2.0 - 5.0 years

15 - 19 Lacs

Mangaluru

Work from Office

APAC Sales Associate Role: Sales Associate Designation: Junior Analyst Work Location: Mangalore Shift: 9 hours per day About Us unifyCX ( unifycx, ) is an emerging Global Business Process Outsourcing company with a strong presence in the U S , Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity Role Overview Should have a positive attitude, healthy competitive spirit and are self-driven attitude We are looking for a Sales Associate to join us on our journey The Sales Associate would be responsible for managing sales pipeline end-to-end by consulting, qualifying & converting potential leads to customers We welcome members from diverse backgrounds to the UnifyCX family All we need is for you to be coachable, motivated and resilient We will offer the necessary training and mentorship to help make you successful Who are we looking for! Excellent interpersonal skills and ability to interact with customers and peers Quick learner with an inquisitive mind & desire to outperform Interested and inclined towards technology Willingness to work on a pre-defined roster What will you do! Have a consultative sales approach! Focus on customer discovery, need analysis, solution pitching, negotiation and closure through customer interactions via phone, chat & email Ensure Sales diligence! Build & manage sales pipeline through sales cadences and follow-ups to achieve revenue targets (earn attractive incentives!) Know your competition! Proactive awareness about what competition is doing to build or improve sales strategies Work as ONE team! Collaborate with the Support, Product Management & Marketing team to get clients feedback heard and issues resolved What are we offering! Young and energetic team, with a healthy competitive spirit! Inside sales role no field sales, no cold calling! Open-minded & supportive work environment, to empower you to be the best version of yourself! Personal & professional development that ensures your growth! Why Join Us Impactful Work: Make a real difference by helping customers solve their technical problems Innovative Environment: Work with cutting-edge technology and be part of a forward-thinking company Supportive Team: Join a team that values your contributions and supports your growth If you are passionate about technology and enjoy helping others, we would love to have you on our team as a Technical Support Engineer!

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