2.0 - 6.0 years

0 Lacs

maharashtra

On-site

The Assistant Store Manager role is a crucial position at our pet store, where you will play a significant role in supporting daily operations to ensure a delightful experience for pets and pet parents. Your responsibilities will encompass managing sales, engaging with customers, overseeing visual merchandising, coordinating spa appointments, and managing home delivery logistics. You will have the opportunity to assist customers in selecting pet food, accessories, and services with empathy and expertise, creating a positive shopping experience. It will be important to maintain an engaging visual merchandising strategy and ensure an organized store layout to enhance customer satisfaction. Furthermore, you will be responsible for overseeing grooming and spa appointments, coordinating schedules, facilitating smooth service flow, and addressing customer queries effectively. Supervising and training store staff, delegating daily tasks, and maintaining team discipline will also be key aspects of your role. Monitoring stock levels, managing replenishment, and ensuring timely product display will be essential to guaranteeing a well-stocked store. Coordinating and tracking home delivery orders efficiently and resolving customer concerns with a solution-focused approach are additional responsibilities you will handle. Maintaining store hygiene, ensuring pet safety, and upholding company policies are critical to creating a safe and pleasant shopping environment. As the Assistant Store Manager, you will also act as the second-in-command to the Store Manager and step in when necessary to lead the team effectively. To excel in this role, you should ideally possess at least 2 years of retail experience, with experience in the pet industry considered a plus. Strong interpersonal and leadership skills are essential, along with the ability to multitask across various aspects of store operations, spa handling, and delivery coordination. Comfort with pets and a passion for animal care are crucial qualities for this position. Basic computer skills, including proficiency in POS handling, Excel, and scheduling tools, are required. A degree in any discipline is preferred to be successful in this role.,

Posted 1 week ago

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