Pharmacist- Online

As a Customer Service Representative in a pharmaceutical company, your role will include handling customer queries on medications, prescriptions, and healthcare products. You will be responsible for verifying and processing prescriptions accurately, as well as guiding customers on the usage and benefits of generic medicines. Additionally, you will assist in digital prescription generation and capturing medical history while maintaining records and ensuring compliance via CRM tools. Your key responsibilities will include: - Handling customer queries on medications, prescriptions, and healthcare products. - Verifying and processing prescriptions accurately. - Guiding customers on generic medicine usage and benefits. - Assisting with digital prescription generation and capturing medical history. - Maintaining records and ensuring compliance via CRM tools. To excel in this role, you should possess: - Pharma knowledge with awareness of generic medicines. - Good communication skills. - Willingness to work in rotational shifts. - Experience in a similar role would be preferred.,