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6 - 8 years

3 - 7 Lacs

Mumbai, Hyderabad

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Senior Executive Assistant - NAV02HI Company Worley Primary Location IND-MM-Navi Mumbai Job Administrative Support Schedule Full-time Employment Type Employee Job Level Experienced Job Posting Mar 26, 2025 Unposting Date May 30, 2025 Reporting Manager Title Finance Controller We deliver the worlds most complex projects Work as part of a collaborative and inclusive team Enjoy a varied & challenging role Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, were bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now. We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects. The Role As a Senior Executive Assistant with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience. Focal POC to Executives & team. Screens in coming / outgoing mails, correspondences, and personal appointments. Receives, sorts, and distributes incoming mail. Prepares routine correspondence and routes completed correspondence for signature. Reviews outgoing correspondence for proper format, enclosures, grammar, etc. whilst receiving telephone calls and visitors. Access to and maintaining executives calendar updates. Assists in preparation of routine planning and programs reports while maintaining its confidentiality. Creates and maintains a filing system. Procures inhouse stock of stationary for the taskforce. Keeps reference files and manuals of policy and procedure up to date. Maintains a follow-up file for reminding company representative of dates reports are due, pending correspondences, etc. Performs other miscellaneous related duties requested by the company representative. Coordinate appointments/meetings with internal and 3rd party visitors. Book meeting venues and coordinate travel arrangements. Prepare minutes of meetings, presentations, maintain departments filling system. Communication, Coordination and follow up with team / Vendors. Organizing & managing meetings and events. Knowledge on Terms & Conditions of Purchasing. Preparation of draft LOI / PO, as required. Department Record keeping Monitoring & execution. Various types of Management Report generation (MIS) HR, Quality, Safety, Training, Ethics, Project, etc. About You To be considered for this role it is envisaged you will possess the following attributes Graduate in any discipline with 6-8 years of experience as executive assistant reporting to Senior Leadership of large cooperate organization preferably ECR industry. Experience / Expertise :5 years of secretarial experience, preferably in Oil and Gas. A university degree is preferable. MS Office experience Excel, Word, PowerPoint. Ensure Accountability, Communicate Effectively, Situation Adaptability, Customer Focus, and Business Insight.

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3 - 5 years

5 - 9 Lacs

Bengaluru

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About The Role Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. ? Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement ? Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy ? ? Mandatory Skills: Tableau. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1 - 3 years

2 - 5 Lacs

Mumbai

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About The Role Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance ? Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis ? Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score ? ? Mandatory Skills: Leadership. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5 - 8 years

3 - 7 Lacs

Hyderabad

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About The Role Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. ? Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customer??s business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement ? Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy ? ? Mandatory Skills: Geographic Info. Systems(Car support). Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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10 - 14 years

4 - 8 Lacs

Gurugram

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About The Role Key Responsibilities: Responsible for day-to-day AP processes within US region. Invoicing, query handling, vendor management, pay run, rejections, reporting Work with client leads within the various countries to identify needs and areas for improvement Support internal users and vendors with the use of Coupa to process invoices Support global AP processes as required Must have experience working with Asia invoices and local country requirements Experience with Oracle Cloud is a plus Logging all invoices upon receipt and monitoring their progress through the payables process Reviewing invoices to ensure they contain the necessary information for accounting and payment Preparing reports to various finance teams based on data in Coupa, including review of payables outstanding, vendor spend, and invoice volumes Identifying anomalies in invoices/payment cycles and flagging them to management Responding to queries about invoices that have been processed or are in-process Ensuring that relevant internal controls are maintained and adhered to Continually identifying ways to improve accounts payable process flow Routine constituents: Work with rest of the COE team and Treasury to process invoices, issue payments, and support user queries/mailbox Interaction with global based corporate finance team to discuss vendor queries, coding of invoices, volume of payables and feeds to downstream systems, including systems issues Follow-ups with treasury team to complete certain payments and review banking details Open channel of communication with other employees supporting vendor risk, accounts payable, treasury and finance operations to ensure “best practices” are shared Ad-hoc interaction with the Accounts Receivable departments of service providers Discussions with administrative assistants around the region regarding the status of approvals or inquiries from vendors Desired Candidate Profile: Postgraduate with 4-8 years of experience in an account payable role within a multinational company Accounting degree, although does not necessarily need to be a chartered accountant Experience with a large Enterprise Resource Planning system such as Oracle or SAP, and ideally experience using the Coupa or Ariba procurement platforms Proficient in Microsoft Excel, including use of pivot tables and lookup’s Detail-oriented Strong written and oral communication skills US Shift – 6 PM to 3.30 AM (IST) ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

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5 - 8 years

3 - 7 Lacs

Hyderabad

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About The Role Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. ? Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customer??s business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement ? Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy ? ? Mandatory Skills: Database Architecting. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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10 - 12 years

10 - 14 Lacs

Bengaluru

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Role Details: Deal Execution is a challenging role which entails key deal pursuits through understanding of client requirements, consulting led approach for transformation and with appreciation of relevant domain & technology. Ideal candidate will have Graduation / Post-Graduation in any stream with 10-12 years’ experience managing large bids, ability to create & manage opportunities to closure, and good exposure to different platforms and technologies. Prior work experience in one of the following domainsManufacturing, Consumer, Energy & Utilities or Communications is an added advantage. It is preferable to have experience in consulting, large programs, or client engagement management In this role, you are responsible to own and deliver winning proposals in deal pursuits in Western Europe. R?oles & Responsibilities Manage end to end bid process including submission of proposal documents, pricing, & bid defense all the way to contracting Work with the sales teams to qualify the bid & to identify the win themes & value proposition Ability to “Orchestrate" the bid working with sales, practice units & support functions during the lifecycle Coordinate with alliance teams, external partner as required Help arrive at the right pricing model, co-ordinate pricing reviews & ensure alignment with pricing strategy Manage the bid governance process ensuring pricing & solution reviews based on the deal size Work with delivery assurance, legal, finance & other support functions to ensure risks, assumptions, solution benchmarks, pricing, OM are with relevant leadership per the threshold criteria defined Participate in handover of opportunity to delivery team post deal closure Build the capability of the unit, support building of collaterals, funnel analysis etc. Help in increasing win ratio through qualification, sustainable deal differentiators & win strategies ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Bengaluru

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Networking Data Infra Consulting. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5 - 8 years

6 - 10 Lacs

Hyderabad

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About The Role Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ? Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ? Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ? Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ? Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Retail Banking (CLM). Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5 - 8 years

6 - 10 Lacs

Gurugram

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About The Role Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ? Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ? Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ? Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ? Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: L&P Policy Acquisition & Servicing. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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2 - 6 years

1 - 4 Lacs

Gandhinagar

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About The Role Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance ? Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis ? Deliver No.Performance ParameterMeasure1.MIS Management and ReportingQuality of Analysis Zero errors in reports Zero non-conformance on timelines with respect to the client/ stakeholder requirements2.Stakeholder ManagementCustomised dashboards as per client and functional requirements Zero escalations on data reporting Zero non-conformance on security or compliance requirements3.Team ManagementTeam attrition %, Employee satisfaction score ? ? Mandatory Skills: Excel. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1 - 3 years

5 - 8 Lacs

Hyderabad

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About The Role Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ? Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ? Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ? Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ? Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Geographic Info. Systems(Car support). Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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- 2 years

7 - 11 Lacs

Bengaluru

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About PhonePe Group: PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Synopsis PhonePe's Ethics & Compliance (E&C) team focuses on maintaining a strong corporate culture of integrity by promoting ethical and compliant behavior, and decision-making. The position reports to the Program Lead to support the execution and the governance of the Training & Awareness Program. The Program focuses on training and communication campaigns/initiatives across the organization to facilitate behavioral expectations and to understand the E&C requirements on the Code of Conduct, and compliance policies and procedures. Responsibilities Support in managing the Program requirements such as training and awareness plan, tracking the program's effectiveness, etc. Assist in the consistent drive of the training escalation protocols. Support in the execution of the core elements of the day-to-day org-wide training program operations, including course assignments, training reports, and troubleshooting. Validate the target audience data for compliance training and ensure remediation of gaps if any. Support in accurate and clear program dashboards/reports for the Leadership and Global stakeholders. Work with the various stakeholder teams such as Global, Compliance, and HR in steering the program agenda forward. Collaborate with internal stakeholders and the communications team to drive awareness campaigns. Support in the reviews of the AC HR Screening process and due diligence screening as per the Giving Procedures. Required Skills, Knowledge, and Experience Strong proficiency in Microsoft Office and Google Suite. Comprehensive understanding of data analysis, reporting, and maintaining data integrity. Strong analytical capabilities to root cause opportunities that help in actionable insights. Strong time-management skills with the ability to work on multiple projects at a given point in time. Collaboration skills and adept at working in a team-focused environment. Excellent communication, interpersonal, and presentation skills to build cross-functional relationships. Freshers/Graduate professionals with 01 year experience in training, data reporting, analysis, and strong communication skills. Experience with LMS (Learning Management System) and administration would be preferable. Location Bangalore PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe .

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4 - 9 years

5 - 9 Lacs

Bengaluru

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About the Role We are seeking a highly motivated, experienced Inside Sales Manager to lead the Sales team and play a key role in driving the company's revenue by identifying and converting high quality leads. Your primary focus will be on developing and implementing effective lead activation strategies, leading a rockstar sales team to drive conversions, and ensuring the achievement of sales targets keeping user experience at the forefront. The charter will include of Create and implement a lead conversion plan, optimizing channels, and collaborating with marketing and product teams for driving results. Establish lead qualification criteria and optimize conversion processes for high-quality leads to maximize sales efficiency and revenue generation. Hire, retain and coach the overall sales team - Monitor team's progress, key performance metrics, and be a sales leader who improves team performance day in and day out. Work closely with the servicing team to nurture leads, understand customer needs, and convert leads into revenue conversion opportunities. Build and maintain strong relationships with key stakeholders, agents, and servicing teams. Identify market trends, competitor activity, and customer needs to create holistic sales strategies. Hands-on with CRM (Zoho, Leadsquared, Ameyo) and data tools to efficiently design better systems for team efficiency and business insights. Ideal Persona Overall 4+ years of experience in Business Development, with minimum 1 year experience in managing a sales team of over 20 members Experience in top line and bottom line funnel management Good in communication and confident Ed-tech experience mandate Good Google sheet Skills

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3 - 7 years

3 - 7 Lacs

Kolkata

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About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Clients Financial Controllers) and performing the reconciliations. About The Role - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)

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3 - 7 years

3 - 7 Lacs

Noida

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About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Clients Financial Controllers) and performing the reconciliations. About The Role - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)

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2 - 5 years

2 - 6 Lacs

Chennai

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About The Role Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They will build and develop the team. Their expert domain expertise means they process more complex transactions and producing outputs across Invoice processing activities and manage effective usage of resources in the service delivery About The Role - Grade Specific Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity Skills (competencies)

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1 - 3 years

1 - 3 Lacs

Pune

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Position Associate BAND AA Type Voice process Qualification- HSC/Graduate Exp - 1y experience in customer service/SAP/Excel Essential Hiring Skills : PC basic knowledge, typing on PC using keyboard shortcuts • Microsoft office (Outlook, Word, Excel) • Order Management & Supply Change Management Knowledge • Knowledge of data handling Responsibility: Process updates/modifications to the incoming work orders accurately and promptly • Enter customer selections into the order processing system • Calculate and enter initial quantity at the time of order creation • Liaise with suppliers, and internal teams to confirm order details and resolve any issues • Maintain accurate records of documents and transactions • Provide updates on order status and communicate any delays or discrepancies • Follow company policies and procedures to ensure compliance with industry standards • Identify areas where innovative solutions will improve business performance • Participate in team meetings and contribute to process improvement initiatives Shift : US Shift (24*7) 2 rotational off 1 way cab facility (night time) Immediate joiners will be only preferred. Interested candidates can share their resumes at 9740392870 with the subject line"PUNE SCM"

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3 - 6 years

1 - 3 Lacs

Meerut

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Role & responsibilities Prepare report on progress of the project (reforms, financial disbursements and other relevant indicators and formats). • Timely submission of all relevant project progress reports, budget and utilization certificates. • Prepare Progress Reports in terms of physical, financial targets and against overall monitoring parameters. • Prepare GIS based reports as per project requirements. • Follow up with ISA and PRI/GP

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2 - 6 years

9 - 12 Lacs

Bengaluru

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Hello Go Getter! We empower our people to stay resilient and relevant in a constantly changing world. We"re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you"d make a great addition to our vibrant international team. Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. We are seeking a proactive and detail-oriented Project Coordinator to support the execution of engineering and infrastructure projects. The role involves coordination across multiple internal teams and external stakeholders to ensure timely execution, accurate reporting, and compliance with project goals. Strong skills in Excel, PowerPoint, and Power BI will be a key advantage for reporting, analysis, and presentation of project performance. You"ll make a difference by: Support Project Manager in day-to-day planning, monitoring, and execution of project deliverables. Coordinate with Engineering, Procurement, SCM, Production, Finance, and Site teams for smooth execution. Develop and maintain project trackers, dashboards, and MIS reports using Microsoft Excel and Power BI. Prepare PowerPoint presentations for internal management reviews and customer meetings. Assist in drafting and maintaining project documentation MOMs, schedules, billing data, variation orders, etc. Follow up with vendors, subcontractors, and site teams for timely task completion. Track project risks, pending issues, and escalating delays or bottlenecks. Organize internal and customer meetings; document actions and follow up for closure. Ensure adherence to project processes, quality standards, and compliance requirements. Your success is grounded in Bachelor"s degree in engineering / management / or relevant field. 01 years of experience in project coordination, preferably in EPC or infrastructure projects. Proficiency in Excel (VLOOKUP, Pivot Tables, Charts), PowerPoint, and Power BI for data visualization. Strong interpersonal, coordination, and communication skills. Ability to manage multiple tasks, meet deadlines, and support cross-functional execution. Familiarity with project lifecycle, documentation, and reporting standards. Experience with Excel, PPT, Power BI, Primavera, or other project management tools. Knowledge of railway signalling, metro, or government infrastructure projects. Join us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. This role is based in Bengaluru. But you"ll also get to visit other locations in India and globe, so you"ll need to go where this journey takes you. In return, you"ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.

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2 - 6 years

7 - 11 Lacs

Gurugram

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Looking for a challenging role? If you really want to make a difference - make it with us Can we energize society and fight climate change at the same time? At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world"™s energy systems. Their spirit fuels our mission. Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you? For our team of technical experts working on HVDC control and protection systems, we are looking for a motivated engineer (f/m/d) for the DC protection and measurement system. Measurement systemwe ensure among other things that all measured values in the HVDC are collected, preprocessed, and sent according to the requirements of the receivers - (converter) control, regulation, DC protection. DC protection systemthe base for the DC protection concept of the whole HVDC system is designed during our investigations and parametrizations. We create a technical optimal solution for the challenges of the energy transition for our customers. We parametrize the DC protection functions with analytical and simulative methods, extensive protection coordination studies, we adapt the software and integrate our solution in the hardware of our systems in the testing area. The mentioned points are part of your work as well as the collaboration and coordination with other teams to achieve the best solution for our customer. We work in the analysis and solution of complex system engineering problems, ensuring system stability and security, and in the implementation of new features and protection strategies as needed. Furthermore, there is the opportunity to promote cross-team cooperation within the HVDC area through trainings, workshops, continuous improvement, or digitalization topics and to help to shape it by yourself. In addition, we help you if you have the wish to participate in the commissioning of your project. Your new role challenging and future- oriented Responsibility from the offer over the engineering phase, performance, and customer acceptance tests as well as support during the plant commissioning to handover the system to the customer Support in the creation of the DC protection concepts for self-guided multilevel converters with half-bridge modules for different applications Performance of DC protection coordination studies for HVDC systems, including the Determination of DC protection settings and preparation of the study documentation Contribution to the programming of the software for DC protection and measurement systems in Matlab/Simulink. Performing functional and performance testsmodel-based testing (MBT) in SIMULINK and hardware in the loop (HiL) with real-time simulation systems (RTDS) Support in research and development topics for HVDC projects Collaboration and coordination with other teams of the HVDC area (for example system design, studies, control) for the multifunctional optimization and development of complex HVDC overall systems. We don"™t need superheroes, just super minds University degree in electrical engineering, automation engineering or similar and preferably at least two years professional experience Welcome are experienced persons in the area of high voltage transmission as well as university graduates Communication ability and ability to work in a team for the outcome-oriented and creative development of our projects and focusing on the qualitative high performance of our solutions Very good English language skills, German language skills are an advantage Knowledge in MATLAB/SIMULINK, ideally in combination with real-time and embedded software, as well as modelling and simulation with PSCAD/EMTDC Experience in software project planning and testing of SRS-systems (control, regulation and system dynamics) are welcome Initial experience in the areas of control and protection, especially in the creation of DC protection concepts for HVDC, FACTS or large converter applications are advantageous Willingness to learn new things, independency and proactivity, outcome-oriented action. We"™ve got quite a lot to offer. How about you? This role is based at Site (Gurgaon). You"™ll also get to visit other locations in India and beyond, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.

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2 - 6 years

7 - 11 Lacs

Thane

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About the job Automation Engineer Customer Services Chhattisgarh | Siemens DI PMS | Contractual Job Requirements Should have experience in executing maintenance activities in Caster , Tunnel Furnace, Hot Strip Mills. Hands on commissioning in Caster, Tunnel furnace, Hot Strip Mills is an added advantage. Offer technical expertise to maintenance people like supervisor, foreman, and technicians Expertise in organizing, planning & coordination of day-to-day maintenance activities Strategize on maintenance, work instruction and methods. Create plant preventative maintenance procedures Plan routine maintenance of plant equipment/ Instruments. Schedule and obtain project material and manpower. Check work-in-progress and during completion to meet specifications. Documentation and preparation of daily progress reports and maintenance logs Should have deep knowledge in siemens PLC Automation (Siemens PLC- S7-300/400/400H/1200/1500- PCS-7). Preventive, Predictive and Breakdown Maintenance jobs and periodic inspection associated with PLC system including all the software & hardware aspect of programming and networking Experience in troubleshooting in Fault finding, repair and replacement of control /instrumentation cable between PLC, RIO panel and field devices Should have knowledge of Electrical control system, Server Hardware, handling different software related to automations. Preventive, Predictive and Breakdown Maintenance of Level-1 and Level-2 Networks, Servers, Engineering Stations, Emergency Workstation, HMI, View Monitors, Laptops, Printers, active and passive components etc Should have an ability to identify and troubleshoot the malfunctions, replacing parts and components. Should be familiar with safety procedures while carrying out electrical work. Keep good Coordination and Communication, good relationship with Team members and Client. Should be familiar with Report preparation, PPT & Excel. Qualification requirements You should have minimum 5years"™ experience preferably in SIEMENS PLC Automation, Network servers along with bachelor"™s degree in Commuter/Instrumentation/Electrical/ Electronic engineering. Experience in commissioning of Siemens Automation system Experience in Steel Plant / Large Metal plant is mandatory preferably from Caster/Rolling mills Number of Positions04

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6 - 10 years

9 - 13 Lacs

Bengaluru

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We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Responsibilities Understanding clients needs and expectations, their business and industry, accounting and control systems, employees, company values and industry- related IFRS or GAAP and GAAS issues Developing and demonstrating an understanding of the RSM audit approach, methodology and tools Performing audit procedures and tests in accordance with the RSM audit methodology based overall audit plan, ensuring proper documentation of work performed. Identifying areas of risk and accounting and auditing issues; discuss with engagement teams to solve issues that arise. Researching technical accounting issues Developing industry expertise Preparing audit reports, and management letters Exercising professional skepticism, judgment and adhere to the code of ethics while on engagements Ensuring that documentation is compliant with quality standards of the firm Working collaboratively as a part of the team and communicate effectively with RSM audit professionals Provide supervision and development training for associates Taking ownership of assigned tasks and deliverables to ensure service excellence through prompt responses to internal and external clients Providing timely , high quality client service that meets or exceeds client expectations including coordinating the development and execution of the audit work plan and client deliverables Ensuring professional development through ongoing education Participating in a range of projects and open to collaborate and work with multiple teams; demonstrating critical thinking, problem solving, initiative and timely completion of work. Required Qualifications Bachelors in Commerce /MBA Qualified Chartered Accountant / ACCA / CPA 2-4 years of relevant experience working in an accounting and audit related field Strong technical skills in accounting including IFRS or GAAP and GAAS Strong multi-tasking and project management skills Excellent verbal and written communication (English) as the position requires frequent communications with RSM International clients and the United States based engagement teams Preferred Qualifications Experience in Consumer Goods industry preferred Strong Data Analytical skills including advanced Excel skills (Vlookups, pivot tables, and basic formulas), Word and PowerPoint At RSM, we offer a competitive benefits and compensation package for all our people."We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients."Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

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6 - 11 years

13 - 18 Lacs

Hyderabad

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Location: Hyderabad Function: HD HR Requisition ID: 1033270 Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: We are looking for a detail-oriented and proactive HR Senior Data Analyst to join our HR team. The ideal candidate will support HR reporting, manage HR reporting service tickets, and help translate data into impactful visualizations and presentations. A foundational understanding of HR functions, proficiency in Excel, and comfort working on PowerPoint decks is essential. Familiarity with Power BI will be a strong plus. Key Responsibilities: Handle HR reporting tickets and queries, ensuring timely resolution and stakeholder satisfaction Collaborate with HRBPs and functional teams to understand data/reporting needs Prepare insightful presentations and decks using PowerPoint to support HR meetings and reviews for analyses Assist in workforce analytics, employee lifecycle tracking, and ad-hoc HR data requests using Excel (pivot tables, lookups, data cleaning, etc.) Work closely with the HRIS team to ensure data integrity and consistency Support data gathering for audits, compliance, and HR metrics reporting Leverage Power BI to create or update visual reports and dashboards What you’ll bring: 3–7 years of experience in an HR or HR analytics role Strong proficiency in Microsoft Excel (pivot tables, charts, formulas, etc.) Working knowledge of PowerPoint for corporate presentation creation Familiarity with HR processes, systems, and terminologies Experience handling HR service requests/tickets Good communication and stakeholder management skills Ability to handle multiple tasks and work in a fast-paced environment Exposure to or hands-on experience with Power BI Nice to Have: Understanding of HRIS tools like Workday SQL knowledge About us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. #LI-RR1 Championing diversity, equity, and inclusion

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4 - 6 years

7 - 11 Lacs

Puducherry, Viluppuram

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Basic Section No. Of Openings 1 External Title Relationship Manager - Merchant OD Employment Type Permanent Employment Category Field Closing Date 05 Jun 2025 Organisational Entity Equitas Small Finance Bank Business Unit Assets Division/Function (SBU) Inclusive Banking - SBL Department Mortgages Sub-Department Standalone Merchant OD Generic Role Relationship Manager External Title (Job Role) Relationship Manager - Merchant OD Division Inclusive Banking - SBL Zone South State Tamil Nadu Region Mailaduthurai Area Pondycherry Cluster Pondicherry PT Location Villupuram Branch Code 1303 Branch Name Villupuram 1 Skills Skill Gramm-Leach-Bliley Highest Education Bachelor of Science Working Language Tamil About The Role Key Result Areas Position RELATIONSHIP MANAGER - MERCHANT ODS.NO.DESIRED RESULTWEIGHTAGEKEY PERFORMANCE INDICATORAnnexure1Achieve the defined Disbursement Targets for New Products60%% of Achievement Vs TargetAnnexure 12Collection efficiency & Portfolio Quality20%ED % and Bounce ResolutionAnnexure 22Self Development5%Average Mandays of Training for selfAnnexure 23Process Orientaition15%Risk Audit ScoreAnnexure 3

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