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0.0 - 5.0 years

2 - 2 Lacs

jaipur

Work from Office

Dear Candidate, We are considering your profile for the role of Process Associate. We are health care KPO arm of Knack Group - a 15 year old business conglomerate with interests in Health care Services, Health care IT and Enterprise IT & Analytics. To Health care clients it brings Health care Domain knowledge, Process Maturity, Operational efficiencies and cost containment delivery models that have successfully delivered business benefits to Fortune 500 organizations. JOB DESIGNATION-Process Associate JOB LOCATION- Jaipur JOB DESCRIPTION- Making outbound calls to US to check Claim status, Handling denials and Patient Eligibility. To check Insurance Follow-up Meet the Productivity and Quality...

Posted Date not available

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1.0 - 6.0 years

1 - 4 Lacs

hyderabad

Work from Office

User Support Specialist Responsibilities: Interact with users via email, phone, and chat. Represent Stripe at the initial point of contact with important and strategic users. Analyze and evaluate users specific account setups and previous interactions with Stripe to recommend solutions to their questions that would best fit their needs. Meet and exceed personal targets in a fun and challenging team environment. Escalate complex user issues to Stripe internal UO teams and provide context to the reason for the escalation. Be able to deliver conclusions from data given to you (EX: suggesting training needs based on previous ticket volume). Work to resolve user issues within first contact, escal...

Posted Date not available

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1.0 - 6.0 years

1 - 5 Lacs

hyderabad

Work from Office

User Support Specialist Responsibilities: Interact with users via email, phone, and chat. Represent Stripe at the initial point of contact with important and strategic users. Analyze and evaluate users specific account setups and previous interactions with Stripe to recommend solutions to their questions that would best fit their needs. Meet and exceed personal targets in a fun and challenging team environment. Escalate complex user issues to Stripe internal UO teams and provide context to the reason for the escalation. Be able to deliver conclusions from data given to you (EX: suggesting training needs based on previous ticket volume). Work to resolve user issues within first contact, escal...

Posted Date not available

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