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3.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Experience: 3- 8 years Location: Hyderabad Working Shift: Rotational Shift Key Responsibilities: Conduct email analysis and reverse engineer to identify and mitigate threats. Perform static and dynamic analysis of PE and non-PE files. Analyze network traffic and develop heuristic signatures to detect malicious activities. Investigate security incidents, including data breaches, system intrusions, and policy violations. Collaborate with crossfunctional teams to improve detection capabilities and response strategies. Develop and implement incident response plans and coordinate incident investigations. Provide continuous monitoring and analysis of network traffic and security events. Conduct research on advanced persistent threats (APTs) and develop protection solutions. Maintain and update real-time block lists and URL block lists. Write and review regular expressions for spam and fraud detection. Perform URL and email grading to assess and categorize potential threats. Engage in security response activities to address and resolve security incidents. Participate in endpoint detection and response (EDR) efforts to identify and mitigate threats. Conduct threat hunting to proactively identify and address potential security risks. Basic Qualifications: Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Security, or a related field. Strong understanding of computer security, network architecture, and threat landscape. Familiarity with operating systems internals (Windows, MacOS, Linux, Android, iOS). Strong knowledge of networking concepts and OSI layers. Understanding of enterprise IT architecture, operating systems, and file systems. Excellent analytical skills and ability to identify patterns and trends. Strong research skills and ability to analyze and present complex data. Good logical reasoning and deep analytical skills. Good communication skills and attention to detail. Ability to perform well under stress, particularly in critical response situations. Basic qualities of a researcher, including curiosity, persistence, and attention to detail. Technical Skills Threat Analysis and Incident Response: Ability to analyze email threats, identify indicators of compromise (IOCs), and respond to incidents promptly. Phishing Detection and Mitigation: Expertise in identifying and mitigating phishing attacks, including spear-phishing and whaling. Malware Analysis: Skills in analysing email borne malware, understanding its behavior, and developing countermeasures. Cryptography: Knowledge of encryption techniques to secure email communications and protect sensitive data. Network Security: Understanding of network protocols and security measures to detect and prevent email-based attacks. Regulatory Compliance: Familiarity with regulations such as GDPR, HIPAA, and others that impact email security practices. Programming and Scripting: Proficiency in languages like Kusto, Python, PowerShell, or Bash for automating security tasks and analyzing email logs. Tools Secure Email Gateways (SEGs): Tools like Microsoft Defender for Office, Proofpoint, Mimecast, or Barracuda to filter and block malicious emails. Email Encryption Tools: Solutions like PGP (Pretty Good Privacy) or S/MIME (Secure/Multipurpose Internet Mail Extensions) for encrypting email content. Threat Intelligence Platforms: Tools other than VirusTotal, MX Tool box like ThreatConnect or Recorded Future to gather and analyze threat intelligence data. Sandboxing Solutions: Tools like Windows Sandbox, FireEye or Palo Alto Networks WildFire to safely analyze suspicious email attachments. AntiPhishing Tools: Solutions like PhishMe or Cofense to detect and respond to phishing attempts. Security Information and Event Management (SIEM): Platforms like Splunk or IBM QRadar to monitor and analyze security events, including email threats. Incident Response Tools: Solutions like TheHive or MISP (Malware Information Sharing Platform) for managing and sharing incident response data. Show more Show less
Posted 1 month ago
7.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
JD: Minimum of 7 years of experience in Cyber security. Proficient in Incident Management and Response, handling escalations In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management etc. Responsible for working in a 24x7 Security Operation center (SOC) environment and SIEM technologies & Security Event alert Analysis . Provide analysis and trending of security log data from a large number of heterogeneous security devices Provide threat and vulnerability analysis as well as security advisory services Investigate, document, and report on information security issues and emerging trends Guide and share information with other analysts and other teams. Other tasks and responsibilities as assigned. Knowledge of various operating system flavours including but not limited to Windows, Linux, Unix Good Understanding of Malware analysis and Phishing Analysis Good Understanding of Email security Knowledge of TCP/IP Protocols, network analysis, and network/security applications; Knowledge of common Internet protocols and applications Communicate effectively by contributing significantly to the development and delivery of a variety of written and visual documents for diverse audiences Knowledge about various tools like – SIEM, XDR, SSL, Packet Analysis, HIPS/NIPS, Network Monitoring tools, Service Now Ticketing Toolset Web Security, AV, UBEA, Advanced SOC Willingness to work overtime and adjust to reasonable demands from management in case of critical incidents being escalated to L3 for immediate handling. Must have cybersecurity incident discovery and event management, network forensics, IPS/IDS, firewalls, content filtering technology, DLP, configuration management and monitoring, endpoint protection, database security, and log collection and analysis understanding Strong working knowledge of security-relevant data, including network protocols, ports and common services, such as TCP/IP network protocols and application layer protocols (e.g. HTTP/S, DNS, FTP, SMTP, Active Directory etc.) Experience and keen understanding of cybersecurity tools, including SIEM , IDS/IPS, antivirus and endpoint detection & response solutions. Experience with leading security incident response Involvement in threat intelligence and cybersecurity communities Able to multitask and give equal and/or required attention to a variety of functions while under pressure Ability to work independently and take ownership of projects and initiatives. Excellent written and verbal communication skills required. Must be able to communicate technical details clearly. Experience in developing and maintaining Play/Runbooks and/or Standard Operating Procedures in a SOC environment Strong troubleshooting, reasoning, and analytical problem-solving skills Ability to communicate technical details effectively in writing and verbally to junior IT personnel and management. Team player with the ability to work autonomously. Security Event Correlation as received from L2 SOC or Incident Response staff or relevant sources to determine increased risk to the business. Recognize potential, successful, and unsuccessful intrusion attempts/compromises thorough review and analysis of relevant event detail and summary information. Development and execution of SOC procedures Triage security events and incidents, detect anomalies, and report/direct remediation actions. Ensure confidentiality and protection of sensitive data. Analysis of phishing emails reported by internal end users. Working with remediation (IT Infra & Ops) teams on events and incident mitigation Follow up on remediation activities. Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Jaipur, Rajasthan, India
Remote
Position: IT Manager Job Location: Jaipur, Rajasthan Job Type: Full Time Salary: Best in the Industry Required Qualification: BCA/ B.Tech/ BE/ MCA Required Experience: 5+ Years of Experience in Network Security About the Company: Digamber Capfin Limited started in the magnificent land of Rajasthan, Jaipur in 1995 with a sole mission to empower rural Indian minds with a range of financial services is today one of the leading providers of MFI Loans in the state with over 220 branches and more than 1982 employees working every day to enable the rural population to succeed and grow, we are striving to make a change in the society. Having focused to serve the underprivileged who live in remote villages and who don’t have access to formal credit, Digamber Finance choose to lend a helping hand to ambitious entrepreneurs who aspire to achieve big in life. Today with a strong presence in 9 states and over 90 districts, and giving smiles to over 1 million happy faces Digamber Finance offers a wide range of microfinance solutions like agricultural loans, small business loans, dairy farm loans etc. About the Role: We are seeking a skilled and proactive IT Infrastructure & Security Specialist to manage and secure our organization’s IT infrastructure. The successful candidate will be responsible for the configuration, maintenance, and monitoring of critical systems including firewalls, endpoints, servers, network components, and backup solutions. This role ensures high availability, security, and integrity of our data and IT services. Responsibilities: Security Management: Firewall Management: Configure, monitor, and maintain firewalls to prevent unauthorized access and cyber threats. Endpoint Security Management: Deploy and manage endpoint protection solutions to secure user devices from malware, unauthorized access, and data breaches. Email Security: Implement and monitor email security tools to prevent phishing, spam, and data leakage. Network Security Management: Continuously assess and enhance network security measures, ensuring resilience against intrusions and data compromise. Infrastructure & System Management: Patch Management: Regularly update systems and software with the latest patches to address vulnerabilities and ensure policy compliance. Server Management: Administer and maintain physical and virtual servers to guarantee high availability and optimal performance. Backup Management: Design and implement backup strategies for critical systems and data, ensuring timely recovery in case of disruptions. NAS Management: Manage Network-Attached Storage systems to facilitate efficient file sharing and reliable backup processes. Network Operations: Access Point Management: Configure and maintain wireless access points to ensure secure and reliable organizational connectivity. General Networking: Support and maintain LAN/WAN infrastructure to provide stable and secure communication channels within and beyond the organization. Requirements: Strong knowledge of firewall technologies, endpoint protection, and backup systems. Experience with server administration (Windows/Linux), NAS, and patch management tools. Hands-on experience with networking technologies (switches, routers, access points). Familiarity with security best practices and compliance standards. Show more Show less
Posted 1 month ago
3.0 years
0 Lacs
Sadar, Uttar Pradesh, India
On-site
Job Overview We are looking for a motivated and skilled IT Governance, Risk & Cybersecurity Awareness Analyst to join our team. This position focuses on enhancing IT governance processes, promoting cybersecurity awareness, and ensuring compliance with internal policies and regulatory requirements. The ideal candidate will have 3-4 years of experience in IT governance, risk management, and cybersecurity, with a strong emphasis on communication and training initiatives. Qualifications And Skills Educational Background: Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field. Experience: 3-4 years of experience in IT governance, risk management, or cybersecurity awareness, ideally within a corporate or multinational environment. Certifications: Relevant certifications such as, ISO 27001, ITIL, CompTIA Security+, or similar certifications are a plus. Technical Skills: Understanding of IT governance frameworks ( ISO20000, ITIL). Basic knowledge of cybersecurity concepts, risk management, and compliance frameworks (ISO20001, ISO 27001). Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, M365 Phishing Attack Simulation Tool. Knowledge of Software licensing compliance. Communication Skills: Strong verbal and written communication skills, with the ability to present complex information in an accessible and engaging manner. Experience creating training materials and conducting training sessions. Analytical Skills: Ability to analyze and report on cybersecurity awareness and risk management activities, identifying trends and areas for improvement. Project Management: Ability to manage multiple tasks and projects effectively while meeting deadlines. Work Environment : Posting at Faridabad/Greater Noida, May have to travel Chennai & Overseas. 5 days on-site Show more Show less
Posted 1 month ago
2.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar’s platform aggregates portfolio, market and client data for over $7 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, and Dubai. The Role We are currently seeking a Data Client Support Analyst to join our team. Part of the broader Addepar GTM organization, the Client Support Team is responsible for ensuring Addepar's clients receive timely responses and resolutions to the Data related support needs. This will include overseeing the processing of transactions and positions so that it meets client timelines, ensuring data quality through verification checks, and helping clients with their data related questions and get the most value out of their data within Addepar. Important : The working hours for this role is from 6:30 PM to 3:30 AM IST. What You’ll Do Effectively address client inquiries related to Addepar’s custodial data feeds and on general data product functionalities and features within established SLAs. Manage and execute requests from internal Data teams that require client outreach and/or action to resolve data verification issues. Investigate and troubleshoot client reported bugs and data processing issues, and triaging with Engineering & Product when needed. Partner with Account Managers, Solutions Architects, and other internal stakeholders to drive alignment on data related client escalations and ensure positive client outcomes. Partner with Product Content to ensure Addepar Help Site and external facing collateral is accurate and up to date for clients. Participate in cross-functional projects to improve internal processes and in broad company initiatives to stand up new product functionality or services. Who You Are 2+ years of work experience in the financial investment/advisory/technology industry with strong knowledge of capital markets, portfolio accounting and customer relationship management. Excellent communication and interpersonal skills for interfacing with clients, and internal/external stakeholders. Proven ability to multitask and prioritize effectively in a fast paced environment. Very client-centric, team-oriented, and forward thinking. Strong attention to details and a passion for problem solving. Technical skills preferred in any or all of the following: MS Suite, Salesforce, Atlassian, SQL, Python, Bloomberg, Thomson Reuters, or other common financial services systems and applications. Our Values Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. Build Together - Collaborate to unlock the best solutions. Deliver lasting value. Champion Our Clients - Exceed client expectations. Our clients’ success is our success. Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to TAinfo@addepar.com. Show more Show less
Posted 1 month ago
2.0 - 3.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Role Description L1 SOC Analyst - Splunk Experience : 2 to 3 years Location : Hyderabad/Trivandrum/Kochi/Bangalore/Chennai Company: CyberProof, A UST Company About CyberProof CyberProof is a leading cyber security services and platform company dedicated to helping customers react faster and smarter to security threats. We enable enterprises to create and maintain secure digital ecosystems through automation, threat detection, and rapid incident response. As part of the UST family, we are trusted by some of the world’s largest enterprises. Our Security Operations Group is composed of a global team of highly skilled cyber security professionals, with our tier 3-4 expertise rooted in Israeli Intelligence About The Role The primary role of a SOC Level 1 Analyst is to serve as the frontline defense, managing first triage and ranking of security cases, and initiating the threat detection and response processes for client-related security events. The Analyst is integral to the MDR, working collaboratively with other teams to ensure high quality of service, and will be given opportunities for professional growth in cybersecurity. The position entails conducting inquiry procedures as dictated by CyberProof methodology and contributing insights on the case investigation and detection quality. Principal Duties Quickly respond to and classify all incoming security cases, ensuring that incidents are appropriately escalated to the right analyst within the predefined SLA period during the Analyst's shift. Conduct the first triage investigations into the assigned cases using a blended approach based on tools integrated into the SOAR platform and document all collected evidence and conclusions. At the shift's commencement, diligently review all new information in the SOAR, through the Teams channel, shared mailbox, and any other designated communication mediums to ensure readiness to continue or start case the investigation and address client queries. Facilitate a smooth handoff to the next team at the end of the shift, ensuring continuous and seamless security monitoring. Remain to any procedural inconsistencies or issues and proactively report these to the team leader or upper analytical layer (L2) for resolution or consultation. Should uncertainty or complex issues arise, elevate the matter promptly to a senior L1 Analyst or Shift and Technical Leads before resorting to the L2 team. Support the Lead Analysts and the L2 team in the extraction and compilation of data needed for the preparation of Weekly, Monthly, and Quarterly Business Review (QBR) documentation. Skills And Qualifications At least 1 year of experience as a security analyst Proficient in investigating s related to phishing, malware, and similar threats. Solid understanding of computer security and networking concepts Experience with SIEM tool Splunk Knowledgeable about endpoint protection tools Skilled in analyzing network traffic, interpreting logs, and examining packet capture. Strong critical thinking and analytical abilities Excellent written and verbal communication skills Experience managing and analyzing s from security tools is a plus. Familiarity with cloud solutions is advantageous. Relevant certifications are a plus. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Hyderābād
On-site
Vulnerability Mgmt, Lead Analyst Location: Hyderabad Deloitte USI Work you’ll do Threat & Vulnerability leads are subject matter experts who: Develop responses to client inquiries related to cyber security, coordinating with various teams and leaders Obtaining necessary approvals for client inquiry responses that can be provided to a client Developing reporting that meet client, regulatory and/or leadership needs Ensure escalation processes are followed and client responses are delivered within timelines Provide recommendations and technical guidance for the lifecycle of vulnerability management Work with various stakeholders such as technology owners, asset owners, business owners and cyber leadership to reduce risk for the firm Identifying opportunities to collaborate across cyber teams and optimize efficiencies to reduce the level of effort, costs and risks across threat landscapes while facilitating increased organizational situational awareness Represent US member firm interests in services provided by Global member firm Conduct in-depth research projects for various threat topics All other duties as assigned Qualifications 6 plus years of application development, data analytics and/or information security related experience Bachelor’s degree in computer science, mathematics, engineering or related Excellent interpersonal and organizational skill and excellent oral and written communication skills Advanced-level, In depth information security theory Sound judgment skills and ability to know when to escalate cyber threats and vulnerabilities Experience with at least four of the following: Audits Network Devices and Routing Windows / Linux System Administration Software Development Vulnerability Management Cloud Services Data Analytics In depth understanding of vulnerabilities, hacking techniques, and hacking tools Knowledge in networking, phishing, and endpoint security Proven analytical and problem-solving skills Self-motivated to improve knowledge and skills Works well both in a team environment and independently Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304909
Posted 1 month ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. Overview LivePerson is experiencing rapid growth, and we’re evolving our database infrastructure to scale faster than ever. We are building a team dedicated to optimizing data storage, accessibility, and performance across our applications. As a Senior Database Engineer, you will be a key contributor, driving innovation in cloud database solutions and automation. You Will Partner with cross-functional teams to define database requirements and architectural strategies. Design, implement, and maintain highly scalable, on-prem and cloud-based database systems on Google Cloud Platform (GCP). Develop automation solutions using Terraform, Ansible, and Python to streamline database provisioning and management. Ensure robust version control of infrastructure configurations for seamless deployments. Monitor, troubleshoot, and optimize database performance, addressing bottlenecks proactively. Establish and enforce backup, recovery, and disaster recovery protocols to protect data integrity. Collaborate with security teams to implement compliance and data protection measures. Lead incident resolution, analyzing root causes and driving long-term solutions. Stay ahead of industry trends in DevOps, cloud computing, and database technologies. Participate in on-call rotations, ensuring 24x7 support for mission-critical systems. You Have 8+ years of experience managing large-scale production database systems handling terabytes of data. Expertise in MySQL administration & replication. Experience with anyone of Elasticsearch, Kafka, Hadoop, and Vertica is plus Strong background in Google Cloud Platform (GCP) or AWS database deployments. Proficiency in Infrastructure as Code (IaC) using Terraform & Ansible. Skilled in Python & Bash scripting for automation. Hands-on experience with Liquibase or Flyway for database automation. Knowledge of monitoring tools like Prometheus, Grafana, PMM (Percona Monitoring and Management) and ELK stack (Elasticsearch, Kibana & Logstash). Strong problem-solving skills with a proactive approach to troubleshooting complex issues. Solid foundation in database architecture, optimization, and CI/CD concepts. Excellent collaboration & communication skills in a dynamic team environment. Highly accountable with a results-driven mindset. Able to create documentation, work on changes, incidents and jira tickets. Relevant certifications (AWS, GCP) are a plus. Benefits Health: Medical, Dental and Vision Time away: Vacation and holidays Equal opportunity employer Why You’ll Love Working Here As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. Belonging At LivePerson We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
India
On-site
About Company: Ducara, meaning "to lead" and "in a professional way," was founded with the goal of delivering superior cyber security services, solutions, and education to businesses worldwide. Today, we continue to fulfill our commitment, earning the trust of over 100 clients globally through our expertise and one-stop solutions. As deep divers in this domain, we offer a broad range of cybersecurity services, including training, consulting, and product solutions. But we don't stop there; we are actively engaged in R&D and will soon unveil security products never before seen in the industry. Role Summary: We are seeking dynamic Cyber Security Sales Professionals to expand our footprint in India and International markets. The ideal candidate is a driven individual with a deep understanding of cybersecurity services and a passion for driving sales in this critical sector. Key Responsibilities: Business Development: Identify and engage with potential customers, partners, and stakeholders to grow the sales pipeline. Client Relationship Management: Build and maintain long-term relationships with senior executives, including C-Level decision-makers to ensure customer satisfaction and loyalty. Services Selling: Understand customer pain points and offer tailored services, including phishing prevention, risk advisory, and compliance management. Develop comprehensive account growth plans, including specific engagement strategies and achievable targets, for each account within your portfolio. Market Intelligence: Collaborate with marketing and regional partners to design and implement targeted growth strategies for your territory. Collaboration: Work closely with technical, marketing, and customer success teams to deliver customized solutions to clients. Target Achievement: Meet and exceed sales targets and key performance indicators (KPIs). Qualifications: Experience: 5+ years of proven sales experience in cybersecurity services. Domain Knowledge: Strong understanding of cybersecurity services, including threat intelligence, risk management, and digital risk protection. Experience in selling to BFSI, Manufacturing & IT/ITeS customers Ability to succeed in a quota-driven sales environment. Skills: Excellent communication, negotiation, and presentation skills. Network: Established contacts within industries like BFSI, IT/ITES, healthcare, and others needing advanced cybersecurity services. Adaptability: Comfortable working with clients in international markets. Education: Bachelor’s degree in business, IT, or a related field; MBA is a plus. What We Offer: High Commissions. Opportunity to work in a fast-paced, innovative, and collaborative environment. Performance-based incentives. Performance-based incentives. A chance to make a real impact in securing organizations globally. Join us at Ducara on our mission to create a more secure world and explore the global possibilities! Show more Show less
Posted 1 month ago
0 years
0 Lacs
India
Remote
Extensive background in disaster recovery and business continuity planning, with a focus on IT systems and data resilience. Experience in developing and optimizing disaster recovery strategies and solutions. Experience implementing and managing functional failover capabilities for 100+ applications Strong understanding of risk management and mitigation strategies related to IT systems. Experience with disaster recovery frameworks and standards (e.g., ISO 22301, NIST SP 800-34). Bachelor’s degree in computer science, Information Technology, or a related field from an accredited institution. Certifications such as Certified Business Continuity Professional (CBCP) or Disaster Recovery Certified Specialist (DRCS) are preferred. Minimum of five (5) years of experience in disaster recovery planning and implementation. Proven track record of leading disaster recovery initiatives and conducting successful recovery tests. Strong analytical and problem-solving skills, with the ability to work under pressure and manage multiple priorities. Experience utilizing Proofpoint for pushing out org-wide phishing campaigns and role-based trainings Nice-to-Have Skills: Experience in a healthcare or highly regulated industry. Familiarity with cloud-based disaster recovery solutions and technologies. Tools and Technologies: Disaster Recovery Planning Software (e.g., Zerto, Veeam, Commvault) Backup and Recovery Solutions (e.g., Acronis, Veritas NetBackup) Cloud-based Disaster Recovery Services (e.g., AWS Disaster Recovery, Azure Site Recovery) Virtualization Technologies (e.g., VMware, Hyper-V) Network and Data Security Tools (e.g., Palo Alto Networks, Cisco Security) Monitoring and Alerting Tools (e.g., Nagios, SolarWinds) Data Replication Technologies (e.g., Dell EMC RecoverPoint, IBM Spectrum Protect) IT Service Management (ITSM) Tools (e.g., ServiceNow, BMC Remedy) Cybersecurity Solutions (e.g., Proofpoint for email security and threat protection) Risk Management and Consulting Services (e.g., E&Y for risk assessment and compliance advisory) Show more Show less
Posted 1 month ago
0.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Job Information Date Opened 06/18/2025 Job Type Full time Industry IT Services Work Experience 4-5 years City Bangalore State/Province Karnataka Country India Zip/Postal Code 560024 Job Description About Globals: Globals has drastically grown from a small home office to a globally recognized enterprise offering world-class quality solutions on Cybersecurity, Cyberwarfare, ERP Systems, AI, and Enterprise Application Development for various industries including Defence, Education, Government, Financial Services and Transport Industries. Globals has enabled its customers to be game-changers in their industry through its disruptive and innovative solutions. Globals is certified as a "Great Place to Work" organization for its laudable work culture that helps its team members manage work-life, have dedicated hours to upskill and reskill themselves, and most important to ensure that the projects that they are working on are always unique, challenging their status quo every time. Our unique work culture has made us one of the world’s fastest-growing technology companies as recognized and featured by The Economist. Our excellence in technical stewardship and service-offering expertise has facilitated our clients ranging from individual entrepreneurs to Fortune Global 500 – to explore new business opportunities, reduce their operational costs significantly and boost their revenues. Today, Globals enjoys a strong position in the industry as a high-performing leader through its technology innovation and remarkable domain expertise. Globals is a CMMI Level 3 certified company. About the Job Role: We are seeking a skilled Offensive Security Researcher with hands-on experience in penetration testing, vulnerability research, and exploit development with a focus on Windows systems. The ideal candidate will be responsible for identifying and exploiting security weaknesses across Windows systems, applications, and networks to simulate real-world cyberattacks. This role is critical in strengthening our organization's security posture by providing actionable insights, supporting incident response, and contributing to continuous security improvements. You will work closely with security engineers, blue teams, and development teams to bridge gaps between offense and defense. Responsibilities: Identify and analyze vulnerabilities in Windows OS (e.g., Windows 10/11, Windows Server), kernel components, drivers, and user- mode applications. Research zero-day vulnerabilities and develop PoC exploits to demonstrate impact. Analyze patch diffs and reverse-engineer Windows updates to uncover exploitable conditions. Analyze obfuscated malware samples to understand attack vectors and vulnerabilities. Document vulnerabilities, exploitation techniques, and PoC code in clear, reproducible formats. Contribute to vulnerability databases, advisories, or whitepapers with the vendor and to CERT. Conduct comprehensive penetration tests (VAPT) on web applications, APIs, networks, mobile apps, and cloud environments. Collaborate with blue teams to improve defensive controls based on offensive insights. Continuously research emerging threats, attack techniques (TTPs), and security trends to keep tools and techniques up-to-date. Support incident response teams during active breaches with offensive techniques such as attacker simulation and pivoting. Participate in threat modeling and security architecture reviews from an attacker’s perspective. Requirements Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or equivalent practical experience. Deep understanding of Windows kernel, memory management, process/thread handling, security and Windows APIs (kernel32.dll, ntdll.dll) Expertise in writing exploits for Windows vulnerabilities, bypassing mitigations like ASLR, DEP, and CFG. Strong skills in C/C++, Python, and Assembly (x86/x64); familiarity with PowerShell. Knowledge of network protocols and raw packet manipulation for exploit delivery (e.g., using raw sockets or PCAP). Familiarity with offensive security tools like Metasploit, Cobalt Strike, or custom exploit frameworks. Proficiency with tools like IDA Pro, Ghidra, WinDbg, OllyDbg, or Radare2 for analyzing Windows binaries/drivers and dynamic analysis tools (Process Monitor, Process Explorer). Strong proficiency with penetration testing tools such as Burp Suite, Metasploit, Cobalt Strike, Nmap, Wireshark, Nessus, and others. Practical experience in exploit development, reverse engineering, or binary analysis is a strong plus. Familiarity with social engineering techniques and phishing campaigns is a plus. Relevant certifications are highly desirable (e.g., OSCP, CEH etc.,). Apply Now
Posted 1 month ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Join us as a SETS Security Application Support Analyst at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a SETS Security Application Support Analyst you should have experience with: Operating systems – Strong Unix/ Linux and windows server administration knowledge. Good understanding of Networking concepts. Network Skills - Knowledge of TCP/IP, DNS, firewalls. Strong Communication Skills and stakeholder management Manage and drive P1, P2 and Triage issues end to end. Understanding of incident/problem/change reporting procedures, escalation paths, and basic security incident handling. Security Fundamentals : Understanding of security terminology, common threats (malware, phishing), and basic security practices is necessary. Open to work in 24*7 working environment. Some Other Highly Valued Skills May Include Data protection tools knowledge (MS Purview) Endpoint tools knowledge (MDE, MDCA) Logging and monitoring knowledge (SPLUNK, SIEM SOAR) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To provide a primary liaison service between the business, technology, and security functions. In order to ensure the confidentiality, integrity and availability of information, and support the mitigation of security risk. Accountabilities Collaboration with stakeholders to understand their security requirements in business processes and IT projects, to enhance overall risk management. Execution of risk assessments to identify and prioritise potential cybersecurity threats that could impact the banks operations and data and guide the implementation of mitigation strategies and communicate findings to relevant findings to relevant senior stakeholders. Collaboration with business units to develop and implement security policies and procedures for the banks operations aligned to the risk management framework. Management of the implementation, testing and monitoring of security controls across the banks IT systems to ensure the effectiveness of controls and mitigation of risk. Execution of training content and sessions to educate employees, enhance cybersecurity awareness and provide guidance on safe online practices. Management of complex cybersecurity incidents by collaborating with IT teams and response experts to effectively resolve cases through analysis, expertise support and project supervision. Identification of emerging cybersecurity trends, threats, and new technologies to address potential risks by advocating the adoption of new security solutions. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Back to nav Share job X(Opens in new tab or window) Facebook(Opens in new tab or window) LinkedIn(Opens in new tab or window) Show more Show less
Posted 1 month ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Globals: Globals has drastically grown from a small home office to a globally recognized enterprise offering world-class quality solutions on Cybersecurity, Cyberwarfare, ERP Systems, AI, and Enterprise Application Development for various industries including Defence, Education, Government, Financial Services and Transport Industries. Globals has enabled its customers to be game-changers in their industry through its disruptive and innovative solutions. Globals is certified as a "Great Place to Work" organization for its laudable work culture that helps its team members manage work-life, have dedicated hours to upskill and reskill themselves, and most important to ensure that the projects that they are working on are always unique, challenging their status quo every time. Our unique work culture has made us one of the world’s fastest-growing technology companies as recognized and featured by The Economist. Our excellence in technical stewardship and service-offering expertise has facilitated our clients ranging from individual entrepreneurs to Fortune Global 500 – to explore new business opportunities, reduce their operational costs significantly and boost their revenues. Today, Globals enjoys a strong position in the industry as a high-performing leader through its technology innovation and remarkable domain expertise. Globals is a CMMI Level 3 certified company. About the Job Role: We are seeking a skilled Offensive Security Researcher with hands-on experience in penetration testing, vulnerability research, and exploit development with a focus on Windows systems. The ideal candidate will be responsible for identifying and exploiting security weaknesses across Windows systems, applications, and networks to simulate real-world cyberattacks. This role is critical in strengthening our organization's security posture by providing actionable insights, supporting incident response, and contributing to continuous security improvements. You will work closely with security engineers, blue teams, and development teams to bridge gaps between offense and defense. Responsibilities: Identify and analyze vulnerabilities in Windows OS (e.g., Windows 10/11, Windows Server), kernel components, drivers, and user- mode applications. Research zero-day vulnerabilities and develop PoC exploits to demonstrate impact. Analyze patch diffs and reverse-engineer Windows updates to uncover exploitable conditions. Analyze obfuscated malware samples to understand attack vectors and vulnerabilities. Document vulnerabilities, exploitation techniques, and PoC code in clear, reproducible formats. Contribute to vulnerability databases, advisories, or whitepapers with the vendor and to CERT. Conduct comprehensive penetration tests (VAPT) on web applications, APIs, networks, mobile apps, and cloud environments. Collaborate with blue teams to improve defensive controls based on offensive insights. Continuously research emerging threats, attack techniques (TTPs), and security trends to keep tools and techniques up-to-date. Support incident response teams during active breaches with offensive techniques such as attacker simulation and pivoting. Participate in threat modeling and security architecture reviews from an attacker’s perspective. Requirements Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or equivalent practical experience. Deep understanding of Windows kernel, memory management, process/thread handling, security and Windows APIs (kernel32.dll, ntdll.dll) Expertise in writing exploits for Windows vulnerabilities, bypassing mitigations like ASLR, DEP, and CFG. Strong skills in C/C++, Python, and Assembly (x86/x64); familiarity with PowerShell. Knowledge of network protocols and raw packet manipulation for exploit delivery (e.g., using raw sockets or PCAP). Familiarity with offensive security tools like Metasploit, Cobalt Strike, or custom exploit frameworks. Proficiency with tools like IDA Pro, Ghidra, WinDbg, OllyDbg, or Radare2 for analyzing Windows binaries/drivers and dynamic analysis tools (Process Monitor, Process Explorer). Strong proficiency with penetration testing tools such as Burp Suite, Metasploit, Cobalt Strike, Nmap, Wireshark, Nessus, and others. Practical experience in exploit development, reverse engineering, or binary analysis is a strong plus. Familiarity with social engineering techniques and phishing campaigns is a plus. Relevant certifications are highly desirable (e.g., OSCP, CEH etc.,). Show more Show less
Posted 1 month ago
1.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Core Responsibilities Customer Engagement & Escalation Management Represent Microsoft in direct communication with corporate clients via phone, email, and electronic channels. Handle escalated, mission-critical, and politically sensitive issues with professionalism and technical excellence. Maintain ownership of issues through complete resolution, ensuring high customer satisfaction. Demonstrate empathy and precision in managing customer relationships, especially in politically charged scenarios. Technical Troubleshooting & Product Improvement Apply advanced troubleshooting techniques, including scripting and code analysis, across multiple technologies. Solve highly complex problems involving broad product knowledge or specialized expertise. Report issues and customer feedback to drive continuous product improvement. Act as a key technical liaison with Product Development teams and customers Team Collaboration & Readiness Lead cross-technology initiatives and team-level projects to improve Customer Satisfaction Develop and manage technical content and readiness resources for the team. Maintain strong working knowledge of pre-release products and contribute to product design and improvement. Communication & Leadership Participate in high-level technical discussions with product teams. Deliver effective technical presentations and written communications. Recover from dissatisfied customer situations in collaboration with team managers. Recognize when to escalate and solicit additional help. Skills & Qualifications Technical Expertise Demonstrate strong technical troubleshooting expertise in the following areas: Microsoft Office applications & Outlook (2019/2021/2024/MSI/C2R) Microsoft Office 365 and Exchange (on-premises: 2007–2024) Windows Server (Active Directory, Group Policy, Terminal Server, Networking) Advanced knowledge of: Authentication protocols Autodiscover, Free/Busy, Calendaring Outlook client connectivity (MAPI, RPC/HTTP, EWS, REST) Email hygiene (Antispam, Malware, Phishing) Exchange Online Hybrid (preferred) Microsoft Active Directory & Identity Technologies Tools & Diagnostics Proficiency in: MFCMAPI Fiddler Netmon Wireshark Process Monitor Process explorer Windows Event Logs MCSE certification is desirable and considered a plus. Soft Skills Strong critical thinking and problem-solving abilities. Excellent customer service and communication skills. Ability to work under pressure and in complex situations. Effective time management, organization, and negotiation skills. Technical writing and documentation proficiency. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less
Posted 1 month ago
7.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Core Responsibilities Customer Engagement & Escalation Management Represent Microsoft in direct communication with corporate clients via phone, email, and electronic channels. Handle escalated, mission-critical, and politically sensitive issues with professionalism and technical excellence. Maintain ownership of issues through complete resolution, ensuring high customer satisfaction. Demonstrate empathy and precision in managing customer relationships, especially in politically charged scenarios. Technical Troubleshooting & Product Improvement Apply advanced troubleshooting techniques, including scripting and code analysis, across multiple technologies. Solve highly complex problems involving broad product knowledge or specialized expertise. Report issues and customer feedback to drive continuous product improvement. Act as a key technical liaison with Product Development teams and customers Team Collaboration & Readiness Lead cross-technology initiatives and team-level projects to improve Customer Satisfaction Develop and manage technical content and readiness resources for the team. Maintain strong working knowledge of pre-release products and contribute to product design and improvement. Communication & Leadership Participate in high-level technical discussions with product teams. Deliver effective technical presentations and written communications. Recover from dissatisfied customer situations in collaboration with team managers. Recognize when to escalate and solicit additional help. Skills & Qualifications Technical Expertise Demonstrate strong technical troubleshooting expertise in the following areas: Microsoft Office applications & Outlook (2019/2021/2024/MSI/C2R) Microsoft Office 365 and Exchange (on-premises: 2007–2024) Windows Server (Active Directory, Group Policy, Terminal Server, Networking) Advanced knowledge of: Authentication protocols Autodiscover, Free/Busy, Calendaring Outlook client connectivity (MAPI, RPC/HTTP, EWS, REST) Email hygiene (Antispam, Malware, Phishing) Exchange Online Hybrid (preferred) Microsoft Active Directory & Identity Technologies Tools & Diagnostics Proficiency in: MFCMAPI Fiddler Netmon Wireshark Process Monitor Process explorer Windows Event Logs MCSE certification is desirable and considered a plus. Soft Skills Strong critical thinking and problem-solving abilities. Excellent customer service and communication skills. Ability to work under pressure and in complex situations. Effective time management, organization, and negotiation skills. Technical writing and documentation proficiency. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 7+ years of technical support, technical consulting experience, or information technology experience OR 7+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Summary Position Summary Vulnerability Mgmt, Lead Analyst Location: Hyderabad Deloitte USI Work you’ll do Threat & Vulnerability leads are subject matter experts who : Develop responses to client inquiries related to cyber security, coordinating with various teams and leaders Obtaining necessary approvals for client inquiry responses that can be provided to a client Developing reporting that meet client, regulatory and/or leadership needs Ensure escalation processes are followed and client responses are delivered within timelines Provide recommendations and technical guidance for the lifecycle of vulnerability management Work with various stakeholders such as technology owners, asset owners, business owners and cyber leadership to reduce risk for the firm Identifying opportunities to collaborate across cyber teams and optimize efficiencies to reduce the level of effort, costs and risks across threat landscapes while facilitating increased organizational situational awareness Represent US member firm interests in services provided by Global member firm Conduct in-depth research projects for various threat topics All other duties as assigned Qualifications 6 plus years of application development, data analytics and/or information security related experience Bachelor’s degree in computer science, mathematics, engineering or related Excellent interpersonal and organizational skill and excellent oral and written communication skills Advanced-level, In depth information security theory Sound judgment skills and ability to know when to escalate cyber threats and vulnerabilities Experience with at least four of the following: Audits Network Devices and Routing Windows / Linux System Administration Software Development Vulnerability Management Cloud Services Data Analytics In depth understanding of vulnerabilities, hacking techniques, and hacking tools Knowledge in networking, phishing, and endpoint security Proven analytical and problem-solving skills Self-motivated to improve knowledge and skills Works well both in a team environment and independently Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304909 Show more Show less
Posted 1 month ago
0 years
0 Lacs
Pune, Maharashtra, India
Remote
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Job Description: IT Cyber Defense Analyst - Intern Location: Remote (Pune-Baroda, India) Department: IT Cybersecurity / Security Operations Center (SOC) Reports To: SOC Manager About The Role We're seeking a curious, driven, and detail-oriented Intern SOC Analyst to join our Security Operations Center. This is an exciting opportunity to gain real-world experience in cyber threat monitoring, incident response, and security tools — all while learning from a world-class team. Key Responsibilities Monitor real-time security events and alerts via SIEM, EDR and SOAR tools Perform initial triage and escalate incidents as required Assist with incident documentation and reporting Participate in threat intelligence and daily briefings Support SOC analysts with log analysis and research Learn to identify phishing, malware, and intrusion patterns Help create or refine SOC playbooks and procedures Requirements Completed a degree in Cybersecurity, IT, Computer Science, or related field Any previous internship experience in SOC/Cyber Defense will be a plus Basic understanding of networking, Windows/Linux systems, and Cybersecurity concepts Familiarity with the following is a plus: SIEM, IDS/IPS, EDR, SOAR, Firewalls Willingness to learn, detail-oriented, and quick thinker under pressure Good communication and documentation skills Availability to work in rotational shifts including night Flexible with week off days. No fix off Saturday and Sunday What You'll Gain Hands-on SOC experience with enterprise security tools Exposure to real-world threat scenarios Mentorship from experienced analysts Potential for full-time employment upon successful internship completion Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. ModMed is hiring a driven Quality Assurance Engineer is an advanced position in the software engineering field who is a critical member of a software development team who ensures the quality, reliability, and performance of complex software systems through the design, implementation, and execution of automated tests and testing frameworks. Key Responsibilities Participate in Agile sprint and release planning, the development of user stories and associated acceptance criteria, the creation of quality assurance activity tasks, Product Owner demos, and Agile retrospectives Provide continuous feedback through the update of the Product Backlog (using department Agile tools) and daily standups to communicate task progress, issues, and risks to Agile teammates and peers in other work groups Work collaboratively with all members of the Agile team to create appropriate conditions to test or to determine non-production factors that limit testing Developing and maintaining automated testing frameworks for complex software systems. Designing, coding, and executing automated tests to ensure the quality and reliability of software. Analyzing and interpreting test results to identify defects, performance bottlenecks, and areas for optimization. Collaborating with cross-functional teams, including developers, product managers, and quality assurance engineers, to ensure that software meets business requirements and customer needs. Developing and implementing testing strategies, methodologies, and processes that align with industry best practices and standards. Providing technical leadership and guidance to junior members of the testing team. Participating in code reviews, design reviews, and other software development activities to ensure the highest quality standards. Continuously improving and refining testing processes to increase efficiency and effectiveness. Work with development team to integrate automated testing into continuous integration and deployment processes Stay up-to-date with emerging trends and best practices in software testing, software Development and quality assurance Write correct and clean code, following stated best practices and rarely making the same mistake twice. Participate in technical design decisions with guidance. Focus on attaining expertise in one or more areas of the codebase. Self-sufficient in at least one area of the codebase with a high-level understanding of other components. Provide support for your area including components you may not be familiar with. Give timely, helpful feedback to peers and managers. Communicate assumptions and get clarification on tasks to minimize the need for rework. Solicit feedback from others and eager to find ways to improve. Understand how your work fits into the larger project and identify issues with requirements. Capable of prioritizing and completing complex tasks with guidance as part of a team. Make steady progress without the need for constant feedback from more senior engineers and know when to ask for help if blocked. Skills & Requirements Bachelor's or Master's degree in Computer Science or related field. 5+ years of experience in software development or software testing. comfortable in writing selenium with JAVA or similar language framework expertise in writing test plans with the ability to identify test cases which can be automated experience of working with developers and business analyst/product owners in a scrum team API testing (good to have) minimum 2.5-3 years of experience in writing automated test cases Proficiency in software testing methodologies, including unit, integration, system, and acceptance testing. Experience with agile software development processes and methodologies. Extensive hands-on experience with object-oriented programming using technologies like JAVA, Restful, SOAP and message queues. Experience with CI/CD technologies, such as JIRA, Confluence, BitBucket (or other Git server), and Jenkins Experience with T-SQL and SQL Server. Experience with test automation frameworks such as Selenium with Java, Appium, Cucumber or TestNG. Experience with API testing and tools such as Postman, Rest Assured, Playwright etc Experience with testing cloud-based SaaS applications and microservices architecture. Excellent problem-solving, communication, and teamwork skills. Ability to work independently and manage multiple projects simultaneously. Strong attention to detail and ability to think critically. Attention to detail and ability to work in a fast-paced environment Willingness to learn and adapt to new technologies and tools. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. The Software Engineer 2 is responsible for designing, developing, and maintaining scalable and high-performance software solutions. This role requires expertise in software development, problem-solving, and collaboration with cross-functional teams to deliver quality applications. The ideal candidate will have experience in full-stack development, cloud technologies, CI/CD pipelines, and DevOps practices, ensuring robust and efficient software delivery. Essential Functions Experience as a DevOps engineer or in a similar software engineering role Proficiency with Git and GitHub workflows Good knowledge on C# with both .NET Core and .NET Framework or any other equivalent. Utilize Object-Oriented design principles and best practices to ensure high-quality software. Create and manage CI/CD pipelines using tools like Jenkins, GitLab CI, or Azure DevOps. Automate repetitive tasks in the software development lifecycle, including builds, testing, and deployments. Configure and maintain infrastructure for CI/CD pipelines, including servers and containerized environments. Leverage cloud platforms like AWS, Azure, or GCP for scalable infrastructure and application management. Incorporate DevOps principles to foster collaboration between development and operations teams. Integrate unit testing frameworks (e.g., NUnit) into pipelines to ensure robust software quality. Utilize test-driven development practices to enhance software reliability. Work closely with developers, QA engineers, and operations teams to streamline workflows and address feedback. Demonstrate strong communication skills to present ideas, solutions, and progress effectively. Monitor CI/CD pipeline execution and troubleshoot issues promptly to minimize downtime. Qualification Demonstrated knowledge of software application development (certifications and experience considered in lieu of a degree). 5+ years of experience in CI/CD platforms like Jenkins, GitLab CI, Azure DevOps, or AWS CodePipeline. Familiarity with unit testing frameworks like NUnit, JUnit to integrate automated testing into pipelines. Proven experience in building enterprise-level web applications. Strong background in Object-Oriented design and development. Solid understanding of Web Standards (XML, JSON, HTML, CSS, APIs, Web Services). Demonstrated use and knowledge of design patterns and cloud-native technologies. Experience with Agile methodologies and iterative development processes. Preferred Work Experience And Skills Strong proficiency in C#, JavaScript, and scripting languages like Bash, Python, or PowerShell for task automation. Ensure adherence to Web Standards (XML, JSON, HTML, CSS, APIs, Web Services). Deep understanding of Git and branching strategies for effective code management. Knowledge of cloud platforms like AWS, Azure, or GCP for scalable infrastructure management. Exceptional problem-solving and analytical skills. Strong communication and collaboration abilities. Self-motivated and able to work independently with minimal supervision. Detail-oriented with excellent organizational skills. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
Remote
We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. ModMed is hiring a driven ML Ops Engineer 2 to join our positive, passionate, and high-performing team focused on scalable ML Systems. This is an exciting opportunity to You as you will collaborate with data scientists, engineers, and other cross-functional teams to ensure seamless model deployment, monitoring, and automation. If you're passionate about cloud infrastructure, automation, and optimizing ML pipelines, this is the role for you within a fast-paced Healthcare IT company that is truly Modernizing Medicine! Key Responsibilities Model Deployment & Automation: Develop, deploy, and manage ML models on Databricks using MLflow for tracking experiments, managing models, and registering them in a centralized repository. Infrastructure & Environment Management: Set up scalable and fault-tolerant infrastructure to support model training and inference in cloud environments such as AWS, GCP, or Azure. Monitoring & Performance Optimization: Implement monitoring systems to track model performance, accuracy, and drift over time. Create automated systems for re-training and continuous learning to maintain optimal performance. Data Pipeline Integration: Collaborate with the data engineering team to integrate model pipelines with real-time and batch data processing frameworks, ensuring seamless data flow for training and inference. Skillset & Qualification Model Deployment: Experience with deploying models in production using cloud platforms like AWS Sagemaker, GCP AI Platform, or Azure ML Studio. Version Control & Automation: Experience with MLOps tools such as MLflow, Kubeflow, or Airflow to automate and monitor the lifecycle of machine learning models. Cloud Expertise: Experience with cloud-based machine learning services on AWS, Google Cloud, or Azure, ensuring that models are scalable and efficient. Engineers must be skilled in measuring and optimizing model performance through metrics like AUC, precision, recall, and F1-score, ensuring that models are robust and reliable in production settings. Education: Bachelor’s or Master’s degree in Data Science, Statistics, Mathematics, or a related technical field. ModMed In India Benefit Highlights High growth, collaborative, transparent, fun, and award-winning culture Comprehensive benefits package including medical for you, your family, and your dependent parents The company supported community engagement opportunities along with a paid Voluntary Time Off day to use for volunteering in your community of interest Global presence, and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less
Posted 1 month ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. ModMed is hiring a RCM Quality assurance lead to join our positive, passionate, and high-performing quality team focused on best Quality practices. Your Role The Quality Assurance lead role will work closely with Global Partners and the COE Team to monitor and address quality-related gaps. They will also ensure that deliverables from the respective teams meet the required quality standards. Responsibilities Communicate with Global Teams and provide Audit Outcomes for the work audited by the auditors within their Team and by MMI Auditors. Proactive communication across the Teams along with data points is a key responsibility. They will use Jira, Quality Dashboards and focused presentations for the same. Global Teams provide Audit rebuttals. Quality Supervisors review those and respond with a decision to Global Teams. They will calibrate with the Delivery Teams in order to reduce the rebuttals to the minimum possible to avoid rework. Work on all Jira Tickets tagged to them for the quality concerns by Modmed Teams for their book of business( assigned Partners/specialties). They will work and resolve those within TAT Audit the Claims where Global Partners tagged those as uncollectible and provide feedback/ approval to write off as per the Modmed guidelines. Pick up projects to audit the auditors and have a focused quality review to ensure that DPU frontend quality is > 98% and backend quality is > 95% Supervise the Quality Auditors and provide regular updates. They have to ensure that Quality Auditors are meeting the daily productivity targets. They will keep a very close eye on the issues reported by the Clients and internal Teams and will ensure that the gaps are identified and permanently fixed within defined timelines both proactively and reactively. Ensure that all the Quality improvement levers are being worked on and delivered in a timely manner, as per the Quality Strategy. The issues identified and reported are being fixed through a focused plan within defined timelines. Keep abreast of all the Process documentation and instructions to make sure that the audits are in line with the processes laid down. They will have a strong understanding on the quality expectations for all the roles under their preview. Skills & Requirements Require 8 years of experience in RCM Domain in AR and above with at least 2-3 years as Quality supervisor leading a team of 5+ auditors in provider RCM . A hands-on Leader who is a SME in Quality Processes. Strong knowledge of Quality Processes Proven Track record of creating and implementing CAPA plans Highly skilled in DISCOVERY of issues related with Quality Strong Communication - Writing as well as oral Expert in Advanced Excel and PPTs Preferred Certification in Quality Processes such as Six Sigma, TQM etc. ModMed In India Benefit Highlights High growth, collaborative, transparent, fun, and award-winning culture Comprehensive benefits package including medical for you, your family, and your dependent parents. The company supported community engagement opportunities along with a paid Voluntary Time Off day to use for volunteering in your community of interest Global presence, and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office based roles and remote availability, Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. The RCM Quality Assurance (QA) Specialist will be responsible for auditing the work of RCM analysts to ensure the highest standards of services are delivered. They will play a pivotal role in identifying process gaps and work closely with onshore and offshore teams to define SOPs and decision trees that will improve the process. The Role Apply quality assurance expertise by closely monitoring trends, identifying transactions and processes for audits, presenting audit outcomes and recommendations to mitigate gaps to the operations team for resolution. Utilize tools and technologies available to ensure quality concerns are proactively identified and corrected. Work closely with operational teams to resolve process ambiguity by calibrating on audit process and parameters. Ensure Standard Operating Procedures (SOPs) and client specific practice instructions are followed and report any gaps identified with recommendations for improvement. Continuously improve the quality processes by suggesting innovative ways quality concerns can be quickly identified, fixed and monitored to avoid recurrence. Actively monitor for compliance as per HIPAA guidelines and report any incidence of non-compliance. Actively participate in quality and training huddles, create content, and deliver necessary training to resolve identified skill or knowledge gaps on the team. Audit for adherence to SOPs and other guidelines and provide references and feedback. Review customer feedback/concerns and ensure that corrective action is being taken, adhering to the plan of action. Provide feedback on SOPs so that the processes and procedures are created in such a way that these can be implemented most effectively. Propose changes in decision trees through which inefficiencies and redundancies can be eliminated. Participate and contribute to the success of new clients by identifying any bottlenecks during implementations. Provide training and guidance to team members to improve their knowledge and skills so they are sufficiently equipped to deliver best in class services. Collaborate with the onshore quality team to ensure consistency on processes and procedures being followed across Modmed locations. Perform additional projects and job duties as assigned. Skills & Requirements Bachelor's Degree -Bachelor’s preferably in Human Science / Commerce/ Business Administration preferred Certification in Quality Improvement and Assurance 5+ years of relevant working experience in core Provider RCM out of which minimum 2 years as SME, QA, QA Lead, etc. within a professional setting. Hands-on knowledge of the key functions within RCM is a must. Prior experience of working on Modmed products is a plus. Experience working on process improvements/ six sigma quality projects preferred. Proven knowledge of various insurance carriers, including Medicare, private HMOs, PPOs, Capitation and Workers’ Comp. etc. Advanced excel skills such as the ability to use formulas to analyze data, create and format pivot tables and templates, use and conditional formatting and validation functions, able to create visualizations of data through charts, graphs and powerpoint; able to manage information located in multiple software systems. Exceptional written, verbal, and interpersonal communication skills required. Committed to developing expertise in respective ModMed products (PM or gPM) within 3 months of employment. Professional demeanor, team player, strong time management skills required. Able to work during US night shifts within a hybrid work model from home and office is required - this position requires working closely with onshore/offshore teams, as well as with payer reps. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less
Posted 1 month ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. The RCM Quality and Outcome Improvement Analyst is a key position within the Modmed India Operations. Analysts will be assigned to a group of practices under one or multiple specialties reporting to a specialty lead. While they are responsible for working on claims escalated by practice or Global Partners, an Analyst is responsible for observing and analyzing the gaps/ trends and identifying opportunities to improve the process efficiency which will enhance the overall outcome for new and established customers. Your Role Play a critical role in meeting productivity targets, delivering a high level of customer service, and ensuring ModMed’s overall service delivery is consistently maintained at the highest standards while ensuring ModMed’s billing and compliance processes and Standard Operating Procedures (SOPs) are followed. Responsible for identifying and addressing opportunities to improve workflows and reduce non-meaningful touches by analyzing trends on inflows of claim-level assignments. Set up and manage online portals following the requirements and payer details provided by global partners, including, but not limited to, creating W9 forms and following up with payers. Work claims escalated from global partners, practices and onshore teams as per Standard Operating Procedures. (SOPs). Including but not limited to: Analyze claims addressed for credentialing issues from global partners and work closely with onshore to resolve credentialing issues. Review claims assigned to practice for quality and determine if decision tree enhancements will prevent future escalation of a similar claim. Analyze Dashboards/Reports for production and AR trends to identify quality issues; sample the claims and fill out Quality Analysis forms. Run reports regularly and maintain a status tracker to keep a close eye on various inventories to ensure global partners are working on the claims timely. Closely review the Practice Instructions (client specific requirements) and bring any opportunities to enhance and update to onshore RCM Client Advisors. Review KPIs and other important matrix data to ensure the allocated practices are green and have an “A” on the health scorecard. Review Jira tickets created by RCM Client Advisors and global partners for timely resolution; analyze ticket trends to recommend fixes to reduce ticket traffic. Present and review trends, issues and observations with RCM Client Advisors and join respective practice and vertical calls when appropriate. Analyze all functions of practice escalations and contribute to the plans of action shared by global partners and ensure any concerns to meet the plan are addressed. Regularly review SOPs to ensure workflows are being followed as documented and any new opportunity is identified where workflows can be improved. Work closely on new implementations to identify knowledge transfer challenges and audit the work before it is released. Assist in monitoring of Service Legal Agreements (SLA) by our global partners as well as internal teams. Perform additional projects and job duties as assigned. Skills & Requirements 5+ years of related working experience in core Provider RCM out of which minimum 2 years as SME, Asst. Team Lead, Team Lead , QA, QA Lead, etc. within a professional setting. Strong understanding of RCM Processes and best practices - knowledge at a transaction level is required. Experience working on process improvements/ six sigma quality projects preferred. Proven expertise in the front-end and back-end functions of the provider side of US Healthcare RCM such as charges, payment posting , AR follow ups, denials, eligibility, etc. Comprehensive understanding of the full revenue cycle process for claim submission, medical insurance policies, and ICD-10 and CPT coding guidelines. Proven knowledge of various insurance carriers, including Medicare, private HMOs, PPOs, Capitation and Workers’ Comp. Advanced excel skills such as the ability to use formulas to analyze data, create and format pivot tables and templates, use and conditional formatting and validation functions, able to create visualizations of data through charts, graphs and powerpoints; able to manage information located in multiple software systems. Exceptional written, verbal and interpersonal communication skills required. Committed to developing expertise in respective ModMed products (PM or gPM) within 3 months of employment. Professional demeanor, team player, strong time management skills required. Able to work during US night shifts within a hybrid work model from home and office is required - this position requires working closely with onshore/offshore teams, as well as with payer reps. ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less
Posted 1 month ago
7.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. The Supervisor, RCM AR is a leadership position within Modmed India Operations to supervise a group of AR Analysts deployed for multiple practices preferably within a single vertical/specialty. They will be responsible for the day-to-day deliverables for their team along with enhancing the collaboration and partnership between internal and vendor teams. They will ensure that team goals are met while continuously developing their team members' knowledge and skills, as well as their own. If you have experience and passion for AR and treat your team members as the greatest asset, please apply! Your Role Play a critical leadership role in ensuring day-to-day operations are running smoothly, productivity targets are met, a high level of customer service is delivered, and overall service delivery is consistently maintained at the highest standards while ensuring ModMed's billing and compliance processes and Standard Operating Procedures (SOPs) are followed. Conduct quality assurance reviews of daily work to ensure high quality is maintained across all processes. Help the team to prioritize their work and understand the critical importance of following SOPs and communicating challenges and findings to their supervisor in a timely manner. Inform leadership of critical findings impacting RCM performance and recommend solutions to improve outcomes. Work closely with the internal and external teams ensuring challenges and findings raised by analysts are documented, actioned upon, and converted to wins within set timelines. Collaborate with onshore and offshore training teams to create and deliver vertical-focused knowledge to team members. Review the Practice KPI Trends and work with the team to identify and resolve issues promptly and thoroughly. Partner with onshore and offshore teams on creating and implementing processes and procedures for identifying and permanently resolving quality concerns and plans of action (POA) for client escalations. Work with onshore vertical teams on standardizing the processes and practice instructions. Development and delivery of routine reports required to monitor and report on the team's performance and provide customer feedback. Participate in process improvement discussions and help ensure necessary conversion to SOPs. Directly engaging in problem-solving on production-related issues with team members, as required. Work with onshore coordinators to resolve any open issues impacting performance and quality. Perform additional projects and job duties as assigned Skills & Requirements Must have strong, hands-on knowledge of AR within Physician RCM of US Healthcare. 7+ years of related working experience in core Provider RCM, out of which a minimum of 2 years as a Lead Operations managing a team of 10-20 FTEs. Strong knowledge of workflows and procedures within specialties such as Dermatology, Gastro, Orthopedics, Podiatry, Ophthalmology, ENT, etc., is a big plus. Adept at developing and analyzing various KPIs/other trends while running reports from various sources. Exceptional written, verbal, and interpersonal communication skills required; working closely within a collaborative environment having multiple onshore and offshore teams. Strong understanding of various insurance carriers, including Federals, HMOs, PPOs, Capitation and Workers’ Comp Advanced Excel skills such as the ability to use formulas to analyze data, create and format pivot tables and templates, use and conditional formatting and validation functions. Able to create visualizations of data through charts, graphs, and PPTs using MS Office and other tools. A preferred Six Sigma specialist who has participated in process and quality improvement projects is preferred. Proven experience and commitment to actively promoting a positive work environment and developing an employee-focused, supportive workplace aligning to ModMed's culture. Must be committed to developing expertise in respective ModMed products (PM or gPM) within three months of employment. Willing to work from the Office in India night shift (5.30 PM to 2.30 AM). ModMed In India Benefit Highlights High growth, collaborative, transparent, fun, and award-winning culture Comprehensive benefits package including medical for you, your family, and your dependent parents. The company supported community engagement opportunities along with a paid Voluntary Time Off day to use for volunteering in your community of interest Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less
Posted 1 month ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US. The Accounts Receivable Analyst is a key position within the ModMed India Operations. Analysts will be assigned to a group of practices under one or multiple specialties and are responsible for taking the appropriate actions to resolve claims with insurance balances that have no response or are being denied. Analysts will report to the RCM AR Lead. Your Role Responsible for working assigned claims and running reports to identify claims that require a follow-up and resolve the denial by taking appropriate action as per Modmed guidelines. Ensuring timely follow up to save claims from getting written off due to untimely following up. Work on Contractual adjustments and write-off projects. Analyze previous notes and actions taken on claims; take the correct action on claims not handled correctly previously and bring that to the knowledge of the Quality Team. Identify opportunities to improve follow up process and recommend changes to be added/removed in the Practice Instructions or SOPs with any recent changes at the Payer end. Attend trainings to learn new updates, technologies, and techniques; enhancing knowledge of various scenarios and keeping abreast with the new updates is an important requirement for this role. Continuously self-audit to ensure quality standards are met. Review claim thoroughly and explore all possibilities to get claim resolved prior to assigning claims to any other Modmed or client buckets. Perform additional tasks or project work as assigned. Skills & Requirements 2+ years of experience as AR Follow-ups (Voice) in Physician RCM is a must Sound knowledge of working on Billing scrubbers and CH/Payer Rejections Understanding of other related functions in the RCM is required Proven experience of good Cash collected/Resolution rate Strong knowledge of Commercial & Federal payers, basic Coding concepts & CARC codes Knowledge of working and resolving Auto, WC , IPAs etc. is required Expert in listening and resolving problems Ability to interact positively with team members, peer groups, and seniors Being proficient in delivering a high-quality outcome is a must Capable of grasping new concepts quickly; Able to comprehend various training aids and process documentation Excellent written and verbal communication skills Strong knowledge of HIPAA guidelines Abide by the organizations’ information security policy and protect the confidentiality, integrity, and availability of all information assets Willing to work from the office in India night shift (5:30PM to 2:30AM). Work from office ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website. Show more Show less
Posted 1 month ago
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