8 Personnel Development Jobs

You are urgently seeking a Service Delivery Head (AGM/DGM level) to oversee the smooth execution and delivery of services. You should have a proven track record in managing large-scale service delivery functions, excellent leadership skills, and an ability to drive efficiency and customer satisfaction. Overall, you will be in charge of a business in terms of network operation, deployment, complaint resolution, and customer relationship management. It will be your responsibility to ensure branch performance aligns with company policy and procedures, manage and develop branch personnel, and plan, implement, and manage all required areas of responsibility to facilitate continuous improvement and personnel growth while supporting company goals, missions, and vision. Desired Profile: - Age: Under 40 years - Minimum of 8-15 years of experience in service delivery, operations management, or a similar role, with proven leadership capabilities. Key Responsibilities: - Build Operational Efficiency - Design and implement a strategy for expanding operational support services and network in line with sales forecast or approved expansion plans - Monitor branch performance to ensure high productivity levels for specified customer uptime - Responsible for timely execution of special projects/up-gradation assignments - Assume overall responsibility for supporting technical customer care as per laid down norms and monitor complaint resolutions - Monitor and track implementation of various new infra for existing network and customers - Support rollout of new platforms like GIS, FWMP, CRM, GPON, etc. - Review recommendations received from Branches for implementation of new projects, provide required resources, and monitor implementation - Drive Business Results - People Management & Development - Overall Custodian of Organizational Culture & Values - Compliance to safety norms & SOPs Preferred Experience in Telecom/ISP.,

You should have at least 6 years of experience in SAP HCM (modules OM, PA, PD) application design, development, configuration, and support of technology. Additionally, you should possess strong functional and technical knowledge of SAP Hr@ integration with other modules and an understanding of Legal requirements for HR in each country. Moreover, you are expected to have experience in enterprise application integration technologies and protocols such as web services, APIs, Host to Host, EIB, etc. Experience with SAP Portal, HR Opentext, SAP PI/PO, and an understanding of Workday application for Human Capital Management will be considered a plus. Proficiency in ABAP and/or Fiori Development is also desired. In terms of soft skills, you should have the ability to communicate openly and effectively with various Business Stakeholders and IT colleagues. You should be proactive in alerting management to deviations and risks that may require modifications to the proposed design or scope. A high willingness to drive transformation and service improvement is essential, along with strong customer service orientation and excellent decision-making and problem-solving skills. Leadership skills are crucial for this role, where you are expected to lead by example on values and culture. You should be a natural leader with strong communication skills to gain stakeholder buy-in for proposed solutions. Additionally, you should be cost-conscious and maintain a big-picture perspective. Required technical skills include an understanding of IT service delivery and IT Service Management concepts, along with familiarity in the configuration of SAP ECC HR and Success Factors SAP Systems. Knowledge in Master Data, Organizational Structure, Time Management, Event Management, Training, Personnel Development, Benefits, Portal ESS/MSS, Job Description (supported in Composition Environment), EH&S Incident Management, and Occupational Health, among others, are necessary. Desired skills for this role include HR ABAP understanding, SAP Portal understanding, Opentext understanding, PI/PO understanding, country-based personalization, Workday, SuccessFactors, and IDOC integration knowledge. Proficiency in English (written & spoken) is required, while Spanish (written & spoken) is also mandatory. Advanced Portuguese (written & spoken) is desired. This is a full-time, permanent position that requires the ability to commute/relocate to Mumbai, Maharashtra. Night shift availability is required for this role. Education: Bachelor's degree (Preferred) Experience: SAP HCM Modules (OM, PA, PD): 3 years (Required), total work: 4 years (Required) Work Location: In person,

Close Trainee Training and Operational Excellence Job Description Assist in gathering training needs of the organization Compile and consolidate the needs identified. Help in making training plan Assist in coordinating and finding internal and external faculty / courses Assist in logistical arrangements for training Gather training feedback and compile data Prepare required reports Assist in understanding practices followed by delivery teams Help in documenting improvements and process training material Assist in coordinating with delivery teams Assist in implementation of security practices Assist in other matters pertaining to the Personnel Development and Operational Excellence Departments Job Specification Ability to work methodically and carefully Microsoft Office Suite Excel, Word and PowerPoint Satisfactory oral and written communication Have an understanding of numbers and metrics, and be able to work with numerical data Ability to work in a team and with others in the organization Security consciousness

Preparing monthly Budget / providing monthly site expenses. Preparing the schedule & monitoring. Follow up with consultant’s i.e. Architect / RCC / MEP consultant for drawings. Co-ordinate with site team for Finishing Material. Personnel development Required Candidate profile Staffing discussions and planning / interviews, Team Building. Field Operators problem escalation and customer service. Assist with the implementation of a new billing system.

Role purposeAs a Manager - Software Development, you will guide and coach a team of software developers, providing project management and technical leadership for every aspect of software to deliver new products or upgrade existing products You will take a hands-on role in software development Duties and Responsibilities: Develop and prepare best software development team Guide and coach software engineers Establish standards and processes along with best practices for delivery of scalable and high-quality software Understand how products would add value to respective businesses Ensure top quality design reviews attaining business goals Supervise resource allocation to assure business and personnel development goals Manage and execute software development projects from beginning to finish Evaluate projects, develop and update schedules plus supervise project status Knowledge, Experience & Skills: Proven experience of leading team Proven ability of tackling challenging projects Strong Technical background in software development Experience of working and managing in an Agile environment Highly knowledgeable in engineering processes and methodologies across Experience with unit testing and end to end testing Bachelor s Degree in engineering

Recording and Preparing Meetings, Seminars, and Minutes Determining and Setting Office Procedures and Routines Scheduling and Confirming Meetings Answering Telephone and Forwarding Telephone Calls and Messages Responding to Electronic Inquiries

Product Segment: SAP Service We are looking for a dynamic leader to head our delivery in SAP Services in Bengaluru, managing all aspects of Project deliverables, Customer and Stakeholders management, P&L and Operations. Reporting to the Practice head, you will be: Responsible for and accountable for defining, directing, monitoring, and managing all service delivery activity and support functions for the SAP Business Unit needs Leverage technology (e.g. AI) to optimize delivery and to generate new ideas / assets Overseeing the management of operations, deliverables to have better efficacy. Driving the cost efficiency of the center, maximizing the Business Units throughput & productivity and focus on the inclusive culture of the company. Deliver consistently high customer satisfaction, measured through formal and informal feedback. Manage and mitigate risks across Technical and Operational processes and customer servicing functions. Drive business growth through partnership with Sales Team to execute solutions for customers globally. Enhance the workplace through leadership, employee engagement and personnel development. Work with business partners to accurately forecast and support business growth strategies. Work with Delivery Manager / Project Managers closely to adopt customer friendly strategies to execute timeliness in project deliverables. Ability to prioritize company objectives and meet aggressive deadlines. Eligibility: A minimum of 20-25 years of Experience in a similar role in IT Services / Software Industry. MBA in General Management would be add-on advantage The ideal candidate should have done his engineering from a premium institute Experience: Experience in establishing and maturing a delivery organization focusing on SAP services 10-12 years of experience in managing all aspects (Delivery & operations) of an ODC Ability to clearly craft, communicates, measure, and manages expectations of stakeholders. Demonstrated record of success in a goal-oriented, highly accountable, agile environment Qualifications Embracing AI first thinking, generate ideas and implement for internal efficiency as well as benefits to customer Bachelors in engineering & Masters in general management would be an advantage Qualifications Educational qualification: Bachelors in engineering & Masters in general management would be an advantage Experience :

We are looking for a dynamic leader to head our delivery in SAP Services in Bengaluru, managing all aspects of Project deliverables, Customer and Stakeholders management, P&L and Operations. Reporting to the Practice head, you will be: Responsible for and accountable for defining, directing, monitoring, and managing all service delivery activity and support functions for the SAP Business Unit needs Leverage technology (e.g. AI) to optimize delivery and to generate new ideas / assets Overseeing the management of operations, deliverables to have better efficacy. Driving the cost efficiency of the center, maximizing the Business Units throughput & productivity and focus on the inclusive culture of the company. Deliver consistently high customer satisfaction, measured through formal and informal feedback. Manage and mitigate risks across Technical and Operational processes and customer servicing functions. Drive business growth through partnership with Sales Team to execute solutions for customers globally. Enhance the workplace through leadership, employee engagement and personnel development. Work with business partners to accurately forecast and support business growth strategies. Work with Delivery Manager / Project Managers closely to adopt customer friendly strategies to execute timeliness in project deliverables. Ability to prioritize company objectives and meet aggressive deadlines. Eligibility: A minimum of 20-25 years of Experience in a similar role in IT Services / Software Industry. MBA in General Management would be add-on advantage The ideal candidate should have done his engineering from a premium institute Experience: Experience in establishing and maturing a delivery organization focusing on SAP services 10-12 years of experience in managing all aspects (Delivery & operations) of an ODC Ability to clearly craft, communicates, measure, and manages expectations of stakeholders. Demonstrated record of success in a goal-oriented, highly accountable, agile environment Qualifications Embracing AI first thinking, generate ideas and implement for internal efficiency as well as benefits to customer Bachelors in engineering & Masters in general management would be an advantage Qualifications Educational qualification: Bachelors in engineering & Masters in general management would be an advantage Experience :