78 Pivots Jobs - Page 3

Professional Experience Qualifications 6+ years prior experience in C# Server side development (multi-threading, memory management, generics, classes, and structures and objects) Experience building C# web-based applications Must have front-end (Angular) Must have strong SQL queries, creating tables, stored procedures, performance tuning if something is running slowly know how to figure out what the issues are) Need to be comfortable Excel including Pivot tables and VLOOKUPs to translate information gathered from stakeholders into concrete requirements Must have very good communication skills as you will be working with stakeholders directly and not through PM or BAs Experience modernizing front-end Microsoft applications DevOps exposure is a plus Must come financial services/capital markets/investment banking Excellent Analytical skills Great interpersonal and communication skills Open to work in UK Shift (10 Am to 9 Pm IST with 8 hours of productive work) Education Qualification : B.Tech or MCA Mandatory Competencies Programming Language - Other Programming Language - C# Programming Language - Java Full Stack - Java Multithreading User Interface - Angular - Angular 2+ Database - Database Programming - SQL BA - Excel, macros, pivots Beh - Communication and collaboration

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Lead C onsultant - Business Analyst Participate/contribute to various stages of end-to-end Project life cycle and have through understanding and experience in both agile and waterfall-based project execution. Review, analyze and evaluate business processes and systems, both new and existing Work with stakeholders to elicit requirements and develop solutions. Understand requirements, acceptance criteria, connect the dots for each assigned task Responsibilities Experienced in Agile Scrum, Story writing, Managing requirements and acceptance criteria as well as bug/issue management. Well-versed in project management tools such as JIRA and Confluence. Experienced in development and execution of independent validation and verification testcases and plan , as well as Production based operational acceptance testing. Collaborate with development teams to ensure requirements are well understood and solution being built are in line with requirements. Able to build Use cases and present them to various teams. Understand and gather data requirements for items such as but not limited to new data demands, new regulatory consumption, attribute mapping , defining aggregation rules. Qualifications we seek in you! Minimum Q ualifications / Skills B. E/ B. Tech/Any Graduation Preferred Q ualifications / Skills Experience in the Banking domain with exposure to Consumer Banking Experience using ETL tools such as Datameer / Informatica etc. Experience in application of programming/computational languages - SQL, Python Proficient in Microsoft Word, Advanced Excel (VB Macros/Pivots) and PowerPoint, Microsoft SharePoint Experience in SDLC documentation and experience in writing BRDs, FRDs, performing Stakeholder Analysis / Process mapping, writing procedures, creating operational readiness guides, creating Data Dictionaries, Attribute Mapping, DQ Lifecycles, Cataloging, Documents naming convention, Version Control, etc. Has good understanding of databases and data structures Experience in technology-based process mapping and current-target state analysis using MS Visio, Blue Works etc. Basic Knowledge of BI/Reporting tools such as Tableau, Power BI and various functionalities Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career &mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Handling database management by using Advanced Excel tools Should be proficient with Advanced Excel Formulas such as Pivot Table, Lookups, Conditional formatting, count IF, Sum IF Good analytical skills for reporting to internal & external customers. Required Candidate profile Experience should be 3-4 years in MIS executive profile Should have Good English Communication Skill

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant - Business Analyst Participate/contribute to various stages of end-to-end Project life cycle and have through understanding and experience in both agile and waterfall-based project execution. Review, analyze and evaluate business processes and systems, both new and existing Work with stakeholders to elicit requirements and develop solutions. Understand requirements, acceptance criteria, connect the dots for each assigned task Responsibilities . Experienced in Agile Scrum, Story writing, Managing requirements and acceptance criteria as well as bug/issue management. . Well-versed in project management tools such as JIRA and Confluence. . Experienced in development and execution of independent validation and verification testcases and plan, as well as Production based operational acceptance testing. . Collaborate with development teams to ensure requirements are well understood and solution being built are in line with requirements. . Able to build Use cases and present them to various teams. . Understand and gather data requirements for items such as but not limited to new data demands, new regulatory consumption, attribute mapping, defining aggregation rules. Qualifications we seek in you! Minimum Qualifications / Skills . B. E/ B. Tech/Any Graduation Preferred Qualifications/ Skills . Experience in the Banking domain with exposure to Consumer Banking . Experience using ETL tools such as Datameer/Informatica etc. . Experience in application of programming/computational languages - SQL, Python . Proficient in Microsoft Word, Advanced Excel (VB Macros/Pivots) and PowerPoint, Microsoft SharePoint . Experience in SDLC documentation and experience in writing BRDs, FRDs, performing Stakeholder Analysis / Process mapping, writing procedures, creating operational readiness guides, creating Data Dictionaries, Attribute Mapping, DQ Lifecycles, Cataloging, Documents naming convention, Version Control, etc. . Has good understanding of databases and data structures . Experience in technology-based process mapping and current-target state analysis using MS Visio, Blue Works etc. Basic Knowledge of BI/Reporting tools such as Tableau, Power BI and various functionalities Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Overview This position supports financial planning and performance reporting processes specifically related to financial planning and performance reporting processes along with Compensation & Benefits. The key responsibilities include maintaining and updating the Mosaic tool for accurate forecasting and reporting, assisting with month-end close activities, and delivering analytical insights to support informed business decisions. The role requires strong collaboration with HR and other functions to ensure accurate payroll reporting, headcount tracking, and cost centre allocations. It also involves maintaining databases and supporting senior stakeholders with Opex cost analysis. Responsibilities Update and maintain the Compensation & Benefits tool in Mosaic ensuring accurate headcount and cost centre allocations within Make, Move, Sell and G&A Support in the preparation of Month End Related activities, including but not limited to C&B related journals. Update and manage the Payroll Reporting and Support file to provide valuable insight into periodic movements and key changes required Communicate cross functionally with HR teams to proactively initiate and manage changes required based on monthly reporting; Analyse and prepare key Month End Reporting to support the wider functions around the Business Review Reporting output to provide valuable insight and analytics into the understanding of the Reported Numbers Maintain databases and Mosaic mapping (by Cost Centers, functions, accounts, categories etc); Prepare analysis of Opex costs to support senior BU stakeholder review and decision-making. Demonstrate professionalism during cross-functional communications. Qualifications CIMA or ACCA (Part Qualified) preferred Experience of working in an FMCG or Blue-Chip organization Advanced Excel skills, e.g. comfortable with Pivots and V-Lookups & accounting Strong financial planning and forecasting skills Good knowledge of financial systems Assertive and independent with the ability to cope effectively under pressure and to tight deadlines Quickly analyses complex problems to find actionable, pragmatic solutions Consistently works against the right priorities and takes the initiative to find ways to get better results Demonstrates a can-do attitude and sense of passion, enjoyment, and pride about their work

Overview The role supports financial planning and performance reporting processes related to Compensation & Benefits. Key responsibilities include maintaining and updating the Mosaic tool for accurate forecasting and reporting, assisting with monthly financial close activities, and providing analytical insights to drive business decisions. The position requires strong collaboration with HR and other functions to ensure accurate payroll reporting, headcount tracking, and cost center allocations. Additionally, the role involves database maintenance and supporting senior stakeholders with Opex cost analysis. Responsibilities Accurately update, maintain, and copy forecast versions within the year in a timely manner. Reconcile final reporting to forecast submission and provide analytics which can drive business discussion Update and maintain the Compensation & Benefits tool in Mosaic ensuring accurate headcount and cost center allocations within Make, Move, Sell and G&A Support in the preparation of Month End Related activities, including but not limited to C&B related journals. Update and manage the Payroll Reporting and Support file to provide valuable insight into periodic movements and key changes required Communicate cross functionally with HR teams to proactively initiate and manage changes required based on monthly reporting. Analyse and prepare key Month End Reporting to support the wider functions around the Business Review Reporting output to provide valuable insight and analytics into the understanding of the Reported Numbers Maintain databases and Mosaic mapping (by Cost Centers, functions, accounts, categories etc); Prepare analysis of Opex costs to support senior BU stakeholder review and decision-making. Demonstrate professionalism during cross-functional communications. Qualifications CIMA preferred Experience of working in an FMCG or Blue-Chip organization Advanced Excel skills, e.g. comfortable with Pivots and V-Lookups & accounting Strong financial planning and forecasting skills Good knowledge of financial systems Assertive and independent with the ability to cope effectively under pressure and to tight deadlines Quickly analyses complex problems to find actionable, pragmatic solutions Consistently works against the right priorities and takes the initiative to find ways to get better results Demonstrates a can-do attitude and sense of passion, enjoyment, and pride about their work

As a Tech Lead at Carelon Global Solutions India, you will be responsible for managing multiple applications throughout their lifecycle. This includes overseeing tasks such as installation, updating, patching, and upgrading software and hardware components essential for application operation. Your role will involve streamlining processes, enhancing efficiency, and improving productivity within the organization. Additionally, you will act as a subject matter expert, providing guidance to others. Your responsibilities will include overseeing the entire application lifecycle to ensure it meets business requirements and user needs. You will apply security patches and updates to maintain software integrity, manage routine tasks like deployments and updates without manual intervention, and establish strong data governance practices within application management to ensure compliance with regulatory requirements and data security standards. Furthermore, you will continuously monitor and optimize application solutions to enhance efficiency, provide technical support to end-users, create and maintain standards and procedures, and collaborate with key business stakeholders to deliver strategic reporting solutions. While staying updated with the latest advancements in technologies, you will recommend innovative solutions to optimize processes within the organization. To qualify for this role, you should hold a Bachelor's or Master's degree and possess an ITIL Foundation Certification. You should have at least 8-12 years of experience in a large-scale IT infrastructure environment, hands-on experience in application lifecycle management, and a strong understanding of various software applications, platforms, and technologies. Additionally, skills in risk management, proficiency in tools like MD PowerPoint, Excel, and Smartsheet, and excellent communication and business analysis skills are essential. At Carelon, we offer a world of limitless opportunities to our associates, fostering an environment of growth, well-being, and purpose. Our culture is built on innovation, creativity, and freedom, with a focus on learning and development, comprehensive rewards and recognitions, competitive health insurance coverage, and best-in-class workspaces. As an equal opportunity employer, Carelon celebrates diversity and empowers its workforce to deliver the best results for customers. We provide reasonable accommodations for individuals with disabilities to ensure an inclusive and supportive work environment. If you require accommodation during the interview process, please request the Reasonable Accommodation Request Form.,

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Role: BII (Assistant Manager) for Governance Team Insurance Key Accountability: Contract Oversight and Compliance Contract Query resolution within 48 hours - liaise with legal team; guide Business and Functional department Leaders Conduct contract awareness sessions (where required) Client connects Deputise for Supervisor (Where applicable) Contract Adherence Develop easy reference excel manual that assists Business and Functional departments with understanding of obligations for compliance declaration Vet and Validate content of documents to highlight irregularities, potential revenue leakage and disputes that can be avoided Release alerts on High-Risk Financial Obligations (COLA, Productivity, Discounts, Contract/SOW Renewals) Validate Monthly SOX Report Change Oversight and Documentation Manage documentation and liaise with Business and Functional departments to ensure right first time inputs Track and monitor all documentation till execution4. Reports: Monthly Contract Hygiene for SLT; Conduct and report audit outcomes (where applicable), Client consolidated reports (where applicable) Skill Excellent verbal and written Communication Ability to manage stakeholders Detail oriented Ability to work on Word and Excel to prepare dashboards / presentations Special Role Requirement: Ability to understand potential Risks and Knowledge of Macros, Pivots and Visio an added advantage Qualifications Any Graduate,

We are looking for a seasoned MIS Manager to lead and manage all Management Information System (MIS) related activities within the Accounts Operations team. The ideal candidate will be responsible for designing, implementing, and maintaining robust reporting systems, dashboards, and data analysis frameworks to support decision-making, financial reporting, and operational efficiency. Key Responsibilities: Develop, manage, and maintain comprehensive MIS reports and dashboards for accounts and finance operations. Automate periodic reports and streamline manual processes to improve efficiency and accuracy. Perform data extraction, transformation, and analysis from various accounting and ERP systems (e.g., SAP, Tally, Oracle). Ensure timely and accurate preparation of daily, weekly, monthly, and quarterly financial/operational MIS reports. Analyse financial data to identify trends, variances, and performance indicators, and present insights to management. Coordinate with cross-functional teams (Finance, Audit, Compliance, IT) to ensure data integrity and alignment. Manage and ensure the accuracy of large data sets, ensuring data consistency and security protocols. Assist in budget planning, forecasting, and cost control analysis through data modelling and projections. Develop and implement controls and procedures to ensure data quality and governance. Train and support junior staff on MIS tools, reporting techniques, and best practices. Required Skills and Qualifications: Graduate/Postgraduate in Commerce, Finance, Statistics, or a related field. 10+ years of relevant experience in MIS management, preferably in finance or accounts operations. Strong command over MS Excel (advanced), PowerBI/Tableau, and SQL. Experience with ERP systems like SAP, Oracle, or Tally is a must. Strong analytical, problem-solving, and organizational skills. Excellent communication and presentation abilities. Ability to work independently and handle multiple priorities under tight deadlines. Work Type: Full-time | On-site Vadodara Office Compensation: As per industry standards

Must Have (technical skills) Experience with SRE practices (2yrs) (SLA/SLO/SLI/Error Budget) BA with SNOW and Domain Experience with SNOW & Ansible Tower (1yr) JIRA & Confluence (5yrs) Must Have (Soft skills) Experience with requirement gathering (5+yrs) Experience with non-functional requirement gatherings for systems (1yr) Experience with reporting requirement gathering Managing Stakeholder expectations (5+yrs) Nice To Have skills Understanding AWS & Azure Native Log Monitoring tools Understanding challenges of integrating Cloud and on-prem log traces Mandatory CompeSREtencies BA - BA BA - Domain knowledge Beh - Communication and collaboration DevOps - Ansible BA - Business Knowledge BA - Client Interaction BA - Excel, macros, pivots BA - Presentations and Reports

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work ForTM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job Summary: Under the direction of management, the person will be responsible for working closely on Audit activities which includes team coordination, Evidence gathering for SOC, Access reviews, deactivation of accounts. Minimum Qualifications High school diploma or equivalent. Associate degree in computer information systems or related discipline. Relevant experience may substitute for the degree requirement on a year-for-year basis. Two Years of applied work experience in identity access management and equivalent. Duties and Responsibilities Review current accounts and application security to ensure that system access is correct and sufficient. Review role-based access and validate the same. Ability to work closely with Internal Audit team, to achieve monthly compliance on User Access Review. Documents and reports control failures and gaps to stakeholders. Provides remediation guidance and prepares management reports to track remediation activities. Respond to requests related to access reviews from external auditors and management. Other : Knowledge of: Information systems auditing, monitoring, controlling, and assessment process. Incident response management. Identity Access Management MS Excel related skills (Pivots, VLOOKUP, Macros, Automation etc.,) Ability to: Effectively communicate technical issues to diverse audiences, both in writing and verbally. Evaluate and update and/or revise program plan. Learn quickly and apply knowledge to new situations. Work independently and prioritize multiple tasks and adapt to needed changes. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook

Role & responsibilities Data Management & Analysis : Organize, clean, and analyze sales data to identify patterns, discrepancies, and trends. Compare primary sales with secondary sales to detect differences or gaps Gap Identification & Resolution : Investigate the reasons for sales gaps and prepare detailed Reports. Collaborate with distributors to verify sales data and address discrepancies. Field Coordination : Coordinate with Field Managers for data verification and accuracy. Ensure timely follow-ups with relevant stakeholders to resolve data inconsistencies. Reporting : Prepare and present clear and concise reports for the management team. Suggest actionable insights based on data analysis. System Management : Maintain an organized database for easy retrieval of sales information. Preferred candidate profile

: Job TitleEmployee Compliance Officer LocationBangalore, India Corporate TitleAVP Role Description The Employee Compliance Department protects the Bank by advising on ethical conduct, identifying regulatory solutions, safeguarding integrity and reputation, and promoting, in partnership with the business, a culture of Compliance. Given the regulatory scrutiny and the need to implement a robust and globally consistent control framework, an effective Central Compliance function is a key component to the Departments success. In the APAC region, Employee Compliance (EC) are responsible for Personal Account Dealing, Private Investment Transactions, Outside Business Interests, Global Attestations and Licensing & Registrations (Singapore and Hong Kong). The successful candidate will be responsible for providing oversight to centralized services relating to all processes relating to EC Operations in APAC. You will also be responsible for managing escalation cases relating to senior management to provide a high quality of service and meet the expected service standards. You should have experience in Compliance Operations, meet stakeholder expectations and requirements, communicate upwards and downwards and escalate relevant issues to senior management and regional stakeholders. Also, ability to help identify/deliver value / efficiencies through continuous process improvements and automation and implementation of globally consistent processes. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Be APAC subject matter expert in PAD Lead the Personal Account Dealing (PAD) and Global Attestation (GA) pillars for APAC EC regional team. Manage escalations from APAC employees and EC DIPL team regarding PAD matters Perform QA (quality assurance) on tasks performed by the EC processing team and ensure appropriate QA documentation Escalation point for breach and consequence management reviews / queries from stakeholder Ensure escalated cases are followed up and documented and updated in a timely manner Ensure the task queues are handled and closed in a timely manner to mitigate backlogs Identify risk based EC operating efficiencies Review, investigate and escalate irregularities and abnormal activities. Provide general oversight on EC activities performed by the EC BAU processing team Partner with other Compliance teams such as Country Compliance and Business Line Compliance in APAC on EC matters Provide support to and manage senior management queries Work with EC BAU processing team to create MI Reports as and when required to senior management Provide support on global and ad hoc EC initiatives Remain aware of any regional regulatory developments which may impact the EC processes Your skills and experience 8 to 10 years of Investment Banking experience in Compliance Operation processes. MBA or equivalent degree or PG in Commerce and Finance. Strong operations background in standard banking products, financial market products, stock exchanges and should be able to interpret policies. Skilled in verbal and written articulation/communication with the senior management comfortable in making presentations and exposure to handle audits. Strong analytical skills, attention to detail, service commitment and solid people management skills, manage communication upward and downward. Innovative approach to work and ability to continuously identify and implement process improvements and automate/create efficiencies The ability to work under pressure and within tight deadlines with excellent quality. Action oriented with a strong focus on completing tasks while working independently and with minimum direction. Well versed in using MS office, PowerPoint, and Excel (Pivots, Vlookup, formulas and data analysis) How well support you Coaching and mentoring from experts in the Bank. .

Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Solution Architecture Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Data Architect, you will own the overall solution blueprint and roadmap, working closely with clients to articulate business problems and translate them into an appropriate solution design. You will be responsible for providing technical leadership and guidance to the team, ensuring the successful delivery of projects. Roles & Responsibilities:Understand Data & AI business requirements and convert them into technology requirements (like ETL, DQ, BI, AI) Define application architecture diagrams from Data ingestion to Data consumption (AI/BI)Align D&A technology components with application architecture (like Informatica for ETL, Power BI for BI, SAS/Python for AI, Converse for Chatbot) Create ADM effort estimates based on scope & inventory (like XXX man days) Work with Data & AI Capability SMEs and leads for estimation sign offs Create staffing plans based on recommended on/off ratios, pyramid guidelines (like 6 months, 10 FTEs, 3 On & 7 ATCI) Create solution plan decks as a common understanding document for sales and delivery teams (30-40 slides deck) Conduct solution reviews with Global sales leadership /account leads/commercial directors Conduct delivery reviews with Global, ATCI delivery leadership/ DoDs Act a bridge between sales and delivery teams Provide inputs to client facing proposal documents - Why this solution, Why this tech component, Why our organization for this solution etc.Defend the solution (architecture, estimates, staffing etc. ) in various internal and external forums - Client presentations, Capability/delivery/sales MD reviews Provide solution inputs to legal team for SOW/contracting Provide solution hand over to delivery team after winning the deal Professional & Technical Skills: Must To Have Skills: Data Architecture principles or any D&A skills like Informatica, Tableau etc.Experience in designing and implementing scalable and secure solutionsKnowledge of cloud platforms and services such as AWS, Azure, or Google CloudProficient in Microsoft Excel like - Pivots, Drop downs, Data validations, Macros. Good To Have Skills: knowledge in Microsoft Power Point for leadership reporting Experience in working with cross-functional teamsExcellent communication and presentation skills Additional Information:- The candidate should have a minimum of 12 years of experience in Solution Architecture- This position is based at our Mumbai office- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Solution Architect Project Role Description : Own the overall solution blueprint and roadmap, work closely with clients to articulate business problems and translate them into an appropriate solution design. Must have skills : Solution Architecture Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary : Summary :As a Data Architect, you will own the overall solution blueprint and roadmap, working closely with clients to articulate business problems and translate them into an appropriate solution design. You will be responsible for providing technical leadership and guidance to the team, ensuring the successful delivery of projects. Roles & Responsibilities:Understand Data & AI business requirements and convert them into technology requirements (like ETL, DQ, BI, AI) Define application architecture diagrams from Data ingestion to Data consumption (AI/BI)Align D&A technology components with application architecture (like Informatica for ETL, Power BI for BI, SAS/Python for AI, Converse for Chatbot) Create ADM effort estimates based on scope & inventory (like XXX man days) Work with Data & AI Capability SMEs and leads for estimation sign offs Create staffing plans based on recommended on/off ratios, pyramid guidelines (like 6 months, 10 FTEs, 3 On & 7 ATCI) Create solution plan decks as a common understanding document for sales and delivery teams (30-40 slides deck) Conduct solution reviews with Global sales leadership /account leads/commercial directors Conduct delivery reviews with Global, ATCI delivery leadership/ DoDs Act a bridge between sales and delivery teams Provide inputs to client facing proposal documents - Why this solution, Why this tech component, Why our organization for this solution etc.Defend the solution (architecture, estimates, staffing etc. ) in various internal and external forums - Client presentations, Capability/delivery/sales MD reviews Provide solution inputs to legal team for SOW/contracting Provide solution hand over to delivery team after winning the deal Professional & Technical Skills: Must To Have Skills: Data Architecture principles or any D&A skills like Informatica, Tableau etc.Experience in designing and implementing scalable and secure solutionsKnowledge of cloud platforms and services such as AWS, Azure, or Google CloudProficient in Microsoft Excel like - Pivots, Drop downs, Data validations, Macros. Good To Have Skills: knowledge in Microsoft Power Point for leadership reporting Experience in working with cross-functional teamsExcellent communication and presentation skills Additional Information:- The candidate should have a minimum of 12 years of experience in Solution Architecture- This position is based at our Mumbai office- A 15 years full-time education is required. Qualification 15 years full time education

Date 17 Jun 2025 Location: Bangalore, IN Company Alstom Req ID:486332 STRUCTURE, REPORTING, NETWORKS & LINKS: Organization Structure CITO |-- Data & AI Governance Vice President |-- Enterprise Data Domain Director |-- Head of Analytics Platform |-- Analytics Delivery Architect |-- Analytics Technical Specialist Organizational Reporting Reports to Delivery Manager Networks & Links Internally Transversal Digital Platforms Team. Innovation Team, Application Platform Owners, Business process owners, Infrastructure team Externally Third-party technology providers, Strategic Partners Location :Position will be based in Bangalore Willing to travel occasionally for onsite meetings and team workshops as required RESPONSIBILITIES - Design, develop, and deploy interactive dashboards and reports using MS Fabric & Qlik Cloud, ensuring alignment with business requirements and goals. Implement and manage data integration workflows utilizing MS Fabric to ensure efficient data processing and accessibility. Translate business needs to technical specifications and Design, build and deploy solutions. Understand and integrate Power BI reports into other applications using embedded analytics like Power BI service (SaaS), Teams, SharePoint or by API automation. Will be responsible for access management of app workspaces and content. Integration of PowerBi servers with different data sources and timely upgradation/services of PowerBi Able to schedule and refresh jobs on Power BI On-premise data gateway. Configure standard system reports, as well as customized reports as required. Responsible in helping various kind of database connections (SQL, Oracle, Excel etc.) with Power BI Services Investigate and troubleshoot reporting issues and problems Maintain reporting schedule and document reporting procedures Monitor and troubleshoot data flow issues, optimizing the performance of MS Fabric applications as needed. Optimize application performance and data models in Qlik Cloud while ensuring data accuracy and integrity. Ensure collaboration with Functional & Technical Architectsasbusiness cases are setup for each initiative,collaborate with other analytics team to drive and operationalize analytical deployment.Maintain clear and coherent communication, both verbal and written, to understand data needs and report results. Ensure compliance with internal policies and regulations Strong ability to take the lead and be autonomous Proven planning, prioritization, and organizational skills.Ability to drive change through innovation & process improvement. Be able to report to management and stakeholders in a clear and concise manner. Good to havecontribition to the integration and utilization of Denodo for data virtualization, enhancing data access across multiple sources. Document Denodo processes, including data sources and transformations, to support knowledge sharing within the team. Facilitate effective communication with stakeholders regarding project updates, risks, and resolutions to ensure transparency and alignment. Participate in team meetings and contribute innovative ideas to improve reporting and analytics solutions. EDUCATION Bachelors/Masters degree in Computer Science Engineering /Technology or related field Experience Total 6 years of experience Mandatory 2+ years of experience in Power BI End-to-End Development using Power BI Desktop connecting multiple data sources (SAP, SQL, Azure, REST APIs, etc.) Experience in MS Fabric Components along with Denodo. Technical competencies Proficient in using MS Fabric for data integration and automation of ETL processes. Understanding of data governance principles for quality and security. Strong expertise in creating dashboards and reports using Power BI and Qlik. Knowledge of data modeling concepts in Qlik and Power BI. Proficient in writing complex SQL queries for data extraction and analysis. Skilled in utilizing analytical functions in Power BI and Qlik. Experience in troubleshooting performance issues in MS Fabric and Denodo. Experience in Developing visual reports, dashboards and KPI scorecards using Power BI desktop & Qlik Understand Power BI application security layer model. Hands on PowerPivot, Role based data security, Power Query, Dax Query, Excel, Pivots/Charts/grid and Power View Good to have Power BI Services and Administration knowledge. Experience in developing data models using Denodo to support business intelligence and analytics needs. Proficient in creating base views and derived views for effective data representation. Ability to implement data transformations and enrichment within Denodo. Skilled in using Denodo's SQL capabilities to write complex queries for data retrieval. Familiarity with integrating Denodo with various data sources, such as databases, web services, and big data platforms. BEHAVIORAL COMPETENCIES The candidate should demonstrate: A strong sense for collaboration and being a team player Articulate issues and propose solutions. Structured thought process and articulation Critical thinking and problem-solving skills. Analytical bent of mind and be willing to question the status quo Possess excellent soft skills. Individual contributor and proactive and have leadership skills. Be able to guide and drive team from technical standpoint. Excellent written, verbal, and interpersonal skills. Self-motivated, quick learner is a must. Be fluent in English. Be able to influence and deliver. You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

Job description Role & responsibilities - Job Summary: The MIS Executive is responsible for managing and maintaining the organizations Management Information System. The role involves data collection, data analysis, report generation, and ensuring the smooth flow of information within departments. The MIS Executive plays a critical role in decision-making by providing timely and accurate reports to management. Key Responsibilities: Develop and maintain MIS reports and dashboards for various departments. Automate routine reports using tools like MS Excel (macros, pivot tables), SQL, and BI tools such as Power BI or Tableau. Analyze large and complex datasets to identify trends, anomalies, and actionable business insights. Generate and distribute daily, weekly, monthly, and ad-hoc reports to stakeholders and senior management. Collaborate with different departments to understand reporting requirements and deliver customized solutions. Maintain data integrity and ensure accuracy in reporting by performing regular data validation and audits. Support data-driven decision-making by providing insightful analysis and performance tracking metrics. Troubleshoot and resolve issues related to data inconsistencies or reporting errors. Stay updated with industry trends and recommend improvements in MIS processes and tools. Preferred candidate profile - only Male

You have an entrepreneurial spirit. You enjoy working as a part of well-knit teams. You value the team over the individual. You welcome diversity at work and within the greater community. You aren't afraid to take risks. You appreciate a growth path with your leadership team that journeys how you can grow inside and outside of the organization. You thrive upon continuing education programs that your company sponsors to strengthen your skills and for you to become a thought leader ahead of the industry curve. You are excited about creating change because your skills can help the greater good of every customer, industry and community. We are hiring a talented Power BI Tableau Description Advanced knowledge in Excel using Power Query, pivots slicers, graphs, functions formulae, data validation, conditional formatting, advanced and custom filters, etc. Knowledge in Excel macros would be an additional asset Working knowledge in creating reports and dashboards in Power BI/Tableau Knowledge in Python

Analytics Technical Specialist Date 19 May 2025 Location: Bangalore, IN Company Alstom Req ID:486332 STRUCTURE, REPORTING, NETWORKS & LINKS: Organization Structure CITO |-- Data & AI Governance Vice President |-- Enterprise Data Domain Director |-- Head of Analytics Platform |-- Analytics Delivery Architect |-- Analytics Technical Specialist Organizational Reporting Reports to Delivery Manager Networks & Links Internally Transversal Digital Platforms Team. Innovation Team, Application Platform Owners, Business process owners, Infrastructure team Externally Third-party technology providers, Strategic Partners Location :Position will be based in Bangalore Willing to travel occasionally for onsite meetings and team workshops as required RESPONSIBILITIES - Design, develop, and deploy interactive dashboards and reports using MS Fabric & Qlik Cloud, ensuring alignment with business requirements and goals. Implement and manage data integration workflows utilizing MS Fabric to ensure efficient data processing and accessibility. Translate business needs to technical specifications and Design, build and deploy solutions. Understand and integrate Power BI reports into other applications using embedded analytics like Power BI service (SaaS), Teams, SharePoint or by API automation. Will be responsible for access management of app workspaces and content. Integration of PowerBi servers with different data sources and timely upgradation/services of PowerBi Able to schedule and refresh jobs on Power BI On-premise data gateway. Configure standard system reports, as well as customized reports as required. Responsible in helping various kind of database connections (SQL, Oracle, Excel etc.) with Power BI Services Investigate and troubleshoot reporting issues and problems Maintain reporting schedule and document reporting procedures Monitor and troubleshoot data flow issues, optimizing the performance of MS Fabric applications as needed. Optimize application performance and data models in Qlik Cloud while ensuring data accuracy and integrity. Ensure collaboration with Functional & Technical Architectsasbusiness cases are setup for each initiative,collaborate with other analytics team to drive and operationalize analytical deployment.Maintain clear and coherent communication, both verbal and written, to understand data needs and report results. Ensure compliance with internal policies and regulations Strong ability to take the lead and be autonomous Proven planning, prioritization, and organizational skills.Ability to drive change through innovation & process improvement. Be able to report to management and stakeholders in a clear and concise manner. Good to havecontribition to the integration and utilization of Denodo for data virtualization, enhancing data access across multiple sources. Document Denodo processes, including data sources and transformations, to support knowledge sharing within the team. Facilitate effective communication with stakeholders regarding project updates, risks, and resolutions to ensure transparency and alignment. Participate in team meetings and contribute innovative ideas to improve reporting and analytics solutions. EDUCATION Bachelor s/Master s degree in Computer Science Engineering /Technology or related field Experience Minimum 3 and maximum 6 years of total experience Mandatory 2+ years of experience in Power BI End-to-End Development using Power BI Desktop connecting multiple data sources (SAP, SQL, Azure, REST APIs, etc.) Experience in MS Fabric Components along with Denodo. Technical competencies Proficient in using MS Fabric for data integration and automation of ETL processes. Understanding of data governance principles for quality and security. Strong expertise in creating dashboards and reports using Power BI and Qlik. Knowledge of data modeling concepts in Qlik and Power BI. Proficient in writing complex SQL queries for data extraction and analysis. Skilled in utilizing analytical functions in Power BI and Qlik. Experience in troubleshooting performance issues in MS Fabric and Denodo. Experience in Developing visual reports, dashboards and KPI scorecards using Power BI desktop & Qlik Understand Power BI application security layer model. Hands on PowerPivot, Role based data security, Power Query, Dax Query, Excel, Pivots/Charts/grid and Power View Good to have Power BI Services and Administration knowledge. Experience in developing data models using Denodo to support business intelligence and analytics needs. Proficient in creating base views and derived views for effective data representation. Ability to implement data transformations and enrichment within Denodo. Skilled in using Denodo's SQL capabilities to write complex queries for data retrieval. Familiarity with integrating Denodo with various data sources, such as databases, web services, and big data platforms. BEHAVIORAL COMPETENCIES The candidate should demonstrate: A strong sense for collaboration and being a team player Articulate issues and propose solutions. Structured thought process and articulation Critical thinking and problem-solving skills. Analytical bent of mind and be willing to question the status quo Possess excellent soft skills. Individual contributor and proactive and have leadership skills. Be able to guide and drive team from technical standpoint. Excellent written, verbal, and interpersonal skills. Self-motivated, quick learner is a must. Be fluent in English. Be able to influence and deliver. You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you! Important to note

RoleBII (Assistant Manager) for Governance Team - Insurance Key Accountability: 1. Contract Oversight and Compliance Contract Query resolution within 48 hours - liaise with legal team; guide Business and Functional department Leaders Conduct contract awareness sessions (where required) Client connects Deputise for Supervisor (Where applicable) 2. Contract Adherence Develop easy reference excel manual that assists Business and Functional departments with understanding of obligations for compliance declaration Vet and Validate content of documents to highlight irregularities, potential revenue leakage and disputes that can be avoided Release alerts on High-Risk Financial Obligations (COLA, Productivity, Discounts, Contract/SOW Renewals) Validate Monthly SOX Report 3. Change Oversight and Documentation Manage documentation and liaise with Business and Functional departments to ensure right first time inputs Track and monitor all documentation till execution4. ReportsMonthly Contract Hygiene for SLT; Conduct and report audit outcomes (where applicable), Client consolidated reports (where applicable) Skill Excellent verbal and written Communication Ability to manage stakeholders Detail oriented Ability to work on Word and Excel to prepare dashboards / presentations Special Role RequirementAbility to understand potential Risks and Knowledge of Macros, Pivots and Visio an added advantage

Skill required: Trust & Safety - Reporting Analytics Designation: Business Advisory New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do 0-1yearsof Experience.Good understanding of Digital marketing concepts& domain knowledge in Social Media like CTR, CPM etc.Excellent presentation, verbal and written communication skillsProficiency with Microsoft Power point and Excel. Must have working knowledge of pivots & formulas in Excel.Strong problem-solving and decision-making skillsQuick learner with proven ability to work in a teamReview, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamAccenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for In Reporting and Analytics, you will have to prepare management reports and analysis, both recurring and ad-hoc. This includes focusing on tracking business performance through trusted data and insights while actively managing employee behaviors.Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shiftsStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsDeep familiarity and passion for the internet, internet platforms, and internet cultureHigh affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supportedAbility to work well individually and as part of a teamAbility to work differing rotations/shifts and non-standard work hoursFlexibility in meeting changing business needs in a fast-paced environmentCommitment to quality, efficiency, and effectivenessPrevious business process outsourcing, customer service, or content moderation experience is a plusSupport the standard operational activities for our clients with superior quality and within stipulated turnaround timeIndependently resolve basic client related inquiries and issuesEffectively escalate complex issues as appropriateIdentify improvement opportunities in work-flow and suggest solutionsAssist on special team projects as neededStrong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skills Qualification Any Graduation

Good in MS Office (Pivots / presentations) Good in communication, Organising Meeting / preparing reports Assisting GM on various tasks Loc- Pune - Akrudi exp- 5+ years Interested candidates apply/share resume to preethi.kumar@harjai.com

JOB DESCRIPTION: The general role requirement is that of a skilled Power BI consultant who is exceptional at BI report visualization in Power BI, data modelling and programming with good business acumen, excellent written and verbal skills and the ability to guide other developers to create efficient and effective performance visualization dashboards in Power BI. The person taking up this role also is also expected to provide technical consulting to business operations team and to provide hands-on development of highly complex and business critical projects in Power BI but also on Microsoft Office based application suites, primarily Excel and Access, SQL. The position requires in-depth knowledge of DAX functions and variables in DAX, and a strong understanding of various charts, filters, methods to connect to data sources etc. The successful candidate is able to think innovatively and provide out-of-the-box solutions. S/he will be part of the technology-consulting wing, and will need to work closely with technology consultants in other technology platforms that include MS-Office, SQL Server and also with program managers, project managers and account managers of high caliber. Technology professionals who have keen interest in developing BI solutions based reporting architecture, which is best-in-class, scalable and dynamic would find this role enriching. Based on hands-on development skills and how the incumbent develops, the role may evolve in to that of a techno-functional consultant, who guides other senior developers and mentors them to create outstanding deliverables. RESPONSIBILITIES: Design and develop advanced Power BI reports and efficient data models Provide development and implementation of critical business functionality using Power BI Translate business needs and new functionality into code and perform unit testing on developed code Assist in collecting and documenting customer needs and translate these into requirements Analyze requirements and provide technical solutions that are efficient and maintainable Participate in all aspects of application lifecycle from inception through design, programming, testing, documentation review, and assistance with stakeholder/client support

Must have hands on ITSI project experience Develop complex dashboards and optimize searching for users across the firm Support development of scripts (python, JavaScript, etc.) as needed in support of data collection or integration

Skill required: Trust & Safety - Reporting Analytics Designation: Business Advisory New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? 0-1yearsof Experience. Good understanding of Digital marketing concepts& domain knowledge in Social Media like CTR, CPM etc. Excellent presentation, verbal and written communication skills Proficiency with Microsoft Power point and Excel. Must have working knowledge of pivots & formulas in Excel. Strong problem-solving and decision-making skills Quick learner with proven ability to work in a team Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety teamAccenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? In Reporting and Analytics, you will have to prepare management reports and analysis, both recurring and ad-hoc. This includes focusing on tracking business performance through trusted data and insights while actively managing employee behaviors. Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community Participate in process improvement initiatives that improve quality and efficiency of work Participate in continuous training programs and workgroup discussions for optimal development in the role Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Deep familiarity and passion for the internet, internet platforms, and internet culture High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported Ability to work well individually and as part of a team Ability to work differing rotations/shifts and non-standard work hours Flexibility in meeting changing business needs in a fast-paced environment Commitment to quality, efficiency, and effectiveness Previous business process outsourcing, customer service, or content moderation experience is a plus Support the standard operational activities for our clients with superior quality and within stipulated turnaround time Independently resolve basic client related inquiries and issues Effectively escalate complex issues as appropriate Identify improvement opportunities in work-flow and suggest solutions Assist on special team projects as needed Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills