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3.0 - 7.0 years
0 Lacs
karnataka
On-site
Description PERMANENT WORK FROM HOME OPPORTUNITY !!! WORK TIMINGS: HYBRID SHIFT (3.30PM TO 12.30AM IST CUSTOMER SUPPORT REPRESENTATIVE/APPLICATION SUPPORT ANALYST (front lines) Essential Functions/Responsibilities Provide front-line support for our software applications via email or web form within organization-level agreements. (Optionally phone, and virtual screen share.) Document all relevant information related to customer requests in an organized fashion. Regular and predictable attendance for the designated shift may include rotating holiday support. Educate customers to help them gain value from our suite of products. Build rapport with our customers and drive high customer satisfacti...
Posted 3 months ago
1.0 - 3.0 years
2 - 7 Lacs
Mumbai, Malad
Work from Office
Youll be selling our premium website plan, which includes: Free domain name Website with SEO tools Business email Full support from our team Youll engage with users whove already shown interest. Your job is to help them understand the value, solve basic issues (like payments), and guide them through upgrading. Most follow-ups will be done via WhatsApp and phone calls. Some understanding of domains, SEO, or websites is preferred. There are no fixed sales targets were looking for someone clear, helpful, and consistent in their communication.
Posted 4 months ago
0.0 - 3.0 years
0 - 4 Lacs
Mohali, Punjab, India
On-site
Job Description: We are actively seeking dedicated Customer Support Executives to join our team, handling queries from both domestic and international clients. The ideal candidate will be responsible for providing exceptional service across multiple communication channels including phone calls, chats, and emails. This role offers an excellent opportunity for freshers as well as experienced professionals looking to grow their career in customer service. Key Responsibilities: Manage incoming customer queries through phone, chat, and email promptly and professionally Provide accurate information about products and services to address customer concerns Ensure timely resolution of customer issues...
Posted 4 months ago
0.0 - 3.0 years
0 - 3 Lacs
Kolkata, West Bengal, India
On-site
Resolve customer concerns via phone and chat ensuring smooth experience Maintain high standards of service and professionalism Required Candidate profile Strong communication and multitasking skills Comfortable with rotational shifts & night shifts Immediate Joiners only UG can apply
Posted 4 months ago
0.0 - 3.0 years
0 - 3 Lacs
Mumbai, Maharashtra, India
On-site
Guiding members through their journey with 1 Finance from downloading the application to executing the personal finance advisory plan Educating members on our tools and features to enhance adoption and retention Attending to issues faced during the member lifecycle Support members via the in-app chat service, emails and over the phone throughout the member journey Resolve both routine and complex enquiries in a thorough and expeditious manner, escalating to appropriate teams and individuals as required Address member complaints in a compassionate and patient manner Strive to achieve high member satisfaction by going above and beyond and delivering a WOW member experience every time Motivate ...
Posted 5 months ago
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