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With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams. Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If you’re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service. Role Description We are looking for an Operations Analyst to join our team to champion a Customer-First approach, ensuring high service uptime across Cloud, Server, Network, Storage, and Database domains. Guided by the Working Backwards philosophy, design and fine-tune monitoring tools, focusing on customer needs. Collaborating globally with a TPS mindset - Think Big, Start Small, and Scale Quickly. If you thrive in a dynamic, customer-centric environment. Interviewer: How do you manage a severity level 1 incident? Operations Analyst: As an operation analyst, managing a severity level 1 incident requires immediate attention and swift action. The first step is to identify the root cause of the issue and then escalate it to the relevant teams for resolution. It’s also important to notify all stakeholders and follow the established incident management process. The Operations Analyst Will Be Responsible For The Following Monitoring of L1 Resources for All domains to cover and IT Environment (Cloud, Server, Network, Storage, and Database) and taking corrective action to ensure high service uptime. Evening OR night shift. Create / Setup monitoring Alerts & Dashboard. Design and develop infrastructure monitoring, reporting tools, and configuration management tools. Fine-tuning configuration to maintain the performance and functionality of the monitoring solutions in place. Prepare and maintain Documentation and reports, and provide follow-up status on identified tasks. Handle outage processes and escalations based on the standard procedure and Follow up with the different engineering teams on pending high-priority tickets. This role requires the incumbent to work evening or night shifts. Skills And Qualifications Graduate in Computer Science or related area. Good Communication Skills (Should be able to communicate with the US & Canada Team). 0-3 years of experience. Good knowledge of cloud providers like AWS, and GCP. Familiarity with the fundamentals of Linux scripting languages. Aware of configuration management tools like Ansible, Puppet, and Chef. Nice-to-haves Experience with monitoring systems like Prometheus and Grafana. Red Hat Certification. Knowledge of logging solutions such as Graylog. We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications. Total Rewards at myKaarma Benefits At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being: Flexible Work Environment: We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights. Health and Wellness: Comprehensive medical, life, and disability benefits. Time Off: Generous vacation time to recharge and balance life outside work. In-Office Perks: Work in an agile office space with perks like ping pong and foosball to unwind and connect and unlimited lunch, snacks or refreshments onsite. Our Commitment to Inclusion At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds. As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out this form. myKaarma participates in the E-Verify Program .

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Ping Identity Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to assess security needs, documenting security controls, and transitioning to cloud security-managed operations. You will engage in discussions to refine security strategies and ensure compliance with industry standards, all while adapting to the evolving landscape of cloud security. Roles & Responsibilities:-Lead the design, development, and deployment of IAM solutions using PingOne Advanced Identity Cloud and ForgeRock Identity Platform (AM, IDM, IG, DS).-Drive architectural decisions for Identity Cloud solutions and serve as the final escalation point for IAM-related issues.-Integrate PingOne AIC and ForgeRock IAM suite with existing infrastructure and enterprise applications.-Perform solutioning and architecting for IAM projects including migration, integration, and greenfield implementations.-Ensure high availability of ForgeRock AM/DJ/IDM/IG components and support BCP/DR readiness.-Manage IAM operations and engineering teams through complete release cycles.-Convert business and technical requirements into detailed design documentation and specifications.-Provide L3/L4 support and guide operations teams on issue resolution and escalation.-Mentor junior engineers and contribute to knowledge sharing and best practices.-Collaborate with product vendors to resolve platform-related issues and drive continuous improvements.-Establish and implement best practices and processes across IAM engagements.-Engage in agile ceremonies and DevOps pipelines (CI/CD) for seamless deployments. Professional & Technical Skills: -IAM Expertise:-ForgeRock (AM, IDM, IG, DS), ForgeRock Identity Cloud-Ping Identity Platform, PingOne Advanced Identity Cloud-Identity Gateway (IG), Directory Services, LDAP-Integration with other AM products (Okta, PingFederate, Entra ID, ISAM, OAM, SiteMinder, etc.)-Protocols & Security:-OAuth2.0, OpenID Connect, SAML, Kerberos-Development & Scripting:-Java, Groovy, JavaScript, REST APIs-PowerShell and shell scripting-Web development (React, Angular, TypeScript, CSS)-DevOps & Agile:-Experience with CI/CD tools, Agile methodologies, and configuration management-Leadership & Governance:-Experience managing IAM operations teams and serving as escalation point (L3/L4)-Technical documentation, governance reviews, and IT artifact validations-Hands-on experience with DR/BCP strategy execution for IAM systems-Experience in IAM with at least 5 years on ForgeRock and PingOne platforms.-Relevant certifications in ForgeRock, Ping Identity, or equivalent IAM technologies are a plus. Additional Information:- The candidate should have minimum 3 years of experience in Ping Identity.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in. The Challenge to Solve Empower small business owners with the premier commerce enablement solution for local, independent pizzerias. The Role This is a unique opportunity to join one of the most exciting and fast growing tech companies in the world, let alone the Macedonian market. An Account Manager at Slice is responsible for managing and improving a portfolio of Slice restaurant partners. The main goal is to build and expand long-term relationships with our pizzeria partners by optimizing their online presence and providing them with phenomenal service. Account Managers are welcomed and hired in classes every few months, throughout the year. Please note that this is an on-site, full-time position, and working hours are organized in 2 shifts, Monday-Friday. The Team You and your colleagues will build and strengthen relationships with an assigned portfolio of Slice restaurant partners. You will develop a comprehensive knowledge of Slice’s business model and future growth plans. You will spend most of your day educating our partners about Slice products, features and company vision. Ultimately, you and your team are developing trust and loyalty with our restaurant owners and providing outstanding customer service and support while demonstrating the value of Slice to our partners. The Winning Recipe Excellent verbal and written English; minimum C1 level High School diploma or College Degree preferred Strong communication and negotiation skills Positive, self-motivated, eager to learn and grow Collaborate effectively with team members to solve problems Tech-savvy; we use Google Suite Previous working experience in a customer-facing roles would be considered a plus Fluency in Spanish language is considered a plus The Extras Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights: Personalized training at the start of your position, followed by continuous training to ensure you succeed A team obsessed with ping pong tournaments, pizza Fridays and summer parties! Company structure that encourages career development, strong career path in sales; you will be recognized for hard work Close partnership with account management team leads and trainers that provide all the coaching you need Wellbeing + learning and development program The Hiring Process Here’s what we expect the hiring process for this role to be, should all go well with your candidacy (please note, this is subject to change). This entire process is expected to take 4-7 days to complete and you’d be expected to start on a specific date. Application 20 minute video call with recruiter Two 30 minute video calls with Account Manager Team Leads Offer! How to apply? We do not use agencies as we have a strong network of referrals, and also want you to have the best recruiting experience possible. A CV gives us a good idea of your background and we are interested in your latest work and projects. Education is great to see, but it's not overly important to us. Privacy Notice Statement of Acknowledgment When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations. If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.

Job Description Working Technologies: Microsoft Exchange 2010 / 2013 / 2016 & O365 versions and messaging technologies. Individual has experience working with Exchange Server 2010, 2013, and 2016, can troubleshoot Hybrid Connectivity issues and can provide Exchange Server support, Skype, SharePoint and Unified Messaging Integration. Knowledge of OU structures, Group Policies, DNS, DHCP, and IIS. Hybrid Experience Migrations of users/shared Mailboxes and resource mailboxes. Migration issues and their troubleshooting. Must have knowledge of Cutover, Staged and Hybrid Migrations. Experience in building Hybrid environment with Office 365 and integration with on premise environment and applications Experience in using Microsoft Native migration tools for data migration from on premise to Office 365 environment. Must have knowledge of SMTP relay using Office 365 and email transport. AZURE AD Connect/DirSync Along With AZURE AD Individual can troubleshoot directory synchronization issues from Azure AD Connect, Azure AD Sync, and DirSync. Individual should be well versed with new Azure AD and its new services. Individual should know about the Staging AAD Connect Server. Managing Application hosted in Azure AD, creating App registration in AZURE AD for the client’s requirement. Conditional Access policy creations and updating according to the requirement. Risky Sign-ins Process in Azure AD. MFA working and knowledge of implementing in Azure AD for all the users. Individual has worked with Azure Rights Management Services (Azure RMS) including creating RMS policies, updating RMS policies, and troubleshooting RMS policies. ADFS And WAP Individual understands and can troubleshoot authentication services including Active Directory Federation Services (AD FS), WAP and Azure AD. Experience in creating and configuring Office 365 tenants. Should have an understanding on Single Sign On service using Microsoft ADFS, Knowledge of PING Federation will be an added advantage. Understanding of the claim based rules in ADFS, Extranet Lockout Policy and well acquainted with ADFS versions 2.0 to 4.0 Exchange Online/Mail Flow With EOP And ATP Various Licensing structures available for Office 365 and well versed with the service offered by Office 365 E5, ATP and EMS licenses. Exchange Online (email, calendar, tasks), O365 Administration using Office365 Admin Console and Office365 Command Shell. Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, and User Mailbox, eDiscovery, Auditing, Litigation hold, Anti-spam, Anti-malware, Security and compliance. Mail routing/management, Installation and configuration of SMTP connectors. Must be able to read and understand header analysis. Strong knowledge of third party filtering process, EOP and ATP (Safe Attachments and Safe Links) Knowledge in Troubleshooting of O365 regular and common issues such Exchange Online users using MS Office Outlook 2016 and OWA. Mailbox management like Mailbox permission, delegation, quota management, mail tracking, and mail transport rule creation/modification. Strong understanding of day-to-day functionality in Office 365 services like Microsoft Teams, One Drive for Business, Exchange Online & Active Directory and hands on Skype for Business, Mobile Device Management, SharePoint Online, Office Pro plus, Video, Planner, Steam, Delve etc. Individual has deployed and / or configured Microsoft Intune including creating policies, resolving conditional access issues, and managing connected devices. Individual has experience troubleshooting and working with Skype for Business Server hybrid connectivity to Office 365. Automation Automating and Developing PowerShell scripts for processes within the environment Extensive experience and skill in the use of PowerShell to report on and manage O365 services. Vendor Management Manage to handle team, coordinate with client, able to take challenges. Escalations handling. Vendor Management: Coordinating with Microsoft support in case of roadblock for support cases or related Vendors. Coordination with Onsite and Project management team for timely project deliverables. Case study and SOP documents creation. Training and Knowledge Transfer for junior resources. Good understanding of IT Infrastructure technologies and Infrastructure management Operations Secondary Technical Skills Active Directory Graph API MS Windows 2012 and 2016, 2019. Power BI reporting tool. Teams SharePoint Non-Technical Skills Required Business and Technical communication, documentation proficiency Strong written communication (able to write high quality end user comms, product documentation aimed at business and end users) Ability conceptualize solutions and communicate them effectively to internal teams and leadership Ability to be concise, articulate, and assertive in all forms of communication Excellent analytical, decision making and management skills Ability to lead and work collaboratively with a group of senior technical / management teams Ability to deal with partners and peers located in Onshore/Offshore. Creative and skillful in making Power Point decks look professional and sleek Knowledge and experience working in an ITIL driven environment and SNOW Ticketing tool. Working experience or ready to work in 24/7 Environment and available as on when required.

Greetings from Milta Financial Services,We are a full-service offshore Finance dept. Our business relations with CPAs and Independent companies help our clients focus on growing and keeping their budget low whilst we take care of their Bookkeeping and Tax prep. We would love to share our workflow and explain how our process works. Please drop us a ping or visit us at www.miltafs.com The Role Join Our Team: Senior US Accountant Roles in Coimbatore & Remote Opportunities Are you an experienced accountant seeking dynamic roles in US accounting? We offer senior-level positions and remote opportunities in Coimbatore, tailored for professionals passionate about client advisory, financial management, and team leadership. Join a global team dedicated to excellence in accounting services. Roles And Responsibilities Provide guidance and support to staff members involved in accounting and bookkeeping tasks. Coordinate with clients to set up and customize QuickBooks according to their specific needs and industry requirements. A high level of experience with Microsoft Office, Shared Drives, and other soft tool packages. Oversee and manage financial data entry, reconciliation, and reporting in QuickBooks for multiple clients. Provide comprehensive accounting and financial advisory services to clients, leveraging QuickBooks expertise. Prepare and analyze financial statements, and other financial reports. Demonstrate initiative, vision, creativity, and independent thinking Identify and resolve potential and/or existing problems with appropriate research and consulting the US engagement team, if necessary. Will act as a liaison between US offices and the India team Manage multiple clients/projects at any given time Work closely with management and alert them of any issues, constraints, challenges, etc. that may arise during work Willing to travel overseas to cater to the business needs of the company Ideal Profile Skills And Requirements Manage the smooth onboarding for our newly hired clients. Handling client escalations and supporting the team with verbal and written client communications. Minimum 4-6 years of relevant experience in Client handling Ability to manage and prioritize multiple tasks To create a positive work atmosphere, provide team members with training and coaching. Manage and supervise human availability by day-to-day operations demands. Hold one-on-one meetings with each team member once a month to discuss their workflow. Attending client and management meetings Excellent written and oral communication skills Software QuickBooks Job Location: Coimbatore Job Type Full-time (Night Shifts Only) Education Bachelor's (Preferred) Ready to Advance Your Career? If you’re a proactive accountant with QuickBooks mastery and a passion for client success, we want to hear from you. What's on Offer? Opportunity within a company with a solid track record of performance Night Shift Opportunity to make a positive impact

Job Title: Python Automation (Cable Modem Expert) Experience: 5-10 Years Location: Chennai / Bangalore - Hybrid Work Timings: 11 AM - 9 PM Employment Type: Full-Time Key Responsibilities: Analyze and troubleshoot cable modem-related issues . Develop and maintain Python scripts for automation and data processing. Implement Regex patterns for data extraction and validation. Work closely with networking teams to diagnose and resolve issues. Ensure seamless integration and performance optimization of cable modem systems. Required Skills & Qualifications: 5-10 years of hands-on experience in cable modem technologies . Strong programming skills in Python . Expertise in Regex pattern matching . Solid understanding of Networking concepts (TCP/IP, DHCP, DOCSIS, etc.) . Ability to work in Chennai/Bangalore with 11 AM - 9 PM shift . Immediate joiners preferred. Good to Have: Experience with network troubleshooting tools (Wireshark, Ping, Traceroute, etc.) . Knowledge of CMTS (Cable Modem Termination System) .

Warm welcome from SP Staffing Services! Reaching out to you regarding permanent opportunity!! Job Description: Location: Bangalore/Hyderabad/Chennai Experience : 4 -10 yrs Skill: OKTA Developer | Sailpoint Developer Interested can share your resume to sangeetha.spstaffing@gmail.com with below inline details. Full Name as per PAN: Mobile No: Alt No/ Whatsapp No: Total Exp: Rel Exp in Forgerock Developer | Ping Identity Developer: Current CTC: Expected CTC: Notice Period (Official): Notice Period (Negotiable)/Reason: Date of Birth: PAN number: Reason for Job Change: Offer in Pipeline (Current Status): Availability for F2F interview on 5th July between 9:30 AM- 12 PM(plz mention time): Current Res Location: Preferred Job Location: Whether educational % in 10th std, 12th std, UG is all above 50%? Do you have any gaps in between your education or Career? If having gap, please mention the duration in months/year:

Warm welcome from SP Staffing Services! Reaching out to you regarding permanent opportunity!! Job Description: Location: Bangalore/Hyderabad/Chennai Experience : 4 -10 yrs Skill: OKTA Developer | Sailpoint Developer Interested can share your resume to sangeetha.spstaffing@gmail.com with below inline details. Full Name as per PAN: Mobile No: Alt No/ Whatsapp No: Total Exp: Rel Exp in OKTA Developer | Sailpoint Developer: Current CTC: Expected CTC: Notice Period (Official): Notice Period (Negotiable)/Reason: Date of Birth: PAN number: Reason for Job Change: Offer in Pipeline (Current Status): Availability for F2F interview on 5th July between 9:30 AM- 12 PM(plz mention time): Current Res Location: Preferred Job Location: Whether educational % in 10th std, 12th std, UG is all above 50%? Do you have any gaps in between your education or Career? If having gap, please mention the duration in months/year:

Job Title: Senior Technical Advisor (with Architecture Experience) Location: India (Hyderabad /Mumbai/Bangalore/Pune - REMOTE) Job Type: Full-Time Role Overview: We are looking for a highly experienced and business-savvy Senior Technical Advisor in the IAM space to join our team. This individual will serve as a trusted solution advisor to both internal and external stakeholders, providing strategic input, solution design, and business alignment for IAM initiatives. The role demands deep technical expertise, strong business understanding, and exceptional communication skills. Key Responsibilities: Act as a solution advisor to clients, delivery teams, and internal stakeholders on Identity & Access Management (IAM), including IGA, PAM, CIAM, and IDaaS platforms. Provide thought leadership by representing the organization at industry events, webinars, and client workshops—presenting complex IAM concepts in a business-friendly manner. Own and drive IAM solution architecture discussions, tailoring recommendations to specific business requirements and industry use cases. Collaborate with business development and pre-sales teams to shape go-to-market strategies, define IAM business cases, and support proposal creation. Translate business challenges into IAM use cases, aligning solutions with regulatory, security, and operational needs. Partner with clients to define IAM roadmaps , assess maturity, and lead IAM assessments or advisory engagements. Stay updated on IAM market trends, emerging technologies, and regulatory requirements to inform solution strategy. Serve as a mentor and guide to technical architects, consultants, and junior staff within the practice. Required Skills & Qualifications: 12+ years of experience in cybersecurity, with strong specialization in IAM. Proven experience as an IAM Architect or Advisor , with hands-on knowledge of platforms such as SailPoint, Saviynt, ForgeRock, CyberArk, Okta, Ping, etc. Demonstrated ability to define end-to-end IAM strategies , architectures, and business use cases across diverse industries. Excellent verbal and written communication skills —must be able to present clearly to technical and non-technical audiences. Strong business acumen with experience aligning technical solutions to client goals, industry trends, and compliance mandates. Experience in client-facing roles , with the ability to build relationships, lead discussions, and drive executive-level conversations. Ability to represent the company as a speaker or panelist at industry conferences, roundtables, or internal knowledge-sharing events. Bachelor’s or master’s degree in computer science, Information Security, or a related field; relevant IAM or security certifications (CISSP, CISM, ID Pro, etc.) are a plus. Preferred Attributes: Exposure to cloud-based IAM models and zero trust architectures Prior experience working in consulting firms or global service delivery models Familiarity with IAM governance, policy frameworks, and risk-based access models Regards, Shiva Shankar Aitha Senior Associate Lead – TAG Shivashankar.aitha@techdemocracy.com 732-404-8533 techdemocracy.com

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Summary This position provides input and support for full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She performs tasks within planned durations and established deadlines. This position collaborates with teams to ensure effective communication and support the achievement of objectives. He/She provides knowledge, development, maintenance, and support for applications. Qualification Up to 4 years of experience Understanding of the IT infrastructure and its relationship to the operation Bachelor's degree in computer science, Information Systems, or equivalent preferred Primary Skills Strong knowledge of - Server Administration Networking Linux Administration Windows Server Administration SQL Server Administration Proficient with version control (Git) Managing packages (rpm, yum, apt) Process and service management (ps, kill, systemctl, cron) Secure remote access and file transfer (ssh, scp) Shell scripting & text processing (awk, sed) Networking basics and diagnostics (ping, curl, telnet, netstat, iptables, lsof) File system operations and storage management (df, du, mount, ln) System performance monitoring (top, htop, strace) Good knowledge of PC hardware and server architecture and networking Good documentation skills Good troubleshooting and analytical skills Good process management skills Proficient in Microsoft Office Secondary Skills Basic knowledge of clustering technologies Willingness to learn new technologies Minimal supervision required Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page. Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain. Job Summary Fiche de poste : This position provides input and support for full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She performs tasks within planned durations and established deadlines. This position collaborates with teams to ensure effective communication and support the achievement of objectives. He/She provides knowledge, development, maintenance, and support for applications. Qualification Up to 4 years of experience Understanding of the IT infrastructure and its relationship to the operation Bachelor's degree in computer science, Information Systems, or equivalent preferred Primary Skills Strong knowledge of - Server Administration Networking Linux Administration Windows Server Administration SQL Server Administration Proficient with version control (Git) Managing packages (rpm, yum, apt) Process and service management (ps, kill, systemctl, cron) Secure remote access and file transfer (ssh, scp) Shell scripting & text processing (awk, sed) Networking basics and diagnostics (ping, curl, telnet, netstat, iptables, lsof) File system operations and storage management (df, du, mount, ln) System performance monitoring (top, htop, strace) Good knowledge of PC hardware and server architecture and networking Good documentation skills Good troubleshooting and analytical skills Good process management skills Proficient in Microsoft Office Secondary Skills Basic knowledge of clustering technologies Willingness to learn new technologies Minimal supervision required Type De Contrat en CDI Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés.

HI Folks Please check the JD and share your updated resume to my email naresh@sapphiresoftwaresolutions.com and ping me on whatsapp (+91 970-529-6474) along with your resume Product Owner 12 month contract Offshore (Night Shift) JOB DESCRIPTION An employer is seeking a dedicated Product Owner to join a large healthcare/pharmaceutical client in Rhode Island. You will play a crucial role in supporting a major pharmacy retail project focused on mail-order operations and services. This is an exciting opportunity to take ownership of a significant product and drive its success. Day-to-Day Responsibilities: Product Ownership: Maintain full ownership of your assigned product, ensuring its success from concept to completion. Story Writing: Draft comprehensive user stories that clearly define requirements and objectives. Requirement Management: Drive the requirements process, collaborating with stakeholders to gather and refine needs. Technical Collaboration: Work closely with development teams to understand technical aspects and ensure alignment with product goals. Operational Understanding: Develop a deep operational understanding of the product workflow, ensuring all components work seamlessly together. Hands-On Approach: Roll up your sleeves and actively engage in the process, from creating stories to overseeing development. Continuous Improvement: Identify opportunities for improvement and drive changes to enhance the product's functionality and user experience. REQUIRED SKILLS AND EXPERIENCE 5+ years in product management, product ownership, or a related role within an IT or software development environment 3+ years of experience working in Agile environments, particularly with Scrum or Kanban methodologies – familiarity with Agile practices and ceremonies, such as sprint planning, daily stand-ups, and retrospectives. Proficient in writing user stories and driving the requirements process. Strong understanding of APIs and system functionalities. Proficiency with product management tools (JIRA, Confluence, Rally) MAJOR PLUSES: Background in health/pharmacy A strong focus on user experience and understanding of user-centered design principles – experience in conducting user research and usability testing Strong organizational skills to manage multiple tasks and deadlines in a fast-paced environment Results oriented with ability to keep others on task to meet defined goals Experience building and facilitating presentations to various audiences Certifications such as Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or similar credentials can be advantageous

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Title: Ignition Application Administrator Position: We are seeking a highly motivated Ignition Application Administrator to join the Enterprise Services – Data team. Working very closely with peer platform administrators, developers, Product/Project Seniors and Customers, you will play an active role in administering the existing analytics platforms. You will join a team of platform administrators who are specialized in one tool, but cross-trained on other tools. While you will focus on Ignition, administration knowledge of these other platforms is beneficial – Qlik Sense, Tableau, PowerBI, SAP Business Objects, Matillion, Snowflake, Informatica (EDC, IDQ, Axon), Alteryx, HVR or Databricks. This role requires a willingness to dive into complex problems to help the team find elegant solutions. How you communicate and approach problems is important to us. We are looking for team players, who are willing to bring people across the disciplines together. This position will provide the unique opportunity to operate in a start-up-like environment within a Fortune 50 company. Our digital focus is geared towards releasing the insights inherent to our best-in-class products and services. Together we aim to achieve new levels of productivity by changing the way we work and identifying new sources of growth for our customers. Responsibilities include, but are not limited to, the following: Install and configure Ignition. Monitor the Ignition platform, including integration with observability and alerting solutions, and recommend platform improvements. Troubleshoot and resolve Ignition platform issues. Configure data source connections and manage asset libraries. Identify and raise system capacity related issues (storage, licenses, performance threshold). Define best practices for Ignition deployment. Integrate Ignition with other ES Data platforms and Business Unit installations of Ignition. Participate in overall data platform architecture and strategy. Research and recommend alternative actions for problem resolution based on best practices and application functionality with minimal direction. Knowledge and Skills: 3+ years working in customer success or in a customer-facing engineering capacity is required. Large scale implementation experience with complex solutions environment. Experience in customer-facing positions, preferably industry experience in technology-based solutions. Experience being able to navigate, escalate and lead efforts on complex customer/partner requests or projects. Experience with Linux command line. An aptitude for both analysing technical concepts and translating them into business terms, as well as for mapping business requirements into technical features. Knowledge of the software development process and of software design methodologies helpful 3+ years’ experience in a cloud ops / Kubernetes application deployment and management role, working with an enterprise software or data product. Experience with Attribute-based Access Control (ABAC), Virtual Director Services (VDS), PING Federate or Azure Active Directory (AAD) helpful. Cloud platform architecture, administration and programming experience desired. Experience with Helm, Argo CD, Docker, and cloud networking. Excellent communication skills: interpersonal, written, and verbal. Education and Work Experience: This position requires a minimum A BA/BS Degree (or equivalent) in technology, computing or other related field of study. Experience in lieu of education may be considered if the individual has ten (3+) or more years of relevant experience. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work flexible hours and/or weekends, as needed, to meet deadlines or to fulfil application administration obligations. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

“If you want to build your own startup someday, this could be a game-changing ride for you.” About Us At Bitscale, we’re a small, driven team of IIT Kanpur grads building the future of GTM for B2B teams. Our platform helps modern sales teams cut busywork and run outbound/inbound campaigns on autopilot. We’ve worked at JP Morgan, HSBC, and fast-growing startups like Nanonets and Citymall, and we’ve grown 5X in the last 5 months. The Role We’re looking for an SDR (Sales Development Representative) who’s hungry to build pipeline and help us build Bitscale. Got 2+ years of B2B SaaS experience? Love automating the boring stuff so you can focus on real outreach and booking calls? This is for you. What You'll Do Own the top-of-funnel: prospect, cold call, qualify and book meetings Use Bitscale to ditch repetitive tasks and spend time connecting, not copy-pasting Call and engage US prospects, handle objections, break through gatekeepers Work with founders to sharpen outreach and pitches Test, learn and scale new channels and tactics Be the customer’s voice - bring insights that shape what we build Smash pipeline goals and keep raising the bar Who You Are At least 2+ years of SDR experience in B2B SaaS Love cold calling, especially US prospects Big fan of automation, build a sequence instead of sending 100 manual mails Proven at generating pipeline and booking solid meetings Clear, strong communicator in English Know your way around CRMs, Apollo, LinkedIn Sales Nav, dialers Self-starter, you figure stuff out fast, scrappy, flexible, love building Location Gurgaon, India / Remote depends on the candidate What’s in it for you? Work directly with the founders Great pay Automate the boring bits, focus on pipeline, not admin chaos Total ownership, run your experiments, scale what works Build the future of AI + GTM for sales teams around the world Ready to Build? If this sounds like you, ping us on LinkedIn or drop a mail at founders@bitscale.ai Let’s build something big together at Bitscale!