PIERIAN SERICES

Designation - Senior Manager - P2P Business Unit - Finance Shared Services Grades - M1/M2 Location - Bangalore Role - You will be overall responsible for ensuring seamless service delivery of R2R/P2P/O2C/tax processes as per the agreed Service Levels. Further, you must ensure the team is effectively resourced and manage relationships with business partners (internal & external) and support teams like HR, Admin, etc. You will also be responsible for building/maintaining a cooperative, motivated, resilient, and successful team. You will work closely with management for strategic decisions on operations. Your key responsibilities include - • Managing overall operations of respective towers. • Handling ownership of SLA and KPI. • Adhering to the migration plan as aligned with the Transformation Leads. • Managing the escalation. • Facilitating continuous improvement frameworks. • Assisting in technology and process changes. • Leading a team size of 50+. • Ensuring timely and accurate preparation of various client MIS reports including month-end closing activities in relation to P2P, O2C, and R2R. • Collaborating with the team and clients regularly. • Coordinating with statutory and internal auditors for statutory audit closure, GST audit closure, tax audits, or any other statutory audits. • Working closely with clients for month-end activities. • Participating in monthly review meetings with the client. To excel in this role, you should have - • Good hands-on experience in overall finance and accounts, with an understanding of accounting principles, reporting requirements, key controls, and risks of the process. • Experience in handling team sizes of 50 and above. It will be awesome if you have - • Good people and client management skills. • The ability to set up, streamline processes/procedures and improve the same. • Good communication skills. • Good leadership skills and the ability to influence and motivate the team with a positive energy. • The ability to multitask and be agile and handle pressure. You should be a - B.Com/M.Com/MBA with 12-18 years experience with relevant experience of 8-10 years in a BPO/Shared Service Centre