IDENTITY AND ACCESS MANAGEMENT SPECIALIST ZS IT Support teams are aligned with the companys business strategy and operating model and aims to provide its 10,000 plus employees and their clients the right tools and information for high performance. The IT organization focuses on providing products and services to ZS to ensure successful business outcomes. This involves providing a scalable, sustainable and reliable IT infrastructure, customized applications, messaging and collaboration products, Business Intelligence and Database administration support along with a reliable 24*7 uninterrupted high-quality technology support services. What You'll Do: Develop and execute the IAM strategy and roadmap for ZS, aligning with the business objectives and security requirements. You will define the IAM vision, goals, policies and standards, and oversee the implementation and governance of the IAM framework. Serve as subject matter expert across the lifecycle of identity and access management, including identity governance, access management, privileged access management, identity federation and single sign-on. You will ensure the effective and efficient provisioning, deprovisioning, authentication, authorization and auditing of identities and access rights for all users, roles and applications. Ensure the IAM solutions are scalable, secure and compliant with industry standards and best practices, such as ISO 27001, NIST, SSO, OAuth, SAML, OIDC, etc. You will evaluate and select the appropriate IAM technologies, platforms and tools, and ensure they meet the security, performance and usability requirements. Oversee and design the integration of IAM solutions with internal and client facing applications, covering a fully hybrid model with cutting edge technology, such as cloud, mobile, biometric, etc. You will collaborate with the application owners, developers and architects to ensure the seamless and secure integration of IAM capabilities and features, and support the adoption and migration of applications to the IAM solutions. Train IAM team, providing guidance, coaching and performance evaluation. You will motivate and develop the IAM team Manage IAM vendor contracts, SLAs and deliverables. You will also foster a culture of collaboration, innovation and excellence within the IAM team and across the organization. Establish and maintain effective relationships with key stakeholders, such as business leaders, IT teams, auditors and clients. You will communicate and advocate the IAM strategy, roadmap and value proposition, and solicit feedback and input from the stakeholders. You will also ensure the alignment and coordination of the IAM activities and initiatives with the business and IT priorities and plans. Monitor and report on the IAM metrics, KPIs and SLAs, ensuring the quality and efficiency of the IAM services. You will establish and track the IAM performance indicators, such as availability, reliability, security, compliance, user satisfaction, etc. You will also identify and report on the IAM achievements, challenges and opportunities. Identify and manage the IAM risks, issues and incidents, ensuring timely resolution and mitigation. You will conduct and oversee the IAM risk assessments, audits and reviews, and implement the appropriate controls and remediation actions. You will also manage and escalate the IAM issues and incidents, and coordinate the response and recovery efforts. Stay abreast of the latest trends and developments in the IAM domain, and provide recommendations for continuous improvement and innovation. You will research and benchmark the best practices and emerging solutions in the IAM field, and evaluate their applicability and feasibility for ZS. You will also propose and implement the IAM enhancements and innovations, and drive the continuous learning and improvement of the IAM team and processes. What You'll Bring: Bachelor's degree or higher in Computer Science, Information Systems, Cybersecurity or related field. Minimum 6-8 years of experience in IAM domain, with at least 3 years of experience as a subject matter expert. Proven track record of successfully delivering complex IAM projects in a large and dynamic environment. Strong knowledge and hands-on experience with various IAM technologies, platforms and tools, such as Microsoft EntraID, Okta, SailPoint, beyondTrust, CyberArk, Ping Identity, etc. Excellent communication, presentation and interpersonal skills, with the ability to communicate effectively with both technical and non-technical audiences. Strong analytical, problem-solving and decision-making skills, with the ability to balance business needs and security risks. Certifications in IAM, such as CISSP, CISM, CISA, CRISC, etc., are preferred.
