2.0 - 6.0 years

0 Lacs

karnataka

On-site

You will be joining a leading BPO in Bangalore as a Sr Quality Analyst in the International Technical Voice Process. To excel in this role, you must have a minimum of 1 year of experience in troubleshooting in the International Technical Voice Process. Experience with the 7QC tools is required, and you will be working in US shifts. Excellent communication skills are a must as virtual interviews will be conducted. As part of the job requirements, you should be a graduate or postgraduate with over 2 years of experience as a Quality Analyst in the International Voice Process within an International BPO. Your expertise should include a strong focus on QUALITY Matrices, thorough knowledge of tran...

Posted 3 months ago

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Sr Quality Analyst//International BPO//Voice Process Hiresquad Resources

2.0 - 4.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Leading BPO in Bangalore Role - Sr Quality Analyst International Voice Process Require minimum 1 Year Experience as Quality Analyst in International Voice Process Worked on 7QC tools CTC Upto 6.5LPA US SHIFTS Looking for Excellent Communication Skills Virtual Interviews WORK FROM OFFICE Education- Graduate / Under Graduate Experience required- 2years + Experience as a Quality Analyst in International Voice Process in International BPO Strongly worked on QUALITY Matrices Excellent transactional quality domain knowledge Good working knowledge of TTQ (Training; Transaction Quality) systems, tools and technologies Knowledge of analyzing, Driving improvement & Innovation Roles & responsibilities-...

Posted 3 months ago

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