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2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Pet Relationship Manager (Customer Experience) at our company, you will be the primary point of contact for our key customers, providing exceptional service through inbound calls, outbound calls, and chat interactions. Your role will involve proactive relationship management, in-depth knowledge of pet care products/services, and resolving customer queries to drive satisfaction and loyalty. You will handle a high volume of inbound and outbound calls with professionalism and empathy, manage live chat conversations, and address customer inquiries, complaints, and concerns effectively. Building and maintaining strong relationships with key customers, understanding their individual needs, an...
Posted 4 months ago
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