2.0 - 6.0 years

0 Lacs

kochi, kerala

On-site

As an Inside Sales Executive at Metadata Technologies in Kochi, India, you will play a crucial role in generating leads, establishing client relationships, and driving sales growth. Metadata Technologies, a leader in Customer Relationship Management (CRM) solutions, is seeking a dynamic individual with 2-5 years of experience and a passion for sales to join our team. Your responsibilities will include identifying key stakeholders, conducting outbound cold calls, leveraging social media for lead generation, and following up on inbound inquiries. You will be tasked with setting up meetings with potential clients, understanding their needs, and tailoring solutions to meet their requirements. To excel in this role, you must possess excellent communication skills, be self-motivated, and have a results-driven approach. Familiarity with Solution Selling Methodology in a B2B model and experience in IT sales are advantageous. Additionally, hands-on experience with CRM software and the ability to build and maintain customer relationships will be beneficial. At Metadata Technologies, you will have the opportunity to work with a global leader in CRM solutions, partnered with Microsoft, and drive business innovation through transformative technologies. As part of our team, you will receive comprehensive training and support for your professional growth, empowering you to achieve game-changing outcomes for our clients. If you are a persistent, dedicated, and hardworking individual with a knack for developing relationships with C-level executives, we invite you to join us in revolutionizing the way businesses thrive through innovative CRM solutions. Collaborate with our team members, leverage your skills and expertise, and contribute to achieving our monthly sales targets by closing deals and building a robust pipeline with channel partners.,

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Service Desk : L1/L2 Support : Bangalore : 7 LPA : Apply Now Outpace Consulting Services

3 - 8 years

3 - 7 Lacs

Bengaluru, Bangalore Rural

Work from Office

Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities : Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29

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L1/L2 Support : Service Desk Associate : Bangalore : Apply Now Outpace Consulting Services

3 - 7 years

3 - 7 Lacs

Bengaluru, Bangalore Rural

Work from Office

Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29

Posted 2 months ago

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