58 Pingfederate Jobs

We're looking for a skilled IAM Specialist to join a high-impact team focused on building secure, scalable, and modern identity solutions. If you’re passionate about CyberArk, PingFederate, and Azure AD, and thrive in complex enterprise environments — this one’s for you. What You’ll Do: Lead CyberArk PAM administration, DR setup, and version upgrades Design and implement IAM workflows and governance processes Integrate identity systems with Azure AD and Ping Identity Collaborate with cross-functional teams and handle technical escalations Mentor and manage L1/L2 IAM team members What We’re Looking For: ✅ 8–13 years of hands-on IAM experience ✅ Strong expertise in CyberArk (L3–L4), PingFederate, Azure AD ✅ Certifications: CyberArk Defender/Sentry (must), Azure PAM (preferred) ✅ Solid grasp of SAML, OAuth, MFA, LDAP, and cloud PAM deployments Ready for your next big move? Interested candidates please send your updated resumes at harsha.s@liveconnections.in Show more Show less

About Schneider Electric Schneider Electric is the global specialist in energy management and automation. With revenues of ~€27 billion, our 135,000+ employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient, and sustainable. From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations. Our connected technologies reshape industries, transform cities, and enrich lives. At Schneider Electric, we call this Life Is On. About Schneider Digital All IT needs for SE are managed by a group called Schneider Digital (SD); spread across 303 locations in 60 countries with over 2300 staff; along with various engagements with all major Global IT Service Providers. You will be part of the dynamic Schneider Digital – Employee Experience team whose mission is to “Create digital workplace of the future & Enable HR to build workforce of the future”. Within this team, you will be part of the Identity and Access Management team (IAM) to oversee the effective utilization, and continuous improvement of the IAM solutions. Role mission As an Identity and Access Management (IAM) Support Analyst, your role is crucial in ensuring the Security and Integrity of our organization's digital assets. Technical platform ownership of core Identity platforms that include Identity governance and Authentication. Managing service levels, operations KPI’s, audit remediation actions and continuous improvements. We are looking for a Ping Identity Support Engineer to manage, troubleshoot, and support enterprise IAM solutions using Ping Identity products, including PingFederate, Ping Access, and PingID. You will serve as a key technical point of contact for resolving authentication and SSO issues and ensuring availability of critical IAM infrastructure. Main responsibilities Provide Level 2 and Level 3 support for Ping Identity products (PingFederate, Ping Access, PingID), resolving advanced technical issues related to authentication, single sign-on (SSO), and multi-factor authentication (MFA). Investigate and resolve authentication failures, federation errors, and SSO integration challenges, using log analysis, trace tools, and protocol-level debugging of SAML, OAuth, and OIDC flows. Ensure high availability and optimal performance of identity services, leveraging proactive monitoring, health checks, and alert mechanisms across all Ping Identity components. Configure and support SSO integrations with enterprise and cloud applications, implementing secure protocols (SAML, OAuth, OIDC) and coordinating metadata exchange with internal and third-party providers. Manage SSL/TLS certificates across Ping environments, including timely renewals, keystore management, and enforcing secure communication practices. Collaborate with security, infrastructure, and application teams to triage incidents, implement fixes, and ensure IAM services align with security standards and compliance requirements. Support version upgrades, patches, and environment migrations, including planning, testing, and executing changes in development, QA, and production environments. Develop and maintain technical documentation and knowledge base articles outlining common issues, solutions, integration procedures, and operational best practices. Respond to and manage IAM-related support tickets, ensuring timely resolution, customer communication, and proper categorization of incidents and service requests. Lead or assist with onboarding new applications to the Ping Identity platform, handling end-to-end configuration, attribute mapping, and user testing for SAML/OIDC setups. Guide application teams through integration procedures, following standard operating protocols and ensuring consistent implementation of IAM policies across systems. Participate in maintenance and on-call support rotations, responding to critical incidents and performing scheduled upgrades or deployments outside business hours. Continuously identify opportunities to improve IAM support operations, including automating repetitive tasks, enhancing monitoring, and streamlining incident response workflows. Qualifications Skills and experience Bachelor’s or master’s degree in computer science, Information Technology, or a related field. 3+ years of experience in supporting IAM platforms, specifically PingFederate/Ping Access or related technologies Strong knowledge of authentication protocols (SAML 2.0, OAuth2, OIDC). Familiarity with TLS/SSL, federation concepts, and identity tokens (JWT, SAML assertions). Experience integrating Ping with cloud applications like Workday, Salesforce, ServiceNow, etc. Scripting and debugging experience (PowerShell, Bash, Python preferred). Strong problem-solving skills and the ability to make decisions in a fast-paced environment. Strong communication and interpersonal skills, with the ability to collaborate effectively with users, professionals, and IT teams. Desired/Preferred to have. Working knowledge of Federation solutions namely, Ping, Okta or related technologies Understanding of IAM concepts and authentication flows. Good troubleshooting and problem-solving skills. Strong problem-solving skills and the ability to make decisions in a fast-paced environment. Experience with ticketing tools (e.g., ServiceNow). Primary Location : IN-Karnataka-Bangalore Schedule : Full-time Unposting Date : Ongoing

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. IAM Specialist - Federation Services Today’s world is fueled by vast amounts of information, which means that data is even more valuable than ever before. Protecting data and information systems is central to doing business, and therefore everyone in EY Information Security has an important role to play. Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets! Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond when things go wrong. Together, the efforts of our dedicated team help protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology service solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through secure solutions and information systems. The opportunity Identity and Access Management (IAM) organization, a part of Information Security which, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols. We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry! Your key responsibilities The IAM Specialist - Federation Services role maintains and supports EY’s production Web Access Management & Federation platforms. Responsibilities include providing level 3 support services for various Federation technologies, including Ping Federation Services, Azure, and other technologies. The team works with developers, EY client teams, Federation vendors, and at times with end users. You will work on projects guided by project managers while working with IAM architects, security consultants, and various other teams. All while demonstrating your knowledge to help facilitate changes and improve on current processes. We focus on following standards, policy, process, and documentation. Monitoring the health and maintaining infrastructure that are on both Linux and Windows servers Responding to incidents generated by monitoring alerts, incidents and emails that have been escalated Contribute to projects with a focus on ensuring production readiness Validating that services are not interrupted after systems or configuration changes Administrating PING Federation and supporting Single Sign-On (SSO) infrastructure, analyzing issue related to SSO and Multi-Factor Authentication (MFA) A strong customer focus, with the ability to manage expectations appropriately, to deliver a superior customer experience and build long-term relationships. Build relationships across all operational support teams Follow support model for escalations to other operational support teams and vendors Skills and attributes for success Deep understanding of authentication/authorization flows: SAML, OAuth2.0, OIDC, WS-Fed, and related terminologies Deep understanding on Azure AD, Conditional Access, application administration, Role Based Access Control, and Azure B2B Understanding application integrations for identify and access management and Multi-Factor Authentication (MFA) Knowledge on Microsoft Public Key Infrastructures Federated identity systems (Microsoft ADFS, PingFederate. Etc.) Experience working on issues related to Federated Single Sign-on Hands on experience with various tools: Fiddler, Chrome DevTools, Splunk, AppDynamics, etc. Experience in PowerShell scripting, Java Script, Linux Understanding of general IT networking topology i.e. DNS, load balance, proxy, reverse proxy, etc. Maximize analytical and problem-solving skills to understand customer requirements to develop solutions to satisfy various business requirements Partner with other global support teams to address issues while collaborating with colleagues in other regions and countries Flexibility to work in a 24*7 support structure To qualify for the role, you must have Degree in Computer Science or related field or equivalent work experience Minimum of 5 years’ experience in Information Systems in a related role, with tangible, relevant, and demonstrated operation experience with Identity Management Solutions 3 years' of demonstrated experience with Ping Federate / CA Site Minder or similar products, including configuration and support; or with similar Web Access Management (WAM) solutions Certification Requirements: Azure certification for implementing Microsoft Azure Infrastructure Solutions will be an added advantage. What we look for Problem-solver with the ability to think creatively Deep understand of Federation logic Strong English verbal and written communication skills Ability to work independently as well as within a team Ability to embrace change and adjust priorities or processes and approach as needed Highly self-motivated, directed, and can work independently without supervision in a high-pressure environment What we offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning : You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership : We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture : You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are looking for a professional software engineer, who is passionate and hands-on developing solutions for IAM SSO services, it will require understanding and experience of PingFederate, Ping Access, Ping Directory, Azure SSO, Unix , scripting , experience with Authentication, Authorization , OIDC , SAML concepts implementation and zeal to learn IAM and SSO technologies frameworks. Primary Responsibilities Identity and Access Management (IAM) is a team in Enterprise Information Security (EIS) division. The driving force behind IAM is to ensure that employees throughout Optum have the best experiences helping the right people or machines to access the right assets at the right time for the right reasons Integrating Applications with Single Sign On (On-premises/cloud) Creating Modern solutions with state of art architecture and help in maintenance and optimization of SSO services Collaborate with Engineering, Operations and Devops teams to improve workflows, infrastructure and user experience Support and work alongside a cross-functional engineering team Work with open-source technologies as needed Brainstorm new products, updates, and solutions to continuously challenge and improve products, performance, system/data backup, security, and customer experience Remain up to date on industry trends, share knowledge among teams and abide by industry best practices Occasional on call duty to support operational needs of IAM SSO service Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor’s/master’s degree in CS, engineering, software engineering, or related field with Strong analytical and problem-solving skills Experience with to Azure Graph API’s to interact with Azure Applications, Identity and user information Experience in PowerShell, groovy scripting, Linux shell scripting, python Experience in Java , Springboot , Rest API , React or Angular Experience in Azure Devops , Github Actions , Github Copilot Experience or eager to learn Ping Access, Ping Federate , Ping Directory , Azure cloud or any other IAM tools Experience and understanding of cloud concepts like server/network virtualization Experience with Identity Management and exposure to Identity Providers (IdP), Service Providers (SP), Single Sign-On (SSO), Security Assertion Markup Language (SAML), OAuth2, OpenID Connect (OIDC), Authentication, Authorization Proven to trouble shoot and resolve issues in our dev, test, and production environments Proven up to date on the latest industry trends, able to articulate trends and potential clearly and confidently Proven ability to work independently with minimal direction Proven excellent verbal and written communication skills Preferred Qualifications Experience with Azure Certification Experience in Docker and Containers for deploying applications and Docker scripting At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. #njp Show more Show less

Job Information Job Opening ID ZR_1889_JOB Date Opened 29/04/2023 Industry Technology Job Type Work Experience 4-6 years Job Title CEM Role (Customer Experience Manager) City Bangalore Province Karnataka Country India Postal Code 560051 Number of Positions 2 Manage complete lifecycle ITIL frame work which includes Incident , Change, Patch and Problem management Responsible for planning, tracking milestones, activity schedules, issue resolution, resourcing, costs etc. Prepare, Execute & Track various plans Weekly and month report Coordinate with implementation team for timely completion of planned items Periodic Communication / Updates to Stakeholders Manage & Track Vendor Resource Deployment Escalation Management Coordinate with various teams & stakeholders and track delivery as per agreement Vendor Management for sourcing Resources, hardware, connectivity, OS and software licenses etc. Periodic Reporting Obtain customer feedback and make sure their issues, concerns are resolved. Obtain client sign off on meeting Objective and monthly reporting Flawless communication skills, both written and verbal. All kinds of customer interactions, transactions, and engagements - from end user to vendor team to customer support. Identifying ideal customer profiles and mapping customer journeys to identify the gaps in customer experience across all touchpoints Liaise with internal teams Regular communication with internal and customer stakeholders. Collect, track, and analyze customer feedback and suggest improvements internally based on the insights gathered Work with the technology teams to ensure a seamless transaction. Ability to manage client expectations based on a true assessment of the situation and circumstances. Ability to drive different lines of possible resolution concurrently. A customer experience manager/specialist is responsible for keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders, to keep fine-tuning the customers experience. Vendor Management Good presentation skills Good analytical skills Good interpersonal skills Self-motivated Demonstrate Ownership Can Do attitude Domain Knowledge : Fair understanding on various IT Infrastructure like Desktops, Sever, LAN & WAN connectivity, Network Equipment etc. Fair understanding on Windows OS, DHCP, DNS, Ping, Tracert Active Directory etc. Ability to work on Microsoft Project, Microsoft Excel, Word and PowerPoint Qualifications : Graduate ITIL or similar training / certification would be added advantage check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

A career in our Cybersecurity, Privacy and Forensics will provide you the opportunity to solve our clients most critical business and data protection related challenges. You will be part of a growing team driving strategic programs, data analytics, innovation, deals, cyber resilency, response, and technical implementation activities. You will have access to not only the top Cybersecurity, Privacy and Forensics professionals at PwC, but at our clients and industry analysts across the globe. Our Identity and Access Management team focuses on helping our clients design, implement and operate effective access controls that protect against threats, support business objectives, and enable growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organizations, partners and customers. You'll play an integral role in helping our clients ensure they are protected by using the latest strategies and tools in effectively managing access to all this data. Our team helps organizations manage access to critical assets by focusing on areas like Access Management (AM), Identity Governance & Administration (IGA), Privileged Access Management (PAM), Entitlement Management and Directories. In joining, you'll be a part of a team that values technical and business acumen and provides training and development to extend and develop your skills while, fostering a strong collaborative culture. You'll have the opportunity to focus on Access Management (AM), Identity Governance & Administration (IGA), Privileged Access Management (PAM), Entitlement Management and Directories, among other skills. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Invite and provide evidence-based feedback in a timely and constructive manner. Share and collaborate effectively with others. Work with existing processes/systems whilst making constructive suggestions for improvements. Validate data and analysis for accuracy and relevance. Follow risk management and compliance procedures. Keep up-to-date with technical developments for business area. Communicate confidently in a clear, concise and articulate manner - verbally and in written form. Seek opportunities to learn about other cultures and other parts of the business across the Network of PwC firms. Uphold the firm's code of ethics and business conduct Additional Job Description Minimum Degree Required: Bachelor’s or master’s degree in Computer Science/Communications or related field from reputed Indian universities Experience Minimum of 2+ years of professional experience in progressive roles in Identity and Access Management Minimum of 2+ years of professional experience in development using UI and Server side technologies like Java, J2EE, NodeJS,Angular, ReactJS Minimum of 2+ years of Okta/Ping Identity/ForgeRock/Microsoft Entra experience with hands-on. IAM Technology Skills Technical experience in designing and implementing identity and access management solution Good understanding of Authentication, Authorization, MFA, SSO, Federation, OAuth, OIDC, Provisioning, Reconciliation, Proxy and Directory Services concepts. Two or more years of experience with software development and implementation of one or more Access management and federation products such as Okta/Ping Identity/ForgeRock/Microsoft Entra or equivalent solutions. Managing Okta/Ping Identity/ForgeRock/Microsoft Entra solution deployments through the complete system development life cycle, including analysis of solution requirements, solution design, architecture and supporting business processes, configuring and customizing IAM software products using Java/JavaScripts/GroovyScripts, and testing (unit, system integration, performance and UAT testing). Software development and implementation of one or more Access management and federation products such as Okta/Ping Identity/ForgeRock/Microsoft Entra, PingFederate, PingAccess, Ping Directory, OpenDS, or at least equivalent solutions (e.g., CA (SiteMinder, AuthMinder, Identity Minder, Federation Security, Directory), or Oracle (Directory, Access Manager, Identity Federation). Experience configuring authorizations with API Access management and implementing Single Sign-On (SSO) with OIDC required Experience with Enterprise Provisioning, Roles based Access Controls, Single-Sign On, external and internal federation and systems integration. Development experience in Okta/Ping Identity/ForgeRock/Microsoft Entra IDM of Objects, connectors and mapping in IDM solutions, understanding/knowledge on user, role life cycle management, provisioning data to and from various sources like AD/LDAP, writing/creating custom REST endpoints using JavaScript or Groovy. Knowledge on out of box and custom endpoints and connectors, reconciliation and self service. Development experience in Ping/ForgeRock IG, Okta Access gateway or other reverse proxy to configure and write custom routes/proxy rules, manage application access and security with DNS capabilities, proxying web service requests and external rest calls connections. Experience with Enterprise Directory/Directory Integration (ITDS, SDS, AD, LDAP). Development of custom Authentication Module, Authentication Trees Nodes, Account Mappers and Adapters based on outlined customer requirements and use cases. Customization of directory operations like creation of custom password policies, indexes, schema etc. Should have knowledge on generic ldap operations Implementing automated provisioning of end-point by using custom provisioning flows, SCIM or JIT capabilities. Should possess capabilities in designing solutions on Okta/Ping Identity/ForgeRock/Microsoft Entra Solid understanding of concepts of SAML 2.0 and various OIDC grants. Okta/Ping Identity/ForgeRock/Microsoft Entra Certified Consultants are strongly preferred Educational Qualification Bachelor or Master degree in related field (CS/IT) from reputed universities. Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. TCS Hiring for Ping Role**: PingFederate Developer/ Engineer Required Technical Skill Set: Pingfederate AM, PingOne, Ping da Vinci, Ping Access Directory Desired Experience Range: 4+ years Joining Location: PAN India We are currently planning to do a Walk-In Interview on 7th June 2025 at TCS Kolkata Drive Date: 7th June 2025 (Saturday) Venue : TCS Delta Park - EP Block Road, Near Swabhumi Multiplex, Sector V, Salt Lake City, Rajarhat, West Bengal 700091 Job Description Strong knowledge on Access Management concepts, such as SSO, Federation, MFA, SAML, OAuth, OIDC, WSFED, LDAP and Reverse Proxy Good understanding of Ping Federation, Ping Access and Ping Directory Hands-on experience on onboarding applications on Ping Federate using SAML, OAuth/OIDC protocols Hands-on experience on configuring Data Store and implementation of authentication policies, adapters, PCVs, access token manager, mappings and OIDC policy Knowledge on REST APIs, XML/JSON Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. TCS Hiring for Ping Role**: PingFederate Developer/ Engineer Required Technical Skill Set: Pingfederate AM, PingOne, Ping da Vinci, Ping Access Directory Desired Experience Range: 4+ years Joining Location: PAN India We are currently planning to do a Walk-In Interview on 7th June 2025 at TCS Noida Drive Date: 7th June 2025 (Saturday) Venue : TCS Yamuna, First floor, Assotech Business Cressterra, VI Plot 22, Sector 135, Noida, Uttar pradesh- 201301 Job Description Strong knowledge on Access Management concepts, such as SSO, Federation, MFA, SAML, OAuth, OIDC, WSFED, LDAP and Reverse Proxy Good understanding of Ping Federation, Ping Access and Ping Directory Hands-on experience on onboarding applications on Ping Federate using SAML, OAuth/OIDC protocols Hands-on experience on configuring Data Store and implementation of authentication policies, adapters, PCVs, access token manager, mappings and OIDC policy Knowledge on REST APIs, XML/JSON Show more Show less

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLA??s (90-95%), response time and resolution time TAT Mandatory Skills: PingFederate.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. IAM Specialist - Federation Services Today’s world is fueled by vast amounts of information, which means that data is even more valuable than ever before. Protecting data and information systems is central to doing business, and therefore everyone in EY Information Security has an important role to play. Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets! Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond when things go wrong. Together, the efforts of our dedicated team help protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology service solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through secure solutions and information systems. The opportunity Identity and Access Management (IAM) organization, a part of Information Security which, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols. We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry! Your Key Responsibilities The IAM Specialist - Federation Services role maintains and supports EY’s production Web Access Management & Federation platforms. Responsibilities include providing level 3 support services for various Federation technologies, including Ping Federation Services, Azure, and other technologies. The team works with developers, EY client teams, Federation vendors, and at times with end users. You will work on projects guided by project managers while working with IAM architects, security consultants, and various other teams. All while demonstrating your knowledge to help facilitate changes and improve on current processes. We focus on following standards, policy, process, and documentation. Monitoring the health and maintaining infrastructure that are on both Linux and Windows servers Responding to incidents generated by monitoring alerts, incidents and emails that have been escalated Contribute to projects with a focus on ensuring production readiness Validating that services are not interrupted after systems or configuration changes Administrating PING Federation and supporting Single Sign-On (SSO) infrastructure, analyzing issue related to SSO and Multi-Factor Authentication (MFA) A strong customer focus, with the ability to manage expectations appropriately, to deliver a superior customer experience and build long-term relationships. Build relationships across all operational support teams Follow support model for escalations to other operational support teams and vendors Skills And Attributes For Success Deep understanding of authentication/authorization flows: SAML, OAuth2.0, OIDC, WS-Fed, and related terminologies Deep understanding on Azure AD, Conditional Access, application administration, Role Based Access Control, and Azure B2B Understanding application integrations for identify and access management and Multi-Factor Authentication (MFA) Knowledge on Microsoft Public Key Infrastructures Federated identity systems (Microsoft ADFS, PingFederate. Etc.) Experience working on issues related to Federated Single Sign-on Hands on experience with various tools: Fiddler, Chrome DevTools, Splunk, AppDynamics, etc Experience in PowerShell scripting, Java Script, Linux Understanding of general IT networking topology i.e. DNS, load balance, proxy, reverse proxy, etc Maximize analytical and problem-solving skills to understand customer requirements to develop solutions to satisfy various business requirements Partner with other global support teams to address issues while collaborating with colleagues in other regions and countries Flexibility to work in a 24*7 support structure To qualify for the role, you must have Degree in Computer Science or related field or equivalent work experience Minimum of 5 years’ experience in Information Systems in a related role, with tangible, relevant, and demonstrated operation experience with Identity Management Solutions 3 years' of demonstrated experience with Ping Federate / CA Site Minder or similar products, including configuration and support; or with similar Web Access Management (WAM) solutions Certification Requirements: Azure certification for implementing Microsoft Azure Infrastructure Solutions will be an added advantage. What We Look For Problem-solver with the ability to think creatively Deep understand of Federation logic Strong English verbal and written communication skills Ability to work independently as well as within a team Ability to embrace change and adjust priorities or processes and approach as needed Highly self-motivated, directed, and can work independently without supervision in a high-pressure environment What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. IAM Specialist - Federation Services Today’s world is fueled by vast amounts of information, which means that data is even more valuable than ever before. Protecting data and information systems is central to doing business, and therefore everyone in EY Information Security has an important role to play. Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets! Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond when things go wrong. Together, the efforts of our dedicated team help protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology service solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through secure solutions and information systems. The opportunity Identity and Access Management (IAM) organization, a part of Information Security which, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols. We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry! Your Key Responsibilities The IAM Specialist - Federation Services role maintains and supports EY’s production Web Access Management & Federation platforms. Responsibilities include providing level 3 support services for various Federation technologies, including Ping Federation Services, Azure, and other technologies. The team works with developers, EY client teams, Federation vendors, and at times with end users. You will work on projects guided by project managers while working with IAM architects, security consultants, and various other teams. All while demonstrating your knowledge to help facilitate changes and improve on current processes. We focus on following standards, policy, process, and documentation. Monitoring the health and maintaining infrastructure that are on both Linux and Windows servers Responding to incidents generated by monitoring alerts, incidents and emails that have been escalated Contribute to projects with a focus on ensuring production readiness Validating that services are not interrupted after systems or configuration changes Administrating PING Federation and supporting Single Sign-On (SSO) infrastructure, analyzing issue related to SSO and Multi-Factor Authentication (MFA) A strong customer focus, with the ability to manage expectations appropriately, to deliver a superior customer experience and build long-term relationships. Build relationships across all operational support teams Follow support model for escalations to other operational support teams and vendors Skills And Attributes For Success Deep understanding of authentication/authorization flows: SAML, OAuth2.0, OIDC, WS-Fed, and related terminologies Deep understanding on Azure AD, Conditional Access, application administration, Role Based Access Control, and Azure B2B Understanding application integrations for identify and access management and Multi-Factor Authentication (MFA) Knowledge on Microsoft Public Key Infrastructures Federated identity systems (Microsoft ADFS, PingFederate. Etc.) Experience working on issues related to Federated Single Sign-on Hands on experience with various tools: Fiddler, Chrome DevTools, Splunk, AppDynamics, etc Experience in PowerShell scripting, Java Script, Linux Understanding of general IT networking topology i.e. DNS, load balance, proxy, reverse proxy, etc Maximize analytical and problem-solving skills to understand customer requirements to develop solutions to satisfy various business requirements Partner with other global support teams to address issues while collaborating with colleagues in other regions and countries Flexibility to work in a 24*7 support structure To qualify for the role, you must have Degree in Computer Science or related field or equivalent work experience Minimum of 5 years’ experience in Information Systems in a related role, with tangible, relevant, and demonstrated operation experience with Identity Management Solutions 3 years' of demonstrated experience with Ping Federate / CA Site Minder or similar products, including configuration and support; or with similar Web Access Management (WAM) solutions Certification Requirements: Azure certification for implementing Microsoft Azure Infrastructure Solutions will be an added advantage. What We Look For Problem-solver with the ability to think creatively Deep understand of Federation logic Strong English verbal and written communication skills Ability to work independently as well as within a team Ability to embrace change and adjust priorities or processes and approach as needed Highly self-motivated, directed, and can work independently without supervision in a high-pressure environment What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. IAM Specialist - Federation Services Today’s world is fueled by vast amounts of information, which means that data is even more valuable than ever before. Protecting data and information systems is central to doing business, and therefore everyone in EY Information Security has an important role to play. Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets! Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond when things go wrong. Together, the efforts of our dedicated team help protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology service solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through secure solutions and information systems. The opportunity Identity and Access Management (IAM) organization, a part of Information Security which, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, including but not limited to security for, a complex Active Directory (AD) environment, hybrid cloud deployment, mobile computing, policy driven security, SSO, identity lifecycle management, and federation focusing on multiple protocols. We offer opportunities to develop new skills and progress your career receiving support, coaching and feedback from colleagues around the world. This role will give you an opportunity to work with some of the best talent in the industry! Your Key Responsibilities The IAM Specialist - Federation Services role maintains and supports EY’s production Web Access Management & Federation platforms. Responsibilities include providing level 3 support services for various Federation technologies, including Ping Federation Services, Azure, and other technologies. The team works with developers, EY client teams, Federation vendors, and at times with end users. You will work on projects guided by project managers while working with IAM architects, security consultants, and various other teams. All while demonstrating your knowledge to help facilitate changes and improve on current processes. We focus on following standards, policy, process, and documentation. Monitoring the health and maintaining infrastructure that are on both Linux and Windows servers Responding to incidents generated by monitoring alerts, incidents and emails that have been escalated Contribute to projects with a focus on ensuring production readiness Validating that services are not interrupted after systems or configuration changes Administrating PING Federation and supporting Single Sign-On (SSO) infrastructure, analyzing issue related to SSO and Multi-Factor Authentication (MFA) A strong customer focus, with the ability to manage expectations appropriately, to deliver a superior customer experience and build long-term relationships. Build relationships across all operational support teams Follow support model for escalations to other operational support teams and vendors Skills And Attributes For Success Deep understanding of authentication/authorization flows: SAML, OAuth2.0, OIDC, WS-Fed, and related terminologies Deep understanding on Azure AD, Conditional Access, application administration, Role Based Access Control, and Azure B2B Understanding application integrations for identify and access management and Multi-Factor Authentication (MFA) Knowledge on Microsoft Public Key Infrastructures Federated identity systems (Microsoft ADFS, PingFederate. Etc.) Experience working on issues related to Federated Single Sign-on Hands on experience with various tools: Fiddler, Chrome DevTools, Splunk, AppDynamics, etc Experience in PowerShell scripting, Java Script, Linux Understanding of general IT networking topology i.e. DNS, load balance, proxy, reverse proxy, etc Maximize analytical and problem-solving skills to understand customer requirements to develop solutions to satisfy various business requirements Partner with other global support teams to address issues while collaborating with colleagues in other regions and countries Flexibility to work in a 24*7 support structure To qualify for the role, you must have Degree in Computer Science or related field or equivalent work experience Minimum of 5 years’ experience in Information Systems in a related role, with tangible, relevant, and demonstrated operation experience with Identity Management Solutions 3 years' of demonstrated experience with Ping Federate / CA Site Minder or similar products, including configuration and support; or with similar Web Access Management (WAM) solutions Certification Requirements: Azure certification for implementing Microsoft Azure Infrastructure Solutions will be an added advantage. What We Look For Problem-solver with the ability to think creatively Deep understand of Federation logic Strong English verbal and written communication skills Ability to work independently as well as within a team Ability to embrace change and adjust priorities or processes and approach as needed Highly self-motivated, directed, and can work independently without supervision in a high-pressure environment What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Ping Identity has an industry-leading suite of products centred around industry standards such as SAML, OAuth, OIDC, WS-Trust, FIDO, LDAP etc. Our products include SSO, IDAAS, Directory, MFA, CIAM and cloud identity solutions. We are looking for a Sr.Technical Support Engineer with excellent troubleshooting skills to join the Global Support Organization at PingIdentity. Reporting to the technical support manager, you will be responsible for executing service requests and providing product support to customers on cloud environments. You will work closely with platform engineering in ensuring that customer inquiries are addressed, and that the products running in the cloud environment are well-maintained, while being exposed to several technologies and practices, such as AWS, Kubernetes, and devops. You will: Deliver excellent customer experience and exceed customer expectations on high-quality solutions, response and resolution times. Manage and execute service requests for customers on PingOne cloud platform. Monitor and Administer PingDirectory, PingFederate, and PingAccess in a devops environment Provide communication with and between customers and other supporting teams across the organization Contribute to knowledge resources, including creation, maintenance and enhancements of knowledge articles/documentation/solution guides (internal/external). Assist in coordinating and diagnosing issues with third-party tools used in customer environments Initiate and participate in incidents and root cause analyses as a product SME You have: 7 years related experience providing technical support at an Enterprise level. Advanced Certification or minimum 2 years experience supporting at least 2 of the following: PingDirectory PingFederate PingAccess Experience in Public Key Infrastructure (PKI), X.509 certificates, SSL/TLS. Experience working in a kubernetes environment Proficient in querying with tools like ElasticSearch/Kibana, Cloudwatch, Jira, etc. Experience with REST APIs, SCIM and debugging tools like PostMan, Fiddler, Wireshark etc. Troubleshooting web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers. Proficient understanding of change management Excellent team player, actively participating in a collaborative environment, assisting colleagues with complex queries and sharing knowledge with global team members. Advanced troubleshooting skills in a technical environment. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Ping Identity has an industry-leading suite of products centred around industry standards such as SAML, OAuth, OIDC, WS-Trust, FIDO, LDAP etc. Our products include SSO, IDAAS, Directory, MFA, CIAM and cloud identity solutions. We are looking for a Sr.Technical Support Engineer with excellent troubleshooting skills to join the Global Support Organization at PingIdentity. Reporting to the technical support manager, you will be responsible for executing service requests and providing product support to customers on cloud environments. You will work closely with platform engineering in ensuring that customer inquiries are addressed, and that the products running in the cloud environment are well-maintained, while being exposed to several technologies and practices, such as AWS, Kubernetes, and devops. You will: Deliver excellent customer experience and exceed customer expectations on high-quality solutions, response and resolution times. Manage and execute service requests for customers on PingOne cloud platform. Monitor and Administer PingDirectory, PingFederate, and PingAccess in a devops environment Provide communication with and between customers and other supporting teams across the organization Contribute to knowledge resources, including creation, maintenance and enhancements of knowledge articles/documentation/solution guides (internal/external). Assist in coordinating and diagnosing issues with third-party tools used in customer environments Initiate and participate in incidents and root cause analyses as a product SME You have: 7 years related experience providing technical support at an Enterprise level. Advanced Certification or minimum 2 years experience supporting at least 2 of the following: PingDirectory PingFederate PingAccess Experience in Public Key Infrastructure (PKI), X.509 certificates, SSL/TLS. Experience working in a kubernetes environment Proficient in querying with tools like ElasticSearch/Kibana, Cloudwatch, Jira, etc. Experience with REST APIs, SCIM and debugging tools like PostMan, Fiddler, Wireshark etc. Troubleshooting web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers. Proficient understanding of change management Excellent team player, actively participating in a collaborative environment, assisting colleagues with complex queries and sharing knowledge with global team members. Advanced troubleshooting skills in a technical environment. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Ping Identity has an industry-leading suite of products centred around industry standards such as SAML, OAuth, OIDC, WS-Trust, FIDO, LDAP etc. Our products include SSO, IDAAS, Directory, MFA, CIAM and cloud identity solutions. We are looking for a Sr.Technical Support Engineer with excellent troubleshooting skills to join the Global Support Organization at PingIdentity. Reporting to the technical support manager, you will be responsible for executing service requests and providing product support to customers on cloud environments. You will work closely with platform engineering in ensuring that customer inquiries are addressed, and that the products running in the cloud environment are well-maintained, while being exposed to several technologies and practices, such as AWS, Kubernetes, and devops. You will: Deliver excellent customer experience and exceed customer expectations on high-quality solutions, response and resolution times. Manage and execute service requests for customers on PingOne cloud platform. Monitor and Administer PingDirectory, PingFederate, and PingAccess in a devops environment Provide communication with and between customers and other supporting teams across the organization Contribute to knowledge resources, including creation, maintenance and enhancements of knowledge articles/documentation/solution guides (internal/external). Assist in coordinating and diagnosing issues with third-party tools used in customer environments Initiate and participate in incidents and root cause analyses as a product SME You have: 7 years related experience providing technical support at an Enterprise level. Advanced Certification or minimum 2 years experience supporting at least 2 of the following: PingDirectory PingFederate PingAccess Experience in Public Key Infrastructure (PKI), X.509 certificates, SSL/TLS. Experience working in a kubernetes environment Proficient in querying with tools like ElasticSearch/Kibana, Cloudwatch, Jira, etc. Experience with REST APIs, SCIM and debugging tools like PostMan, Fiddler, Wireshark etc. Troubleshooting web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers. Proficient understanding of change management Excellent team player, actively participating in a collaborative environment, assisting colleagues with complex queries and sharing knowledge with global team members. Advanced troubleshooting skills in a technical environment. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less

Job Description Current Employees apply HERE Current Contingent Workers apply HERE Secondary Language(s) Job Description Senior Manager, Cybersecurity Engineering, Identity & Access Management The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview We are seeking an experienced, energetic, forward-thinking Identity and Access Management (IAM) professional to serve as a senior technical Subject Matter Expert (SME) and developer responsible for the delivery of authentication and authorization services enterprise-wide. The role requires a technically strong individual who is resourceful and highly self-motivated. The successful candidate should have 10+ years of experience working in the IAM field in a large, global enterprise environment and possess broad experience working with numerous technologies like PingOne, DaVinci, SSO, MFA etc. Additionally, the candidate will have strong communication skills that allows them to successfully work with stakeholders in diverse roles ranging from IT infrastructure to individual end-users. You will also collaborate extensively with other technical and business teams to identify, develop, and provide enhancements which support the complex security, collaboration, and productivity needs of a global organization. To help meet these emerging challenges, we are seeking an energetic, forward-thinking security professional to support the delivery of Identity and Access Management services. What Will You Do In This Role Understand divisional and site business system requirements for Authentication services. Must have experience in defining Authentication & Authorization platform requirements, designing technical solutions and executing on those designs into a highly available, fault tolerant environment. Understanding of security best practices, administration and governance of Identity and Access Management the products and services including identify and evaluate security gaps. Perform vendor and technology assessments. Recommend improvements, corrections, remediation for projects or internal processes. Advocate secure computing practices and procedures and communicate Information Security and IAM best practices throughout the company. Maintain active and direct interaction with key stakeholders. Working with various technical teams to ensure we maintain high availability and uninterrupted outage of our production environment. Demonstrate ability to stay current with all industry trends/best practices, as well as new product releases so that we can maintain a proactive 3-year systems management roadmap. Ensure all third-party monitoring solutions that are integrated into the Identity & Access Management products are properly documented and function as designed. What Should You Have 10+ years of experience with IAM solutions in the area of authentication and authorization (e.g. PingFederate, PingAccess and various multifactor authentication products) In-depth knowledge of authentication and authorization solutions such as PingFederate, PingAccess and, various multifactor authentication methods including FIDO2 for passwordless. Previous work designing / implementing EntraID authentication services such as Risk-based authentication, Azure Identity Protection and, Conditional Access Policies Strong organizational skills and able to multitask and adjust to changing priorities Ability to work efficiently in a matrixed environment with a global team comprised of company staff, contractors, and vendors Excellent interpersonal, written, and oral communication skills to effectively communicate technical ideas in business- and user-friendly language Strong analytical and problem-solving skills and demonstrable ability to work independently as well as in a team environment Well versed in Federation, SAML, OpenID, OAuth and other industry standard authentication / authorization solutions Excellent communication skills and interpersonal skills are required. A demonstrated track record of making a difference and adding value. Strong organizational skills with the ability to multi-task. Ability to work and adjust to changing deadlines. Excellent interpersonal, written and oral communication skills with the ability to communicate effectively across all levels of an organization. Able to present technical ideas in business-friendly and user-friendly language Proven analytical, evaluative, and problem-solving abilities Desired Skills & Experience Previous work designing / implementing adaptive risk authentication solutions (e.g. Ping Risk, Azure Identity Protection with Conditional Access Policies, Microsoft Defender for Cloud Applications) Hands-on experience with AWS IAM and AWS IAM related services (e.g. AWS Cognito, AWS Identity Center), Passwordless authentication (e.g. FIDO2 at the desktop) or other biometric authentication solutions Authentication enhancements to support zero-trust and SASE adoption Experience working in a large healthcare environment Demonstrated understanding of Identity-related NIST standards (e.g. 800-63-3) Prior experience with the Merck enterprise environment and business applications Good working knowledge of the ITIL framework Working knowledge and understanding of Remedy for Change, Incident and Knowledge Management CISSP, Security+ or similar industry certification Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation. Who We Are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What We Look For Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. #HYDIT2025 Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation: VISA Sponsorship Travel Requirements: Flexible Work Arrangements Hybrid Shift Valid Driving License: Hazardous Material(s) Job Posting End Date: 06/5/2025 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R341154 Show more Show less

Attached is the list of SMEs that we will require till the end of Dec 2024(Might be extended to FY 25). We need you to procure candidates for each SME role within 7 working days. We will require these SMEs at need basis. We need them to be ready almost immediately. Below are the roles and responsibility for each SME position: Deep Expertise in a Specific Domain : SMEs bring in-depth knowledge of applications, technologies, processes, or industries, providing expert guidance on complex topics. Advisory Role : SMEs play a key role in designing solutions, offering insights during planning and execution, and ensuring best practices are followed. Consultation for Issue Resolution : SMEs are consulted to diagnose and resolve complex issues, recommending solutions beyond the general teams expertise. Collaboration : SMEs work closely with cross-functional teams to align solutions with business and technical goals. Key Knowledge Areas : Proficient in Access Control Lists (ACL) Strong understanding of business objects exposed by the application and their integration with third-party tools, e.g., middleware. Experience in setting up, configuring, and testing applications with data mirroring production environments. Familiarity with web services managing CRUD operations on various objects. Experience in integration domains, especially middleware/ETL tools.

At KeyData Cyber , our vision is to be the North American leader in designing and delivering digital identity security strategies and solutions to protect our clients in their digital transformation initiatives. KeyData Cyber is a Gartner-recognized leader in professional identity security services, specializing in: Identity Governance & Administration (IGA) Privileged Access Management (PAM) Customer Identity & Access Management (CIAM) Cloud Security Posture Management (CSPM) Identity Threat Detection & Response (ITDR) Come join us, you’re key to our success! We are currently looking for an Implementation Engineer (Ping Suite) to join KeyData’s Delivery Services team! This is a technical-focused role that will provide you the opportunity to work on and lead projects involving some of the latest cutting-edge products and technologies in the IAM space. If you're passionate about working in an environment where you can experience accelerated growth, development, and a high impact, this role could be for you! Title: Implementation Engineer (Ping suite) Location: India Employment Type: Full-time, Remote Responsibilities Develop and support solutions using Ping Federate, Ping Access, PingID, Ping Directory and Ping Passwordless Authentication. Assist in providing IAM guidance to application teams. Confer and consult with business, technology, and operations to build and manage solution using Ping suite of products Ensure that Ping solution architecture, designs, plans, controls, processes are aligned with Security as well as business strategy and standards and be able to communicate and defend solution architecture positions. Troubleshooting issues related to access management solutions such as Ping Federate, Ping Access, Ping Passwordless Authentication solutions. Perform Federation Single Sign-On (FedSSO) integrations using SAML and OIDC standards. Setup Ping Directory & integrate/migrate from legacy directory solutions to Ping Directory. Analyze the method used to integrate applications with legacy access management solutions and migrate from legacy access management solutions to Ping suite. Ensure appropriate monitoring is enabled for all Web security associated tools supported by the team. Ability to understand business requirements and provide automated, cost-effective solution design. Build monitoring reports on the health, effectiveness and efficiency of the IAM service. Required Skills Minimum 5 years of hands-experience with PingFederate, Ping Access, and/or PingOne, Ping Directory Experience with migration from legacy access management & directory solutions to Ping suite of products. Master’s/bachelor's degree in computer science, Information Technology, Engineering (any) or related field. Strong knowledge of Ping Solution administrative configuration. Good understanding of Authentication and Authorization standards and patterns, most critically the SAML, OAuth 2.0 and OIDC standards. Ability to develop consumption tools/widgets for applications to consume data from Ping Directory using Ping Directory API. Knowledge of SSL/TLS, PKI, certificates, and certificate authorities. Experience in scripting language - python, PowerShell and bash Nice To Have Skills Knowledge of IBM Access Management products, including WebSEAL & ISAM LDAP. Why KeyData Cyber? A Place Putting People First – Our team is our strongest asset. We have smart, hard-working, and talented team members. We support learning and development at all levels and encourage work-life balance as part of our key values. A Place to Accelerate Your Career – We have the most digital identity solution deployments in Canada and we are in hyper-growth mode across North America. There are extensive opportunities to learn, develop, and advance in different areas of the business. A Place to Share Your Perspective – We create a culture of respect, belonging, and empowerment for everyone by promoting fair treatment and full participation for all. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. Apply now to join the KeyData Cyber team! Show more Show less

Job Position: IAM lead with ForgeRock. Work Location: Hyderabad . Experience: 10+ Years Mandatory Skills: ForgeRock Identity Cloud, ForgeRock Identity Platform, PingOne Advance Identity Cloud Responsibilities: 1. PingOne Advanced Identity Cloud Solution Lead (P4) 2. 8+ years of hands-on experience in ForgeRock IAM products like AM, IDM, IG and DS 3. Strong experience in PingOne Advanced Identity Cloud with experience in designing, implementing, and managing scalable identity and access management (IAM) solutions. 4. Should have experience in integrating PingOne Advanced Identity cloud with existing Applications and infrastructure in place. 5. Strong experience in the Ping Identity Platform and products with deep knowledge of PingOne AIC (ForgeRock Identity Cloud) and Ping Gateway (ForgeRock IG) 6. Minimum 5+ years’ experience in Design, development, and implementation of ForgeRock Identity and Access Management solutions using both on Prem and ForgeRock's Identity Cloud Suite 7. Must have done multiple implementation, Integration/Migration projects in any of the AM products(Okta, PingFederate, Entra ID, ForgeRock, ISAM, NETIQ, SiteMinder, OAM etc ) 8. Must have experience in managing the Operation team, being an L3 escalation contact, or worked as L4 support on the Vendor side 9. Strong experience with ForgeRock Identity Platform components, including Identity Gateway, Identity Management, and Access Management. 10. In-depth knowledge on ForgeRock Identity Platform (Identity Manager & Access Manager), Java, JavaScript, Groovy Scripts, REST APIs, and LDAP (Directory Services) 11. Configure ForgeRock AM/DJ/IDM/IG in a highly-available environment 12. Experience in designing, solutioning, and architecting AM solutions plus effective product vendor communication 13. Experience in converting business requirements into technical specifications, excellent designing 14. Good hands-on experience with System Integration with any of the Access Management products 15. Review the IT artifacts and guide the team in accordance to the industry's best standards. 16. Help build the knowledge base in the communities in which you choose to participate in – including lessons learned, best practices, tools, and methods and learning events using SharePoint as the enabling technology 17. Ability to set/drive technical architecture for and be the final escalation point for Access Management (IAM) tools 18. Continue to lead new innovations in IAM space including process improvements, best practices sharing, measuring and driving metrics and overall COE efforts 19. Lead AM operations and Engineering team and initiatives from Analysis phase to actual implementation phase during different release cycles 20. Very good Knowledge and strong understanding of Modern authentication protocols (OAuth2.0, OpenID, SAML, Kerberos) 21. Very good knowledge of software engineering methods and agile software development (Scrum). 22. DevOps knowledge and experience, incl. CI/CD and configuration management 23. Knowledge of Web development with JavaScript, TypeScript, React, Angular, CSS Frameworks. 24. Should have knowledge on BCP DR activity related to AM products 25. Good programming skills in Java, Power Shell scripting and any other languages/scripting Show more Show less

POSITION TITLE (ENGLISH): Product Sustenance Engineer REPORTING LOCATION: Bangalore WORKING LOCATION: Bangalore SUMMARY OF POSITION AND OBJECTIVES: Eurofins Scientific is seeking an IAM Solutions Engineer to become a valued member of our successful team. The IAM Solutions Engineer is responsible for creating and maintaining Identity & Access Management setups, Access, Directory, and Authentication Services for employees and external customers of Eurofins Scientific, with the capability to support cloud and on-premise application services. This may require interaction with potential or current users of our organization across the globe. This person will participate as an effective member of a passionate, highly skilled, collaborative team that supports Eurofins Scientific's Information Security policies and meets all relevant compliance requirements. POSITION & OBJECTIVES: : The position is for an operational (run) group. Support engineers will respond to incidents as well as handle support requests for a variety of technologies related to our IAM services. Support engineers will also have project responsibilities (i.e., executing improvements and automation identified by them or others on the team) and will own small projects within their respective areas. As a queue owner, support engineers will be responsible for the general health of the queue (resolving tickets, identifying trends, finding the technical causes of problems) as well as recommending and implementing process/system changes to eliminate incoming workload, optimizing team processes, diagnosing problems to their root causes, and resolving them, escalating where appropriate. Participation in a team 245 weekly rotation is part of the role. More extended off-shift time may be needed, but these would be planned in advance and generally associated with project work where maintenance windows need to be observed. This is not a low-level position. The candidate will need a deep understanding and technical expertise to apply in a hands-on environment. Engineers who only want to work on projects and/or design and architect solutions will not be satisfied in this role. While not a hard requirement, given the overall direction of IT infrastructure is to transition workloads to the cloud, experience with Azure, AWS, and cloud development is a plus. EVOLUTION: What We Offer: A launch pad into various senior management opportunities within the many business lines of Eurofins globally or into the management hierarchy in our different corporate functions. The opportunity to grow your project management skills in a demanding, fast-growing organization. A chance to become part of a highly motivated international team of professionals. In a fast-growing group, successful leaders are frequently offered increased areas of responsibility (subject to geographic mobility). QUALIFICATIONS AND EXPERIENCE REQUIRED: (Maximum 500 characters for short position posting and for posting on Eurofins website and career portals) Bachelors degree or equivalent experience Strong technical skills in IAM (Identity and Access Management) tools and processes, including Single Sign-On (SSO), Web Access Management, User Lifecycle, Federation, and Federation protocols like SAML and OIDC. Skills supporting industry-standard IAM tools such as PingFederate, PingDirectory, Microsoft Azure Identity Platform, Microsoft AAD, ADFS, AD, and relevant experience in privileged access management (PAM) and multi-factor authentication (MFA) solutions. Strong communication skills and experience working in an ITIL environment. Ability to work under pressure and troubleshoot solutions/infrastructure hosting the solutions. Excellent standards of documentation with a high level of expertise in service management reporting. : Providing operational support for IAM (Identity and Access Management) solutions. Management and reporting of IAM Service Levels to ensure adequate business support is in place. The IAM Operational Support Analyst will also be responsible for liaising and communicating with a range of internal and external stakeholders, including Service/Helpdesk teams, business users of the OIA/IAM systems, Companys Program Management, Internal Identity Data and Source Data providers, Compliance, third-party support vendors, and network and application system administrators. Integration of new applications used in Eurofins with our Federated Access Management System (FAMS) using industry-standard security protocols like SAML and OAuth/OIDC.

We are seeking a seasoned PingOne Advanced Identity Cloud Solution Lead with 8+ years of experience in Identity and Access Management (IAM), specializing in ForgeRock and Ping Identity platforms. The ideal candidate should have hands-on expertise in designing, developing, and leading large-scale IAM solutions with extensive knowledge of modern authentication protocols and enterprise-grade IAM operations. Key Responsibilities:- Lead the design, development, and deployment of IAM solutions using PingOne Advanced Identity Cloud and ForgeRock Identity Platform (AM, IDM, IG, DS). Drive architectural decisions for Identity Cloud solutions and serve as the final escalation point for IAM-related issues. Integrate PingOne AIC and ForgeRock IAM suite with existing infrastructure and enterprise applications. Perform solutioning and architecting for IAM projects including migration, integration, and greenfield implementations. Ensure high availability of ForgeRock AM/DJ/IDM/IG components and support BCP/DR readiness. Manage IAM operations and engineering teams through complete release cycles. Convert business and technical requirements into detailed design documentation and specifications. Provide L3/L4 support and guide operations teams on issue resolution and escalation. Mentor junior engineers and contribute to knowledge sharing and best practices. Collaborate with product vendors to resolve platform-related issues and drive continuous improvements. Establish and implement best practices and processes across IAM engagements. Engage in agile ceremonies and DevOps pipelines (CI/CD) for seamless deployments. Required Skills:- IAM Expertise : ForgeRock (AM, IDM, IG, DS), ForgeRock Identity Cloud Ping Identity Platform, PingOne Advanced Identity Cloud Identity Gateway (IG), Directory Services, LDAP Integration with other AM products (Okta, PingFederate, Entra ID, ISAM, OAM, SiteMinder, etc.) Protocols & Security : OAuth2.0, OpenID Connect, SAML, Kerberos Development & Scripting : Java, Groovy, JavaScript, REST APIs PowerShell and shell scripting Web development (React, Angular, TypeScript, CSS) DevOps & Agile : Experience with CI/CD tools, Agile methodologies, and configuration management Leadership & Governance : Experience managing IAM operations teams and serving as escalation point (L3/L4) Technical documentation, governance reviews, and IT artifact validations Hands-on experience with DR/BCP strategy execution for IAM systems Qualifications:- Bachelor's or Master’s Degree in Computer Science, Engineering, or a related field. Minimum 8+ years of experience in IAM with at least 5 years on ForgeRock and PingOne platforms. Relevant certifications in ForgeRock, Ping Identity, or equivalent IAM technologies are a plus. Nice to Have:- Experience working with global clients and cross-functional teams. Familiarity with cloud platforms (Azure, AWS) and containerization tools (Docker, Kubernetes). Contributions to IAM communities, whitepapers, or tech forums. Show more Show less

Location: Only For Hyderabad Notice Period: Immedidate joiner to 30 Days. Experience: 10 to 15 years Detailed JD PingOne Advanced Identity Cloud Solution Lead(P4) Strong experience in PingOne Advanced Identity Cloud with experience in designing, implementing, and managing scalable identity and access management (IAM) solutions. Should have experience in integrating PingOne Advanced Identity cloud with existing Applications and infrastructure in place. Strong experience in the Ping Identity Platform and products with deep knowledge of PingOne AIC (ForgeRock Identity Cloud) and Ping Gateway (ForgeRock IG) Minimum 5+ year’s experience in Design, development, and implementation of ForgeRock Identity and Access Management solutions using both on Prem and ForgeRock's Identity Cloud Suite Must have done multiple implementation, Integration/Migration projects in any of the AM products(Okta, PingFederate, Entra ID, ForgeRock, ISAM, NETIQ, SiteMinder, OAM etc ) Must have experience in managing the Operation team, being an L3 escalation contact, or worked as L4 support on the Vendor side. Strong experience with ForgeRock Identity Platform components, including Identity Gateway, Identity Management, and Access Management. In-depth knowledge on ForgeRock Identity Platform (Identity Manager & Access Manager), Java, JavaScript, Groovy Scripts, REST APIs, and LDAP (Directory Services) Show more Show less

Sr. Technical Consultants are experienced experts in information security and information security related technologies. Successful candidates support the Security team in Delivery, Business Development, and Practice Development. Sr. Technical Consultants collaborate with a diverse team of consultants with varying skills to meet and exceed client expectations through scoped engagements. They effectively support client engagements remotely by guiding engagements toward scoped objectives and troubleshooting to effectively resolve project risks or issues. Sr. Technical Consultants contribute to engagements by executing the necessary project tasks, producing expected collateral, and presenting artifacts at any time throughout an engagement. Lastly, AHEAD Sr. Consultants also leverage their visibility and experience to contribute to the continuous improvement and maturation of in-practice service offerings and capabilities by proposing ideas for change and executing on ideas that are committed. This includes positively impacting our service portfolio and individuals on the team through thought leadership and mentorship. Duties and Responsibilities The following are the expectations of a Sr. Technical Consultant: Technical Mastery Proficiency in technical troubleshooting; the ability to critically think about a problem and generate a creative solution with minimal oversight. Deep knowledge of scripting, particularly with PowerShell and/or Python, and the ability to troubleshoot developed code. Ability to effectively communicate aspects of a technical solution to a non-technical individual. Capability to conduct research and utilize available resources to fill in technical knowledge gaps where ambiguity presents itself. Client Delivery Support sessions of strategy, roadmap, design, and planning workshops for small to medium sized service engagements Execute on project objectives, requirements gathering, project tasks/milestone, project status, dependencies, and timelines, to ensure engagements are delivered successfully and on time while meeting the business objectives Creation and finalization of project deliverables, may perform peer review for collateral developed by others on a delivery team Effective presentation of deliverables to project team members. Knowledge of AHEADs project lifecycle management activities to effectively support delivery engagements throughout the duration of a project Skills Required Proficient with Active Directory and related concepts Familiar with access control methods (RBAC/ABAC) Working knowledge of identity lifecycle management processes and challenges Hands-on experience with cybersecurity tools that function in the following spaces: PAM / PIM / IAM, DLP, SOAR (XSIAM), Microsoft Security, AWS Security, Red Teaming / AppSec, Isolated Recovery Environments (IREs) Experience with identity federation and SSO solutions PAM experience or familiarity with specific vendor tools Able to speak to PAM best practices Understanding of the principle of least privilege, separation of duties Experience with REST API and app integration Experience configuring, guiding, or overseeing access review and certification, role management Past participation in identity steering committee Understanding of PIM, JIT, conditional access Familiarity with US compliance and regulatory frameworks that inform identity requirements Qualifications 6+ years of working knowledge of one or more Identity-Based Security Solutions: Okta, Sailpoint, Delinea, BeyondTrust, CyberArk, etc. Any of the following preferred but not required: Security+, CISSP, any vendor-specific certifications related to Identity products

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Identity and Access Management (IAM) is a team in Enterprise Information Security (EIS) division. The driving force behind IAM is to ensure that employees throughout Optum have the best experiences helping the right people or machines to access the right assets at the right time for the right reasons. We are looking for a professional software engineer, who is passionate and hands-on developing solutions for IAM SSO services, it will require understanding and experience of PingFederate, Ping Ac-cess, Ping Directory, Azure SSO, Unix , scripting , experience with Authentication, Authorization , OIDC , SAML concepts implementation and zeal to learn IAM and SSO technologies frameworks. Primary Responsibilities Integrating Applications with Single Sign On (On-premises/cloud) Creating Modern solutions with state of art architecture and help in maintenance and optimization of SSO services Collaborate with Engineering, Operations and Devops teams to improve workflows, infrastructure and user experience Support and work alongside a cross-functional engineering team Work with open-source technologies as needed Brainstorm new products, updates, and solutions to continuously challenge and improve products, performance, system/data backup, security, and customer experience Remain up to date on industry trends, share knowledge among teams and abide by industry best practices Docker and Containers for deploying applications and Docker scripting would be added ad-vantage Trouble shoot and resolve issues in our dev, test, and production environments Up to date on the latest industry trends, able to articulate trends and potential clearly and confidently Occasional on call duty to support operational needs of IAM SSO service Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor’s/master’s degree in CS, engineering, software engineering, or related field with Strong analytical and problem-solving skills Experience with to Azure Graph API’s to interact with Azure Applications, Identity and user information Experience or eager to learn Ping Access, Ping Federate , Ping Directory , Azure cloud or any other IAM tools Experience and understanding of cloud concepts like server/network virtualization Experience with Identity Management and exposure to Identity Providers (IdP), Service Providers (SP), Single Sign-On (SSO), Security Assertion Markup Language (SAML), OAuth2, OpenID Connect (OIDC), Authentication, Authorization Experience in PowerShell, groovy scripting, Linux shell scripting, python experience Java , Springboot , Rest API , React or Angular Azure Devops, Github Actions, Github Copilot Proven ability to work independently with minimal direction Proven excellent verbal and written communication skills Must Preferred Qualification Experience with Azure Certification At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Authentication Platforms Infrastructure team is responsible for providing support services to all businesses and technology teams globally. The Information Security role is part of a larger global team responsible for providing Infra support for multiple Platform based application solutions to all businesses. The Infrastructure Analyst (L3) role will be responsible for the support of multiple critical security infrastructures / applications including but not limited to Token technologies, End-to-end encryption Solutions, Identity and Access management tools and Automation infrastructures to name a few. Ideal candidate should be able to work in a well-defined team structure as well as independently with minimal supervision. Candidate should have a good command of English and possess strong oral and written business communication skills. Candidate should be a fast-learner and should be able to work well under pressure and competing priorities. Key Responsibilities Deploy and manage day-to-day operations of critical security infrastructure Function as an Infrastructure Subject Matter Expert (SME) for the security infrastructure under your responsibility Ensure compliance of all the supported applications. Perform post-deployment testing of solutions in individual environments Engage with strategic vendors, external to the organization, to investigate problems and understand product functionality, influence enhancements and roadmap as required to meet organizational goals Collaborate with L2 teams to assist in integration-related activities Troubleshooting incidents and problems in a timely resolution as defined in SLAs Document resolutions in Knowledge Base tools Capacity, Performance and Stability reporting and Management Lead initiatives to develop/enhance tools for system monitoring and maintenance improvements Experience And Skills Experience with SAML or any Identity Federation products like SiteMinder, Ping Directory / PingFederate / PingAccess server or similar technologies Experience with one or more of Enterprise application servers such as Microsoft IIS, IBM WebSphere, Apache Tomcat/HTTP Server Conversant in Linux-based environments (RHEL) that includes being conversant in terminal commands and developing shell scripts Desired Skills Experience in Installing and managing LDAP server on UNIX or Linux will be a plus Familiarity with critical production server support, application upgrades and project lifecycle/ SDLC processes is desired Familiarity with IT Service Management processes based on the ITIL framework Show more Show less