Job Description:We are seeking a dynamic and detail-oriented Finance & Accounting Associate to join our Chartered Accountancy firm. The ideal candidate will be responsible for handling a diverse portfolio of assignments including project finance, accounting, auditing, tax planning, transfer pricing, financial analysis, and business consulting. This role offers an excellent opportunity to work across various financial disciplines and contribute to the growth of our clients and the firm. Key Responsibilities:Project Finance: Assist in preparation, evaluation, and execution of project finance proposals and funding documentation. Accounting & Auditing: Maintain accurate financial records, support statutory and internal audits, ensure compliance with accounting standards. Taxation: Manage GST returns, income tax filings, tax planning, and assessments. Transfer Pricing: Assist in preparing transfer pricing reports and documentation in compliance with regulatory requirements. Financial Analysis: Perform financial modeling, ratio analysis, and prepare reports to support decision-making. Business Consulting: Provide financial insights, process improvement suggestions, and advisory support to clients. Required Skills & Competencies:Strong knowledge of Accounting Principles Working knowledge of GST and Income Tax regulations Basic to intermediate proficiency in Excel (data analysis, pivot tables, basic formulas) Effective Communication Skills – verbal and written Analytical mindset with attention to detail Ability to handle multiple assignments and deadlines

Job Title: Marketing Insights and Transformation Analyst Job Location: On-site (Work from Office in Hyderabad). Working hours: As per US Time zone (PST). Monday to Friday. Let’s create our future together at The AES Group! About The AES Group The AES Group is a premier technology consulting company that has been bringing businesses and talent together for over 20 years to deliver the most innovative technology solutions that create the most positive impact on society. AES has helped over 40 business enterprises, including Fortune 500 companies, engage their customers, empower their employees, and transform their business operations with the power of cloud, data, AI, and other emerging technologies. Job Description We are looking for a results-oriented and analytical Marketing Insights and Transformation Analyst to drive strategic business decisions through data. In this role, you will play a key part in translating complex data into clear, actionable insights that directly inform marketing strategies and business growth initiatives. Your advanced analytical skills, particularly in Excel and presentation of dashboards, will help unlock opportunities hidden in both internal and market data. You will collaborate cross-functionally to shape strategic direction, optimize performance, and guide key marketing and business decisions. Key Responsibilities Collect, cleanse, and transform data from multiple sources, including internal databases, CRM systems, market intelligence platforms, and external marketing data feeds. Conduct deep-dive analysis of market trends, customer behavior, and competitor strategies to support the development of high-impact marketing and business strategies. Leverage advanced Excel techniques to identify insights, patterns, and opportunities that drive marketing performance and inform leadership decisions. Develop interactive dashboards and visual reports using Power BI (or similar tools) to communicate marketing and strategic insights to stakeholders. Partner with marketing, sales, and product teams to understand data needs and deliver insights that support campaign optimization, customer segmentation, and brand positioning. Use SharePoint to maintain centralized access to reports, dashboards, and insight documentation for seamless cross-functional collaboration. Support ongoing data integration and transformation initiatives to ensure consistent and high-quality data for marketing analysis. Proactively identify opportunities to enhance marketing performance and customer engagement through data-driven recommendations and process improvements. Qualifications Bachelor’s degree in Marketing Analytics, Business, Economics, Statistics, or a related field. 1–3 years of experience in data analysis, marketing analytics, or business intelligence roles. Advanced Excel expertise, including pivot tables, complex formulas, data modeling, and automation techniques. Hands-on experience with Power point Dashboards or equivalent data visualization and reporting tools. Strong ability to interpret market intelligence, customer data, and performance metrics to inform marketing strategy. Experience with SharePoint for content organization and knowledge management. Strong problem-solving and critical-thinking skills, with a strategic mindset. Excellent communication skills, with the ability to present insights clearly to both technical and non-technical audiences. Nice To Have Experience in marketing performance measurement, digital campaign analysis, or customer lifecycle analytics. Familiarity with CRM tools (e.g., Salesforce, HubSpot) and marketing platforms (e.g., Google Analytics, Adobe Analytics). Show more Show less

We are looking for an experienced Accounts Receivable (AR) Senior Analyst with a strong background in AR operations, preferably from the FMCG or Retail sector. The ideal candidate will have solid analytical skills, hands-on experience in managing AR reporting, and proficiency in advanced MS Excel for data handling and decision support. Industry: FMCG Job Type: Full Time Work Mode: Onsite Job Location: Shivamogga, Karnataka, India CTC: As per market standards Schedule: Day Shift Key Responsibilities: · Lead and manage the end-to-end Accounts Receivable process, including billing, collections, credit management, and cash applications. · Ensure timely and accurate invoicing, follow-up, and reconciliation of customer accounts. · Monitor aging reports, reduce DSO (Days Sales Outstanding), and escalate overdue receivables appropriately. · Handle customer disputes and coordinate with internal teams for prompt resolution. · Generate and analyse AR reports using Excel (pivot tables, VLOOKUP, macros, etc.). · Provide regular updates and insights to management on receivables status and key metrics. · Maintain and improve AR-related SOPs and internal controls. · Support internal and external audits as required. · Train and mentor junior AR staff if applicable. Required Skills & Qualifications: · 7–10 years of experience in Accounts Receivable. · Industry experience in FMCG or Retail is highly preferred. · Strong knowledge of AR concepts, processes, and best practices. · Advanced MS Excel skills (pivot tables, charts, formulas, conditional formatting, macros). · Excellent analytical, problem-solving, and communication skills. · Experience with ERP systems (SAP, Microsoft Dynamics, Oracle, etc.) is a plus. · Bachelor’s degree in Accounting, Finance, or a related field (MBA or relevant certification is a plus). Preferred Qualifications: · Detail-oriented with a high degree of accuracy. · Proactive and hands-on attitude with the ability to work under pressure. · Ability to handle large volumes of data and present meaningful insights. Show more Show less

We're a growing team, and as we scale, so does our need to focus on expanding our customer operation support team. You'll be joining a people-focused company, and as a Support Engineer, you will you will augment our team that provides solutions to customer technical issues related to our pricing and margin management application suite. This customer-facing role requires solid communication skills, independent thought, robust problem-solving abilities, and the capacity to stay structured despite a steady workload without evident project milestones. The role offers an opportunity to deepen your expertise in the following technologies (only the major ones listed): SQL/T-SQL. MSSQL. Internet Information Services (IIS) XML, XSD/XSLT. Visual Studio. Windows/MacOS THE OPPORTUNITY Time zone - US - 9 am MST start or EMEA - 9 am CET start Promptly addressing customers' inquiries, problem reports, and requests; conducting comprehensive and efficient root cause analyses leading to problem resolution. Collaborating with the Support team to diagnose, troubleshoot, and rectify customer issues. We offer guidance and help with environment configuration, product setup, upgrade paths, and available information resources (including documentation and knowledge base content creation). Cooperating with configuration engineers and engineering teams to address technical issues reported. Directing customers' IT resources to resolve support cases efficiently and effectively, preventing escalation or aggravation of existing problems. Routingly reporting statuses to customers upon request, including scheduled status calls; apprising management of critical issues, urgent client requests, and escalations. In addition to other duties as assigned. The Skillset 2-4 years of experience in support. Demonstrated ability to deliver exceptional customer service, consistently exceeding customer expectations by understanding their business needs and providing tailored solutions. Expertise in maintaining high-quality communication, ensuring customer inquiries are handled promptly and effectively. Skilled at conveying complex technical information to a non-technical audience. Ability to maintain composure and customer focus while troubleshooting and solving technical issues, fostering a positive support experience even during challenging interactions. Proven track record in improving customer satisfaction and loyalty by utilizing proactive support methods, including regular check-ins and feedback collection. Experience in developing and enhancing technical documentation, user guides, FAQs, and knowledge base articles to empower customers to resolve their own queries. Comfortable in using customer relationship management (CRM) tools such as Salesforce, as well as project management tools such as JIRA, Teams, and Slack for efficient workflow management. Adept at fostering strong relationships with internal teams, such as configuration engineers and engineering teams, to ensure a comprehensive solution is provided to the customers. Proven ability to handle high-pressure situations professionally, managing multiple issues and projects without compromising on quality. Skilled at identifying and reporting product improvement opportunities based on customer feedback and personal experience. Strong commitment to continuous learning and improvement, staying updated with new product features, industry trends, and best practices for customer support. Openness to learn about the pricing domain and comprehend our customers' business requirements. Familiarity with XML/XSD/XSL. Knowledge of SQL databases. Familiarity with MSSQL. Preferred knowledge of the Windows server (and IIS) and client platform (browser security concepts and technologies, Microsoft Excel formulas, web queries, pivot tables). The Benefits Professional growth and Development opportunities. Working within a team of friendly, skilled people where help is always within reach Flexible working hours 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday High-end laptop (Dell or Mac) Competitive pay and bonus 18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year. 16 hours of paid volunteer time off per year 26 weeks of paid maternity leave and one week of paid paternity leave. Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents. Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered. Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered. Provident fund contributions THE VENDAVO STORY Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here . OUR FUNDING We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Slove for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy here . OUR TEAM IS GROWING. YOU WILL TOO. Show more Show less

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description: The Future Begins Here: At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. At Takeda’s ICC we Unite in Diversity : Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. About The Role Support Supply Chain projects such as inventory optimization, KPIs, CLSe and Operational and Planning areas by building up user friendly dashboards which help the business to understand the trends, areas for improvements. Ensure accurate and consistent information to make data driven decisions. Provide real time visibility Able to break down the complex data into meaningful and simple to interact visualizations Responsibilities: 7+ years of proven experience as a Data Visualization Engineer, Data Analyst, or a similar role. Proficiency in data visualization tools such as Qlik Sense, Qlik Cloud, PowerBI, data manipulation and analysis. Familiarity with data querying languages (SQL) and data warehousing concepts. Lead and design aesthetically appealing and informative visualizations through the collection of business requirements and user stories for internal or external stakeholders enabling actionable insights. Build front-end UX solution operationalizing the advanced data analytics for various business processes. Conceptualize, design, and develop interactive data visualizations that make complex data more accessible, and understandable for advocates. Rapidly define, design, construct, test and maintain interactive visualizations or reports as well as resolve data related issues and conflicts. Lead development of rich interactive visualizations that are intuitive, easy to use, and understand. Ensure high adoption rate of the data visualization tools by focusing on usability of solutions, user experience, data integrity, user training and go-live support. Develop standards and best practices for data visualization. Prepare, blend, and cleanse data from multiple sources to design extracts for optimal use with Qlik or Power BI. Enhance report performance by optimizing DAX. Enforce policies and processes needed to secure, improve, and maintain the quality of Reporting and Visualization. Be a key contributor to communities of interest in visualization and analytics. Train, coach, and support Business by providing insight and expertise to the communities of interest in visualization and analytics Intelligence users. Prepare documentation of technical requirements and data definitions. Skills And Qualifications Bachelor's or Master's degree in Computer Science, Data Science, Information Design, or a related field. 7+ years' experience with Mandatory - Qlik, QlikSense or Qlik Cloud Good to Have - Power BI, SQL and Reporting tools Proficiency in data visualization tools such as Qlik, QlikSense or Qlik Cloud, data manipulation and analysis. Experience in writing complex DAX functions in Power BI and Power Pivot Understanding of data architecture and models (data lake, Erwin) OR Familiarity with data querying languages (SQL) and data warehousing concepts. Export knowledge of different chart types and how to leverage them to answer specific questions. Strong ability to format (UI/UX) your visualizations and dashboards for maximum impact. Ability to build complex calculations to manipulate data. Advanced knowledge of Excel (pivot tables, charting, macros, calculations). Experience with or knowledge of Agile Software Development methodologies (Preferred) Experience in Supply Chain projects is a plus Knowledge of best practices and IT operations in an always-up, always-available service Excellent problem solving and troubleshooting skills preventing unauthorized or inappropriate access, manipulation, or use of data and information Preferred Qualifications : Python or MS Power Apps WHAT TAKEDA CAN OFFER YOU: Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people. At Takeda, you take the lead on building and shaping your own career. Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. BENEFITS: It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are Competitive Salary + Performance Annual Bonus Flexible work environment, including hybrid working Comprehensive Healthcare Insurance Plans for self, spouse, and children Group Term Life Insurance and Group Accident Insurance programs Employee Assistance Program Broad Variety of learning platforms Diversity, Equity, and Inclusion Programs Reimbursements – Home Internet & Mobile Phone Employee Referral Program Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days) ABOUT ICC IN TAKEDA: Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization. Locations: IND - Bengaluru Worker Type: Employee Worker Sub-Type: Regular Time Type: Full time Show more Show less

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities Provide timely, high quality client service as part of the client engagement teams serving large and small companies in a variety of industries. Develop strong working relationships while working closely with teams to understand and solve clients' complex businesses and challenges. Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues Developing and demonstrating an understanding of the RSM US audit approach, methodology and tools Performing audit procedures and tests in accordance with the RSM audit methodology based overall audit plan, ensuring proper documentation of work performed. Identifying areas of risk and accounting and auditing issues; discuss with engagement teams to solve issues that arise. Researching technical accounting issues Developing industry expertise Preparing audit reports, and management letters Exercising professional skepticism, judgment and adhere to the code of ethics while on engagements Ensuring that documentation is compliant with quality standards of the firm Working collaboratively as a part of the team and communicate effectively with RSM audit professionals Provide supervision and development training for associates Taking ownership of assigned tasks and deliverables to ensure service excellence through prompt responses to internal and external clients Providing timely, high quality client service that meets or exceeds client expectations including coordinating the development and execution of the audit work plan and client deliverables Understanding RSM US and RSM Delivery Center's line of business service capabilities and work as a team in providing an integrated service delivery Ensuring professional development through ongoing education Participate in a range of projects and open to collaborate and work with multiple teams Demonstrating critical thinking, problem solving, initiative and timely completion of work. Provide oversight to senior associates and associates, including training and development activities. Required Qualifications Bachelors in Commerce/MBA Qualified Chartered Accountant / ACCA / Licensed CPA , 4-7 years of relevant experience working in an accounting and audit related field Strong technical skills in accounting including GAAP and GAAS Strong multi-tasking and project management skills Excellent verbal and written communication (English) as the position requires frequent communications with RSM International clients and the United States based engagement teams Preferred Qualifications Experience in Industrial Goods industry preferred Strong Data Analytical skills including advanced Excel skills (Vlookups, pivot tables, and basic formulas), Word and PowerPoint At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com. Show more Show less

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities Audit senior associates provides timely, high quality client service as part of the client engagement teams serving large and small companies in a variety of industries. They will develop strong working relationships while working closely with teams to understand and solve clients' complex businesses and challenges. Experienced professionals serve our clients by: Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related IFRS issues Developing and demonstrating an understanding of the RSM audit approach, methodology and tools Performing audit procedures and tests in accordance with the RSM audit methodology based overall audit plan, ensuring proper documentation of work performed. Identifying areas of risk and accounting and auditing issues; discuss with engagement teams to solve issues that arise. Researching technical accounting issues Developing industry expertise Preparing audit reports, and management letters Exercising professional skepticism, judgment and adhere to the code of ethics while on engagements Ensuring that documentation is compliant with quality standards of the firm Working collaboratively as a part of the team and communicate effectively with RSM audit professionals Provide supervision and development training for associates Taking ownership of assigned tasks and deliverables to ensure service excellence through prompt responses to internal and external clients Providing timely, high quality client service that meets or exceeds client expectations including coordinating the development and execution of the audit work plan and client deliverables Understanding RSM Canada and RSM Delivery Center's line of business service capabilities and work as a team in providing an integrated service delivery Ensuring professional development through ongoing education Participating in a range of projects and open to collaborate and work with multiple teams; demonstrating critical thinking, problem solving, initiative and timely completion of work. Required Qualifications Bachelors in Commerce/MBA Qualified Chartered Accountant / CPA / ACCA 2-4 years of relevant experience working in an accounting and audit related field Strong technical skills in accounting including IFRS Strong multi-tasking and project management skills Excellent verbal and written communication (English) as the position requires frequent communications with RSM International clients and the Canada based engagement teams Preferred Qualifications Experience in Non Assurance services (PCR) preferred. Strong Data Analytical skills including advanced Excel skills (Vlookups, pivot tables, and basic formulas), Word and PowerPoint At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com. Show more Show less

A career in our Cybersecurity, Privacy and Forensics will provide you the opportunity to solve our clients most critical business and data protection related challenges. You will be part of a growing team driving strategic programs, data analytics, innovation, deals, cyber resilency, response, and technical implementation activities. You will have access to not only the top Cybersecurity, Privacy and Forensics professionals at PwC, but at our clients and industry analysts across the globe. Our Identity and Access Management team focuses on helping our clients design, implement and operate effective access controls that protect against threats, support business objectives, and enable growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organizations, partners and customers. You'll play an integral role in helping our clients ensure they are protected by using the latest strategies and tools in effectively managing access to all this data. Our team helps organizations manage access to critical assets by focusing on areas like Access Management (AM), Identity Governance & Administration (IGA), Privileged Access Management (PAM), Entitlement Management and Directories. In joining, you'll be a part of a team that values technical and business acumen and provides training and development to extend and develop your skills while, fostering a strong collaborative culture. You'll have the opportunity to focus on Access Management (AM), Identity Governance & Administration (IGA), Privileged Access Management (PAM), Entitlement Management and Directories, among other skills. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, You'll Work As Part Of a Team Of Problem Solvers, Helping To Solve Complex Business Issues From Strategy To Execution. PwC Professional Skills And Responsibilities For This Management Level Include But Are Not Limited To: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities and coach to help deliver results. Develop new ideas and propose innovative solutions to problems. Use a broad range of tools and techniques to extract insights from from current trends in business area. Review your work and that of others for quality, accuracy and relevance. Share relevant thought leadership. Use straightforward communication, in a structured way, when influencing others. Able to read situations and modify behavior to build quality, diverse relationships. Uphold the firm's code of ethics and business conduct. Designation : Sailpoint IDN/IIQ Developers Experience : 5 to 10 Years Job Location : Bangalore, India Education Qualification: B. E / B. TECH / MCA /M. TECH Associate Job Description/Responsibilities: Design, develop and deploy SailPoint IIQ/IDN implementation(s). Contribute to requirements gathering, technical design & test case preparation activities. - Develop code and perform unit testing in line with the requirements and design, for client- specific use cases. Perform integration testing, debugging and troubleshooting issues, including interactions with the technology vendor as and when needed. Assist client(s) with execution of user acceptance testing. Support client(s) with readiness for deployment and actual deployment, followed by hypercare post-production. Enable knowledge transfer and handover to the client. Adhere to and implement security best practices throughout the lifecycle of an engagement. Job Description/Responsibilities: Design, develop and deploy SailPoint IIQ/IDN implementation(s). Lead and contribute to requirements gathering, technical design & test case preparation activities. Develop code and perform unit testing in line with the requirements and design, for client-specific use cases. Perform integration testing, debugging and troubleshooting issues, including interactions with the technology vendor when needed. Assist client(s) with execution of user acceptance testing. Support client(s) with readiness for deployment and actual deployment, followed by hypercare post-production. Enable knowledge transfer and handover to the client. Contribute to business development activities, such as working on business proposals, providing effort estimates, etc. Lead internal SailPoint IIQ/IDN training sessions and mentor campus grads and juniors in the team Adhere to and implement security best practices throughout the lifecycle of an engagement. Educational Qualification: Bachelor or Master degree in related field (CS/IT) from reputed universities. Show more Show less

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities: Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related IFRS or GAAP and GAAS issues Developing and demonstrating an understanding of the RSM audit approach, methodology and tools Performing audit procedures and tests in accordance with the RSM audit methodology based overall audit plan, ensuring proper documentation of work performed. Identifying areas of risk and accounting and auditing issues; discuss with engagement teams to solve issues that arise. Researching technical accounting issues Developing industry expertise Preparing audit reports, and management letters Exercising professional skepticism, judgment and adhere to the code of ethics while on engagements Ensuring that documentation is compliant with quality standards of the firm Working collaboratively as a part of the team and communicate effectively with RSM audit professionals Provide supervision and development training for associates Taking ownership of assigned tasks and deliverables to ensure service excellence through prompt responses to internal and external clients Providing timely, high quality client service that meets or exceeds client expectations including coordinating the development and execution of the audit work plan and client deliverables Ensuring professional development through ongoing education Participating in a range of projects and open to collaborate and work with multiple teams; demonstrating critical thinking, problem solving, initiative and timely completion of work. Required Qualifications: Bachelors in Commerce/MBA Qualified Chartered Accountant 2-4 years of relevant experience working in an accounting and audit related field Strong technical skills in accounting including IFRS or GAAP and GAAS Strong Data Analytical skills including advanced Excel skills (Vlookups, pivot tables, and basic formulas), Word and PowerPoint Strong multi-tasking and project management skills Excellent verbal and written communication (English) as the position requires frequent communications with RSM International clients and the United States based engagement teams At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com. Show more Show less

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities Include, But Are Not Limited To: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About The Hiring Group Job responsibilities A day in the life About The Hiring Group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A2868615 Show more Show less

Description Work with internal and external stakeholders for Ops, In-stock, MIS, catalogue, content and process streamlining for the category Work with brands/sellers for onboarding, selection launch, ops excellance, pricing and replication Macro and SQL hands on experience will be a positive Troubleshoot day to day issues of brands across catalogue, content, ops, pricing etc Work on long term growth strategy for brands/sellers. Working in a dynamic environment, your responsibilities will include helping high-potential sellers integrate onto the Amazon seller platform. In addition you will also be responsible for maintaining and improving catalog quality on the platform, in the process working with internal technology and business teams as well as sellers as needed. Key job responsibilities Work with internal and external stakeholders for Ops, In-stock, MIS, catalogue, content and process streamlining for the category Work with brands/sellers for onboarding, selection launch, ops excellance, pricing and replication Macro and SQL hands on experience will be a positive Troubleshoot day to day issues of brands across catalogue, content, ops, pricing etc Basic Qualifications Bachelor's degree 2+ Years experience in Sales, Account management, Seller growth, Operations, Seller central/Vendor central understanding Data analysis, Insights for new laucnhes, Catalog enrichment MS Excel (Pivot) Vlookup, Functions like Sumif, Subtotal etc. Preferred Qualifications Macro and SQL hands on experience will be a positive Prior experience in Sales IC benchmarking Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A2932815 Show more Show less

Description The Central Programs Team, India (CPT India) leads cross-functional projects that requires collaboration and partnership with Amazon businesses, geographical units and technical subject matter experts (SMEs). The projects are focused on initiatives to continually reduce risks and improve network WHS standards and procedures. Individuals gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities and develop the milestones and launch schedules to ensure timely and successful delivery of the project. The team members measure and report progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints. This a program management role responsible for executing per direction, the management of the WW WHS programs (standards, procedures, best practices) development, training and continuous improvement projects. The role involves hands-on work in the areas of understanding stakeholder needs and expectations, WHS regulatory research, global stakeholder engagement, data analytics and document technical writing. The candidate must be a self-starter and detail-oriented. They must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. Key job responsibilities Subject Matter Expert in Continuous Improvement and Project management Perform Kaizen and VSM for processes within Central Program Team and at sites Lead by example and mentor leadership, managers and project teams on ACES concepts and methodologies Clearly and timely communicate findings, determinations, and recommendations to management and business partners, both at periodic intervals and as needed regarding escalated or high-risk issues Guide management in the development/review of applicable policies, procedures and business practices. Engage in frequent written and verbal communication with management and business partners to accomplish goals Execute and drive audits to completion per SOP. This includes drafting audit reports, stakeholder reviews of audit reports, finalizing and tracking audit reports in database and tracking issues in system (and SIM/TT management) Owns weekly/monthly reports and metrics Identifies gaps in audit programs and processes and escalates to manager Drafts documents and revisions on audit reports per manager direction Performs deep dive analysis/research on data/information/literature and creates recommendations/corrective actions based on identified deviations and recommends appropriate solutions Makes recommendations to managers for input into roadmap strategic discussions and continuous improvement projects to drive program efficiencies Basic Qualifications Bachelor's degree or equivalent Minimum 2 years relevant program management experience Analytical skills with experience using Excel (analysis using aggregate functions and pivot table) Good communication skills both verbal and writing (ability to communicate clear and coherent narratives) Preferred Qualifications Advanced Excel (Macros/VBA) Experience with Stakeholder Management across Geographies Program/Project Management Certification -Six Sigma Certification Knowledge of SQL/ Python Knowledge of visualization tools like QuickSight, Tableau etc. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2933741 Show more Show less

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. In staffing and deployment at PwC, your work will focus on managing and optimising the deployment of employees within the organisation, getting the right talent to the right place at the right time. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. India AC Assurance Deployment – Senior Associate About The Organization Acceleration Centers (ACs) in India, are an integral part of PwC’s global network and that of our global ACs. We collaborate across engagement teams, business segments and borders – as seamlessly integrated teams – delivering complex client engagements and internal projects with agility and efficiency. At ACs in India we are focused on attracting, developing and retaining high potential talent and achieving excellence in everything we do. With innovation, growth and learning at our core, our people are able to make more possible and make our clients successful. We owe this success to our diverse and talented workforce. Therefore, it is our constant endeavor to attract the best talent and bring the best experiences and opportunities for our people. We do this by creating a culture of care and belonging, supporting their learning and growth thereby creating a strong people culture and engine of growth for PwC. Job Description We are seeking an experienced and result-oriented Workforce Management professional with a strong understanding of workforce management concepts, and has hands-on experience in capacity planning, resource scheduling, allocation of projects to professionals, skills management, real-time adherence, monitoring intra-day service levels and bench management. We are looking for dynamic professionals who can work with the business to predict future demand projections and optimize resource availability to assign best-fit staffing on projects. The suitable candidate will be responsible to review staffing requests through our prescribed demand intake systems, assess personnel requirements based on resource skills, client continuity, staffing rules and regulatory compliance guidelines, and fulfill the staffing needs based on the best-fit resource availability options. As a Deployment Senior Associate, you will be responsible to meet the prescribed resource management KPIs for the assigned Business Unit, Sub-Business Unit, Industry/Sector or territory. You will provide subject matter support to stakeholders, optimize schedules for our business professionals, ensure optimal utilization of business professionals, maximize fulfilment of staffing requests, implement staffing portfolio plans and mitigate over/under staffing situations. To ensure success as a Deployment Senior Associate, you should possess extensive domain knowledge in resource management, demand – supply planning, schedule management, capacity and headcount planning, bench management, staffing conflict management, resource allocation and business analytics. Prior resource management experience in Big 4s, Audit/Tax/accounting practice and/or financial services industry will be preferred but not mandatory. Key Responsibilities Review demand pipeline and generate capacity to enable effective staffing on projects. Ensure all open staffing requests are fulfilled within the defined SLAs. Fulfill all staffing requests as per client needs, staffing portfolio plans, scope of work, skills, prior experience, client continuity, productivity thresholds etc. Ensure 100% compliance to all compliance restrictions and business rules associated with resource allocations and staffing on projects. Demonstrate success against all business, operational and people management KPIs. Monitor and resolve overbooking and staffing conflicts by providing practical and effective alternate staffing solutions. Minimize staffing gaps, reduce non billable time and optimize staffing during busy periods. Analyze and execute staffing solutions to meet unplanned demands. Publish effective reports and dashboards to monitor, analyze and report against key KPIs. Participate in business meetings, stakeholder connects and deployment reviews. Perform regular reviews to ensure quality of delivery. Drive continuous improvement, process transformation and automation to create measurable efficiencies within the team. Key Skills And Experiences Graduate or post-graduate in any workstream, with a good academic record. 4 – 5 years of relevant, post-qualification work experience in a reputed organization with a proven track record of career growth and stability. 1 – 2 years of experience in managing stakeholders will be preferred. Must have hands-on knowledge of working on staffing tools. Client focused and solution-oriented mindset will be mandatory. Prior experience of working in cross-location teams will be preferred. Excellent interpersonal and communication skills. Good negotiation skills. Excellent organizational and time-management skills with a proven record of working under tight deadlines. Ability to analyze large data and identify trends to draw intelligent inferences and projections will be preferred. Good working knowledge of MS Excel and MS PowerPoint. The incumbent should have very good understanding of Excel functions, formulae, Pivot tables, Charts and tables Show more Show less

Description Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Today, we operate retail websites in nine countries, offering millions of products in more than 40 categories worldwide, and we still like to work hard, have fun and make history! Retail Business Services (RBS) leverages technology to improve customer experience and selling partner experience while lowering Amazon’s cost structure. Vision of RBS is to accelerate Amazon’s flywheel by Improving the customer experience by fixing detail page catalog defects at scale Improving selling partner listing quality to drive GMS and reducing fulfillment defects to drive profitability and Improving store operations efficiency by driving down cost of operations. We strive to eliminate the root cause of the defect and wherever not possible, we leverage machine learning to find and fix at scale or surface to selling partners. RBS has multiple programs/services aimed at reducing the listing friction, improving listing quality, reducing customer returns and improving star ratings of products that are dependent on selling partner support for effective execution. RBS is looking for a Program Manager to join an exciting new product team and help expand its Voice of Customer product ‘APIE (Amazon Product Improvement and Excellence)’ to Amazon’s Selling Partners WW. APIE is a Voice of the Customer product, launched in 2019 for 40+ Amazon Owned Brands in US to analyze customer feedback, identify areas of improvement for Private Brands products listed on Amazon.com, and share these insights with business teams to improve product quality. Driven by innovation, the mission of APIE is to create and provide a scalable service to brands, that finds actionable insights from customer feedback and drive fixes on products and detail pages, so that Amazon customers have a delightful post-shopping experience. Our vision is to improve the quality of products and detail pages in Amazon by discovering and fixing defects identified from customer feedback at scale. Amazon has over 2 million active sellers WW. When we are successful, we will be continuously improving the %age of 4+ rated products on the Amazon platform and making it easy for our Selling Partners to get onboard APIE products. We are an innovative, customer-centric team, working on big-bets in an innovative environment. Our organization rewards intellectual curiosity while maintaining the direct to market product focus. Our mission is to invent and simplify large-scale solutions and bring the future to Amazon’s Selling Partners and Customers. Key job responsibilities Drive the expansion and management of a strategic roadmap involving unique and innovative customer solutions Implementing programs to drive broader and deeper engagement of Amazon Selling Partners, thereby improving the adoption of the product Champion these programs and hold team members accountable for progress on key program actions Creation of reporting and metrics to demonstrate progress towards goals, provide new insights, and allow for regular updates to senior leadership A day in the life Leader: You’ve lead numerous cross-functional teams against tangible milestones and consistently delivered valuable projects Doer: You’ve successfully delivered end-to-end technology and operations projects, working through the many obstacles along the way Detail Oriented: You have an enviable level of attention to detail, and catch things that others miss Influencer: Innovative leader with the ability to identify opportunities and gain support with data, storytelling, and persuasion Communicator: Ability to communicate expectations, requirements, and progress to senior leaders, peers, and team members Problem Solver: Ability to utilize exceptional problem-solving skills to work through difficult challenges Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ - F07 Job ID: A2971979 Show more Show less

Description Amazon’s Last Mile Analytics and Quality team is seeking an experienced program manager to lead a program and/or escalations management for the space of worldwide voice of customers in the Amazon Geospatial domain. In this vertical, we drive initiatives by partnering with various teams in Last Mile to reduce delivery defects while improving Last Mile operational efficiency. An ideal candidate has solid program management skills and is eager to develop them further. S/he has the ability to implement and maintain processes and mechanisms to effectively support program execution. S/he should be comfortable with data analysis, assisting in process improvements, and helping to standardize procedures under guidance. The candidate should be able to identify issues within current systems and contribute to resolving them. This job requires good communication and interpersonal skills, with the ability to work collaboratively in a team environment while also managing tasks independently. The successful candidate will be capable of addressing logistical challenges, show initiative in problem-solving, and demonstrate a strong commitment to completing projects and delivering results. The ideal L4 Program Manager will be detail-oriented, organized, and able to juggle multiple priorities effectively. S/he should be proficient in using project management tools and be ready to learn and adapt to new methodologies and technologies in the world of Geospatial data. Key job responsibilities Responsibilities Include, But Are Not Limited To Own the Program, define and achieve KPIs; Drive performance improvement initiatives. Develop and monitor program metrics to identify potential issues in last mile deliveries. Identify patterns of defects that will help us build initiatives to reduce defects at scale. Ability to pull data and perform deep-dives and root-cause analysis as needed. Lead initiatives to identify and eliminate root causes of defects in order to reduce defects and improve the delivery experience for Amazon customers. Excellent communication, both verbal and written to regularly provide business updates during weekly/monthly/quarterly reviews. Communicate with stakeholders to share regular updates, resolve blockers and deliver programs/initiatives on time. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met. Must be able to systematically escalate problems to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. About The Team The Last Mile Analytics & Quality (LMAQ) team is part of the Last Mile Tech team and works on improving Geospatial data, route quality, and support the driver lifecycle programs. We run programs to identify and reduce defects through manual audits, and leverage data and anecdotes to identify opportunities and closely collaborate with Tech, Science and Product teams to improve our products at scale. Basic Qualifications 2+ years of program or project management experience Bachelor's degree or equivalent Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Preferred Qualifications Experience with SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2894026 Show more Show less

Description At Amazon, we're working to be the most customer-centric company on earth. We are looking for exceptionally talented and motivated people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for an exceptional leader who is passionate to deliver best in class Customer Experience, who thinks and acts globally, and one who has the ability to invent and simplify processes to join us as Workforce Scheduling Specialist for STAR vertical. The ideal candidate has a positive attitude and is a result oriented individual with willingness to work in a 24/7 environment. Candidate should be able to clearly understand in-scope and out-scope for delivering end product or service, ensures in time delivery of product or service as per customer expectations without gold plating. Creates and adopts standard work methodology for daily work to reduce re-work, manual work, error identification time and waste. Clearly communicates to all stakeholders the Timeline, description of end product or service quality, risks and resources needed and is also able to write narratives. If Successful the candidate will work towards reducing staffing GAPs using both strategic and analytical abilities to make sure we always have right amount of employees staffed at the right times. And along with ensuring maximum productive utilization of the available staff. Key job responsibilities Key Responsibilities Create best capacity plan for business by managing trade-offs between Customer Experience/Service Levels, Employee Experience, and Cost Effectiveness. Develop and improve forecasting models using data analysis and statistical tools. Mitigate capacity risks by managing dependencies across multiple operating units. Clearly communicate dependencies and manage/track exceptions. Participate in wider STAR projects and initiatives. Candidate will own providing optimal workflow and planning solutions for upcoming initiatives. Coordinate with Operations, Capacity Planning and Finance teams to analyze historical data and forecast demand. Manage the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators. Support local site management to optimize staffing requirements. Manage SLA through Phone/Email routing and monitoring systems and provide recommended workflow options and directives to maintain acceptable SLA. Fully leverage existing technology and build new scheduling platforms and models to help business achieve success. A day in the life Basic Qualifications 2+ years of program or project management experience Preferred Qualifications Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. Experience in Lean methodologies Experience in a highly analytical, results-oriented environment with cross functional interactions Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ - F07 Job ID: A2914371 Show more Show less

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description AMZN IN Transportation Execution team is looking for a PM (Program Manager) to identify, develop, integrate and support innovative solutions and programs driving transportation Transportation programs end to end across IN. Amazon's transportation systems get millions of packages to customers worldwide from checkout to shipment tracking to delivery. Our systems team owns the input for the services that handle thousands or requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, maintain business rules for millions of unique products, and improve experience for online shoppers while optimizing the network to eliminate excess cost. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build a transportation network that scales the business, leads the industry through innovation and delights millions of customers worldwide. As a PM , you will be responsible development, process management and launch of new features and products. You will own services which model Amazon's transportation network and carrier capabilities/constraints, optimizes it for cost and exposes it to other systems in Amazon. You will contribute business expertise to the program requests, manage configurations in Amazon tools, identify technical dependencies, co-ordinate will cross-functional teams, develop milestones and launch schedules, assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks and balance the business needs with the technical constraints to ensure timely and successful delivery. These services improve customer experience by providing better promises and drive fulfillment planning and execution to lower transportation cost. It is critical part of Amazon's ordering and fulfillment pipeline. Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery. As a technical leader, you should be able to translate business needs into technology solutions that scale both technically and operationally. Key job responsibilities Understand basics of transportation systems end to end Lead a program charter and communicate with stakeholders Build competency on systems to solve key business problems Support team initiatives for learning, knowledge bank and operational reporting metrics Basic Qualifications Bachelor's degree or equivalent Preferred Qualifications 2+ years of program or project management experience Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Show more Show less

Description Are you passionate about automating processes and simplifying work? Is the opportunity to contribute toward Amazon's ability to scale operations inspiring? We are looking for experienced Program Manager coming from a technology background with the ability to deep dive, invent and simplify and who have a high degree of ownership. We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. We're making history and the good news is that we've only just begun. Sellers’ trust in Amazon is our top priority and in this role, you will be tasked with building that trust over time by diving deep into how we measure our progress and helping to identify and prioritize key areas of focus. Amazon’s growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems. The AHS Tools Program team manages customer relations management (CRM) tools and technology for Amazon's daily operations. The team is responsible for optimizing operational costs and leading security initiatives that protect Selling Partners and their data. A Tools PM should have problem-solving skills, writing skills and a track record of on-time delivery of global projects. The successful candidate will be a self-starter, comfortable with ambiguity, create and maintain efficient processes, and will not only execute on the required skills but also be able to influence, educate, and drive results in a fast-paced, ambiguous environment. You are security-minded and you want to make sure you investigate an issue thoroughly to provide the right resolution. You will consistently ask yourself “is there a better way to do this that is scalable while protecting our Customers?” The ideal candidate will strike a balance between an investigative nature to understand access controls as well as Customer focus to ensure operations teams have what they need to support Selling Partners. One must be able to quickly analyze requests against our risk framework, defined processes, and tenants to base decisions for applying an appropriate level of accessYou are security-minded and you want to make sure you investigate an issue thoroughly to provide the right resolution. You will consistently ask yourself “is there a better way to do this that is scalable while protecting our Customers?” The ideal candidate will strike a balance between an investigative nature to understand access controls as well as Customer focus to ensure operations teams have what they need to support Selling Partners. One must be able to quickly analyze requests against our risk framework, defined processes, and tenants to base decisions for applying an appropriate level of access Key job responsibilities Responsibilities include program scoping, launch design, collection and analysis, proposal of new standards, communication of results to senior Seller Trust leaders, and subject matter expert (SME) support for implementations of recommended improvements. Review and process access requests and maintain all security documentation, files, and records for future audits. Investigate access and control issues to ensure teams have the appropriate access, and action when they do not. Interact regularly with operations stakeholders at all levels to understand their requirements, document new findings, and make access control decisions. Own development and enhancement of access controls and security programs, ensuring they are developed and operated in accordance with internal and customer security policies. Drive continuous improvement for processes and initiatives to enhance the operational security efficiency of security programs. Monitor project plans, secure resources, drive change management strategies, and collaborate effectively to achieve project goals Effectively communicates - understands who needs information, what information is needed, who would provide that information, and when is the information needed. Is also able to write good narratives and business cases. A day in the life You will work directly with our international operations, Program Management, Analytics, Product/Tech to launch and maintain Ops tools to sustain and scale operations. You will also establish configuration standards for CRM tools and have data security as a top priority. Having open conversations with individuals will allow you to find the anecdotes that breathe life into what the data is showing. Your role will work to make Amazon build trust with Selling Partners, and ensure that our operations team is set up to provide superior support and insights to improve Seller trust and experience. Basic Qualifications 3+ years of program or project management experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience using data and metrics to determine and drive improvements Experience working cross functionally with tech and non-tech teams Experience in driving end to end delivery, and communicating results to senior leadership Preferred Qualifications Master's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field 3+ years of driving end to end delivery, and communicating results to senior leadership experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Experience with automatic contact routing, VoIP and any contact center case management tools. Working knowledge of data and process modeling (i.e. process mapping, wire framing, simulation, developing logic, scripting and etc.) or Experience with programming/mark up/scripting languages (Java, JavaScript, Ruby, SQL, Markdown, HTML and CSS) is a plus. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A2895499 Show more Show less

Sr. OCM Lead Consultant Job Title: OCM Lead Consultant Job Summary: The OCM Lead is responsible for the change management and training activities associated with an enterprise-wide transformation for our clients that may include ERP/HRIS implementation and/or managing transitions. T Key Responsibilities Develop and implement a structured change management plan covering change management, training, and communications to ensure consistency in adopting change across the organization. Identify potential points of resistance to change and develop strategies to reduce resistance, addressing doubts and uncertainties to foster positive acceptance of change. Create specific change management plans for training and orientation of employees, leading to minimal resistance and maximum utilization of new initiatives. Strong ability to conduct change impact analysis in order to tailor change interventions for stakeholder groups that require assistance in adopting future new ways of working Lead and develop stakeholder maps to understand client audience landscape in a coherent fashion Mobilize and activate change agent networks as required for accelerating adoption of new transformations for clients experiencing high impact and high volume of change Ability to scale and pivot as needed to maintain dynamic organizational change strategy execution Develop a role-based training plan using a proven content development approach. Collaborate with client resources to develop detailed training schedules and participant lists, and work closely with the Training/Learning lead to develop a feasible training plan. Monitor and provide frequent status updates on change management and training activities. Experience working in global teams, with offshore (India) team members as well as global client stakeholders is preferred Accountable for a large scale OCM team comprising of junior and mid/senior level consultants Ability to reference best practices in Change Management, and include techniques, tactics and interventions as needed in Change Strategies, integrating communications and training plans to provide a holistic end user experience for clients experiencing high impacts from transformations Requirements 5-10 years of change management experience, preferably with large-scale organizational change efforts. Digital Transformation implementations experience is a plus. A solid understanding of how people go through change and the change process. Experience with ADKAR and PROSCI certification is a plus. CCMP credentials is nice to have. Understanding of phases and project management approaches of a software implementation project lifecycle, including SDLC, waterfall, Agile Exceptional written and verbal communication skills, along with excellent active listening skills. Strong analytic, problem-solving, and decision-making skills. Ability to work effectively at all levels in an organization and work with and through others. Ability to influence others and move toward a common vision or goal Show more Show less

Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us. Responsibilities Job Summary Strategic Leadership Develop and implement strategic initiatives to optimize the Accounts Receivable processes. Provide hands-on guidance and support to the Accounts Receivable team. Billing And Receivables Management Oversee the creation and distribution of invoices using various cycles and methods. Manage high-volume receivables, including daily cash and check deposits, and reconciliation of payments. Actively lead and supervise the collections process to minimize outstanding past due balances. Audit, Compliance, And Process Enhancement Conduct regular audits of invoice data to ensure accuracy and compliance. Proactively identify and mitigate errors that could pose collection risks. Review and enhance existing process SOPs to ensure efficiency and compliance. Subject Matter Expert (SME) In A/R Processes Become the SME in the company's A/R operational processes, design, and system setup. Assist in designing, configuring, and testing new customer A/R operational processes. Customer Service Excellence Foster a service-focused team culture to deliver an exceptional experience to clients and internal departments. Monitor and respond to client inquiries promptly, maintaining effective relationships across all departments. Reporting, SLAs & KPIs Provide strategic reporting on AR Aging, DSO, and past due balances. Ensure the attainment of client SLAs and KPIs. Generate ad hoc reports as requested by internal and external parties. Technology Management Administer various key technologies used in the accounts receivable processes, including Workday, eRecruit, Access Database, SQL, etc. Project Management Lead and manage special projects as assigned or necessary to enhance overall AR efficiency. Qualifications Bachelor’s degree in Accounting, Finance, Business, or related analytical majors. 7+ years of prior work experience in Accounts Receivable or Accounting field. In-depth knowledge of basic accounting principles, functions, and understanding of US GAAP. Proficiency in Microsoft Excel, including pivot tables, V-lookups, charts, data breakdown, summary, and analysis. Intermediary to advanced skills in MS Excel, MS Access, and SQL (a plus). Ability to work independently, exercise good judgment, and thrive in an ambiguous environment. Proven self-starter with a focus on continuous improvement, excellence, and exceeding expectations. Highly organized, detail-oriented, and effective communication skills both written and verbally. Ability to gather, analyze, and interpret data, and resolve issues in a timely and effective manner. Show more Show less

Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are seeking an experienced Project and Program Manager to lead store launches. The role requires comprehensive understanding of project lifecycle management across four key pillars: assessment, design and detailing, execution, and performance qualification. Key job responsibilities The candidate is required to lead the planning and execution of all small and large building formats. The Project Manager role will be responsible for setting up new Centers across different business formats, capacity expansion of existing facilities as well as relocation of facilities as per business requirements. Additionally, the Project Manager will also drive 1 or 2 project management initiatives viz. Standardization, Energy Conservation programs, Productivity Improvement measures etc. and Project Financial processes. Project Planning & Execution Develop and execute comprehensive project plans for new store launches Define and manage project scope, timelines, budgets, and deliverables Prepare detailed Developer's Scope of Work and Amazon scope of work Create and submit Build out Capex requests for approval Develop vendor strategies and coordinate with procurement teams for onboarding Infrastructure & Compliance Oversee store build-out and infrastructure implementation Ensure compliance with local regulations and safety standards Manage site selection and fit-out processes Coordinate operational setup and launch activities Stakeholder Management Lead coordination between internal teams (operations, procurement, real estate, supply chain, tech, finance) Manage relationships with external vendors and consultants Partner with design and procurement teams to design and sourcing. Provide regular updates to senior leadership through daily communications and weekly progress reports Performance Management Monitor and report on key project KPIs Implement best practices for efficient store construction Develop risk mitigation strategies Ensure timely project closure including commercial aspects Apply data-driven insights for continuous improvement Basic Qualifications 5+ years of program or project management experience 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Experience in complex problem solving, and working in a tight schedule environment PMP, or MBA Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Haryana Job ID: A2892655 Show more Show less

Data Management Executive (DME) who is good with EXCEL Should have good knowledge of different Excel Formulas Should have knowledge of Macros Thorough Knowledge of Excel or Google Sheets Should know Pivot Tables Experience: 3-5 years Working Experience as MIS Job Types: Full-time, Permanent Pay: From ₹17,000.00 per month Schedule: Day shift Experience: Data management: 3 years (Required) Location: Udham Singh Nagar, Uttarakhand (Required) Work Location: In person Application Deadline: 17/06/2025 Expected Start Date: 19/06/2025

Description Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. We are looking for a Program Manager who shares Amazon's passion for the customer / sellers, someone who understands the importance of creating superior customer and partner experience sustainably for the business. We are looking for someone who can work with a small but high performance team, who works well with cross-functional teams of senior leaders, business managers, finance / operations / product teams, has an extremely high level of customer focus with a passion for business transformation. Key job responsibilities In this role, you will create and implement initiatives that enable Amazon and partner teams to deliver a sustainable business at scale and at the same time retain high bar on crucial customer facing parameters. You will collaborate with category, sellers, product, program, fulfilment channel teams across the company to define and execute right initiatives. You will experiment with pilot projects to identify right solutions that solves long-term business problems, resolving or mitigating issues in medium term and communicating with senior leaders in the organization on the progress made. Ability to think both strategically and tactically in a high-energy, fast paced environment Demonstrated ability to manage multiple projects: work prioritization, planning, task delegation and meeting timelines Willingness to dive in and be comfortable with a degree of ambiguity Strong verbal and written communication skills with demonstrated experience engaging and influencing cross-functional stakeholders and senior executives Strong sense of ownership, urgency, drive, independence, and flexibility Exceptional interpersonal, motivational, and communication skills to build the trust required to drive cross-functional projects Technical aptitude and agility to learn the systems and technology used in our day to day business High adaptability to understand the intellectual challenge of diving deep into projects spanning financial, operational, and retail domains Ability to work with WW teams to conceptualize and roll out IN specific features. Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2971899 Show more Show less

GULF BASED COMPANY- As an e-Commerce Specialist, you will create and implement strategies that make online transactions possible. You will organize, develop, and execute website marketing plans . Roles and Responsibilities Write and edit product content that will be published on e-Commerce websites/portals. Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance. Work closely with different teams (product management, graphics, sales) to provide updated content that will be sharedacross e-Commerce platforms. Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media. Be a subject matter expert to assigned product categories. Identify SEO best practices regarding inventory, pre-orders, and pricing policies. Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized. Ability to multitask and meet deadlines while maintaining attention to detail. Requirements Minimum of 3+ years experience in a fast-paced, e-Commerce business. Hands-on experience in managing and maintaining e-Commerce websites/portals. Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders (e.g. Shopify, Element or), product development, competitive strategies, consumer research, industry trends and usability best practices. Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions. Familiarity with web design and a keen eye to detail. Excellent communication and collaboration skills. Analytical and multitasking skills. Skills e-commerce Marketing Web Content Writing Web Design Marketing Strategies Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month

We are looking for a Senior Cash Applications Specialist to join our team in Hyderabad. This is an amazing opportunity to work on Cash Applications. The team consists of 31 People and reports to the Supervisor, Cash Applications. If you have good skill / experience in Cash Applications, we would love to speak with you. About You – experience, education, skills, and accomplishments Minimum 5+ years of experience in Cash Applications with MIS reporting. Proven experience in applying cash, researching and resolving unapplied cash. Proficient in MIS reporting, well versed with Advanced Excel functions and Power Apps. Possess critical thinking and strong analytical skills to interpret complex datasets and provide meaningful insights to management. Hands-on experience with Oracle EBS, NetSuite, Salesforce would be an added advantage. Demonstrate boundaryless behavior, self-reliant, proactive and goal-oriented mindset to accomplish assigned tasks. Eagerness to learn new skills, acquire process knowledge and apply past expertise to deliver measurable and tangible results. Education: Bachelor's degree with Finance background, and at least 5+ years of relevant experience. It would be great if you also had . . . Working Knowledge of O2C sub-processes would be an added advantage. Proven ability to work and deliver results under tight deadlines by coordinating with internal and external stakeholders at ease. Focus and identify opportunities for continuous process improvements, simplify repetitive activities and eliminate nonvalue additional tasks. Work in a dynamic environment and find ways to overcome any possible challenges to ensure the assigned tasks are completed in a timely manner. What will you be doing in this role? Record complex cash transactions into the ERP system. Support refunds, intercompany and adjustments. Utilize advanced analytical skills to research and resolve unapplied cash payments. Lead efforts in process improvements for cash application operations to enhance accuracy. Prepare comprehensive reports for month-end closing activities and SOX compliance. Collaborate with internal teams to troubleshoot and resolve escalated customer inquiries. Support internal audits by providing accurate documentation and reconciliations. Prepare KPI dashboards and provide timely reporting for performance metrics. Ensure compliance with SOX requirements by adhering to cash handling policies. Mentor junior team members, guiding them in best practices for cash application tasks. Special projects as required. Experienced in creating interactive Power BI reports and visualizations to analyse data and support business goals. Able to use Excel formulas, create Pivot Tables, highlight key data, and build macros to automate work. Previous experience using automation tools to reduce manual work, speed up tasks, minimize errors, and improve overall team efficiency. About the team: You will be part of a global cash applications team spread across multiple geographies, serving business units operated in various ERPs. Your role would be primarily to work on customer payments, resolve unapplied cash, address complex customer queries, preparing operational reports, circulate dashboards and publish process metrics to evaluate and make informed decisions. Hours of Work 2 – 11 PM IST At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.