1926 Persistence Jobs - Page 9

About the Company: Planet Green Infra Pvt Ltd is a leading real estate firm focused on sustainable farmland and plotted development projects. Our vision is to reconnect people with nature through eco-conscious investments and lifestyle projects across Telangana and beyond. Job Summary: We are seeking energetic and persuasive Telecalling Executives to join our dynamic sales team. You will be responsible for making outbound calls to prospective clients, explaining project offerings, and converting leads into site visits or closures in the real estate sector. Key Responsibilities: Make daily outbound calls to potential customers from the lead database. Educate clients about our real estate projects (farmlands and plots). Generate interest and schedule site visits or meetings with the Sales Team. Maintain accurate records of calls, follow-ups, and lead status in the CRM. Coordinate with field sales executives to track progress and closures. Handle basic customer queries and redirect complex inquiries to relevant teams. Meet or exceed daily/weekly/monthly calling and conversion targets. Key Skills & Requirements: Strong verbal communication in Telugu, Hindi, and English. Prior experience in Telecalling, Inside Sales, or Real Estate Sales is a plus. Ability to handle objections and maintain a positive attitude. Basic knowledge of real estate, especially land/farm plot marketing, is a plus. Confidence, persistence, and a result-oriented mindset. Familiarity with Google Sheets or CRM tools is an added advantage. Preferred Qualifications: Graduate in any discipline. 0–3 years of relevant experience in telemarketing or sales. Freshers with good communication skills and an interest in real estate are also welcome.

Product Manager Location: Bangalore (Hybrid) Experience: 8+ years About the Role : Exxat is seeking a passionate, results-driven Product Manager to own and lead key products in the healthcare domain. You will be responsible for defining product strategy, gathering and prioritizing requirements, and working closely with cross-functional teams across geographies—from UX design to delivery. This role requires deep customer empathy, data-driven decision-making, and hands-on involvement in both business and technical aspects What You’ll Do Own product lifecycle from concept to launch, focusing on UX and domain-specific features Analyze customer feedback and market data to identify gaps and opportunities Collaborate with design, engineering, and stakeholders to define clear product requirements Drive adoption and market strategy while prioritizing features based on business impact Partner with teams in India and the US to ensure smooth execution and delivery Translate business challenges into technical solutions and refine product goals continuously What We’re Looking For 8+ years in product management, ideally within a leading product company Proven experience in B2B product development, preferably in healthcare or SaaS Strong ability to gather customer insights and deliver customer-focused solutions Excellent communication skills for working with global, cross-functional teams A team player who goes beyond the job description to help the team succeed Ability to handle ambiguity and persistence in solving complex problems Tech-savvy with a good grasp of UX design and usability principles Experience running a small business or business unit independently is a plus Why Join Exxat Work on impactful healthcare products that make a difference Collaborative and learning-driven culture Opportunity to work with global teams and grow your career .

The E+D Growth Team's role is to help grow our user and customer base so we can fulfill Microsoft's mission of empowering every person and organization on the planet to achieve more. We do this through Product-Led Growth motions that we develop, facilitate, and partner with teams throughout Microsoft to deliver so we can bring more of Microsoft's software - across Microsoft 365, Windows, and elsewhere - to more users and convert those users into customers. We work with every segment of the market including consumers and businesses of all sizes, helping to facilitate improved engagement, retention, and acquisition for the wide array of products inside of the Experiences and Devices organization. Deliver Complex AI-powered Experiences At Global Scale. The E+D Growth team is hiring a Senior Technical Program Manager (TPM) to drive high-impact initiatives at the heart of Microsoft's most transformative products: Copilot and M365. In this role, you will lead the orchestration of complex, AI-powered, cross-platform experiences that reach hundreds of millions of users worldwide. You will partner deeply with engineering, data science, research, and infrastructure teams — managing technical dependencies, mitigating risks, and ensuring high-quality, scalable execution. You’ll bring both technical rigor and program leadership excellence to accelerate innovation, operationalize experimentation, and deliver seamless user experiences built on cutting-edge AI capabilities. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Manage large-scale, technical programs that integrate AI/ML services, platform capabilities, and user experiences across Windows, Office, and the Microsoft ecosystem. Build detailed technical execution plans, identify critical paths and system dependencies, and drive alignment across multiple engineering teams. Translate product vision and strategy into actionable technical workstreams, ensuring delivery at scale and with quality. Lead complex launches and experiments, ensuring technical feasibility, risk mitigation, and operational readiness at each stage. Deeply engage with engineering, AI platform, and data teams to optimize technical solutions and system architectures that support rapid growth and world-class customer experiences. Establish and drive best practices in program management, experimentation frameworks, and operational excellence. Qualifications Required Qualifications: Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 2+ years of experience managing cross-functional and/or cross-team projects. Strong technical depth and fluency in architecture, system design, APIs, experimentation platforms, or AI/ML service integration. Proven ability to manage cross-team technical projects with high ambiguity, tight timelines, and complex interdependencies. Familiarity with experimentation and metrics-based product development; able to partner with data teams on instrumentation and analytics. Outstanding communication and collaboration skills — you can engage engineers, PMs, researchers, and executives alike with clarity and technical credibility. Experience managing cross-functional and/or cross-team projects. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. 6+ years of experience managing cross-functional and/or cross-team projects. 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos). Experience in Technical Program/Product Management. Experience working with commerce or related systems. Comfort with ambiguity and the ability to “cut through the noise” using data-driven decisions. Growth Mindset – a desire to learn, improve, and show persistence in the face of setbacks. Adept at change management and facilitating bringing TPM as a discipline to an engineering organization. Able to quickly bring calm and clarity to ambiguous and pressurized situations. Passion for customer-driven innovation and a growth mindset: always seeking better ways to deliver value, quality, and scale. #DPG #ExDGrowth #IDCMicrosoft Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Description Summary We are seeking an experienced Relationship Executive who will be responsible for building and maintaining strong relationships with clients by understanding their tax and financial needs, providing personalized advice, cross-selling relevant tax, investments and financial banking products and services, and actively seeking new business opportunities to achieve sales targets while ensuring high customer satisfaction and compliance with banking regulations; essentially acting as a trusted advisor to clients throughout their banking journey. Job DescripƟon  Client Acquisition and Onboarding: Identify potential clients, initiate contact, and manage the onboarding process to establish enhanced relationships  Relationship Management: Regularly engage with clients to understand their financial goals, proactively offer suitable banking solutions, and address any concerns.  Needs Analysis: Conduct thorough client assessments to idenƟfy financial needs and tailor tax, investments or banking products and services accordingly.  Cross-Selling and Upselling: Identify opportunities to cross-sell additional banking products like credit cards, investments, or insurance to existing clients.  Sales Target Achievement: Meet or exceed assigned sales targets for new accounts, crossselling, and revenue generaƟon.  Client Retention: Actively manage client relationships to minimize aƩrision and maintain long-term loyalty.  Customer Service: Provide excellent customer service by promptly responding to client inquiries and resolving issues effecƟvely.  Compliance: Adhere to all income tax policies, procedures, and regulatory requirements regarding KYC (Know Your Customer).  Market Knowledge: Stay updated on market trends, new products, and regulaƟons to provide informed advice to clients. Desired Skill  Excellent CommunicaƟon Skills: Strong verbal and listening abiliƟes to effecƟvely present loan opƟons, address customer inquiries, and handle objecƟons.  Sales Acumen: Proven track record of successful sales experience, preferably in financial services or business loan sales.  Financial Knowledge: Basic understanding of financial statements, credit analysis, and loan structuring.  Persuasive Negotiation Skills: Ability to negotiate loan terms and conditions to reach mutually beneficial agreements with clients.  Customer Service Orientation: Commitment to providing exceptional customer service throughout the sales process.  Resilience and Persistence: Ability to handle rejection and maintain a positive attitude while consistently pursuing leads. Experience Required  Minimum 2 years of experience as Relationship Building in a bank or financial services company  Proven track record of achieving sales targets in a competitive environment.  Familiarity with CRM software and telephony systems Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Morning shift Work Location: In person Speak with the employer +91 8595417186

Job Description : Inside Sales Executive Location: Guwahati, Assam (On-site) Experience: Fresher’s welcome! (Govt. / IT / Sales experience preferred) Working Hours: Monday- Saturday Salary: Stipend/ Salary (negotiable for experienced hires) + performance-based incentives Why Join Us? Be part of a fast-growing digital solutions company Build a career—not just a job—helping businesses harness technology What You’ll Do: Identify new business via calls, emails, and social media Understand client needs and propose tailored digital solutions Present website and ERP portal solutions in language that highlights business benefit and ROI . Build and maintain strong client relationships Collaborate on service delivery with internal teams Meet sales targets and drive company growth Who We’re Looking For: Bachelor's degree in any stream Strong communication and interpersonal skills · Tech-savvy with the ability to learn website and ERP concepts quickly. · Objection-resistant hustle and persistence (cold calling discipline). Positive, proactive attitude and passion for growth Need to have their own vehicle and laptop (proffered) Willing to relocate to or already based in Guwahati What You’ll Get: Competitive starting salary with room for experienced hires Saturdays will be half days Lucrative incentives and bonuses based on performance Ongoing training and career development Supportive, collaborative team culture Real opportunities for growth in a fast-paced tech environment Apply by sending your resume to: neha@vasptechnologies.co.in

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. ACV Auctions in Chennai, India are looking for talented individuals to join our team. As we expand our platform, we're offering a wide range of exciting opportunities across various roles in corporate, operations, and product and technology. Our global product and technology organization spans product management, engineering, data science, machine learning, DevOps and program leadership. What unites us is a deep sense of customer centricity, calm persistence in solving hard problems, and a shared passion for innovation. If you're looking to grow, lead, and contribute to something larger than yourself, we'd love to have you on this journey. Let's build something extraordinary together. Join us in shaping the future of automotive! At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer industry leading benefits and wellness programs. Who we are looking for: We are seeking a skilled and motivated engineer to join our Data Infrastructure team. The Data Infrastructure engineering team is responsible for the tools and backend infrastructure that supports our data platform to optimize in performance scalability and reliability. This role requires strong focus and experience in multi-cloud based technologies, message bus systems, automated deployments using containerized applications, design, development, database management and performance, SOX compliance requirements, and implementation of infrastructure using automation through terraform and continuous delivery and batch-oriented workflows. As a Data Infrastructure Engineer at ACV Auctions, you will work alongside and mentor software and production engineers in the development of solutions to ACV’s most complex data and software problems. You will be an engineer that is able to operate in a high performing team, that can balance high quality deliverables with customer focus, have excellent communication skills, desire and ability to mentor and guide engineers, and have a record of delivering results in a fast paced environment. It is expected that you are a technical liaison that you can balance high quality delivery with customer focus, that you have excellent communication skills, and that you have a record of delivering results in a fast-paced environment. What you will be doing: Collaborate with cross-functional teams, including Data Scientists, Software Engineers, Data Engineers, and Data Analysts, to understand data requirements and translate them into technical specifications. Influence company wide engineering standards for databases, tooling, languages, and build systems. Design, implement, and maintain scalable and high-performance data infrastructure solutions, with a primary focus on data. Design, implement, and maintain tools and best practices for (but not limited to) access control, data versioning, database management, and migration strategies. Contribute, influence, and set standards for all technical aspects of a product or service including, but not limited to, coding, testing, debugging, performance, languages, database selection, management and deployment. Identify and troubleshoot database/system issues and bottlenecks, working closely with the engineering team to implement effective solutions. Write clean, maintainable, well-commented code and automation to support our data infrastructure layer. Perform code reviews, develop high-quality documentation, and build robust test suites for your products. Provide technical support for databases, including troubleshooting, performance tuning, and resolving complex issues. Collaborate with software and DevOps engineers to design scalable services, plan feature roll-out, and ensure high reliability and performance of our products. Collaborate with development teams and data science teams to design and optimize database schemas, queries, and stored procedures for maximum efficiency. Participate in the SOX audits, including creation of standards and reproducible audit evidence through automation Create and maintain documentation for database and system configurations, procedures, and troubleshooting guides. Maintain and extend (as required) existing database operations solutions for backups, index defragmentation, data retention, etc. Respond-to and troubleshoot highly complex problems quickly, efficiently, and effectively. Accountable for the overall performance of products and/or services within a defined area of focus. Be part of the on-call rotation. Handle multiple competing priorities in an agile, fast-paced environment. Perform additional duties as assigned What you need: Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience) Ability to read, write, speak, and understand English Strong communication and collaboration skills, with the ability to work effectively in a fast paced global team environment 1+ years experience architecting, developing, and delivering software products with emphasis on data infrastructure layer 1+ years work with continuous integration and build tools. 1+ years experience programing in Python 1+ years experience with Cloud platforms preferably in GCP/AWS Knowledge in day-day tools and how they work including deployments, k8s, monitoring systems, and testing tools. Knowledge in version control systems including trunk-based development, multiple release planning, cherry picking, and rebase. Hands-on skills and the ability to drill deep into the complex system design and implementation. Experience with: DevOps practices and tools for database automation and infrastructure provisioning Programming in Python, SQL Github, Jenkins Infrastructure as code tooling, such as terraform, preferred Big data technologies and distributed databases Nice to Have Qualifications: Experience with NoSQL data stores Airflow, Docker, Containers, Kubernetes, DataDog, Fivetran Database monitoring and diagnostic tools, preferably Data Dog. Database management/administration with PostgreSQL, MySQL, Dynamo, Mongo GCP/BigQuery, Confluent Kafka Using and integrating with cloud services, specifically: AWS RDS, Aurora, S3, GCP Service Oriented Architecture/Microservices and Event Sourcing in a platform like Kafka (preferred) Familiarity with DevOps practices and tools for automation and infrastructure provisioning. Hands-on experience with SOX compliance requirements Knowledge of data warehousing concepts and technologies, including dimensional modeling and ETL frameworks Knowledge of database design principles, data modeling, architecture, infrastructure, security principles, best practices, performance tuning and optimization techniques #LI-AM1 Our Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. Data Processing Consent When you apply to a job on this site, the personal data contained in your application will be collected by ACV Auctions Inc. and/or one of its subsidiaries ("ACV Auctions"). By clicking "apply", you hereby provide your consent to ACV Auctions and/or its authorized agents to collect and process your personal data for purpose of your recruitment at ACV Auctions and processing your job application. ACV Auctions may use services provided by a third party service provider to help manage its recruitment and hiring process. For more information about how your personal data will be processed by ACV Auctions and any rights you may have, please review ACV Auctions' candidate privacy notice here. If you have any questions about our privacy practices, please contact datasubjectrights@acvauctions.com.

We are looking for a motivated and results-driven Sales Executive to join our team for an Australian process. The ideal candidate will be responsible for generating leads, closing sales, and building strong relationships with clients. This position requires excellent communication skills, persistence, and a customer-focused approach. Key Responsibilities: Handle outbound and inbound sales calls targeting the Australian market Identify and pursue new sales opportunities through calls, emails, and follow-ups Build rapport with prospective clients and understand their requirements Collaborate with team members and report progress to the sales manager Ensure timely follow-ups and maintain excellent customer service throughout the sales cycle Requirements: Proven experience in sales preferably in an international (Australian) process Excellent communication and interpersonal skills Ability to work during early morning hours aligned with Australian business hours Strong negotiation and closing skills Basic knowledge of MS Office Self-motivated and target-driven Note: This is an Australian process , and working hours are aligned with Australian business hours. Timings: Monday to Friday: 4:30 AM to 13:30 PM IST Saturday: 4:30 AM to 9:30 AM IST (Sundays off) Job Types: Full-time, Permanent Pay: ₹9,648.23 - ₹33,711.11 per month Language: English (Preferred) Work Location: In person

Job Information Date Opened 07/23/2025 Job Type Full time Industry Sales Work Experience 1-3 years City Noida State/Province Uttar Pradesh Country India Zip/Postal Code 201301 Job Description Join Tsaaro as a Sales Development Representative (SDR) Connect with Purpose. Drive Trusted Conversations. Accelerate Growth. Are you a motivated sales professional passionate about technology, lead generation, and client engagement? Looking to step into a fast-growing industry where your outreach contributes to building safer digital ecosystems? At Tsaaro, we go beyond compliance — we shape how data privacy and security are understood and adopted across industries. As part of our expanding team, we’re looking for a Sales Development Representative (SDR) who thrives in a high-impact environment and understands the importance of trust, education, and persistence in driving business growth. About Tsaaro At Tsaaro, privacy and security aren’t just support functions — they’re our core mission. We are a specialized data privacy and cybersecurity consulting firm that helps organizations build robust compliance frameworks while communicating their privacy posture effectively to clients, partners, and regulators. Our sales team plays a vital role in connecting organizations with expert solutions that not only manage risk but also position them as trustworthy digital leaders. Your Role: Sales Development Representative As an SDR, you will be the first point of contact between Tsaaro and potential clients. Your goal will be to generate qualified leads, build relationships, and create opportunities that support our business development and revenue growth. Key Responsibilities Conduct outbound prospecting via calls, emails, LinkedIn, and other channels to generate new business leads. Qualify inbound leads and schedule discovery calls for the Business Development or Sales team. Research accounts, identify key stakeholders, and craft tailored messaging to build rapport and spark interest. Maintain and update the CRM with accurate lead and pipeline data. Collaborate closely with marketing to align on campaigns, messaging, and content that support lead generation. Support pre-sales activities including sharing relevant materials, setting up meetings, and gathering client requirements. Continuously follow up with prospects and nurture cold leads through regular engagement and relationship building. Stay up to date with Tsaaro’s service offerings, industry trends, and privacy regulations to have meaningful conversations with potential clients. Requirements Bachelor’s degree in Business, Marketing, Communications, or a related field. 1–2 years of experience in a B2B sales or lead generation role (internships or freshers with strong communication may also be considered). Excellent verbal and written communication skills. Strong interpersonal skills with the ability to build trust quickly. Comfortable using CRM tools and sales engagement platforms. Proactive attitude, growth mindset, and a passion for learning new technologies. Preferred Skills: Exposure to SaaS, cybersecurity, or data privacy domains is a plus. Familiarity with tools like HubSpot, Salesforce, or LinkedIn Sales Navigator. Experience in using automation tools for outreach and lead nurturing. Understanding of the consultative sales approach and value-based selling. Benefits Be part of one of India’s fastest-growing privacy & cybersecurity consulting firms. Gain deep domain knowledge in privacy laws (like GDPR, PDPB) and cybersecurity frameworks while working in a high-impact sales role. Opportunity to grow into Account Executive or Business Development roles based on performance. Work closely with experienced consultants, legal experts, and marketing strategists to craft impactful client solutions. Collaborative and transparent work culture with strong focus on ownership and continuous learning. Access to sales enablement training, privacy certifications, and performance-based growth opportunities. From the Tsaaro Team: “At Tsaaro, your sales conversations don’t just fill the pipeline — they open doors for businesses to transform how they think about privacy. As an SDR, you’ll be the voice of that transformation.”

Meta is seeking an experienced Agency Partner to work with leading media agencies to drive revenue growth and increase adoption of Meta’s advertising solutions. You will join a high-caliber team in a rapidly growing business focused on both brand and performance marketing.In this role, you will manage a defined book of business and lead cross-channel, cross-functional efforts across sales teams. You will be accountable for overall business outcomes through the partner channel by effectively navigating agency organizations and Meta teams—prioritizing high-impact opportunities, building joint strategic plans, and ensuring disciplined execution in-market.The ideal candidate will have in-depth knowledge of the Indian digital agency ecosystem, extensive experience with Meta and competitor products, and a proven ability to influence agency stakeholders at all levels—from CXO leadership to technical heads of performance and product. Agency Partner, Mumbai Responsibilities: Deliver revenue across the allocated agency portfolio and determine new, untapped growth opportunities while driving current revenue streams Manage the strategic relationships within all agencies, develop key C-level relationships with agency leadership and/or founders Create, implement and track solution adoption goals across the entire agency to ensure strong understanding of Meta value proposition and products Influence the agency to grow priority accounts Identify and pitch transformational opportunities to agencies that directly support country business growth drivers Identify key barriers specific to these agencies and lead scaled solutions Minimum Qualifications: 8+ years of proven track record in digital media sales/media planning/campaign experience for businesses/accounts, with key mandate being delivering against sales targets Has developed strategies that have successfully influenced key decision makers at all levels of the agency Has worked hands-on in a large digital media agency and/or client side - recommendations should be pragmatic and real-world ready Has experience pitching and managing digital campaign strategies and is able to explain the differences between Meta and competing products Demonstrated experience in analytical and excel skills, ability to leverage data and analytics to improve performance for digital campaigns is required Analytical, detail-oriented professional with clear business strategy views and the ability to unlock revenue opportunities within the market Delivering sales presentations and leading training programs for large audiences Represent Meta at key industry events and gatherings Curiosity, persistence, resourcefulness, highly-organized and the ability to solve problems in a structured manner Demonstrated ability to operate with rigor, including maintaining accurate account plans, pipeline initiatives, and client engagement activities in CRM or similar tools About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

The E+D Growth Team's role is to help grow our user and customer base so we can fulfill Microsoft's mission of empowering every person and organization on the plane to achieve more. We do this through Product-Led Growth motions that we develop, facilitate, and partner with teams throughout Microsoft to deliver so we can bring more of Microsoft's software - across Microsoft 365, Windows, and elsewhere - to more users and convert those users into customers. We work with every segment of the market including consumers and businesses of all sizes, helping to facilitate improved engagement, retention, and acquisition for the wide array of products inside of the Experiences and Devices organization. We are looking for a Principal Technical Program Manager to drive some of the most complex and cross-organizational efforts that the E+D Growth Team tackles. This person will drive key, AI-related investments and workstreams involving complex technical and partnership-focused efforts with cross-Microsoft impact. Decisions will need to be made using the input of others within the org (and outside of it) but also with data and business results in mind. Landing the projects in this workstream requires this TPM to deliver with operational excellence and a high, measurable bar for final delivery. Due to the business importance of these systems and the efforts the team takes on, it's expected that this individual will also need to present to leadership and executives on plans, timelines, risks, and misalignments in an articulate and productive manner. If you love being in the driver's seat of delivering some of Microsoft and the tech industry's most important and impactful efforts, this is the role for you. Part of building a successful team is having an inclusive workplace where all people and ideas are welcome. We invest in the health of our team and view "how we work" as seriously as the impact we have for customers and the business. We make team culture part of every leadership meeting and team all hands, and we learn together in quarterly discussions informed by the needs of our community and the communities we serve. Members of our team lead allyship and mentoring initiatives across Microsoft, and we invest in development of our team from new hires to the most senior levels. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Build deep partnerships and relationships to facilitate projects. Create and drive clear and well-oiled execution plans for complex, long running workstreams. Define and evaluate metrics for success and sustaining health so teams stay on track and maintain a high quality bar. Partner closely with leadership in Engineering, Product Management, and Marketing to drive the building of platforms that pre-empt business needs. Partner with Engineering to develop rock solid, extensible infrastructure and/or architecture designs. Present complex, often technical plans to executives at some of the highest levels of E+D eloquently and succinctly to drive awareness and alignment. Become a subject matter expert on systems that drive the engines of growth for Microsoft 365 and Windows apps and services. Improve efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm. Qualifications Required Qualifications: Bachelor's degree in Computer Science or Engineering or equivalent. Extensive experience working in engineering or program/product management. Extensive experience managing cross-functional and/or cross-team projects. Extensive experience in a large scale technology firm. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications Extensive experience in Technical Program/Product Management. Experience working with commerce or related systems. Comfort with ambiguity and the ability to “cut through the noise” using data-driven decisions. Growth Mindset – a desire to learn, improve, and show persistence in the face of setbacks. Adept at change management and facilitating bringing TPM as a discipline to an engineering organization. Able to quickly bring calm and clarity to ambiguous and pressurized situations. Experience developing or evolving complex backend systems and services. #DPG #ExDGrowth #IDC Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

ABOUT US Arrise Solutions India Pvt. Ltd. (powering PragmaticPlay) is a leading content provider to the iGaming and Betting Industry, offering a multi-product portfolio that is innovative, regulated and mobile-focused. Pragmatic Play strives to create the most engaging and evocative experience for customers globally across a range of products, including slots, live casino, sports betting, virtual sports and bingo. ABOUT THE ROLE We are seeking a highly skilled and motivated Senior Software Development Engineer in Test (SDET) to join our growing Quality Assurance team. In this role, you will be responsible for writing and maintaining both UI and backend automation tests, ensuring the highest quality standards across the application. You will use tools such as Selenium WebDriver , RestAssured , Postman , TestNG , and Cucumber to automate tests and ensure product reliability. The ideal candidate will have strong technical problem-solving skills , a deep understanding of QA processes , and a proven ability to be an independent contributor who can unblock themselves and peers . As a Senior SDET, you will play a critical role in mentoring junior team members, ensuring best practices in testing, and collaborating effectively with developers, product managers, and other stakeholders to deliver high-quality software. KEY RESPONSIBILITIES 1. Test Automation Development : Design, implement, and maintain automated tests for both UI and backend using Selenium WebDriver , RestAssured , Postman , and Cucumber frameworks. Develop, enhance, and refactor automation frameworks to ensure scalability, maintainability, and reusability. Write and maintain test cases that cover functional, regression, integration, and performance testing 2. API testing: Write automated API tests using RestAssured and Postman for validating RESTful APIs. Create data-driven tests and automate API validation against different environments. Ensure robust API coverage, including edge cases and negative test scenarios. 3. Agile and Continuous Integration (CI/CD) : Integrate automated tests into CI/CD pipelines (e.g., Jenkins, GitLab CI). Ensure tests are executed as part of the build and deployment processes, reporting the results promptly. Participate in Agile ceremonies (sprints, standups, retrospectives) and work in an iterative, fast-paced environment. 4. Problem Solving and troubleshooting : Exceptional technical problem-solving skills, with the ability to quickly analyze complex issues and resolve them independently. Ability to debug, isolate, and fix issues in both test code and application code. Experience in performance testing, stress testing, and identifying potential bottlenecks. 5. Collaboration with Cross-Functional Teams : Partner with product management, development, and operations teams to ensure alignment on quality goals and deliverables. Work closely with developers to design and implement test strategies that support development cycles and meet business requirements. Lead cross-functional communication between engineering, product, and QA teams to ensure everyone is aligned on quality standards and release timelines. ADDITIONAL SKILLS Experience with performance testing tools (e.g., JMeter , LoadRunner ). Knowledge of mobile test automation tools such as Appium . Familiarity with cloud-based testing environments and services (AWS, Azure, etc.). Experience in the game industry or with game-specific automation is a plus. Familiarity with containerization tools like Docker and orchestration tools like Kubernetes for managing test environments. Required experience of 5 to 8 years WHAT WE OFFER Driven by a persistence to craft immersive experiences and responsible thrills, our professional team consistently deliver best-in-class services with a dedication to create games that players love time and time again. Competitive compensation depending on experience Opportunities for professional and personal development Opportunities to progress within a dynamic team. Chance to work with close and collaborative colleagues Comprehensive health coverage

Role Overview The Lead- Student Success & Engagement will be responsible for developing and executing strategies to enhance student engagement, retention, academic success, and overall well-being across online undergraduate and postgraduate programs. This role will focus on data-driven student support, proactive intervention strategies, academic coaching, faculty collaboration, and cocurricular and extra-curricular initiatives to ensure high persistence and program completion rates. Location : Gurgaon/Bangalore Principal Accountabilities & Responsibilities Student Success Strategy & Program Development Develop and lead student success strategies focused on engagement, persistence, and retention through data-driven early interventions and support initiatives. Academic Support & Persistence Collaborate with faculty and support teams to strengthen academic success frameworks, mentorship programs, and wellness initiatives addressing academic stress and mental health. Student Engagement Initiatives Design and implement virtual engagement programs including clubs, leadership forums, hackathons, cultural events, competitions, and social impact projects to foster community and holistic development. Data-Driven Insights Leverage analytics to monitor student engagement, track KPIs for success and retention, and provide actionable insights to leadership for continuous improvement. Cross-Functional Collaboration Work with academic, admissions, IT, and technology teams to embed success strategies across the student lifecycle and enhance the learning experience. Student Support & Outreach Lead proactive outreach and personalized support through a dedicated team, while building resources, workshops, and an inclusive, supportive virtual campus culture. Continuous Improvement & Innovation Refine student success frameworks through feedback, data, and innovation, exploring emerging technologies like AI tutoring, gamification, and adaptive learning tools Other Skill and Ability Requirements Technology Proficiency: Familiarity with LMS platforms, CRM systems, and learning analytics dashboards. Strong Communication & Leadership: Excellent ability to present data insights, influence decision-making, and mentor teams Proven ability to design and implement scalable student success initiatives. Qualification MBA is preferred 10-15 years of work experience Relevant experience in student services & support, advising, retention strategy experience at Learning & Development departments of leading Tech companies or in higher education or EdTech companies

Job Title: Cold Calling Executive Location: Noida/Bhubaneswar We are looking for a proactive and results-driven Cold Calling Executive to generate leads and drive business growth through outbound calling. You will be responsible for contacting potential clients, introducing our solutions, qualifying prospects, and setting appointments for the sales team. Your communication skills and persistence will be critical to your success in this role. Key Responsibilities: Conduct outbound cold calls to potential customers from provided leads or target lists Deliver effective sales pitches to introduce the company’s products or services Identify customer needs and qualify potential leads Schedule meetings, demos, or follow-up calls for the sales or business development team Maintain and update accurate records of calls, leads, and outcomes in the CRM Follow up consistently with prospects to move them through the sales funnel Meet or exceed daily/weekly call and conversion targets Provide feedback on market trends and customer responses to assist in refining messaging Qualifications & Skills: Minimum 6 months to 2 years of experience in cold calling, telemarketing, or inside sales (preferred) Strong communication, persuasion, and negotiation skills Ability to think on your feet and handle objections confidently Comfortable making 50–100+ calls per day Familiarity with CRM systems and Microsoft Office tools Self-motivated, target-oriented, and able to work independently Bachelor’s degree preferred, but not mandatory

Principal Technical Program Manager Noida, Uttar Pradesh, India Date posted Jul 24, 2025 Job number 1851057 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Program Management Discipline Technical Program Management Employment type Full-Time Overview The E+D Growth Team's role is to help grow our user and customer base so we can fulfill Microsoft's mission of empowering every person and organization on the plane to achieve more. We do this through Product-Led Growth motions that we develop, facilitate, and partner with teams throughout Microsoft to deliver so we can bring more of Microsoft's software - across Microsoft 365, Windows, and elsewhere - to more users and convert those users into customers. We work with every segment of the market including consumers and businesses of all sizes, helping to facilitate improved engagement, retention, and acquisition for the wide array of products inside of the Experiences and Devices organization. We are looking for a Principal Technical Program Manager to drive some of the most complex and cross-organizational efforts that the E+D Growth Team tackles. This person will drive key, AI-related investments and workstreams involving complex technical and partnership-focused efforts with cross-Microsoft impact. Decisions will need to be made using the input of others within the org (and outside of it) but also with data and business results in mind. Landing the projects in this workstream requires this TPM to deliver with operational excellence and a high, measurable bar for final delivery. Due to the business importance of these systems and the efforts the team takes on, it's expected that this individual will also need to present to leadership and executives on plans, timelines, risks, and misalignments in an articulate and productive manner. If you love being in the driver's seat of delivering some of Microsoft and the tech industry's most important and impactful efforts, this is the role for you. Part of building a successful team is having an inclusive workplace where all people and ideas are welcome. We invest in the health of our team and view "how we work" as seriously as the impact we have for customers and the business. We make team culture part of every leadership meeting and team all hands, and we learn together in quarterly discussions informed by the needs of our community and the communities we serve. Members of our team lead allyship and mentoring initiatives across Microsoft, and we invest in development of our team from new hires to the most senior levels. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's degree in Computer Science or Engineering or equivalent. Extensive experience working in engineering or program/product management. Extensive experience managing cross-functional and/or cross-team projects. Extensive experience in a large scale technology firm. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Extensive experience in Technical Program/Product Management. Experience working with commerce or related systems. Comfort with ambiguity and the ability to “cut through the noise” using data-driven decisions. Growth Mindset – a desire to learn, improve, and show persistence in the face of setbacks. Adept at change management and facilitating bringing TPM as a discipline to an engineering organization. Able to quickly bring calm and clarity to ambiguous and pressurized situations. Experience developing or evolving complex backend systems and services. #DPG #ExDGrowth #IDC Responsibilities Build deep partnerships and relationships to facilitate projects. Create and drive clear and well-oiled execution plans for complex, long running workstreams. Define and evaluate metrics for success and sustaining health so teams stay on track and maintain a high quality bar. Partner closely with leadership in Engineering, Product Management, and Marketing to drive the building of platforms that pre-empt business needs. Partner with Engineering to develop rock solid, extensible infrastructure and/or architecture designs. Present complex, often technical plans to executives at some of the highest levels of E+D eloquently and succinctly to drive awareness and alignment. Become a subject matter expert on systems that drive the engines of growth for Microsoft 365 and Windows apps and services. Improve efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

You will be joining Yanolja Cloud Solution Pvt. Ltd. (YCS), a global hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With over 450 team members and 17 years of experience, YCS serves 33,000+ customers in 170 countries with support in 50 languages and a 24/7 support network. The local team operates in 15+ countries worldwide. As a Driven Sales Professional, you will be responsible for exceeding sales targets through lead generation, qualification, and closing deals. You should have a proven track record in building relationships with decision-makers and addressing their needs. Excellent communication and negotiation skills are essential to engage with customers effectively, overcome objections, and secure successful deals. Your customer-focused approach should prioritize exceptional service and long-term relationship building by offering tailored solutions. Your key responsibilities will include exploring target markets, identifying new leads, and approaching them through calls to the right contacts. You will use sales scripts to drive sales, understand hotel operations and technology, and address customer queries and issues promptly. Building and maintaining relationships with existing customers, conducting online research, and understanding customer needs will be crucial. You will be expected to meet or exceed daily and monthly sales targets, provide round-the-clock support, and close deals through negotiation. Key competencies for this role include lead generation, communication, product knowledge, sales acumen, relationship building, negotiation, customer service, time management, resilience, and target orientation. Proficiency in English, Hindi, and Gujarati languages, previous telesales experience, willingness to work in US shifts, excellent communication skills, patience, ability to learn IT products, negotiation and consultative sales skills, and exceptional customer service are required. A proven track record in telesales is preferred. If you are a proactive sales professional with a passion for exceeding targets, building relationships, and delivering exceptional customer service, this role at YCS could be the perfect opportunity for you.,

As a Product Advisor – Retail, you’ll be the face (and voice) of Shaadi.com to our customers . Whether over the phone or at one of our walk-in centres, your role is to guide people through one of the most important journeys of their lives — finding a life partner — and help them make the most of our premium offerings. What You’ll Do • Call prospective customers from provided leads and pitch relevant Shaadi.com premium services • Convert free members to paid members by following our proven sales process • Update call notes, follow-ups, and call outcomes in the system in real time • Follow up with potential leads and track conversions with persistence and care • Meet daily/weekly/monthly call volumes, talk time & revenue targets • Handle walk-ins (if assigned) — engage with them, explain features, & convert to premium • Maintain all customer interaction records and documentation accurately • Appear for regular performance check-ins and continue learning & growing What You’ll Bring • 6+ months of telesales or outbound calling experience • Smart selling approach — persuasive yet consultative • Strong communication skills (spoken + written) in English + any Indian language • Clear diction and confident speech • High energy, target orientation, and resilience under pressure Why You’ll Love Working Here • Dynamic, performance-driven culture • Transparent targets + real rewards + daily hustle • Regular incentives, shoutouts, and career growth • A tight-knit team that works hard and celebrates harder Location? Retail Centres across cities i

Job Summary Please find below JD for Akamai/F5 SME. Key Responsibilities: Troubleshoot performance, latency, and availability issues across Akamai CDN and F5 LTM environments to ensure optimal service delivery for end users. Onboard and manage applications on Akamai Web Application Firewall (WAF) and F5 LTM, including: Requirement gathering and solution design with application, security, and DevOps teams Akamai WAF policy configuration, tuning, and phased enforcement (monitor ¿ block mode) F5 LTM configuration for load balancing, SSL offloading, health checks, and URL routing Implementing traffic baselining and validation for security and performance Integrate Akamai CDN and F5 LTM with modern web applications, APIs, and microservices across cloud and on prem environments. Deploy and maintain Akamai security solutions, including: App & API Protector Custom rules and client reputation DDoS mitigation and advanced bot management Configure and optimize F5 LTM features, including: Virtual servers, pools, nodes, profiles (TCP, HTTP, SSL) Health monitoring, persistence profiles, SNAT automap, and iRules as required

Project Role : Advanced Application Engineer Project Role Description : Develop innovative technology solutions for emerging industries and products. Interpret system requirements into design specifications. Must have skills : Android Application Development Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: We are seeking an experienced Android Developer with over 5 years of experience specializing in Kotlin and Jetpack Compose to design, build, and maintain secure, robust, and scalable mobile applications. The ideal candidate will demonstrate a positive attitude, a passion for innovation in banking technology, and a strong commitment to delivering high-quality, user-friendly applications aligned with the latest Android development trends. Roles & Responsibilities: - Design and develop native Android applications using Kotlin and Jetpack Compose. - Implement and maintain MVVM architecture following clean architecture and SOLID principles. - Utilize Jetpack libraries such as Navigation, Live Data, and View Model for efficient app architecture. - Perform UI and functional unit testing to ensure app reliability and quality. - Integrate RESTful APIs and manage data persistence using Room and Datastores. - Follow Google’s Android design principles and interface guidelines to create intuitive and attractive UI/UX. - Collaborate with cross-functional teams in an Agile environment, contributing to continuous integration and deployment (CI/CD). - Stay updated on Android development trends including Kotlin Coroutines and Compose. - Participate in code reviews and ensure adherence to best practices and coding standards. - Demonstrate strong problem-solving skills and creativity in developing user-centric applications. - Communicate effectively with team members and stakeholders in English. Professional & Technical Skills: - Graduate degree in IT, Software Engineering, or related field. - Minimum 5+ years of experience in Android application development. - Proven experience with Kotlin and Jetpack Compose (MUST have). - Strong knowledge of design patterns including Structural, Creational, and Behavioral. - Experience implementing MVVM architecture with clean architecture and SOLID principles. - Hands-on experience with UI and functional unit testing. - Familiarity with RESTful API integration and data persistence mechanisms like Room and Datastores. - Proficient with version control systems such as Git and Bitbucket. - Knowledge of test-driven development (TDD), continuous integration, and deployment. - Understanding of Google’s Android design principles and interface guidelines. - Strong analytical and problem-solving skills. - Excellent written and verbal communication skills in English. - A collaborative team player with a proactive and creative mindset. Additional Information: - The candidate should have a more than 5 years of experience - This position is based at our Pune office. - A 15 years full time education is required.

Project Role : Advanced Application Engineer Project Role Description : Develop innovative technology solutions for emerging industries and products. Interpret system requirements into design specifications. Must have skills : Android Application Development Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: We are seeking an experienced Android Developer with over 5 years of experience specializing in Kotlin and Jetpack Compose to design, build, and maintain secure, robust, and scalable mobile applications. The ideal candidate will demonstrate a positive attitude, a passion for innovation in banking technology, and a strong commitment to delivering high-quality, user-friendly applications aligned with the latest Android development trends. Roles & Responsibilities: - Design and develop native Android applications using Kotlin and Jetpack Compose. - Implement and maintain MVVM architecture following clean architecture and SOLID principles. - Utilize Jetpack libraries such as Navigation, Live Data, and View Model for efficient app architecture. - Perform UI and functional unit testing to ensure app reliability and quality. - Integrate RESTful APIs and manage data persistence using Room and Datastores. - Follow Google’s Android design principles and interface guidelines to create intuitive and attractive UI/UX. - Collaborate with cross-functional teams in an Agile environment, contributing to continuous integration and deployment (CI/CD). - Stay updated on Android development trends including Kotlin Coroutines and Compose. - Participate in code reviews and ensure adherence to best practices and coding standards. - Demonstrate strong problem-solving skills and creativity in developing user-centric applications. - Communicate effectively with team members and stakeholders in English. Professional & Technical Skills: - Graduate degree in IT, Software Engineering, or related field. - Minimum 5+ years of experience in Android application development. - Proven experience with Kotlin and Jetpack Compose (MUST have). - Strong knowledge of design patterns including Structural, Creational, and Behavioral. - Experience implementing MVVM architecture with clean architecture and SOLID principles. - Hands-on experience with UI and functional unit testing. - Familiarity with RESTful API integration and data persistence mechanisms like Room and Datastores. - Proficient with version control systems such as Git and Bitbucket. - Knowledge of test-driven development (TDD), continuous integration, and deployment. - Understanding of Google’s Android design principles and interface guidelines. - Strong analytical and problem-solving skills. - Excellent written and verbal communication skills in English. - A collaborative team player with a proactive and creative mindset. Additional Information: - The candidate should have a more than 5 years of experience - This position is based at our Pune office. - A 15 years full time education is required.

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. Customer Orientation Build and maintain trusted relationship with assigned (Tier1) clients to achieve overall customer health and growth (regular meetings, share Infobip strategy and roadmap, help position Infobip against competitors). Serve as a focal point for client when it comes to meeting client’s business and technical expectations (technical escalations, services/product adoption, communicate customer feedback and ideas to Product teams). Coordinate different teams in order to best serve customer. Understand client’s structure and processes around choosing/implementing new solutions. Meet and exceed quarterly KPIs, to ensure overall business growth for assigned clients (gross profit, margin% and cross-sells as the most important metrics). Work closely with Customer Success for existing and future SaaS business. In cooperation with TAA, ensure client's account is properly set-up / collaborate with Platform Operations teams to arrange setup which enables client's activities based on agreed business scope (account creation and set-up, route management, sender registration, allowed content filtration setup and maintenance). In cooperation with Revenue Assurance, monitor and take actions to minimalize health risks (actively involve ensuring financial collections and netting). Analyze and forecast client's traffic, take immediate reactions to ensure ongoing business growth, minimize losses, and maximize GP/revenue. Internal initiatives Power user, and help improving (by providing constructive feedback and ideas) Infobip’s internal tools for account setup, traffic monitoring and troubleshooting (Qlik, SU). Coordinate internal teams to timely fulfill client's requirements (Customer Success, Sales Engineers, Customer Support, Technical Account Administration, Platform Operations, Customer Analyst, Procurement, Revenue Assurance). Update all activities regarding client engagements and opportunities in dedicated tools (SF). Influence Infobip’s ever-evolving end-to-end customer experience by grasping and continuously promoting client’s perspective to the internal stakeholders. Continuous Development Promote team spirit and nourish critical thinking. Help mentor and onboard other team members and newcomers. Have an excellent knowledge of Infobip products, platform, and relevant markets. Have an excellent knowledge of client`s business and ways they (can) use Infobip. Be up to date with industry trends and competition. If you are enthusiastic about contributing to the future of communication technology and believe you have what it takes to thrive in a dynamic and innovative environment, Infobip is the place for you. Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. The Customer Support Team Lead focuses on coordinating the daily activities and operations of the customer support team. This role involves overseeing the day-to-day management of the team, ensuring efficient handling of post-sales support and technical issue resolution. The Team Lead is expected to ensure consistent delivery of great customer experience by working directly with customers to address their needs and collaborating closely with internal teams to resolve issues. Key responsibilities include managing team resources, coordinating tasks, and supporting team members' growth through available HR practices. Also responsible for maintaining high levels of engagement and retention within the team, ensuring that the team's culture aligns with the core principles of going the extra mile, understanding the customer, and prioritizing customer ownership. Effective Technical Support Delivery Plan and coordinate operational activities and tasks on team level having in mind customer’s need and Infobip business strategy. Propose and execute decisions in challenging and/or high-impact situations Ensure that responses to customer queries are delivered in a timely and accurate way in line with SLA Participate in any Shift Lead Activities that include but not limited to: Assisting with day-to-day operations through individual consultancy, review of the tickets and actual activities on them, queue monitoring and other tasks indicated in the Shift Lead Way of Work Resolve internal & external escalations and highly impactful/critical customer cases by directly working on them Scale information about all the changes & novelties needed for successful execution of the tasks Actively participate in all quality assurance related activities and leverage them for team enablement Ensure High Customer Satisfaction and Advocacy Ensure a consistently high level of customer satisfaction as measured through various Customer Satisfaction scoring methodologies (TCSAT, VoC) Ensure Agent verbal and written communication is in tune with our Strategy pillars in day-to-day communication Manage relationship with technical and business teams on customer side Cooperate & build relationships with internal stakeholders to ensure great customer experience Lead And Manage High-Performing Customer Support Team Ensure that daily tasks and projects are efficiently coordinated among team members, maintaining a balanced workload and achieving set objectives Hire, train and manage team of new and experienced resources to fulfill business objectives Oversee the quality of team output, ensuring that work meets the company’s standards and adheres to its values and principles. Ensure team members are having constant knowledge upskilling through mentoring, training and constant usage of available enablement materials Build a highly engaged and self-motivated team to ensure retention Make sure team members have opportunities to grow and develop themselves both within and outside of the department, while building constant successors for the key roles and knowledge Regularly share important company & functional updates with the team to ensure a clear understanding of goals Build team’s expertise and confidence in technical and customer related operations Motivate team to create support related technical documentation, customer details and know-how, and share with all the teams and technical community Handle day-to-day team management tasks (vacation scheduling, expense reports, time entry, etc.) Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. About The Role & Team Designs, develops, and maintains mobile applications, associated CI/CD pipelines, automated tests, and development tools using existing and emerging technology platforms What You’ll Do Writes and delivers code for features, user stories, reusable modules, unit testing and automated functional testing; debugs existing code and modules Provides technical guidance to less experienced developers and other technical or non-technical stakeholders. Follows coding guidelines and QA practices and processes, and ensures they are followed by less experienced developers. Participates in backlog grooming, analysis of requirements, estimation, and design of new applications or new features. Supports colleagues in their drive to constantly improve the way we work and make working together a pleasant experience. Actively participate in all scrum events via video conference, and attend the office 3 days per week. Qualifications ABOUT YOUR SKILLS Skilled Developer/Engineer with 7+ years of hands-on experience developing, supporting, releasing, and optimizing mission-critical mobile apps, leveraging automation and DevOps processes to ensure repeatability and efficiency. Skilled Developer/Engineer with 7+ years of hands-on experience developing, supporting, releasing, and optimizing mission-critical mobile apps, leveraging automation and DevOps processes to ensure repeatability and efficiency. 5+ years developing native Android apps (mandatory) Proficiency in building modern Android user interfaces with Jetpack Compose Strong understanding of declarative UI concepts, state management in Compose, and composable functions Deep expertise in the KMP and coroutines for efficient asynchronous programming Proficiency in making network requests, handling API responses, and using libraries like Retrofit and OkHttp Experience with Room persistence library for local data storage Experience with unit testing with JUnit (ideal) or Jacoco/SonarQube/Mockito (desirable) Experience with Maven repository (ideal) or BOM dependency management (desirable) Experience with DexGuard (ideal), obfuscation, certificate pinning, and other methods of securing apps Experience developing with other mobile frameworks (desirable) and microservices development (desirable). Experience developing mobile SDKs and integrating mobile apps with web-services and external APIs (mandatory) A thorough understanding of OOP, design patterns, Android, iOS and enterprise mobile application integration Strong skills in securing data on the local device using industry standard encryption technologies including key management solutions Experience with push notification frameworks Experience with mobile payment solutions (Stripe would be ideal) Experience with publishing apps to Google Play, and associated release management activities Experience with A/B testing would be highly valued Knowledge And Skills - General Solid knowledge of Object Oriented code design. Solid knowledge a Procedural language such as PL/SQL. Good knowledge of IT security concepts and ability to use them while designing and developing code. Solid knowledge of SOA: XML Web Services, SOAP and Microservices architecture (desirable). Solid knowledge of JSON Working knowledge of cloud platforms such as Azure, AWS or Google Cloud would be an advantage. Good knowledge of developing and designing code to interface to one or more RDBMS databases. Demonstrate good understanding of networking concepts. Demonstrate the ability to apply application design concepts: MVVM, object-oriented design, design patterns, database development. Demonstrate the ability to use DataSet, SQL, and stored procedures. Any experience or understanding of biometrics would be highly valued. Any experience or understanding of AD B2C would be highly valued. Any experience with Google Analytics and/or Firebase Remote Config would be highly valued. Advanced knowledge of source code management (git) and branching strategies that work for DevOps. Demonstrate an understanding of trade-offs and risks with programming choices. What We Offer We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! 🙌🏽 Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Key Responsibilities: Outbound Calls: Make outbound calls to prospective customers using a prepared list or database. Sales Pitch: Present products/services, explain features, and highlight benefits to persuade potential customers to make a purchase or schedule appointments. Customer Engagement: Engage with customers in a professional and courteous manner, addressing their inquiries and providing accurate information. Lead Generation: Identify and qualify leads by gathering relevant information during conversations and recording details in the database. Follow-up: Conduct follow-up calls to previous inquiries or leads to nurture relationships and encourage sales conversions. Data Management: Accurately maintain call records, update customer databases, and input relevant information into the system. Achieve Targets: Meet or exceed sales targets and call quotas set by the company. Feedback Collection: Gather feedback from customers about products/services or their experience with the company. Adhere to Guidelines: Follow scripts or guidelines provided by the company while making calls to ensure consistency and compliance. Collaboration: Coordinate with the sales team or other departments to share customer feedback or relevant information. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Proven experience in telemarketing, sales, or customer service is advantageous. Excellent communication and persuasion skills. Ability to effectively engage with customers and build rapport over the phone. Familiarity with relevant computer applications and CRM software. Persistence, resilience, and the ability to handle rejection positively. Understanding of sales techniques and customer-oriented approaches. Attributes: Persuasive and confident communicator. Results-driven and target-oriented. Ability to work independently and as part of a team. Adaptable and open to feedback. Strong organizational and time-management skills. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

What you’ll do Support creation of plans used in planning and roadmap sessions across PDAT Some participation in strategy and planning sessions to increase knowledge Collect, analyze and interpret data to support conclusions and/or present insights and findings Coordinate activities of the delivery team, identifying appropriate resources needed, developing schedules to ensure timely completion of deliverables/ features. Track and monitor key delivery plan milestones Cloud Certification Strongly Preferred What experience you need Bachelor's degree or equivalent experience 2-5 years of technology planning/ project management or related experience Self-starter that identifies/responds to priority shifts with minimal supervision Cloud Certification Strongly Preferred What could set you apart Analytical Thinking - Recognizes relevant information and identifies/solves a range of problems in straightforward situations, analyzing possible solutions using standard procedures; Help explore complex problems, make decisions and find solutions with the assistance of a manager Business Partnership and Consulting - Demonstrate the ability to understand high level business process and how our technology is used to achieve business outcome Execution - Commit to delivering on needs with a sense of urgency and accountability for delivering value, identifying and voicing opportunities; Prioritizes and organizes own work to meet deadlines and deliver quality results, typically in routine situations of minimal complexity; Self starter; Makes decisions within guidelines and policies that impact own priorities and allocation of time to meet deadlines; Capture risks and issues, and escalates to leadership as needed Strategic Planning - Support agile planning ceremonies (e.g. sprint planning, retros, stand-ups, etc.); Support the development of the delivery plan (timelines, resources, etc.); Support development of the workforce plan and with capacity planning; Understand how your work aligns to your team and organizations goals and objectives Technical Communication / Presentation - Explains technical information and the impacts to stakeholders and articulates the case for action; Demonstrates strong written and verbal communication skills. Proficiency in Data Tracking Systems: Experience with enterprise systems for tracking time, projects, and resources. This includes understanding the backend processes for creating and managing project codes, user accounts, and approval workflows. Data Integrity & Accuracy: A keen eye for detail is essential for identifying and rectifying discrepancies in data, such as incorrect time entries, misaligned project codes, or outdated information. The ability to perform regular data audits and cleansing is crucial. System & Tool Proficiency: Hands-on experience with spreadsheet software (e.g., Google Sheets, Microsoft Excel) at an advanced level is a must. Familiarity with data visualization and business intelligence tools (e.g., Google Data Studio, Tableau, Power BI) for creating automated reports and dashboards is also a key requirement. Routine & Ad-Hoc Reporting: The ability to generate and distribute regular reports (weekly, monthly, yearly) to various stakeholders, including senior management, team leads, and external partners. This includes summarizing key performance indicators (KPIs), project milestones, and financial data. Analytical Skills: The candidate should be adept at analyzing data to identify trends, variances, and potential issues. This involves comparing actuals against forecasts, tracking month-on-month changes, and highlighting areas that require further investigation. Financial Acumen (Project-Based): A solid understanding of project-related financial concepts, particularly Capital Expenditure (Capex) and Operational Expenditure (Opex). Experience in tracking project financials, analyzing variances between forecasted and actual spending, and assisting with financial claims or audits is highly desirable. Proactive Communication : Excellent written and verbal communication skills are necessary for liaising with a diverse group of stakeholders, including internal teams, senior leadership, finance departments, and external suppliers or consultants. Follow-up & Coordination: A significant part of the role involves "chasing" or following up with individuals to ensure timely submission and approval of data (e.g., timesheets). This requires assertiveness, persistence, and strong organizational skills to manage multiple follow-ups simultaneously. Problem Resolution: The ability to act as a point of contact for issues related to the systems and processes they manage. This includes troubleshooting user account problems, addressing reporting inaccuracies, and coordinating with other departments (like finance) to resolve issues. Process Adherence: The capability to consistently execute established weekly and monthly processes without deviation to ensure data reliability and report timeliness. Process Documentation & Support: Experience in contributing to and supporting large-scale, recurring annual processes, such as financial audits or R&D claims, by providing necessary data and acting as a support contact. Adaptability: The role may involve responsibilities that are temporarily on hold but could be reinstated, requiring the candidate to be adaptable and able to pick up new tasks as needed.

Result of Service The goal of this role is to provide reliable administrative coordination of programme/project planning and preparation activities, as well as general office support services, including translation. Work Location Dili, Timor Leste Expected duration initial 3 months, with possibility of extension Duties and Responsibilities Organizational Setting: Within its Division for Market Development (DMD), the Strategies & Policy for Trade and Investment Section (SPTI) is the International Trade Centre’s (ITC) focal point for improving and creating a conducive business environment for the benefit of exporters in developing and transition economies. The SPTI Section contributes to enhancing exporters’ competitiveness through technical assistance in specific areas relating to trade and investment policy and facilitation. Since October 2023, the ITC is implementing a 3-years project funded by the European Union in Timor-Leste: “Supporting Regional Integration and Trade”. The main objective of the project is to contribute to Timor-Leste’s economic integration and trade in the world and in the Southeast Asia region. This will be achieved through supporting Timor-Leste’s accessions and post-accessions to the World Trade Organisation (WTO), the Association of Southeast Asian Nations (ASEAN), and the European Union-Pacific (EU-P) Economic Partnership Agreement (EPA). In doing so, the project aims to further develop Timor-Leste’s economy and dynamize the private sector through a better integration in the multilateral trading system. The project is implemented under the leadership of the Cabinet of the Vice-Minister for ASEAN Affairs (VMAA). Other main stakeholders within the government are the Cabinet of the coordinating minister for Economic Affairs (MCAE) and the Ministry of Commerce and Industry (MCI). Additional project counterparts include the National Parliament, the Private Sector, and the Civil Society. While the overall objective of the project is to contribute to Timor-Leste’s economic integration in the Southeast Asia region through the ASEAN and EU-P EPA accessions and in the world through WTO accession and post-accession, the specific objective of the Action is to promote economic development and diversification through trade. Responsibilities: Under the direct supervision of the National Coordinator and the general guidance of the Project Manager at ITC Headquarters in Geneva, the Project Support Assistant will be responsible for the following duties: • Assists in the coordination of project planning and preparation work for project initiatives; monitors status of project proposals and receipt of relevant documentation for review and approval. • Maintain proper filing systems (hard copy and digital) related to rules, regulations, instructions, and project activities. • Compiles, summarizes, and presents basic information/data on specific project and related topics or issues. • Serves as focal point for administrative coordination of project implementation activities, involving extensive liaison with a diverse organizational units to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, e.g. recruitment, travel arrangements, training/study tours, authorization of payments, disbursement of funds, procurement of equipment and services, etc. • Compiles, summarizes and enters data on project delivery; drafts related status reports, identifying shortfalls in delivery, budget overruns, etc., and brings to the attention of management. • Drafts correspondence, updates periodic reports, briefing notes, graphic and statistical summaries, spreadsheets, etc. • Provides general office assistance; responds to complex information requests and inquiries; reviews, logs and routes incoming correspondence; sets up and maintains files/records; organizes meetings, workshops; handles routine administrative tasks • Assist the National Country Coordinator in taking minutes of internal and meetings with government counterparts and other stakeholders and ensure proper filing and recordkeeping of these minutes. • Provide support in the translation and editing of media releases, reports, event invitations, and other key communication materials between English, Portuguese, and Tetum. • Assist in drafting, translating, scheduling, and posting social media content and updates (e.g., Facebook, Instagram, LinkedIn), ensuring alignment with project milestones • Maintain records of media coverage and social media engagement analytics. • Performs other duties as assigned. Copyright Clause: The Consultant has to ensure that s/he has obtained the necessary permissions with regard to intellectual property rights required to perform his/her services under this consultancy contract and for the subsequent dissemination by ITC in any form. Documentary proof is to be submitted to ITC. Should any license fee be due for the use of copyrighted materials of third parties, the Consultant shall request prior written permission from ITC. S/he has further to ensure to obtain accreditation to event(s), if required. Qualifications/special skills High school diploma or equivalent. A minimum of five (5) years of relevant experience in programme or project administration, technical cooperation or related area. The minimum number of years of relevant experience is reduced to three (3) for candidates who possess a first-level university degree or higher. Experience in translations is desirable. Experience of working in/with UN, international, donor organizations desirable. Competencies: Proficiency in Microsoft Office, database packages and spreadsheets. Knowledge of internal policies, processes and procedures generally and in particular those related to programme/project administration, implementation and evaluation, technical cooperation, programming and budgeting. Understanding of the functions and organization of the work unit and of the organizational structure and respective roles of related units. Ability to work well with figures, undertake basic research and gather information from standard sources. Demonstrated ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Languages Advanced knowledge of English and Tetum is required. Knowledge of Portuguese is desirable. Additional Information This vacancy is open for locally residing nationals of Timor Leste ONLY. This contract will be administered on behalf of ITC by UNOPS. Applicants must be authorized to work in the duty station where the position is located. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.