883 Phone Banking Jobs - Page 14

Hiring For Customer service voice For the One of the Biggest Bank, inbound calls & chat Day to day banking queries of 12th and above +Min 1year BPO Customer service experience Location-Gurgaon salary up to 40k in hand Call/ WhatsApp Aarav@7827642775 Required Candidate profile UG And above Min 1 year experience Excellent communication in English Work from Office Flexible in 24/7 Shift 5Days Working 2 rotational off mostly day shift Immediate joiner Both side cabs Perks and benefits Both side cabs 70% day shift medical Insurance

Make outbound calls to potential clients and handle inbound queries Understand customer needs and provide tailored solutions. Build and maintain strong relationships with clients to ensure satisfaction Mode of Interview: Video call Interview (online) Required Candidate profile 12th Any Degree with 0-2 years of experience in call centre Proven experience in sales and telesales Hindi English (regional languages mandatory) Sowmya Contact No 7349767539 WhatsApp 6363797066 Perks and benefits Incentives

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadia @ 7898822545, Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Dear Candidate, Axis Bank is hiring for Axis Phones Officers!!! This is for inbound customer support (Voice process) Direct payroll of Axis Bank ! Immediate joiners & active job seekers prefd; Whatsapp your cv to Ganesa HR 8056659888 THIS NUMBER IS FOR WHATSAPP Only apply only if you have good English communication skills!!!!! 2 + years Experienced candidates can apply !!! Freshers with Excellent English communication can apply - Note must be Degree completed (no pursuing students can apply) Education: minimum Graduation completed Excellent English communication Location: Noida No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) All the Best! Job Description: About Axis Phones: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness.,, About the Role:., The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products. Key Responsibilities: Be the best for our customers by- Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. j

Roles and Responsibilities Manage virtual relationships with clients through phone banking, telesales, telemarketing, and telecalling. Identify new business opportunities and generate leads for life insurance products. Provide personalized solutions to customer needs in areas such as saving, investment, and Insurance.

Payroll-Bank Des-Virtual Relationship Manager-NRI (Banking & NBFC Industry only) Salary-6 Lakh Graduate with 2 yrs BPO Exp/Banking RM can only apply Location-Gurugram Sec 39 all banking facilities Call 9082104424 Sanika www.hyfly.in Required Candidate profile Excellent Communication and Articulation Age – 33 years and below only Relevant experience of min 3 years in Sales - Service and Relationship Management (Handled HNI Clients)

Payroll-Bank location: Gurugram 39 / Andheri Salary-Upto 6 lakhs Fixed Shift-10am to 7Pm Graduate with Min 1 yrs exp Voice process (Banking /NBFC Sector Mandatory) Jd Manage portfolio of 300 to 400 Banking Customers on calls call 9773553319 Simran Required Candidate profile Graduate with Exp Only Apply Comp off for bank holidays Uniform will be shared by Bank hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

EUROP ASSISTANCE INDIA PVT LTD JOB DESCRIPTION: Position: - Assistance Coordinator (Auto/Automotive) Position Reports to: Operations Manager. Location: Andheri East, Mumbai Note: Open to work in rotating shifts which includes night shifts in a 24x7 work environment. Roles & Responsibilities: Resolve customer complaints via phone, email, mail or social media. Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Coordinate with customers, clients & internal operations team regarding case Keeping records of customer interactions, transactions, comments and case closure. Ensure customer satisfaction and provide professional customer support Handle case related 2wheelers & 4wheelers services. Knowledge, skills, and abilities: Excellent communication Proven customer support experience Experience working with customer support. Proficient in basic Microsoft applications Language Know: English & Hindi South Indian languages preferable (Tamil & Malayalam in particular) Job Type: Full Time (8-8.5 Hours shift) Part Time (5-5.50 Hours shift) Qualification: Full time- Minimum Graduation Part time -Any Experience: 6 months - 2 + years customer service/referral specialist and/or call center experience Assistance Agency exposure preferred. Regards Anjali Maurya 8779797282

Role & responsibilities Should be fluent & confident in English Communication. Receive and respond to customer service account inquiries on account balances, transaction Responsible for handling any inquiries and resolving customer complaints on call. Promote banks products and services over calls. Identify customer needs & refer customers to appropriate banking services Help to avoid loss of customers and negative reviews Play the role of a Mentor to new officers Handle small projects within the unit Interested Can Call Or Share you updated resume - shashank.gaikwad@ujjivan.com Or 7021029560

JOB ROLE: CUSTOMER RELATIONSHIP OFFICER ENGLISH VOICE PROCESS (WORK FROM OFFICE ONLY) Job Location: Ambattur Industrial Estate, Chennai, Tamil Nadu, India Contact person: Preethi HR : 9043951430 Mandatory Skills: Excellent Verbal communication in English Education: ( Arts and science ) and ( Engineering ) Note : ( No Engineering and PG 2025 passed out ) Roles & Responsibilities: Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility. Suggesting the customer alternative products based on need, lifestyle & spending power. Explaining the customers about the benefits and offers related to the products. Verify customer details and guide them through the application gateway. Maintain amicable conversation throughout the call and build customer delight. Salary: First 3 Months - ( 15000 + 1500 + 1,500 = 18,000 )+ incentives and over time allowances. After 3 months - (18000 + 1500 =19500 ) + incentives and over time allowances. After 6 months 2.75 LPA + Medical Insurance + PF Interview Process: HR Interview and Technical Interview followed by salary discussion ( Spot Offer ) Shift Timings: 10:00 A.M to 7:00 P.M (including all the breaks in between) Working Days: For the 1st 6 months ( 6 days of Working and 1 Day Rotational Week Off ) After 6 months ( 5 Days of Working and 2 Days Rotational Week Off ) Required Skills: Excellent Communication and interpersonal Skills. Ability to convince & assist customers in all their queries. Should be comfortable traveling to Ambattur Industrial Estate. Perks and Benefits: - Medical Insurance - Over time pay - Incentives Interested candidates can share their resume or contact to Preethi HR 9043951430 "Looking for Immediate Joiners"

Hiring Freshers for Tamil Voice process- Good communication in English also mandatory Location- Chennai. Easy selections & Immediate joining. Walk-in Interviews. Salary 11k-17k Inhand. Call Swathi 6357012499 For More Info . . Required Candidate profile Candidate should speak English + Tamil Both Freshers and Experienced can apply Graduation is not mandatory Immediate joiners only preferred work from office.

Hiring For Customer service voice For the financial process 12th and above + Min 1year BPO Customer service experience Excellent spoken English required Location-Gurgaon salary up to 40k in hand cabs in odd hours Call/ WhatsApp Viraj@ 8294897343 Required Candidate profile Graduate /UG Min 1 year experience Excellent communication in English Work from Office Flexible in 24/7 Shift 5Days Working 2 rotational off mostly day shift Immediate joiner Both side cabs Perks and benefits Both side cabs 70% day shift medical Insurance

. Hiring Freshers for Top BPO for Customer Support Role Voice Process- Day Shift Language- English + Hindi Salary 12k - 17k inhand for Hyderabad Salary 15K -25k Inhand for Bangalore, Chennai Call Swathi 6357012499 for more info. . . Required Candidate profile . Language- English + Hindi Graduation is Mandatory Decent Communication Skills. Good observation skills and presentable. .

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadia @ 7898822545, Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Walk In Interview : Axis Bank - Axis Phones Officer Vile Parle Immediate Joiner !!!! Please read following points: Education: minimum Graduation completed Excellent English communication Immediate joiners only Location: Vileparle Mumbai No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) Axis Bank Phones Officer - Mumbai - Vile Parle only Contact :Ganesa Subramanian Number /whatsapp your cv mention Axis Phones Mumbai: 8056659888 Please read following points: Education: minimum Graduation completed Excellent English communication Immediate joiners only Location: Vile Parle Mumbai No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) Active job seekers - Immediate joiners Candidates with Excellent fluency in English only can apply / contact Grade - Officer/ AM Axis Bank India (On-site) #Come As You Are "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" About Axis Phones: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role: The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products. Location:- Mumbai Key Responsibilities: Be the best for our customers by - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by., - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.

Hiring Telesales Executive(Domestic) Graduation Mandatory Minimum 1 year of sales experience required. 6days working salary up to 26kctc location: Gurgaon(WFO) Note: Immediate joiners are required. Interested candidates can contact at 8264812719.

Hiring !! Customer Support Associate (International and domestic) Fresher and experienced both can apply 6days working| rotational shifts salary up to 25kctc to 40kctc location: Gurgaon(WFO) Note: Immediate joiners are required. Interested candidates can contact at 8264812719.

Openings for VRM for DMAT Account acquisition -Digital account opening(DMAT account) -On-role job for top Leading investment banking -Working on mapped leads -End-to-end closure of leads -Building and maintaining strong customer relationships Required Candidate profile -Any Graduate with min. 6 months exp. into Any sales/Banking products/Financial services sales with good communication skills will be preferable -Freshers with good communication skills can also apply Perks and benefits Incentives + allowances +Fast-track promotion

Openings for VRM for DMAT Account acquisition -Digital account opening(DMAT account) -On-role job for top Leading investment banking -Working on mapped leads -End-to-end closure of leads -Building and maintaining strong customer relationships Required Candidate profile -Any Graduate with min. 6 months exp. into Any sales/Banking products/Financial services sales with good communication skills will be preferable -Freshers with good communication skills can also apply Perks and benefits Incentives + allowances +Fast-track promotion

Urgent Requirement in Kotak Mahindra Bank - Kotak 811 Inbound Process Job Description: To Attend the inbound/outbound calls of customers to process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Saumya:- 8263043709

Hiring Hindi speaking candidates for Domestic BPO. Work from office- Day Shift. Job Role- Solving Customer queries. Graduation mandatory English + Hindi + Telugu Salary 12k- 17k in hand Call Sameera 9403893923 TO APPLY. . . Required Candidate profile Excellent communication 6 days working Fresher & Experienced Immediate joiners preffered

"Spot selection" Opening for Freshers and Experience candidates in BPO Domain. Customer Support- Voice Process Graduation is not mandatory Salary 14k to 18k Inhand English + Hindi is mandatory Call Sameera 9403893923 TO APPLY. . Required Candidate profile . Day shift Immediate joiners preferred Graduation mandatory Candidate should speak English + Hindi

Responsibilities: * Meet daily/weekly call targets * Maintain customer database accuracy * Upsell products when appropriate * Cold calling leads via phone * Close sales through persuasive communication

Payroll-Bank location: Gurugram 39 / Andheri Salary-Upto 6 lakhs Fixed Shift-10am to 7Pm Graduate with Min 1 yrs exp Voice process (Banking /NBFC Sector Mandatory) Jd Manage portfolio of 300 to 400 Banking Customers on calls call 9773553319 Simran Required Candidate profile Graduate with Exp Only Apply Comp off for bank holidays Uniform will be shared by Bank hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

Designation: Customer Service Payroll-Broking Co Payroll Job Location-Andheri/Vashi/Airoli Fresher welcome Salary-4.5 lakh Day Shift 5 days working Work From Office Call 9082104424 Sanika www.hyfly.in Required Candidate profile Candidates need to provide information about the banking products to existing customers on call Candidates Have to solved customers Query on call Graduation Must (Fresher can also apply)