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2.0 - 6.0 years
0 Lacs
delhi
On-site
ArtemediaTech is a forward-thinking agency dedicated to delivering innovative marketing solutions and fostering a collaborative work environment. We are currently seeking a highly motivated and experienced Senior Executive - Client Servicing to join our dynamic team. The Senior Client Servicing Executive will be responsible for managing and developing strong relationships with clients. This role involves understanding client needs, ensuring satisfaction, and identifying opportunities to upsell or cross-sell company services or products. The executive will act as a bridge between the client and the company, ensuring smooth communication and addressing any issues or concerns that may arise. Key Responsibilities: - Act as the primary point of contact for clients, ensuring effective communication and relationship management. - Understand client needs and provide strategic recommendations to meet their goals. - Manage client expectations and deliverables to ensure high satisfaction. - Develop and manage social media calendars for timely postings. - Monitor trends and adjust strategies as needed. - Prepare and present monthly performance reports. - Create and implement communication plans that align with client objectives. - Collaborate with internal teams for consistent messaging. - Write and manage copy for various content, ensuring it is engaging and on-brand. - Work with creative, tech, and media teams to ensure seamless campaign execution. - Facilitate internal meetings to align project goals. - Participate in pitches and contribute to compelling proposals. Qualifications: - Bachelors degree in Marketing, Communications, or related field. - 2-4 years of experience in account management or client servicing. - Proven social media management and strategic planning experience. - Strong copywriting skills and detail-oriented. - Excellent communication and multitasking abilities. What We Offer: - Competitive salary and benefits package. - Opportunities for growth and development. - A dynamic and collaborative work environment. Location: Sarita Vihar, Delhi (5 days WFO) DROP IN YOUR CVS AT careers@artemedia.co.in,
Posted 2 months ago
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