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2.0 years

0 Lacs

Andhra Pradesh, India

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A career in our Cybersecurity, Privacy and Forensics will provide you the opportunity to solve our clients most critical business and data protection related challenges. You will be part of a growing team driving strategic programs, data analytics, innovation, deals, cyber resilency, response, and technical implementation activities. You will have access to not only the top Cybersecurity, Privacy and Forensics professionals at PwC, but at our clients and industry analysts across the globe. Our Identity and Access Management team focuses on helping our clients design, implement and operate effective access controls that protect against threats, support business objectives, and enable growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organizations, partners and customers. You'll play an integral role in helping our clients ensure they are protected by using the latest strategies and tools in effectively managing access to all this data. Our team helps organizations manage access to critical assets by focusing on areas like Access Management (AM), Identity Governance & Administration (IGA), Privileged Access Management (PAM), Entitlement Management and Directories. In joining, you'll be a part of a team that values technical and business acumen and provides training and development to extend and develop your skills while, fostering a strong collaborative culture. You'll have the opportunity to focus on Access Management (AM), Identity Governance & Administration (IGA), Privileged Access Management (PAM), Entitlement Management and Directories, among other skills. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Invite and provide evidence-based feedback in a timely and constructive manner. Share and collaborate effectively with others. Work with existing processes/systems whilst making constructive suggestions for improvements. Validate data and analysis for accuracy and relevance. Follow risk management and compliance procedures. Keep up-to-date with technical developments for business area. Communicate confidently in a clear, concise and articulate manner - verbally and in written form. Seek opportunities to learn about other cultures and other parts of the business across the Network of PwC firms. Uphold the firm's code of ethics and business conduct Additional Job Description Minimum Degree Required: Bachelor’s or master’s degree in Computer Science/Communications or related field from reputed Indian universities Experience Minimum of 2+ years of professional experience in progressive roles in Identity and Access Management Minimum of 2+ years of professional experience in development using UI and Server side technologies like Java, J2EE, NodeJS,Angular, ReactJS Minimum of 2+ years of Okta/Ping Identity/ForgeRock/Microsoft Entra experience with hands-on. IAM Technology Skills Technical experience in designing and implementing identity and access management solution Good understanding of Authentication, Authorization, MFA, SSO, Federation, OAuth, OIDC, Provisioning, Reconciliation, Proxy and Directory Services concepts. Two or more years of experience with software development and implementation of one or more Access management and federation products such as Okta/Ping Identity/ForgeRock/Microsoft Entra or equivalent solutions. Managing Okta/Ping Identity/ForgeRock/Microsoft Entra solution deployments through the complete system development life cycle, including analysis of solution requirements, solution design, architecture and supporting business processes, configuring and customizing IAM software products using Java/JavaScripts/GroovyScripts, and testing (unit, system integration, performance and UAT testing). Software development and implementation of one or more Access management and federation products such as Okta/Ping Identity/ForgeRock/Microsoft Entra, PingFederate, PingAccess, Ping Directory, OpenDS, or at least equivalent solutions (e.g., CA (SiteMinder, AuthMinder, Identity Minder, Federation Security, Directory), or Oracle (Directory, Access Manager, Identity Federation). Experience configuring authorizations with API Access management and implementing Single Sign-On (SSO) with OIDC required Experience with Enterprise Provisioning, Roles based Access Controls, Single-Sign On, external and internal federation and systems integration. Development experience in Okta/Ping Identity/ForgeRock/Microsoft Entra IDM of Objects, connectors and mapping in IDM solutions, understanding/knowledge on user, role life cycle management, provisioning data to and from various sources like AD/LDAP, writing/creating custom REST endpoints using JavaScript or Groovy. Knowledge on out of box and custom endpoints and connectors, reconciliation and self service. Development experience in Ping/ForgeRock IG, Okta Access gateway or other reverse proxy to configure and write custom routes/proxy rules, manage application access and security with DNS capabilities, proxying web service requests and external rest calls connections. Experience with Enterprise Directory/Directory Integration (ITDS, SDS, AD, LDAP). Development of custom Authentication Module, Authentication Trees Nodes, Account Mappers and Adapters based on outlined customer requirements and use cases. Customization of directory operations like creation of custom password policies, indexes, schema etc. Should have knowledge on generic ldap operations Implementing automated provisioning of end-point by using custom provisioning flows, SCIM or JIT capabilities. Should possess capabilities in designing solutions on Okta/Ping Identity/ForgeRock/Microsoft Entra Solid understanding of concepts of SAML 2.0 and various OIDC grants. Okta/Ping Identity/ForgeRock/Microsoft Entra Certified Consultants are strongly preferred Educational Qualification Bachelor or Master degree in related field (CS/IT) from reputed universities. Show more Show less

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7.0 years

0 Lacs

Bengaluru, Karnataka, India

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About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Ping Identity has an industry-leading suite of products centred around industry standards such as SAML, OAuth, OIDC, WS-Trust, FIDO, LDAP etc. Our products include SSO, IDAAS, Directory, MFA, CIAM and cloud identity solutions. We are looking for a Sr.Technical Support Engineer with excellent troubleshooting skills to join the Global Support Organization at PingIdentity. Reporting to the technical support manager, you will be responsible for executing service requests and providing product support to customers on cloud environments. You will work closely with platform engineering in ensuring that customer inquiries are addressed, and that the products running in the cloud environment are well-maintained, while being exposed to several technologies and practices, such as AWS, Kubernetes, and devops. You will: Deliver excellent customer experience and exceed customer expectations on high-quality solutions, response and resolution times. Manage and execute service requests for customers on PingOne cloud platform. Monitor and Administer PingDirectory, PingFederate, and PingAccess in a devops environment Provide communication with and between customers and other supporting teams across the organization Contribute to knowledge resources, including creation, maintenance and enhancements of knowledge articles/documentation/solution guides (internal/external). Assist in coordinating and diagnosing issues with third-party tools used in customer environments Initiate and participate in incidents and root cause analyses as a product SME You have: 7 years related experience providing technical support at an Enterprise level. Advanced Certification or minimum 2 years experience supporting at least 2 of the following: PingDirectory PingFederate PingAccess Experience in Public Key Infrastructure (PKI), X.509 certificates, SSL/TLS. Experience working in a kubernetes environment Proficient in querying with tools like ElasticSearch/Kibana, Cloudwatch, Jira, etc. Experience with REST APIs, SCIM and debugging tools like PostMan, Fiddler, Wireshark etc. Troubleshooting web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers. Proficient understanding of change management Excellent team player, actively participating in a collaborative environment, assisting colleagues with complex queries and sharing knowledge with global team members. Advanced troubleshooting skills in a technical environment. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less

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7.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

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About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Ping Identity has an industry-leading suite of products centred around industry standards such as SAML, OAuth, OIDC, WS-Trust, FIDO, LDAP etc. Our products include SSO, IDAAS, Directory, MFA, CIAM and cloud identity solutions. We are looking for a Sr.Technical Support Engineer with excellent troubleshooting skills to join the Global Support Organization at PingIdentity. Reporting to the technical support manager, you will be responsible for executing service requests and providing product support to customers on cloud environments. You will work closely with platform engineering in ensuring that customer inquiries are addressed, and that the products running in the cloud environment are well-maintained, while being exposed to several technologies and practices, such as AWS, Kubernetes, and devops. You will: Deliver excellent customer experience and exceed customer expectations on high-quality solutions, response and resolution times. Manage and execute service requests for customers on PingOne cloud platform. Monitor and Administer PingDirectory, PingFederate, and PingAccess in a devops environment Provide communication with and between customers and other supporting teams across the organization Contribute to knowledge resources, including creation, maintenance and enhancements of knowledge articles/documentation/solution guides (internal/external). Assist in coordinating and diagnosing issues with third-party tools used in customer environments Initiate and participate in incidents and root cause analyses as a product SME You have: 7 years related experience providing technical support at an Enterprise level. Advanced Certification or minimum 2 years experience supporting at least 2 of the following: PingDirectory PingFederate PingAccess Experience in Public Key Infrastructure (PKI), X.509 certificates, SSL/TLS. Experience working in a kubernetes environment Proficient in querying with tools like ElasticSearch/Kibana, Cloudwatch, Jira, etc. Experience with REST APIs, SCIM and debugging tools like PostMan, Fiddler, Wireshark etc. Troubleshooting web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers. Proficient understanding of change management Excellent team player, actively participating in a collaborative environment, assisting colleagues with complex queries and sharing knowledge with global team members. Advanced troubleshooting skills in a technical environment. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less

Posted 2 weeks ago

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7.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Linkedin logo

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Ping Identity has an industry-leading suite of products centred around industry standards such as SAML, OAuth, OIDC, WS-Trust, FIDO, LDAP etc. Our products include SSO, IDAAS, Directory, MFA, CIAM and cloud identity solutions. We are looking for a Sr.Technical Support Engineer with excellent troubleshooting skills to join the Global Support Organization at PingIdentity. Reporting to the technical support manager, you will be responsible for executing service requests and providing product support to customers on cloud environments. You will work closely with platform engineering in ensuring that customer inquiries are addressed, and that the products running in the cloud environment are well-maintained, while being exposed to several technologies and practices, such as AWS, Kubernetes, and devops. You will: Deliver excellent customer experience and exceed customer expectations on high-quality solutions, response and resolution times. Manage and execute service requests for customers on PingOne cloud platform. Monitor and Administer PingDirectory, PingFederate, and PingAccess in a devops environment Provide communication with and between customers and other supporting teams across the organization Contribute to knowledge resources, including creation, maintenance and enhancements of knowledge articles/documentation/solution guides (internal/external). Assist in coordinating and diagnosing issues with third-party tools used in customer environments Initiate and participate in incidents and root cause analyses as a product SME You have: 7 years related experience providing technical support at an Enterprise level. Advanced Certification or minimum 2 years experience supporting at least 2 of the following: PingDirectory PingFederate PingAccess Experience in Public Key Infrastructure (PKI), X.509 certificates, SSL/TLS. Experience working in a kubernetes environment Proficient in querying with tools like ElasticSearch/Kibana, Cloudwatch, Jira, etc. Experience with REST APIs, SCIM and debugging tools like PostMan, Fiddler, Wireshark etc. Troubleshooting web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers. Proficient understanding of change management Excellent team player, actively participating in a collaborative environment, assisting colleagues with complex queries and sharing knowledge with global team members. Advanced troubleshooting skills in a technical environment. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less

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130.0 years

0 Lacs

Hyderabad, Telangana, India

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Job Description Current Employees apply HERE Current Contingent Workers apply HERE Secondary Language(s) Job Description Senior Manager, Cybersecurity Engineering, Identity & Access Management The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview We are seeking an experienced, energetic, forward-thinking Identity and Access Management (IAM) professional to serve as a senior technical Subject Matter Expert (SME) and developer responsible for the delivery of authentication and authorization services enterprise-wide. The role requires a technically strong individual who is resourceful and highly self-motivated. The successful candidate should have 10+ years of experience working in the IAM field in a large, global enterprise environment and possess broad experience working with numerous technologies like PingOne, DaVinci, SSO, MFA etc. Additionally, the candidate will have strong communication skills that allows them to successfully work with stakeholders in diverse roles ranging from IT infrastructure to individual end-users. You will also collaborate extensively with other technical and business teams to identify, develop, and provide enhancements which support the complex security, collaboration, and productivity needs of a global organization. To help meet these emerging challenges, we are seeking an energetic, forward-thinking security professional to support the delivery of Identity and Access Management services. What Will You Do In This Role Understand divisional and site business system requirements for Authentication services. Must have experience in defining Authentication & Authorization platform requirements, designing technical solutions and executing on those designs into a highly available, fault tolerant environment. Understanding of security best practices, administration and governance of Identity and Access Management the products and services including identify and evaluate security gaps. Perform vendor and technology assessments. Recommend improvements, corrections, remediation for projects or internal processes. Advocate secure computing practices and procedures and communicate Information Security and IAM best practices throughout the company. Maintain active and direct interaction with key stakeholders. Working with various technical teams to ensure we maintain high availability and uninterrupted outage of our production environment. Demonstrate ability to stay current with all industry trends/best practices, as well as new product releases so that we can maintain a proactive 3-year systems management roadmap. Ensure all third-party monitoring solutions that are integrated into the Identity & Access Management products are properly documented and function as designed. What Should You Have 10+ years of experience with IAM solutions in the area of authentication and authorization (e.g. PingFederate, PingAccess and various multifactor authentication products) In-depth knowledge of authentication and authorization solutions such as PingFederate, PingAccess and, various multifactor authentication methods including FIDO2 for passwordless. Previous work designing / implementing EntraID authentication services such as Risk-based authentication, Azure Identity Protection and, Conditional Access Policies Strong organizational skills and able to multitask and adjust to changing priorities Ability to work efficiently in a matrixed environment with a global team comprised of company staff, contractors, and vendors Excellent interpersonal, written, and oral communication skills to effectively communicate technical ideas in business- and user-friendly language Strong analytical and problem-solving skills and demonstrable ability to work independently as well as in a team environment Well versed in Federation, SAML, OpenID, OAuth and other industry standard authentication / authorization solutions Excellent communication skills and interpersonal skills are required. A demonstrated track record of making a difference and adding value. Strong organizational skills with the ability to multi-task. Ability to work and adjust to changing deadlines. Excellent interpersonal, written and oral communication skills with the ability to communicate effectively across all levels of an organization. Able to present technical ideas in business-friendly and user-friendly language Proven analytical, evaluative, and problem-solving abilities Desired Skills & Experience Previous work designing / implementing adaptive risk authentication solutions (e.g. Ping Risk, Azure Identity Protection with Conditional Access Policies, Microsoft Defender for Cloud Applications) Hands-on experience with AWS IAM and AWS IAM related services (e.g. AWS Cognito, AWS Identity Center), Passwordless authentication (e.g. FIDO2 at the desktop) or other biometric authentication solutions Authentication enhancements to support zero-trust and SASE adoption Experience working in a large healthcare environment Demonstrated understanding of Identity-related NIST standards (e.g. 800-63-3) Prior experience with the Merck enterprise environment and business applications Good working knowledge of the ITIL framework Working knowledge and understanding of Remedy for Change, Incident and Knowledge Management CISSP, Security+ or similar industry certification Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation. Who We Are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What We Look For Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. #HYDIT2025 Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation: VISA Sponsorship Travel Requirements: Flexible Work Arrangements Hybrid Shift Valid Driving License: Hazardous Material(s) Job Posting End Date: 06/5/2025 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R341154 Show more Show less

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0 years

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Chennai, Tamil Nadu, India

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Authentication Platforms Infrastructure team is responsible for providing support services to all businesses and technology teams globally. The Information Security role is part of a larger global team responsible for providing Infra support for multiple Platform based application solutions to all businesses. The Infrastructure Analyst (L3) role will be responsible for the support of multiple critical security infrastructures / applications including but not limited to Token technologies, End-to-end encryption Solutions, Identity and Access management tools and Automation infrastructures to name a few. Ideal candidate should be able to work in a well-defined team structure as well as independently with minimal supervision. Candidate should have a good command of English and possess strong oral and written business communication skills. Candidate should be a fast-learner and should be able to work well under pressure and competing priorities. Key Responsibilities Deploy and manage day-to-day operations of critical security infrastructure Function as an Infrastructure Subject Matter Expert (SME) for the security infrastructure under your responsibility Ensure compliance of all the supported applications. Perform post-deployment testing of solutions in individual environments Engage with strategic vendors, external to the organization, to investigate problems and understand product functionality, influence enhancements and roadmap as required to meet organizational goals Collaborate with L2 teams to assist in integration-related activities Troubleshooting incidents and problems in a timely resolution as defined in SLAs Document resolutions in Knowledge Base tools Capacity, Performance and Stability reporting and Management Lead initiatives to develop/enhance tools for system monitoring and maintenance improvements Experience And Skills Experience with SAML or any Identity Federation products like SiteMinder, Ping Directory / PingFederate / PingAccess server or similar technologies Experience with one or more of Enterprise application servers such as Microsoft IIS, IBM WebSphere, Apache Tomcat/HTTP Server Conversant in Linux-based environments (RHEL) that includes being conversant in terminal commands and developing shell scripts Desired Skills Experience in Installing and managing LDAP server on UNIX or Linux will be a plus Familiarity with critical production server support, application upgrades and project lifecycle/ SDLC processes is desired Familiarity with IT Service Management processes based on the ITIL framework Show more Show less

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