134 Piloting Jobs - Page 2

Company Description Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world. With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. Job Description The objectives of the EGIS group regarding SUPERVISION services are as follows : Ensure 24/7 supervision of EGIS assets, particularly in a strong context in terms of security and in the face of repeated attacks from hackers who are increasingly familiar with new cyberattack techniques Improve the general level of the SUPERVISION service provided to users of the EGIS group Ensure better control of the supervision of its assets, by ensuring that each request to add/remove equipment or an application is followed by an update of its supervision tool Apply and enrich the supervision instructions which involve the execution of simple tasks such as restarting services on servers via a tool developed specifically for this or sending communications by email Ensure escalations to system administration teams Guarantee obtaining a high level of service, particularly in resolving problems (during recurring incidents) linked to the supervision tool Continue and strengthen the policy of standardization of naming rules and application of surveillance models Contribute to improving the management and control of the assets owned by the EGIS group Optimize the use of this fleet and promote the rapid provision to users of replacement infrastructure equipment in the event of a breakdown Guarantee the good performance of the reporting intended for our professions from CENTREON as well as those intended for Digital IS & IT in terms of availability rate of the EGIS IS (MAP, BAM, MBI) and improve/develop these reports Support EGIS in its critical transformation from OnPremise mode to Cloud mode (AZURE) for all EGIS group data. This potentially involves adaptation to a new supervision tool Performs starting, stopping and permanent monitoring of resources with reference to the day's work schedule. Alerts on-call obligations and intervenes in incidents. Resumption of work after resolution. Feeds the incident database. Maintains piloting documentation. Participate in new projects by integrating applications into monitoring tool and by taking in charge new application production plan Provide technical support to internal users and external customers, addressing inquiries, troubleshooting issues, and resolving problems in a timely and efficient manner (respect of our internal SLA). Foster positive relationships with end-users and stakeholders, ensuring their needs are met and their feedback is valued and acted upon. Stay abreast of emerging technologies, trends, and best practices in IT monitoring Identify opportunities for process improvements and optimization, be a source of suggestions for improvement purposes Ensure the implementation of operating procedures Ensure the drafting of documents related to its activity as part of recurring operations Develop your technical and methodological know-how through the opportunities offered within the IT department (training, personal culture, working together with a technical expert from the team) Participate in various follow-up meetings (daily, weekly) Ensure clear reporting and give visibility of your work to your Manager and direct hierarchy Record and qualify technical incidents. Complete tickets and statuses correctly Participate in the diagnosis and resolution of incidents and problems Ensure problem management in the event of recurring incidents, first finding a workaround solution if necessary then secondly a definitive and lasting solution Process requests for changes to its scope and monitor their completion. Provide assistance to the EGIS change manager to technically qualify requests and participate in the CAB (Change Advisory Board) if necessary. Evaluate the risks and possible impacts. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 5 years of experience in IT monitoring and operations pilot roles, with a minimum of knowledge in network and system administration. In-depth knowledge of monitoring technologies. Users satisfaction centric Excellent communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders at all levels of the organization. Proven track record of delivering high-quality customer support and service excellence in a dynamic and fast-paced environment. Relevant CENTREON certifications would be appreciated and are highly desirable. Additional Information Personal Attributes: Strong analytical and problem-solving skills with the ability to think critically and act decisively. Excellent communication and teamwork abilities to collaborate effectively with cross-functional teams. Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment. Keen attention to detail and a proactive approach to identifying and mitigating security risks. Show more Show less

WHAT YOU’LL DO: The Senior Director in the Product/Customer Support is responsible for leading a Team of Managers, Assistant Manager, leads and associates, as well as acting as a knowledge resource for Product Lines owned (i.e., Leasing, Maintenance, Single Family, among others); and/or Contact Types assigned (i.e., Email, Chat, Voice, Technical etc.); ensuring consistent delivery of the high-quality products delivered by RealPage. The tasks include but are not limited to assisting the Manager with staffing, quality control, has shared accountability to overall customer satisfaction, problem identification and reporting assignments, assists in managing to achieve departmental SLA’s (service level agreements), and has shared accountability. Senior Director will have direct responsibility for their team's daily performance, working with Workforce Management for the scheduling of the agents, daily/weekly/monthly reporting; schedule adherence; assist with training as it pertains to the position and providing input into performance reviews. The Senior Director will also play an active role in ensuring that department goals are being met or exceeded. Adequate training and understanding must be met with an ability to learn multiple software systems to support the different products. Must provide ownership of the position and be able to effectively escalate problems or issues as they arise based off trained protocol. PRIMARY RESPONSIBILITIES: Performance: Collaborate with Managers/ Asst Manager/ Team leads to drive day-to-day operations in a seamless manner to ensure the group’s deliverables are met Validate the process efficiency ideas within the group and shortlist the potential ideas for implementation by partnering with the manager Assist the team to complete the project and involve in cross-functional projects as needed Analyze and Derive insights from the reports and assist the managers Partners with the manager to prepare the goals relevant to the process and in line with the business KPI’s Maintain seamless communication with the stakeholders Process : Oversee initiatives for multiple BUs/products, taking end to end ownership regarding piloting and stabilizing new products, onboard, train and set to high performance of all new hires. Leading Support transformation initiatives, driving global projects with minimum or no dependency. Monitors and directs the team regarding escalation management of backlog to ensure team can meet SLS standards. Coordinate with the Managers/ Asst Manager/ Team leads and handle the leave management for the team effectively ensuring right staffing Conduct annual performance reviews for the team members and work towards consolidation of performance ratings at team level Evaluate team members performance and initiate PIP as required along with providing support. Analyze the volume trends and provide inputs to the manager People: Managing a team of 150+ employees’ group. Conduct formal and informal connects to build strong working relationships with the Team Leads and team members to retain the talent. Driving Participation of the teams in engagement surveys and conduct collaboration activities Drive the completion of assigned courses and nominate team members for Instructor Led Trainings Validate the nominations and provide recommendations related to Rewards and Recognition Participate in the hiring process Show more Show less

SUMMARY: Realpage Customer Support is the largest centralized leasing and maintenance phone/email/chat/technical support for the Multifamily and Senior housing industry in the US. Our India and Philippines offices serve as a global expansion strategy providing business continuity, access to a pool of highly skilled service associates, and ability to provide competitive rates to our partners. Our well-trained associates work around the clock as a natural extension to our partners' onsite teams to field thru prospect inquiries and resident maintenance requests via multiple contact channels (phone, chat, email, technical support etc.) We are also our partners' "first responders" regarding maintenance issues 24/7. We never miss an opportunity to deliver exceptional prospect and resident experiences with our encouraging team who believe in doing their best and helping our clients! For more information about our Global Contact Center, you may also visit: RealPage Support | Technical and Product Support Services | RealPage WHAT YOU’LL DO The Senior Director in the Product/Customer Support is responsible for leading a Team of Managers, Assistant Manager, leads and associates, as well as acting as a knowledge resource for Product Lines owned (i.e., Leasing, Maintenance, Single Family, among others); and/or Contact Types assigned (i.e., Email, Chat, Voice, Technical etc.); ensuring consistent delivery of the high-quality products delivered by RealPage. The tasks include but are not limited to assisting the Manager with staffing, quality control, has shared accountability to overall customer satisfaction, problem identification and reporting assignments, assists in managing to achieve departmental SLA’s (service level agreements), and has shared accountability. Senior Director will have direct responsibility for their team's daily performance, working with Workforce Management for the scheduling of the agents, daily/weekly/monthly reporting; schedule adherence; assist with training as it pertains to the position and providing input into performance reviews. The Senior Director will also play an active role in ensuring that department goals are being met or exceeded. Adequate training and understanding must be met with an ability to learn multiple software systems to support the different products. Must provide ownership of the position and be able to effectively escalate problems or issues as they arise based off trained protocol. PRIMARY RESPONSIBILITIES: Performance: Collaborate with Managers/ Asst Manager/ Teamleads to drive day-to-day operations in a seamless manner to ensure the group’s deliverables are met Validate the process efficiency ideas within the group and shortlist the potential ideas for implementation by partnering with the manager Assist the team to complete the project and involve in cross-functional projects as needed Analyze and Derive insights from the reports and assist the managers Partners with the manager to prepare the goals relevant to the process and in line with the business KPI’s Maintain seamless communication with the stakeholders Process: Oversee initiatives for multiple BUs/products, taking end to end ownership regarding piloting and stabilizing new products, onboard, train and set to high performance of all new hires. Leading Support transformation initiatives, driving global projects with minimum or no dependency. Monitors and directs the team regarding escalation management of backlog to ensure team can meet SLS standards. Coordinate with the Managers/ Asst Manager/ Teamleads and handle the leave management for the team effectively ensuring right staffing Conduct annual performance reviews for the team members and work towards consolidation of performance ratings at team level Evaluate team members performance and initiate PIP as required along with providing support. Analyze the volume trends and provide inputs to the manager People: Managing a team of 150+ employees’ group. Conduct formal and informal connects to build strong working relationships with the Team Leads and team members to retain the talent. Driving Participation of the teams in engagement surveys and conduct collaboration activities Drive the completion of assigned courses and nominate team members for Instructor Led Trainings Validate the nominations and provide recommendations related to Rewards and Recognition Participate in the hiring process REQUIRED SKILLS / KNOWLEDGE / ABILITIES Software Engineering degree is preferred. 20 plus years of overall management experience, 15 plus years of experience in managing international voice/Chat technical and non-technical teams of at least 100+ customer support representatives or support staff. Customer Service experience and notable accomplishments in a customer/client service/customer support environment. Strong knowledge of robust technology in a multi-channel customer support operation (i.e., voice, email, web, chat, technical etc.). Technical Support expertise and any notable accomplishments in a customer/client service/customer support environment. Preferrable knowledge in MYSQL, HTML, API Calling, MS Excel, Power BI). Proven track record in Operations role, including the ability to improve processes, workflows, deliver substantial savings and achievement of operational targets. Highly motivated and committed individual to meet department and corporate objectives. Constant drive to improve company performance and results. Must thrive in fast paced environment contributing to positive culture. Data driven/analytical orientation. Highly engaged and customer focused with strong demonstration of customer service techniques and excellent interpersonal skills. Demonstrable experience in driving results and management of teams to improve and exceed expectations. Must exhibit excellent leadership, communication, and interpersonal skills

Job Title: Debate Teaching Associate Location : Lajpat Nagar, Delhi Type: Full Time About us Aawaaz Education Services is an education support organisation with over ten years of experience in education, research, and program evaluation. Aawaaz partners with schools to develop and implement holistic, context-specific learning interventions that prioritise 21st-century skills such as communication, collaboration, creativity, leadership, and critical thinking. It works with students from grades 4 to 12, across both private and under-resourced government schools in India. Originally founded as a grassroots initiative, Aawaaz has grown into a structured organisation comprising three branches: Aawaaz Education Services , which delivers customised curricula and teaching support to schools. The Aawaaz Foundation , which works in outreach and nonprofit education programs. The Aawaaz Research Wing , which conducts educational research, monitoring, and evaluation across diverse contexts. Together, these branches allow Aawaaz to provide integrated, practical, and reflective education services that not only supplement the formal curriculum but also encourage systemic change in the Indian education landscape. Aawaaz develops academic and co-curricular modules, including debate, public speaking, theatre, MUN, social sciences, and creative writing, for diverse school communities across India. These programs are created in collaboration with experts from institutions like the University of Sussex and UC San Diego, and are aligned with NEP and NCF guidelines. Beyond curriculum, Aawaaz also organises educational events such as debate tournaments, literature festivals, and MUNs, handling end-to-end planning to build students’ real-world skills. Additionally, Aawaaz conducts large-scale educational research across multiple states, focusing on student well-being, gender sensitivity, and teacher capacity, with a strong emphasis on ethics and child safety. About the role: Aawaaz is currently hiring Teaching Associates to work with school students across Delhi-NCR, primarily in the subject area of Debate . This role involves classroom facilitation, curriculum execution, program design, and partnership management. You will be part of a close-knit, highly collaborative team and engage directly with students, teachers, and school leadership. The role combines teaching, coaching, and content creation—making it ideal for individuals who want to grow as educators while contributing to systemic change. Core Responsibilities Classroom Facilitation -Take regular sessions with students across Grades 4 to 12. -Teach both conventional and parliamentary debate formats. -Scaffold learning based on student age and ability. -Use inquiry-based, interactive pedagogies to build student interest and participation. Curriculum Design -Co-create and refine lesson plans in debate and public speaking. -Integrate global awareness, reasoning skills, and empathy-building exercises. -Develop activities and case studies that connect students with current affairs and real-world issues. Student Training -Train students in speech structuring, rebuttals, diplomacy, and argument mapping. -Encourage research synthesis, position paper writing, and case preparation. -Mentor students for school-level showcases and inter-school competitions. Event Management -Organize and moderate student showcases, debate tournaments, and workshops. -Collaborate with school teams to manage logistics and outcomes. Client and Partner Communication -Serve as the point of contact for schools you are assigned. -Ensure timely communication, feedback sharing, and program coordination. Curriculum Piloting -Create debate curricula for various grades and rigour levels. Qualifications Required Undergraduate (in any stream) with 0-2 years of relevant work experience, preferably in a role that required teaching, writing proposals and reports, i.e consulting, research, legal, etc. Preference will be given to applicants with significant Debate experience — either as participants, trainers, or organisers. Prior experience in motion development. Exceptional English language communication skills — both written and verbal. Possesses knowledge of Microsoft Office and Google products. Ability to travel in India Strong reasoning and problem-solving skills, to respond to the needs of students. Excellent project and time management- Highly organised with the ability to set clear plans and adapt them when required to ensure you meet ambitious project goals within clear timeframes. Additional Requirements Strong interpersonal skills, which enable you to build meaningful relationships with diverse others and invest in them, and a focus on collaborating to reach outcomes with teams. A belief that every child deserves an excellent education and that every single child has the ability to be successful academically, whatever their background. Believes in the cause and is in it for the long haul. Growth-oriented mindset and a drive to develop oneself as well as to challenge and improve existing systems and approaches. Demonstrate emotional maturity, trust, effective relationship-building and teamwork with adults in order to achieve results Strong desire to learn new things and grow professionally Inspiring committed and positive action toward individual and organisational goals Interested candidates can apply on the following google form: https://forms.gle/BhB54KEPYLPr9wjb6 Full job description: https://docs.google.com/document/d/1yoBBjPN0nSZ3v8DL216pN2k24pF6tPVFi3G65NkGs1M/edit?usp=sharing Show more Show less

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions. The Work itself: Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Demonstrates basic knowledge and asks questions about project requirements. Reviews and asks questions about solution strategies that improve the design and functionality of a payment product feature. Applies standard processes on the use of front-end programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements, under close guidance. Works under close guidance from others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products. Identifies and advances bugs that threaten website functionality The Skills You Bring: Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++) Builder: Experience building and deploying modern services and web applications with quality and scalability Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications •1+ years of relevant work experience and a Bachelors degree Preferred Qualifications •Full Stack Software Development experience in large scale mission critical applications. •Mandatory experience with n-tier web application development and experience in Java/J2EE or other frameworks. •Solid experience in frameworks like Spring or Spring Boot, Sprint MVC, JPA, Hibernate. •Expertise with RDBMS systems like MySQL, SQL Server, Oracle or DB2. •Experience working on UI/Web development using Angular/React, JavaScript, JQuery, and HTML/CSS technologies is required. •Proficient in Web Services/API Development using SOAP or REST, JSON and XML. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Show more Show less

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Microsoft endpoint Configuration Manager/SE. In this role, you will: Responsible in managing, planning, scheduling, controlling and release of a packaged software and Monthly patches through different stages and environments, including software testing and MECM deployments to Production Windows machines, SSD’s (ATM’s) and MAC machines using JAMF for centralized countries only. Co-ordinate with other teams (Packaging, Gate Keeping, MECM, Build Teams and Patch Governance teams) to release of new software and patches in accordance with CWD Standards. Testing applications and patches before rollout to minimize incidents affecting users. Providing users an opportunity to accept functionality of software before it is fully implemented. Maintaining structured approach to rolling out all new software. Piloting in advance of rollouts, which means that users do not experience system downtime. Perform investigation, based on problem records or incidents, passed by 2nd line teams, Testing COE, MECM team and other support areas (2nd level), for package related issues. Promote teamwork within the team. Assist other team members with process related queries. Stop escalations for other team members wherever applicable and possible. Streamlining Process with new automations. Requirements To be successful in this role, you should meet the following requirements: Minimum 5 years of experience in software and Patch deployments through MECM, SQL queries and Active Directory. Candidate should be at least a graduate in any discipline with 5 years of IT experience. Ability to work under pressure and deliver within limited timescales, whilst maintaining quality. Ability to prioritize and deliver service, to agreed service levels, within a diverse and constantly changing technical environment. Willingness to work outside office hours on occasions, including weekends. Enthusiasm for new technologies and change. Good working knowledge of SQL queries, Windows Operating Systems and Active Directory. Strong interpersonal skills & good customer service skills. Good communication skills, both verbal and written. Strong analytical skills to quickly assess situations, their impact and options for resolution with high level of judgment and decision-making skills. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India Show more Show less

Summary Realpage Customer Support is the largest centralized leasing and maintenance phone/email/chat/technical support for the Multifamily and Senior housing industry in the US. Our India and Philippines offices serve as a global expansion strategy providing business continuity, access to a pool of highly skilled service associates, and ability to provide competitive rates to our partners. Our well-trained associates work around the clock as a natural extension to our partners' onsite teams to field thru prospect inquiries and resident maintenance requests via multiple contact channels (phone, chat, email, technical support etc.) We are also our partners' "first responders" regarding maintenance issues 24/7. We never miss an opportunity to deliver exceptional prospect and resident experiences with our encouraging team who believe in doing their best and helping our clients! For more information about our Global Contact Center, you may also visit: RealPage Support | Technical and Product Support Services | RealPage What You’ll Do The Director II in the Product/Customer Support is responsible for leading a Team of Managers, Assistant Manager, leads and associates, as well as acting as a knowledge resource for Product Lines owned (i.e., Leasing, Maintenance, Single Family, among others); and/or Contact Types assigned (i.e., Email, Chat, Voice, Technical etc.); ensuring consistent delivery of the high-quality products delivered by RealPage. The tasks include but are not limited to assisting the Manager with staffing, quality control, has shared accountability to overall customer satisfaction, problem identification and reporting assignments, assists in managing to achieve departmental SLA’s (service level agreements), and has shared accountability. Director II will have direct responsibility for their team's daily performance, working with Workforce Management for the scheduling of the agents, daily/weekly/monthly reporting; schedule adherence; assist with training as it pertains to the position and providing input into performance reviews. The Director II will also play an active role in ensuring that department goals are being met or exceeded. Adequate training and understanding must be met with an ability to learn multiple software systems to support the different products. Must provide ownership of the position and be able to effectively escalate problems or issues as they arise based off trained protocol. Performance PRIMARY RESPONSIBILITIES: Collaborate with Managers/ Asst Manager/ Teamleads to drive day-to-day operations in a seamless manner to ensure the group’s deliverables are met Validate the process efficiency ideas within the group and shortlist the potential ideas for implementation by partnering with the manager Assist the team to complete the project and involve in cross-functional projects as needed Analyze and Derive insights from the reports and assist the managers Partners with the manager to prepare the goals relevant to the process and in line with the business KPI’s Maintain seamless communication with the stakeholders Process Oversee initiatives for multiple BUs/products, taking end to end ownership regarding piloting and stabilizing new products, onboard, train and set to high performance of all new hires. Leading Support transformation initiatives, driving global projects with minimum or no dependency. Monitors and directs the team regarding escalation management of backlog to ensure team can meet SLS standards. Coordinate with the Managers/ Asst Manager/ Teamleads and handle the leave management for the team effectively ensuring right staffing Conduct annual performance reviews for the team members and work towards consolidation of performance ratings at team level Evaluate team members performance and initiate PIP as required along with providing support. Analyze the volume trends and provide inputs to the manager People Managing a team of 150+ employees’ group. Conduct formal and informal connects to build strong working relationships with the Team Leads and team members to retain the talent. Driving Participation of the teams in engagement surveys and conduct collaboration activities Drive the completion of assigned courses and nominate team members for Instructor Led Trainings Validate the nominations and provide recommendations related to Rewards and Recognition Participate in the hiring process Required Skills / Knowledge / Abilities Software Engineering degree is preferred. 20 plus years of overall management experience, 15 plus years of experience in managing international voice/Chat technical and non-technical teams of at least 100+ customer support representatives or support staff. Customer Service experience and notable accomplishments in a customer/client service/customer support environment. Strong knowledge of robust technology in a multi-channel customer support operation (i.e., voice, email, web, chat, technical etc.). Technical Support expertise and any notable accomplishments in a customer/client service/customer support environment. Preferrable knowledge in MYSQL, HTML, API Calling, MS Excel, Power BI). Proven track record in Operations role, including the ability to improve processes, workflows, deliver substantial savings and achievement of operational targets. Highly motivated and committed individual to meet department and corporate objectives. Constant drive to improve company performance and results. Must thrive in fast paced environment contributing to positive culture. Data driven/analytical orientation. Highly engaged and customer focused with strong demonstration of customer service techniques and excellent interpersonal skills. Demonstrable experience in driving results and management of teams to improve and exceed expectations. Must exhibit excellent leadership, communication, and interpersonal skills Show more Show less

Job Description Orchestration Platform 1.0 & Orchestration Platform Modernization team is looking for strong Handson prodessional in GraphQL Basic and Advanced GraphQL Concepts.Development experience in API Platform and build and maintained RESTful & GraphQL API catalogs. Candidate should have deep understanding of API Orchestration design pattern & follows API Platform Security best practices for API coarse grained and fine grained authorization Our teams embrace the rapid development techniques, acts as abstraction services for ALFA - Core Lending Platform for Originations, Receivables & Collection Business Process. Job Description Bachelor’s degree or equivalent 8-12 Years of software development experience Experience of working to customer requirements, coordinating delivery of quality code within an agreed time-box Strong prioritisation, co-ordination, organisational and communication skills, with ability to work in a large diverse team Demonstrated evidence of architecture practices Customer focused and strong team orientation Ability to work closely within an Agile and PDO team environment Self-starter and fast-learner Strong drive for high quality performance and value add results Demonstrated commitment to quality and delivery timing Ability to handle multiple assignments with minimal direction Ability to work in a highly regulated, financial environment Willing to be flexible in terms of tasks and timings Exposure to GraphQL Schema Composition Deep Understanding of GraphQL Schema Contracts & Varients Good to have understanding of Policy Engine and GraphQL Coprocessor pattern Understanding of Apollo Studio GraphOS Understanding of Spring Boot Graph Framework or equivalent Netflix DGS Framework (Domain Graph Service Framework) Understand GraphQL schema UNION,ExtendedScalers HandsOn Experience with GraphQL Error Handling Working experience in GraphQL Continuous Integration & Continuous Deployments Good to have GraphQL Observability, Metrics & Monitoring with Tool GCP Cloud Monitoring, Splunk & Dynatrace Exposure or experience in the following technologies: Java IntelliJ IDEA/Eclipse & Visual Code Spring Boot/Spring Reactive & Spring Batch GCP Cloud Build and Cloud Run Secret Manager, PubSub, Schedulers GraphQL BigQuery or BigTable Experience would be added advantage Experience in designing GQL Schema as per domain business requirements Experience in Schema Stiching using Composable Architecture Pattern Apollo Server - creating/managing backend app using programming language Java or NodeJS Apollo Studio- Exposure to Apollo Studio, Apollo Explorer/Playground to test & build queries & mutation operations Experience is using Apollo Client Library for FE apps & Webclient library for Spring Boot apps Defining a GraphQL query, Understand GraphQL Query Plan & Query Cost Analysis Experience in using useQuery & useMutation hook Hands on experience in writing GraphQL query resolvers and mutation resolvers Experience in API Orchestration and Composing Federated Query Experience in writing abstraction services Experience is GraphQL Security - Coarse Grained & Fine Grained Authorization Experience in participating in GraphQL Penetration testing and GraphQL thread modelling meeting with cybersecurity team GitHub Database (PostGres Cloud SQL) Fossa, SonarQube, Checkmarx, Cycode Experience in API Security Tool: 42Crunch Experience in API automation tool Newman and Jmeter Responsibilities RESPONSIBILITIES Experience piloting new technologies and designing implementation strategies Experience designing and implementing enterprise best practices regarding existing or new technology/tooling Experience of senior responsibilities including: Dev Code Reviews Change management Building technical roadmaps/backlogs Exposure or experience in the following Skills and Techniques: Agile/PDO Ceremonies People & Skills Coaching Coordination and logistical planning Business focused cascades of technical strategies and/or roadmaps Experience using Test Driven Development (TDD) and Behaviour Driven Development (BDD) Qualifications Bachelor’s degree or equivalent 8-12 Years of software development experience Good to have experience in Banking or BFSI Show more Show less

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions. The Work itself: Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities Essential Functions: Demonstrates basic knowledge and asks questions about project requirements. Reviews and asks questions about solution strategies that improve the design and functionality of a payment product feature. Applies standard processes on the use of front-end programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements, under close guidance. Works under close guidance from others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products. Identifies and advances bugs that threaten website functionality The Skills You Bring : Energy and Experience : A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale Challenge the Status Quo : Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions Language Expertise : Expertise in one or more general development languages (e.g., Java, C#, C++) Builder : Experience building and deploying modern services and web applications with quality and scalability Learner : Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc. Partnership : Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams **We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications Basic Qualifications Bachelor's degree, OR 3+ years of relevant work experience Preferred Qualifications Bachelor's degree, OR 3+ years of relevant work experience Experience in UI development using React/Angular Node.js/Javascript or Java/Python React/Angular for front-end Bachelor's degree in Computer Science or related technical discipline required, advanced degree is a plus. MVC (model-view-controller) for end-to-end development SQL/NoSQL technology. Familiar with Databases like Oracle, DB2, SQL Server, etc. Web Services (REST/ SOAP/gRPC) Expertise in design and management of complex data structures and data processes Experience working in an Agile and Test-Driven Development environment. Experience with Continuous Integration and Automated Test tools such as Jenkins, Artifactory, Git, Selenium, Chef desirable Strong service architecture and development experience with high performance and scalability Strong on driving for results and self-motivated, strong learning mindset, with good understanding of related advanced/new technology. Keep up with the technology development in the related areas in the industry, which could be leveraged to enhance current architectures and build durable new ones. Strategic thinker and good business acumen to orient data engineering to the business needs of internal clients Demonstrated intellectual and analytical rigor, strong attention to detail, team oriented, energetic, collaborative, diplomatic, and flexible style Payment industry experience is a plus. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Show more Show less

A drone pilot controls a drone, causing it to take off, stay on course, perform any required actions, and land safely. It is the responsibility of drone pilots to conduct safety tests, oversee vehicle performance, and assess drone systems Required Candidate profile Location : - Chandigarh,Hyderabad/Secunderabad,Patna,Ahmedabad,Jammu,Bhopal,Pune,Kolkata,Delhi / NCR,Bihar, Jammu & Kashmir, Madhya Pradesh

Role Description Who we are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of over 30,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world. Visit us at Chief Infrastructure Architect - Director You Are A visionary and highly experienced Chief Infrastructure Architect to lead the enterprise-wide technology architecture across all infrastructure domains. With over 25+ years of proven expertise, the ideal candidate will shape the strategy, design, and transformation of complex infrastructure landscapes—including Wintel, Linux, Network, Voice, Collaboration, Mobility, Observability, End-User Computing, End-User Services, and Service Desk. This role acts as a key advisor to senior leadership and ensures that infrastructure investments align with organizational goals, operational resilience, scalability, and innovation. The Opportunity Define and lead the end-to-end infrastructure architecture strategy for enterprise systems, ensuring alignment with digital transformation goals. Design scalable, secure, and high-performing solutions across multiple domains: Wintel & Linux platforms Network (LAN/WAN/SD-WAN, Wireless, Firewalls) Unified Communication/Voice/Collaboration (Cisco, MS Teams) Mobility & Endpoint Management (Intune, MDM/UEM) Observability and Monitoring (ELK, Prometheus, AppDynamics, etc.) End-User Computing (VDI, physical endpoints, OS lifecycle) End-User Services and Service Desk (ITSM, automation, FCR, CSAT) Serve as a trusted advisor to business and IT executives, translating business requirements into future-ready technical solutions. Lead the architecture governance process and ensure adherence to enterprise standards and regulatory frameworks. Guide infrastructure modernization efforts (cloud adoption, automation, containerization, Zero Trust, SASE, etc.) Evaluate emerging technologies and provide recommendations for adoption or piloting. Collaborate with delivery, engineering, security, DevOps, and application teams to ensure cohesive solutions. Create blueprints, reference architectures, and roadmaps for transformation initiatives. Review RFPs/RFIs and support pre-sales and solutioning efforts for large-scale deals. Mentor a team of architects and senior engineers across domains, fostering knowledge sharing and architectural excellence. What You Need Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. 20+ years of experience in IT Infrastructure and Architecture, with deep, hands-on exposure across all major domains. Proven track record in designing and delivering enterprise-grade infrastructure architectures at scale. Strong knowledge of ITSM, ITIL, and service management practices. Expertise in both traditional data center and cloud-native infrastructures (AWS, Azure, Hybrid Cloud) Excellent communication, leadership, and stakeholder management skills. Deep understanding of security frameworks, DR/BCP planning, and compliance mandates (ISO, NIST, etc.) Preferred Certifications TOGAF or equivalent Enterprise Architecture certification. ITIL Expert / Foundation v4 Microsoft, Cisco, VMware, or Red Hat advanced certifications. Cloud Architect Certifications (AWS Solution Architect Professional, Azure Solutions Architect Expert) What We Believe We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion, and to place people at the center of everything we do. Humility We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity Through business, we will better the lives of those less fortunate than ourselves. Integrity We honor our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. Skills Solution Architecture,Architecture,Technical Architecture Show more Show less

Software Developer II - ServiceNow Hyderabad, India; Gurgaon, India Information Technology 315499 Job Description About The Role: Grade Level (for internal use): 09 S&P Global – Corporate About the Role: Software Developer II – ServiceNow The Team: The ServiceNow team at S&P Global is committed to driving innovation and enhancing the end-user experience across the organization. We work collaboratively with a diverse group of professionals, including administrators, developers, business analysts, and ITSM process leads. Our team values a global mindset, effective communication, and a proactive approach to problem-solving. We are focused on delivering transformational solutions that modernize our work environment and increase productivity. Responsibilities and Impact: Play a critical role in driving the strategic direction and continual development of the ServiceNow platform. Collaborate with ServiceNow Administrators, Developers, Business Analysts, ITSM Process Leads, consulting partners, QA, and UAT stakeholders. Support the maturation of the ServiceNow platform by leveraging a diverse background in ITSM processes and mature implementations. Partner with Business Analysts and ITSM Process Leads to strategize, plan, and execute both regular and transformative updates. Assist in major project initiatives, enhancements, analysis, and provide day-to-day support. Adopt a flexible, agile approach to adapt to changing business needs and requirements. Contribute to business-as-usual updates, transformational initiatives, and platform health/stability activities to increase end-user productivity globally. Report to the ServiceNow Platform Lead and play an instrumental role in evolving ServiceNow offerings and providing innovative technical solutions to modernize the end-user experience. Play a key role within the ServiceNow development team, providing sound and scalable development/configuration recommendations that meet business requirements. Drive and support automated processes within ServiceNow to facilitate efficient business processes. Work within Agile methodologies to ensure efficient project execution. Integrate with and support the QA automation team’s activities to ensure quality deliverables. Partner with the UX team to drive improvements to the overall user experience, including UI, processes, and information architecture. Keep abreast of developments in the ServiceNow platform and best practices to ensure cutting-edge solutions. Create resilient processes and applications that are dependent upon external APIs. Write and evaluate technical and functional requirements to ensure comprehensive project documentation. What We’re Looking For: Basic Required Qualifications: Bachelor's degree in Computer Science, Information Systems, or Engineering, or equivalent work experience. 3-6 years’ experience in ServiceNow configuration, development, and management. Hands-on experience launching and managing multiple ITSM services. Demonstrable experience piloting and driving new modules and functionality. Strong ServiceNow development and scripting skills, particularly in JavaScript. Experience using the ServiceNow Glide JavaScript libraries. Experience with custom layouts using AngularJS. Demonstrable experience in scoped application development. Ability to take initiative without explicit direction. Strong interpersonal skills with the ability to work effectively in a cross-functional and multi-national team across multiple time zones. Proven ability to work independently and as part of a team in a fast-paced, dynamic environment. Excellent problem-solving skills and attention to detail. Experience in integrating third-party applications with ServiceNow. Familiarity with Agile development methodologies and practices. Additional Preferred Qualifications: Experience with ServiceNow upgrades or worked on ITSM and SRM modules with end-to-end deployment of code. Good communication skills, able to articulate challenges, blockers, and queries to stakeholders. Demonstrable experience in scoped application development. Ability to work effectively in cross-functional and multi-national teams, with a preference for working in the 12-9 PM IST window. Certifications like ITIL or CIS-ITSM will be a plus point. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 315499 Posted On: 2025-05-12 Location: Hyderabad, Telangana, India

Software Developer II – ServiceNow Noida, India; Gurgaon, India Information Technology 314592 Job Description About The Role: Grade Level (for internal use): 09 S&P Global – Corporate About the Role: Software Developer II – ServiceNow The Team: The ServiceNow team at S&P Global is committed to driving innovation and enhancing the end-user experience across the organization. We work collaboratively with a diverse group of professionals, including administrators, developers, business analysts, and ITSM process leads. Our team values a global mindset, effective communication, and a proactive approach to problem-solving. We are focused on delivering transformational solutions that modernize our work environment and increase productivity. Responsibilities and Impact: Play a critical role in driving the strategic direction and continual development of the ServiceNow platform. Collaborate with ServiceNow Administrators, Developers, Business Analysts, ITSM Process Leads, consulting partners, QA, and UAT stakeholders. Support the maturation of the ServiceNow platform by leveraging a diverse background in ITSM processes and mature implementations. Partner with Business Analysts and ITSM Process Leads to strategize, plan, and execute both regular and transformative updates. Assist in major project initiatives, enhancements, analysis, and provide day-to-day support. Adopt a flexible, agile approach to adapt to changing business needs and requirements. Contribute to business-as-usual updates, transformational initiatives, and platform health/stability activities to increase end-user productivity globally. Report to the ServiceNow Platform Lead and play an instrumental role in evolving ServiceNow offerings and providing innovative technical solutions to modernize the end-user experience. Play a key role within the ServiceNow development team, providing sound and scalable development/configuration recommendations that meet business requirements. Drive and support automated processes within ServiceNow to facilitate efficient business processes. Work within Agile methodologies to ensure efficient project execution. Integrate with and support the QA automation team’s activities to ensure quality deliverables. Partner with the UX team to drive improvements to the overall user experience, including UI, processes, and information architecture. Keep abreast of developments in the ServiceNow platform and best practices to ensure cutting-edge solutions. Create resilient processes and applications that are dependent upon external APIs. Write and evaluate technical and functional requirements to ensure comprehensive project documentation. What We’re Looking For: Basic Required Qualifications: Bachelor's degree in Computer Science, Information Systems, or Engineering, or equivalent work experience. 3-6 years’ experience in ServiceNow configuration, development, and management. Hands-on experience launching and managing multiple ITSM services. Demonstrable experience piloting and driving new modules and functionality. Strong ServiceNow development and scripting skills, particularly in JavaScript. Experience using the ServiceNow Glide JavaScript libraries. Experience with custom layouts using AngularJS. Demonstrable experience in scoped application development. Ability to take initiative without explicit direction. Strong interpersonal skills with the ability to work effectively in a cross-functional and multi-national team across multiple time zones. Proven ability to work independently and as part of a team in a fast-paced, dynamic environment. Excellent problem-solving skills and attention to detail. Experience in integrating third-party applications with ServiceNow. Familiarity with Agile development methodologies and practices. Additional Preferred Qualifications: Experience with ServiceNow upgrades or worked on ITSM and SRM modules with end-to-end deployment of code. Good communication skills, able to articulate challenges, blockers, and queries to stakeholders. Demonstrable experience in scoped application development. Ability to work effectively in cross-functional and multi-national teams, with a preference for working in the 12-9 PM IST window. Certifications like ITIL or CIS-ITSM will be a plus point. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 314592 Posted On: 2025-05-12 Location: Noida, Uttar Pradesh, India

Research Associate - AI Health Project Project Title: Use of AI in improving health care in India Country: India Start Date: May - December 2025 Length of Commitment: 6 months initial commitment, with scope to extend Partners in the Project: None Education: Bachelor’s or Master’s in Economics, or related quantitative social science fields Organisation: J-PAL South Asia at IFMR Professors Pascaline Dupas, Duncan Webb, and Patrick Agte seek a qualified applicant for the position of Research Associate based in India. The position offers an opportunity to gain first-hand field experience while undertaking cutting-edge development research. The RA will work on-site in Rajasthan and will work very closely with the Principal Investigators. Context Despite improvements in the health infrastructure in India, challenges persist due to information frictions and capacity constraints and recent advancements in the AI technology present a good opportunity to address and solve these challenges. Use of AI can be easy and low-cost in resource-constrained settings, especially in primary care in India. where it can enable gathering of patient data and provision of accurate and personalized health information. It can potentially help patients seek healthcare community workers prioritize the high-risk cases, help the doctors access detailed patient summaries, which could improve accuracy and optimize their consultation time. This study proposes a randomized controlled trial (RCT) in India to evaluate how AI-generated health information and detailed symptom histories impact healthcare utilization and quality of care. We will deploy an AI chatbot that collects patient symptoms, summarizes key information, and offers context-sensitive recommendations. The intervention targets three points in the healthcare chain: (1) patients, (2) community health workers, and (3) doctors. By randomizing villages into different arms, we will test each layer separately—and also in combination—to pinpoint the mechanisms driving changes in care-seeking behavior, resource allocation by health workers, and the quality of diagnoses and treatments by doctors. Ultimately, the findings will inform how low-cost AI tools can ease capacity constraints, improve quality of care, and enhance the match between healthcare demand and supply in under-resourced settings. In its first phase, the project will focus on piloting via conducting qualitative interviews and initial testing of the chatbot, to inform the research design for the next phase of the study. Research Associate Roles and Responsibilities: The RA will work closely with academic researchers and other field staff to perform a variety of tasks, including, but not limited to: Designing survey questionnaires, conducting qualitative and quantitative research, running pilot exercises, visiting households and facilities to conduct in-depth interviews, refining study design and survey instruments Support/lead in obtaining necessary approvals on the ground for conducting surveys; Oversee the implementation of the proposed activities on the ground; Supervise data collection and data entry and ensure good quality of the data at each of these two stages Assist with data cleaning and preliminary data analysis Assist in preparation of documents and presentations for dissemination Report to the Research Manager and PIs on all of the activities mentioned above Desired Qualifications and Experience: A Bachelors’ or Master’s degree in Economics, or related fields Fluency and excellent communication skills in English and Hindi. Past experience in conducting qualitative interviews or focused-group discussions would be a big plus, Experience living or working in a developing country is required; experience conducting surveys in Rajasthan desirable; Excellent management and organisational skills along with strong quantitative and qualitative skills Flexible, self-motivating, able to manage multiple tasks efficiently, and a team player Knowledge of STATA or R Familiarity with impact evaluations and randomised controlled trials Ability to give and receive completely frank feedback Willingness to live in rural or peri-urban areas and travel extensively to study areas is essential We are looking for a commitment period of 6 months for this position, with the possibility of an extension. Show more Show less

About the School of Human Development (SHD) The School of Human Development (SHD) at IIHS focuses on social transformation. The School understands social transformation as a set of processes that are rooted in, and seek to directly address: Inequality in social status and substantive rights based on identity; The absence of material and economic dignity for the urban majority; and Inequities in political presence, recognition and participation. The School’s core focus areas are: Decent work; Affordable housing; Social inequality; Social protection; Urban health; Community mobilization; Care Infrastructure. About the Care vertical nested under SHD The IIHS Care vertical has several programmes cutting across research and practice which conceptualises and explores feasible care models to address deficits in care, especially in childcare and care for the elderly. Some of the current projects include research to understand experiences across a series of interventions aimed at strengthening the ecosystem of actors involved in building care infrastructure. About ‘Piloting Extended Childcare Models for Informally Working Women in India’ IIHS is providing technical assistance to the Governments of Meghalaya (GoM) and Odisha (GoO) to support the extension of Anganwadi Centres (AWCs) into crèches (AWCCs), in alignment with the PALNA scheme. This support spans diverse geographies—including urban, peri-urban, and rural areas—with a strong focus on enabling these centres to serve as mechanisms for supporting women engaged in informal livelihoods and other vulnerable contexts in building their economic agency. Job Description In line with the objectives of the Palna Mission, IIHS has set up a technical support unit (TSU) to support the development of Anganwadi cum creches (AWCCs) in the state of Odisha. For the TSU, the project is hiring Field Officers based in Odisha, with a preference for candidates familiar with the geography and language of the state. The candidates will work closely with the people and functions of the Department of Women and Child Development (DoWCD), other members of the TSU, especially the Team Lead, and the School of Human Development (SHD), IIHS. These positions will be under the above-mentioned project as Field Officers at State HQ or District HQ. The positions involve various responsibilities aimed at supporting and advancing the implementation of the pilot centres. The project activities present an excellent opportunity to contribute to, and gain insight into, the implementation of government-led social development programs across rural and urban communities in India. The role will include conducting field research, coordinating with various stakeholders involved in pilot implementation, critically monitoring progress on implementation, and supporting any other documentation, analysis, and implementation activities as required. Additionally, the Field Officer assigned to Bhubaneswar (State HQ) will assume extended responsibilities. These include supporting the Team Manager in overseeing program implementation, providing monitoring and supervision, and managing communication and documentation efforts to regularly update the DoWCD on the program’s progress. The incumbents will receive basic orientation on the themes of this project and will be part of the project team based in Odisha and Bengaluru. These will be contractual positions for an initial term of 11 months, renewable on mutual consent. Activities and Tasks Responsibilities would include, but not be limited to, the following: Monitoring and tracking progress and quality of Pilot Centres as per SOP and Monitoring Framework: Regular monitoring (field monitoring and remote monitoring) of all pilot sites and regular visits to experimental sites; Coordinating with government stakeholders and providing relevant technical support to achieve timely and quality implementation of Experimental Pilot centres. This will include: Providing technical and capacity-building support to relevant government stakeholders as required; Implementation of the SOP guidelines on the ground and providing necessary support for it, as well as documenting and reporting on the experience of the implementation; Reflective practice, that is, dynamically engaging with the stakeholders, field realities, government capacity, and the SOP to identify opportunities and ideas for refining the SOP; Supporting the project team in research and documentation on the project as required; Supporting the Odisha TSU in communications and reporting as required; Supporting the Palna program team in the State as required; Providing support to other IIHS activities including academics, research, training, practice, operations and others; Participating in all activities of Institution-building at IIHS; carrying out tasks as assigned by IIHS; and travelling on IIHS work within or outside the country as and when needed. Structure and Reporting The field officers will be External Consultants coordinating with the Team Lead, Odisha TSU and the Head – SHD at IIHS, and will be required to collaborate effectively with a diverse group of internal teams and external individuals/ organisations, and government stakeholders. Person Specification The ideal candidate should have: A graduate or postgraduate degree in Social science, Architecture, Planning, or Management studies; 2-6 years of work experience in a development or public policy related institution, preferably with a prior history of work managing community projects or government stakeholders; Prior experience in managing field operations independently; Strong understanding of project management and operations, with some exposure to research and field work; Excellent communication and stakeholder management skills; Mandatory proficiency in Odiya and English (both spoken and written); Basic proficiency in data management and analysis, or aptitude to learn it. These are contractual engagements for an initial term of 11 months, renewable on mutual consent. The offers will be on an exclusive basis, which implies that other professional assignments (whether compensated or not) that bear a potential conflict of interest with IIHS cannot be undertaken. The search will remain open until the position is filled. Location These positions are based in Odisha. The Field Officer (State HQ) position will be based in Bhubhaneshwar, and other positions will be based in either of these locations: Sambalpur, Nabarangpur, and Balasore/Bhadrak. All the positions will be required to travel across various locations in Odisha. Review and Assessment The role and performance of the incumbent shall be subject to normal review and assessment systems at IIHS. Diversity Policy IIHS is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions. Contact Please write to us at hr@iihs.co.in if you need any clarifications while filling the online application form. Show more Show less

Description The successful candidate will create, develop and drive solutions that lead to a richer end-to-end customer and operations experience, enabling selection expansion, while ensuring safety and compliance Key job responsibilities Operations is at the heart of Amazon’s customer experience and differentiation. Our ambition is to be the earth’s most customer-centric business and set the industry standard for customer innovation and experience. The GSRC Amazon Customer Excellence System (ACES) Team is responsible for driving step-change improvements in the performance of Amazon’s Global Solutions and Risk Compliance space. The Program Manager will work on identified big initiatives / projects/ opportunities across the different Programs owned by Operations Risk Compliance vertical. The PM will go through the complete project lifecycle – Problem definition, Scoping the problem out, Designing Solutions, Testing/ Piloting, Rollout of solutions as well as ensuring sustaining the change. The PM will need to collaborate across multiple stakeholders within GSRC such as operations, capacity planning, learning & development as well as external teams such as tech partners, program teams towards project delivery. This is a fast-paced, challenging and deadline driven environment. We expect the members of the ACES team can develop their careers by progressing to more senior roles within the team or by moving into numerous challenging and sought-after leadership roles in ORC field. Key job responsibilities The Program Manager will work closely with the Sr. Manager PE/ ACES, within GSRC, to deliver on the following:  Work closely with operations and program team to identify areas for improvement  Scope the problems out to define root cause bridge, quantification of root causes, identifying key levers to solve as well as prioritize the root causes basis severity  Design solutions for fixing gaps keeping in mind pros/ cons, short term/ long term, other external changes upcoming, define expected results in terms of input, output, control metrics.  Test/ Pilot solutions to assess the solutions ability to deliver goals/ iterate solutions  Rollout across the program/ across programs, track compliance (define ramp plan, ensure training materials, coordinate with on-boarding/ nesting for trainings)  Design effective ways of ensuring sustainability. Basic Qualifications - Bachelor’s Degree in Engineering or Science-based subject - Relevant project and people management experience in either Business Consulting, compliance, operations, or Supply Chain - Relevant experience in operational, process, and performance improvement projects including process mapping and process re-design - Relevant experience across the full project lifecycle: analysis, design and implementation - Relevant experience in communicating complex concepts with ability to influence diverse audience at different levels - Relevant experience of analyzing and distilling down complex operating models and identifying where the value and opportunity is - Relevant experience in complex change management projects which involves stakeholders that can be skeptical/resistant to change Preferred Qualifications - MBA - Experience dealing with ambiguity, and proficiency of hypothesis-led problem solving - Experience in operating at both a strategic and operational level - Experience in taking unpopular positions with ability to influence senior stakeholder - Relevant experience in driving complex initiatives with limited oversight Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2983034 Show more Show less

Description Operations is at the heart of Amazon’s customer experience and differentiation. Our ambition is to be the earth’s most customer-centric business and set the industry standard for customer innovation and experience. The GSRC Amazon Customer Excellence System (ACES) Team is responsible for driving step-change improvements in the performance of Amazon’s Global Solutions and Risk Compliance space. The Program Manager will work on identified big initiatives / projects/ opportunities across the different Programs owned by Operations Risk Compliance vertical. The PM will go through the complete project lifecycle – Problem definition, Scoping the problem out, Designing Solutions, Testing/ Piloting, Rollout of solutions as well as ensuring sustaining the change. The PM will need to collaborate across multiple stakeholders within GSRC such as operations, capacity planning, learning & development as well as external teams such as tech partners, program teams towards project delivery. This is a fast-paced, challenging and deadline driven environment. We expect the members of the ACES team can develop their careers by progressing to more senior roles within the team or by moving into numerous challenging and sought-after leadership roles in ORC field. Key job responsibilities The Program Manager will work closely with the Sr. Manager PE/ ACES, within GSRC, to deliver on the following:  Work closely with operations and program team to identify areas for improvement  Scope the problems out to define root cause bridge, quantification of root causes, identifying key levers to solve as well as prioritize the root causes basis severity  Design solutions for fixing gaps keeping in mind pros/ cons, short term/ long term, other external changes upcoming, define expected results in terms of input, output, control metrics.  Test/ Pilot solutions to assess the solutions ability to deliver goals/ iterate solutions  Rollout across the program/ across programs, track compliance (define ramp plan, ensure training materials, coordinate with on-boarding/ nesting for trainings)  Design effective ways of ensuring sustainability. Basic Qualifications Bachelor’s Degree in Engineering or Science-based subject Relevant project and people management experience in either Business Consulting, compliance, operations, or Supply Chain Relevant experience in operational, process, and performance improvement projects including process mapping and process re-design Relevant experience across the full project lifecycle: analysis, design and implementation Relevant experience in communicating complex concepts with ability to influence diverse audience at different levels Relevant experience of analyzing and distilling down complex operating models and identifying where the value and opportunity is Relevant experience in complex change management projects which involves stakeholders that can be skeptical/resistant to change Preferred Qualifications MBA Experience dealing with ambiguity, and proficiency of hypothesis-led problem solving Experience in operating at both a strategic and operational level Experience in taking unpopular positions with ability to influence senior stakeholder Relevant experience in driving complex initiatives with limited oversight Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2983031 Show more Show less

Digital, Information & Technology Permanent Contract Mid-Senior Level Bengaluru About Us Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world. With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. About the Role The objectives of the EGIS group regarding SUPERVISION services are as follows : Ensure 24/7 supervision of EGIS assets, particularly in a strong context in terms of security and in the face of repeated attacks from hackers who are increasingly familiar with new cyberattack techniques Improve the general level of the SUPERVISION service provided to users of the EGIS group Ensure better control of the supervision of its assets, by ensuring that each request to add/remove equipment or an application is followed by an update of its supervision tool Apply and enrich the supervision instructions which involve the execution of simple tasks such as restarting services on servers via a tool developed specifically for this or sending communications by email Ensure escalations to system administration teams Guarantee obtaining a high level of service, particularly in resolving problems (during recurring incidents) linked to the supervision tool Continue and strengthen the policy of standardization of naming rules and application of surveillance models Contribute to improving the management and control of the assets owned by the EGIS group Optimize the use of this fleet and promote the rapid provision to users of replacement infrastructure equipment in the event of a breakdown Guarantee the good performance of the reporting intended for our professions from CENTREON as well as those intended for Digital IS & IT in terms of availability rate of the EGIS IS (MAP, BAM, MBI) and improve/develop these reports Support EGIS in its critical transformation from OnPremise mode to Cloud mode (AZURE) for all EGIS group data. This potentially involves adaptation to a new supervision tool Performs starting, stopping and permanent monitoring of resources with reference to the day's work schedule. Alerts on-call obligations and intervenes in incidents. Resumption of work after resolution. Feeds the incident database. Maintains piloting documentation. Participate in new projects by integrating applications into monitoring tool and by taking in charge new application production plan Provide technical support to internal users and external customers, addressing inquiries, troubleshooting issues, and resolving problems in a timely and efficient manner (respect of our internal SLA). Foster positive relationships with end-users and stakeholders, ensuring their needs are met and their feedback is valued and acted upon. Stay abreast of emerging technologies, trends, and best practices in IT monitoring Identify opportunities for process improvements and optimization, be a source of suggestions for improvement purposes Ensure the implementation of operating procedures Ensure the drafting of documents related to its activity as part of recurring operations Develop your technical and methodological know-how through the opportunities offered within the IT department (training, personal culture, working together with a technical expert from the team) Participate in various follow-up meetings (daily, weekly) Ensure clear reporting and give visibility of your work to your Manager and direct hierarchy Record and qualify technical incidents. Complete tickets and statuses correctly Participate in the diagnosis and resolution of incidents and problems Ensure problem management in the event of recurring incidents, first finding a workaround solution if necessary then secondly a definitive and lasting solution Process requests for changes to its scope and monitor their completion. Provide assistance to the EGIS change manager to technically qualify requests and participate in the CAB (Change Advisory Board) if necessary. Evaluate the risks and possible impacts. What do we need from you Bachelor's degree in Computer Science, Information Technology, or a related field. 5 years of experience in IT monitoring and operations pilot roles, with a minimum of knowledge in network and system administration. In-depth knowledge of monitoring technologies. Users satisfaction centric Excellent communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders at all levels of the organization. Proven track record of delivering high-quality customer support and service excellence in a dynamic and fast-paced environment. Relevant CENTREON certifications would be appreciated and are highly desirable. What's in it for you? Personal Attributes: Strong analytical and problem-solving skills with the ability to think critically and act decisively. Excellent communication and teamwork abilities to collaborate effectively with cross-functional teams. Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment. Keen attention to detail and a proactive approach to identifying and mitigating security risks.

Job Description Job Purpose : Responsible for implementing strategies for retail door-to-door (D2D) delivery of fuel. This role plays a critical part in driving business growth, ensuring regulatory compliance, and delivering a seamless fuel delivery experience to our customers. Responsibilities # ACCOUNTABILITIES ACTIVITIES 1 Executing Strategy Implement strategy for door-to-door delivery of fuel, aligning with company objectives and regulatory requirements. Analyse market trends, customer preferences, and competitive landscape to identify opportunities and risks for D2D fuel delivery. Monitoring and selection of sustainable models & infrastructure, for fuel distribution models. 2 Executing Retail door delivery Models Conduct Industry Analysis and drive new market opportunities. Categorisation of network and recommending relevant strategies, diversified procedures and strategies for business involving third party investments through franchisees and firms in domain. Guide on the regulations & statutes to align rollouts and consolidation. Drive the internal & external approval process Regional Distribution Establish the Regional Distribution process flow, standards SoPs and controls. Monitor and Support in the roll-out and consolidation phase. In close coordination with EPC, & Marketing teams establish Region-wise wise project charter & costs in facility implementation, branding etc. Execute compelling value propositions for all stake holders as establish. Monitor that Regional teams and franchises are trained on the process, equipment handling, safety practises and standards and process flows. Monitor that Customers are being tagged in the app and orders are flowing to the ROs and TSMs. 4 D2D App Ensure the execution of a mobile application to support D2D business operations, including tracking customer demands, tagging it to the distributors and retail outlets, and facilitating order delivery. Ensure customers are able to place orders, and that these data alerts (orders) are flowing to the right field teams and field teams have access to this data. Ensure a good fuel deliver experience for the customers Monitor vendor performance and address any issues or concerns to ensure the app meets business requirements and user expectations. Track execution against plan, highlight risks & deviations. 5 To plan and coordinate with field sales force for Network creation and achieving sales objectives at individual retail outlets. Guide/Assist Regional teams in screening opportunities, on-boarding, piloting & roll-outs Develop and implement sales schemes for fleet customers Check daily sales reports to track customer acquisition and retention. In case of repeat purchase orders not coming, connect with beg key pleayers to understand their expectations and concerns. Drive KPIs of Sales targets and customer acquisitions. Track, analyse and evaluate margin optimisation variables and opportunities 6 Term Sheet Approvals & Alignment Internal Stake holders Monitor and approve the Term Sheets for the budgets both Capex & Opex for stakeholder approvals, vendor on boarding. Be aware of competitive scenarios and business economics to to monitor and approve deals Review and approve proposals for desired mandates to bring opportunities closure 7 Program Management Continuous engagement with Retail & other Retail and Support teams for effective work group management. Effective coordination with Vendors/ statutory bodies for aligned rollout & management.. 8 Monitor Compliance & performance reports Monitor app performance and user feedback to identify areas for improvement and implement enhancements as needed. Monitor process adherence and effectiveness. Monitor adherence to the SOP standards and process flows Monitor daily, weekly and monthly reports 9 Best Practices Integration & Statutory Norms Bring in best practices from both industry and non-industry sectors to inform app development processes, user experience design, and data management strategies. Be abreast on Statutory norms & Industry trends. Continuously assess emerging technologies and industry trends to identify opportunities for app enhancements and improvements. Qualifications Educational Qualifications & Certifications: Engineering graduate or Post Graduate In Marketing Managements from reputed Institutions Relevant (Functional/Level) & Total Years of Experience: Minimum of 15-20 years’ experience, preferably 8 years in Petroleum Industry operating in domain of Retail Marketing & Operations. Should have experience of establishing new business/segment or should have handled big scale projects from conceptualization to execution at National level. Show more Show less

About Nextyn Nextyn is a rapidly scaling expert network and consulting firm that enables clients worldwide to access timely, actionable insights through curated professionals and tailored research. With operations expanding across India and Southeast Asia, we are in a high-growth phase and looking to diversify our offerings through new business verticals. As we continue to lead innovation in the expert network space, we are seeking a strategic leader who can translate vision into execution and scale initiatives from 0 to 1. Role Overview The Senior Vice President – New Business Initiatives & Strategy will be responsible for identifying, validating, and launching new business verticals. The role is focused on building new service lines from scratch, driving them to viability, and integrating them into Nextyn’s broader portfolio. This includes everything from ideation and go-to-market planning to pilot execution and revenue generation. Key Responsibilities Strategic Planning and Opportunity Identification Identify emerging trends, unmet client needs, and whitespace opportunities aligned with Nextyn’s strengths Lead market assessments, competitor benchmarking, and financial feasibility studies Build strategic business cases and define KPIs for new initiatives Business Launch and Execution Drive initiatives from concept to launch, including developing business models, building MVPs, and piloting solutions Design operational and delivery frameworks for newly launched services Set and own timelines, budgets, and resource plans for each initiative Commercialization and GTM Develop and execute GTM strategies, pricing models, and customer acquisition plans Work with marketing and sales teams to validate value propositions and early adoption Drive early revenue generation and P&L responsibility post-launch Team Building and Cross-functional Collaboration Assemble and lead dedicated teams for each new vertical Work cross-functionally with internal departments to ensure smooth integration and support Serve as a strategic thought partner to the CEO and core leadership team Monitoring and Reporting Define and track performance metrics for each initiative. Generate regular reports on traction, learnings, and pivot requirements. Maintain clear documentation and risk registers for each business line. Candidate Profile Required Qualifications 6-10 years of experience in business strategy, management consulting, corporate innovation, or entrepreneurial leadership roles. Demonstrated success in launching or scaling new service lines or business models. Strong analytical and financial modeling skills; experience building business cases and owning P&L. Excellent stakeholder management, communication, and execution capabilities. Highly adaptable, with a bias toward action and comfort in ambiguity. Preferred Qualifications Prior experience in the expert network, consulting, or professional services industry is a strong advantage Exposure to high-growth startups, venture building, or knowledge-based platforms. Experience operating across international markets, particularly Southeast Asia. MBA or equivalent advanced degree is preferred. What We Offer Leadership role with full ownership of new initiatives. The opportunity to create scalable businesses within an entrepreneurial culture. Direct reporting to the CEO and visibility across the leadership team. A meritocratic environment with the potential for fast-tracked leadership elevation. The platform to shape the strategic direction of a rapidly growing company. Key Success Traits Strategic yet execution-focused. Entrepreneurial, resourceful, and self-driven. Strong business judgment and commercial instincts. Collaborative, clear communicator with a growth mindset. Show more Show less

About The/Nudge The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals and youth on rural development, agriculture, skilling and economic inclusion, along with 15+ central and state government partners. Our economic inclusion journey for 25 million Indians, has reached 10 states with $250M of government funding to cover 1.25M people. Our incubator, accelerator and grand challenges have supported 200+ social entrepreneurs including 17 Forbes 30U30, 3 EarthShot Prize winners, 1 Time Magazine cover and more. Set up with support from 90+ eminent philanthropists , 40+ corporates and 15+ foundations including Gates, Mackenzie Scott, Vinod Khosla, Nandan Nilekani, Tata Trusts, Skoll, Meta, LinkedIn, HDFC, Mphasis, KPMG and L'Oreal, we are contributing towards a "poverty-free India, within our lifetime". What are we solving for? We are solving for households in poverty who are also financially and socially vulnerable through a targeted, multi-faceted, and sequenced model called the graduation approach, which has demonstrated that we can durably pull households out of poverty. At The/Nudge Institute, we have been piloting this program for the past 3 years and are in the process of catalyzing the propagation of the same. Our purpose is to contribute to making the most excluded individuals a contributing member to the economy: Enable govt to adopt by providing research, design, and implementation support Continue to implement on its own to iterate the design for impact at scale Enable more NGOs to adopt technical and capacity-building support Continue to generate data on poverty and evidence on graduation approach to nudge governments to adopt at-scale Build technology solutions for NGOs and governments to adopt and implement at scale & with quality. Position Overview: The/Nudge is working with the Meghalaya Government Innovation Lab and Meghalaya State Rural Livelihoods Society (MSRLS), Government of Meghalaya, to help increase adoption of the graduation approach/ economic inclusion program by targeting 50,000 ultra-poor/ poorest of the poor, mainly single distress mothers through community institutions. As part of this effort, a State Project Management Unit (SPMU) is being set up at MSRLS, Shillong, to help the Government of Meghalaya to design and implement a special program called- ‘Meghalaya Economic Inclusion Program’ (M-EIP). This position is for the SPMU at Shillong, MSRLS and will report to the Head of Operations. At The/Nudge Institute, you will: Provide leadership to The/Nudge’s PMU efforts in the State by creating an agency-ship for The/Nudge in Meghalaya Should lead all operations and products concerning this program and cont. Work with all stakeholders, importantly with the Government, to scale up the program Work closely with all necessary Departments to ensure the timely flow of budgets for the smooth running of the operations on the ground Ensure 100% adherence to the stationary compliances, reporting, and documentation as described/ prescribed by the Government and The/Nudge Support MSRLS in the research and development of a strategy and program design to target the ultra-poor through the ‘Graduation Approach’/ ‘Economic Inclusion Program’ built on top of community institutions enabled by the MSRLS/DAY-NRLM Support MSRLS in planning the activities, orientation to necessary activities and its regular implementation along with proper monitoring Support MSRLS in the implementation of action research of the graduation approach through a special project based on the strategy and design developed in consultation with key stakeholders Enable convergence of various state initiatives (social security, livelihood promotion, financial inclusion, social empowerment) and programs towards the end goal of graduating women and their households living in ultra-poverty out of it. Own the implementation and outcomes of the special project Support MSRLS and the DAY-NRLM review the progress of the special project periodically in order to iterate and scale Support the mission on the use of data and technology to ensure continuous flow of data from the field Build relationships with key government stakeholders in MSRLS such that the special project is successful Build relationships with key government departments and support the successful adoption of strategies targeting the ultra-poor Cont. work for the learning and development of the team working on this project/ program The ideal candidate for the role has: About 12-15 years of experience and is a Postgraduate Fluent in English Fluency in local languages (Garo or Khasi) is Compulsory demonstrated a growth mindset - learning/improving constantly demonstrated success in starting and leading initiatives, working under uncertainty & able to articulate the vision and securing buy-in from stakeholders excellent interpersonal skills and communication skills. strong analytical and critical thinking skills the ability to collaborate with diverse stakeholder groups in a fast-paced environment set aside personal bias to do what is right for the community experience in designing/managing multi-stakeholder development sector programs designed around (or with) SHGs, Community Institutions and MSRLS an openness to travel extensively and live in designated districts/blocks/panchayats as per the needs of the program’s goals a passion for serving those in need with humility & sensitivity We aspire to be an inclusive and diverse organisation and encourage qualified individuals irrespective of their religion, caste, gender identity or expression, sexual orientation, ethnicity, age, or any other dimension of identity, to apply. Place of Posting - MSRLS, Community & Rural Development Department, Government of Meghalaya, Shillong Show more Show less

Join our India Tech Hub – Be among the first hires! Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. About The Team And What We Will Build Together We are a team of software developers building the next-generation customer loyalty platform. Our software delivers surprise and delight every day for millions of customers for some of the best-loved brands in the world. As part of this team you‚Äôll help us deliver software more predictably, more reliably, and with higher quality than we ever have before. How You Will Make An Impact This is both an enablement and an execution role. You‚Äôll enable teams by providing them with the environment and knowledge to run a robust quality program. You‚Äôll execute by performing tests where appropriate. You are a software engineer first, a quality practitioner second You‚Äôll change the way we develop and ship reliable software by ‚Äúshifting left‚Äù on quality, automating our tests, and moving the needle on our key quality metrics You‚Äôll guide our world-class software engineering team on our continuous improvement journey You‚Äôll enable our engineering teams to thoroughly test their own code through tooling, piloting, advocacy, and education Over time you‚Äôll show continual, meaningful software quality progress, leading to high confidence among business stakeholders, partners, and clients What You Need To Be Successful 0-3 years experience as a software developer, Software Developer in Test, or a similar role BS in Computer Science or equivalent, or analogous work experience Fluency in software testing methodologies: white box, black box, unit, integration, functional, performance, etc.) Bias toward automation over manual testing. Proven track record automating complex software testing in real-world enterprise environments Expertise in proven testing frameworks, mocking frameworks, and curiosity to explore state of the art Production software coding experience is a must Strong programming skills in languages such as Java, Python, C#, or JavaScript Experience with test automation tools and frameworks (e.g., Selenium, JUnit, TestNG, Cypress, Playwright, Cucumber, Karate) Familiarity with CI/CD tools and practices (e.g., Jenkins, GitLab, Azure DevOps) Solid understanding of software development lifecycle (SDLC) and agile methodologies Excellent problem-solving skills and attention to detail Strong communication and collaboration skills Ability to work independently and as part of a team Experience with performance testing tools (e.g., JMeter, LoadRunner), a plus Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes), a plus Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud, OCI), a plus Understanding of RESTful APIs and microservices architecture, a plus ISTQB or other relevant certifications, a plus Experience with compliance (SOC, HITRUST, etc.) a plus About Kobie Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture. As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special. We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard. Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities. To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance. As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection. Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub. 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Description Operations is at the heart of Amazon’s customer experience and differentiation. Our ambition is to be the earth’s most customer-centric business and set the industry standard for customer innovation and experience. The Category Manager will work on identified big initiatives / projects/ opportunities across the different Programs owned by Operations Risk Compliance vertical. The CM will go through the complete project lifecycle – Problem definition, Scoping the problem out, Designing Solutions, Testing/ Piloting, Rollout of solutions as well as ensuring sustaining the change. The CM will need to collaborate across multiple stakeholders within such as operations, capacity planning, categories, learning & development as well as external teams such as tech partners, program teams towards project delivery. This is a fast-paced, challenging and deadline driven environment. Key job responsibilities  Work closely with operations and program team to identify areas for improvement  Scope the problems out to define root cause bridge, quantification of root causes, identifying key levers to solve as well as prioritize the root causes basis severity  Design solutions for fixing gaps keeping in mind pros/ cons, short term/ long term, other external changes upcoming, define expected results in terms of input, output, control metrics.  Test/ Pilot solutions to assess the solutions ability to deliver goals/ iterate solutions  Rollout across the program/ across programs, track compliance (define ramp plan, ensure training materials, coordinate with on-boarding/ nesting for trainings)  Design effective ways of ensuring sustainability. I. Skills Strong written and spoken communication skills Good working knowledge of MS Office Suite II. Ability to Multi task in a fast paced environment Operate in the system with speed and accuracy necessary to meet Amazon standards Handle stressful situations, maintain composure, and communicate clearly with both internal and external stakeholders III. Demonstrate Passion for Business Development Strong interpersonal skills Excellent listening skills Excellent data accuracy skills, eye for detail, and commitment to meet deadlines IV. Critical Qualities / Characteristics Pace of implementation and consistency in performance Willingness to take initiatives and additional responsibilities Willingness to travel Commitment and completion factor Peer respect - establish and maintain cooperative working relationships Creative and analytical problem solvers with a passion for operational excellence Identify areas of possible process improvements Operations Meet and interact with Local vendors on Day-to-Day basis in initial process setup. Flag possible escalation, dive deep to recommend and implement corrective actions Flag any updates received from stakeholders on process to Team Lead/Manager Be part of client calls to raise challenges, lead, and document conference discussions Key job responsibilities The Category Manager will work on identified big initiatives / projects/ opportunities across the different Programs owned by Operations Risk Compliance vertical. The CM will go through the complete project lifecycle – Problem definition, Scoping the problem out, Designing Solutions, Testing/ Piloting, Rollout of solutions as well as ensuring sustaining the change. The CM will need to collaborate across multiple stakeholders within such as operations, capacity planning, categories, learning & development as well as external teams such as tech partners, program teams towards project delivery. This is a fast-paced, challenging and deadline driven environment. Process Improvement: Take ownership of process improvement initiatives, identifying areas for operational efficiency, and actively participating in stakeholder meetings and calls. Communication and Coordination: Maintain strong communication with both internal and external stakeholders, managing vendor relationships through face-to-face interactions and handling escalations or updates. Multi-tasking and Problem-solving: Operate efficiently in a fast-paced environment, handling multiple tasks, addressing issues proactively, and demonstrating a passion for operational excellence. A day in the life About The Team BASIC QUALIFICATIONS 3+ years of with Excel experience 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Bachelor's degree, or 3+ years of professional or military experience Experience with financial analysis and P&L ownership Preferred Qualifications Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A2905739 Show more Show less

Description Automotive Category Team at Amazon, India is looking for a highly motivated and talented candidate for the role of Sales Associate. Join Amazon Autos team on an exhilarating journey to redefine the vehicles & vehicle accessories shopping experience! We're transforming the way people buy vehicles & accessories, and we want passionate individuals to be part of our fast-growing and highly innovative startup environment. This is your chance to join a high prospect project in the early stages of its development and be a key player in shaping the future of the automotive industry. Key job responsibilities Managing brand relationships by championing brand's needs at Amazon. Build strong communication channels at all levels of the Brands organization, set proper expectations, provide clear status communications, and manage towards a growth plan. Managing and driving the growth of the Brand's business: Build and execute on a strategic account plan that delivers on key business opportunities for the Brand and Amazon. Piloting and scaling programs to improve the customer experience and shopping journey on Amazon by partnering with internal stakeholders across product and program teams as well as external stakeholders across sellers and brands Supporting business operations through deep dive analysis and high bar on execution to drive improvement across business and financial metrics Basic Qualifications Bachelor's degree 2+ years of experience with excel and data analysis Preferred Qualifications 1+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A2981996 Show more Show less

Job Title: Microservices Developer - Bangalore/ Pune/ Mumbai About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Here is the JD for Java Backend developer Location: Bangalore We are seeking a Java backend Engineer developing web Java backend applications. The ideal candidate should have a strong understanding of Java, Spring, REST, OOAD, API development . This role will involve developing high-quality, innovative, and fully performing software, SDKs and Web Applications that complies with coding standards and technical design. Responsibilities Hands-on software development focused on Java, Spring, and databases. Implement, and manage RESTful APIs for front-end and application integrations. Collaborate with cross-functional teams to define, design, and ship new features. Integrate AI tools and frameworks into backend services. Optimize application performance, quality, and responsiveness. Analyze and debug simple issues and identify and fix bottlenecks and bugs. Maintain code quality, organization, and automation. Stay updated with emerging technologies and apply improvements. Ensure code compliance with designs and specifications; guide the team accordingly. Prepare and produce software releases; supervise deployment. Support continuous improvement by exploring alternatives and presenting for architectural review. Optimize components for performance across various devices and browsers. Support piloting of new technology capabilities to enhance user experience in e-commerce products. Excellent communication and leadership skills. Requirements 3 to 5 years of experience in java back-end development Proven hands-on software development experience with Java and Spring. Strong proficiency in Core Java and Java EE. Extensive experience with Spring Framework like Spring Boot Solid understanding of RESTful services and API design. Familiarity with AI tools and machine learning. Knowledge of microservices architecture and containerization (Docker, Kubernetes). Understanding of concurrency and multithreading in Java. Strong knowledge of Object-Oriented Analysis and Design (OOAD). Proven record of leading a software development team. Excellent communication and leadership skills Show more Show less