421 Pgdm Jobs - Page 16

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) *Pls Apply Through Naukri and We Shall Call Back the Relevant Profiles* Sal : 2.5 - 4.5 LPA (Max) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international voice process for various clients across different industries (BFSI, Retail, Travel). Process transactions accurately and efficiently while maintaining high levels of quality standards. Collaborate with team members to achieve daily targets and goals. Participate in training sessions to improve product knowledge and soft skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 276

Hiring For International Email And Chat Banking Process - 5.20 LPA - GGN Grad/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 , Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

About The Role Designation - Analyst Location: Pune Shift Timings :APAC (1 PM to 10 PM, 6:30 AM to 3:30 PM, 6:30 PM to 3:30 AM) Visit our office for walk in interviews: Pune:eClerx Services Ltd.,Block 1, LG, HR Area Wing A, Quadron Business Park, Rajiv, Gandhi InfoTech Park, Hinjewadi Phase 2, Pune- 411057 Person: Pune - Chinmay Redij (To be mentioned on CV for entry) Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email. Key responsibilities include : Identifying and escalating risks, promptly reporting outstanding issues to clients. Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium). Handling operations of Syndicated Loans and Corporate action setup and operations. Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, KYC-AML, various front-office and back-office reconciliations). Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills 0 to 6 months of experience in investment banking operations involving projects, people, process, and client management. Bachelors Degree (B.Com, BBA, BBM, BCA) / Masters Degree (M.Com, MBA, PGDM). Basic knowledge of finance, trade lifecycle, investment banking, and derivatives. Strong logical and quantitative abilities to derive insights from data. Proficiency in planning, organizing, and time management. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. (Note: Laptop is not allowed)

Hiring For International Voice Banking Process - 7.50 LPA/ Noida And GGN Grad/ B.Tech - Min. 2 Yr. International Voice/Blended Exp must. NO Undergraduate 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 , Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 , Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 , Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584 ,Ritika @ 8299619074 , Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.7 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

US MNC IN GURGAON IS HIRING FOR A CUSTOMER SUPPORT PROCESS Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV to 9721919721 Job Details: 1: Graduate/UG Freshers 2: Candidate Must Not Have Any Exams in Next 6 Months 3: 24x7 Shifts 4: Customer Support: Non-Voice/Blended/Voice 5: 5 Days Working 6: Sal 2.5 to 3.6 LPA + Travel Allowance (2500) + Incentives 7: Excellent Communication Skills 8: Cabs Available in odd hours 9: Immediate Joiners

Leading a team to execute day to day deliverables Managing clients & developing sound business relationship Identify & execute communications strategy as per business Requirement Managing & Leading a team of 25-30 people Call SAKSHI @ 8800990642 Required Candidate profile >Hardworking >Willing to Learn >Strong Mentality >Good Listener >People Skills >Growth Oriented (personal & professional) >Solution Oriented >Long Term Vision >Rejection Handling >Immediate Joining.

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) *Pls Apply Through Naukri and We Shall Call Back the Relevant Profiles* Sal : 2.5 - 4.5 LPA (Max) Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international voice process for various clients across different industries (BFSI, Retail, Travel). Process transactions accurately and efficiently while maintaining high levels of quality standards. Collaborate with team members to achieve daily targets and goals. Participate in training sessions to improve product knowledge and soft skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur. Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.