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3.0 - 7.0 years
0 Lacs
jaipur, rajasthan
On-site
The Cluster Manager role involves supervising, leading, and overseeing all operations within a defined set of stores in the assigned cluster. The main objective is to ensure that all stores meet superior customer service goals by aligning store teams and implementing processes effectively to enhance customer satisfaction and savings. The ideal candidate should demonstrate a strong orientation towards processes and the market, coupled with exceptional leadership qualities to effectively supervise, coach, and mentor store staff. It is crucial for the Cluster Manager to uphold the company's vision of positively impacting customers" lives. Preference will be given to candidates with a background in Pharmacy and related practices. Key Competencies and Skills required for this role include: - Pharmacy knowledge (Preferably) - Strong market orientation - Excellent leadership skills encompassing coaching, mentoring, and enhancing team efficiencies - Process-oriented mindset - Proficient problem-solving abilities - Good analytical skills - Demonstrated rigor, passion, and self-motivation Industry: Retail (preferably pharma),
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
bhubaneswar
On-site
You will be working as a Pharmaceutical Sales Representative on-site in Bhubaneshwar for ORISSA DOOT PRIVATE LIMITED. Your main responsibilities will include engaging with healthcare professionals to promote and sell pharmaceutical products, maintaining customer relationships, and delivering exceptional customer service. It will be crucial for you to stay informed about product knowledge, market trends, and compliance regulations. Additionally, you will be responsible for preparing and submitting sales reports. To excel in this role, you should possess strong pharmaceutical sales and sales skills, along with excellent customer service and communication abilities. A solid understanding of pharmacy practices is essential. Your organizational and time management skills should be top-notch, and you should have a talent for establishing and nurturing client relationships. The ability to work both independently and collaboratively as part of a team is a must. Ideally, you will hold a Bachelor's degree in Pharmacy, Life Sciences, or a related field. Prior sales experience in the pharmaceutical industry would be advantageous in this position.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
ujjain, madhya pradesh
On-site
As a Medical Representative at Riddhi Siddhi Medical Agency in Ujjain, you will play a crucial role in medical sales and communication with healthcare professionals. Your responsibilities will include providing exceptional customer service, demonstrating a sound understanding of medicine and pharmacy products, and ensuring timely delivery of critical healthcare supplies to pharmacies, hospitals, and healthcare institutions. To excel in this role, you should possess a strong background in medical sales and pharmacy knowledge. Effective communication and exceptional customer service skills are essential for building and maintaining relationships with healthcare professionals. Any prior experience in the healthcare industry would be advantageous. A Bachelor's degree in a related field will be required to qualify for this full-time on-site position. Join our team at Riddhi Siddhi Medical Agency, a reputable pharmaceutical distribution agency known for its dedication to quality, reliability, and service excellence. Be a part of our mission to be a trusted healthcare ally by ensuring the availability and timely delivery of a wide range of medicines, healthcare products, and medical supplies.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
saharanpur, uttar pradesh
On-site
As a Medical Representative at Capri Pharmaceuticals, you will play a crucial role in promoting and selling our anti-infective, anti-hypertensive, and gastro health products. Your primary responsibility will be to engage with healthcare professionals, build strong relationships, and effectively communicate the benefits of our pharmaceutical products. To excel in this role, you must possess strong medical sales and customer service skills. Your ability to communicate effectively, coupled with your knowledge of medicine and pharmacy products, will be essential in driving sales and improving community health. Prior experience in pharmaceutical sales will be advantageous, although not mandatory. This is a full-time on-site position based in Saharanpur. You will be expected to demonstrate a high level of professionalism, a proactive approach to sales, and a genuine interest in improving community health outcomes. A bachelor's degree in a related field is required to be considered for this role. If you are passionate about making a difference in the healthcare industry and possess the qualifications mentioned above, we invite you to join our team at Capri Pharmaceuticals and contribute to our mission of enhancing community health through high-quality pharmaceutical products.,
Posted 2 weeks ago
2.0 - 12.0 years
0 Lacs
bhubaneswar
On-site
You will be joining an emerging Pharmaceutical and Biotechnology company in Eastern India with a Global presence. As a Medical Representative based in Bhubaneswar, your primary responsibilities will include promoting and selling medicines to healthcare professionals, meeting sales targets, ensuring top-notch customer service, and establishing long-lasting relationships with clients. Your role will also involve engaging in ethical marketing practices and overseeing the sales team in the General Medicine sector in Odisha. To excel in this position, you should possess a strong background in Medical Sales and Medicine, along with exceptional communication and customer service abilities. A good understanding of Pharmacy will be advantageous. Your leadership skills will be put to the test as you will be required to lead and inspire a team. Your interpersonal skills should be top-notch to effectively connect with clients and colleagues. The ideal candidate will have at least 2-12 years of experience in ethical marketing within the General Medicine field. A Bachelor's degree in Pharmacy, Medicine, or a related discipline is required. Strong organizational and time management skills are also essential for success in this role.,
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Financial Performance and Sales Responsibilities 1. Achievement of daily sales targets, with shift-wise allocation. 2. Achievement of daily private label and Big Basket targets. 3. Achievement of daily generics and high-margin category targets. 4. Achievement of daily diagnostic targets. 5. Develop business relations with nearby doctors, gyms, salons, grocery chains, and other potential partners. 6. Ensure and validate customer calls are made by staff as required. 7. Ensure and validate 100% prescription reminder calls, dormant/lapsed users, and high-value users as per the list received. 8. Ensure the commitment register is properly maintained and orders are closed on time. Omnichannel Business. 1. Achieve 0% pushback on all omnichannel orders for the store. 2. Achieve 0% processing TAT breach for the store. 3. Conduct root cause analysis of pushback and breach cases, and implement corrective actions. 4. Provide guidance to the team on RCAs and improve future response. Team Management, Business Review, and Training 1. Motivate the team for peak performance. 2. Ensure proper roster management, leave tracking, and attendance. 3. Identify and resolve team challenges effectively. 4. Provide clarity on targets, achievements, and incentives from the start of the month. 5. Conduct daily review of previous day performance and plan for current day targets. 6. Conduct periodic knowledge checks and training on medicines, private labels, and generics 7. Guide the team in handling telephone calls professionally 8. Monitor and guide proper WhatsApp communication with customers 9. Nominate staff for central training programs Customer Service and Experience 1. Ensure team grooming and etiquette while dealing with customers 2. Ensure in-store customers are properly attended and serviced 3. Ensure all customer calls and WhatsApp messages are responded to within 1520 minutes 4. Build long-term customer relationships through excellent service Inventory Health 1. Validate 100% accuracy in daily inventory awarding 2. Ensure proper put away of SKUs as per location mapping 3. Ensure daily removal of expired, near-expiry, and non-moving items 4. Ensure all bounced items are entered into the system by staff 5. Assign and validate daily SKU physical audits 6. Ensure 100% accuracy in dispensing quantity and batch 7. Train the team on inventory accuracy and health 8. Resolve or escalate inventory-related issues as needed 9. Understand local demand/competition and request relevant inventory 10. Remain vigilant about theft and pilferage Compliance and Banking 1. Compliance Management and Checks a. Display all applicable licenses b. Ensure the presence of an endorsed pharmacist and valid license c. Maintain accurate H1 and Anti-TB registers d. Ensure adherence to duplicate invoice rules e. Validate cold chain temperature logs hourly f. Ensure daily regularization of manual bills g. Validate proper handling and approvals for sales returns h. Monitor proper DSR and cash ledger handover and record-keeping i. Validate 100% accuracy in banking reconciliation j. Track and alert central teams on license expiration 2. Ensure all emails on the pharmacy ID are responded to by the end of the business day Store Hygiene and Visual Merchandising 1. Ensure overall store cleanliness through housekeeping staff 2. Assign and monitor rack-level cleanliness among staff 3. Ensure correct placement of items as per VM guidelines and SOPs 4. Validate the presence of correct discount tags on shelves 5. Communicate monetized brand placements and ensure adherence Marketing Activities 1. Plan and schedule outdoor marketing via team rosters and ensure collateral availability 2. Participate in and monitor staff performance during campaigns 3. Ensure staff are aware of current offers and promote them to customers 4. Lead by example in executing marketing initiatives and driving growth Preferred candidate profile : Bachelors degree in pharmacy or a related field * 57 years of experience in a retail pharmacy environment * Strong leadership and team management skills * Excellent customer service and interpersonal communication * Knowledge of pharmacy regulations and compliance * Strong organizational and time-management abilities * Proficient written and verbal communication skills * Self-driven and collaborative team player * Willingness to work evenings, weekends, and holidays as needed Contact Details:- Shreya shreyaoasis1@gmail.com
Posted 1 month ago
1.0 - 2.0 years
1 - 1 Lacs
kolkata
Work from Office
Prepare bills according to prescription, accept payment, ensure proper packaging and dispatch of medicines. Prepare the sales summary sheet. Arrange medical stocks. Return of the medicines from the patients. Purchase entry of all the medical stocks.
Posted Date not available
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