At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.Could you be the full-time Product Introduction (PI) Field Engineer in [LOCATION] we're looking for
Your future role
Take on a new challenge and apply your technical expertise in a cutting-edge field. You'll work alongside collaborative and dynamic teammates.You'll play a pivotal role in ensuring the seamless introduction of Alstom products into the field, driving technical excellence and customer satisfaction. Day-to-day, you'll work closely with teams across the business, including the Product Introduction (PI) team, Quality team, and Maintenance/Service team, while also engaging with external suppliers and customer site teams to deliver best-in-class solutions.You'll specifically take care of diagnosing and resolving technical issues, as well as ensuring the reliability and availability of Alstom products, but also provide feedback on technical documentation and support the implementation of field modifications.We'll look to you for:
- Supporting technical activities on Alstom products during the PI period, including commissioning, warranty, and validation phases
- Diagnosing and troubleshooting operational equipment malfunctions
- Providing technical guidance and support to technicians
- Driving Kx (8D) issues with quality teams and suppliers
- Ensuring the completeness and quality of failure management data for RAMS exploitation
- Supporting technical reviews with internal and external stakeholders
All About You
We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:
- Degree in Engineering or Industrial studies
- Experience or understanding of mechanical or electrical/electronic engineering
- Knowledge of railway safety and RAM principles
- Familiarity with EHS (Environment, Health, and Safety) standards
- A certification in [INSERT CERTIFICATION IF APPLICABLE]
- Strong problem-solving skills
- Effective communication and customer engagement skills
Things you'll enjoy
Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:
- Enjoy stability, challenges, and a long-term career free from boring daily routines
- Work with new security standards for rail signalling
- Collaborate with transverse teams and helpful colleagues
- Contribute to innovative projects
- Utilise our dynamic and inclusive working environment
- Steer your career in whatever direction you choose across functions and countries
- Benefit from our investment in your development, through award-winning learning
- Progress towards roles such as Project Product Introduction Manager or other leadership positions
- Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!
Important to note
As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.
