About the Role: We are seeking a data-driven and customer-obsessed Manager – Onsite Analytics to own the end-to-end analysis and optimization of user journeys across our eCommerce platform. This role will be responsible for shaping how we understand, measure, and improve onsite user engagement, with a laser focus on conversion-driving features — especially product sorting and boosting. You will lead the development of our product ranking algorithms from the ground up, but also extend your impact to broader onsite behavioral analytics — covering search, navigation, merchandising, content placement, and performance metrics across key funnel stages. Key Responsibilities: Onsite Analytics Ownership Build and own the onsite analytics strategy across homepage, PLPs (product listing pages), PDPs, and other core surfaces. Define and monitor KPIs (CTR, CVR, scroll depth, bounce rate, engagement score, exit paths, etc.) that quantify user experience and commercial success. Create dashboards, deep-dive reports, and insights to drive decision-making across product, growth, and merchandising teams. Identify bottlenecks in user journeys and propose actionable hypotheses for conversion uplift. ⚙️ Product Sorting & Boosting Algorithm Development Design and implement a flexible, scalable product sorting and boosting engine tailored for both global and category-specific needs. Model relevance, popularity, availability, freshness, and business priorities into sorting logic using data-driven approaches. Run controlled experiments (A/B tests) to evaluate algorithmic changes and continuously improve engagement and conversion rates. 🤝 Cross-functional Partnership Collaborate with data science, engineering, product, UX, and category teams to improve user experience and content discoverability. Act as the go-to person for onsite behavioral understanding and help teams prioritize experiments based on high-impact opportunities. 🔍 Experimentation & Personalization Lead A/B and multivariate testing across sorting, layout, and navigation modules. Partner with personalization teams to segment and target user experiences intelligently. Requirements 4–8 years of experience in product analytics, growth strategy, algorithmic merchandising, or eCommerce performance optimization. Proven track record in using data to influence onsite product decisions and user-facing algorithms. Strong analytical skills with expertise in SQL, Python/R, and BI tools (e.g., Looker, Tableau). Experience designing ranking or personalization systems is highly preferred. Deep understanding of user funnel metrics and eCommerce KPIs. Strong communication and project management skills with cross-functional teams. Preferred Qualifications Experience building or managing algorithmic systems in a large-scale consumer product. Familiarity with platforms like Algolia, Elasticsearch, or proprietary ranking frameworks. Understanding of UI/UX implications of sorting logic on user behavior. Ability to balance precision with business objectives (e.g., revenue, visibility, seller fairness). Why Join Us? Own one of the highest-leverage components of an eCommerce growth engine. Build from scratch — but with the support of a mature data ecosystem. See the direct impact of your work on user satisfaction, revenue, and business outcomes. Work with a collaborative, forward-thinking team that values innovation and user empathy. Show more Show less

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description Job Overview: We are looking for an experienced and strategic leader to build and lead the Chat function within our Revenue Growth team. This critical role will be responsible for designing and implementing a high-impact chat strategy focused on customer acquisition, product support, and revenue expansion. The ideal candidate will drive AI-powered automation, lead the implementation of Salesforce Chat Agent, and create a scalable acquisition playbook to convert conversations into customers. Key Responsibilities: Build and Lead the Chat Function: Design the organizational structure, define KPIs, and recruit a high-performing team to own the end-to-end chat experience. Align chat objectives with the company’s customer acquisition and retention goals. Customer Acquisition through Chat: Build a playbook for acquisition via chat, focusing on conversion optimization, lead nurturing, and engagement strategies. Develop and manage chat flows tailored to different stages of the buyer journey and customer segments. Product Support, Cross-sell & Upsell: Create workflows to handle product usage queries and support through chat. Partner with Sales and Customer Success teams to identify opportunities for cross-sell and upsell via personalized chat interactions. Salesforce Chat Agent Implementation: Lead the integration and configuration of Salesforce Chat Agent across key digital properties. Ensure seamless integration with CRM and other marketing automation platforms. AI & Automation: Leverage AI and automation to scale chat capabilities, including bot development, chat routing, and personalization. Continuously improve chat performance through AI-powered insights, testing, and iteration. Data-Driven Strategy & Reporting: Monitor and analyze chat engagement, conversion, and resolution metrics. Provide insights and recommendations for continuous improvement in chat performance. Cross-Functional Collaboration: Work closely with Product, Sales, Customer Success, and Marketing teams to align messaging and goals. Ensure a consistent and customer-centric chat experience across touchpoints. Qualifications 8+ years of experience in growth, digital marketing, customer experience, or sales operations in a SaaS or tech-driven environment. Proven experience in leading chat-based customer engagement and acquisition strategies. Strong understanding of Salesforce Chat Agent and other conversational platforms. Familiarity with AI tools and automation technologies related to chat and customer engagement. Excellent leadership, project management, and stakeholder management skills. Data-driven mindset with expertise in performance tracking and analytics. Strong written and verbal communication skills. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less

Job Purpose: The Manager - Customer Experience will drive EV customer experience across touchpoints, designing the entire journey from RE EV buyer's perspective. They'll provide consumer insights, collaborate with various teams, and develop differentiated experiences. The role requires strategizing communication plans, utilizing Customer Data Platforms, and defining key metrics. The goal is to enhance customer experience through brand marketing, sales, service, and engagement programs. Constant improvement is expected through strategic planning and market evaluation. This role will partner with Brand Strategy, Product Strategy, Marketing, Sales, and Service teams. Position Overview: Location: Chennai Position Title: Customer Experience Reports to : Group Manager - EV Commercial Function: EV Commercial What you’ll do: Strategic view: Strategic intent is to build the lead generation funnel at top of the funnel and engage with those customers as well as ensure quality leads follow through the funnel via relevant conversations Key KPIS: Lead Conversions across the Brand and business funnels, CSAT and NPS across touch points process setups. Define the Customer journey for RE EV buyers. Create a journey that is better and differentiated from key competition. Also, it has delightful moments that surpass customer expectations Design, develop and execute customer journeys for various formats Craft strategies to build systems and processes to drive customer experience across all touchpoints - website, app, Customer experience at retail stores (sales and service), call center, online CRM, etc. Create the front-end and backend interface for dealing with Customers Work on ways of making the target interventions as per the cohorts identified through customer data Define the CRM interventions required at relevant junctures. Ensuring key KPIs of CSAT and NPS are met. Devise strategic thought around KPI development. Define the communications and the relevant channels that needs to be delivered to the Customer at each touch point what message ,where, when, at what interval and via which mode. Understand customer requirements and develop and define the value additions required. Conceptualize and develop rollout tools and services enabling digitization of customer experiences (like interactive screens, QR codes, paperless transactions, new technologies, etc.) across touchpoints aimed towards elevating customer experience and managing physical limitations. Key Elements: CRM strategy implementation for both offline (Voice support) and Digital (Non-Voice support) For Offline Call center support, we need to have a thorough understanding of Call center operations and how to get effective and efficient lead validations For Digital CRM: Work on CRM strategy, implementation , deployment, adoption, and execution Should have thorough knowledge of Salesforce or any other Marketing automation and CRM tools. Deploy Salesforce Marketing Automation Cloud with WhatsApp, SMS, Push notification, and email channels Campaign calendar mapping, along with journeys/tables in the campaigns Implement and optimize Marketing Cloud campaigns to reach the target audience Manage CRM systems deployed, including personalization, customization , configuration, and data integrity to optimize communications Execute relevant campaigns - Sales and service (lead validation and nurturing, product roll out, product recall, etc.) ROI measurement and optimization. Analytics and insights on the same Lead IT activities related to customer data management and system integration WhatsApp integration and chatbot Customer and Vehicle Data Analysis at Analytics Centre: Analyze the customer and vehicle data for feedback to identify opportunities for improvement and innovation Understanding customer cohorts as well as individual customer needs. Personalize and customize communication for each customer. Lead Customer Complaints Mystery audits and next best actions NPS and next best actions Gemba KPIs creation and Dashboards Management Maintain dashboards and reports to provide actionable insights for management. Experience in Ein -Dashboards for customers with all the relevant information that they need in real time Dashboard and KPIs creation for internal stakeholders for CX parameters Bring in collective ownership of customers across functions and the channels Benchmark with the best in class within and across industries Process improvement and SOPs Design and develop customer-facing policies, empowerment policies, and create SOPs for the store operations aimed towards standardization of customer experience across stores Create audit parameters with a focus on providing a standardized customer experience and review the non-compliance points. Develop training interventions and training content for retail stores, including customer experience product, and processes, in coordination with retail operations and the training team What you'll bring: Experience: 10+ years experience in a similar role in a Customer/ Strategic consulting domain Should’ve worked on CRM tools(Salesforce, Zoho CRM etc.) Qualification: Master’s degree in Business, Marketing or a related field Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

About the job About us We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast. The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods' current presence is India, Indonesia, UAE, UK & KSA with close to 50 brands and 4500+ internet restaurants has been built on The Rebel Operating System . While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core. Job Description We are looking f or a Data Scienti st-II to join our Data Science & Analytics (DSA) Team. You will get to work with other data scientists, analysts, data engineers, PMs and business teams on some of the toughest and most interesting problems in our industry. Our work spans across areas of inventory forecasting, order predictions, marketing spend optimization, delivery time prediction, personalization, customer insighting, product recommendations, supply chain planning, capacity optimization, and more. The role will involve understanding business problems, designing relevant ML solutions, building & deploying new models, maintaining & enhancing existing models, and automating performance measurement of the same. We are looking for someone who is excited to work in a fast-growing industry, has a spirit of ownership & collaboration, and loves seeing the impact of what they have built at scale! What our team owns at Rebel, the Data Science & Analytics team builds and maintains all ML models, rule-based intelligence, automated reports and dashboards used by the organization. We are on a mission to drive business impact via ML and Data Science and grow adoption of these areas at Rebel. We also want to enable the organization to better understand and effectively use ML and DS. We interact with teams across every business area such as Supply, Operations, Demand Generation, D2C, Finance, Brands, Customer Delight, Central Planning and many more. We are never short of interesting challenges and we balance delivering continuous impact and great CX, while building strong foundations to drive sustainable ML returns overtime. Specific Qualifications Strong working knowledge of a variety of machine learning techniques (Regression, Classification,Clustering, Decision Tree, Probability Networks, Neural Networks, Bayesian models etc.) Proficient in Python, SQL, and machine learning libraries (e.g., TensorFlow,scikit-learn). Experience in working with varied data types (structured and unstructured) and databases Experience with Machine Learning and related technologies such as Python, Tensorflow, Amazon SageMaker Excellent problem-solving skills with a demonstrated ability to think analytically and strategically. Good-to-have Experience solving NLP-based problems or working with LLMs / prompt engineering Working with non-tech stakeholders and explaining ML performance in simple language A love of food (Yes, we have regular tasting sessions at office!) Share across your cv's to v-noor.fazilath@rebelfoods.com Show more Show less

Intro for JD on both Internal & External Description section You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let’s lead the way together EEO St & BV to be added in the end to External Qualification section – not to Internal American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: • Competitive base salaries • Bonus incentives • Support for financial-well-being and retirement • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) • Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex • Generous paid parental leave policies (depending on your location) • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counselling support through our Healthy Minds program • Career development and training opportunities At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong Sr. Associate – Digital Product Management Customer Personalization T he Enterprise Digital Experiences Team Member (EDX) is responsible for the product management of American Express’ proprietary digital products – Amex Mobile App, Web, Identity, Digital Commerce & Customer Personalization. As a team we are focused on driving engagement, satisfaction, and revenue, through a combination of best-in-class user experience and compelling features and functionality. We have a global remit and, with our partners across the company, we bring the best of American Express’ payment and related services to life through our digital experiences. As Digital Channels try to keep pace with the evolving expectations of customers, we believe that Personalization will play a pivotal role in driving customer engagement and satisfaction by demonstrating that we ‘know our customers’. This Product Development Analyst will play a key role in supporting the evolution of key Personalization products, accelerating growth and embedding personalization across the Enterprise. If that fits your career vision, we'd love to hear from you. Responsibilities • Work directly with Product, Engineering and Decision Science teams within an agile environment to break down requirements into user stories and own feature delivery end to end. • Actively participate and at times lead pre-launch testing and post launch validation with key partners across marketing, product operations, technology, and decision science. • Partner with Analytics to assess the value of new features and conduct strategic analysis to recommend enhancements to our capability roadmap. • Assist with creation of presentations for executive audiences and partners • Support the evolution of personalization, and the evolving uses of machine-learning & intelligence more broadly and their implications on product development opportunities. Support workstreams to continuously evolve and improve our underlying platforms. Minimum Qualifications • Experience working in digital product development supporting the E2E launch of digital products. • Experience with agile product development methodologies and tools (JIRA, Rally, Mural, Invision, etc.) • Technically minded & resourceful – with an aptitude to picking up complex processes quickly. Comfortable with changing priorities. • Proven track record of positively collaborating with and influencing partners in a matrixed environment to achieve desired outcomes. • Ability to analyse data to determine priorities, opportunities, and issues with a product. • A strong communicator with the ability to deliver accurate, clear, and succinct messages to colleagues at a variety of different levels. • Proactive and enthusiastic – self-starter who likes to take true ownership over the areas they have responsibility and is comfortable working across time zones. Bachelor’s degree or higher, preferably in a business discipline; Product development, digital marketing, systems management, or equivalent experience. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights! Who Are We Cialfo is a leading platform connecting students, higher education institutions, and counsellors through technology-driven solutions. Launched in 2017 with a vision to create a platform that globally connects community stakeholders that provide the finest resources and support material, anywhere in the world and at any time. We’re one of the fastest-growing tech startups in the world, consistently charting new heights! Our name Cialfo is inspired by the Olympic Motto which also lends itself to our brand and culture pillars of “faster, higher, stronger, together.” Our first-in-class company culture is the result of the business principles and behavioural values that we practice on a daily basis. Visit our culture manifesto deck to learn more about the unique Cialfo culture and the opportunity to be one of us. This is an opportunity to be a part of a fun, flexible, and fast-moving organization which is scaling its global footprint. You will have the chance to experience faster career advancement, a higher purpose to come to work for, a stronger sense of holistic wellbeing, and an environment that promotes togetherness. About This Role Cialfo is seeking an elite Client Partner to deliver an unparalleled level of service to high-quality B2B high school clients. This individual will manage relationships with stakeholders across all levels — from junior counsellors to senior school leaders — with the professionalism and finesse typically seen in white-glove luxury services. The ideal candidate will bring exceptional customer experience, service orientation, and account growth capabilities while embodying the highest standards of sophistication, emotional intelligence, and personalization. This is a strategic role requiring a unique blend of client management, business acumen, and luxury customer service qualities to ensure high satisfaction, retention, and account growth. What You Will Be Doing On a Day to Day Basis: Day-to-day tasks involve the tactical and operational aspects of your role. Driving Client Success: Partner closely with high school stakeholders (counsellors, teachers, IT teams, and management) to understand their goals and ensure Cialfo’s solutions align with their desired outcomes, such as improving student success or streamlining counselling workflows. Conduct onboarding and training sessions tailored to counsellors, students, IT teams, school management and other stakeholders as required. Monitor and analyse client engagement data across all relevant products to proactively identify opportunities for improving their ROI and achieving measurable results. Ensuring Client Satisfaction and Customer Delight: Regularly conduct business reviews to assess progress, showcase impact, and gather feedback for continuous improvement. Act as a trusted advisor by anticipating client needs and offering tailored solutions, ensuring high levels of satisfaction and account retention. Client Support: Resolve technical and operational challenges by collaborating with internal teams across product, marketing, finance and engineering. Be the primary point of contact for our high school clients, providing fast and effective support. Maximizing Value and Expanding Relationships: Encourage deeper adoption of Cialfo’s platform by demonstrating new features and capabilities that address evolving client needs. Leverage relationships to identify opportunities for account growth, including client’s expansion into Cialfo’s multi-product and service offerings. Operational Efficiency: Maintain your client database and important information immaculately in the inhouse CRM system. Keep accurate records of all client interactions and actions in the inhouse CRM system. Lead, Strategize & Develop on a Regular Basis: Strategic execution of your role with a clear focus on near-term, goals, vision, and the overall positioning of the Cialfo brand, product and business in the market. Providing World Class Customer Experience Ensure every client interaction—from resolving a simple query to delivering a strategic review—is handled with exceptional professionalism, empathy, and attention to detail. Go beyond expectations by providing thoughtful gestures, such as recognizing key milestones or offering bespoke solutions that make clients feel valued. Handle complex client challenges with calmness, professionalism, and discretion. Build relationships based on trust, exclusivity, and exceptional value delivery. Create moments of delight for clients by anticipating needs and exceeding expectations. Cultivate Customer Led Brand Advocacy Understand and elevate the client’s overall perception of the Cialfo brand and the emotional journey throughout the entire lifecycle such that each of them becomes a brand advocate. Foster strong, trust-based relationships to create loyal clients who champion Cialfo’s solutions within their networks. Identify and nurture clients who are enthusiastic about Cialfo’s impact, elevating their visibility in the community and industry at large. Business Development Develop long-term client strategies to maximize their retention, growth and partnership expansion with Cialfo. Use data to craft and execute client-specific growth plans. Present strategic solutions and proposals with polished professionalism. Relationship Development Build strong relationships with senior stakeholders, such as principals and school heads, to align with their institutional goals. Establish Cialfo as the first and most preferred choice amongst the management and decision makers of the school. Collaboration with Product & Marketing: Build success stories and case studies that demonstrate the value of Cialfo’s solutions. Actively work with product to provide user insight, as well as provide early feedback for development and eventual adoption and iterations. About You Qualifications A Bachelor’s degree in Business Administration, Education, Marketing, Communications, or a related field. Experience Familiarity with SaaS, EdTech, or technology solutions for B2B clients. Experience in the high-school and / or higher education industry. 5+ years of impactful experience in customer success, client experience, account management, or strategic consulting, with a demonstrated ability to manage and grow high-value client relationships. Proven expertise in driving revenue growth, successfully implementing strategies through new product development, innovative marketing initiatives, strategic branding efforts, and value-driven partnerships. Skills Consultative Approach: You understand client goals deeply and offer tailored solutions rather than generic products. You guide stakeholders through complex decision-making with patience and expertise. Attention to Detail: You anticipate client needs, ensuring even the smallest details are managed flawlessly. You deliver a tailored experience for each stakeholder, showcasing thorough preparation. Understanding of data and numbers: You are strong in strategic and analytical thinking with the ability to interpret data and use it for business growth. Efficient Communication: You have excellent communication and interpersonal abilities. Qualities Professional Presence: You are confident, poised, and articulate in all interactions with clients. You make a strong first impression and maintain high standards of presentation. Emotional Intelligence: You read reading and responding to subtle client cues, ensuring each interaction feels personalized. You exhibit empathy and a deep understanding of client concerns and needs. Discretion and Confidentiality: You manage sensitive client information with utmost professionalism and integrity. You build trust through consistent reliability and confidentiality in all communications. Relationship-Centric: You invest in building long-term, trust-based relationships, creating client loyalty. You position yourself as a partner and trusted advisor rather than just a service provider. Personal Ambition: You have a deep-rooted ambition that pushes you to consistently innovate and lead initiatives. You are hungry to grow and are self-driven in life. You Are a Notch Above If You Have An MBA in marketing and/or business administration. An understanding of high school counselling processes and challenges. Experience working closely with and / or reporting to C-Level executives. Show more Show less

What you need to do: We're building the most personalized and intelligent news experiences for India’s next 750 million digital users. As our Principal Data Engineer , you will: Design and maintain data infrastructure that powers personalization systems and analytics platforms with seamless data flow from source to consumption. Architect scalable data pipelines processing massive volumes of user interaction and content data across our news platforms. Develop robust ETL processes and implement distributed data processing workflows for large-scale transformations and analytical processing. Create and maintain data lakes/warehouses that consolidate data from multiple sources, optimized for ML model consumption and business intelligence. Implement data governance practices and partner with the ML team to ensure right data availability for recommendation systems. Who you need to be: Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or related field with 8-12 years of data engineering experience (3+ years in senior role). Expert-level SQL skills with strong experience in Apache Spark ecosystem (Spark SQL, Streaming, SparkML) and proficiency in Python/Scala. Experience with AWS data ecosystem (RedShift, S3, Glue, EMR, Kinesis, Lambda, Athena) and ETL frameworks (Glue, Airflow). Proven track record building large-scale data pipelines in production environments, preferably in high-traffic digital media. Excellent communication skills with ability to work effectively across teams in a fast-paced environment requiring engineering agility.  Apply: Email work@dbdigital.in with (Subject: Principal Data Engineer @ DB Digital), your LinkedIn profile & relevant details. Note: This role is based out of Noida (NCR). About Us: We’re DB Digital, a digital products company, focused exclusively on building the best content products for India. More than 750 million Indians will be online on their mobile devices by 2025, hungry for more - more news, more information, more knowledge, and we want to be their trusted, go-to source for high quality content delivered to them daily in the most easy to consume way, personalized for their specific needs. India deserves a much better class of News products and we’re going to be the ones to deliver it. We’re backed by India’s biggest newspaper group (The Dainik Bhaskar Group) which reaches tens of millions of consumers across India on a daily basis, in multiple languages including Hindi, Gujarati and Marathi. We’re building a core team of young people who can help us achieve our vision. We believe in betting on young people who’re very curious, extremely ambitious, relentlessly resourceful, can pick up new skills quickly and are willing to do whatever is needed to win. The kind of people who will thrive & grow at DB Digital are those who believe life is short; there’s no time to waste and value learning and self evolution over anything else. You will be working with a small team of some awesome, like minded people with an excellent culture which enables all of the above and also be learning the basics of building great products that solve real problems for millions of Indians - at a setup very similar to that of an early stage consumer technology startup - ideal if you want to start something of your own in the future. How We Work: This is our set of values that all of us adhere to and believe in. Everyone in the team exhibits these and these define how we take any decisions at every level - be it business or product or anything else. Have a Founder Mentality: Act as if you are the founder. Treat this like your own baby. No excuses. No blame games. Just deliver with clear results. Obsess over the Customer: Do the right thing for the customer, always. Innovate on their behalf by understanding their problems, needs and aspirations deeply. Value Data over Egos & Opinions: Use all available data and insights for any decisions you make. Build hypotheses, run experiments, iterate. Repeat. Always be Hustling: Hustle like your life depends on it. Be relentlessly resourceful. Play with the cards you've been dealt, and win. Be Bold. Have Courage: Be ambitious. Have courage. Make bold bets. Do not stick to the status quo. Try new things. It’s okay to fail. Be an Awesome Team Player: Do not optimize for yourself, optimize for the team. Disagree openly, be transparent, but fully commit and execute on whatever the team decides. Be Curious & Open Minded: Have intellectual humility. Always be learning new things. Curiosity is your biggest advantage. Show more Show less

Job Title: Lead Engineer – E-commerce Development Location: Jaipur, India (On-site preferred) Experience: 7+ years in web development, with a strong focus on e-commerce platforms Industry: E-commerce / Custom Print Solutions / B2B Platforms About the Role We are looking for a Lead Engineer to take full ownership of developing a next-generation e-commerce platform from the ground up. Based in our Jaipur office, you will define the technical roadmap, lead the end-to-end development process, and build a high-performing engineering team. This is a rare opportunity to shape a product from concept to scale in a fast-moving global venture. Key Responsibilities: Platform Architecture & Development : Design and implement a scalable, high-performance platform tailored for custom e-commerce workflows. Technology Leadership : Choose the right tech stack, define coding standards, and drive engineering excellence. Team Building & Management : Hire, mentor, and lead a strong engineering team in Jaipur. Cross-Border Collaboration : Work closely with product, design, and leadership teams across geographies to align technology with business objectives. Desired Skills & Experience 7+ years of full-stack web development experience, with a strong focus on custom e-commerce platforms Proficiency in modern frameworks and languages such as React, Node.js, Python, or PHP Experience with product configurators, image personalization, and B2B ordering workflows Familiarity with headless commerce, custom CMS, and third-party API integrations Solid understanding of cloud infrastructure, version control systems, CI/CD pipelines , and performance optimization Proven experience leading development teams and managing complex digital projects from inception Strong communication skills with the ability to translate business goals into technical execution Must be based in Jaipur or willing to relocate. Why Join Us Be a founding engineering leader with the opportunity to build a high-impact platform from the ground up Lead the technical vision and strategy for an ambitious, global digital venture Thrive in a collaborative, ownership-driven culture that values autonomy, creativity, and innovation Enjoy competitive compensation and a long-term leadership path Share your portfolio and updated resume@ : rsen@radglbl.com Show more Show less

Job Purpose: This role will be part of the Global Brand organization and will report to the Lead - CRM. The incumbent will be responsible for assisting in establishing and executing the CRM / Marketing technology related comms operations and roadmap across the organization for achieving world class customer satisfaction for Royal Enfield globally. You will work with multiple stakeholders to deliver business objectives ranging and not limited to customer service, marketing and sales teams to maintain a customer-focused attitude with a focus on activities that will nurture and convert prospects and retain customers for lifetime. Position Overview: Location: Gurgaon Position Title: CRM Reports to : Lead - CRM Function: Brand What you’ll do: Drive the Customer Relationship Management (CRM) communication operations for the brand and work cross-functionally with design, analytics, product, research and engineering to define the technology, messaging, strategy and data models in the CRM space for outreach to customers and intenders. Owning the Omni-channel strategy, tactics and delivery of communication plan - Email/SMS/App/WhatsApp/Web Push to handle and lead Customer Lifecycle communication at a Promotional and transactional level. Interface with regional and country SPOCS to define Customer lifecycle communication suited to the geography, bringing an expertise from a functional level to blend with business and regional sensitivities. Drive release of CRM campaigns on time, in full via steering the CRM agency operations, having hands on knowledge and use of the marketing automation, CDP and other supporting tools and models. Drive personalization interventions, derived insights to arrive at sharper segmentation that will yield in increased engagement on CRM mediums, Website and eventual conversions. Lead the identification and creation of customer segments, targeting and reporting to inform the development of the lifecycle program with help of the marketing automation and customer data platform tool. Analyze metrics on implementation and utilization of key marketing technology platforms for global marketing campaigns. Work closely with the creative strategy team, agency partners for creation of CRM comms assets, in tandem sharing the best practices and references. Ensure key campaign and project KPIs are met, manage performance/ reporting and communicate results to executive leadership and alongside ensuring timely payouts and record keeping for vendor related payments. What you'll bring: Experience: 3 - 5 years and above having worked in an agency or brand on customer facing projects and comms. Hands on experience of working with Marketing automation platforms, integrations and reporting. Have delivered CRM assets across various platforms while working with support teams from the creative department. Has working knowledge of CDP, personalization and predictive models for CRM operations Qualification: Bachelor’s degree (Full Time) - CRM, Marketing, Communications Masters in Business Administration (MBA) / Post Graduate Diploma in Management (PGDM) - Advertising, Marketing, Communications Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

Job Title: BDA Company: NNIIT Location: Hyderabad About NNIIT: NNIIT is a fast-growing company dedicated to personalization as a solution for all competitive, board & Entrance examinations through AI & Neuro advanced technology. We are looking for ambitious and energetic individuals to join our team as Business Development Associate to drive customer engagement and business expansion. Key Responsibilities: Identify and qualify potential clients through research, cold calls, emails, or networking. Maintain ongoing relationships with existing clients and ensure satisfaction. Present the company’s products/services to potential clients through meetings, demos, or calls. Meet or exceed monthly/quarterly sales targets. Build and maintain strong relationships with new and existing clients Pitch products/services effectively to prospects Manage sales pipeline and track progress Collaborate with internal teams to optimize the sales process Meet and exceed assigned sales targets Requirements: Bachelor’s degree in Business, Marketing, or B.Tech in Science streams (Computer Science, IT, Electronics, Mechanical, etc.) Proficient In English & Telugu languages. Strong communication and negotiation skills Ability to work in a target-driven environment Self-motivated and eager to learn Prior experience in sales or business development is a plus but not mandatory Perks & Benefits: Health Insurance coverage for employees Competitive performance-based incentives Career growth opportunities within the company Hands-on training and mentorship A dynamic and fast-paced work environment If you're ambitious and ready to kickstart your career in business development, apply now and be a part of NNIIT's success story in Hyderabad! Regards Talent Acquisition Team Human Resources NNIIT Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Fixed shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Begumpet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you Immediate Joiner ? Experience: B2C Sales: 1 year (Required) Language: Telugu (Required) Work Location: In person

Location Gurugram, Haryana, India Category Others Posted Date 05/28/2025 Job Id P-101001 Job Requirements Job Purpose: This role will be part of the Global Brand organization and will report to the Lead - CRM. The incumbent will be responsible for assisting in establishing and executing the CRM / Marketing technology related comms operations and roadmap across the organization for achieving world class customer satisfaction for Royal Enfield globally. You will work with multiple stakeholders to deliver business objectives ranging and not limited to customer service, marketing and sales teams to maintain a customer-focused attitude with a focus on activities that will nurture and convert prospects and retain customers for lifetime. Position Overview: Location: Gurgaon Position Title: Customer Relationship Management Reports to: Lead - CRM Function: Brand What you’ll do: Drive the Customer Relationship Management (CRM) communication operations for the brand and work cross-functionally with design, analytics, product, research and engineering to define the technology, messaging, strategy and data models in the CRM space for outreach to customers and intenders. Owning the Omni-channel strategy, tactics and delivery of communication plan - Email/SMS/App/WhatsApp/Web Push to handle and lead Customer Lifecycle communication at a Promotional and transactional level. Interface with regional and country SPOCS to define Customer lifecycle communication suited to the geography, bringing an expertise from a functional level to blend with business and regional sensitivities. Drive release of CRM campaigns on time, in full via steering the CRM agency operations, having hands on knowledge and use of the marketing automation, CDP and other supporting tools and models. Drive personalization interventions, derived insights to arrive at sharper segmentation that will yield in increased engagement on CRM mediums, Website and eventual conversions. Lead the identification and creation of customer segments, targeting and reporting to inform the development of the lifecycle program with help of the marketing automation and customer data platform tool. Analyze metrics on implementation and utilization of key marketing technology platforms for global marketing campaigns. Work closely with the creative strategy team, agency partners for creation of CRM comms assets, in tandem sharing the best practices and references. Ensure key campaign and project KPIs are met, manage performance/ reporting and communicate results to executive leadership and alongside ensuring timely payouts and record keeping for vendor related payments. What you'll bring: Experience: 3 - 5 years and above having worked in an agency or brand on customer facing projects and comms. Hands on experience of working with Marketing automation platforms, integrations and reporting. Have delivered CRM assets across various platforms while working with support teams from the creative department. Has working knowledge of CDP, personalization and predictive models for CRM operations Qualification: Bachelor’s degree (Full Time) - CRM, Marketing, Communications Masters in Business Administration (MBA) / Post Graduate Diploma in Management (PGDM) - Advertising, Marketing, Communications Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Fast Track Career Growth Outstanding launches and riding events Riders' Leave Leadership Development Programs Medical Insurance and Life Cover Career Progression via internal movements Equal Employment Opportunity Amazing Employee Discounts on company products Voluntary Parental Coverage - Medical Insurance Rewards and Recognition Maternity & Paternity leave and benefits

Location Chennai, Tamil Nadu, India Category Others Posted Date 05/28/2025 Job Id P-101004 Job Requirements Job Purpose: The Manager - Customer Experience will drive EV customer experience across touchpoints, designing the entire journey from RE EV buyer's perspective. They'll provide consumer insights, collaborate with various teams, and develop differentiated experiences. The role requires strategizing communication plans, utilizing Customer Data Platforms, and defining key metrics. The goal is to enhance customer experience through brand marketing, sales, service, and engagement programs. Constant improvement is expected through strategic planning and market evaluation. This role will partner with Brand Strategy, Product Strategy, Marketing, Sales, and Service teams. Position Overview: Location: Chennai Position Title: Customer Experience Reports to: Group Manager - EV Commercial Function: EV Commercial What you’ll do: Strategic view: Strategic intent is to build the lead generation funnel at top of the funnel and engage with those customers as well as ensure quality leads follow through the funnel via relevant conversations Key KPIS: Lead Conversions across the Brand and business funnels, CSAT and NPS across touchpoints. Process setups. Define the Customer journey for RE EV buyers. Create a journey that is better and differentiated from key competition. Also, it has delightful moments that surpass customer expectations Design, develop and execute customer journeys for various formats Craft strategies to build systems and processes to drive customer experience across all touchpoints - website, app, Customer experience at retail stores (sales and service), call center, online CRM, etc. Create the front-end and backend interface for dealing with Customers Work on ways of making the target interventions as per the cohorts identified through customer data Define the CRM interventions required at relevant junctures. Ensuring key KPIs of CSAT and NPS are met. Devise strategic thought around KPI development. Define the communications and the relevant channels that needs to be delivered to the Customer at each touchpoint, what message, where, when, at what interval and via which mode. Understand customer requirements and develop and define the value additions required. Conceptualize and develop rollout tools and services enabling digitization of customer experiences (like interactive screens, QR codes, paperless transactions, new technologies, etc.) across touchpoints aimed towards elevating customer experience and managing physical limitations. Key Elements: CRM strategy implementation for both offline (Voice support) and Digital (Non-Voice support) For Offline Call center support, we need to have a thorough understanding of Call center operations and how to get effective and efficient lead validations For Digital CRM: Work on CRM strategy, implementation , deployment,adoption, and execution Should have thorough knowledge of Salesforce or any other Marketing automation and CRM tools. Deploy Salesforce Marketing Automation Cloud with WhatsApp, SMS, Push notification, and email channels Campaign calendar mapping, along with journeys/tables in the campaigns Implement and optimize Marketing Cloud campaigns to reach the target audience Manage CRM systems deployed, including personalization, customization , configuration, and data integrity to optimize communications Execute relevant campaigns - Sales and service (lead validation and nurturing, product roll out, product recall, etc.) ROI measurement and optimization. Analytics and insights on the same Lead IT activities related to customer data management and system integration WhatsApp integration and chatbot Customer and Vehicle Data Analysis at Analytics Centre: Analyze the customer and vehicle data for feedback to identify opportunities for improvement and innovation Understanding customer cohorts as well as individual customer needs. Personalize and customize communication for each customer. Lead Customer Complaints Mystery audits and next best actions NPS and next best actions Gemba KPIs creation and Dashboards Management Maintain dashboards and reports to provide actionable insights for management. Experience in Ein -Dashboards for customers with all the relevant information that they need in real time Dashboard and KPIs creation for internal stakeholders for CX parameters Bring in collective ownership of customers across functions and the channels Benchmark with the best in class within and across industries Process improvement and SOPs Design and develop customer-facing policies, empowerment policies, and create SOPs for the store operations aimed towards standardization of customer experience across stores Create audit parameters with a focus on providing a standardized customer experience and review the non-compliance points. Develop training interventions and training content for retail stores, including customer experience product, and processes, in coordination with retail operations and the training team What you'll bring: Experience: 10+ years experience in a similar role in a Customer/ Strategic consulting domain Should’ve worked on CRM tools(Salesforce, Zoho CRM etc.) Qualification: Master’s degree in Business, Marketing or a related field Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Fast Track Career Growth Outstanding launches and riding events Riders' Leave Leadership Development Programs Medical Insurance and Life Cover Career Progression via internal movements Equal Employment Opportunity Amazing Employee Discounts on company products Voluntary Parental Coverage - Medical Insurance Rewards and Recognition Maternity & Paternity leave and benefits

🚨 We are Hiring 🚨 https://grhombustech.com/jobs/job-description-senior-test-automation-lead-playwright-ai-ml-focus/ Job Description Job Title: Senior Test Automation Lead – Playwright (AI/ML Focus) Location: Hyderabad Job Type: Full-Time Company Overview: GRhombus Technologies Pvt Ltd, a pioneer in Software Solutions – Especially on Test Automation, Cyber Security, Full Stack Development, DevOps, Salesforce, Performance Testing and Manual Testing. GRhombus delivery centres are located in India at Hyderabad, Chennai, Bengaluru and Pune. In the Middle East, we are located in Dubai. Our partner offices are located in the USA and the Netherlands. About the Role: We are seeking a passionate and technically skilled Senior Test Automation Lead with deep experience in Playwright-based frameworks and a solid understanding of AI/ML-driven applications. In this role, you will lead the automation strategy and quality engineering practices for next-generation AI products that integrate large-scale machine learning models, data pipelines, and dynamic, intelligent UIs. You will define, architect, and implement scalable automation solutions across AI-enhanced features such as recommendation engines, conversational UIs, real-time analytics, and predictive workflows, ensuring both functional correctness and intelligent behavior consistency. Key Responsibilities: Test Automation Framework Design & Implementation Design and implement robust, modular, and extensible Playwright automation frameworks using TypeScript/JavaScript. Define automation design patterns and utilities that can handle complex AI-driven UI behaviors (e.g., dynamic content, personalization, chat interfaces). Implement abstraction layers for easy test data handling, reusable components, and multi-browser/platform execution. AI/ML-Specific Testing Strategy Partner with Data Scientists and ML Engineers to understand model behaviors, inference workflows, and output formats. Develop strategies for testing non-deterministic model outputs (e.g., chat responses, classification labels) using tolerance ranges, confidence intervals, or golden datasets. Design tests to validate ML integration points: REST/gRPC API calls, feature flags, model versioning, and output accuracy. Include bias, fairness, and edge-case validations in test suites where applicable (e.g., fairness in recommendation engines or NLP sentiment analysis). End-to-End Test Coverage Lead the implementation of end-to-end automation for: Web interfaces (React, Angular, or other SPA frameworks) Backend services (REST, GraphQL, WebSockets) ML model integration endpoints (real-time inference APIs, batch pipelines) Build test utilities for mocking, stubbing, and simulating AI inputs and datasets. CI/CD & Tooling Integration Integrate automation suites into CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI, or similar. Configure parallel execution, containerized test environments (e.g., Docker), and test artifact management. Establish real-time dashboards and historical reporting using tools like Allure, ReportPortal, TestRail, or custom Grafana integrations. Quality Engineering & Leadership Define KPIs and QA metrics for AI/ML product quality: functional accuracy, model regression rates, test coverage %, time-to-feedback, etc. Lead and mentor a team of automation and QA engineers across multiple projects. Act as the Quality Champion across the AI platform by influencing engineering, product, and data science teams on quality ownership and testing best practices. Agile & Cross-Functional Collaboration Work in Agile/Scrum teams; participate in backlog grooming, sprint planning, and retrospectives. Collaborate across disciplines: Frontend, Backend, DevOps, MLOps, and Product Management to ensure complete testability. Review feature specs, AI/ML model update notes, and data schemas for impact analysis. Required Skills and Qualifications: Technical Skills: Strong hands-on expertise with Playwright (TypeScript/JavaScript). Experience building custom automation frameworks and utilities from scratch. Proficiency in testing AI/ML-integrated applications: inference endpoints, personalization engines, chatbots, or predictive dashboards. Solid knowledge of HTTP protocols, API testing (Postman, Supertest, RestAssured). Familiarity with MLOps and model lifecycle management (e.g., via MLflow, SageMaker, Vertex AI). Experience in testing data pipelines (ETL, streaming, batch), synthetic data generation, and test data versioning. Domain Knowledge: Exposure to NLP, CV, recommendation engines, time-series forecasting, or tabular ML models. Understanding of key ML metrics (precision, recall, F1-score, AUC), model drift, and concept drift. Knowledge of bias/fairness auditing, especially in UI/UX contexts where AI decisions are shown to users. Leadership & Communication: Proven experience leading QA/Automation teams (4+ engineers). Strong documentation, code review, and stakeholder communication skills. Experience collaborating in Agile/SAFe environments with cross-functional teams. Preferred Qualifications: Experience with AI Explainability frameworks like LIME, SHAP, or What-If Tool. Familiarity with Test Data Management platforms (e.g., Tonic.ai, Delphix) for ML training/inference data. Background in performance and load testing for AI systems using tools like Locust, JMeter, or k6. Experience with GraphQL, Kafka, or event-driven architecture testing. QA Certifications (ISTQB, Certified Selenium Engineer) or cloud certifications (AWS, GCP, Azure). Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related technical discipline. Bonus for certifications or formal training in Machine Learning, Data Science, or MLOps. Why Join Us? At GRhombus, we are redefining quality assurance and software testing with cutting-edge methodologies and a commitment to innovation. As a test automation lead, you will play a pivotal role in shaping the future of automated testing, optimizing frameworks, and driving efficiency across our engineering ecosystem. Be part of a workplace that values experimentation, learning, and professional growth. Contribute to an organisation where your ideas drive innovation and make a tangible impact. Show more Show less

When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What You'll Be Doing As Sr. Engineer Consultant - AI Science you will play a leading role in building, deploying and managing end to end AI Services to power traditional and generative AI use cases. You'll Need To Have Bachelors degree or four or more years of work experience. Four or more years of relevant work experience. Four or more years as data scientist with exposure to full stack model development, deployment, evaluation, optimization and scaling. Experience on programming skills - proficiency in Python, PySpark, Java, C and R relevant AI libraries/frameworks. Understanding of SOTA algorithms, especially in personalization, cognitive and generative models. Must have good understanding and ability to explain both the code and the underlying math used in algorithms/models. Familiarity with multi modal data, vector and graph databases and data warehousing fundamentals. Experience with cloud platforms like GCP, AWS and their respective AI services. Knowledge of GPU/CPU architecture and distributed computing. Understanding of containerization (Docker) orchestration (Kubernetes) and CI/CD pipelines. Exposure to large-scale AI training, understanding of the compute system concepts (latency/throughput bottlenecks, pipelining, multiprocessing etc.) and related performance analysis and tuning. Ability to synthesize and analyze data to answer business questions and design, deploy and monitor models wrt technical and functional metrics and report to stakeholders accordingly. AI evangelist with research interests as well as strong history of delivering AI solutions that address business priorities. Ability to communicate complex model designs and outcomes in business terms to a non-technical audience. Even better if you have one or more of the following: Advanced degree in computer science, Mathematics, Data science or similar field. Experience in developing and deploying real time AI models. Prior experience with Generative AI techniques applied to Large Language Models and multimodal learning (Image, Video, Speech etc.). Repository of innovative AI research and applications in Github, scientific publications and patents. If Verizon and this role sound like a fit for you, we encourage you to apply even if you dont meet every even better qualification listed above. Where youll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Locations Hyderabad, India Chennai, India Show more Show less

Job Summary: We are looking for an experienced and data-driven Email Marketer. In this role, you will be responsible for managing end-to-end email campaigns to drive engagement, retention, and conversions across our customer base. You will work cross-functionally with content, design, product, and analytics teams to ensure effective communication and measurable results. Key Responsibilities: Develop and execute comprehensive email marketing strategies to support lead generation, nurturing, product launches, and retention. Own the email calendar and ensure timely execution of all campaigns. Create, manage, and optimize automated workflows (welcome series, re-engagement, cart abandonment, etc.). Write compelling email copy and coordinate with design teams for creative assets. Segment email lists based on behavior, demographics, and lifecycle stages. Conduct A/B testing on subject lines, content, CTAs, and send times Monitor key performance indicators (KPIs) such as open rates, CTR, conversion rates, and unsubscribe rates. Ensure compliance with email regulations (CAN-SPAM, GDPR, etc.). Collaborate with CRM and analytics teams to gather insights and improve performance. Evaluate and recommend email marketing tools and platforms. Qualifications: Bachelor's degree in Marketing, Communications, or a related field. 3–5+ years of experience in email marketing or CRM marketing. Strong experience with email platforms (e.g., Mailchimp, Klaviyo, HubSpot, Salesforce Marketing Cloud, etc.). Excellent understanding of email marketing metrics and analytics. Proficiency in A/B testing, email automation, and segmentation strategies. Strong writing and editing skills with attention to detail. HTML/CSS knowledge for email formatting is a plus. Data-driven mindset and ability to make decisions based on metrics. Preferred Skills: Familiarity with personalization and dynamic content. Understanding of customer lifecycle marketing. Knowledge of marketing automation and CRM integration. What We Offer: Competitive salary and performance bonuses Generous PTO and flexible work hours Opportunities for career growth and development Collaborative and innovative team environment Show more Show less

Job Description Alimentation Couche-Tard Inc. (ACT) is a global Fortune 200 company. A leader in the convenience store and fuel space with over 16,700 stores in 31 countries, serving more than 9 million customers each day. About The Role The Technical Program Manager, Communications will thoughtfully guide products from concept to launch by connecting the technical and business worlds. You’ll own the communication initiatives across our North American and European business, breaking down complex problems into the experiential building blocks of massively scalable features. You're a builder at heart with strong technical knowledge, is process-oriented, analytical, and can get things done. In every challenge, you can find a solution. You build great products. In a role that demands both business and technical acumen, you independently work through ambiguity to drive prioritization of opportunities. You ground your decisions in the data and know where to focus your efforts. You build for the future. When setting direction for the short term, you weigh the long-term impact of your roadmap across a complex, global organization. You can communicate how our work today will impact our digital maturity in the years to come. Roles & Responsibilities Oversee the configuration, administration, and maintenance of Adobe Campaign instances, ensuring optimal performance and availability. Collaborate with marketing teams to design, implement, and optimize marketing campaigns, including email, SMS, and push notifications Manage data integration processes, ensuring accurate and timely data imports/exports. Monitor and enhance data quality and segmentation strategies Work with other teams to integrate Adobe Campaign with other platforms Identify and resolve technical issues within Adobe Campaign, providing support for troubleshooting and user training Develop and maintain reporting dashboards to track campaign performance, audience engagement, and system usage metrics Create and maintain documentation for processes, workflows, and best practices related to Adobe Campaign Partner with cross-functional teams, including marketing, analytics, and IT, to align on objectives and improve campaign strategies Manage day to day operations of Adobe campaign from a technical perspective. This includes resolving issues, updating certificates, filing and responding to support tickets with Adobe. Liaison for all development teams and contracts to remove roadblocks and ensure program progress. Work closely with the Director of Loyalty Technology, other Technical Program Managers, and Solution Architects to manage the software development lifecycle from requirement intake to deployment. Work cross-functionally with loyalty, personalization, and marketing stakeholders to write detailed front-end and back-end feature requirements, serving as the on-site experience SME during backlog refinement with design, architecture, and development teams. Collaborate closely with product owners and managers to maintain the communication roadmap and prioritize incoming scope requests while managing timelines and guiding expectations across stakeholder teams. Coordinate with product managers and architects across Customer Experience, Digital Products, Payments, and other teams to align backlogs, document key design decisions, and direct UAT testing activities ahead of feature releases. Lead SAFe agile ceremonies with a global team of in-house and vendor partners. Ensure all testing environments and ready and stable, provide technical input for go/no-go criteria, and manage production code releases. Collaborate closely with the data & analytics teams to define, measure, and report on the key performance indicators of feature performance, customer experience impact, and business value. Education Bachelor’s degree required Master’s degree preferred (MBA/MS Computer Science/M.Tech Computer Science, etc.) Relevant Experience 8+ Years with industry experience in program management Minimum 2+ years in Adobe Campaign (preferred) Relevant working experience in a communication platform or MarTech stack Behavioural Skills Delivery Excellence Business disposition Social intelligence Innovation and agility Knowledge Adobe Campaign (technical, workflows, integrations, reporting, etc.) Project management methodologies (Agile, Scrum, Waterfall) Marketing technology and digital marketing best practices Data integration, SQL, and API handling Communication and stakeholder management Risk management and problem-solving Leadership and cross-functional team management Show more Show less

Job Summary We are seeking a Sr. Developer with 7 to 10 years of experience in Product Analytics Adobe Analytics Engineering Adobe Analytics Reporting Adobe Audience Manager and Adobe Target. The ideal candidate will have a strong background in IT Consulting and Analytics. This hybrid role requires a day shift with no travel required. Responsibilities Lead the development and implementation of analytics solutions using Adobe Analytics tools. Oversee the integration of Adobe Analytics with various data sources to ensure comprehensive data collection. Provide insights and recommendations based on data analysis to improve product performance. Collaborate with cross-functional teams to define and implement tracking requirements. Develop and maintain dashboards and reports using Adobe Analytics Reporting. Utilize Adobe Audience Manager to segment and target audiences effectively. Implement and optimize A/B testing and personalization strategies using Adobe Target. Ensure data accuracy and integrity across all analytics implementations. Troubleshoot and resolve issues related to analytics tracking and reporting. Stay updated with the latest trends and best practices in analytics and data management. Mentor and guide junior developers in the team. Communicate findings and insights to stakeholders in a clear and concise manner. Contribute to the continuous improvement of analytics processes and methodologies. Qualifications Must have extensive experience in Product Analytics Adobe Analytics Engineering and Adobe Analytics Reporting. Must have hands-on experience with Adobe Audience Manager and Adobe Target. Should have a strong background in IT Consulting and Analytics. Nice to have experience in developing and maintaining dashboards and reports. Nice to have experience in implementing and optimizing A/B testing and personalization strategies. Should possess excellent problem-solving and troubleshooting skills. Must have strong communication and collaboration skills. Should be able to work effectively in a hybrid work model. Must be detail-oriented and ensure data accuracy and integrity. Should be proactive in staying updated with the latest trends in analytics. Must be able to mentor and guide junior team members. Should have the ability to communicate findings to stakeholders clearly. Certifications Required Adobe Certified Expert - Adobe Analytics Adobe Certified Expert - Adobe Audience Manager Show more Show less

About The Company We, RentoMojo, were founded by IITM alums and serial entrepreneurs who worked out of almost every major city in India in his first five years of corporate career. Frustrated with the hassles of relocating from one place to the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle. "The spending youth, especially the millennials & Gen Z's prefer staying light, desire flexibility and are value conscious. Willing to experiment with new stuff across categories that make life simpler and not boring, these generations are also sensitive to our planet's sustainability. Our customers and employees identify with what we do '', is what Geetansh Bamania, our Founder and CEO has to say. RentoMojo caters to the needs of the working professionals which is unmet due to nonavailability of furnished rental flats by offering furniture and appliances on rental basis, thus, providing more flexibility than owning the expensive furniture and appliances. Currently, we have 100,000+ subscribers with a typical rental period of 12-14 months. The current market size (as per a recent report by Grant Thornton) is estimated to be US$ 4.1 Billion and expected to grow to US$ 13 Billion by 2025. With 700+ people operations, the company has a presence in 16 cities across India. Looking back, Rentomojo has not only made a new market of lease which never existed for the consumer, they have also become market leaders in the consumer rental industry. Unlike the norm, they are now seeing a reverse trend wherein a version of ours is being copied in the US and UK. We are also profitable at monthly PAT since Oct 2021. Recent Media Coverage: The Economic Times , Feb 24 Role: Product Manager - Growth Location: Bangalore Reports to: VP - Product & Engineering Position Overview We are seeking a passionate and analytical Product Manager to join our growing team and lead growth initiatives for our e-commerce platform. In this exciting role, you will be responsible for developing and executing data-driven strategies to acquire new customers, increase user engagement, and drive sustainable revenue growth across all our product touchpoints. Responsibilities Growth Strategy & Analysis: Develop and execute a comprehensive growth strategy aligned with the overall business objectives. Analyze user behavior data to identify growth opportunities across the customer journey (acquisition, activation, retention, referral). Good understanding of tools such as Clevertap, Appsflyer, Google Analytics etc to understand user behavior and segmentation Conduct A/B testing, user research/feedback/surveys and other experimentation methodologies to optimize product features and user experiences for growth. Track and measure key growth metrics (e.g., customer acquisition cost (CAC), customer lifetime value (CLTV), conversion rates, retention rates) and report on progress towards goals. User Acquisition & Retention: Collaborate with the marketing team to develop and execute integrated marketing campaigns. Improve user acquisition by optimizing product features, content, and personalization strategies. Develop and implement product features that drive user retention and encourage repeat purchases. Create targeted automated email and push notification campaigns to nurture leads and re-engage existing customers. Analyze user churn and identify areas for improvement to reduce customer churn. Product Roadmap & Prioritization: Work cross-functionally with product design, engineering, and marketing teams to prioritize product features and initiatives based on their growth potential. Develop and manage the product roadmap with a focus on growth initiatives. Stay up-to-date on industry trends and best practices in e-commerce growth. Continuously identify and test new growth opportunities. Data-Driven Decision Making: Leverage data analytics tools and platforms to extract insights and inform growth strategies. Work closely with the data science team to develop and implement data-driven experiments. Communicate complex data insights to stakeholders in a clear and concise manner. Qualifications Btech in any stream /MBA preferred 3-5 years of experience in product management, growth marketing, or a related field. Proven track record of developing and executing successful growth strategies. Strong understanding of e-commerce user acquisition, retention, and growth principles. Experience with user behavior analytics, A/B testing, and data-driven decision making. Excellent analytical skills and the ability to translate data insights into actionable recommendations. Strong communication, collaboration, and project management skills. Passion for e-commerce and a deep understanding of the current market landscape. Benefits Competitive salary and benefits package. Opportunity to work in a fast-paced and dynamic environment. Make a significant impact on the growth of a leading e-commerce platform. Be part of a talented and collaborative team. Skills: user acquisition,user retention,user behavior,data analysis,a/b testing,project management,product management,growth strategy,data-driven decision making,jira,campaigns,sql,e-commerce,customer journey optimization,user behavior analytics Show more Show less

Company Description Fly High Visas Private Limited, located in Noida, is a comprehensive service provider specializing in migration, education, and career advancement. With a dedicated team of professionals, we offer expert guidance and support to individuals and families navigating visa processes and educational pathways. Our commitment to excellence, personalization, and proven results sets us apart as partners in turning aspirations into achievements. Role s and Responsbilities Job Description for Inside Sales Executive/ Immigration Consultant Should have sales experience. Meet and counsel clients looking for immigration to various countries. Knowledge about Immigration process including country specific expertise like Canada, Australia, UK, Germany, Schengen countries, etc. is a plus Generate prospects over phone calls and convert them into enrolled clients. Generate walk-ins to the office and counsel them for overseas opportunities and profile assessment. Meeting Sales Goals and Target , Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, etc. Keep record of client data, and update it in the CRM Portal. Listen to the customer requirements and present appropriately to make a sale. Maintaining and developing relationships with existing customers in person and via telephone calls and emails. Calling to arrange meetings with potential customers to prospect for new business. Handling team and sharing best practice with colleagues. Possess excellent communication, oral and written skills. Regular follow-ups with the Clients, solving their queries and getting enrollments Making outbound calls to prospective clients, and explaining products and services for generating appointments. Ability to develop and maintain a positive working relationship with the clients. Salary - 2.5 to 5 LPA Job Location - Noida Sector 62 Job-type - Full time and on-site Working hours - 10:00 am to 6:00 pm #Immigration #Sales #Counselor #Hiring Show more Show less

Position : Marketing & Growth Manager Location: Mumbai Type: Full-Time Experience: 5+ years About Boomlet Media: Boomlet Media is a leading influencer marketing agency with 7+ years of expertise in creating impactful brand collaborations. We’ve successfully executed 2500+ campaigns for top brands like Google, Marico, Flipkart, and Coke Studio. We are looking for a strategic, execution-driven Marketing & Growth Manager to spearhead and scale our agency’s marketing and business growth function. This leadership role is ideal for a hands-on marketer with expertise in demand generation, marketing automation, and digital campaigns—who can also actively support pre-sales activities to drive revenue growth. About Us: We are a fast-growing influencer marketing agency offering end-to-end services in influencer collaborations, content production, brand reputation, and strategic communications. Key Responsibilities Marketing Strategy & Leadership ● Develop and execute the agency’s integrated marketing roadmap aligned with business goals. ● Lead demand generation campaigns across email, social, search, and paid media to generate qualified leads and enhance brand visibility. ● Define KPIs, optimize marketing funnels, and track performance metrics to ensure revenue-focused outcomes. ● Conduct competitive analysis, market research, and industry trend monitoring to inform strategy. CRM & Lead Nurturing ● Implement and manage CRM platforms (HubSpot or equivalent) to nurture leads and automate customer engagement workflows. ● Manage email marketing, client communication, and basic online reputation management (ORM). ● Track online mentions and engage with prospects via email, WhatsApp, and social platforms. Pre-Sales & Prospect Engagement ● Collaborate with the sales team to share prospect insights and co-create tailored proposals. ● Support business development efforts by crafting impactful sales collateral, case studies, and pitch decks. ● Assist in marketing support for industry events, webinars, and new service launches. Content & Social Media Marketing ● Partner with content and design teams to develop lead magnets, newsletters, sales collateral, and brand assets. ● Support social media campaigns with insight-driven themes and growth hacks to drive inbound interest. ● Contribute to blogs, thought leadership articles, and newsletters to position the agency as a category expert. Team Leadership & Cross-Functional Collaboration ● Build, mentor, and lead a high-performing marketing team. ● Collaborate closely with sales, creative, influencer relations, and video production teams to deliver cohesive marketing initiatives. ✅ Requirements ● 5+ years of experience in marketing & growth, with a strong focus on demand generation and pre-sales. ● Proven hands-on experience with CRM, marketing automation, and lead generation tools (HubSpot, Zoho, LinkedIn Premium, etc.). ● Strong understanding of the influencer marketing, content creation, and digital media landscape. ● Exceptional written and verbal communication skills with a knack for storytelling and personalization. ● Strong analytical mindset with proficiency in Excel, Google Sheets, or similar tools for reports and dashboards. ● Self-motivated, data-driven, and comfortable working in a fast-paced, entrepreneurial environment. ● Ability to collaborate cross-functionally with creative, content, and sales teams. Nice-to-Have ● Experience working in a marketing agency (influencer marketing, creative, or digital preferred). ● Familiarity with online reputation management (ORM) and social listening tools. Why Join Us? ● Work at the intersection of influencer marketing, creative content, and brand storytelling. ● Opportunity to directly impact business growth in a fast-scaling agency. ● Collaborative work environment with a focus on innovation, creativity, and data-driven marketing. Show more Show less

Company Description Neyah Beauty in Dhanbad focuses on enhancing your skin with comfort and elegance. As makeup experts, we prioritize quality and personalization through our innovative product range. Backed by experienced international cosmetologists, we aim to celebrate the beauty and uniqueness of every individual. Role Description This is a full-time on-site role for a Graphic Designer at Neyah Beauty. The Graphic Designer will be responsible for creating graphics, designing logos, working on branding projects, and implementing typography designs to elevate the visual appeal of our products and services. Qualifications / Requirements Graphic Design, and Typography skills Logo Design and Branding experience Proficiency in Adobe Creative Suite Creativity and attention to detail Ability to work collaboratively in a team Knowledge of current design trends Strong portfolio showcasing relevant work Degree in Graphic Design or related field is a plus Preferred - Candidates having experience in beauty & cosmetics industry. Freshers can also apply those who have bachelor degree in related field. Job location Dhanbad Show more Show less

About us We are surrounded by the world's leading consumer companies led by technology - Amazon for retail, Airbnb for hospitality, Uber for mobility, Netflix and Spotify for entertainment, etc. Food & Beverage is the only consumer sector where large players are still traditional restaurant companies. At Rebel Foods, we are challenging this status quo as we are building the world's most valuable restaurant company on the internet, superfast. The opportunity for us is immense due to the exponential growth in the food delivery business worldwide which has helped us build 'The World's Largest Internet Restaurant Company' in the last few years. Rebel Foods' current presence is India, Indonesia, UAE, UK & KSA with close to 50 brands and 4500+ internet restaurants has been built on The Rebel Operating System . While for us it is still Day 1, we know we are in the middle of a revolution towards creating never seen before customer-first experiences. We bring you a once-in-a-lifetime opportunity to disrupt the 500-year-old industry with technology at its core. Job Description We are looking f or a Data Scienti st-II to join our Data Science & Analytics (DSA) Team. You will get to work with other data scientists, analysts, data engineers, PMs and business teams on some of the toughest and most interesting problems in our industry. Our work spans across areas of inventory forecasting, order predictions, marketing spend optimization, delivery time prediction, personalization, customer insighting, product recommendations, supply chain planning, capacity optimization, and more. The role will involve understanding business problems, designing relevant ML solutions, building & deploying new models, maintaining & enhancing existing models, and automating performance measurement of the same. We are looking for someone who is excited to work in a fast-growing industry, has a spirit of ownership & collaboration, and loves seeing the impact of what they have built at scale! What our team ownsAt Rebel, the Data Science & Analytics team builds and maintains all ML models, rule-based intelligence, automated reports and dashboards used by the organization. We are on a mission to drive business impact via ML and Data Science and grow adoption of these areas at Rebel. We also want to enable the organization to better understand and effectively use ML and DS. We interact with teams across every business area such as Supply, Operations, Demand Generation, D2C, Finance, Brands, Customer Delight, Central Planning and many more. We are never short of interesting challenges and we balance delivering continuous impact and great CX, while building strong foundations to drive sustainable ML returns overtime. Specific Qualifications Strong working knowledge of a variety of machine learning techniques (Regression, Classification,Clustering, Decision Tree, Probability Networks, Neural Networks, Bayesian models etc.) Proficient in Python, SQL, and machine learning libraries (e.g., TensorFlow,scikit-learn). Experience in working with varied data types (structured and unstructured) and databases Experience with Machine Learning and related technologies such as Python, Tensorflow, Amazon SageMaker Excellent problem-solving skills with a demonstrated ability to think analytically and strategically. Good-to-have Experience solving NLP-based problems or working with LLMs / prompt engineering Working with non-tech stakeholders and explaining ML performance in simple language A love of food (Yes, we have regular tasting sessions at office!) Show more Show less

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Position Senior Customer Success Manager (Ultimate Success) – Digital Experience Business Unit: Adobe Customer Solutions Location: Bengaluru, India Our Company As one of the world’s most innovative software companies whose products touch billions of people around the world, Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. The Opportunity Join Adobe’s Ultimate Success team in a Senior Customer Success Manager role, where you'll empower clients to bring to bear our groundbreaking technologies. This position is outstanding in its ability to cultivate positive relationships that drive customer satisfaction, retention, and growth. You'll be at the forefront of digital innovation, helping clients achieve their ambitions and implement flawless experiences. Expectations from the role Own and manage a portfolio of existing Digital Experience clients using solutions such as Adobe Analytics, Adobe Target, Adobe Experience Manager, Adobe Campaign, and Real-Time Customer Data Platform (CDP). Drive key performance indicators: Product Adoption, Customer Confirmed Value, Customer satisfaction, Revenue Retention, and Account Growth. Ensure clients fully adopt and realize the value of Adobe’s digital experience solutions on a continuous basis. Act as the primary owner to drive value for ongoing and new initiatives after client acquisition. Increase lifetime value of the Customer through greater advocacy and reference-ability, serving as a customer advocate. Collaborate with peers and leaders from diverse groups within the company such as Sales, Marketing, Product, and Engineering. Produce regular account updates and quarterly business review reports for customer and internal leadership. Keep clients informed about new product releases and relevant features. Facilitate client participation in Adobe-sponsored events. What one needs to succeed Customer Success professional with overall 15+ years of experience in Customer-facing roles or as a Martech professional with industry, consulting, or agency experience. Hands-on exposure to Marketing Technologies (MarTech) such as Digital analytics, personalization, CDP, SEO, SEM, email/channel marketing, website production, digital strategy, and Adobe Experience Platform. Bachelor’s degree or higher in Business, Marketing, Communications, IT, or related field. Advanced degree or equivalent experience in Business Administration (MBA) preferred. Proven track record of scaling operations by introducing scalable processes, optimizations, and automation. Excellent executive communication, negotiation, and presentation skills. Strong customer relationship management skills and passion for technology, digital innovation, and customer success. Growth mindset and positive attitude to deal with change Details on portfolio of technologies is provided below Data and Insights - Digital analytics (Adobe Analytics or Google Analytics), personalization, CDP (Read here - https://business.adobe.com/solutions/data-insights-audiences.html) Customer Journey/Marketing automation - SEO, SEM, email/channel marketing (Read here - https://business.adobe.com/solutions/customer-journeys.html) Content Management - Website production and digital strategy (Read here - https://business.adobe.com/solutions/content-management.html ) Content Supply chain (Read here : https://business.adobe.com/solutions/content-supply-chain.html , Adobe Experience Platform and Gen AI (Read here - https://business.adobe.com/solutions/experience-management-platform.html) Personalization at Scale (Read here : https://business.adobe.com/solutions/personalization-at-scale.html ) Digital Commerce (Read here - https://business.adobe.com/solutions/commerce.html) Leadership at Adobe At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe For All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us change the world through personalized digital experience. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Show more Show less

Responsibilities: ROI-Driven Performance Marketing: Develop, execute, and optimize full-funnel performance marketing campaigns across Meta, Google, YouTube, and other paid channels to maximize ROAS and CAC efficiency . International Digital Marketing: Independently run and scale digital campaigns for international markets (especially US and UK ), tailoring creatives, website views, audience segments, and messaging to local insights. Owned Channel Marketing: Build and manage email and WhatsApp flows for product drops, re-engagement, and loyalty - using segmentation, automation, and personalization to drive conversions. Conversion Rate Optimization (CRO): Continuously test and improve landing pages, product pages, and checkout flows to increase conversion rates and reduce drop-offs across web and mobile. E-Commerce Marketing: Manage performance marketing on platforms like Myntra, AJIO, and other marketplaces , ensuring optimal ad spend and revenue generation. Influencer Marketing ROI: Oversee influencer marketing spends, track ROI , and optimize performance-driven collaborations (whitelisted ads, creator-led campaigns). Data & Analytics-Focused Execution: Continuously track and analyze performance metrics (CAC, LTV, ROAS, CTR, conversion rates) to improve targeting, bidding, and budget allocation. SEO & Organic Growth Synergy (Bonus): Align paid strategies with organic growth efforts to maximize visibility and long-term performance. Working with Our Ad Agency: Manage the agency relationship, oversee execution, and ensure alignment between Gully Labs' in-house strategy and external media buying efforts. Creative & Content Collaboration: Work with designers, content creators, and influencers to develop high-converting ad creatives tailored for different audience segments. Good to have: Prior 3-5 years of hands-on experience in performance and digital marketing (fashion or lifestyle brands preferred). Proven track record of managing multi-million rupee ad budgets independently and hitting aggressive ROAS/CAC targets . Strong expertise in Google Ads, Meta Ads, YouTube Ads, and e-commerce ad platforms . Experience running and scaling digital marketing campaigns in international markets , especially the US and UK , with an understanding of local consumer behavior and media buying nuances. Show more Show less

Job Description At Williams-Sonoma we build 15 of the retail industry’s leading websites – Williams Sonoma, west elm, Mark and Graham, Rejuvenation, Green Row and the Pottery Barn family in the USA. Engineers working at WSI get to work full-stack, extending our end user experience all the way through to enterprise services that support personalization, order management and other server side features. Responsibilities Work with your Scrum team to improve the quality of the features delivered By coding and maintaining effective automated tests of those features By working with other engineers to ensure that features are designed in a way that facilitates automated testing By analyzing designs and crafting test cases that can effectively reveal deficiencies in the code Review the work of other engineers in a collegial fashion to ensure the work product is of high quality and consistent with our standards Bring leadership to our Quality Engineering Guild Sharing skills and knowledge to help further our test data management and test automation initiatives Assist in identification, proof-of-concept work and the selection of testing tools and processes Identify and implement approaches which reduce the amount of time needed to regress a software release candidate from days to hours Serve as a leading member of a Scrum team and participate in all planning, stand-up and retrospective meetings Champion functional test automation in all its forms, help bring our test automation practice and tooling to the cutting edge Serve as the technical owner of WSI’s test automation framework Identify and address opportunities to run test automation as close to feature code being written as possible Improve efficacy and reduce run time of automation suites Criteria Demonstrated programming ability 10+ years experience as a Quality Engineer or Quality Analyst An understanding of software development best-practices Knowledge of quality engineering testing methods, tools and standards Deep understanding of quality engineering design patterns such as Page Object Model, etc. Ability to review, understand and contribute to proposed designs and offer thoughtful feedback Ability to create and communicate testing strategies both verbally and in writing Enthusiasm for constant improvement as an Engineer Advanced experience in one or more of: Selenium + Java, WebDriver, Playwright + JavaScript, Junit, TestNG Demonstrated success testing large heterogenous systems end to end Knowledge of test reporting + test case management tooling such as Allure, TestRail, etc. Experienced in building and maintaining test automation frameworks (UI, API, end to end. etc.) Understanding of relational and NoSQL database technologies Experience with git, GitHub, and general collaborative development. About Us Founded in 1956, Williams-Sonoma Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Today, Williams-Sonoma, Inc. is one of the United States' largest e-commerce retailers with some of the best known and most beloved brands in home furnishings. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Williams-Sonoma Home, Rejuvenation, GreenRow and Mark and Graham. We currently operate retail stores globally. Our products are also available to customers through our catalogs and online worldwide. Williams-Sonoma has established a technology center in Pune, India to enhance its global operations. The India Technology Center serves as a critical hub for innovation and focuses on developing cutting-edge solutions in areas such as e-commerce, supply chain optimization, and customer experience management. By integrating advanced technologies like artificial intelligence, data analytics, and machine learning, the India Technology Center plays a crucial role in accelerating Williams-Sonoma's growth and maintaining its competitive edge in the global market Show more Show less