35 Phone Support Jobs - Page 2

Job Summary: We are looking for enthusiastic and customer-focused Customer Support Specialists to join our growing team. The ideal candidate will be passionate about delivering exceptional support, have strong communication skills, and demonstrate a technical mindset. This role involves handling customer queries, resolving issues efficiently, and ensuring high levels of customer satisfaction across different platforms. Key Responsibilities: Provide professional and timely support to customers via email, phone, or chat Resolve queries and complaints with a solution-oriented approach Collaborate with internal teams to ensure smooth resolution of technical or service-related issues Maintain a h...

You should have more than 3 years of experience in a similar role within the Technical Service functional area. Your primary responsibility will be to provide thorough user training on IVD platforms in laboratory settings or training centers. Additionally, you will troubleshoot technical issues faced by customers and work closely with field application specialists to ensure customer satisfaction. You will be expected to determine application solutions based on product and customer specifications, provide clinical expertise to support field application specialists and customers, and assist in product evaluations and comparisons. Furthermore, you will be required to report on industry and mark...

As a Client Support Executive, your primary responsibility will be to provide efficient and professional support to clients through online channels such as chat, email, and phone calls. You will be the first point of contact for clients seeking assistance and your role will involve handling client queries, providing clear and polite responses in fluent English, maintaining detailed records of client communications, and coordinating internally to ensure timely resolution of client issues. It is important to note that this role does not involve any face-to-face interaction with clients. To excel in this role, you must be a female candidate who is fluent in English, both verbally and in written...

Qualifications: Graduate in any discipline. Minimum 1 year of experience in a customer service role (Preferred Insurance industry). Key Responsibilities: Assist customers with insurance claims, guiding them through procedures. Update claim status, ensure clear communication and update the team. Address inquiries via phone, email, and chat, providing information and prompt resolutions. Work Location: Hyderabad,

As a valuable member of our team, you will be responsible for providing pre-sales and post-sales customer support through various channels such as email, online chat, and phone (both inbound and outbound). Your duties will include handling inquiries related to product information, stock availability, shipping details, order status, returns/exchanges, and refunds. It will be your responsibility to address customer complaints effectively, offer suitable solutions and alternatives promptly, and ensure customer satisfaction within specified timeframes. In addition to customer support, you will be tasked with listing and updating products on our company's website to enhance online sales. Your rol...

Description PERMANENT WORK FROM HOME OPPORTUNITY !!! WORK TIMINGS: HYBRID SHIFT (3.30PM TO 12.30AM IST CUSTOMER SUPPORT REPRESENTATIVE/APPLICATION SUPPORT ANALYST (front lines) Essential Functions/Responsibilities Provide front-line support for our software applications via email or web form within organization-level agreements. (Optionally phone, and virtual screen share.) Document all relevant information related to customer requests in an organized fashion. Regular and predictable attendance for the designated shift may include rotating holiday support. Educate customers to help them gain value from our suite of products. Build rapport with our customers and drive high customer satisfacti...

Youll be selling our premium website plan, which includes: Free domain name Website with SEO tools Business email Full support from our team Youll engage with users whove already shown interest. Your job is to help them understand the value, solve basic issues (like payments), and guide them through upgrading. Most follow-ups will be done via WhatsApp and phone calls. Some understanding of domains, SEO, or websites is preferred. There are no fixed sales targets were looking for someone clear, helpful, and consistent in their communication.

Job Description: We are actively seeking dedicated Customer Support Executives to join our team, handling queries from both domestic and international clients. The ideal candidate will be responsible for providing exceptional service across multiple communication channels including phone calls, chats, and emails. This role offers an excellent opportunity for freshers as well as experienced professionals looking to grow their career in customer service. Key Responsibilities: Manage incoming customer queries through phone, chat, and email promptly and professionally Provide accurate information about products and services to address customer concerns Ensure timely resolution of customer issues...

Resolve customer concerns via phone and chat ensuring smooth experience Maintain high standards of service and professionalism Required Candidate profile Strong communication and multitasking skills Comfortable with rotational shifts & night shifts Immediate Joiners only UG can apply

Guiding members through their journey with 1 Finance from downloading the application to executing the personal finance advisory plan Educating members on our tools and features to enhance adoption and retention Attending to issues faced during the member lifecycle Support members via the in-app chat service, emails and over the phone throughout the member journey Resolve both routine and complex enquiries in a thorough and expeditious manner, escalating to appropriate teams and individuals as required Address member complaints in a compassionate and patient manner Strive to achieve high member satisfaction by going above and beyond and delivering a WOW member experience every time Motivate ...