Company Description Phonologies manages telephony infrastructure for contact center applications and chatbots. Our platform helps businesses answer millions of customer support queries using automated voicebots, improving customer interactions and operational efficiencies. Leading pharmacy chains, Fortune 500 companies, and North America's largest carrier rely on our solutions to reduce the burden on live agents and lower costs. Phonologies is based in India and operates globally. Role Description This is a full-time on-site role for a Lead Data Engineer & Architect, located in Pune. The Lead Data Engineer & Architect will be responsible for designing and implementing data architecture, developing and maintaining data pipelines, conducting data analysis, and collaborating with various teams to improve data-driven decision-making. The role also includes leading data engineering projects and ensuring data quality and security. Qualifications 10+ years in enterprise data engineering and architecture Expert in ETL, orchestration, and streaming pipelines Skilled in Hadoop, Spark, Azure, Kafka, Kubernetes Built MLOps and AutoML-ready production pipelines Delivered telecom, banking, and public sector solutions Leads cross-functional teams with strong client focus Certified in data platforms and AI leadership

You will be working as a Lead Data Engineer & Architect at Phonologies, a company that specializes in managing telephony infrastructure for contact center applications and chatbots. Phonologies" platform is utilized by leading pharmacy chains, Fortune 500 companies, and North America's largest carrier to automate voice-based customer support queries, enhancing customer interactions and operational efficiencies. The company is headquartered in India and operates on a global scale. As the Lead Data Engineer & Architect, your role will involve designing and implementing data architecture, creating and maintaining data pipelines, performing data analysis, and collaborating with different teams to enhance data-driven decision-making processes. You will also be tasked with leading data engineering projects, ensuring data quality and security, and leveraging your expertise to drive successful outcomes. To be successful in this role, you should possess at least 10 years of experience in enterprise data engineering and architecture. You must be proficient in ETL processes, orchestration, and streaming pipelines, with a strong skill set in technologies such as Hadoop, Spark, Azure, Kafka, and Kubernetes. Additionally, you should have a track record of building MLOps and AutoML-ready production pipelines and delivering solutions for telecom, banking, and public sector industries. Your ability to lead cross-functional teams with a focus on client satisfaction will be crucial, as well as your certifications in data platforms and AI leadership. If you are passionate about data engineering, architecture, and driving innovation in a dynamic environment, this role at Phonologies may be the perfect opportunity for you. Join our team in Pune and contribute to our mission of revolutionizing customer support through cutting-edge technology solutions.,