Job Title: Sales Executive Senior Group Tours Location: Indirapuram, Ghaziabad (On Site) Employment Type: Full-time Experience: 1- 4 years in Sales or Travel Industry preferred (freshers are welcome) Were looking for a passionate and dependable Sales Executive to join our growing team focused on crafting meaningful travel experiences especially for senior travelers. If you enjoy building real connections with people, have a strong sales instinct, and understand what it means to guide customers with empathy and clarity, this role could be the perfect fit. What You'll Do: Engage with Inbound Leads: Respond to travel inquiries received through calls, emails, website forms, and social media. These are warm leads - people already interested in traveling so your job is to start meaningful conversations and guide them further. Understand Traveler Needs: Listen actively to understand each travelers preferences and guide them in selecting the right destination based on their preferences, health needs, and travel style. Provide accurate, well-structured information and help travelers visualize their trip. Build Trust & Confidence: Be the expert they rely on - share insights, tips, and stories that make travelers feel understood, excited, and confident in planning their trip with Phurr. Proactive Follow-Ups: Follow up consistently via calls, messages, or emails to keep the momentum going and update CRM records accordingly. Collaborate Internally: Coordinate with Phurrs operations, content, and logistics teams finalise itineraries, check availability, and ensure feasibility for each inquiry. Manage CRM & Reporting: Keep accurate, up-to-date records of all conversations, lead status, and bookings in the CRM. Share insights and feedback from travelers to help improve offerings. Build Long-Term Relationships: Go beyond the bookingstay connected with travelers even after their trip. Encourage reviews, gather feedback, and nurture repeat business and referrals. Represent the Brand with Empathy: Be the voice of Phurrapproachable, warm, and trustworthy. Ensure every interaction reflects our brand values and leaves a lasting positive impression. You Should Have: Strong communication & persuasion skills in English and Hindi A customer-first attitude and patience while dealing with senior travellers Passion for travel and basic knowledge of travel/tour packages, destinations (domestic & international) Ability to work independently, take initiative, and manage multiple inquiries simultaneously. Proficiency in WhatsApp, Excel, and CRM tools Organized, persuasive, and a good listener. Prior experience in travel agency/tour sales is a plus Why Work With Us: * Friendly, inclusive, and growing team * Chance to work in a meaningful industry helping seniors discover the world! * Incentives and rewards based on performance * Occasional travel opportunities to understand our tours
