Creation, development and maintaince of dashboards and performance metrics using Business Intelligence tools (eg., PowerBI, Smartsheet, Plai, ValueLens, etc) Development of, and managing/tracking of operational progress and performance metrics (eg, planning and resource analytics) for KPI analysis and other performance measures Development of and managing/tracking of tools for Portfolio or non-pipeline projects and other key business processes Develop dashboard specifications in close collaboration with stakehodlers and manage UAT on delivered dashboards Strengthen the current reporting activities and support cross-functional department by addressing their specific needs and questions needed for decision-making Work with the various disciplines within R&D to improve the quality and standards of reported data throughout the data sources Provide the necessary Tool training to stakeholders (user, analytics and reporting) Experience: Experience in Pharmaceutical industry, and experience in R&D or in Business Soft skills : Strong interpersonal and communication skills. Ability to interact and build strong relationships with project teams and support functions within R&D Willingness to work as a team, in a global and matrix organization Ability to challenge status quo and propose new ideas. Technical skills : Planisware / Agile method / Development in PowerBI - Tableau - Power Platform Education : Masters degree Languages : English

The incumbent will be responsible driving the secondary sales and merchandizing by building and developing long term relationships with the retailers Key Stakeholders: Internal Marketing, Supply Chain, Human Resources, Sales Development Key Stakeholders: External Retailers, Wholesalers, Distributors, Key Accounts customers Reporting Structure: Will report to Sales Officer Experience: 2-3 year of sales experience in FMCG/Pharma/OTC industry preferred in channel management Product understanding Negotiation Good local geographical Knowledge Local Language fluency Distributor Management Basic Calculation of retail scheme/ distributor scheme Graduate / MBA Cover Superstore outlet in the respective territory Achieve assigned monthly Target Responsible for New Outlet Opening Responsible for New Product Launch Manage the performance of superstore channel to improve our sales revenue. Ensure POB conversion into secondary sales with DMS execution Mobile reporting (Attendance Sales) on daily basis Responsible for repeat frequent order from outlets Responsible for merchandising store branding Develop Maintain strong relationship with channel Partners.

Handle Product Technical Complaints (PTC) for medical devices, pharmaceutical products, biologics, and combination products, ensuring compliance with regulatory standards. Collaborate with internal/external stakeholders viz Cross functional teams, Manufacturing sites, Customer Service, Medical Information, Pharmacovigilance, Sales Associates, Regulatory, Commercial Operations, Legal, and Risk Management departments for complaint management, Contract manufacturing organization. Enter complaints into the global database and evaluate complaints for severity and risk, ensure timely processing and closure of the complaints. Manages and ensures the compliance of all Quality processes and documentation with applicable regulations/ Sanofi standards. Handle QMS records & any discrepancies and ensure completion within defined timelines. Ensure investigation management and coordination with internal and external partners (including tracking and monitoring of investigations). Review & closure of investigation reports to ensure correctness, completeness, and adherence to standards including root cause analysis, CAPA, assessment and prioritization. Collection, visualization & analysis of complaint data. Preparation of trend reports of complaints related to products, sites, EMS & Countries defined as per procedure. About you: Experience: 3 - 7 Years Experience. Education: Graduate in Pharmacy or life sciences or Engineering or Biotechnology. Languages: English, Hindi is preferred Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, we'll-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and we'llbeing benefits including high-quality healthcare, prevention, and we'llness programs and at least 14 weeks gender-neutral parental leave. Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowe'red to propose and implement innovative ideas.

The primary role of Sales Professionals function is to sell ResMeds products to customers and/or professional organizations through various distribution channels. Key deliverables include planning, positioning and strategic marketing of ResMed s full range products and services in the allocated region. Attaining sales objectives for new and existing accounts within the assigned distribution or retail sales channel. Responsible for new account development and/or expanding existing accounts thereby maximizing turnover and profit margin. Let s talk about the role The primary objective of Direct Field Sales specialization within Sales Professionals is to market, sell, promote, and grow revenue in all product categories. Works closely with the sales management team in evaluating business conditions and sales trends. Develop and enhance business relationships through routine consultative customer visits, product demonstrations, educational programs, product in-services, and problem resolution. Identify and develop new customer base or work to find opportunities to introduce additional ResMed solutions to existing customers. Takes ResMed products and services to external customers or groups of customers and enters into commercial negotiations for purchase and supply. Requires knowledge of ResMed offerings and customer needs. Sales roles typically require a university degree of equivalent work experience. Networks with senior internal and external personnel in own area of expertise. Normally receives little instruction on day-to-day work, general instructions on new assignments. Let s talk about you bachelors degree. Minimum of 8 years of related experience within Medical Device OR Pharma industry A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. Should Have prior experience managing the region. Its beneficial to have prior experience in at least one therapy area, such as Respiratory, Sleep Medicine, Cardio-Metabolic, or Diabetes.

Comply with World Courier Standard Operating Procedures (SOP), which contain specific instructions to take the steps concerning the reception and shipment of materials Compare the material received with the documentation forwarded in order to certify concordance or disagreement Prepare box contents according to what s described on WC Packing List The Operator must have the training and the capability required to control materials characteristics (described in their labels): ID number, expiration date, patient s kit, and temperature and storage conditions as we'll as any additional information that could be useful The Operator must be specifically trained in order to perform activities related to shipments such as the packaging preparation, box closing and labeling Perform activities on the Operative System CTM-STAR related to the Inbound, Outbound, Return and Relocation processes Have deep knowledge and carry out relabeling, stock, balance and relocations processes developed at the Facility Perform any other duties the employee has been trained for Requirements: English language - B2-C1 Gujarati language - native - C1 Experience in logistics /warehouse/operations - will be a plus Computer skills Adaptability to working hours: Monday to Saturday Good communication skills Pleasant proactive manner Attention to detail Initiative and commonsense Reliable and accountable Ability to work in a team environment

Today Lonza is a global leader in life sciences. While we work in science, there s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that s the kind of work we want to be part of. Lonza s Capsules Health Ingredients business is the trusted partner for innovative products, including capsules and health ingredients, customization services and end-to-end dosage form solutions for pharmaceutical and nutraceutical companies. We are hiring a driven Global Controls Engineer to enhance innovation and implement sophisticated technologies in our CHI operations. Key responsibilities: Responsible for development, replication, modifications and support of global automation systems which are used at sites in India. Implement and support global initiatives, while applying advanced and specialized (PLC/SCADA/Simotion) software engineering competencies, including knowledge of software development life cycle and common deliverables such as system requirements. Build test plans to verify software fitness for use; Carries out commissioning and supports validation of control systems; Develop accurate time estimates for control software development tasks; Act as liaison between RD and production site automation (control systems) engineers/maintenance. Support the management in providing a climate, that stimulates and motivates colleagues to participate in preservation of environment, and in protection of health and safety of colleagues. Design modifications to existing automation systems based on process diagrams, user requirements, functional requirements, Piping Instrumentation Diagrams (PID), machine mechanical drawings. Key accountabilities: Designs modifications to existing automation systems based on process diagrams, user requirements, functional requirements, Piping Instrumentation Diagrams (PID), machine mechanical drawings. Collaborates effectively with global automation engineering colleagues on development projects, standards development, selection and implementation of new technologies and automation systems. Supports, configures and replicates (including new releases and patching) PLC systems, SCADA, drive configuration, servo systems, and vision systems. Maintains software and hardware global configuration information, technical documentation, software backups, control software revision notes, knowledge base data records, generates FS/DS documentation and supports cGMP validation process. Regularly communicates with Global Controls Engineering Manager, colleagues, and with site maintenance, engineering, production, QA on project progress and potential issues. Based on a rotating schedule provides after-hours support for plant operations. Effectively collaborates with plant personnel, provides technical guidance. Key requirements: Master of Science or Master of Engineering (field of Study: Electrical Engineering / Mechatronics / Computer Science / ME / Robotics all with emphasis on automation) Proficient in English Ability to work independently, as well as in team environment, and open to guidance from senior colleagues Strong project development, implementation, and interpersonal skills; Highly organized and detail oriented. Proven experience in manufacturing environment

About Us We are a specialty chemicals manufacturing company with a full stack solution from R&D to manufacturing and doorstep delivery of innovative chemicals. Headquartered in Bengaluru, India we cater to pharmaceutical, agrochemical, industrial chemicals, personal care, dyes & pigments and home care industries. Our B2B fulfillment platform supports businesses globally in developing and manufacturing chemicals from lab to commercial scale. With a team of in-house R&D experts and scientists, we offer custom synthesis and route scouting services to support manufacturers in product development. We are VC backed - here is a read. We are 200+ people strong and have offices in India, UAE and Indonesia. We are currently exporting to over 17 countries from India currently. Job Description We are looking for P&L Owners to drive Specialty Dyes, Pigments and Intermediaries Portfolio. This role will be responsible for end-to-end ownership of Business- Develop a vision for the business and execute it, Product portfolio selection, Sales in global and domestic markets, Strategic sourcing, evaluating manufacturing, driving product development and R&D, Building and Mentoring teams. Location Maharashtra or Gujarat Key Responsibilities We are a team of entrepreneurs- with extreme ownership and drive to build a business which will outlast our careers. Looking for someone with the same attitude Identifying potential products, building supply chains across it and driving revenue by developing market/potential customers globally. Own the entire go-to-market process. Exploring opportunities for product innovation and improvements and work with vendors/labs to bring them to life. Evaluate and negotiate with contract manufacturers, joint venture partners, and tech collaborators. Willingness to travel - be with the customer to build a relationship, understand his/her pain points and evaluate/establish vendors and manufacturing plants. Establish metrics to measure system performance and business value Develop a roadmap for continuous improvement and future system enhancements Qualifications Minimum of 5 Years of experience in Business development in Dyes & Pigment industry If you are a startup enthusiast and like working with fast paced and high growth teams, join the team.

12 to 15 years from API / Chemical / Pharmaceutical Manufacturing Knowledge: ob Role Ensure adherence to Environmental, Health, and Safety (EHS) policies and legal requirements Checking and issuing of Permit to Work (PTW) Organize Safety Committee, Fire Drill, Mock Drill, Monthly Plant Safety Inspection( PSI) Audits Daily monitoring and maintenance of Fire hydrant, FAS, Sprinkler, Smoke Detectors & PA system Reporting of UA/ UC Activities & Implement CAPA, reported issues incident, accident, or near-miss reports preparation Should have experience in HIRA, HAZOP, QRA, JSA, PSSR Studies Preventive maintenance of Eye & Body wash showers, Spill control kits, Fire Extinguishers etc Knowledge on PESO, Gas Bank Stations, LN2, Non-PESO Solvents rules and regulations Knowledge on Testing & Inspection of Hoist & lift, Lifting tools & Tackles, Pressure plant/vessels Knowledge on Application preparations, renewals of Fire NOC, OSEP etc Prepare, review, and update the Safety and Environment Related SOPs Actively Conducting the On-site ( As per schedule) & Off- Site Emergency exercise in coordination with line function and mutual aid team Witnessed by Asst Directories of Factories & Boilers End-to-End operations, troubleshooting, Operations, and cost control of ETP, STP, UF, RO, MEE & ATFD Timely submission of Monthly, Half yearly and All Annual Reports to Pollution Control Boards (SPCB) and Central Pollution Control Board (CPCB) Safe Handling & Disposal of Hazardous waste, Biomedical waste, Battery, and E-waste Should have knowledge on SCADA, PLC, and HMI systems related to MEE & ATFD, UF and RO Prepare and submit the ESG& ESAP monthly data, Impact reports Strong knowledge of EHS laws and regulatory frameworks (Factories Act, PESO, CPCB/SPCB norms) Risk management & safety audit experience Emergency preparedness and crisis management Familiarity with automation and instrumentation systems in effluent management Strong documentation, reporting, and compliance tracking skills

Career Category Finance Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let s do this. Let s change the world. In this vital role you will be responsible for the month-end close and controllership activities for specific countries in the ELMAC region (Europe, Latin America, Middle East, Africa, and Canada). Besides that, you will support the Sr. Managers with the successful delivery of strategic, tactical, and general accounting controlling goals. In this role, will also be under your responsibility performance of balance sheet reviews in liaison with outsourced partners/Finance and Administration team at the ELMAC affiliate, as well as the control validations and testing (IICC/SOX). Roles Responsibilities: The Senior Associate accounting will be responsible for several activities including but not limited to the following: Be responsible for accurate, complete, and timely periodic accounting close for ELMAC. Support the preparation of close packages (including variance analysis), and disclosure checklist. Operate as a link between local, regional, and functional finance teams establish clear roles responsibilities, and install the appropriate processes and tools. Support and advise local Finance leads with Tax compliance, internal and external audits as well as the implementation of recommended improvements. Create and track financial metrics as part of a dashboard for management. Provide ad hoc support to the Accounting Director and flag all opportunities and challenges. Keep track of the effectiveness of SLAs, process maps, and SOPs, and monitor the various Finance functions. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master s degree and 3+ years of Finance experience. Bachelor s degree and 6+ years of Finance experience. Knowledge of financial management and accounting principles. Strong understanding of compliance and regulatory requirements. Experience with ERP systems and financial software. Financial experience in a global, multi-site corporation Preferred Qualifications: Advanced degree in finance, accounting, or MBA. Chartered Accountant (Certified public accountant), CMA, CFE or other professional. certification relevant to the accounting profession. Extensive accounting experience. Ability to manage multiple competing priorities in parallel. Familiarity with the pharmaceutical/biotech industry. Experience with global finance operations. Proficiency in data analytics and business intelligence tools. Finance transformation experience involving recent technology advancements Prior multinational capability center experience Experience with SAP (ECC and/or S4), Blackline, Workiva, Tableau/PowerBI Soft Skills: Strong communication and interpersonal skills. High level of integrity and ethical standards. Problem-solving and critical thinking capabilities. Adaptability to a dynamic and fast-paced environment. Strong organizational and time management skills. Ability to manage multiple competing priorities in parallel. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. .

Career Category Human Resources Job Description At Amgen, every challenge is an opportunity. And every opportunity brings the potential to change lives. Our shared mission to serve patients has driven our status as one of the world s preeminent biotechnology companies, reaching over millions of patie nts worldwide. Now, we re building a bold new talent capability that will shape the future of our global workforce and help us attract, understand, and engage the world s top scientific and executive talent. Live What you will do We are seeking a Talent Intelligence Lead ( Senior Manager ) to build and lead Amgen s newly established Global Talent Intelligence function. This strategic role sits within our Global Talent Acquisition team and will be central to shaping how Amgen uses data, technology, and insights to anticipate future workforce needs, proactively map markets, and enable executive and strategic hiring across regions. You will be responsible for launching and managing a team that connects real-time labor market insights, predictive analytics, and global talent mapping to key executive and business priorities in full alignment with the strategic direction enterprise leadership . This position will work closely with leaders across HR, Executive Search, and Workforce Planning to build a best-in-class capability, leveraging platforms such as Workday, Eightfold CRM, LinkedIn Talent Insights, and other leading intelligence tools. Key Responsibilities Include: Talent Intelligence Strategy : Build and lead a scalable global talent intelligence capability, enabling strategic hiring decisions with data-driven insights, trends, and forecasts. Executive Talent Mapping : Develop frameworks to proactively identify and track key executive talent across biotech, life sciences, and pharma industries in alignment with strategic priorities. Global Market Insights : Deliver deep labor market analyses and benchmarking reports to inform location strategies, skills availability, and hiring feasibility. Pipeline Development : Collaborate with Strategic Sourcing to inform proactive pipelines and candidate nurturing strategies across critical job families and executive roles. CRM Talent Data Infrastructure : Partner with TA Tech and Platforms to build tagging structures and segmentation strategies that enable scalable and actionable CRM engagement. Stakeholder Partnership : Serve as a trusted advisor to Talent Acquisition, HR Business Partners, and senior leadership by translating complex talent data into clear, actionable recommendations. Innovation Enablement : Champion the adoption of new technologies , tools, and intelligence platforms to maximize efficiency and impact. Capability Building : Lead and mentor a high-performing team of talent intelligence professionals; foster a culture of curiosity, continuous learning, and operational excellence. Win What we expect from you Bachelor s degree in Business, Human Resources, Data Analytics, or related field. Total professional experience of at least 14 years, demonstrating a strong foundation across Human Resources or related domains. Minimum of 7 years of progressive experience in Talent Intelligence, Strategic Sourcing, Executive Search, or Talent Strategy, preferably in a large, global organization. Experience launching or scaling a talent research or labor market insights function with direct impact on strategic hiring. Familiarity with tools such as Workday, innovative CRM technologies, LinkedIn Talent Insights, TalentNeuron , or equivalent market intelligence platforms. Strong analytical mindset with the ability to convert data into meaningful stories, dashboards, and strategic outcomes. Experience with CRM segmentation, candidate lifecycle marketing, and passive talent engagement strategies. Demonstrated ability to influence and consult across senior levels of the organization. Excellent communication, project leadership, and change management skills. Proven experience managing and mentoring a small team or building new capabilities from the ground up. Thrive What you can expect from us As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being. We offer competitive annual base salary, and a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities. .

YOUR TASKS AND RESPONSIBILITIES: Primary scientific face of the organization to Key Opinion Leaders (KOLs) physicians for a given therapy area Responsible for Identification, mapping and profiling of KOLs of given geography and therapy area, on an ongoing basis Engagement of identified KOLs through medical affairs activities, in alignment with the overall strategic plan Responsible to execution of strategic medical affairs plan including but not limited to medical education, product education, medical evidence generation, advisory boards, pre-license activities and special projects A therapeutic area scientific expert, responsible for discussing the scientific data pertaining to products on proactive and reactive basis, patients treatment trends and studies in the therapeutic areas in which the Company is involved, with defined audience of leading specialists (Physicians, Pharmacists, Hospital Managers, Board Members of Scientific Societies, and other Stakeholders) and to be considered a trusted scientific counterpart Jointly responsible with therapy area lead to support optimal patient outcomes through communication of data, information, knowledge and insights in support of healthcare professional needs and organizational goals Representing the organization in various internal external scientific platforms Gathering deep insights on disease trends and treatment patterns from key thought leaders and conveying them back to the therapy lead and commercial teams Proactively conduct disease trend analysis in identified disease segments and contribute effectively to the development of annual Medical Affairs Strategy Plan Ability to handle complex questions from health care professionals related to Sun Pharma products or disease area to satisfaction Receiving and processing scientific information requests received from physicians Ensure that all activities in the region are conducted in alignment to Sun Pharmas Global Code of Conduct and compliance guidelines Primary scientific resource for the sales team of a given therapy area, responsible for regular training and flow of latest medical developments in the given field Collaborating with KOLs to conduct therapy specific reviews, meta-analysis, case studies, case series, patient reported outcomes and publish them in journals of repute WHO YOU ARE: Prefer 2 years working experience in the pharmaceutical industry or research company and with competency in a project management capacity Strong academic record with deep knowledge of the therapeutic area, strength in research with knowledge of research methodologies and interpretation of medical data Experience with scientific acumen and communication skills in order to be accepted by leading specialists in peer-to-peer relationship Experience with complex business environments preferred Strong track record of success as demonstrated through annual performance ratings and/or professional accomplishments and awards Experience in medical writing preferred Integrity driven decision making skills Collaboration and teaming with ability to work in a matrix environment Strategic thinking sound analytical skills Big picture orientation with attention to detail Sense of urgency desire to excel Intellectual curiosity Self-awareness and adaptability Result oriented and performance drive Excellent interpersonal communication skills to effectively interact with a broad range of audience NOTE: The role is field-based and involves extensive travel (12 days a month) for interaction with leading KOLs and driving medical affairs activities including medical education programs, advisory board meetings, clinical studies and publications

YOUR TASKS AND RESPONSIBILITIES: Primary scientific face of the organization to Key Opinion Leaders (KOLs) physicians for a given therapy area Responsible for Identification, mapping and profiling of KOLs of given geography and therapy area, on an ongoing basis Engagement of identified KOLs through medical affairs activities, in alignment with the overall strategic plan Responsible to execution of strategic medical affairs plan including but not limited to medical education, product education, medical evidence generation, advisory boards, pre-license activities and special projects A therapeutic area scientific expert, responsible for discussing the scientific data pertaining to products on proactive and reactive basis, patients treatment trends and studies in the therapeutic areas in which the Company is involved, with defined audience of leading specialists (Physicians, Pharmacists, Hospital Managers, Board Members of Scientific Societies, and other Stakeholders) and to be considered a trusted scientific counterpart Jointly responsible with therapy area lead to support optimal patient outcomes through communication of data, information, knowledge and insights in support of healthcare professional needs and organizational goals Representing the organization in various internal external scientific platforms Gathering deep insights on disease trends and treatment patterns from key thought leaders and conveying them back to the therapy lead and commercial teams Proactively conduct disease trend analysis in identified disease segments and contribute effectively to the development of annual Medical Affairs Strategy Plan Ability to handle complex questions from health care professionals related to Sun Pharma products or disease area to satisfaction Receiving and processing scientific information requests received from physicians Ensure that all activities in the region are conducted in alignment to Sun Pharmas Global Code of Conduct and compliance guidelines Primary scientific resource for the sales team of a given therapy area, responsible for regular training and flow of latest medical developments in the given field Collaborating with KOLs to conduct therapy specific reviews, meta-analysis, case studies, case series, patient reported outcomes and publish them in journals of repute WHO YOU ARE: Prefer 2 years working experience in the pharmaceutical industry or research company and with competency in a project management capacity Strong academic record with deep knowledge of the therapeutic area, strength in research with knowledge of research methodologies and interpretation of medical data Experience with scientific acumen and communication skills in order to be accepted by leading specialists in peer-to-peer relationship Experience with complex business environments preferred Strong track record of success as demonstrated through annual performance ratings and/or professional accomplishments and awards Experience in medical writing preferred Integrity driven decision making skills Collaboration and teaming with ability to work in a matrix environment Strategic thinking sound analytical skills Big picture orientation with attention to detail Sense of urgency desire to excel Intellectual curiosity Self-awareness and adaptability Result oriented and performance drive Excellent interpersonal communication skills to effectively interact with a broad range of audience NOTE: The role is field-based and involves extensive travel (12 days a month) for interaction with leading KOLs and driving medical affairs activities including medical education programs, advisory board meetings, clinical studies and publications

YOUR TASKS AND RESPONSIBILITIES: Primary scientific face of the organization to Key Opinion Leaders (KOLs) physicians for a given therapy area Responsible for Identification, mapping and profiling of KOLs of given geography and therapy area, on an ongoing basis Engagement of identified KOLs through medical affairs activities, in alignment with the overall strategic plan Responsible to execution of strategic medical affairs plan including but not limited to medical education, product education, medical evidence generation, advisory boards, pre-license activities and special projects A therapeutic area scientific expert, responsible for discussing the scientific data pertaining to products on proactive and reactive basis, patients treatment trends and studies in the therapeutic areas in which the Company is involved, with defined audience of leading specialists (Physicians, Pharmacists, Hospital Managers, Board Members of Scientific Societies, and other Stakeholders) and to be considered a trusted scientific counterpart Jointly responsible with therapy area lead to support optimal patient outcomes through communication of data, information, knowledge and insights in support of healthcare professional needs and organizational goals Representing the organization in various internal external scientific platforms Gathering deep insights on disease trends and treatment patterns from key thought leaders and conveying them back to the therapy lead and commercial teams Proactively conduct disease trend analysis in identified disease segments and contribute effectively to the development of annual Medical Affairs Strategy Plan Ability to handle complex questions from health care professionals related to Sun Pharma products or disease area to satisfaction Receiving and processing scientific information requests received from physicians Ensure that all activities in the region are conducted in alignment to Sun Pharmas Global Code of Conduct and compliance guidelines Primary scientific resource for the sales team of a given therapy area, responsible for regular training and flow of latest medical developments in the given field Collaborating with KOLs to conduct therapy specific reviews, meta-analysis, case studies, case series, patient reported outcomes and publish them in journals of repute WHO YOU ARE: Prefer 2 years working experience in the pharmaceutical industry or research company and with competency in a project management capacity Strong academic record with deep knowledge of the therapeutic area, strength in research with knowledge of research methodologies and interpretation of medical data Experience with scientific acumen and communication skills in order to be accepted by leading specialists in peer-to-peer relationship Experience with complex business environments preferred Strong track record of success as demonstrated through annual performance ratings and/or professional accomplishments and awards Experience in medical writing preferred Integrity driven decision making skills Collaboration and teaming with ability to work in a matrix environment Strategic thinking sound analytical skills Big picture orientation with attention to detail Sense of urgency desire to excel Intellectual curiosity Self-awareness and adaptability Result oriented and performance drive Excellent interpersonal communication skills to effectively interact with a broad range of audience NOTE: The role is field-based and involves extensive travel (12 days a month) for interaction with leading KOLs and driving medical affairs activities including medical education programs, advisory board meetings, clinical studies and publications

YOUR TASKS AND RESPONSIBILITIES: Primary scientific face of the organization to Key Opinion Leaders (KOLs) physicians for a given therapy area Responsible for Identification, mapping and profiling of KOLs of given geography and therapy area, on an ongoing basis Engagement of identified KOLs through medical affairs activities, in alignment with the overall strategic plan Responsible to execution of strategic medical affairs plan including but not limited to medical education, product education, medical evidence generation, advisory boards, pre-license activities and special projects A therapeutic area scientific expert, responsible for discussing the scientific data pertaining to products on proactive and reactive basis, patients treatment trends and studies in the therapeutic areas in which the Company is involved, with defined audience of leading specialists (Physicians, Pharmacists, Hospital Managers, Board Members of Scientific Societies, and other Stakeholders) and to be considered a trusted scientific counterpart Jointly responsible with therapy area lead to support optimal patient outcomes through communication of data, information, knowledge and insights in support of healthcare professional needs and organizational goals Representing the organization in various internal external scientific platforms Gathering deep insights on disease trends and treatment patterns from key thought leaders and conveying them back to the therapy lead and commercial teams Proactively conduct disease trend analysis in identified disease segments and contribute effectively to the development of annual Medical Affairs Strategy Plan Ability to handle complex questions from health care professionals related to Sun Pharma products or disease area to satisfaction Receiving and processing scientific information requests received from physicians Ensure that all activities in the region are conducted in alignment to Sun Pharmas Global Code of Conduct and compliance guidelines Primary scientific resource for the sales team of a given therapy area, responsible for regular training and flow of latest medical developments in the given field Collaborating with KOLs to conduct therapy specific reviews, meta-analysis, case studies, case series, patient reported outcomes and publish them in journals of repute WHO YOU ARE: Prefer 2 years working experience in the pharmaceutical industry or research company and with competency in a project management capacity Strong academic record with deep knowledge of the therapeutic area, strength in research with knowledge of research methodologies and interpretation of medical data Experience with scientific acumen and communication skills in order to be accepted by leading specialists in peer-to-peer relationship Experience with complex business environments preferred Strong track record of success as demonstrated through annual performance ratings and/or professional accomplishments and awards Experience in medical writing preferred Integrity driven decision making skills Collaboration and teaming with ability to work in a matrix environment Strategic thinking sound analytical skills Big picture orientation with attention to detail Sense of urgency desire to excel Intellectual curiosity Self-awareness and adaptability Result oriented and performance drive Excellent interpersonal communication skills to effectively interact with a broad range of audience NOTE: The role is field-based and involves extensive travel (12 days a month) for interaction with leading KOLs and driving medical affairs activities including medical education programs, advisory board meetings, clinical studies and publications

YOUR TASKS AND RESPONSIBILITIES: Primary scientific face of the organization to Key Opinion Leaders (KOLs) physicians for a given therapy area Responsible for Identification, mapping and profiling of KOLs of given geography and therapy area, on an ongoing basis Engagement of identified KOLs through medical affairs activities, in alignment with the overall strategic plan Responsible to execution of strategic medical affairs plan including but not limited to medical education, product education, medical evidence generation, advisory boards, pre-license activities and special projects A therapeutic area scientific expert, responsible for discussing the scientific data pertaining to products on proactive and reactive basis, patients treatment trends and studies in the therapeutic areas in which the Company is involved, with defined audience of leading specialists (Physicians, Pharmacists, Hospital Managers, Board Members of Scientific Societies, and other Stakeholders) and to be considered a trusted scientific counterpart Jointly responsible with therapy area lead to support optimal patient outcomes through communication of data, information, knowledge and insights in support of healthcare professional needs and organizational goals Representing the organization in various internal external scientific platforms Gathering deep insights on disease trends and treatment patterns from key thought leaders and conveying them back to the therapy lead and commercial teams Proactively conduct disease trend analysis in identified disease segments and contribute effectively to the development of annual Medical Affairs Strategy Plan Ability to handle complex questions from health care professionals related to Sun Pharma products or disease area to satisfaction Receiving and processing scientific information requests received from physicians Ensure that all activities in the region are conducted in alignment to Sun Pharmas Global Code of Conduct and compliance guidelines Primary scientific resource for the sales team of a given therapy area, responsible for regular training and flow of latest medical developments in the given field Collaborating with KOLs to conduct therapy specific reviews, meta-analysis, case studies, case series, patient reported outcomes and publish them in journals of repute WHO YOU ARE: Prefer 2 years working experience in the pharmaceutical industry or research company and with competency in a project management capacity Strong academic record with deep knowledge of the therapeutic area, strength in research with knowledge of research methodologies and interpretation of medical data Experience with scientific acumen and communication skills in order to be accepted by leading specialists in peer-to-peer relationship Experience with complex business environments preferred Strong track record of success as demonstrated through annual performance ratings and/or professional accomplishments and awards Experience in medical writing preferred Integrity driven decision making skills Collaboration and teaming with ability to work in a matrix environment Strategic thinking sound analytical skills Big picture orientation with attention to detail Sense of urgency desire to excel Intellectual curiosity Self-awareness and adaptability Result oriented and performance drive Excellent interpersonal communication skills to effectively interact with a broad range of audience NOTE: The role is field-based and involves extensive travel (12 days a month) for interaction with leading KOLs and driving medical affairs activities including medical education programs, advisory board meetings, clinical studies and publications

Job Summary: This role will responsible for preparation of clinical high-quality protocol, investigator brochures, regulatory documents, data review, clinical study report, publications, and related clinical documents. Manuscript writing, poster/abstract preparation for conferences, co-ordinate with vendors for out-sourced activities and assist for procurement of scales. YOUR TASKS AND RESPONSIBILITIES: Systems and Processes: Ensure to follow all clinical and regulatory guidelines, processes and systems for medical science activities and ensure compliance to internal medical writing SOPs for Clinical trial To follow the designed process to write, review protocol for new trials and work closely with operation team to ensure high quality operationally feasible protocol for clinical trial To co-ordinate with a process for review of all study synopsis from clinical, regulatory and operational perspective Prepare and review SOPs specific for medical writing for clinical trial Work closely with medical monitors for review of study documents (such as statistical analysis plan, data monitoring plan, coding plan, CRF) and data review activities Identify, recommend and lead process improvement initiatives Create and evaluate metrics to assess performance and implement plans for course correction Well versed with systems (MedDRA and WHO-DD) for data coding including coding of adverse events and drugs Good knowledge of different randomization procedures and different blinding techniques to be used in clinical trials Identify, recommend and lead process improvement initiatives Create and evaluate metrics to assess performance and implement plans for course correction. Activities: Responsible for clinical trial medical science related activities like preparation of protocol, Clinical Study Report (CSR) and appendices, and SOPs in line with ICH GCP requirement, Indian and global regulatory requirement Conduct relevant literature search for required for protocol, CSR, and manuscript writing Responsible for writing clinical journal manuscripts, clinical journal abstracts, and study article for publication Responsible for preparation of protocol and clinical study reports presentation in subject s expert committee (SEC) regulatory meeting Responsible for collaboration with vendors for manuscript writing, abstract/poster preparation, procurement of clinical scales/PROs (Patient reported Outcomes) Responsible for coordination with data management team to ensure timely review of data extract and data cleaning activities to ensure timely database lock and release of tables, figures, and listings (TLFs) Responsible for coordinating with biostatistician to engage early with the study team for sample size certificate, review of statistical analysis plan (SAP) apart from review of mock and/or blinded tables, figures, and listings (TFLs), and narrative and discussion planning for relevant documents in co-ordination with medical monitor Responsible for registering on clinical trials registries (e. g. CTRI) Ensures that medical writing deliverables conform to International Conference on Harmonization (ICH) and other relevant regulatory guidelines Creates and maintains standard operating procedures and work instructions for preparation and maintenance of compliant medical writing deliverables Ensures that medical writing deliverables conform to International Conference on Harmonization (ICH) and other relevant regulatory guidelines Creates and maintains standard operating procedures and work instructions for preparation and maintenance of compliant medical writing deliverables Responsible for mentoring and leads less experienced medical writers on complex projects, as necessary WHO YOU ARE: B. Pharma/M. Sc/M. Pharma/PhD/BAMS/BHMS/life sciences educational background 0-1 years of relevant medical writing experience Excellent medical writing skills Well versed with different guidelines such as IMRAD, CONSORT and different publication guidelines Well versed with different guidelines such as IMRaD, CONSORT and relevent publication guidelines Well versed with current GCP/GDP regulations Thorough knowledge of GCP guidelines, ICMR guidelines 2017 and Drugs and Cosmetic Act regulations pertaining to clinical trials and other regulatory guidelines like FDA Experience of working in matrix business environments preferred Strong track record of success as demonstrated through annual performance ratings and/or professional accomplishments and awards Strong medical knowledge of different therapeutic area Sound functional knowledge of clinical research and medical writing activities Collaboration and teaming with ability to work in a matrix environment Strategic thinking sound analytical skills Good writing and communication skills Sense of urgency desire to excel Proficiency with Excel or software statistical tools. Self-awareness and adaptability to work in a matrix environment Result oriented and performance driven Excellent interpersonal communication skills to effectively interact with a broad range of audience Job location: Sun House, Goregaon East, Mumbai

YOUR TASKS AND RESPONSIBILITIES: Primary scientific face of the organization to Key Opinion Leaders (KOLs) physicians for a given therapy area Responsible for Identification, mapping and profiling of KOLs of given geography and therapy area, on an ongoing basis Engagement of identified KOLs through medical affairs activities, in alignment with the overall strategic plan Responsible to execution of strategic medical affairs plan including but not limited to medical education, product education, medical evidence generation, advisory boards, pre-license activities and special projects A therapeutic area scientific expert, responsible for discussing the scientific data pertaining to products on proactive and reactive basis, patients treatment trends and studies in the therapeutic areas in which the Company is involved, with defined audience of leading specialists (Physicians, Pharmacists, Hospital Managers, Board Members of Scientific Societies, and other Stakeholders) and to be considered a trusted scientific counterpart Jointly responsible with therapy area lead to support optimal patient outcomes through communication of data, information, knowledge and insights in support of healthcare professional needs and organizational goals Representing the organization in various internal external scientific platforms Gathering deep insights on disease trends and treatment patterns from key thought leaders and conveying them back to the therapy lead and commercial teams Proactively conduct disease trend analysis in identified disease segments and contribute effectively to the development of annual Medical Affairs Strategy Plan Ability to handle complex questions from health care professionals related to Sun Pharma products or disease area to satisfaction Receiving and processing scientific information requests received from physicians Ensure that all activities in the region are conducted in alignment to Sun Pharmas Global Code of Conduct and compliance guidelines Primary scientific resource for the sales team of a given therapy area, responsible for regular training and flow of latest medical developments in the given field Collaborating with KOLs to conduct therapy specific reviews, meta-analysis, case studies, case series, patient reported outcomes and publish them in journals of repute WHO YOU ARE: Prefer 2 years working experience in the pharmaceutical industry or research company and with competency in a project management capacity Strong academic record with deep knowledge of the therapeutic area, strength in research with knowledge of research methodologies and interpretation of medical data Experience with scientific acumen and communication skills in order to be accepted by leading specialists in peer-to-peer relationship Experience with complex business environments preferred Strong track record of success as demonstrated through annual performance ratings and/or professional accomplishments and awards Experience in medical writing preferred Integrity driven decision making skills Collaboration and teaming with ability to work in a matrix environment Strategic thinking sound analytical skills Big picture orientation with attention to detail Sense of urgency desire to excel Intellectual curiosity Self-awareness and adaptability Result oriented and performance drive Excellent interpersonal communication skills to effectively interact with a broad range of audience NOTE: The role is field-based and involves extensive travel (12 days a month) for interaction with leading KOLs and driving medical affairs activities including medical education programs, advisory board meetings, clinical studies and publications

YOUR TASKS AND RESPONSIBILITIES: Primary scientific face of the organization to Key Opinion Leaders (KOLs) physicians for a given therapy area Responsible for Identification, mapping and profiling of KOLs of given geography and therapy area, on an ongoing basis Engagement of identified KOLs through medical affairs activities, in alignment with the overall strategic plan Responsible to execution of strategic medical affairs plan including but not limited to medical education, product education, medical evidence generation, advisory boards, pre-license activities and special projects A therapeutic area scientific expert, responsible for discussing the scientific data pertaining to products on proactive and reactive basis, patients treatment trends and studies in the therapeutic areas in which the Company is involved, with defined audience of leading specialists (Physicians, Pharmacists, Hospital Managers, Board Members of Scientific Societies, and other Stakeholders) and to be considered a trusted scientific counterpart Jointly responsible with therapy area lead to support optimal patient outcomes through communication of data, information, knowledge and insights in support of healthcare professional needs and organizational goals Representing the organization in various internal external scientific platforms Gathering deep insights on disease trends and treatment patterns from key thought leaders and conveying them back to the therapy lead and commercial teams Proactively conduct disease trend analysis in identified disease segments and contribute effectively to the development of annual Medical Affairs Strategy Plan Ability to handle complex questions from health care professionals related to Sun Pharma products or disease area to satisfaction Receiving and processing scientific information requests received from physicians Ensure that all activities in the region are conducted in alignment to Sun Pharmas Global Code of Conduct and compliance guidelines Primary scientific resource for the sales team of a given therapy area, responsible for regular training and flow of latest medical developments in the given field Collaborating with KOLs to conduct therapy specific reviews, meta-analysis, case studies, case series, patient reported outcomes and publish them in journals of repute WHO YOU ARE: Prefer 2 years working experience in the pharmaceutical industry or research company and with competency in a project management capacity Strong academic record with deep knowledge of the therapeutic area, strength in research with knowledge of research methodologies and interpretation of medical data Experience with scientific acumen and communication skills in order to be accepted by leading specialists in peer-to-peer relationship Experience with complex business environments preferred Strong track record of success as demonstrated through annual performance ratings and/or professional accomplishments and awards Experience in medical writing preferred Integrity driven decision making skills Collaboration and teaming with ability to work in a matrix environment Strategic thinking sound analytical skills Big picture orientation with attention to detail Sense of urgency desire to excel Intellectual curiosity Self-awareness and adaptability Result oriented and performance drive Excellent interpersonal communication skills to effectively interact with a broad range of audience NOTE: The role is field-based and involves extensive travel (12 days a month) for interaction with leading KOLs and driving medical affairs activities including medical education programs, advisory board meetings, clinical studies and publications

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The Application Support L2 team provides advanced technical support for business applications. They handle escalated issues from the L1 support team, troubleshoot complex problems, and ensure the stability and performance of applications. Responsibilities include investigating and resolving software bugs, performing system configurations, and collaborating with development teams for fixes or updates. The L2 team also monitors system performance, assists with user training, and provides detailed incident reports. Their goal is to maintain smooth operation, minimize downtime, and enhance the user experience by addressing technical issues efficiently. Responsibilities Handle escalated issues from the L1 team, troubleshoot complex application problems, and resolve issues pertaining to CBS application Log, track, and resolve incidents within defined SLAs (Service Level Agreements), ensuring minimal disruption to business operations Continuously monitor application performance and availability, proactively addressing issues to prevent downtime Work closely with developers to identify, diagnose, and fix application issues, including implementing patches and updates Perform application configurations, fine-tuning, and adjustments to enhance performance and scalability Assist end-users with application issues, provide guidance on best practices, and deliver training where necessary

VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The Application Support L1 team provides the first line of assistance for users experiencing issues with software applications. Their responsibilities include monitoring systems, responding to user queries, troubleshooting basic technical issues, and resolving common problems such as login errors or software malfunctions. They escalate more complex issues to higher-level support teams if necessary and ensure smooth application operation by following predefined processes. The L1 team also helps with documentation, updating users on ticket statuses, and ensuring timely resolution of issues to maintain customer satisfaction. Responsibilities Respond to user inquiries and provide assistance for application-related issues Identify and resolve basic technical problems and errors in applications Monitor application performance and system alerts to ensure uptime Document issues in the ticketing system and track their status Escalate unresolved or complex issues to L2 or higher support teams Provide basic training and guidance to users on application features and functionalities Maintain and update user manuals, FAQs, and knowledge base articles

VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The Cloud + DevOps team consists of professionals dedicated to optimizing software development and deployment processes through automation, continuous integration, and cloud infrastructure management. They specialize in configuring scalable cloud environments, streamlining CI/CD pipelines, and ensuring system reliability and security. By leveraging tools like Docker, Kubernetes, Jenkins, and leading cloud platforms such as AWS, Azure, and Google Cloud, the team ensures high availability, faster releases, and efficient infrastructure management to support business growth. Responsibilities Strong knowledge of DevOps methodology including server architecture, operating systems and networks Ability to diagnose and resolve complex technical issues effectively and efficiently. Analyse problems that L1 could not resolve and apply their deeper technical knowledge to find solutions. Understanding customer requirements and project KPIs Implementing various development, testing, automation tools, and IT infrastructure Setting up tools and required infrastructure Defining and setting development, testing, release, update, and support processes for DevOps operation Have the technical skills to review, verify, and validate the software code developed in the project Troubleshooting techniques and fixing the code bugs Selecting and deploying appropriate CI/CD tools Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline ( CI/CD Pipeline)

Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we ll give you the opportunity to harness all that s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we ll help you in advancing your skills and career. Here, you ll be supported in progressing - whatever your ambitions. About the position: Market Development Manager, Urology Your Responsibilities will include: Meet or exceed the assigned therapy development objective for each therapy category while maintaining expenses within assigned expense limits. Achieve Personal Support the Uro lines of business and help organization achieve the desired sales objectives. Work cooperatively with respective Sales personnel for comprehensive and optimum coverage (pre-decided accounts for each quarter per therapy)and product portfolio bundling opportunities Establish and maintain positive and cooperative working relationships with customers, conducting his or herself in a professional and responsible manner at all times. Conduct / hand-hold sales team for successful technology-based Physician/ Technician Training Programmes , Product demonstrations , In-Service programs to ensure optimum utilisation of the Therapy. Conduct analysis of competitor activities, customer needs, technology and infrastructure, therapy adoption etc. relevant to own products in-country in order to analyze impact of market conditions, guide local franchise operations teams, report back to the regional team highlight possible modifications to the regional/ franchise marketing plans. Work along with Sales Team Service Engineer/s to sign AMC/CMC with all installations and help generate revenue stream especially for relevant technologies in Urology. Work with Centre of Excellence for each Therapy Area to optimize on targeted therapy development and advance lead funnel. Drive applications penetrations of assigned equipment primarily in all BSC installations in a planned way as per targets. This will include training account manager/s, technicians, physicians on Patient Selection , Procedure Preparedness, Successful Procedure, Tracking Outcomes Collecting Involve in clinical discussion with the suggested Urologists as suggested by Sales Team regarding the technical specifications of the capital equipment. Establish relationships with KOLs in the field; Identify key Physician champions for franchise; Develop support structure and relationship with sales representatives and sales management. Assist the marketing team in formulating strategies, tactics and action plans to engage / advance segment-wise customer. Co-develop and partner in implementation of marketing programs according to plan and budget with Sales Marketing Teams. Work with Marketing Team in establishing, monitoring and drive clinical message related the therapy. Work with the team to identify opportunity in potential accounts as defined in strategic map for capital equipment and work with all stake holders to close the deals. Work closely with the tender management team to ensure that we can lock in tenders with our specifications and win. What were looking for in you: Bachelor s degree in business or sciences and at least 5 years of medical device/ pharmaceutical therapy development. Track record of quota attainment selling high-value products to multi-level decision-makers. Existing relationships within the healthcare hospital industry/ KOLs. Strategy development, project management, problem solving, and change management skills. Solid understanding of healthcare and regulatory requirements and issues. Understanding of OT Environment and working within the regulatory requirements, ensure safety of patients / HCPs / self and other stake holders. Exceptional Communication Skills to effectively communicate therapy related information. Ability to build positive working relationships, both internally and externally. Ability to effectively present information and negotiate with all levels of management including CFO, CIO, CEO, CMO as and when required. Clinical aptitude in Urology. Requisition ID: 607052 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn t just business, it s personal. And if you re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The LR and L1 Support teams are critical components of IT services, focusing on providing frontline technical assistance to clients. The L1 Support team handles the initial point of contact, addressing common technical issues such as troubleshooting software and hardware problems, resetting passwords, and assisting with system access. The team is adept at resolving high-volume, low-complexity queries, ensuring smooth operations for users. Meanwhile, the LR (Level Resolution) team focuses on more complex issues that require in-depth analysis and technical expertise, often escalating cases that cannot be resolved by L1. Together, both teams ensure timely and effective support, maintaining system uptime and customer satisfaction. Responsibilities of LR Role Diagnose the underlying cause of recurring incidents. Coordinate with other support teams to develop long-term solutions. Work closely with developers to resolve bugs and suggest improvements. Test patches or updates before they are released to production. Analyze incident trends to minimize future occurrences. Ensure proper documentation of resolutions for knowledge sharing. Ensure timely resolution of issues based on Service Level Agreements (SLAs). Provide detailed reports on incidents and solutions for management reviews. Continuously update internal processes to improve efficiency. Create and update technical documentation and knowledge bases. Responsibilities of L1 Role Act as the first point of contact for users or customers through phone, chat, or email. Log incidents or service requests in the ticketing system. Diagnose and resolve simple technical issues (e. g. , password resets, connectivity issues). Escalate unresolved issues to L2 support when needed. Monitor systems and networks for alerts and errors. Ensure timely response to service disruptions or outages. Provide instructions and FAQs for common issues. Maintain detailed records of tickets and resolutions. Keep customers informed about the status of their requests. Escalate incidents to the appropriate teams (e. g. , L2, L3) as per SLAs.

Senior Manager - HR Process Excellence Job Details | Teva Pharmaceuticals Find a Career With Purpose at Teva Search by Postal Code Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Manager - HR Process Excellence Who we are The opportunity To lead and embed a culture of operational excellence across our global HR shared services organization. This role will be pivotal in identifying improvement opportunities, optimizing HR Processes, and driving end to end efficiency, standardization, and transformation aligned with business objectives. How you ll spend your day Process Optimization: Facilitate VSM/Kaizen events, streamline processes to eliminate waste, improve efficiency, and enhance overall performance. Drive Continuous Improvement projects at org level. Collaborate with Functional teams to drive automations/BOTs. Initiate, Drive NPS/PSQI Surveys and actions to improve the engagement scores/Customer experience. Performance Metrics: Define and monitor performance metrics. Develop metrics that are relevant and measurable on a global scale, considering variations in business needs, customer expectations, and regional priorities. Best Practices Sharing: Facilitate the sharing of best practices. Establish mechanisms for sharing successful Lean practices and lessons learned across diverse regions within the organization. Initiate drive several Lean Six Sigma practices to encourage people participation in continuous improvement, build OpEx mindset in HRSS, thus improving the lean maturity of the HRSS teams. Develop and drive a global CI roadmap for HR Shared Services aligned with enterprise goals. Manage and execute complex, cross-regional CI projects using Lean, Six Sigma, and Agile methodologies. Identify gaps and inefficiencies across key HR processes (e. g. , onboarding, payroll, employee data, case management), and implement scalable solutions. Promote CI mindset and practices across teams through coaching, training, and change enablement. Leverage KPIs, VOC, and analytics to diagnose root causes, measure impact, and continuously monitor improvements. Stakeholder Engagement: Partner with HR leaders, IT, Compliance, and regional teams to align priorities and ensure adoption of solutions. Governance Reporting: Establish governance mechanisms to track project benefits, milestones, and risk mitigations. Your experience and qualifications 10+ years of experience in HR Shared Services or Global Business Services field HR, with at least 5 years in CI or Operational Excellence roles. University education in Finance/Science/Engineering is required. Certified Lean Six Sigma Black Belt /Lean Expert and practical application knowledge. Preferred Project Management Professional (PMP) certification. Influencing and negotiation skills - Ability to get the work done with different level of stakeholders. Fluent verbal and written communication in English. Experience in a multinational firm or within GBS (Global Business Services) is preferred. Hands-on and proactive; strong organizational skills. Global mindset and ability to work across cultures and time zones. Passion for continuous improvement, innovation, and employee experience. Hands-on leadership style with a bias for action and outcomes. Excellent analytical, facilitation, and communication skill Demonstrated ability to drive stakeholder alignment, influence leadership, and manage change in a matrixed environment. Head of HR Process Excellence The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner. Teva s Equal Employment Opportunity Commitment Teva Pharmaceuticals is committed to equal opportunity in employment. It is Tevas global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

About VSM Software VSM Software (P) Ltd is an ISO certified company catering tothe global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services inspecific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are furtherexpanding our delivery reach. About the team At VSM, our sales team is a dynamic and diverse group ofprofessionals dedicated to driving growth and building strong relationshipswith our clients. We pride ourselves on our collaborative spirit and commitmentto excel. Our team consists of individuals with extensive experience acrossvarious industries, bringing a wealth of knowledge and insights to the table.We consistently meet our sales targets through innovative strategies and acustomer-centric approach. We aim in building lasting relationships withclients and ensuring to understand and meet their unique needs. Responsibilities This rolerequires understanding our Kea product and understanding the need of the samein Pharma and life science industry. The Senior Business DevelopmentRepresentative should effectively and clearly explain the product to customersin a daily basis through use cases and customer stories. The role also requiressomeone who can organize the sales process into multiple stages and pipelinesfor effective channeling of all leads. Good written and oral communication withwillingness to travel is a required for the role. You shall be the first point of contact for our prospects. Prospect new leads alongside your inside sales representative, via tailored and relevant outreach campaigns (social, email and cold calling) Ability to connect with Senior leaders of a Pharma and life sciences organization. Build, develop and manage your sales pipeline Determine the exact needs and resolve issues or objections presented by the prospects Schedule appropriate next steps for the leads Lead and communicate effectively with customers Travel to customer locations and marketing events as needed Achieve or exceed monthly quotas of qualified opportunities