Job Description: Inside sales / technical support: respond to requests from regional sales managers, independent reps and customers regarding technical information concerning our Vacuum Automation products, applications and solutions. Regional support to include the following: Communication updates with Area Sale Managers via; phone, e-mail & CRM tools. Conduct laboratory trials to simulate applications with customers products. Prepare quotations for our standard products and customized solutions. Participate in training presentations for all sales channels and customers via; in-house, hands-on, digital or web-based tools. Compile Competitive analysis and identify SWOT. Create CAD drawings and other support as requested. Field assistance and startup service when required （on an infrequent basis）. Trade show support and participation when required （on an infrequent basis）. Customer Service: respond to customer questions concerning quotations, orders, deliveries, lab trials, trouble shooting, process solutions and training. Trouble-shoot systems and installations via phone, Skype & e-mail with urgency. Develop and maintain knowledge and expertise on all products within our product line and accessories. Provide system design assistance, integration and product recommendations to increase customer’s profitability and productivity. Compile and share key account information with Area Managers via, Sales Force and e-mail. Understanding policies and procedures for order entry and order expediting. Job Requirement BA/BS Engineering/Technical Discipline and/or 2-3 years technical/customer support experience. Flexibility and an interest in learning technical product applications. PC proficiency in Microsoft Office suite and working knowledge of CAD required. SolidWorks/Solid Edge desired. Demonstrated experience in problem solving through analytical troubleshooting. Experience providing solutions in a customer service environment preferred.
Key Responsibilities Support the Sales Director in achieving sales targets and business objectives for the VA division. Identify and pursue new business opportunities through market research, cold calling, and networking. Maintain and develop relationships with existing and potential customers, providing excellent customer service and technical support. Prepare and deliver sales presentations, product demonstrations, and proposals to clients. Collaborate with the marketing team to execute campaigns, events, and promotional activities tailored to the local market. Gather and analyze market intelligence, competitor activities, and customer feedback to inform sales strategies. Maintain accurate records of sales activities, customer interactions, and pipeline status in CRM systems. Assist in the preparation of sales reports, forecasts, and market analysis for management review. Represent the company at industry events, trade shows, and customer meetings as required. Ensure compliance with company policies, ethical standards, and health & safety regulations. Requirements Education & Experience Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field. 1-3 years of experience in sales, marketing, or business development, preferably in industrial automation, engineering, or related sectors. Experience with CRM systems and Microsoft Office Suite. Skills & Competencies Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues. Results-oriented, self-motivated, and proactive approach to work. Analytical mindset with the ability to interpret market data and trends. Good organizational and time management skills; ability to manage multiple priorities. Team player with a willingness to learn and adapt in a fast-paced environment. Fluency in English; proficiency in Hindi and/or Marathi is an advantage. Additional Requirements Willingness to travel within the Pune region and occasionally outside as required. Valid driver’s license is preferred.
Role Description: The Group Communications Specialist is responsible for managing and developing Piab Group’s digital communication channels, ensuring consistent and engaging internal and external communication. The role includes ownership of the Group website, intranet, and LinkedIn presence, as well as production of brand and visual materials. This position combines hands-on content creation with strategic communication planning to strengthen the Piab Group brand and support collaboration across the organization. This role directly contributes to the Group Communications & Learning team’s ambition to create a more unified, modern, and scalable communication and learning ecosystem that strengthens Piab Group’s brand, empowers employees, and supports business growth across all divisions. Responsibilities: Manage the Group website (www.piabgroup.com): act as main editor and ensure all content, layout, and functionality are up to date and aligned with Group standards. Manage the Group intranet (piCONNECT): act as main editor and ensure content, layout, and functionality support internal communication and collaboration. Manage the Group’s social media presence on LinkedIn : plan, draft, and publish posts in line with to the Group communication plan. Coordinate production of Group brand materials , including business cards, office templates, images, videos, and other visual assets, ensuring compliance with brand guidelines. Create and edit content for the website, intranet, and social media channels. Track, analyze, and report on performance and engagement across the website, intranet, and social media channels. Requirements: Minimum of 7 years of experience as a Communication Specialist or in a similar senior communication role. Proven experience working in a large, international organization. Excellent command of English, both written and spoken. Strong creative skills combined with a collaborative and solution-oriented approach. Excellent time-management, planning, and organizational abilities. Strong attention to detail and quality. Proactive and self-driven, with a hands-on approach. Ability to manage multiple projects and deadlines. Bachelor’s degree in communications, Marketing, or a related field. Tools and Platforms Deep knowledge of Episerver/Optimizely (CMS) – both technical understanding and editorial experience. Experience working with SharePoint , ideally with both editorial and basic technical capabilities. Proficiency in LinkedIn content management and analytics. Experience with Canva and Adobe Creative Suite for creating and adapting visual materials.