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1.0 - 2.0 years

2 - 3 Lacs

Bhuj

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Sodexo Food Solutions India Pvt. Ltd. is looking for Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

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1.0 - 2.0 years

2 - 3 Lacs

Dadra & Nagar Haveli, Nagar

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Sodexo Food Solutions India Pvt. Ltd. is looking for Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

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1.0 - 2.0 years

2 - 3 Lacs

Parsa, Raipur

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Sodexo Food Solutions India Pvt. Ltd. is looking for Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

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0.0 - 3.0 years

1 - 3 Lacs

Chennai

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To deliver the pest control service at residential & commercial segments.

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2.0 - 4.0 years

5 - 7 Lacs

Bengaluru

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Roles and Responsibilities Manage soft services such as housekeeping, cafeteria management, guest house management, facility services, and pest control. Ensure high standards of cleanliness and hygiene throughout the premises. Coordinate with vendors for timely delivery of services and resolve any issues that may arise. Conduct regular inspections to ensure compliance with company policies and procedures. Maintain accurate records of inventory, stock levels, and maintenance schedules.

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2.0 - 5.0 years

1 - 3 Lacs

Navi Mumbai, Goregaon, Mumbai (All Areas)

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Roles and Responsibilities Manage facility services, including housekeeping, cafeteria management, canteen management, transportation management, security management, pest control, and facility administration. Oversee soft services such as food & beverage operations to ensure high-quality standards. Develop and implement effective strategies for maintaining cleanliness and organization throughout the facility. Coordinate with vendors to resolve issues related to facilities maintenance and upkeep. Ensure compliance with health and safety regulations in all aspects of facility operations. Desired Candidate Profile 2-5 years of experience in facility management or a related field. Strong knowledge of housekeeping, cafeteria management, canteen management, transport management, security management, pest control, facility services/administration. Excellent communication skills for effective coordination with vendors and team members.

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5.0 - 8.0 years

4 - 7 Lacs

Mysuru

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Job Title : Manager Housekeeping Location : Mysuru, Karnataka Industry : Hospitality / Luxury Resort Department : Housekeeping Operations Employment Type: Full Time About the Role Step into a leadership role at a luxury destination resort nestled in the culturally rich city of Mysuru. This position is ideal for a detail-driven, standards-focused, and guest-centric professional who takes pride in delivering immaculate spaces, warm service, and memorable guest experiences. The ideal candidate will be instrumental in upholding the highest standards of hygiene, presentation, and service excellence synonymous with luxury hospitality. Key Responsibilities Operational Leadership: Oversee the entire housekeeping function including guest rooms, villas, public areas, spa, and back-of-house areas, ensuring they meet and exceed brand standards. Team Supervision: Lead, train, and motivate the housekeeping team to maintain impeccable cleanliness, linen standards, and timely room readiness. Guest Satisfaction: Ensure prompt response to guest requests, special arrangements, and in-room preferences with a focus on personalization and discretion. Inventory & Supplies: Monitor and manage inventory of cleaning supplies, linen, guest amenities, and housekeeping equipment with cost-effectiveness and zero wastage. Quality Assurance: Conduct regular inspections of rooms and common areas; initiate corrective actions immediately if cleanliness or maintenance issues are found. SOP Compliance: Implement and maintain Standard Operating Procedures (SOPs), safety norms, and hygiene standards as per luxury resort benchmarks. Coordination: Collaborate closely with Front Office, Maintenance, Laundry, and F&B teams to ensure seamless operations and timely room turnovers. Training & Grooming: Conduct regular training programs on cleanliness, service etiquette, and professional grooming for housekeeping staff. Budget Management: Assist in developing and managing department budgets, controlling expenses while ensuring operational excellence. Green Practices: Encourage and implement eco-friendly cleaning practices, waste segregation, and sustainable housekeeping operations. Qualifications & Experience Degree or Diploma in Hotel Management / Hospitality / Housekeeping Operations. Minimum 5–8 years of relevant experience, with at least 2 years in a managerial or supervisory role in a 4/5-star hotel or luxury resort. Proven leadership in managing large teams and high guest turnover environments. Skills & Attributes Exceptional attention to detail and quality. Strong leadership and interpersonal communication. Hands-on experience with housekeeping software and PMS systems. Guest-focused mindset with a commitment to personalized service. Ability to handle pressure, multitask, and delegate effectively. Working knowledge of occupational health, safety, and hygiene standards. Fluency in English; knowledge of Kannada is a significant advantage. Why This Role? Work in a setting where elegance, tradition, and hospitality blend seamlessly. Lead a team responsible for maintaining a property known for its natural beauty, wellness offerings, and royal Mysorean ambience. Be a key part of creating guest stays that are not just clean – but memorable, restorative, and emotionally enriching. If you believe in leading from the front, turning spaces into sanctuaries, and creating comfort through detail – we welcome your leadership.

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5.0 - 10.0 years

7 - 10 Lacs

Hyderabad, Bengaluru, Mumbai (All Areas)

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Manage existing customers & New Business Development Customer retention Annual contract renewal with price increase Collection / DSO management Up-selling Work with branches in delivering excellent customer service Improve customer profitability Required Candidate profile Excellent Customer Relationship mngmt. skills Good communication- both verbal & written Ability to work with cross-functional teams Proven track record of customer management & business development

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7.0 - 12.0 years

5 - 12 Lacs

Kolkata, Pune

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Role & responsibilities - Identification Knowledge of ornamental plants their maintenance operations including specific requirements of different categories of plants Knowledge of podium and terrace gardens Knowledge of Softscape Development and maintenance. Experience in development maintenance of vertical gardens. Good knowledge of fertilization, pest disease control type, dosage time of pesticide fertilizer application including organic methods Efficient Labor management skills knowledge of statutory compliances. Ability to understand AUTOCAD Drawings Excellent verbal written communication skills Good E-mailing skills for coordination with internal departments, Associations, external clients vendors. Working knowledge of irrigation system and ability to study irrigation drawings. Good knowledge of MS word power point excels. Office (Excel, Power Point), Budgeting, cost negotiation skills. Good in planning, scheduling follow ups. Candidate with experience in handling layouts projects will be preferred Prepare and maintain proper reports Coordination with site team and vendor for timely completion of project minimum of 4-5 years of related field experience Ability to handling multiple projects. Preferred candidate profile - Qualification: B Sc / M Sc in Horticulture or agriculture Perks and benefits

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0.0 - 5.0 years

1 - 4 Lacs

Bengaluru

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Role & responsibilities You will be assigned to different sites and locations (multi locations) Will be responsible for team handling a person who delivers those services. You will report to Branch Head for day-to-day work Service Planning & Scheduling Quality Assurance & Complaint Handling Identifying Materials and Costing Service Monitoring and Customer Feedback Relationship Management Preferred candidate profile Educational qualification - Graduate/ Post Graduate (B.Sc./M.Sc. Agri Preferred) Candidate should have Two wheeler Perks & Benefits: Medical Insurance Term Life Insurance Fixed week off Travelling Allowance

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0.0 - 5.0 years

1 - 4 Lacs

Gurugram

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Role & responsibilities You will be assigned to different sites and locations (multi locations) Will be responsible for team handling a person who delivers those services. You will report to Branch Head for day-to-day work Service Planning & Scheduling Quality Assurance & Complaint Handling Identifying Materials and Costing Service Monitoring and Customer Feedback Relationship Management Preferred candidate profile Educational qualification - Graduate/ Post Graduate (B.Sc./M.Sc. Agri Preferred) Candidate should have Two wheeler Perks & Benefits: Medical Insurance Term Life Insurance Fixed week off Travelling Allowance

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1.0 - 2.0 years

3 - 7 Lacs

Mumbai

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Senior Executive - Housekeeping, City Name Business Property and Asset Management, City Name What this job involves You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables: Taking daily property rounds, co-ordinating with the team to close any matters related to cleaning. Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client. Schedule weekly vendor meetings to discuss on daily issues if any. Maintaining / preparing monthly attendance summary record for salary. Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be. Developing and mentoring new and subordinate vendor staff Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services. Assisting in preparing and developing the documentation of standard policies and procedures Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams. Manage landscaping and gardening. Regularly brief all staff regarding their duties, designated areas of work and special instructions if any. Prepare and implement various checklists, at the frequency instructed in the suggested formats. Ensure the housekeeping staff is well groomed. Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity. Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner. Take feedback - customer needs assessment and evaluation of customer satisfaction levels. Site details: You will be working at Atria Mall, which is a Retail Mall, located at Worli, Mumbai. Site dynamics: Work ScheduleSite team: e.g.Property Manager +2 Other details if any Reporting: You will be reporting to Housekeeping Manager /Property Manager. Sound like youHere is what we’re looking for: Being Analytical and Meticulous You will be building, maintaining, supporting and validating performance of subordinate staff workings. You will be providing customer oriented and best in class cleaning/hygiene services. You must pay attention to detail and have excellent problem-solving skills. customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction). Qualifications You will have a Degree / Diploma or relevant educational background in hotel management / hospitality with min 1-2 years of work experience preferred. Effective communication skills and customer-oriented service outlook is non-negotiable. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today Location On-site –Mumbai, MH Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

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2.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facility Executive Technical : End to End responsibility of managing all technical and soft services related operations & activities as per the SOP and guidelines. Perform daily walk through rounds to inspect & monitor daily cleaning activities for maintaining Feel & Upkeep of entire facility Responsible for handling vendor teams Security, HK and M&E team All PPM activities are performed as per 52 week HK cleaning calendar and following with AMC vendor, complete the PM services 100% Daily, Weekly and Monthly reports send to FM and MMR reports Ensure all checklists, log books and registers are checked & records regularly updated Pest control, indoor plants, pantry services and cafeteria services to be taken care Ensure all technical and soft services consumables indent inventory to be maintained Daily and weekly maintenance activities to be taken care and real time update to the FM Location On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

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2.0 - 5.0 years

1 - 5 Lacs

Gurugram

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JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Housekeeping Executive Property and Asset Management What this job involves You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, faade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables: Taking daily property rounds, coordinating with the team to close any matters related to cleaning. Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client. Schedule weekly vendor meetings to discuss on daily issues if any. Maintaining / preparing monthly attendance summary record for salary. Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be. Developing and mentoring new and subordinate vendor staff Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services. Assisting in preparing and developing the documentation of standard policies and procedures Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams. Manage landscaping and gardening. Regularly brief all staff regarding their duties, designated areas of work and special instructions if any. Prepare and implement various checklists, at the frequency instructed in the suggested formats. Ensure the housekeeping staff is well groomed. Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity. Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner. Take feedback - customer needs assessment and evaluation of customer satisfaction levels. Sound like youHere is what we’re looking for: Being Analytical and Meticulous You must pay attention to detail and have excellent problem-solving skills. You will be maintaining, supporting and validating the performance of subordinate staff. You will demonstrate the ability to manage others and communicate information effectively with the internal and external customers. Qualifications You will have a Degree / Diploma in hotel management / hospitality with minimum 5-7 years of work experience, Effective communication skills and knowledge of processes for providing customer service would be an added advantage. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location On-site –Gurugram, HR Scheduled Weekly Hours 48 Job Tags: Hiring If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

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5 - 8 years

4 - 8 Lacs

Ahmedabad

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Role & responsibilities To ensure timely documentation of house keeping and to check the cleaning record on daily basis. To ensure implementation of Standard Operating Procedures (SOPs) for administration and report to Department Head Manufacturing and QA if the deviation is observed. To check in-process control parameters of house keeping through design document on daily basis. To implement the GMP norms on continuous basis. To ensure issuance of material as per the norms and SOP To ensure good house keeping of entire plant, technical floor, ancillary services like canteen, utility building & campus. To ensure the proper up keeping of house keeping equipments, laundry equipments & office equipments inside the plant. To ensure pest control activities as per requirement. To ensure waste material handling area and disposal area are clean. To maintain the laundry facility inside the plant for washing of Clean Room Garments. To ensure the availability of general uniforms for staff & workers, factory shoes & locker facilities. To facilitate first aid services for any accident or general illness. For any major injury or accident, facilitate transportation to nearest medical facilities for medical treatments. To issue housekeeping materials for other departments. To maintain online documentation. To prepare daily and monthly report. To co-ordinate with campus administration for selling scrap and burning preprinted material. To ensure shoe cleaning of all staff and worker. To prepare requisition for house keeping materials purchase. To suggest the change in SOPs if require. To ensure the availability of the workers for daily house keeping activities. To ensure timely and quality cleaning for customer satisfaction. To monitor and control all SOPs and Current Good Manufacturing Practice (cGMP) Guidelines. Preferred candidate profile Lateral coordination Team working Policy compliance Task completion orientation

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5 - 10 years

7 - 7 Lacs

Kochi

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Role & responsibilities Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables. Provide all administrative support to the Facilities Management team Responsibilities Be accessible for escalation of all FM related issues for the facility Oversee the Helpdesk work process Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Vendor invoices processing aligned with BA Continuum Solutions finance process. Statutory compliance check of all vendor invoices. Routinely Inspect all services to ensure performance measures are being maintained Effectively manage ECRES to ensure an on time deliverable system Set stretch targets for self to achieve maximum team performance Contribute to the Weekly FM Meeting Minutes Contribute to the Monthly Management Report to client and other reports as required Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Ensure immediate response to Priority Calls Evaluates records to forecast department personnel requirements Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep Inspect the turn out and attendance of the staff and sign the shift register Oversee the Housekeeping Services during the ‘shift Muster all the housekeeping staff during the day before deployment and communicate the priorities of the day Inspect the turn out and attendance of the staff and sign the shift register Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints Keep stock of all consumables Ensure orders are dispatched in time and follow up with the stores to ensure timely supply Adhere to the Client procurement procedures Generate Monthly Management Reports in the agreed format to the FM Take rounds of the facility regularly to identify issues in Housekeeping/security and Cafeteria etc. and initiate immediate rectification actions Manage the FM vendors for the facility assigned and take appropriate actions for issues in consultation with the FM Be responsible for adherence of all FM procedures for the facility assigned Performs additional job duties as requested Property Operations Ownership of the day-to-day administration, including reports generation of the stocks tracker. Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by BA Continuum Solution Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Vendor invoices processing aligned with BA Continuum Solution’s finance process. Statutory compliance check of all vendor invoices. Routinely Inspect all services to ensure performance measures are being maintained Contribute to the Weekly FM Meeting Minutes Contribute to the Monthly Management Report and other reports as required Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews To ensure timely and accurate completion of FM reports pertaining to soft services

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1 - 3 years

2 - 3 Lacs

Gurugram

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GENERAL DUTIES & RESPONSIBILITIES Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner. Approval of conveyance amount for assigned technicians Promote the highest grooming standards (uniform, Safety shoes, PPEs) 2. Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on a weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipments Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc

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8 - 12 years

5 - 7 Lacs

Gurugram

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Role & responsibilities . .Handling soft service operations of site. • Coordinating clients regarding challenges that team face in managing site operations. • Coordinating with vendors for timely salary disbursement for staff and any other requirement at sites. • Conducting weekly and monthly training for HK, pantry/office boy/Faade and Horticulture staff on performance improvement and Employee health and safety. • Ensuring minimum client/user escalations on cleaning and other facility services. • Planning and execution of daily, weekly and monthly cleaning schedules. • Taking care of Horticulture and Faade cleaning services of sites. • Procurement and stock management of HK, Faade and Horticulture. • Handling client complaints and feedback including other helpdesk operations along with improvisation of customer experience • Preparing all daily, weekly, monthly, and statutory reports related to site Preferred candidate profile Candidate must have good knowledge of HK Chemicals. Good Communication skills. Presentable.

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2 - 7 years

3 - 4 Lacs

Vadodara

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- Plant Admin, Housekeeping, Canteen, Security, Transportation, Pest control, Plant plumbing - Vendor Management, Admin Budgeting - Handling Customers' visit, Audit & Documentation - Gardening, Stationary - Daily plant round, HR Support function

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3 - 7 years

5 - 9 Lacs

Chennai

Work from Office

Responsibilities Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process To ensure accident or crises management is addressed immediately Clearing of C-mail / Government agencies mail to the proper recipient Front Office Operations To provide management advice for Front Office for escalated issues during the shift. To ensure immediate response to all priority calls during the shift and follow escalation process To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep. To ensure immediate response to all priority calls during the shift and follow escalation process Security Operations Attending the shift briefing To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services To ensure that the security assignment manager or security in-charge of the facility is being updated on the clients/VIP visits To ensure that the security related issues are discussed with security assignment manager and also on priority for the shift and ensure there is an action and tracking for the issue closure. To ensure that security staff adheres to GAP norms. To discuss and assist facility manager and security Manager (pan India) on monthly basis on the vendor performance matrix. To ensure the Grooming of the staff To manage the overall key room, clock room and time office operations. To ensure weekly training is imparted and staff grooming standard is maintained. Answering the employees query on phone and mails replying. Ensure to implement all process/ procedures on ground effectively Housekeeping Operations Attending the shift briefing To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping service To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the clients/VIP visits To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services. Identification, on time closure and reporting of snags To discuss and assist facility manager on monthly basis on the vendor performance matrix Ensure all the Siebel housekeeping calls are closed on priority and within TAT without escalations Cafeteria Operations To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements To ensure random food samples test is done by Accenture authorized vendor and results are taken up accordingly. To manage and supervise the quality, quantity and the cost of meal and refreshments being served in the cafeteria. To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria. To conduct quarterly traffic analysis and ensure that waiting time on the cash counter and food counters and Sodexho counters shall be within tolerable limits. To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic. To ensure that tracking is done on the vendor crockery like spoons, plates etc. to ensure no shortages. Should conduct monthly random Kitchen audit of the vendors. Escalate Facility Manager and then Accenture Lead on escalations. Ensure the hygiene of the cafeteria vendors operating in stalls. Ensure PPE are used by vendor staff while serving, cooking and washing. Answering the employees query on phone and mails replying. General Operations To ensure upkeep of breakout area & reprographic equipments at all times and take necessary actions as required. To ensure all such communication is entered in the duty manager log book to inform the next shift person. Proper handing over and taking over to be done. To go for facility, walk around and ensure Walk around map & Guide is followed and maintained. To adhere to Accenture Policies, Processes & procedures and also the statutory documents To adhere to Accenture SLA & KPI as agreed with JLLM To assist Facility Manager in all such ISO, Internal, External, audits that happen at Accenture and ensure necessary documentation are done To coordinate with engineering team for any issues that need help. Plan & train TPV staff on Accenture policies and requirements. Daily and monthly updating of OLA in the SMDRS tool. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Should have complete knowledge & functionality e. Fit tools (VMT, IMT, Site Ops. Site Inspection tool), BGC and work permit tool. Should govern overall pest control, carpet maintenance, Wellness room, Ambulance, Indoor plants, Recreation room and Gym activities. Should conduct all the scheduled meeting and focus meets with projects as per calendar. Should participate and manage half yearly fire drill. All daily, weekly and monthly reports to be shared on time. All the relevant checklist to be governed and maintained as per requirement. Should be able to grab and adopt to all the new implemented initiatives Location On-site Chennai, TN Scheduled Weekly Hours: 48

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4 - 6 years

6 - 8 Lacs

Bengaluru

Work from Office

Supervise housekeeping staff and ensure cleanliness and hygiene standards are maintained across the property. Develop and implement housekeeping schedules and procedures for daily operations. Inspect rooms, public areas, and back-of-house facilities to ensure compliance with cleanliness standards. Train and mentor housekeeping staff, ensuring adherence to safety and sanitation protocols. Manage inventory and requisition of cleaning supplies and equipment. Address and resolve guest complaints related to housekeeping services. Collaborate with the maintenance team to ensure timely repairs and upkeep of facilities.

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3 - 5 years

5 - 7 Lacs

Barmer

Work from Office

Sort, wash, dry, fold, and iron linens and clothing according to established procedures and standards Operate laundry equipment safely and efficiently, including washers, dryers, and irons Inspect linens and clothing for stains, tears, or other damage, and report any issues to management Maintain cleanliness and organization of the laundry facility, including work areas and equipment Assist in inventory management, including receiving, stocking, and recording of supplies Follow all safety protocols and guidelines to ensure a safe working environment for yourself and others Perform other duties as assigned by management

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2 - 4 years

4 - 6 Lacs

Pune

Work from Office

Sort, wash, dry, fold, and iron linens and clothing according to established procedures and standards Operate laundry equipment safely and efficiently, including washers, dryers, and irons Inspect linens and clothing for stains, tears, or other damage, and report any issues to management Maintain cleanliness and organization of the laundry facility, including work areas and equipment Assist in inventory management, including receiving, stocking, and recording of supplies Follow all safety protocols and guidelines to ensure a safe working environment for yourself and others Perform other duties as assigned by management

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5 - 10 years

5 - 10 Lacs

Hyderabad

Work from Office

Job Title : Contractor Soft Services (Housekeeping, Horticulture, Pest Control) Location : Hyderabad Experience: 6 to 11 years Qualification: Degree in Hospitality or Hotel Management (Housekeeping specialization preferred) Industry type : Facilities Management / Corporate Administration Employment Type : Contractual - 1 year Shift : Rotational (Week-offs not necessarily on weekends) Key Responsibilities: Oversee daily housekeeping, office upkeep, and hygiene across office spaces Manage pest control operations and ensure scheduled and audit-based treatments Maintain indoor and outdoor plants , landscaping , and flower arrangements Handle inventory and procurement of cleaning materials, linen, and housekeeping supplies Ensure smooth functioning of recreation zones like gym, rest rooms, doctor rooms , etc. Supervise maintenance of sports equipment and coordinate with vendors for AMC and repairs Support in-house events, green initiatives, and CSR activities Handle vendor management selection, negotiation, monitoring, renewals, billing, and payments Ensure team training, rostering, EHS compliance , and staff performance management Maintain and report on budgets, service quality, and headcount projections Identify process improvements and drive automation initiatives where feasible Prepare operational dashboards, reports, and audit documentation Required Skills: Strong knowledge in housekeeping, pest control, and horticulture Excellent communication in English, Hindi, and preferably Telugu Good people management and vendor coordination skills Proficiency in documentation, reporting, and operational analysis Strong process orientation and ability to implement best practices Hands-on experience working in corporate or hospitality setups Preferred: Experience in MNCs or five-star hotel environments Candidates returning from a career break are encouraged to apply

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3 - 8 years

2 - 4 Lacs

Chennai

Work from Office

- Manage housekeeping operations in central kitchen - Supervise housekeeping staff to maintain high standards of cleanliness, hygiene & customer satisfaction - Chemical & Brushes names & its usage as per area - Manpower planning as per square feet

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