills, particularly in Salesforce, CASI, SAP, Snowflake, and related systems - Ability to collaborate effectively with various stakeholders and technology teams - Experience in developing high-level process flows, user stories, and solution design documents - Strong analytical and problem-solving skills - Excellent communication and presentation abilities Please note that this position is based in Bangalore and is a full-time opportunity.,